Is Nationwide down in Staines, Surrey, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Nationwide
Nationwide is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Walton-on-Thames and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Walton-on-Thames |
Login | |
| Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Adel Jones
(@AdelJones11) reported
@AskNationwide @Unicornresinart Well get ******** on top of it. I've been calm about this HOWEVER, who's explaining to my kid why santa didn't deliver presents this year. Wheres my ******* money!!!!
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Lorraine Jean Bush
(@LJBush) reported
@AskNationwide I'm expecting my dwp benefits payment tomorrow I hope this will be sorted out by then as I don't have any other income, plus dd due out so I better not get charged if they fail because of your issues
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Tom
(@corcc11) reported
@AskNationwide Absolutely lost all trust Nationwide now. How can I possibly trust you when you've let each of your customers down at Christmas? Disgraceful service
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Paul Smyth #BLM #TransRightsAreHumanRights
(@chumbawumba_uk) reported
@AskNationwide Trying to send a secure message but your website isn't working. Nothing comes up. I've got pop-ups allowed. It's just not working
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Will Mcgookin
(@WillMcgookin) reported
@AskNationwide Banking transactions not working 😳
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jo harvey
(@itsakinda) reported
@AskNationwide when will the issue with money transfer be rectified?
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Mukesh Malhotra
(@exCllr_Mukesh) reported
@AskNationwide systems still not working and I’m getting really concerned that their systems have been hacked or something else. #cybersecurity could be an issue. Anyone else having problems
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cotter
(@nuttymoo79) reported
@AskNationwide When are your payments going to be restored please? Sent a payment at 8 am this morning still not working
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Gavinder Rana
(@Gav_Rana) reported
@mistry_bhaven @AskNationwide @AskNationwide Can you please ensure that this issue is immediately resolved and out of courtesy can you also please update the public accordingly!
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robert
(@Robert198814) reported
@AskNationwide is your IT issue affecting direct debits being taken from accounts?