Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (42%)
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Website (21%)
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Login (19%)
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Transactions (12%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Website | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login | |
| Kingston upon Thames |
Website |
Community Discussion
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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lisa mckenzie
(@muckymac) reported
@AskNationwide hi my card is broken (it’s very old) but not lost or stolen how do I order a new one? Thanks
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LeeJames
(@manstol1) reported
@AskNationwide Thanks. Your tech guys have made it unnecessarily hard to find within the app, but I found it. But how pointless is it that when you click on the link to order one, it takes you OUT of the app and you have to remember (go off and find) your customer number ??? Why complicate ??
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Gifty Akuamoah
(@GiftyAkuamoah1) reported
@AskNationwide I am trying to upgrade to the Flex Plus but after signing in to my online banking and continuing with the upgrade it then says 'experiencing technical problems'. This has been happening for the last 3 days...
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PreeceUK
(@PreeceUK) reported
@AskNationwide Downloaded your app but can't get it to work. Won't accept PASS number even though it is correct. Help please.
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Dave Anthony
(@GB_DaveAnt) reported
@AskNationwide Hi, through the app. I'll try the website
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Woody
(@nomoneyforbeer) reported
@AskNationwide hey you guys. Since my last iPhone update the app on my phone doesn’t appear to be working anymore. Is this a thing or only my phone🤔
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Dr Martina McAuley
(@DrMartiMcAuley) reported
@AskNationwide despite carefully filling in the relevant forms and providing certified proof of ID, my daughter hasn’t been able to access her CTF! This shouldn’t be so difficult! (Would also be keen to know what EXACTLY we did wrong!)
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millions24s
(@millions24s) reported
@AskNationwide There has been a problem ——— Your transaction has not been complete we are unable to process this request at present. please try again later . i tried sending a payment to a new payee
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Paul Hewitt
(@shamengb) reported
@AskNationwide is the personal loan for existing customers helpdesk open today? tried a couple of times and theres an automated message saying that they are closed, but website says they open at 9am. thanks!
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Destiny Mills-Lindo
(@tinymlindo) reported
@AskNationwide Hello, can I please get a copy of bank statements posted to me? As my banking account has been closed down. Thanks