Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 03/26/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (28%)

    Login (28%)

  3. Website (24%)

    Website (24%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Hounslow, Hayes, Wembley, Worcester Park and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomHounslow Login
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomWorcester Park Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • _davidhansard David Hansard (@_davidhansard) reported

    Logged into @Nationwide and saw message saying NFI Online and MTE will be unavailable from 2pm today, due to maintenance. Which would be great... if I knew what those things are. Can't imagine many do know. IT team with poor customer relations skills, perhaps? @AskNationwide

  • kettiojeraaa k ❦ (@kettiojeraaa) reported

    @AskNationwide its not working im just gonna call tomorrow

  • brinybennett brinybennett (@brinybennett) reported

    @AskNationwide so on the website it says Mortgage Department closes at 1600, however it appears that today it closes at 1400. Lucky my mind reading skills are up to scratch. #youhadonejob

  • _davidhansard David Hansard (@_davidhansard) reported

    Logged into @Nationwide and saw message saying NFI Online and MTE will be unavailable from 2pm today, due to maintenance. Which would be great... if I knew what those things are. Can't imagine many do know. IT team with poor customer relations skills, perhaps? @AskNationwide

  • colemere1 Tim Colemere (@colemere1) reported

    @AskNationwide anyone available to give me some help with a transaction. No response on the online chat???

  • tamzin_spencer Tamzin Spencer (@tamzin_spencer) reported

    @AskNationwide has anyone reported any app issues to you? I'm a nationwide customer whose got the app and uses Internet banking. Lately every time I make a transfer it keeps saying restarting app. I've checked to see if an update is needed. Its fully updated and I've... 1/2

  • monsterofcoffee Coffee Monster ☕ (@monsterofcoffee) reported

    @FlorenceHRS @HalifaxBank @AskNationwide did this to us. Huge window decal AT THE HEART OF "my town". GUARANTEED TO BE HERE FOR 2 YEARS. Closed 13 months later. I opened an account on this basis, which we now can't service in a branch. It was just a grift for new accounts, it worked but I now hate them.

  • Sam_an_far Sammm (@Sam_an_far) reported

    Well that's £110 gone down the drain. @PayPal can't do anything, neither can @AskNationwide as it falls just outside of the 540 days. Thanks M&B promotions 🤬

  • dfoxcarpentry DFX (@dfoxcarpentry) reported

    @AskNationwide Thanks for that, I'll give you a call tomorrow. The Visa page says 120 days but as it was booked so far in advance, and rescheduled, hopefully you will be able to help

  • dfoxcarpentry DFX (@dfoxcarpentry) reported

    @JohnnyVegasReal @AskNationwide is this something you can help me with? PayPal refusing refund as its been over 180 days since purchase. The seller is uncontactable to discuss. Where do I stand with this as I've paid for 'goods' we haven't received.