Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 03/16/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Login (30%)

    Login (30%)

  3. Website (24%)

    Website (24%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hayes, London, Wembley, Worcester Park, Hounslow and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ornowitza DuchessofOrnowitza (@ornowitza) reported

    @AskNationwide @shrillybargs Jesus Christ @AskNationwide ! Review & fire your Comms Team immediately! Thisis completely unaccetable from ‘Amy’. As a customer, I am deeply offended by your defence of this & your revolting attitude to your customers!

  • jcbarty Ivanidea (@jcbarty) reported

    @AskNationwide @shrillybargs Well thanks NW. Since you’re supporting porn, then I can’t support you.

  • suetthemam SusanT 💚🇵🇸 (@suetthemam) reported

    @AskNationwide I've just opened 2 savings accounts, received confirmation emails, ONCs while logging in, but can't subscribe to Savings Watch cos it's 'unable to retrieve my contact details'. Been a member for 8 years+. Help?

  • HaroldyCaroldy Charley Haroldy Ⓥ🌱🐰🐷🦊🐄 (@HaroldyCaroldy) reported

    @AskNationwide Hi HOw do I edit the name of a payee please in your online banking website?

  • IanJones_16 Ian Jones (@IanJones_16) reported

    Just spent 40 minutes on the phone to @AskNationwide in an attempt to sort out a payment that doesn’t appear to have gone through. Only for me to be lost whilst being move from one person to another. Look, help me out or @riannedowney_ will be asking you why I’m not at her gig.

  • emotional_Rodeo Countess Juniper (@emotional_Rodeo) reported from Manchester, England

    @AskNationwide I’ve tried this and it’s still not working I have no idea why

  • willljoness Jonesy (@willljoness) reported

    @AskNationwide @shrillybargs What. The. ****? Why TF do you think I should respect adult males cosplaying as babies? My god this is such a weird thing to see from a Building Society.

  • TheTMLBT Dave Todd (@TheTMLBT) reported

    Dear @TheAA_UK, You wrote to me on 31/10 to say my Complaint would be investigated and you would contact me within 28 days. That was more than 28 days ago. Apparently your Complaints Procedure is as reliable as your breakdown service? Why do @AskNationwide use you again?

  • georgeleporge George (@georgeleporge) reported

    @AskNationwide Great switching service; thank you. One area could really improve, though: please try to send card reader in time for switch in future (or make alternative verification available), as now I can't pay from my account online or in mobile app as it hasn't arrived yet.

  • CrippsSway Kevin Cripps (@CrippsSway) reported

    @AskNationwide I’ve now spent 45 mins trying to correct an error Nationwide have made. A simple 30 second phone conversation would sort it out.Time to get staff back in the offices and stop this working from home nonsense