Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/14/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • marisa8184 Marisa Whitfield (@marisa8184) reported

    @AskNationwide No! This IS the 2nd card. Not moved for 30 years. First card arrived after 1 month but by then had been cancelled. Been a customer for over 25 years. Have all my money ******* in Nwide. The card company are obviously lying to you on ETA. V unhappy. This delay may cost me.

  • SwirlySamKimble Sam Kimble (@SwirlySamKimble) reported

    @AskNationwide The issue is less to do with not being called back and more to do with no evidence showing in either account of a £200 transfer. The sending account balance is short the £200.

  • Lebb Lebb (@Lebb) reported

    @AskNationwide Sure! The app asked me to put further details in and then it said they didn’t match. When I phoned they thought it was because there was an issue with how my postcode had been recorded and were going to contact the change of address team to make it the correct format.

  • ahmedwa43084134 ahmed (@ahmedwa43084134) reported

    @Rentstart @AskNationwide Need help...without work and sick 00201208536431

  • TinkerbelLaFrou Nobody important (@TinkerbelLaFrou) reported

    @AskNationwide can you please give me the correct details for unblocking my card which you blocked without warning? There is no help available on your website and no-one is answering the phone number on the back of the card

  • CadburyAdamsEsq Scarborough Banana (@CadburyAdamsEsq) reported

    @AskNationwide I'm a Nationwide customer (personal acc) living abroad and would like to set up a business account. Is this possible?

  • EvafrancoEva Eva Marie Franco (@EvafrancoEva) reported

    @AskNationwide banking app down again.!! 😡

  • neilbcg Neil Gibson (@neilbcg) reported

    @AskNationwide hi, credit card being declined for online purchase but not saying why, can you confirm no security issues at your end please?

  • manda54344337 manda (@manda54344337) reported

    @AskNationwide can’t get into the banking app it’s down

  • johnhodrien John Hodrien (@johnhodrien) reported

    @Smylers2 @JohnLewisRetail @AskNationwide This is why I turned off "Prefer Plain Text" in Alpine to just use the HTML version and convert it internally, as I got tired of broken alternative versions.