Nationwide

Is Nationwide down in Staines, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/09/2025 01:00

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (21%)

    Website (21%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesHa72120811 James Hall🇺🇦🇺🇦 (@JamesHa72120811) reported

    @AskNationwide It's not the queue it's that no one knows how to help when you get through. I don't believe you don't understand me. I have been clear. If you even read my messages you must understand. You are just reading from the same script as the rest. Shame on you Sherrie

  • Rwlpalmer Rob Palmer (@Rwlpalmer) reported

    @AskNationwide hello. Did you have computer issues on Friday? I ask as I seem to be missing transactions from that date on my credit card. Transactions before and since are appearing when I look.

  • SektionUK Reg (@SektionUK) reported

    @AskNationwide Maybe help existing customers move home rather than offering them peanuts on new mortgages

  • lucyfudge lucy fudge (@lucyfudge) reported

    @AskNationwide why do I get an error message when I try to register my card on TFL website?

  • jw11home milly mandy (@jw11home) reported

    @AskNationwide My partner has now done this he is an HSBC customer and using the mobile app this wasn't a problem for him. Seems crazy Nationwide expect you to have card reader with you all the time.

  • pauldevine1986 Joycey (@pauldevine1986) reported

    @AskNationwide Be lovely if somebody just answers the phone gone through the auto service I've mentioned dispute been on hold now 51 minute no answer JOKE

  • Chasandmyah Chas (@Chasandmyah) reported

    @AskNationwide @PrettyWildXx Pity your staff don’t have more respect. I had two staff members put the phone down on me simply because I wanted to withdraw my funds from savings, they DEMANDED to know why and I told them that was private. They wouldn’t allow it, outrageous, what happened to customer service?

  • SoryahhTale Soryahh Tale Teller (@SoryahhTale) reported

    @AskNationwide where can I report a fraud? I login and there is nowhere to suggest a fraud. I should be able to send a message re fraud to you straight away.

  • JamesHa72120811 James Hall🇺🇦🇺🇦 (@JamesHa72120811) reported

    @AskNationwide I only have the mortgage ref. They REFUSE to give me the complaint ref. You will now tell me (as you have 18 times already) that without the ref you can't access secure information. This is my catch 22 life!!!

  • JamesHa72120811 James Hall🇺🇦🇺🇦 (@JamesHa72120811) reported

    Please, Chris Rhodes at @askNationwide, we are desperately begging for help. We are about to lose everything because of lies & mistakes from Nationwide. No one in Mortgages knows how to help, so they just lie to us and say wait 56 days for the outcome of the investigation. HELP!