Hyperoptic Outage Report in Radlett, Hertfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Radlett, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Radlett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (69%)
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Total Blackout (13%)
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Wi-fi (13%)
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E-mail (4%)
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TV (%)
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Phone (%)
Live Outage Map Near Radlett, Hertfordshire, England
The most recent Hyperoptic outage reports came from the following cities: London, Hayes, Hackney, Holborn, Greenford, Ealing, Hemel Hempstead, Islington, Paddington, Northolt, Tottenham, Bushey, Harringay, Wood Green and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hayes |
Wi-fi | |
| Hackney |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Radlett, England
Latest outage, problems and issue reports in Radlett and nearby locations:
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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dominic carman
(@CarmanDominic) reported
@JamesTurner37 @virginmedia Similar issues in SE London. No experience of hyperoptic, but Virgin Media's excuses cause hypertension...
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James Turner QC
(@JamesTurner37) reported
My @virginmedia broadband in SW London has been down for most of the past few days and it seems to be impossible to discover what’s going on. The uncertainty of knowing whether I can WFH or not over the weekend is infuriating. Does anyone out there have experience of Hyperoptic?
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Ccynical
(@Ccynica) reported
@Hyperoptic No you're not, your customer service sucks, maybe someone needs to speak to Ofcom
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Xanyar Kamangar
(@Xanyar) reported
@Ofcom what's going on? @virginmedia cable internet is off for at least 20hrs (their current estimate), @Hyperoptic doesn't answer customer calls and sets site visits months away. Is this the level of service you have set for for UK in 2022? #shocking #regulator #CustomerService
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Charlie Hankers
(@Hankers4Charlie) reported
@joccay @UrmstonDeb Ours has been off and on all night. At one point I did a speed test and I was connected to Hyperoptic getting 70mbps, then nothing. Seems intermittent rather than just broken. Hope it's working tomorrow or I'm in trouble ...
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S.R.I BUILDING CONST LTD
(@SRElectricalse1) reported
@Hyperoptic Hyperoptic is a rubbish company unrecommended at all the worst service I waited for 3weeks for the service to start and they didn’t activate it as they caused damage in the window and drilled the wall and want to charge me for the return package,negative service.
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Ccynical
(@Ccynica) reported
@Hyperoptic @HyperopticCS you didn't help me at all, why are you even operating @Ofcom you need to do your job properly and take action against hyperoptic for their behaviour
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Moxietex
(@moxietex) reported
@Hyperoptic no service in N1 for 20 hours no updates. Can’t get through to find out what is going on. Can I at least get an ETA? The outages keep increasing and the response rate decreasing. #internetdown #badservice
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HyperopticCS
(@HyperopticCS) reported
@SRElectricalse1 @Hyperoptic We are saddned to find out that was your experience with our network. We have contaced you in the DM to take a look into your case.
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jfs
(@jfsignorelli) reported
@Hyperoptic Haven’t had internet in 2 full days. What the hell is going on? I’ll be filing a complaint very soon