Nationwide in Staines, England down? Current status and problems

Problems in the last 24 hours in Staines, England

Nationwide signals over the past 24 hours, with local activity from Staines, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Staines, England

The most recent Nationwide outage reports came from the following cities: Ascot.

City	Problem Type	Report Time
Ascot	Login	2 months ago
Farnborough	Login	2 months ago
Richmond	Login	3 months ago
Slough	Mobile App	5 months ago
Twickenham	Login	5 months ago
Maidenhead	Transfer	6 months ago

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Martyn Herriott (@MartynBracknell) reported 2 minutes ago from Bracknell, England

  @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

• 
  Stephen McClay (@SMcClay29) reported 2 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Who Cares (@ihatetimBL) reported 2 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Who Cares (@ihatetimBL) reported 13 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Adam Rees-Taylor (@adamreestaylor) reported 24 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Alyson Leitch (@Geordiesbird) reported 29 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Who Me? (@Mr_ML07) reported 32 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Maureen McGinn (@mcginn_maureen) reported 37 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 38 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Steve Brown (@BrownGFX) reported 41 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Hannah Judd (@HannahMarsh3) reported 51 minutes ago from Farnborough, England

  @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

• 
  Nigel Vivian (@nigelvivian) reported 53 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Ghost of Goose (@ghostofgoose5) reported 57 minutes ago from Frimley, England

  @onpassage @waitrose @AskNationwide You're part of the problem

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Clitheroe (@NickClitheroe) reported 1 minute ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Platinum Trophy 141 (@plattrophy141) reported 2 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  kathleen reid (@independencekat) reported 4 minutes ago

  @MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.

• 
  Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported 5 minutes ago

  @AskNationwide Still no card. Superb customer care. Not.

• 
  Sophiebell24x (@sophiebell24x) reported 6 minutes ago

  @AskNationwide is the banking app down for maintenance? If so what’s the quickest way to make a transfer

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 8 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  REALLY SCARY GUY📎 (@fucking_scary) reported 9 minutes ago

  @AskNationwide Your bot is so broken that you need me to NOT talk to it if I want to get any actual help? And when it puts me in line is it just going to hang up on me again? Look I know you’re just doing your job but you can understand that this is unacceptable, right?

• 
  ME? I'm not well.... (@itsfar2bright) reported 10 minutes ago

  @AskNationwide Tryint to transfer money on app and being asked to use card reader. I have never had a card reader on my account. Is this the same IT update error which happened a few months ago. When is this being fixed?

• 
  Rob Slade (@Rjs4Rob) reported 10 minutes ago

  @AskNationwide My card reader is not working properly it keeps going blank part way through a transaction. How do I get a replacement ?

• 
  Dáireo (@Alpha2007D) reported 12 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇