Is Nationwide down in Staines, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Nationwide
Nationwide is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (37%)
-
Website (26%)
-
Login (25%)
-
Transactions (8%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Worcester Park, London, Hounslow, Walton-on-Thames and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Login | |
| London |
Website | |
| Walton-on-Thames |
Login | |
| Slough |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
-
Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
-
Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
-
Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
jade92
(@jade9268981235) reported
@AskNationwide After upgrading my android phone I can't get back into the bank app anymore! I try to register since that's the only option I have, but it keeps coming back that there's a technical issue. Please help!!
-
Shahid
(@thekidkad) reported
@Andy_Parish123 @AskNationwide Have changed phone recently and was trying to re-register in the app and got same error
-
Andrew
(@PhysicsAndy) reported
Hi @AskNationwide a member of your team just hung up on me when they couldn't resolve my issue and I asked for a contact address to raise it further in writing. Can I please have an email contact for your credit card services and one for your complaints team?
-
Dave Clutterbuck
(@ClutterbuckDave) reported
@AskNationwide @333peterobinson Think it is quite clear where customer service can be improved by the description of what happened. Why would anyone want to waste further time in doing a feedback form Perhaps someone could forward it to who ever it may concern
-
Maenie
(@Maenie) reported
@AskNationwide Things breaking down! My washing machine has just died 😫 Difficult to have money put by to replace things that break. Especially when everything tends to go at the same time! My dishwasher broke before Xmas, no plan to replace that yet. Can't live without washing machine though!
-
Rans Mczhou
(@RMczhou) reported
@AskNationwide I wish you could put a bit of effort helping. Your online banking app just decides not to allow making payments and I rang customer service they can't help me.What a service !!
-
Em
(@emidie) reported
@AskNationwide phone insurance included with a flexplus account is AWFUL! Made a claim back in June, have had nothing but trouble! Been broken and shoddy phones! From my experience, stay well clear!
-
Robin Leake
(@rmleake) reported
@AskNationwide It's a shame that the rest of the organisation does not move at the same speed! I am still waiting for her name to be removed. So much for technology. Meanwhile I got my passport renewed in exactly 7 days. Proper customer service.
-
Abby G
(@abbzyg) reported
@AskNationwide hey my contactless and Apple Pay has suddenly stopped working on my debit card
-
deborah डे 보라 smith
(@videshi_beti) reported
@AskNationwide I've been trying to make an international payment for 3 days now, each time getting the message about technical problems once I've filled in all the recipient's details. Are you aware of the issue & is it being resolved?