Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/05/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Tashaa_J_ Tasha_NHS (@Tashaa_J_) reported

    @AskNationwide hi. The online app keeps saying "we can't load your pending transactions" is their any issue with the app please.

  • DJP599 DJP (@DJP599) reported

    @AskNationwide why is it that when the base interest rate increases your mortgage interest rates increase immediately, but you need time to consider savings interest increases? 🤔Quote your web site “We're working through what the base rate change means for our savings members.”

  • Classifeeds Classifeeds (@Classifeeds) reported

    @AskNationwide @Georginapalette We're sorry, we're currently experiencing a technical problem. That's what I'm getting. Showing no transactions either. Sorry to hijack

  • annholman Ann Holman (@annholman) reported

    @AskNationwide is there a problem with your app? I can't seem to be able to use chat!

  • PipelineLimited Darren Pipe (@PipelineLimited) reported

    @AskNationwide @dvredxvil Hi @AskNationwide, I'd suggest that apparently not, as I'm also having these issues & had a card purchase rejected/declined in a shop for reasons that are unclear (despite being able to withdraw cash from an ATM opposite minutes later!). Electronic payment/data transfer issue?

  • nattinat Natalie Burrell (@nattinat) reported

    @FirstChoiceUK is there a problem with @AskNationwide debit cards? I want to change my holiday and it won’t accept my DC or CC as payment !! I have tried using phone, iPad and laptop (2 different ones). It’s very frustrating

  • ignorance_dj gareth pollard (@ignorance_dj) reported

    @KeighleyWest @AskNationwide Is it normally this bad? I have just switched to Nationwide and I can’t access my accounts on the app. Very frustrating to say the least!

  • EricaSnowden4 Erica (@EricaSnowden4) reported

    @AskNationwide @Georginapalette I'm having the exact same issue

  • plodge5 plodge (@plodge5) reported

    @AskNationwide appalling service, moved from one department to another, no help from anyone. Been going on for weeks, I am not mobile dont do online banking and finding it very stressful I am 91 years old and feeling fobbed off.

  • Georginapalette Georgina (@Georginapalette) reported

    @AskNationwide It’s working again but kept showing me my accounts as blank with nothing in them and when trying to transfer wouldn’t load