Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 03/23/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (30%)

    Login (30%)

  3. Website (23%)

    Website (23%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Wembley, Worcester Park and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomHayes Transactions
United KingdomLondon Login
United KingdomWembley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • doubledutch13 John van Dieken (@doubledutch13) reported

    @AskNationwide is it possible for the branch to issue a cheque against my flex account?

  • frankiesmith74 Frankie Smith (@frankiesmith74) reported

    @AskNationwide Well that was very quick. The chat function told me to contest during working hours Monday to Friday!

  • 19JRF88 Nahtanoj (@19JRF88) reported

    @AskNationwide @AskNationwide It's been 34 days since the @bankofengland raised interest rates & there's still no announcement as to when you might be raising interest on your savings accounts. Why is this taking so long? You've had no issues with announcing what it means for raising mortgages!

  • sweeeticheekye Deborah Peters (@sweeeticheekye) reported

    @AskNationwide Hi my friend has transferred money to me but I haven't received it there was issues last night an it was ok this morning are there issues again?

  • ChrisDala5 Chris Dala (@ChrisDala5) reported

    @AskNationwide "make a budget" is not help. It's just saying only spend what you have. Which is basic logic. I'm So tired of banks and building societies telling us how to spend or how to save. Stick to keeping what little money we have, safe. Keep your "cook bulk meals" suggestions to yaself

  • adam_chilli AdamGreen (@adam_chilli) reported

    @AskNationwide Hi, I’m trying to set up online banking but not getting any joy receiving a text code. Can you help at all? It’s definitely my number…

  • muzzymule Rhys (@muzzymule) reported

    @AskNationwide I did make a complaint….it got me nowhere. Absolute joke of a service.

  • Nellyjuke Nellyjuke (@Nellyjuke) reported

    @AskNationwide I’m unable to access the app using Face ID. Got latest version of app.

  • William87102886 William welsh (@William87102886) reported

    @AskNationwide I am trying to transfer money between my Nationwide accounts and it won't let me. Normally you give notice of these maintenance problems. What's happening?

  • KerryFi72237054 Kerry Fisher 💙🐿 (@KerryFi72237054) reported

    @AskNationwide I opened a savings account online last week and got an email reminding me to deposit money. But I can't as I have no account details or log in details. Will these be posted to me?