Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (25%)
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Login (17%)
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Transactions (13%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login |
Community Discussion
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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CJ
(@JonesTheSteam72) reported
@AskNationwide Your current account switch website is broken, not progressing from the eligibility page, two PCs, same issue
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Anna M
(@JosiePixie) reported
@AskNationwide completely holding up my house chain, putting me under so much unnecessary stress. Absolutely no compassion from your advisors on the phone about it. Shocking customer service. I thought you were supposed to be the helpful bank for the people
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Seann Crowe
(@CroweSeann) reported
@AskNationwide Hi there . My vehicle is broken down and I need it recovered to the main dealer . Your breakdown partners are advising any thing over 10 miles I will have to pay ? This is disappointing when I am paying for a supposedly premium service . ...
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Anna M
(@JosiePixie) reported
@AskNationwide Yes it’s a mortgage application. They don’t give updates. They just ask for more info then reset SLA clock to 5 days. They wait another 5 days then ask for more info and reset SLA clock again. The latest SLA clock reset is for an IT fault! Nobody willing to help there?
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Jay
(@Ace_of_Sparta) reported
@AskNationwide Hiya, I had a savings account opened for me while I was a child. How do I access this now that I am of age and do I require the book to take into my local branch?
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Julie Young
(@jules_young4) reported
@AskNationwide just wanted to give a shout out to your call centre staff and the staff in the Galashiels branch today for their help. Great customer service !
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Kath Frodsham 💙
(@kathf19) reported
@AskNationwide The only way we can arrange the service we need is via phone, but we can’t get through on phone. Is this @AskNationwide way of not giving us our money?? Really not impressed
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Anna M
(@JosiePixie) reported
@AskNationwide Surely there’s a team manager that’s willing to help? Surely someone cares about a customers house chain not falling through?
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Alistair Ratcliffe
(@AlistairRatcli4) reported
@AskNationwide hi anyone had any luck with a compliant, I keep getting fobbed off by customer service
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NickRoyle
(@NickRoyle4) reported
@AskNationwide Please also feedback it would be nice if your bereavement team didn't hang up on customer calls and also be educated that the post doesn't take 5 working days.