Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (32%)
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Website (28%)
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Login (21%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Slough and London.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Cèitean
(@LtdGm) reported
@AskNationwide looks like payments/credits are delayed again. This means millions of potential Hogmanay & New Years plans disrupted again, like pre-Xmas. Please expedite your efforts to fix the issue. Thank you. #NewYearsNightmare #NewYear2022
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simon j gaskin
(@gaskin_simon) reported
@Paul96626327 @AskNationwide Instead of giving us an automated answer how about getting our money to us. Obviously an IT problem AGAIN, think u need new IT engineers that can keep your systems running & keep all yr customers happy.
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Sam
(@SamTorto89) reported
@AskNationwide do you know when the issue will be resolved? I keep reading ‘shortly’ but have yet to receive my payments and it’s now gone 6am. Thanks
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Simon Rothwell
(@Simonr9443) reported
@AskNationwide I’m waiting for my wages to come in but get the delayed message? What is the timeframe of fixing the issue? I have bills due today!
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Kyle
(@Shitthismansays) reported
So whilst @AskNationwide ‘s customer service do not actually care. I hope they will remember the businesses they are affecting! Restaurants , bars, hairdressers , people paying bills , people who have been waiting to buy food. Not even an explanation or reassurance.
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emma nicholas
(@emmanicholas77) reported
@AskNationwide again not on this will be making a complaint this is ridiculous with so many people living in poverty and pay to pay being a struggle and your just making it worse disgusting service
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BeautyQueen
(@Unicornresinart) reported
@AskNationwide this happened just before Christmas as well , your the worse bank , and nationwide don’t really give a ****.
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kelly carter
(@HannahBannana1) reported
@AskNationwide Hi is your payment system down i can’t see my wages payment into my account?
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juju
(@Kirsty43037464) reported
@AskNationwide when is this being resolved you must have a time frame by now after a 6 hour delay this is disgraceful I have inlaws who are disabled and its their only money they have sitting stressed and worried because you cannot fix a fault you have caused 2 weeks in a row!!!
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Stuart Roberts
(@stuartrmt) reported
@AskNationwide no access to my wages this morning on New Year’s Eve what a start this is on my way to work very poor considering employers sent money days ago