Is Nationwide down in Staines, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Nationwide
Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (28%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Slough and London.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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moloughlin
(@moloughlin75) reported
@AskNationwide is there a payment issue this evening?
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Shani
(@Shani_intheUK) reported
A warning...do NOT ever switch to Nationwide. They are a bunch of incompetent people with systems in place that are beyond archaic. Customer service is non existent. @AskNationwide @NationwidePress
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Kirsty Rolfe
(@avoiding_bears) reported
@AskNationwide they said they couldn't see anything and told me to call the Fraud Team, and then gave me the number for lost and stolen cards, and I can't access the 'any other problems' menu because it needs a phone banking passcode and I do not use phone banking
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Kirsty Rolfe
(@avoiding_bears) reported
@AskNationwide sorry, I always start out the process of contacting Nationwide about a problem cheery and polite and end up a gibbering mess
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Amy Goodall
(@amieexgoodall) reported
@Dominos_UK app broke, so they’ve taken £200 out of my account, said there’s nothing they can do and can’t issue a refund, @AskNationwide no help what so ever. raging. (and hungry)
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Caroline Waddoups
(@CarolineWaddou1) reported
We now have water seeping through the kitchen wall! Our @AskNationwide home insurance said damage wouldn't be covered as we know there is a leak!! Which we are trying to get resolved, and their contractor made worse!! The stress this is causing is awful!
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Mark Robson 🏴🇪🇺
(@snarkbroom) reported
@AskNationwide The app is still working fine on my iPhone. I will give it a few days and, if it is still not working on my iPad, I will be in touch again. Thank you all for your help.
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Sisters of Anne
(@SistersOfAnne) reported
@AskNationwide @NigHeke3 women's sports. We reject men taking over women's services and we ask again, when was this policy put to the members & who is the lead on the issue within? @AskNationwide
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McLovin
(@Powles1981) reported
@AskNationwide @cathydevine56 Oh dear I stumbled upon this and being a customer I think I will be taking my money elsewhere. Get woke go broke Nationwide tsk tsk
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Diana Phillips
(@richard44656131) reported
@AskNationwide how do I transfer money from my instant access account to my mortgage account. It doesn’t seem possible on the app ? Thanks