Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 03/21/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (30%)

    Login (30%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Wembley, Worcester Park and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ImShakeyJake Jake (@ImShakeyJake) reported

    @AskNationwide you guys are useless. I told you yesterday morning that your system was broken yet this was dismissed. Then this morning suprise suprise, it's broken. Well done.

  • ImShakeyJake Jake (@ImShakeyJake) reported

    @AskNationwide Hi Jamie, because I know you didn't look, this is a huge error and I've made tech know myself. Very shoddy reaction as not only a member personally but also via a brokers I'd expect a better response. I won't bother next time and you lot can work it out at 9am on a Monday instead

  • rainbowhawk Tim Thomas (@rainbowhawk) reported

    @AskNationwide payments issues again? Salary not showing, employer assures payment was sent on time

  • SophySonic Sophy (@SophySonic) reported

    Hi @AskNationwide do you know when your DIP online services will be back up and running? I really need to get it sorted today and was told on the phone that they’re unable to access it either. Thank you

  • CaraWilliams09 Cara Willams (@CaraWilliams09) reported

    @AskNationwide is it just end of the month late tonight or is there an issue?

  • sabrakhan Sabra Khan (@sabrakhan) reported

    Hello @AskNationwide have been customer for 30 years. First time I've called your breakdown service & been told you've only got my partner's name on policy (why? It's a joint account). I can't seem to find any number to call you on specifically about this. I have had to abandon

  • Paul96626327 Paul (@Paul96626327) reported

    @CaraWilliams09 @AskNationwide Bunch of liars they always have problems but never admit to it

  • steve3963 steve sommers (@steve3963) reported

    @AskNationwide My goodness, that’s fast service. I woke up really early this morning and thought I’d just send a message ahead of time. Didn’t expect to get a reply this early, excellent service from my bank. Needless to say I would prefer a widget. But thanks.

  • kaycee109 Kathryn Coffey (@kaycee109) reported

    @AskNationwide It would be helpful if you didn’t leave people on hold with no idea how long they may have to wait. Gave up after 20 minutes…not really acceptable customer service.

  • ImShakeyJake Jake (@ImShakeyJake) reported

    @AskNationwide Just to add I have logged into 3 colleagues accounts and all have this error. I suggest you flag this up. It wasn't like this at 8pm last night but now it is. You're welcome