Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/22/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • _JoeMac86 Joe McNally (@_JoeMac86) reported

    @AskNationwide is there a problem with you’re app? For some reason over the last week or so it takes a lot longer to load

  • 6rincon BriT (@6rincon) reported

    @AskNationwide hi, just moved to your current account. Trying to transfer a small amount to another bank account but says I need a card reader to confirm this transaction. I don’t have one, help.

  • stocker_fiona Fiona Stocker (she/her) (@stocker_fiona) reported

    @AskNationwide Hi Kyle- thanks for your reply. If this is the case, it’s very concerning that no context is offered. Support for individuals is one thing; capturing a snippet of conversation in a way that appears to frame choosing between fuel & food as ‘normal’ is unfortunately quite another.

  • Shannon76349657 Shannon martin (@Shannon76349657) reported

    @AskNationwide when you switch to nation wide using the switch service do you only qualify for the incentive if you apply for the over draft?

  • Brittany144444 Brittany (@Brittany144444) reported

    @AskNationwide he does not have a card reader here and needs to access his full page statements for visa.

  • Adalricc42 Matthew Taylor (@Adalricc42) reported

    @AskNationwide Are your Debit Card Security team 24/7 like the website says, trying to fix a blocked guard but been on the phone for over an hour (call has been terminated twice by the automated answer machine). Not helpful when my card is blocked and no text message etc about it

  • philipcleary Philip Cleary (@philipcleary) reported

    @AskNationwide Been getting error “technical problems” message on ios app for past few hours. Checking Service availability it says all OK.

  • JPFLAH1982 John-Paul Flaherty (@JPFLAH1982) reported

    @RosieMacD1 @AskNationwide I later received a text saying to call +441793656789. Somebody swiftly answered and looked into the problem. The solution was to report my card as stolen. Which I could have been told when the issue first arose. In what circumstances is that not the solution?

  • Jess_a_saurus Jessasaurus 🦖 (@Jess_a_saurus) reported

    @AskNationwide Hi, my card is no longer allowing contactless. I can still use chip and pin and have no other issues.

  • PaulM30033923 Paul M (@PaulM30033923) reported

    @AskNationwide @suzylosep It's bloody cringeworthy And follows along line of bloody terrible adverts