Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/05/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Login (29%)

    Login (29%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TallguyUK09 Paul Marsden (@TallguyUK09) reported

    @AskNationwide Having trouble setting up a new payee. I'm using the card reader and as soon as I confirm the code I get a technical error on the app and website. What's going on?

  • KerryKinsey Kerry (@KerryKinsey) reported

    @LloydsBank what shocking online customer service. What is going on? Update your IT system and help your employees. Personal account for 40 years…. Think it’s going to be @AskNationwide moving forward.

  • BalancedEmma Emma Edwards (@BalancedEmma) reported

    Hey @AskNationwide what are your stated service standards (days) to resolve a complaint?

  • Thompz89 Thompz (@Thompz89) reported

    @AskNationwide just used a cashpoint, no money came out but withdrawal showing on App. Can you help?

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @AskNationwide **** off I hate you people

  • wallacewill17 WilliamwallaceX25 (@wallacewill17) reported

    @AskNationwide leave nationwide, they will chuck you to the curb at the first chance the get, I was a customer for 20 years, during the pandemic, they told us not to worry, then in Dec 21, they told us we had to sell our house.... do not trust nationwide... #asknationwide

  • michell47502595 michelle cheney (@michell47502595) reported

    @AskNationwide is there a problem again with payments? I’ve made a transfer and it’s not arrived in receipients bank or showing on mine but it’s left

  • JehanzebNavid Jehanzeb Navid (@JehanzebNavid) reported

    Hi team, why isn't the passcode no longer works on online accounts? The card reader generates 7 digits whilst the online account asks for a 8 digit. Please help @AskNationwide

  • 18ThatJonesy Jonesy (@18ThatJonesy) reported

    @AskNationwide I moved my bank account to you guys a month ago. One of my direct debits has been missed despite being assured it had been moved across. What do I need to do to fix this and make sure I'm covered for any penalties I will face?

  • SixfieldsToffee Stephen Goddard 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SixfieldsToffee) reported

    @AskNationwide Phoned up twice for help, been refused both times. Ignore the letters now.