Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (29%)
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Login (19%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Slough and London.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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André Lombard
(@AndreLombard2) reported
@AskNationwide hi, my banking app hasn’t been working for 3 days now and I can’t get through on the phone. Please can you look at it?
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Rebeccaboden
(@Rebeccaboden4) reported
@AskNationwide Your problem is ypu don’t pay your agents enough to provide a decent service - just make the customer wait.
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Ian Mclaughlin
(@IanMcla59662489) reported
@AskNationwide To highlight how awful your telephone support is to current and potential customers is not spam. It fair warning or awful Customer service you still haven’t offered a solution to
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bob
(@bob90721621) reported
@AskNationwide cant login as havnt an ac, no suitable options re phoning to enquire about opening an a/c. how do I open a triple access savings a/c?
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Draffs53
(@draffs53) reported
@AskNationwide I have a Flex Plus Account which gives me Car Breakdown via the AA. Downloaded the AA app and giving me an error for my Sort Code.
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Richard
(@R_Geddis) reported
@AskNationwide has anyone made any progress on @GarminUK pay. I know you were asked this back in 2017 and you were working on it then and seems like your still working on it. What is the update on this?
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Ian Mclaughlin
(@IanMcla59662489) reported
@AskNationwide More delays- more time my parents doesn’t have access to their own money, have already down that but need to raise how inaccurate your posts of being supportive are
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gothyicl0ver
(@LQuackitygf) reported
@NozQ @AskNationwide Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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JT
(@uncleplug) reported
@AskNationwide It will be investigated with the same lack of customer focus or evidence based reasoning as your mortgage processes have so I expect nothing of any value from it.
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Billy McTavish
(@MctavishBilly) reported
Hey, @AskNationwide just popped toy local branch for the first time in over a year but it now shuts at 2. Can't transfer payment over as @NatWest_Help app doesn't Iet you add an account number and credit card number as per your website advice. How do I pay my card off?