Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/18/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • marionpfallon Marion Fallon #StandwithUkraine 🇺🇦 (@marionpfallon) reported

    @Jason230180 @AskNationwide Why are senior staff not apologising & explaining what they’re doing about this, instead of palming it off on “customer service agents”??

  • __TC___ T (@__TC___) reported

    @AskNationwide @lewispickles0 I think you'll find you do have an issue because ive been getting the same message. Same yesterday too except yesterday it let me get as far as passing security. Seems 1 hand doesnt know what the other is doing. Shocking service lately .

  • markstockham Mark Stockham (@markstockham) reported

    @AskNationwide Yes, still unresolved, the chat closed while we were attempting to sort out the issue

  • AndrewSWilson7 Andrew Wilson (@AndrewSWilson7) reported

    @AskNationwide are you having problems receiving payments again today

  • nutrifit_twins Nutrifit_twins (@nutrifit_twins) reported

    @AskNationwide Yes into a nationwide account and the person who sent it is with nationwide also. This payment was sent to me over an hour ago. There is clearly an issue as I am not the only one experiencing this. The transfer was made via the Nationwide mobile app.

  • Teenie6619Tina tinah 🇬🇧🇮🇱 (@Teenie6619Tina) reported

    @AskNationwide Hi jo I received a call stating that last night someone attempted to use my card. Nationwide stopped it. They asked for my customer number. I then put the phone down 0800 302011

  • spazzorama Sarah L (@spazzorama) reported

    @AskNationwide how can I access statements from beyond 2019? Thanks

  • AndrewSWilson7 Andrew Wilson (@AndrewSWilson7) reported

    @AskNationwide About half hour ago from a NatWest account. Maybe they're having issues idk

  • clairekassimy Claire (@clairekassimy) reported

    @AskNationwide I contacted you via the feedback form on your website. Do I need to do it via the link instead?

  • nutrifit_twins Nutrifit_twins (@nutrifit_twins) reported

    @AskNationwide @AndrewSWilson7 I am having issues receiving a payment from someone with a nationwide account also.