Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/10/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • music4starters Music For Starters (@music4starters) reported

    @AskNationwide my son is the victim of robbery and being drugged. He has lost every penny. He has no money for his rent. You have a duty to help him. Sort it out.

  • complainer_mr I Love Turtles (@complainer_mr) reported

    @AskNationwide why are you taking longer than 8 weeks to reply to complaints? Initially you said 5 working days.. now on week 9.5… in the meantime mortgage rates have trebled @MartinSLewis

  • snowythepyro Kirsty (@snowythepyro) reported

    @AskNationwide I'm in Nepal, tried to withdraw from an ATM & got message "using new PIN for first time, contact your card issuer". That's not true so I'm a bit concerned....help please? I need to get Rupees out!

  • music4starters Music For Starters (@music4starters) reported

    @thealexfreed @AskNationwide Strangely unwilling to honour your obligations when money is stolen from your customers. It’s like they are robbed twice. Once by the thief. Once more by your fraud team who refuse to help.

  • thealexfreed alex freed (@thealexfreed) reported

    @AskNationwide Why would ‘chat’ be able to help ?

  • dave28263 Dave (@dave28263) reported

    Do not ever make a complaint or ask for anything or help off @AskNationwide they will ignored you delay stuff and not bother with you

  • Jaggo18 Iain (@Jaggo18) reported

    @AskNationwide Got a msg saying theres a prob setting up my new PCA & I had to call.Waited 40 mins to be told that the team I needed to speak to was closed for the w/end & the issue would be raised as a priority & someone would contact me. No one has Not happy!

  • Jaggo18 Iain (@Jaggo18) reported

    @AskNationwide So yet another call back not returned. This is really poor customer service, particularly as I'm trying (and evidently failing) to become a new member of NBS. How do I raise a complaint. Or does that involve yrmet another phone call that won't be actioned or returned?

  • jacktrafalgar1 Jack Trafalgar (@jacktrafalgar1) reported

    @CromwellStuff @AskNationwide @JustinTrudeau Withdraw all we can while we can. Bring the ******* down. I don't believe there's anything to lose.

  • MarcFillingham Marc Fillingham (@MarcFillingham) reported

    @AskNationwide I was due to receive my wages today they are normally there before 1am it’s now 4:35. Problem?