Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/15/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • UKSVacher Steven Vacher (@UKSVacher) reported

    @AskNationwide Only seems to be an issue with the credit card as my wife was able to use her debit card fine.

  • anarchy4angels Me (@anarchy4angels) reported

    @AskNationwide Stocks and shares ISA. I just tried from my phone using the app. Same result, log into the app, no way to apply. Loops out to an information website, no way to apply unless I'm a member and so have to login again...

  • BtcStonks Leaky Wallet 🌐 A real Icon (@BtcStonks) reported

    @AskNationwide Customer been warned about Nationwide , Outstanding 😙

  • SteveMartin_TM Steve Martin ⭐️⭐️ (@SteveMartin_TM) reported

    @AskNationwide poxy **** commercials

  • LouiseHughes66 Louise Hughes (@LouiseHughes66) reported

    @AskNationwide Hands down you have to be the worst bank ever.!!. We have been waiting for Nationwide Credit card to resolve an unauthorised credit card trsnsaction of £42.00 since November.

  • ShakeyDay 🎲🎲 (@ShakeyDay) reported

    @AskNationwide You're lucky if you can actually get money into you Nationwide account in the first place, with their routine "payment issues".

  • stretters91 Stuart Wale-Stretton (@stretters91) reported

    @AskNationwide my card isn’t working , and I can’t contact anyone at nationwide ?? Even though your lines are open 7 days a week ?? Online chat doesn’t even work …..

  • DeiniolCarter Deiniol ab Alun 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@DeiniolCarter) reported

    @AskNationwide Why is your ATM outside your Port Talbot branch only available in English? Nice new machine, poor service. Dim esgus o gwbl. @ComyGymraeg @grwphawl

  • saurabhed1 saurabh bhatnagar (@saurabhed1) reported

    @AskNationwide i have been facing problem due to your slowest fraud investigation team. Now your phone lines just nobody picks up on the line. They have blocked my account without any reason. I have already provided proof of payment. Please could you help. Case reference 8151223

  • UKSVacher Steven Vacher (@UKSVacher) reported

    @AskNationwide is there an issue with your credit card? My wife had issues on the Debenhams website and my sister just had an issue paying for something on a different site.