Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 03/19/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Wembley, Worcester Park and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Oscar_Giles Oscar Giles (@Oscar_Giles) reported

    Trying to get @AskNationwide to send my credit card to the right address since October last year. There's a problem in their system where they're not updating my address across different parts of their backend. So i see the correct address, but they post things to the wrong one.

  • DochertySandra Sandra Docherty (@DochertySandra) reported

    @AskNationwide for goodness sake sort out your #app! Constantly failing due to ‘#technical problems’

  • Paul70071817 Paul (@Paul70071817) reported

    @AskNationwide hello , can you help i have a flex account to expire in march , it will auto transfer to a saver 10 , will a d/d also transfer will i get a new card also . When it expires do i get an interest payment . Thanks

  • 0rileylol lol (@0rileylol) reported

    @tamarisk67 @HolyMolythe3rd @AskNationwide Just try not to tell them swearing is committing to an oath and they should **** themselves they don't like that

  • joemccaff2 joseph mccaffery. (@joemccaff2) reported

    @AskNationwide It did it once more again but now seems to be behaving normally again but yeah that was a little strange, I was starting to do it automatically there for a while, lol, so yeah, must've just been bizarrely coincidental, thanks for the help.

  • ba36690104 Alfie Baker (@ba36690104) reported

    @AskNationwide my nationwide app is not working when I tried to login to the account it keeps saying pass number please help

  • jordanap__ Jordan (@jordanap__) reported

    @AskNationwide hey! Hope you can help me. I made a transaction for concert tickets over 180 days ago, I haven’t received the refund after they’ve said I should’ve done. Can I request a chargeback?

  • TimDHWoo Dr Tim Woo (@TimDHWoo) reported

    @AskNationwide I can't use your service line as it always asks for my telephone banking code and I don't have that.

  • marc_tester marc aaron tester (@marc_tester) reported

    @AskNationwide hi is there any way I can get my customer number as got a new phone and restarted the app but asking for customer number

  • Melisa29042318 Melisa (@Melisa29042318) reported

    @AskNationwide My account is compromised they have my phone and banking app. I spoke to your support chat and gave my number and was told someone would call. 4 hours ago!!!