Nationwide status: access issues and outage reports
No problems detected
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent Nationwide outage reports came from the following cities: Slough, Woking, Twickenham, and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Slough
|
Mobile App | 20 days ago |
|
Twickenham
|
Login | 1 month ago |
|
Maidenhead
|
Transfer | 2 months ago |
|
Hounslow
|
Login | 2 months ago |
|
Hayes
|
Transactions | 3 months ago |
|
Wembley
|
Mobile App | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Martyn Herriott (@MartynBracknell) reported from Bracknell, England@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Stephen McClay (@SMcClay29) reported from Hounslow, England@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Alyson Leitch (@Geordiesbird) reported from Woking, England@AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran Byng (@ISaveDolphins) reported@AskNationwide Do you have a chat facility on line? Don't have access to a phone.
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Noah's nan 🩷 (@Noahjames_nan) reported@AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!
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Tamara G (@wacgirl) reported@AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.
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Sallie-Jane Edwards (@salliejane9) reported@AskNationwide still awaiting for passnumber I can read, pin number, the app is down and arti is useless, plus there's no email address, so how do we use the bank?
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Kieran Byng (@ISaveDolphins) reported@AskNationwide can we talk about logging in online for mortgage details, login only allows 10 digits, my Acc No has 11. Thanks, Kieran
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David (@Earlofh) reported@AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.
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Mark (@MARKAFN) reported@AskNationwide when a Fix rate bond has matured and if it is left to turn into an instant access maturity bond account can I then just add money to it and treat it like a normal savings account?
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Gemma Corfield (@Iloveholly) reported@AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account
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Sheridan Birtwistle (@twwooer) reported@AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts
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Julie (@JulieMelvinator) reported@AskNationwide you chat help is an absolute joke!! You decided to block my payment to HMRC and I’ve now spent 45 mins trying to get in touch with them!! Why block my payment??