HSBC status: access issues and outage reports

Problems in the last 24 hours in Berkhamsted, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Berkhamsted, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Berkhamsted, England

Latest outage, problems and issue reports in Berkhamsted and nearby locations:

• 
  Ronak Shah (@Brlnt_Bhrtvsi) reported 8 minutes ago from Harrow Weald, England

  @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

• 
  Hifzur Rahman (@hyfzur) reported 8 minutes ago from Watford, England

  @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

• 
  The Metrologyst. (@AlexGutierrezV7) reported 10 minutes ago from Chalton, England

  @HSBC_UK A help from a bank is sign a dead sentence for you salary the rest of your life, careful people don’t trust them.

• 
  caitlin barker (@caitlin68508196) reported 12 minutes ago from Leighton Buzzard, England

  @Rainbow_L_S @nippa77 @HSBC_UK I’ve got the same issue

• 
  Jayesh Ashar (@jayeshashar) reported 13 minutes ago from Harrow Weald, England

  @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

• 
  Phil Crow (@notcrowie) reported 19 minutes ago from Harrow Weald, England

  @HSBC_UK Great. Let me add another twenty minutes to the problem.

• 
  Andy Ball (@AndyJBall) reported 23 minutes ago from St Albans, England

  @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

• 
  Mark sharples (@marksharples1) reported 24 minutes ago from Great Offley, England

  @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

• 
  🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported 45 minutes ago from Dunstable, England

  @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

• 
  Marius Fanu (@mariusfanu) reported 50 minutes ago from London Colney, England

  @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

• 
  manmohan (@manmohan) reported 51 minutes ago from Watford, England

  @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary C (@HamstringTownFC) reported 1 second ago

  @HSBC_UK why have I lost the ability of OTP and have to authorise every payment know the app. Its impossible as everytime i return to the site after authorising on the hsbc app the payment page has gone back to the homepage. Give me back the OTP option

• 
  Helen Stubbs (@hpstubbs) reported 6 minutes ago

  Blimey @HSBC_UK you don't make it easy ! As a @firstdirecthelp customer I wanted basic info from you that can't be found online. Rang both non-HSBC & existing HSBC numbers..pls enter sort code (how do you have a sort code if you're not a customer?). I'm about to go elsewhere..

• 
  Steve Pratley (@stephenpratley) reported 10 minutes ago

  Every payment I get goes “kerching” except for @HSBC_UK This is a much bigger problem than it sounds

• 
  John Warren 🇺🇦 (@Sionilo) reported 11 minutes ago

  @HSBC_UK sort out your dreadful phone system, or just try it yourself, it’s ****!!!! Probably in Delhi, accent issues, background noise and a total lack of UK knowledge - unhelpful to the extreme. Closing branches without an online telephone system that works for clients! 😡😡😡

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 14 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  Richard Kennedy (@RichardKennedy) reported 16 minutes ago

  @HSBC_UK @1an3 “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  nistaghm (@nistaghm) reported 17 minutes ago

  @HSBC_UK Hello. I am currently in the UK. I cannot log into my mobile app because SMS codes are not arriving at my Kazakhstan phone number. Can you help me reset my access or change the number?

• 
  :) (@mightselldrugs) reported 17 minutes ago

  @kyle213187 @HSBC_UK I think it's a glitch

• 
  Simon Stockley (@si78475) reported 17 minutes ago

  @HSBC_UK Hi, I havent received my debit card sent to Thailand and your chat/messaging isnt working error 1007. Please help arrange a replacement without calling.

• 
  victoria clark (@vickic1984) reported 20 minutes ago

  @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?