Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 03/13/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hayes, London, Wembley, Worcester Park, Hounslow, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • hiitstoddkraine todd kraine (@hiitstoddkraine) reported

    @AskNationwide Paying £50 in overdraft fees monthly just for the sake of having an overdraft with you! Customer of Nationwide’s for the last 21 years!!

  • MScottWalby Malcolm Scott Walby (@MScottWalby) reported

    @AskNationwide I had a security warning on a payment and sought advice as strongly recommended. Four advisers were cut off and failed to help me at all. Absolutely useless.

  • chrissmith_catp Christopher Smith (@chrissmith_catp) reported

    @AskNationwide The chatbot is no help. What time do your phone lines open tomorrow? Hoping it's before 9am - not sure how you can support your customers who have to work through the day otherwise.

  • PhysicsAndy Andrew (@PhysicsAndy) reported

    Hi @AskNationwide a member of your team just hung up on me when they couldn't resolve my issue and I asked for a contact address to raise it further in writing. Can I please have an email contact for your credit card services and one for your complaints team?

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • videshi_beti deborah डे 보라 smith (@videshi_beti) reported

    @AskNationwide I've been trying to make an international payment for 3 days now, each time getting the message about technical problems once I've filled in all the recipient's details. Are you aware of the issue & is it being resolved?

  • donnahaskett donna haskett (@donnahaskett) reported

    @AskNationwide trying to withdraw winnings from a major site. But my card keeps rejecting. They have assured me it is all OK their end it's the bank stopping this. Its my usual day to day bank card

  • Amanda_Duffy Amanda (@Amanda_Duffy) reported

    @AskNationwide hi I’m having trouble with my account can someone help me please?

  • dolphindiver Dolphin Diver (@dolphindiver) reported

    Gosh what an appalling service from @AskNationwide today. Because of THEIR incompetence I now have to drive for 1 hour to a physical branch with ID to get restrictions on my card lifted. Time to give up on them and move back accounts.

  • abbzyg Abby G (@abbzyg) reported

    @AskNationwide hey my contactless and Apple Pay has suddenly stopped working on my debit card