Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/03/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jonwebuk John (@jonwebuk) reported

    @AskNationwide Same number I been ringing no help at all Rubbish customer service

  • 750sumo Tristan Wood (@750sumo) reported

    @AskNationwide I've received a fraud prevention text warning but can't get through to anyone, have been on hold for 15 mins plus. Is this team working today?

  • n3rdofficial N3RD (@n3rdofficial) reported

    @AskNationwide me mums trynna set up internet banking but your app AND website are saying technical difficulties?? Any help

  • mrsbickerstaffe Georgina (@mrsbickerstaffe) reported

    @AskNationwide you’ve put a code on my parents joint account due to his death and still not removed it. She can’t access her money which right now isn’t helpful. Can you put it right asap please?

  • Kristia99380784 Kristian (@Kristia99380784) reported

    @AskNationwide Held on phone for 40 minutes this morning and cut off, now on hold again as I type this so far 20 minutes! What happened to the brilliant customer service you used to have! This is a joke.

  • ryanread678 Ryan Read (@ryanread678) reported

    @AskNationwide any reason your stopping me paying my bills off? online tremble service you should be ashamed of yourself worst bank/building Society No wonder companys don’t use you it not surprising really

  • FreemanOfYork Bruce (@FreemanOfYork) reported

    @AskNationwide 5 working days isn’t going to help

  • liamcarter12 liam carter (@liamcarter12) reported

    @Assurant @AskNationwide poor service using mobile phone insurance, delays and delays, returned phone to wrong address after confirming multiple times it was coming to the right address!! Receive phone back with non genuine parts used, screws rattling around inside! Please avoid!

  • debfarr2 D (@debfarr2) reported

    @AskNationwide If I can’t download statements because they are physically missing from my online account, will store colleagues be able to access them? Concerned I’ll have another wasted trip.

  • niallmcbain Niall McBain (@niallmcbain) reported

    @AskNationwide why do I get a service availability warning EVERY time I open the App? "Technical issue.. " .. it lets me enter passcode but very annoying!