Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/24/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • seektink T I N K (@seektink) reported

    @AskNationwide Hi nationwide, I need advice, I sold tickets for a concert and @AXS_UK have said many things about giving me the money from the sold tickets however they still haven’t transferred the money, I have proof of them telling me multiple things. Please help

  • DavidBowdley David Bowdley (@DavidBowdley) reported

    @AskNationwide I support what you are doing re. Mx, but can I ask why you require a title at all? My business of 20 years has never asked for title as we don’t need it. What is the business reason for requiring a title? Wouldn’t it be more inclusive to not need to give one?

  • Groll4 Dieter Groll (@Groll4) reported

    @AskNationwide Hi I have a fixed term mortgage coming to an end soon. How soon can I look to get a new deal with you without paying an early repayment charge? Or do I need to wait until the end of the fix?

  • MelBradley79 Melanie Bradley (@MelBradley79) reported

    @AskNationwide I take it there is a problem with payments again?

  • Sadie2202 Annie Thomson (@Sadie2202) reported

    @AskNationwide So have tried again today, apparently there is no one in Nationwide who can deal with an overall complaint or come up with a solution as to how we can access our overpayment. It is OUR money which we have overpaid, we need this money but Nationwide won’t let us have it back

  • Kr66E Elkel (@Kr66E) reported

    @AskNationwide disappointed website opening times don’t match the actual local building society

  • PaulDWhitehead Paul Whitehead 🇬🇧 (@PaulDWhitehead) reported

    @AskNationwide @EnglandFootball As a Nationwide customer I find this very worrying for the girls and women you are trying to exclude from female sports

  • thepurplewitch_ Lauren Peace (@thepurplewitch_) reported

    @AskNationwide bank down again?!!!! This is embarrassing. My card keeps getting rejected!!

  • _Kerry_Dunn_ Kerry Dunn (@_Kerry_Dunn_) reported

    @AskNationwide All they said was that they couldn't accept my statement as it had been printed, they didn't give me any other information. I did explain that it states on the website that you do accept Credit Union statements, but they refused.

  • lfc_arrow Will (@lfc_arrow) reported

    @independencekat @AskNationwide I've seen on another thread here someone braved the hold times and they told him it "may" not be fixed until Monday. I would personally keep trying after 12. I used to work for HBOSand banks are usually onto these issues pretty quickly. Sorry it wasn't better news! 😑