Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/13/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • YSzipbanned Jack (@YSzipbanned) reported

    Hi @AskNationwide I ordered my card a fortnight ago friday (the 18th) however havent had a RM delivery since then so no card, is there a way to get my card details digitally at all given its going to be a while before RM deliver it,since ive now realised sending another wont help

  • Kris08860201 Kris (@Kris08860201) reported

    @AndrewG37241723 @AskNationwide It’s unbelievable the amount of unhappy customers nationwide has who have left or in a process of leaving. Totally useless with customer service or needs!

  • DavidKeatley2 David (@DavidKeatley2) reported

    @AskNationwide I've already gone down that route. I think I need to fund another bank

  • Davidmass12 David mass (@Davidmass12) reported

    @SGofficial93 @AskNationwide Reaching out to the support team is out of point coz all you get is an automated response taking you round circles but thanks to William_Crackz on Instagram.. she had helped earlier

  • fifidobs Gigi (@fifidobs) reported

    @AskNationwide @shrillybargs Where’s the mutual respect for me, a normal person who does not want to see this ****?

  • _Harry_Thinks_ Harry 🎄Stop Thinkin Start Drinkin🎄 (@_Harry_Thinks_) reported

    @AskNationwide I have only just got home and have my bank details. I wanted to switch to you and get the £200 but I was working. Is there any chance I can still get it or do I switch to another bank?

  • wil53907337 Jane Wilson (@wil53907337) reported

    @AskNationwide Nationwide have refused a customer statement for specific period, refused access to data, refused a renewal Visa card kept money for disability use only ill treated a customer. Cost them PIP losses.

  • wil53907337 Jane Wilson (@wil53907337) reported

    @AskNationwide I have looked at documents that go back to 1980’s 1950’s ( Hastings & Thanet). If Nationwide refuse access to disability money that is theft with harassment breach of Equality Act 2010 Human Rights Act Articles 3, 5&8. It will look bad in Court.

  • Wythaney Giorgio P (@Wythaney) reported

    .@AskNationwide must not want to pay customers who switch their accounts to them as their online application doesn't allow you to scroll down fully on menus and you can't upload your ID properly. If you can't complete online you don't get the £200. @itvMLshow #switchingservice

  • dave28263 FTG (@dave28263) reported

    @AskNationwide @Shelter Don’t join this bank they are a waste of time been trying to get in touch all morning and the online banking has gave me problems all day