Is Nationwide down in Staines, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Nationwide
Nationwide is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (46%)
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Website (24%)
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Login (16%)
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Transactions (8%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login | |
| Kingston upon Thames |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Turner
(@IainTurner5) reported
@AskNationwide why can I only get statements back 15 months on your app & website ? . No use for tax returns or trying to resolve lockdown queries.
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wired💙2849
(@p_hAnon_ymous) reported
@AskNationwide Fyi I still have to sign in through browser to use my NW bank on my phone
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Andrea Reynolds
(@81xmn) reported
@AskNationwide I’ve tried speaking to your customer service and although we had everything in to you within a week of applying for the mortgage we are still waiting after over 3 months. My advise to anyone looking for a mortgage, don’t use @AskNationwide if you want to move within 5-6 months.
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Craig Hughes
(@Scragglington) reported
@AskNationwide FYI, your online current account origination page isn’t working. Tried on 2 separate devices, I get past the soft credit check and am offered a FlexDirect account, but the Apply button does nothing.
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Mike Carroll-Owen
(@mco1986) reported
@AskNationwide is there an issues sending money to a different account please?
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O
(@Ocresswell83) reported
@AskNationwide Hi Team, my flex plus debit card is asking for me to insert card, and use chip and pin almost every other contactless transaction and it's becoming very annoying. Any help how this can be fixed pls?
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AJ
(@CounsellorNLond) reported
Do you offer business accounts for charities @AskNationwide ? Contacted my local branch but they said consult website. (Was disappointed & surprised. They're usually helpful). Want to talk with a person not study a website.
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Mike
(@sutty090) reported
@AskNationwide Thanks Emma. Another banks machine was working so all sorted.Hope the branch manage to get the machine fixed soon.
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John
(@johnwithbeard) reported
The @AskNationwide chat bot is no help, of course, and when I take the option Speak to Person, it tells me none available.
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Smithy 💙
(@lillegs85) reported
@AskNationwide Is the app down? OH trying to access but haven't been able to for 2 days now..