Is Nationwide down in Staines, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (44%)
-
Website (23%)
-
Login (18%)
-
Transactions (10%)
-
Withdrawals (3%)
-
Transfer (3%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login | |
| Kingston upon Thames |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
-
Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
-
Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
-
Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
-
Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
-
Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
-
Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Johnson
(@VidarTattoo) reported
@AskNationwide Have just tried to access the Nationwide banking App but it states I need to re-enrol to safeguard my accounts. Is there a specific reason for this happening or is this just a new security protocol?
-
David 💙
(@65Dangermouse) reported
@AskNationwide hi is there a problem with your banking app. I am being told when I try to log in get a message saying we are sorry to safeguard your accounts we need to reconfirm your security details. Please re-enroll on the banking app or call us on 03452 660894 for more info.
-
Rory O'More
(@rory_more) reported
@AskNationwide I can use the app no problem. I wont be able DOWNLOAD the app unless i chane country. Why is the app not available to download in Canada?
-
n.a.n.o.p.u.n.k 💫
(@nanovisuals) reported
@AskNationwide There is always same reason. Let me quote something for you. "Dont resist we want to help you. " I ll leave it here.
-
Ross Andrew RN FRSPH (retd) NHS Lifer 💙💚😷🚑
(@RossAndrew999RN) reported
Yet again same accessibility discriminatory problems in communicating with #disabled people. Despite being reassured by CEO that I can communicate by email, @AskNationwide not responding to emails, very frustrating.
-
Rob
(@rob11335577) reported
Well folks let me give you all a tip! Don’t put your money in @AskNationwide #nationwidebuildingsociety appalling customer service and certainly couldn’t give a toss about protecting your money!#Robots
-
Scott #washyourdamnhands
(@ScottmccreadyNI) reported
@AskNationwide This was Bangor Co Down and I havnt got the date changed yet
-
Scott #washyourdamnhands
(@ScottmccreadyNI) reported
@AskNationwide No problem I went into a branch as I wanted to change the direct debit date of a loan from it being in the middle of the month to the start. I looked on nationwide website and it says call into branch which I did but I was then told it can only be done by phone
-
Sarah Cregg
(@SarahDawson83) reported
from
Bangor, Northern Ireland
@elgoldave @AskNationwide Is it not working for you either?
-
Tanya Smith
(@tanyasmith67) reported
@AskNationwide Internet bank not allowing log in. “Loading”