Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/21/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • soozachu Suzie C (@soozachu) reported

    @laurameowy @AskNationwide It's awful. The app is so far behind other banking apps. Other functions like scanning in cheques to pay them in would also be nice!

  • adiuk_28 adrian smart #8⃣7⃣4⃣ (@adiuk_28) reported

    @AskNationwide Not wasting my time with that you should be more worried about losing a customer

  • HeapsLaura laura hä (@HeapsLaura) reported

    @AskNationwide The problem is my card isn’t working online and I’m worried I won’t be able to use it when I travel today - can they help with that?

  • DamonJ2001 DJP (@DamonJ2001) reported

    Tried to deposit @BBCCiN donations into @AskNationwide in Winton Bournemouth today to be told they are not taking donations Not what it says on the CiN website and not great service from who aren’t supporting CiN in 2022 #CiN #ChildrenInNeed2022

  • Kris08860201 Kris (@Kris08860201) reported

    @AskNationwide Nationwide can you reply! Ignoring my request won’t resolve the issue.

  • RoryPeter7 Rory Peter (@RoryPeter7) reported

    @AskNationwide how can you not have phone lines open 24/7 in the 21st century. Not particularly helpful if someone has a problem.

  • mattbob84 ⚫️⚪⚪Just Matt. (@mattbob84) reported

    @AskNationwide my wife and I both bank with you and having issues buying on @vintedUK using 3 different cards. Do you have a block on the app??

  • adiuk_28 adrian smart #8⃣7⃣4⃣ (@adiuk_28) reported

    @AskNationwide Having serious issue can they or sorted not happy

  • _James_Jones_ James Jones (@_James_Jones_) reported

    Like we need any reasons or excuses these days to want to leave broken Britain, but @HMRCcustomers are legitimately a disgrace. Tax system broken and support lying @AskNationwide caused an almighty mess on my leaving. I don’t normally have regrets but my god I do here.

  • gingerwarrior14 gingerwarrior (@gingerwarrior14) reported

    @AskNationwide Flex direct Nationwide customer. Planning on opening 2 more accounts - 1 @ Nationwide and 1 @ Tesco bank (with better interest) I need to get my passport certified. Went into Nationwide today with a request to certify passport. Request refused! Why?