Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/25/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • moc_10 Michael O'Connor (@moc_10) reported

    @AskNationwide I have trying to access my online banking since having a new phone and getting error message saying there is a technical problem - can this be looked at please

  • Sheffiel1Antony Antony Sheffield (@Sheffiel1Antony) reported

    @AskNationwide I’m having repeated problems making a transfer from my savings accounts using the app today.

  • DKC53_ DKC53 (@DKC53_) reported

    @AskNationwide Hello. How long does a pending transaction take to drop back off please from a credit card? @enterprisecares made a second attempt in error, 8 days ago and it still hasn’t dropped back off.

  • jude2001uk Runner Jude (@jude2001uk) reported

    @AskNationwide why is it so difficult to make contact with Nationwide. Your ridiculous AI answering service drags out the call and is no help at all. Get through, referred to a different number with a message’ call the main line’ I’m fuming #customerservice has gone down the pan#

  • arthurliverpool arthur stafford (@arthurliverpool) reported

    @AskNationwide have you been hacked? Each time I look at savings I get a drop down ‘turn back, this website is impersonating savings@nationwide’ - what’s happening.

  • Biggirlempress Empress (@Biggirlempress) reported

    @AskNationwide maybe consider hiring human beings as a first service on the customer care line???

  • Pexcaza Carol pez (@Pexcaza) reported

    @AskNationwide why can’t I transfer money from my current account to my mortgage account?? It’s saying that there is a technical issue

  • Watsley Jay Watson (@Watsley) reported

    @AlexBlokPi2539 @AskNationwide I always try to use the Post Office for withdrawing cash because of this problem it's awful customers have to be out of pocket for goodness knows how long.

  • dixi1960 mike nichols (@dixi1960) reported

    @AskNationwide not happy. ATM at mkt Harborough branch not working yesterday or this morning, trying to pay money in. Branch closed today and branch telephone not available!!!!!

  • ColinPerkins20 Colin Perkins (@ColinPerkins20) reported

    @AskNationwide I’ve been on the phone to them only to be passed on to another who told me that we couldn’t go any further having asked the same questions in which he was given the same answers Nationwide fix your problems