Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/21/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, London, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • alanjc72 Alan Cross (@alanjc72) reported

    @AskNationwide how long is the delay going to be in receiving incoming payments into bank accounts? Today is my partner's 40th birthday and if you spoil it because I can't access funds, you better expect a compensation claim!!!

  • JackHemfrey Jack Hemfrey (@JackHemfrey) reported

    @AskNationwide sort ya **** out got bills too pay and because your **** service is down twice in the space of a month im gonna miss them and be charged for it nice one happy new year ya **** wits can’t even have a pint

  • coffeesteve3 coffeesteve (@coffeesteve3) reported

    @AskNationwide ETA on your SECOND payment delay fiasco in 2 weeks? How long until it’s sorted, please no generic IT department are working on it. I need a time scales!!!

  • sophiadavis92 Sophia (@sophiadavis92) reported

    @xoxolukx @AskNationwide @metaganza And there is always someone to sort it out as they are meant to be here to help 24/7 and payments are always processed in middle of the night. And they have one job to do to allow us our money. And they do know how long it normally always takes

  • krskipp Kevin Skipp (@krskipp) reported

    @ArtiPat81001097 @AskNationwide Mine not in and message on banking app saying they're "working on it". As others said it's 2nd time this month, just last one didn't affect me.

  • TristanMorris7 Epoch Sparrow (@TristanMorris7) reported

    @AskNationwide @BBCBreaking nationwide withholding customers money due to an unknown issue. We are being fobbed off with a carbon copy response. People are unable to do anything, go shopping, buy food etc... Money was due in at midnight but we are still waiting on @AskNationwide

  • FoxyLady_UK Nicky (@FoxyLady_UK) reported

    @AskNationwide now I’m no customer care expert but common decency would say to put out a tweet saying there are known issues right now so people don’t need to be searching, worrying they’ve not been paid…

  • FoxyLady_UK Nicky (@FoxyLady_UK) reported

    @AskNationwide Disgusting that you tried to shut worried people up with standard “night thing is wrong” when it very obviously is!! We still don’t have our money but I’m more annoyed by the awful customer care tonight, cut & paste responses to people genuinely worried 😡

  • krskipp Kevin Skipp (@krskipp) reported

    @Shitthismansays @AskNationwide You'll normally be entitled to refund of charges incurred through banking errors, although BACS payments technically have until 6am to clear so they may have loophole with your payment out having no margin for error.

  • DorisSmiff 💙 Lady Grufty 💙 (@DorisSmiff) reported

    @AskNationwide Have you fixed your error yet? I’m out working, delivering shopping for @Ocado & I wouldn’t mind getting myself a coffee. However, coffee shops rightly aren’t accepting “the money will be in later” as payment. Come on, help us key workers out please?