Nationwide

Is Nationwide down in Staines, Surrey, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/27/2026 14:55

February 27: Problems at Nationwide

Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (27%)

    Website (27%)

  3. Login (27%)

    Login (27%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Worcester Park, London, Hounslow, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomSlough Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LTZONDA Luke/Zonda - Staff @Trovo.Live (@LTZONDA) reported

    @AskNationwide please explain to me how you can lose £7k+ and then expect a customer to wait over 3 weeks for an ‘investigation’ bullshit. Credit my account. It’s not hard. Useless customer service

  • JDUFFSLEY Joanna (@JDUFFSLEY) reported

    @AskNationwide very disappointed with the service I have received form your credit card company. After being s loyal customer for many years I fail to understand how you think it's acceptable not to action a simple balance transfer of a refund in over 10 business days!?!?!

  • simonlush Si Lush (@simonlush) reported

    Hey @AskNationwide how about waiving the SWIFT payment fee in order to send money to the Ukraine armed forces support account?

  • tsissab86 Matthew Montgomery (@tsissab86) reported

    @AskNationwide hi I am currently abroad and my banking app does not seem to be working it won’t let me set up a payee or let me transfer to people I’ve already paid before

  • xenetia MissXenetia💙 (@xenetia) reported

    @AskNationwide anybody actually working on your fraud line?

  • oshodisa Andy Oliver (@oshodisa) reported

    @AskNationwide how do I get a new card reader please. Its not obvious from the help section on the app. (also there has to be a better way than needing that stupid card reader...)

  • Mikeyvex81 MikeyMoo (@Mikeyvex81) reported

    @AskNationwide hi there is there a problem with payments? I'm the only one at my workplace with nationwide and my coworkers have all been paid apart from me

  • EmilyyDouglas Emily (@EmilyyDouglas) reported

    @AskNationwide Called this number, transferred to someone else which said to call back later. Is there another number I am supposed to call? Wasn’t much info given in order to help me. Thanks

  • tsissab86 Matthew Montgomery (@tsissab86) reported

    @AskNationwide Why would I need to re-register when the app was working fine a few days ago. This is not great while I’m abroad having to do all this

  • paulmc_96 Paul McKigen (@paulmc_96) reported

    @AskNationwide hi, yesterday I made an order from argos, they payment has been processed but in my bank pending transactions there is another amount of 129.95 to come out. What can I do here? Or is it a visual error on the app?