Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/24/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • florry_jordan Jordan Florry (@florry_jordan) reported

    @AskNationwide hiya My card keeps getting declined for online transactions can you help please

  • SydenhamJess Jess (@SydenhamJess) reported

    @AskNationwide Even after re installing and trying to use a laptop the service is still saying technical difficulties, family also having issues , seems to be happening more and more !

  • lauraw97_ laura (@lauraw97_) reported

    @AskNationwide hello can you dm me please i’ve been trying to set up an account for over an hour but your website is crap

  • shazza_usher Sharon Usher (@shazza_usher) reported

    @AskNationwide I’ve just opened my app and my current account isn’t showing in my list of accounts - is this a glitch??

  • DesmondMandi Mandi Desmond (@DesmondMandi) reported

    @AskNationwide Contact? Do you Sanitise the machine after each customers use? I don’t think so. This is just lazy customer service by the staff at this branch

  • treeniehenders Catriona Henderson (@treeniehenders) reported

    @AskNationwide I have been trying to make a payment (both via the app and on the website) and keep getting an error message saying that there is a technical issue and my identity can’t be verified. Please help!

  • JAKDJ James (@JAKDJ) reported

    @AskNationwide - just to add, I can only seem to get in to my online banking app, now also unable to log in via the web with card reader. Please help!

  • angecrooky10 Angela Golsby (@angecrooky10) reported

    @AskNationwide Disgusting customer service. Won’t be renewing mortgage with you when my term comes to an end. #slingyourhook

  • ajb_neuk AJ (@ajb_neuk) reported

    @AskNationwide Is it possible to get bank statements going back 5+ years at all? Only showing 3 years on the desktop website.

  • NicAllan1 Nicola Allan (@NicAllan1) reported

    @AskNationwide Hi. Notice your number is out of service. Can I DM you to ask a question?