Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/12/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • FireNWood1963 Peter (@FireNWood1963) reported

    @AskNationwide Looking to remove all monies from you, with this computer system debacle........ AGAIN, your bosses getting extortionate bonuses and your pathetic interest rates, YOU ARE NOT THE CUSTOMER FACING SOCIETY you promised or pretend to be!!!

  • Matildasma Diane (@Matildasma) reported

    @AskNationwide This is not true - the payment made to me on Monday is not there yet. Nationwide wont accept it's due to their issue. 3 colleagues also with Nationwide having same problem. Being advised of a 5 day response time from IT. A colleague is on the phone to you while you call SWIFT!

  • zeCosmicOtter La loutre cosmique Ⓐ ☭ (@zeCosmicOtter) reported

    @HousePriceMania @AskNationwide Still finding it impossible to get somewhere here. A lot went on the market at the start of Jan and has dried up now. Still bidding wars / scarcity issue. Bring back Mao with immediate effect.

  • cwalter12 Caroline Walter (@cwalter12) reported

    @AskNationwide internet banking is asking me to re-enroll, is this genuine? Also does it mean that someone has tried to get into my acct? V. little info on your site.

  • FireNWood1963 Peter (@FireNWood1963) reported

    @AskNationwide Looking to remove all monies from you, with this computer system debacle........ AGAIN, your bosses getting extortionate bonuses and your pathetic interest rates, YOU ARE NOT THE CUSTOMER FACING SOCIETY you promised or pretend to be!!!

  • beestonley nodoctor (@beestonley) reported

    @AskNationwide I see I'm not the only one who still can't login. Service status says "Our services are working normally" but Internet Bank login "We have a technical problem and are doing our best to fix it". Which is it? Pls update the service status as a courtesy to customers!

  • Matildasma Diane (@Matildasma) reported

    @AskNationwide Oh and my complaint and escalation take 3 days to respond. It has been sent and a trace on it! Your customer service response is shameful. Been with you years and have everything with you!!!!

  • Will762 Will (@Will762) reported

    @AskNationwide problems using online banking since last night. Desktop: Login step 2 of 2: "Sorry we can't log you in at the moment. We have a technical problem". On mobile, I can login but tapping on my account takes me to a timeout screen. Please update your service status page

  • LauraHa96777571 Laura Hall (@LauraHa96777571) reported

    @Kelly_Jackson88 @VibePay @AskNationwide They phoned me as i filled a complaints form in. They had nothing to say regarding it been down x

  • FireNWood1963 Peter (@FireNWood1963) reported

    @AskNationwide @England @Lionesses Looking to remove all monies from you, with this computer system debacle........ AGAIN, your bosses getting extortionate bonuses and your pathetic interest rates, YOU ARE NOT THE CUSTOMER FACING SOCIETY you promised or pretend to be!!!