Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/04/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Xyz2491 I Dont Suffer Fools official 🇬🇧 🇬🇧 🇬🇧 🇬🇧 (@Xyz2491) reported

    @AskNationwide TO ALL THOSE WITH MONEY PROBLEMS AT NATIONWIDE, THIS IS MY ADVICE. GET PAID IN CASH AND MOVE YOUR ACCOUNT AND 15.00 TO ANOTHER BANK. THESE THINGS HAPPEN

  • ellie_spooner Ellie (@ellie_spooner) reported

    @AskNationwide where’s my money? You say it’s working normally but I haven’t received a payment that was sent last night

  • jaystocky Jamie (@jaystocky) reported

    @fergzlfc @admiralross2400 @AskNationwide Monzo are far better, i tried both and monzo takes the cake. The app is MUCH nicer, better support, easier to set up and the overall bank is much nicer.

  • taker1874 Andy_Pollard (@taker1874) reported

    @AskNationwide any idea how long it will take to get a payment to my account??? Absolutely shocking service

  • Whitsundays93 DaveW (@Whitsundays93) reported

    @AskNationwide Will you be offering Compensation ?? As this is the 2nd Major Glitch in less than a Fortnight 🤔🤔

  • MrsLRoches 💜Leisy💜 (@MrsLRoches) reported

    @AskNationwide Why did you take so long to admit this was an issue? Infact, you accused customers of lying about it. And twice within space of a week?! Joke of a bank service.

  • billyfish_66 Billy Fish (@billyfish_66) reported

    @pollymacnicol @AskNationwide I had a problem with my TSB account for a few days too ... had set up a Standing Order from current account to account that pay bills from that didn't transfer for 2 days - then Pension credited a day early. Some weird ****. Hope everything OK and all best for tonight & 2022 x

  • peter_mcclurg Peter mcclurg (@peter_mcclurg) reported

    @AskNationwide Something badly wrong at nationwide when the same problem happens at critical times of year. Four times in a month is four times too often. Still no word on what the actual problem is?

  • ChrisWorrall20 Chris Worrall (@ChrisWorrall20) reported

    @AskNationwide I glad it’s resolved but you were way to slow to admit this problem and make customers aware when it occurred and this is happening way to often something has to be done to stop this!

  • LacieWatkins2 Lacie Watkins (@LacieWatkins2) reported

    @AskNationwide Twice in less than 2 weeks is unacceptable, as is your deplorable customer service.