Is Nationwide down in Staines, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at Nationwide
Nationwide is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (28%)
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Website (27%)
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Transactions (7%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Worcester Park, London, Hounslow, Walton-on-Thames and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Login | |
| London |
Website | |
| Walton-on-Thames |
Login | |
| Slough |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jenna
(@Jenna04270508) reported
@AskNationwide Well this has deleted all my details and is saying I do not have a customer number so now it’s worse that it was earlier as now all my information has gone, this is yet more awful advice from you and can’t get through to anyone on the phone and online they won’t speak to me
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Trudi Scantlebury
(@TrudiTrudis) reported
@AskNationwide She has rang the branch & tried to correct there, no joy. Told to go to HO, rang 4 times now & can’t get through. Meanwhile all her statements are going elsewhere. This is unacceptable, fraud issues etc!
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Ruairi
(@kstand01) reported
@AskNationwide @EnglandFootball **** off and stick to mortgages.
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xXmegga stream Xx
(@Chrisupton9595) reported
@AskNationwide @ashlilou88 I can confirm there's a banking issue @AskNationwide it's not the customers workplace here , has I am also facing same issue and also issues with Lloyds Bank for other customers with same issue myself and this woman is facing.
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xXmegga stream Xx
(@Chrisupton9595) reported
@ashlilou88 @AskNationwide Same here nightmare and now they don't respond either , customer service at its best and that's not likely why they said no issues has they don't have a clue what there doing.
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Michael
(@Michael57055027) reported
@AskNationwide @TerryStock8 Everyone was perfectly fine until a tiny 1% of the population started to get a chip on their shoulders. As to answer you point, you’re just aggravating the situation by getting involved in personal issues that got nothing to do with banking thus 100% dividing your customers.🙄
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Ashleigh Cassell
(@ashlilou88) reported
@AskNationwide are you having problems clearing payments ?
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Barry Butler
(@barryjbutler) reported
@AskNationwide Hi. I’m a Nationwide member. Bearing in mind the plans very recently unveiled by Boris Johnson to facilitate house purchase by Housing Assn tenants, what would be the likely stance of the Society to granting a mortgage to a potential customer with solely benefits as income?
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B1ndy
(@nb1ndy) reported
@AskNationwide for the avoidance of doubt do you support a trans women (male by birth) playing in a female football team ? ..
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xXmegga stream Xx
(@Chrisupton9595) reported
@AskNationwide @ashlilou88 I'm also facing same Issue payments usually cleared by 00:15 guaranteed but today I've nothing that's due to go into bank.