Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/17/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (28%)

    Mobile App (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, London, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaggo18 Iain (@Jaggo18) reported

    @AskNationwide So yet another call back not returned. This is really poor customer service, particularly as I'm trying (and evidently failing) to become a new member of NBS. How do I raise a complaint. Or does that involve yrmet another phone call that won't be actioned or returned?

  • brownjason42 Jason Brown (@brownjason42) reported

    @AskNationwide Trying to switch to a Flex Plus account from a different provider however I keep getting an error message both on my laptop and phone. Can you help??

  • music4starters Music For Starters (@music4starters) reported

    @AskNationwide my son is the victim of robbery and being drugged. He has lost every penny. He has no money for his rent. You have a duty to help him. Sort it out.

  • JamesSKirby James Kirby (@JamesSKirby) reported

    @AskNationwide hi, I opened a current account with you today and am switching from another provider but have received no email confirmation to confirm the application has been done - can you help?

  • complainer_mr I Love Turtles (@complainer_mr) reported

    @AskNationwide why are you taking longer than 8 weeks to reply to complaints? Initially you said 5 working days.. now on week 9.5… in the meantime mortgage rates have trebled @MartinSLewis

  • Abcmsaj Alex Dixon (@Abcmsaj) reported

    @AskNationwide Hi, I'm trying to register for Online Banking - cant remember my passcode. Tried re-registering and it errors after I input my details. Also don't have any emails or documents with my mortgage account number on - are you able to provide that to me?

  • MarcFillingham Marc Fillingham (@MarcFillingham) reported

    @AskNationwide I was due to receive my wages today they are normally there before 1am it’s now 4:35. Problem?

  • jacktrafalgar1 Jack Trafalgar (@jacktrafalgar1) reported

    @CromwellStuff @AskNationwide @JustinTrudeau Withdraw all we can while we can. Bring the ******* down. I don't believe there's anything to lose.

  • music4starters Music For Starters (@music4starters) reported

    @AskNationwide No you are not. You haven’t helped my so. One but. A victim@of a clever street drugging and theft. You have let him down.

  • TimWardCam Tim Ward #FBPE 🔶⭐ (@TimWardCam) reported

    @sciolisthjf @MartinSLewis Several institutions try to make PoA operation as hard as possible even with a single attorney. @AskNationwide made it impossible, so in the end we closed the account - which itself took months of hoop-jumping. (The care home did wait for their fees rather than evicting.)