Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/02/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Goranmarjanov10 Goran marjanovic (@Goranmarjanov10) reported

    @AskNationwide Hi, Why is your online personal loan application not working? I tried on the phone and desktop. Once I get to the "tell us about you" section, I can't select the answers I need and proceed with the application. Please help!

  • PandaGreen5 Panda Green (@PandaGreen5) reported

    @AskNationwide Hi, yes, it was just that I was on the website (phone credit) and I did hers immediately after mine, however it told me there was a problem processing payment. I have entered the details correctly, I'm sure of it.

  • colourblindorg ColourBlindAwareness (@colourblindorg) reported

    This is such a shame @AskNationwide as the thought behind the campaign is fantastic and we support it, but we don't want thousands of children left out of it thanks. @girlfromafrica

  • J_Aylward Jordan Aylward (@J_Aylward) reported

    @AskNationwide Hi, just spent ten mins on the phone trying to request a paper statement only to be told it can't be done via phone. I urgently need this for mortgage application - please can you help?

  • bansheeragger Phil's Fitness (@bansheeragger) reported

    @AskNationwide Disappointed that a loyal customer of over 30 years appears to merit less interest than a new customer #computersaysno attitude! Need to listen more #poorcustomerservice

  • RoyTroy9j77 Toby (@RoyTroy9j77) reported

    @EmmaJames_UK @AskNationwide Appalling levels of service. My mums home insurance is up for renewal in one week and I've told her I'll find a new company. They've left my folks stranded despite their emergency support. Absolutely appalling

  • EmmaJames_UK Emma (@EmmaJames_UK) reported

    @RoyTroy9j77 @AskNationwide That’s terrible! Do you know another insurance who I could go with? A decent home insurance?

  • MissMoss89 Kate Moss (@MissMoss89) reported

    @AskNationwide hello, I keep getting messages re a mortgage with you and I’m concerned someone’s tried to take credit in my name. Who can help me?

  • rsl_124 Ross Stephen (@rsl_124) reported

    @AskNationwide disgusted with the service and lack of quality control with you mobile phone insurance partner. Please can you contact me with regards to this complaint

  • AQEELMESIAH M I D (@AQEELMESIAH) reported

    @AskNationwide Do you email as I need to some help as I live abroad also received letter at my mum's address in London about making my a/c dormant byv29th july