Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/01/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnyfinn7783 Morgano (@jonnyfinn7783) reported

    @AskNationwide Shocking service. Glad im in the process of changing to Barclays. Absolute shambles of an organisation

  • jameseonline 🤔J🤷 (@jameseonline) reported

    @AskNationwide Nothing is working normally, balances not right, money isnt going in or out, today is supposed to be when banking is back to normal, I want to transfer to my new regular saver too, cant do that if money isnt showing up in my account, my money gets paid into NW, you main account

  • claire98032242 claire (@claire98032242) reported

    @AskNationwide come on! It’s about time you got on top of this. Your tweets provide no explanation as to why we are repeatedly experiencing delays. Give your customers the information they deserve. 30+ years as a customer and I am ready to walk.

  • PaulShe18936171 Paul Sheppard (@PaulShe18936171) reported

    @AskNationwide Getting a joke now how many times can you do this i think this is ok 15 year iv bin a customer no more im changing bank nationwide no other bank i know does this to there customers

  • HerbieHedgie 🦔Herbie The Hedgie (@HerbieHedgie) reported

    @AskNationwide @ChrisWorrall20 Sorry they are not working hard enough and I would expect after such a long time frame that nationwide would have found a solution to ensure their customers aren't struggling. I have had to go without lunch today and it is now looking like no dinner either.

  • thetarpster Paul (@thetarpster) reported

    @AskNationwide I have tried to sen a payment from my NW current account to another. It has left my NW but not been received. Is this latest issue now more than incoming payments only?

  • ellisw90 Ellis (@ellisw90) reported

    @AskNationwide This is a bit irritating…more often than not I log in to an error now.

  • FakeHinkelstein WRC freak (@FakeHinkelstein) reported

    @AskNationwide my outbound bank transfer has not reached another account is your issue now with both incoming and outgoing transactions?

  • Arcee_TillAllr1 Arcee 🇩🇪🇮🇹🇺🇸🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Arcee_TillAllr1) reported

    @AskNationwide what keeps causing these issues? 3rd time now in two weeks.

  • HerbieHedgie 🦔Herbie The Hedgie (@HerbieHedgie) reported

    @AskNationwide You need to remove this pinned tweet. You are not helping or supporting and your copy/paste messages are insulting. You cannot keep saying ASAP when it has been 8 hours without access to my money.