Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/27/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (27%)

    Website (27%)

  3. Login (22%)

    Login (22%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • haggi76 Trev Hagger (@haggi76) reported

    @AskNationwide would you be able to help me please? I need to ask something but I don’t want to ask in public. Thank you.

  • 10fun John Sellwood (@10fun) reported

    @AskNationwide You give yourselves 3 weeks to pick up the phone to someone with a complaint?? Don’t strain anything trying to help….

  • kmcgregor67 kevin mcgregor (@kmcgregor67) reported

    @AskNationwide No been a Customer for years. Actually it's for a nationwide account as it's loan repayments from nationwide

  • LongmateAdy Ady Longmate (@LongmateAdy) reported

    @AskNationwide Waste of time . I'm sure I won't get this problem with my next bank.

  • GuidoMichellios G (@GuidoMichellios) reported

    @AskNationwide Yes I’m trying to switch into an existing account and I’m receiving a nationwide server side error message. I’ve been fobbed off with the usual please try a different browser. Please can my case be escalated? Thanks

  • BullseyeOf sinisterfntsy (@BullseyeOf) reported

    @AskNationwide I cannot send anything to any of my payees even when I use my card reader it always says there’s no service availability. This has been irritating me for the past year or so. Is there anything or anyway to fix this!?

  • IamRyanHudson Ryan Hudson (@IamRyanHudson) reported

    @AskNationwide since iOS15 I’ve not been able to access the Nationwide app it just hangs at ‘talking to nationwide’. I’ve reinstalled, restarted, tried 4G & different WiFi networks and nothing!

  • Richardmcfc Richard Carter (@Richardmcfc) reported

    @AskNationwide still unable to use my app to do my banking and check my balance. That’s nearly a week. Disgraceful that they refuse to help This matter. No idea what’s happening with my balance, direct debts etc.

  • ImxInsomnia 🎃 InsomniaBlink 🎃 (@ImxInsomnia) reported

    All I’m trying to do is transfer a lot of money from my old bank to my new account. But @AskNationwide are making my life so ******* hard. This is my bank, and that money is important and their **** app gives me search limits. Then bullshit me in DM that there’s no limits

  • davidseale1985 David Seale (@davidseale1985) reported

    @AskNationwide Hi yes. The first thing I tried. I can log in on the web etc just not on the app.