Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/14/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • natalie_robe Natalie Robertson (@natalie_robe) reported

    @AskNationwide @shrillybargs As a long-standing member this is deeply concerning. Please consider the original material and confirm if you actually support this behaviour?

  • danmuygallo The Moray Filth (I/Me) (@danmuygallo) reported

    @AskNationwide @shrillybargs I've got a joint account and a mortgage with you, mouthing nonsense platitudes in the hope they are divorced from real world effects has led to the degradation of our society. I'm going to close down my nationwide account, just like I closed my Halifax account this year. Bye.

  • IzzyAndrews2 IzzyAndrews (@IzzyAndrews2) reported

    @AskNationwide @asknationwide Thanks for the prompt response. Another question for you… my switch obviously completed yesterday - I had a DD due out today and it hasn’t gone, I’m not concerned that I’m going to lose my services linked to that DD - can you help?? Thanks

  • milllavvies Sister Alba 💜🤍💚💜 (@milllavvies) reported

    @Photo51Genomics @AskNationwide @shrillybargs I bank with them too, as do 4 members of my family. We will all be leaving asap because of this public display of support for paedophiles

  • Pricey75777292 Pricey (@Pricey75777292) reported

    @AskNationwide @shrillybargs Is this in support of **********?

  • K_R_Green K. R. Green (she/her) 🇪🇺 (@K_R_Green) reported

    Love the completely useless @AskNationwide text saying I need to add money to my account within two hours, and I can't access my account without my card reader which is at home, with my computer that I use for internet banking. I'll get home from work in just over 9 hours.

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @Kris08860201 @AskNationwide Worse than useless some are incompetent and deliberately providing bad service which they think is funny! If the CEO and HR Director aren’t interested this tells a story as well.

  • EvMaSt Evelyn Stewart (@EvMaSt) reported

    @AskNationwide do you know you can not change the description on payments once set up. This causes lots of problems any change of fixing it?

  • patwh Patricia Whatley 🕷 (@patwh) reported

    @AskNationwide That is no good. It is a virtual assistant and cannot help. How can I speak to someone or contact you securely?

  • ArtemisiaGentle ArtemisiaGentle 🦕♀️ (@ArtemisiaGentle) reported

    @AskNationwide @shrillybargs Amy, you clearly haven't grasped what this thread is about. Please delete your tweets. I am a customer of @AskNationwide and will make a formal complaint unless you delete.