Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 03/05/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Wembley, Worcester Park, London, Hounslow, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Abla_Kan @abla (@Abla_Kan) reported

    @AskNationwide There was a tech issue. Now I think that's solved but I need to input my card number which I don't have.

  • SpringerRum RumSpringer (@SpringerRum) reported

    @Daily_Express @AskNationwide Great service. Terrible systems. Like rubber band systems.

  • jessiemcdonnell Jessica McDonnell (@jessiemcdonnell) reported

    @AskNationwide Is there another option for a savings account that I can have instant access to and put more than £100 a month?

  • JulieAl61848465 Julie A (@JulieAl61848465) reported

    Worst ever customer service from @AskNationwide. Have power of Attorney and spent hour and a half on the phone trying to organise Web banking for my disabled dad and no further forward. Shambolic.

  • JulieAl61848465 Julie A (@JulieAl61848465) reported

    @AskNationwide Have already complained. That doesn't help with the issue that @AskNationwide seems incapable of connecting my Dad’s account to mine so that I am able to manage his account online.

  • klyg7 klyg (@klyg7) reported

    @braylcfc @AskNationwide Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • braylcfc Jordan Bray (@braylcfc) reported

    @AskNationwide hi I need help regarding my account my phones isn’t working so can’t send calls

  • Jordan1Glover Jordan glover (@Jordan1Glover) reported

    @AskNationwide how come the online banking app is down ?

  • Ed_ABerry Ed Berry (@Ed_ABerry) reported

    @AskNationwide Is a customer's telephone banking passnumber the same as their digital passnumber? I just to speak to someone on phone about my pin being locked but the automated system says my details don't match. I don't use phone banking so how can I get thru & talk 2 someone!

  • AndreaAnn_M Andrea Mattis (@AndreaAnn_M) reported

    @AskNationwide Can someone at NE give me a call to sort what is something super simple please? I cannot sit and wait for another 13 mins or more- it’s frustrating and tbh the customer telephone service has not been great at all