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Nationwide

Nationwide status: access issues and outage reports

Problems detected

Users are reporting problems related to: login, mobile app and website.

Full Outage Map
  • Nationwide generated 1 outage signal in the last 24 hours around Staines, including 0 direct reports.
  • The most common problems reported in this area mention Login and Transfer.
  • The most recent signal from this area was received Apr 28, 12:37 PM GMT+1.
  • 50% Login (50%)
  • 50% Transfer (50%)

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Nationwide

Nationwide is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent Nationwide outage reports came from the following cities: Woking, Twickenham, Maidenhead, Hounslow, Hayes, and Wembley.

CityProblem TypeReport Time
Twickenham Login 7 days ago
Maidenhead Transfer 29 days ago
Hounslow Login 1 month ago
Hayes Transactions 2 months ago
Wembley Mobile App 2 months ago
Worcester Park Mobile App 2 months ago

Nearby cities with recent reports

Woking

1 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • CharlieMcBrayne
    Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • BrownGFX
    Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • Mr_ML07
    Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • MartynBracknell
    Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Geordiesbird
    Alyson Leitch (@Geordiesbird) reported from Woking, England

    @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

  • mcginn_maureen
    Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • adamreestaylor
    Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • stone_kat1123
    KatStone (@stone_kat1123) reported

    @DebiEvansMatron @AskNationwide shocking we moved to Nationwide due to a load of **** at HSBC If we encounter any issues we will move again Where do you recommend?

  • spinneywoods
    Darren Woods (@spinneywoods) reported

    @AskNationwide must say very unhelpful with a concern about my account not good customer service

  • AttonSusan
    Susan Jarvis (@AttonSusan) reported

    @AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)

  • beaton_bruce
    Bruce J Beaton 🇬🇧🇺🇦🇮🇱⚓ (@beaton_bruce) reported

    @AskNationwide cannot log in online and app update is not working

  • Ankit20035
    mind your own business (@Ankit20035) reported

    @AskNationwide horrendous service by nationwide

  • onemrmuggins
    Charlie Muggins (@onemrmuggins) reported

    @AskNationwide have made a complete hash of my mothers #powerofattorney No access to any funds over #easter Can’t wait for the members annual conference! #fireworks

  • Powell_Property
    David Powell (@Powell_Property) reported

    @TheAA_UK @AskNationwide my car disgraced itself on the mot ramp and needed a tow to a repair garage. You refused this as the mot had expired and it was not on a driveway and not legal to drive (although it was!). But you were prepare to do it if I paid.. this is not service!

  • ryansmi89
    Chris (@ryansmi89) reported

    @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.

  • Rebel444120668
    Rebel444 (@Rebel444120668) reported

    @DebiEvansMatron @AskNationwide Bad, Ask you why you are withdrawing your own money, for years, and not just Nationwide. Then they don`t want you to have a lot of cash at home. All of them are a problem.

  • 2024Wayne
    Wayne Robertson (@2024Wayne) reported

    @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !