Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/25/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (29%)

    Login (29%)

  3. Website (26%)

    Website (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Worcester Park, London, Hounslow, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomSlough Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BWFC1982 Chris (@BWFC1982) reported

    @AskNationwide hi I've had a series of direct debits leave my account that I didn't approve. Can you help me regain my lost money?

  • Sy1ney Peter Osborne (@Sy1ney) reported

    @AskNationwide Thanks again Karen. I take your point but she (I) uploaded a copy of her drivers licence with the online application as proof of her ID. There is clearly an issue at your end. She has decided to go elsewhere because she’s getting nowhere with your organisation.

  • mummahazelwood mummasmeg (@mummahazelwood) reported

    @AskNationwide I have tried to call 4 times this morning but the line keeps disconnecting. I need help with 3 transactions that were taken.

  • MrsWilliams1981 Laura Williams (@MrsWilliams1981) reported

    @AskNationwide Hi, yes I do and have sent a message via there. But the last two times I sent a message through this way, I got a standard response directing me to FAQs. I'm hoping someone can look specifically into this issue

  • andyfenboyed Andy Edwards (@andyfenboyed) reported

    @AskNationwide My replacement Debit card arrived today (13 July 2021) letter was dated 1 July 2021, please explain? Also why change card number. Do you have any idea how inconvenient this is now going to be to update payees? I see no evidence to support this “security” measure

  • Brandon_TheCat Brandon Stratton (@Brandon_TheCat) reported

    @AskNationwide how is anyone in southampton with a job meant to go to the bank if you close at 5pm? Explain the logic please, just had a male staff member wave me away when I'm trying to deposit a cheque... awful

  • sratcliffe2 SAR (@sratcliffe2) reported

    @AskNationwide good afternoon I'm trying to transfer money into my cash is from my Flex direct account but the app isn't allowing me to do it. Can you help?

  • coco_benn coco (@coco_benn) reported

    @HSBC_UK awful customer service at your Pinner Branch. So bad that I decided my daughter would be better to have her first account with @AskNationwide @nationwide whose customer service was on another level. #nationwide #CustomerService

  • nlieck Norbert Lieckfeldt 💙 (@nlieck) reported

    @AskNationwide That's all very well and good, but it's Sunday evening, someone is waiting for money and your help page says I can do this without a card reader.

  • yatesco Colin Yates (@yatesco) reported

    @FredAtBootstrap @AskNationwide I appreciate it when they block a "suspicious" transaction and confirm with me first, but telling me "no, you can't spend your money on that perfectly legal thing" - yeah, big no for me.