Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/16/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, London, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • deadkitty ha (@deadkitty) reported

    @AskNationwide Hello, Is your website broken? I am trying to apply for a product and am being sent round in circles. It just makes me log in over and over again without letting me apply for the product.

  • jules_young4 Julie Young (@jules_young4) reported

    @AskNationwide just wanted to give a shout out to your call centre staff and the staff in the Galashiels branch today for their help. Great customer service !

  • ojxcksonnn Owen Jackson (@ojxcksonnn) reported

    @AskNationwide Thanks. Started a visa dispute over phone but needed to collect more evidence which i now have. Would it be easier to make my own on the website

  • kathf19 Kath Frodsham 💙 (@kathf19) reported

    @AskNationwide The only way we can arrange the service we need is via phone, but we can’t get through on phone. Is this @AskNationwide way of not giving us our money?? Really not impressed

  • NickRoyle4 NickRoyle (@NickRoyle4) reported

    @AskNationwide Please also feedback it would be nice if your bereavement team didn't hang up on customer calls and also be educated that the post doesn't take 5 working days.

  • JosiePixie Anna M (@JosiePixie) reported

    @AskNationwide Surely there’s a team manager that’s willing to help? Surely someone cares about a customers house chain not falling through?

  • Mary_Harvey Mary-Elizabeth (@Mary_Harvey) reported from Margate, England

    @AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.

  • ThatDaveW David Wooldridge (@ThatDaveW) reported from Worcestershire, England

    Wow! @AskNationwide your phone customer service is completely unacceptable.

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @AskNationwide are you changing your Visa cards to Mastercards anytime soon and is there a service that if I join would change all my Direct Debits easily?

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @AskNationwide Ok fabulous thank you! I’ve seen Santander having nothing but problems with their new Mastercards and honestly I don’t carry cash and use my card a lot so being stuck without cash and a not working card isn’t my idea of fun!