Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/18/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • giraffeonastick 🦒 ǝɟɟɐɹᴉפ On A Stick🦒🇪🇺 (@giraffeonastick) reported

    @AskNationwide Thanks. I see a message in the app now saying I can't move money, so I won't go to he hassle of reinstalling the app... Thankfully not urgent. Been a bit of a weekend issue-wise, hasn't it? Unlike the NW team to suffer so much. Hope your Major Incident team get a break!

  • mattwooller Matt Wooller (@mattwooller) reported

    @AskNationwide @OveratedLama This is not resolved, the message about problems moving money has gone but any attempt to actually move money just results in "Request timed out"

  • BenMHolloway BMH (@BenMHolloway) reported

    @AskNationwide is the app down? Can’t transfer between accounts

  • EmilyGoudge Emily 🍹 (@EmilyGoudge) reported

    @AskNationwide How long is this going to be going on for? When will I be able to transfer money again? I had the exact same issue yesterday morning too!

  • OveratedLama T❄️m (@OveratedLama) reported

    @AskNationwide how long is the app going to be down??? I need to move money from my savings so I can actually spend my money

  • Woodlands86 Amy Smith (@Woodlands86) reported

    How many times now @AskNationwide do you have problems! Can’t transfer money between my own account it’s ridiculous the amount of issues there has been the past few weeks! Need to transfer money and can’t 😡 #nationwidebank

  • Scobster1982 Mark Schofield (@Scobster1982) reported

    @AskNationwide @GemmaSherlock4 No we can’t, that’s your answer to everything every time there’s an issue, one of the worst banking apps I have used

  • Aniseedvan Diane Evans (@Aniseedvan) reported

    @AskNationwide @giraffeonastick Come on here to say the same thing - won’t load, and the website is hanging when you press the login button. It’s not an app issue.

  • ClownSyndr0me Clown Syndr0me (@ClownSyndr0me) reported

    @AskNationwide app isn't working can't transfer money between accounts....all my money is stuck and I need toilet roll!!!! 🙈🙈🙈🙈

  • furlongphoto Jamie Furlong (@furlongphoto) reported

    @AskNationwide Hi. I have a problem with my card and account. I'm calling from abroad, spent ten minutes on hold and have now used up all my credit. Could you call me please? Thanks