Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (47%)
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Website (25%)
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Login (14%)
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Transactions (8%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login | |
| Kingston upon Thames |
Website | |
| London |
Website |
Community Discussion
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Trudi Scantlebury
(@TrudiTrudis) reported
@AskNationwide If I thought you’d actually do anything, I’d complain officially but judging from yr response, it would be a total waste of time & energy. Customer service is clearly not known by Nationwide & it’s staff!
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Tony Lees
(@anthony123l) reported
@AskNationwide @hollygolitelyy With so much phishing and so many scams going on how on earth is anyone to know that is genuine? Not even a mention or cite of the link on your website. Convince me it isn't poor practice.
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Dutty Gyal Lauren
(@Lauren_Bayram) reported
What the actual ****?? Someone was trying to use my card in nando's @AskNationwide and I'm trying to get hold of your team, as I'm the only person using it!!
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Big Shropshire Lass
(@lovefood2much) reported
@AskNationwide Hi, I did this yesterday & was told there was a problem with recently issued cards & that I would receive an update today. But I haven't heard anything & I'm still unable to pay for things. Can someone provide me with an update please?
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Millions of Toys
(@millionsoftoys) reported
@AskNationwide New bank card arrived however online banking will not accept last 4 digits of this card to log in, will still log in using old card - does the new card take over when the old one expires for logging in purposes? Tried to look on help pages but could not find
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Nick
(@NickShephard) reported
@AskNationwide why have you made it so hard to add someone to an account? Wife and I have single acc, and jnt mortgage, so should be simple to make one of the accounts into a joint account. Branch didn't want to know and phone line not open when we can both be on call. Terrible.
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jamie watts
(@jgwatts941) reported
@AskNationwide I identify as a customer( pronouns- he/ investy/ money) I might have to identify as an ex customer,as your interest rates are virtually negative.
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LiQuiDnOiSe
(@LiqUiDnoIsE) reported
@AskNationwide "Here to help"...? Maybe help by training your customer service staff to actually do their jobs properly?
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Harrison Gardner
(@HarrisonG2512) reported
@AskNationwide the contactless in my bank card has stopped working? What can I do?
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Dubai_Disruptive
(@dubaidisruptive) reported
@AskNationwide Still not able to compose and send new messages to you through internet and if I try to use reply on old message get “technical error” I reported this problem over 20 days ago????