Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/02/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • el70813 El (@el70813) reported

    @AskNationwide app and internet banking not working to transfer money. Also can’t log into app using Face ID, only with my code. Need to transfer money urgently to avoid fees but your access won’t let me

  • tanyamaymurph tanya murphy (@tanyamaymurph) reported

    @AskNationwide @g2dod I'm having the exact same problem, both with the app and the desktop site!

  • deccers Deccers (@deccers) reported

    @SusanaPP2 @AskNationwide Not had a problem with mine

  • JoeBean44477723 Joe Bean (@JoeBean44477723) reported

    @AskNationwide what's going on with the android app? Can't make a payment to my daughter for her dinner money and it keeps timing out. Status says working normally but it's not AND it's slow to log in. Lots of people are having this issue so don't say it's working

  • peterwz750 Peter West (@peterwz750) reported

    @AskNationwide same problem both in App and on-line

  • partofthepublic POTP (@partofthepublic) reported

    @AskNationwide @g2dod Unaware?? Are you blind. Read the complaints about your systems not working. I know ignorance is bliss n all, but that doesn’t really apply to you here!

  • g2dod George Thomson (@g2dod) reported from Barrhead, Scotland

    @AskNationwide Request timed out, if you look at your feed there is other people having the same issue!

  • Samanfaa_xo Samantha Ives (@Samanfaa_xo) reported

    @AskNationwide trying to transfer money between my accounts and it’s not working. I’m so fed up with this.

  • Skiphogan Skip Hogan (@Skiphogan) reported

    @AskNationwide I am having issues transferring money from my account to another Nationwide account on the app. Is this a reported issue?

  • AFKay12 AFKay (@AFKay12) reported

    @AskNationwide Mobile banking app still not working, system keeps timing out when trying to transfer money between accounts or to other people. Please do not respond with 'we've not been made aware', you have repeatedly been made aware. This needs to be sorted out.