Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/14/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • OHS_ch Catherine Hardy (@OHS_ch) reported

    @AskNationwide Just been told that it will take 15 working days for you to confirm my zero mortgage balance in writing? And you'll send it in a letter! No rush then.

  • Saalene Shalalalala (@Saalene) reported

    @AskNationwide how long is the app going to be down?

  • brontemysteries The Red Monarch (@brontemysteries) reported

    My husband and I laughed when we saw that @AskNationwide advertised being a number 5 on a recent poll about customer service. But after a MONTH of trying and failing to get anything approaching customer service from them i they n they should be at 500th

  • ChrisChambers50 Chris (@ChrisChambers50) reported

    @AskNationwide My customer number

  • rowancoleman Rowan Coleman (@rowancoleman) reported

    My husband and I laughed when we saw that @AskNationwide advertised being a number 5 on a recent poll about customer service. But after a MONTH of trying and failing to get anything approaching customer service from them i they n they should be at 500th

  • severedelays Severe Delays (@severedelays) reported

    Yesterday I mentally prepared myself to do battle and wade through the @AskNationwide website and phoneline to get a simple bit of information that is generally made near impossible to get...and found several extremely helpful guides and all the information on their site.

  • phillips_taff **** Parker-Phillips (@phillips_taff) reported

    @AskNationwide I'm trying to donate to the RBL. It's cool, I'll try again later in case it is their site.

  • lennyd2013 lennyd (@lennyd2013) reported

    @AskNationwide I lost my card on 14//11/21 I ordered a new card they said it would take three days I have not received it yet please help

  • GillyBean68 Gilly Gray 🐕🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🇨🇭 (@GillyBean68) reported

    @AskNationwide Is there a known problem with your app. It's not loading. Uninstalled, reinstalled and restarted phone but still nothing.

  • AI_Bassist Keesus (@AI_Bassist) reported

    @sophieemilyblog Still bizarre to me that @AskNationwide haven’t raised a complaint for you after you expressed dissatisfaction 3 times. That’s a clear breach of FCA’s treating your customer fairly 🤔