Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/08/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (23%)

    Website (23%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DJ_MICKYT DJ MickyT™ 🤘🤘 (@DJ_MICKYT) reported

    @AskNationwide do you have any update on the payments system? Assuming you are rejecting all inbound payments, therefore saving weeks on hand picking the successful and unsuccessful payments? Referring to the #RBS issue back in 2012 customers waited 4 weeks to access their funds

  • Nicolef1Penney Nicole Penney (@Nicolef1Penney) reported

    @independencekat @AskNationwide It’s just awful that you’ve been left in that position. The fact that they haven’t even sorted it out yet is beyond a joke!

  • MelBradley79 Melanie Bradley (@MelBradley79) reported

    @AskNationwide Ashley the number you gave me for specialist support was answered immediately but they said they couldn’t help you have to be referred to them previously. They then put me through to someone else I’m currently on hold been 15 mins so far 😢

  • MelBradley79 Melanie Bradley (@MelBradley79) reported

    @allytakesphotos @AskNationwide I’ve just found this out. I’m now on hold to speak to someone in another team but nearly 20 mins and no answer yet. Does this mean there isn’t anyone that wil be able to help me?

  • Poppy_Pie Lis McNulty (@Poppy_Pie) reported

    @AskNationwide This has been going on since this morning. I think it’s about time that you provided a better explanation of the issue than just ‘a problem we’re working hard to resolve’. Obviously people are worried and upset. Please can you explain what has happened?

  • EmzH92 Emma H (@EmzH92) reported from Renfrew, Scotland

    @AskNationwide will this payment issue affect any direct debits that are due to come off or just payment transfers in and out of account?

  • Michell59380801 Michelle James (@Michell59380801) reported

    @AskNationwide update on payment issues . This a total inconvenience and days before Xmas can this be sorted

  • Chrissy52873728 Chrissyb (@Chrissy52873728) reported

    @AskNationwide how long will the system be down as I need to buy football tickets tomorrow morning an I only have a 1 hour window to purchases these

  • GrahamBH20 Graham (@GrahamBH20) reported

    @AskNationwide sorry, can you actually tell us exactly what has happened because this has been all day and causing a lot of problems for a lot of people. What has caused this and why is there no time frame?

  • ben69889463 Ben Morris (@ben69889463) reported

    @AskNationwide still not sorted ? Absolute scumbags will never use you again how hard is it we live in the 21st century **** sake