Is Nationwide down in Tadworth, Surrey, England?
Some problems detected
Users are reporting problems related to: transactions, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Tadworth, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Tadworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at Nationwide
Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (31%)
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Mobile App (24%)
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Login (21%)
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Website (15%)
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Transfer (9%)
Live Outage Map Near Tadworth, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Croydon and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Login | |
| London |
Website | |
| London |
Website | |
| London |
Website | |
| Croydon |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Tadworth, England
Latest outage, problems and issue reports in Tadworth and nearby locations:
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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gil fewings
(@gilfewings) reported
@AskNationwide just switched to you from another bank, asked for the new card to be sent to my branch as I live in flats and post isn't safe. But I can't have that option!!! Which seems ridiculous if you want to help keep customer accounts safe!!!
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amaan
(@amaan60908136) reported
@AskNationwide But everytime I have called I’ve been told there is nothing they can do is fustrating and your team being as confused as myself says it all to me that they do not what to do to resolve this issue
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amaan
(@amaan60908136) reported
@AskNationwide Hi I have advised them multiple times as I said I called up your customer service team i also contacted the branch they all said they nothing they can do I’m stuck in a situation no one is able to help me with at all so yes I understand what you are saying
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amaan
(@amaan60908136) reported
@AskNationwide Hi I have tried everything to sort this out and everyone has said they are not able to help or stutter when I’m ask them a general question they are as confused as I am in the situation and they told me honestly they do not know what to do
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amaan
(@amaan60908136) reported
@AskNationwide Could you please help me out with this as it is very frustration having to do it every single time to make some payments it should be smooth sailing without and issue this process seems like I have gone backwards in the online banking industry
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Anita Humphreys
(@AnitaShellabear) reported
@AskNationwide your outgoing payments are still not working sent faster payments over 2.5 hours ago new they’ve left my account but not reached the other.
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Graham Williams
(@GrahW1981) reported
@Debbiecrosbie1 @AskNationwide @TLT_LLP you ask for help re a defaulted mortgage which I've provided. In doing so, you've put my life in danger, threatened, intimidated and run off the road and you ignore my correspondence. Profit before personal safety? You should be ashamed.
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Simon Lock
(@SimonLock74) reported
@AskNationwide why are you blocking my nieces debit card she’s trying to buy an Oyster card. Is there an outage or something
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Jay
(@scarlettcyclist) reported
@AskNationwide I've been waiting on live chat now for 2 hours with no response. I've got payment issues I need help with
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Charles McManamy
(@csmcmanamy) reported
@AskNationwide I am in the middle of switching my current account to you to take advantage of the switching offer and have discovered that my new current account and exisiting mortgage have different customer numbers is this normal and will it affect the switch offer?