Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/02/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeBookham Mike (@MikeBookham) reported

    @AskNationwide What's the problem with your one-time code SMS system, it took 10 mins for a code to be sent to login and even then failed to work? How about developing a resilient IT system, it's not if it's particularly difficult these days especially with your resources.

  • SeantheLloyd Sean Lloyd (@SeantheLloyd) reported

    @SportingNest @AskNationwide Well said. I'll happily mention Nationwide did provide strong compensation for a rather important payment delay. I very much hope this will be the last error of this kind. #notconvinced

  • philipamour Phil Amour (@philipamour) reported

    @AskNationwide hi there, how can I email you guys regarding a system error which happened during an AIP application?

  • withnailian Withnail (@withnailian) reported

    @AskNationwide @paulomcfc If you're "aware an an issue", why not actually TWEET it and save everybody's time. Also update the service-status page on your website, which is blithely claiming everything is tickedy-boo. Your desperate image management is actually undermining your credibility big time.

  • lauren_s268 Lauren Smith (@lauren_s268) reported

    @AskNationwide attempting to switch a current account to yourselves and I’ve got the to final page and the ‘finish’ button just won’t action anything? It’s taken me all evening to get to this point as your website kept crashing?

  • mazleeds Maz Ferguson 🏃🏼‍♀️🎽 (@mazleeds) reported

    @AskNationwide problems with the app???

  • ADRIAN982 ADRIAN CLARK (@ADRIAN982) reported

    @AskNationwide Website on a PC

  • ADRIAN982 ADRIAN CLARK (@ADRIAN982) reported

    @AskNationwide I can't see my recent transactions or transfer money, on online banking. Is there a problem?

  • paulomcfc Paul Bottomley (@paulomcfc) reported

    @asknationwide had a payment declined for no reason today, tried calling wait time over 20 mins, tried talking to arti your so called virtual assistant I typed why has my payment been declined? His reply ' I don't understand the question' 🙄 getting too frequent now these issues

  • Bigmac_Stark Bigmac Stark (@Bigmac_Stark) reported

    @AskNationwide oh ffs there's two of those awful adverts? Whose idea were they? They are beyond terrible.