Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/06/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HexxMage Hexx 🧙‍♂️ (@HexxMage) reported

    @AskNationwide just abit of advice i wouldn't keep copy and pasting the same response to people as u are going to make people more angry, also please don't keep sayin direct debits are working as if money hasn't come in people can't pay them. Just constructive advice.

  • HelenaFleur Helena Fleur Rea (@HelenaFleur) reported

    @AskNationwide any idea what time issue will be resolved this morning?

  • GaynorSampson Gaynor Sampson (@GaynorSampson) reported

    @AskNationwide I’ve transferred money to my Nationwide account this morning to meet outgoing payments. Can you please confirm I won’t get any charges/bounced payments as a result of yet another issue with your system?

  • Catheri21133125 Catherine bridge (@Catheri21133125) reported

    @AskNationwide Nationwide, It’s payday… guess what you have a payment issue yet again. Beyond a joke now how many times this happens. Time for a new bank I think

  • mrwe88y Mark (@mrwe88y) reported

    @AskNationwide due to your payment issues, I can't get my standing order into my account to pay my mortgage payment and keep getting text messages from yourselves stating not enough money in the account, we won't be charged and get an issue on our credit report I hope?

  • dog_gem 🏳️‍🌈Adrian and Retired GD Gem #WearAMask🏳️‍🌈 (@dog_gem) reported

    Ah good old @AskNationwide Payments into and out of accounts delayed yet again. One day you will be able to provide a service your customers can rely on.

  • redordead3010 James (@redordead3010) reported

    @AskNationwide Why does your system always go down on payday , asking for a friend?

  • Ricks99Ricks ActuallyRicks (@Ricks99Ricks) reported

    @AskNationwide Why are you having issues on the last day of the month... Time to move on.

  • JakeAbercrombi5 Jake Abercrombie (@JakeAbercrombi5) reported

    @AskNationwide any updates on when the payment issue is gonna be sorted? I can see the message in my account and my salary has not cleared as of yet because of it

  • Myke20987 Myke (@Myke20987) reported

    @AskNationwide Thanks but the concern is, it keeps happening when it really shouldn't, once, sure, things break down but 3 times in 3 months and during people's payday, very suspicious indeed.