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Nationwide

Nationwide status: access issues and outage reports

No problems detected

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Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
  • The most common problems reported in this area mention Login.
  • The most recent signal from this area was received Apr 28, 12:37 PM GMT+1.
  • 100% Login (100%)

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent Nationwide outage reports came from the following cities: Woking, Twickenham, Maidenhead, Hounslow, and Hayes.

CityProblem TypeReport Time
Twickenham Login 13 days ago
Maidenhead Transfer 1 month ago
Hounslow Login 2 months ago
Hayes Transactions 2 months ago
Wembley Mobile App 2 months ago
Worcester Park Mobile App 2 months ago

Nearby cities with recent reports

Woking

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adamreestaylor
    Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • CharlieMcBrayne
    Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • Mr_ML07
    Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • MartynBracknell
    Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • BrownGFX
    Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • Geordiesbird
    Alyson Leitch (@Geordiesbird) reported from Woking, England

    @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen
    Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • CPFCmollett
    Chris Mollett (@CPFCmollett) reported

    @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

  • trollied
    Phil (@trollied) reported

    @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

  • LeighJonathan
    Jonathan Leigh (@LeighJonathan) reported

    @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

  • Tango5_sec
    Tango5 (@Tango5_sec) reported

    @SamaraAngelxoxo @AskNationwide Having the same issue 😩

  • onemrmuggins
    Charlie Muggins (@onemrmuggins) reported

    @AskNationwide have made a complete hash of my mothers #powerofattorney No access to any funds over #easter Can’t wait for the members annual conference! #fireworks

  • LeighJonathan
    Jonathan Leigh (@LeighJonathan) reported

    @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

  • JulieMelvinator
    Julie (@JulieMelvinator) reported

    @AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!

  • ethanms10
    Ethan (@ethanms10) reported

    @AskNationwide is your triple access isa likely to return?

  • Simon11037949
    Simon (@Simon11037949) reported

    @AskNationwide I get an email from Nationwide ever day that I have not asked for with useless information and it’s impossible to have it stopped?

  • vandal_groove
    Groove Vandal (@vandal_groove) reported

    @AskNationwide I can't log in using the app on Android for some reason? I can do it on my tablet fine but my phone literally only let's me tap in the first number and refuses to advance to the other two sections? Tried reinstalling, turning off phone. Any help appreciated.