Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/09/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenlee844 Stephen Lee Gale #FreeBritney (@stephenlee844) reported from Gillingham, England

    @AskNationwide are card payments currently down? My card keeps declining despite having funds?

  • akmsh5 Mr. Mian Bhai - Stranger in this messy world (@akmsh5) reported

    @AskNationwide I don't want to sign up because I am signed up for it in a different bank. I just want to pay using nationwide app but as always you make it difficult or impossible.

  • _JoeMac86 Joe McNally (@_JoeMac86) reported

    @AskNationwide Ok but why is there so many problems at the minute? 1st no pending payments showing at all, and now showing pending and already payed? It’s a shambles

  • chrismhutton Chris Hutton (@chrismhutton) reported

    @AskNationwide are there any current issues with transactions showing in the mobile app? Many transactions are not showing from the last 4 days and as such the balance showing isn’t accurate

  • Jones_Kanes Stephen Kane 🇬🇧❤️🇺🇦 (@Jones_Kanes) reported

    @AskNationwide Hey there. My partners is getting mix message from nationwide, her account gone into -£217 but one saying it’s an error it will be fix tomorrow but one saying she need pay it due to the inconvenience yesterday with nationwide & vista debit

  • diamondfan25 Alyson Fisher (@diamondfan25) reported

    @AskNationwide absolutely appalling service Due to the ‘glitch’ yesterday payments that weren’t authorised due to me having insufficient funds apparently are now pending in my account & I have to wait 7 days to claim back & are £310 out of pocket 🤬 #fuming

  • gj_hobbs Geraint Hobbs (@gj_hobbs) reported

    @AskNationwide having a difficult time getting answers & clarity regarding my mortgage, how’s best to contact to get help, as you don’t have anyone in branch to speak to face to face anymore and your call centres don’t take calls regarding mortgages after “normal working hours”?

  • simonjjtaylor Simon Taylor (@simonjjtaylor) reported

    @AskNationwide I wanted to send you a simple message. You've turned the message option off. I don't want to deal with your call centre as its always awful. The chatbot service you've replaced it with doesn't load. Can you pls tell your mortgage team to stop ringing me ref 70589051130. TY

  • cookiiiJay jamie lee (@cookiiiJay) reported

    @AskNationwide I've had £57 come out of my account and I have no idea where it has gone. I have not spent the money and it's not in my pending transactions. Help.

  • Rosie90317252 Rosie (@Rosie90317252) reported

    @AskNationwide I get paid monthly on the 20th of each month, have never had this issue and concerned why colleagues have received funds but I have not?