Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/06/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (23%)

    Website (23%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • andisweet andrea sweetlove (@andisweet) reported

    @AskNationwide on hold for 32mins so far - can anyone help with a question regarding ID checks ??

  • KennyCo03949267 Kenny Cook (@KennyCo03949267) reported

    @AskNationwide Hi, what about you supporting your members? I have had an ongoing issue in the complaints procedure since May & no one can help. All I get is it can take 56 working days! Rubbish customer service.

  • chloe_annexox Chloe-Anne (@chloe_annexox) reported

    @AskNationwide One says to re-submit the details on the website. The second ( not addressed to my name but has my postcode at the top and bottom again ) has urgency to get back to them before 8th July or they are out of time to assist with the claim.

  • neilhubbardz Neil Hubbard (@neilhubbardz) reported

    @AskNationwide Your slogan, Nationwide, on your side, does that apply to your staff? All I want is good human customer service but you won't let your staff provide it, you'd rather get them to sell me things which really perplexes me as it does most people.

  • StephHames Steph Hamer (@StephHames) reported

    My job tomorrow is to change banks! If it’s not planned maintenance , the systems are down or your £ doesn’t clear til 6 @AskNationwide

  • malonetoone BT (@malonetoone) reported

    @AskNationwide I sent a return to @Missguided_help in the period they were undergoing liquidation. They said to contact source of payment which is my Nationwide debit account so would you be able to help me here?

  • VickyShort_3 Victoria Short (@VickyShort_3) reported

    @AskNationwide 1/7 We've been waiting for a response on our mortgage application since 18th May when we uploaded our survey which disputed the major issues raised by the Nationwide valuer. We were told 5-8 days for a response initially then were told 13 days and when it was

  • missusjipperz Nikki 🇺🇦 (@missusjipperz) reported

    @AskNationwide Absolutely shocking service on the live chat, hopefully someone will call me instead

  • claireeeeeyyy Claire (@claireeeeeyyy) reported

    @AskNationwide Yes it was- from a nationwide current account to a nationwide credit card. Normally there’s no issues and it goes through fairly quickly but all of my recent transactions are still sitting pending 🤯

  • yavstarr Yav (@yavstarr) reported

    @AskNationwide Resolved now but my customer number had been changed without informing me, this is very poor service