Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/03/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JoanneMaryH Joanne Harte (@JoanneMaryH) reported

    @AskNationwide Well you were no help at all Nathan! Thanks again for showing how little customer service you offer

  • Kimberley_Sear That is a cheese baby (@Kimberley_Sear) reported

    @AskNationwide I have had a few problems with trying to buy items online. My card keeps being refused and there is no option for me to authorise via the app. I have money in the bank and there is no issue with the website as I have used my Revolut banking card successfully.

  • wallacewill17 WilliamwallaceX25 (@wallacewill17) reported

    @Little_Ms_Wise @AskNationwide did they not tell you over the phone to sell your house like they did to me and my family? two weeks before christmas? after 20 years as a customer & ever missing a payment?

  • JoanneMaryH Joanne Harte (@JoanneMaryH) reported

    @AskNationwide I’ve just spent 30 minutes on a chat passed to 6 different people and they told to ring even through I’ve rang twice last week and no one has got back to me!! This morning when I tried to ring it was a 20 minute wait!! Awful service

  • taswoldCookie Captain, my Captain🇬🇧 (@taswoldCookie) reported

    @AskNationwide @LeaAmandaCook How are you lot going to "create a society" of any kind, Phil? Just deal fairly and competently with people's money. You're making it sound like Nationwide will deny people access to money or services if they don't agree with this stuff

  • Tomdw916 Tom Douglas-Walker (@Tomdw916) reported

    @AskNationwide Thanks for the reply. I am only able to access pdf copies of my statements of my current account. Can I also do this for my ISA?

  • char_thestar87 charlotte gardner (@char_thestar87) reported

    @AskNationwide And yet you won’t lend against our flat which is under 18m so no legal requirement for EWS1 - funny way of showing support!

  • wallacewill17 WilliamwallaceX25 (@wallacewill17) reported

    @AskNationwide @bluecitizens I still do not understand the gaslighting nationwide!! big yourself up, you act like you care, but the truth is you treated me and my family like ****, after 20 years as a customer, never missing a payment, you told us to sell our house.I will never forget & I will never forgive

  • evcharging66 evcharging66 🐔 (@evcharging66) reported

    @AskNationwide Yes but I not allowed to give her card of pin I can write the account number down for her.

  • Frelanfin David (@Frelanfin) reported

    @AskNationwide Almost at the same depths of EE demonising all men for the sake of some bullshit marketing campaign. To think nationwide actually give a **** about women's football is laughable!