Is Nationwide down in Staines, Surrey, England?
Problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Nationwide
Nationwide is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Website (26%)
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Login (25%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Worcester Park, London, Hounslow, Walton-on-Thames and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Login | |
| London |
Website | |
| Walton-on-Thames |
Login | |
| Slough |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sporting Nest 🇸🇴
(@SportingNest) reported
@AskNationwide Right, I'm getting very frustrated with Nationwide now. I tried the online chat - can't help - I called the number - "you need specialist team" - they couldn't help - called number again - reset my login process.. but the questions etc. are not reset.
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Jay Aardee
(@jayaardee7) reported
@AskNationwide are you having problems woke up to none of my accounts being available we are working on this as quick as possible
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Bhavin Parmar
(@bhavin_me) reported
@AskNationwide hi I need my banking statements from 2012-2013 I was trying to contact on phone and chat not received any help
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Sporting Nest 🇸🇴
(@SportingNest) reported
@AskNationwide I want to login with the questions and answers but to have the answers reset so that I can choose them again (they've done it before, so I know it can be done). I won't re-register as that means waiting for post.
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Tiara Johnson
(@tiara__johnson) reported
@AskNationwide I just made a purchase online. The first time, it failed (I got Error 404 on their site), yet the money was taken from my account. Then, it went through, but the money was taken again. Now, I have 2 transactions in my pending transactions for the same amount.
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Lucy Knell-Taylor
(@KnellTaylor) reported
@AskNationwide An iPhone 11. No error message but same as before, when I try to open the app I get a blank screen. So I offload and re download and go through the whole process of re-entering my customer details and one time code. Done it 3x already this week!
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David Gourley
(@EDGour) reported
@AskNationwide Hello, I have been a happy customer of yours for decades. May I suggest a review of the app on Android platform. There is a problem when changing the transaction time frame.
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Danny Smith
(@DannyLee1980) reported
@AskNationwide She need some help, she was working a care home, a resident pulled her over in July and broke her humerus she was about to retire early so is living off esa and no income. I would love to help her but lost my Job November and can just about keep my car on the road.
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Heena Solanki
(@Heenasolanki) reported
@AskNationwide - I would contact @AskNationwide to ask if there is an error cos I never win anything!!!!! 🙈🙈
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Jonathan Cantliff
(@cantliff9) reported
@AskNationwide So how do I shut this account down now because it's not useful to me