Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/11/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DawnGillDesigns Dawn (@DawnGillDesigns) reported

    @caitlinmoran I've got an account with @AskNationwide, which i think is less unethical than most. Super service so far (have had an account for a few years) and very easy website. In credit interest, no pushing of loans / cards / products Plus I think they offer a switching fee at the moment

  • SharkyShire Sharky (@SharkyShire) reported

    @AskNationwide Online Mortage tracker tried to reset password and it doesn’t sent you a link. Confirmed email over phone twice. Poor service

  • eStyx Ian Stickley (@eStyx) reported

    @AskNationwide finally re-enroll at much inconvenience and it tells me a new device enrolled despite this being the same device I've used for years. What's wrong with 2 factor authentication or prompting for pin for security instead of this horrible, worrying method. Bad service.

  • JulesToogood Jules Toogood (@JulesToogood) reported

    @AskNationwide 3 times I’ve been down to put cash in, only to find the branch closed, despite what it said online. Today it says online that you’re closed, yet you are telling me that the branch is open. Can you see why I don’t want to have to deal with this for such a simple exercise?

  • TheAA_UK The AA (@TheAA_UK) reported

    @KAF_IndyBramble @AskNationwide 2/2 In breakdowns involving lone women where there is any concern raised by the customer they receive the highest level of care and priority.

  • desertedbeach deserted beach 💙 (@desertedbeach) reported

    @TheAA_UK @_HelenMott_ Hi @AskNationwide - you have changed the breakdown cover with Flexplus to the AA. Perhaps have a rethink based on the fact they don't prioritise the safety of lone women who have broken down at night.

  • julesd0607 jc_violet_pearl_emeralda_0607 (@julesd0607) reported

    @AskNationwide Harriet, have the females been made aware that the policy is different to the previous service provider, specifically for them?

  • JulesToogood Jules Toogood (@JulesToogood) reported

    @AskNationwide I can’t live with this kind of grey area where my money is concerned. I realise there’s a pandemic, but that doesn’t account for incorrect info, it’s a poor service. You never lent me money when I needed it, now I have money you are a complete pain to deal with!

  • VikkiLax1 Vikki Lax (@VikkiLax1) reported

    @ClaireUKF @AskNationwide @TheAA_UK I'm also a customer and am very concerned that this change of provider puts women at risk. We do pay for this service do expect our safety to be prioritised. is a rethink needed?

  • Sam__C84 Samantha Cooper (@Sam__C84) reported

    @AskNationwide All they do is repeat their SLAs and fail to do anything to speed up the process. It’s so disappointing given I have nowhere to live, the sale is about to fall through and I’ve been a loyal customer for over 20 years