Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 03/16/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Login (29%)

    Login (29%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hayes, London, Wembley, Worcester Park, Hounslow and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sinus0idal Rob (@sinus0idal) reported

    @AskNationwide The app just redirects to the same website, which does the same thing on my phone, which I think validates, that it's broken.

  • SingerMairead Mairéad Healy (@SingerMairead) reported

    @AskNationwide Not having any luck trying to make contact with you guys. So much for 7 days a week support

  • The_GayDivorcee The Gay Divorcee (@The_GayDivorcee) reported

    excellent switching service from @AskNationwide (NOT) im in the middle of switching accounts and cant speak to someone even though its the option given on the set up letter. So far so bad - seriously reconsidering switching to them!!

  • The_GayDivorcee The Gay Divorcee (@The_GayDivorcee) reported

    @Theladsdad @AskNationwide really not so sure - was with them for years and left due to poor service - neighbour convinced me that they hav been great with him but im really not so sure

  • The_GayDivorcee The Gay Divorcee (@The_GayDivorcee) reported

    @KeaneJohn69 @AskNationwide im beginning to get that feeling - I need security and easy service at the moment as everything else in life is up in the air - so far not getting that feeling

  • cambel999 Belle (@cambel999) reported

    @AskNationwide I want a standard mortgage not the later life one, it doesn’t suit me, I seen it on your website. Age limit for standard mortgage please?

  • deanrogers25 DeanRogers (@deanrogers25) reported

    @AskNationwide We're getting text messages about account transfers you've not collected & no-one to talk to on phones. Who can help?

  • steviesmith steve smith (@steviesmith) reported

    @AskNationwide I can't see a chat service in that link.

  • steviesmith steve smith (@steviesmith) reported

    @AskNationwide This telephone number. Problems with making an online payment. Thanks

  • Lancaster_Lass MeriCDickson💙🏳️‍⚧️ #BLM (@Lancaster_Lass) reported

    @AskNationwide I can’t log in online, I only have the app, I’m travelling can you please help me resolve this