Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/14/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TaraGilmore Tara Gilmore (@TaraGilmore) reported

    @AskNationwide hi I’ve tried to get an extension on an item I’ve bought that needs paying today through #klarna - been unable to do so and now I’m going down as a late payment and will have to pay interest. Will you cover the cost of my interest now?

  • LJB_86UK Lee Bradley (@LJB_86UK) reported

    @AskNationwide hi, when are you going to sort your systems out so we don't have this payment issue every 2 weeks? Bit ridiculous isn't it? Once is fair enough but 3 times in such a short period of time!

  • PaulNut15044017 Paul Nuttall (@PaulNut15044017) reported

    @AskNationwide Here we go again shocking service

  • Heather57209164 Heather (@Heather57209164) reported

    @AskNationwide ANOTHER Nationwide payment issue means my monthly pay has not arrived in my account. Not brilliant with bills due today.

  • ChloesPJs Chloe (@ChloesPJs) reported

    (Yes I’m aware that my opinion of most banks is that they are slow and outdated but the pure fact that I can do EVERYTHING I want to on @monzo’s app and I can’t do some of the basics in the @AskNationwide app says a lot) I’m quite open about my opinion as you can tell.

  • dazzababy84x dazza baby (@dazzababy84x) reported

    @AskNationwide don’t u respond to nobody bad service

  • stnrgy Connor Parry (@stnrgy) reported

    @AskNationwide over an hour and still nothing… not even a reply! WTF! #shitbank #shitcustomerservce #badcustomerservice

  • Syn0nymph 💬 (@Syn0nymph) reported

    @AskNationwide What's the technical error you are having? Is it to do with the 'temporary queueing" process that was implemented at the beginning of the year?

  • ryanmckinna ryan mck (@ryanmckinna) reported

    @Its_CCHogan @daniellemaher13 @AskNationwide Never known them to have an issue. Same with First Direct. Certainly not to this extent where it’s happened 4 times in 3 months with absolutley no resolution to be seen. RBS haven’t made headlines for failing to give people their money, at least not as often as NW

  • HTearnan Haz Tearnan (@HTearnan) reported

    @AskNationwide My phone is getting cut off because you won't process a payment. Rubbish service