Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (44%)
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Website (29%)
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Transactions (11%)
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Login (11%)
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Transfer (4%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: London and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login | |
| Kingston upon Thames |
Website | |
| London |
Website | |
| London |
Website |
Community Discussion
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Helena Foreman
(@Helena68uk) reported
@AskNationwide Exactly what I said happened!!! So to bank £30 worth of one demonination coins takes 5 trips to go into one account - when Covid is rife? Ridiculous. He had my card, why not at least take £5 more for my account? I have health issues so we take precautions.
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Anthony
(@tankhead666) reported
@AskNationwide Thanks. I am trying to find another branch on my way home. But you can help others by giving Aldgate’s manager a rocket and getting help to those poor souls still queuing.
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TelMickle
(@boy_sitness) reported
@AskNationwide I cant get an answer, can i walk into a branch and ask someone to help?
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Bryony Roberts 💙
(@brypie78) reported
@AskNationwide Are there plans to get rid of the card reader? Particularly for paying people who I've previously paid. I already have it set up for biometric log in on the app - it's a bit 2010 to then have to use a card reader too. Please say that's being updated! Thanks.
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Cath 🇪🇺🚫HS2 #StoptheStink
(@wellycath) reported
@AskNationwide That's the problem though, you can't speak to anyone on the 03457 number you've suggested without putting account numbers in etc :-( Please could I DM you regarding the information that I need?
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Sophie Michell
(@SophieMHistory) reported
@AskNationwide Hey. Since when has your policy been to block cards with suspicious online activity without informing the cardholder?
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Blaine Tudor
(@BlaineTudor) reported
@AskNationwide I used your online chat service 7 days ago. They said someone would be in touch with me. No one has contacted me. I don't know if I'm being switched on the 20 November or not, or where my direct debits will be paid from, or were my incoming money will be!
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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India Grace Designs
(@IndiaGraceDsgns) reported
@AskNationwide That's no good to me now. I am doing my accounts now. I need to be able to see that info NOW. What possible use is restricting access to the last financial year in the overview? Could it possibly be more unhelpful. Which unthinking bigwig decided that it would be OK?
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Alex Coker
(@AlexCok36772033) reported
@AskNationwide please advise why my account has disappeared from the app these last few weeks. Is this a common issue / how to fix please ?