Nationwide

Is Nationwide down in Staines, Surrey, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/15/2026 14:15

February 15: Problems at Nationwide

Nationwide is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AdelJones11 Adel Jones (@AdelJones11) reported

    @AskNationwide @Unicornresinart Well get ******** on top of it. I've been calm about this HOWEVER, who's explaining to my kid why santa didn't deliver presents this year. Wheres my ******* money!!!!

  • LJBush Lorraine Jean Bush (@LJBush) reported

    @AskNationwide I'm expecting my dwp benefits payment tomorrow I hope this will be sorted out by then as I don't have any other income, plus dd due out so I better not get charged if they fail because of your issues

  • corcc11 Tom (@corcc11) reported

    @AskNationwide Absolutely lost all trust Nationwide now. How can I possibly trust you when you've let each of your customers down at Christmas? Disgraceful service

  • chumbawumba_uk Paul Smyth #BLM #TransRightsAreHumanRights (@chumbawumba_uk) reported

    @AskNationwide Trying to send a secure message but your website isn't working. Nothing comes up. I've got pop-ups allowed. It's just not working

  • WillMcgookin Will Mcgookin (@WillMcgookin) reported

    @AskNationwide Banking transactions not working 😳

  • itsakinda jo harvey (@itsakinda) reported

    @AskNationwide when will the issue with money transfer be rectified?

  • exCllr_Mukesh Mukesh Malhotra (@exCllr_Mukesh) reported

    @AskNationwide systems still not working and I’m getting really concerned that their systems have been hacked or something else. #cybersecurity could be an issue. Anyone else having problems

  • nuttymoo79 cotter (@nuttymoo79) reported

    @AskNationwide When are your payments going to be restored please? Sent a payment at 8 am this morning still not working

  • Gav_Rana Gavinder Rana (@Gav_Rana) reported

    @mistry_bhaven @AskNationwide @AskNationwide Can you please ensure that this issue is immediately resolved and out of courtesy can you also please update the public accordingly!

  • Robert198814 robert (@Robert198814) reported

    @AskNationwide is your IT issue affecting direct debits being taken from accounts?