Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 03/30/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Login (29%)

    Login (29%)

  3. Website (23%)

    Website (23%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Maidenhead, London, Hounslow, Hayes, Wembley and Worcester Park.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidenhead Transfer
United KingdomLondon Website
United KingdomLondon Website
United KingdomHounslow Login
United KingdomHayes Transactions
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jblovesbeer J B (@jblovesbeer) reported

    @AskNationwide Hi! I applied to open a second joint FlexAccount with you at the start of May. I received a text saying ‘Paperwork has been sent to you...’ - but it is now nearly June and we have received nothing? Help? I can provide a reference number if needed?

  • mickrobinson69 Mick Robinson (@mickrobinson69) reported

    @AskNationwide Hi guys please help, we are taking out a mortgage with you but you are asking for a EWS1 for a building less than 18 meters tall, can you explain why as this is impossible to provide as it is not tall enough to warrant one!

  • KetanPuk Ketan Patel💙 (@KetanPuk) reported

    @AskNationwide Are you talking about your website? My question was about your mobile app.

  • paulsav23940907 paul savage (@paulsav23940907) reported

    @AskNationwide It's a shame that the nationwide call centre isn't open later than 6 to call you about issues such as this, as these are pending and could be stopped...

  • Jim01147223 Jim (@Jim01147223) reported

    @AskNationwide why can't anyone help I'm trying to move my account to you and at the final page it freezes I have reference number status show incomplete you hit the continue button it says error occurred contact us but when you contact you can't help very annoying

  • emigrantdude Tom (@emigrantdude) reported

    @AskNationwide It is both Money Dashboard Classic and Money Dashboard Neon. Other apps (such as Emma) work fine now - but their customer service had to “force” the sync. The error appears to be Error 500 (provider s server queried not answering). Setting up new accounts work fine apart Nat.Wide

  • G1ggsyJ Gareth 'Giggs' Jones (@G1ggsyJ) reported

    @AskNationwide It’s just shown as ‘Nationwide’ and I have had legitimate txts from you guys on the same number/name but I called the number out of curiosity and they immediately answered and asked for my credit card number so I put the phone down

  • shpanda9 Mohamed Shalaby (@shpanda9) reported

    @asylumseekerx @AskNationwide I had the exact same experince with every single bank in the UK. It was awful. I was finally able to open an account with @Barclays. Guess why? because I found a branch where one of the employers was once an asylum seeker herself and could empathise so she found a way to help me.

  • bekybond123 Bex💋 (@bekybond123) reported

    @AskNationwide hi I’m trying to let the company “oohmola” access my bank statements - I’ve done this before and it worked fine but since late last night it won’t let me connect to my bank - it just keeps saying there’s a problem? The company says it’s my bank?

  • RossAndrewRN Ross Andrew RN FRSPH 😷💙💚… (@RossAndrewRN) reported

    Now appears following being scammed, that I've got to go through the hassle & stress of complaining to @financialombuds about @AskNationwide because they won't comply with a #Section75 claim. Never had this problem before when I made a claim under this legislation…