Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Website (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Hounslow, London, Walton-on-Thames and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Login | |
| London |
Website | |
| Walton-on-Thames |
Login | |
| Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Simple Rachel
(@racheybabey) reported
@AskNationwide Hey guys, I've got two current accounts and a child's saving account I need to close down. How best to do this?
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Bob Mathews
(@BobMath91726604) reported
@AskNationwide I can see the icon , but when i click on it the blue wheel spins round for a minute , saying "establishing secure connection" , then goes to the "request timed out" message . Oh AND the desktop internet banking is down too , won't let me access it on my laptop !!
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Bob Mathews
(@BobMath91726604) reported
@AskNationwide Good Afternoon . Your banking app STILL isn't working , even after the maintenance work . It's still showing the "request timed out" error message that it's been showing all day !!
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Chris Socha
(@ChrisSSocha) reported
@AskNationwide Hey 👋 Just noticed a number of payments made yesterday (4th March) and today (5th March) are showing up in the app as though they’re happening tomorrow (6th March). Not a big issue, but seems wrong. Not sure if related to the maintenance earlier?
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Dr Su White
(@suukii) reported
@AskNationwide Repeating your requirements which I read every single time I use your app does not address the issue.
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John Barlow #TO THE GRAVE
(@John_Barlow_LS9) reported
@AskNationwide still down...
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Bob Mathews
(@BobMath91726604) reported
@AskNationwide Hi Mel , accessing via 4g . Have tried other apps on the phone , YouTube , Amazon , WhatsApp , all working fine so the problem is YOUR END
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Meaks
(@WhatMeaks) reported
@AskNationwide Judging by recent tweets (scroll down even a few), none of that is happening for a lot of your customers right now…. I can’t move money on the app certainly right now
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nevada caledonia 🦅☪️
(@raventhalian) reported
@clairekassimy @AskNationwide @Naileditrichmon It’s honestly ridiculous and it’s occurring waaay too often ! Imagine a bank not letting people access their own money ? Doesn’t feel safe to me .
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Bob Mathews
(@BobMath91726604) reported
@AskNationwide Thanks Mel , I'll try rebooting the phone in a bit and see if that helps. although it obviously doesn't explain why I can't access the desktop site on my MacBook , things that make you go hmmm ...