Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/14/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • F1UMPYPIGSKIN Ryan (@F1UMPYPIGSKIN) reported

    @AskNationwide @ExperianExperts @DWPgovuk Hi, I need to gain some wide insight across multiple sources of customer service... between the three I've mentioned above, I have a query I am not sure who is responsible to go to for customer support? 1/4

  • uknickand Nick Anderson (@uknickand) reported

    @AskNationwide Thanks. Looks like they have resolved the issue.

  • JanetWo33528120 Janet Woods (@JanetWo33528120) reported

    @AskNationwide The app doesn’t give me the opportunity to chose a date in the future, just comes up with pay now. Whereas on the website I can chose any date I want for the credit card payment

  • adamtosek Adam Tosek (@adamtosek) reported

    @AskNationwide Why is the text dark blue? Can’t see that myself let alone anyone with any remote sight issues. I didn’t even see it on the screenshot I sent you. Surely that should be white text?

  • CustFeedbak Customer Feedback (@CustFeedbak) reported

    @AskNationwide How to amend my direct debit bank details for my CC without calling you? The instructions given via the chat and on your website DO NOT exist? People go forward not backward!

  • JessicaDruett Jessica Druett (@JessicaDruett) reported

    @AskNationwide Hi, I have arrived back into the UK today & transferred some AED from ADCB so I had some GBP while I am here. I have done this twice before and never had no problems, transfer usually is quick. Will I receive the transfer today or will it be Monday now? Thank you.

  • johnboy2806 Jamma (@johnboy2806) reported

    @AskNationwide I've had an email to say that I've not increased my start to save balance by £25 this month. When I've just checked, I can see that I transferred £25 into it on 1st March. Has the email been sent in error?

  • Valstevens24 Val Stevens (@Valstevens24) reported

    @AskNationwide hi, I tried to use my credit card today and it was refused. I tried online chat but it said it didn't understand. I tried ringing but it said my code that is used to log in was wrong. It works to get into my account. You are my last hope other than snail mail.

  • CazMac1979 Mrs Mac (@CazMac1979) reported

    @AskNationwide Hi, trying to log in on my laptop and it just comes up We are sorry we are experiencing problems. This has been going on for a week. It's fine on my phone, help!

  • Starboy_JVS JVS🤩 (@Starboy_JVS) reported

    @AskNationwide I’m using my home wifi there’s no issues