Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/14/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • xCalumHarviex Calum Harvie (@xCalumHarviex) reported

    Hi @AskNationwide - for several days I've been trying to submit an application for additional mortgage borrowing online (after logging in) and constantly get a system error message after the first page. Can you help? We phoned yesterday, but no help.

  • MrsWilliams1981 Laura Williams (@MrsWilliams1981) reported

    @AskNationwide Hi, yes I do and have sent a message via there. But the last two times I sent a message through this way, I got a standard response directing me to FAQs. I'm hoping someone can look specifically into this issue

  • Sy1ney Peter Osborne (@Sy1ney) reported

    @AskNationwide Hi Karen. That’s not working as she doesn’t have an account number. She’s going round in circles. Very frustrating.

  • BWFC1982 Chris (@BWFC1982) reported

    @AskNationwide I do but I don't have access at this moment in time. Can you help me?

  • TonyByr19556826 Tony Byrne (@TonyByr19556826) reported

    @AskNationwide I’ve tried to contact Nationwide and it’s impossible to be able to talk with anyone, can you ask them to get in touch with me. Anthony Byrne 07712839920 Thanks

  • mummahazelwood mummasmeg (@mummahazelwood) reported

    @AskNationwide I have tried to call 4 times this morning but the line keeps disconnecting. I need help with 3 transactions that were taken.

  • BWFC1982 Chris (@BWFC1982) reported

    @AskNationwide hi I've had a series of direct debits leave my account that I didn't approve. Can you help me regain my lost money?

  • nlieck Norbert Lieckfeldt 💙 (@nlieck) reported

    @AskNationwide That's all very well and good, but it's Sunday evening, someone is waiting for money and your help page says I can do this without a card reader.

  • hollygolitelyy Nicky McDonnell (@hollygolitelyy) reported

    @AskNationwide What time do the lines operate to?? I’m working all day

  • mjj1286 Matt Johnson (@mjj1286) reported

    @AskNationwide Yes, tried making payments with other payment methods (e.g. Nationwide credit card, etc) but not working either. Am retrying one payment with another card so will see if it works. Re.sending a new debit card out, what's the number to call? Thought this was done automatically?