Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/28/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonJe93247398 bob (@JasonJe93247398) reported

    @AskNationwide could you explain why after yesterdays banking issues my account is not showing invoices paid or money out when I have proof of this being paid from my regular customer , I don’t enjoy having to chase invoices to find out it’s your mess again that’s the issue ,

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide @Debbiecrosbie1 @BBCWatchdog CEO DEBBIE CROSBIE, why do NWide increase mortgage rates making LOYAL customers suffer every time BofEngland DOES, WHEN others banks don't to HELP their customers? Huge profits?

  • anababe36 Ana Woodward (@anababe36) reported

    @AskNationwide @Shelter Is there an issue with outgoing payments at the moment, hubby has just been to the shop and his payment was coming up as insufficient funds, even though we have money in bank, had to get his mate to pay for our shopping!!

  • Weddingphotos2 Ali Gaudion Professional Photographer (@Weddingphotos2) reported

    @AskNationwide PLEASE HELP NATIONWIDE. lifestyle insurance group - they are sending out replacement phones that don't work and taking the excess ... I'm investigation Lifestyle Insurance. They are scamming me right now with a broken refurbished phone. they have 1 star and are scamming everyone

  • MadleyKarl Karl Madley (@MadleyKarl) reported

    @AskNationwide Down again useless

  • EstebanMaccers Esteban (@EstebanMaccers) reported

    @AskNationwide It is now the 12th and Nationwide are unable to answer a simple question as to why i can't buy a bond from them as a life long customer but can via a third party and pay their fees. Truly horrific customer service

  • Weddingphotos2 Ali Gaudion Professional Photographer (@Weddingphotos2) reported

    @R4wli @MartinSLewis @AskNationwide I'm investigation Lifestyle Insurance. They are scamming me right now with a broken refurbished phone. Something needs to be done - they have 1 star and are scamming everyone.

  • Weddingphotos2 Ali Gaudion Professional Photographer (@Weddingphotos2) reported

    @AskNationwide @DianaAward PLEASE HELP NATIONWIDE. lifestyle insurance group - they are sending out replacement phones that don't work and taking the excess ... I'm investigation Lifestyle Insurance. They are scamming me right now with a broken refurbished phone. they have 1 star and are scamming everyone

  • rebeccajcoco Rebecca 🎀🧸 (@rebeccajcoco) reported

    @AskNationwide Bank card is missing on the app. My savings account is showing but then I go to click on it I’m getting that error message. My current account is working fine and my bank card is working.

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide @MoneyHelperUK NWide KNOWS money is tight but UNLIKE some lenders, NW increases mortgage rates at every OPPORTUNITY letting NW customers down so NW make GREEDY huge profits & customers find it even tougher to pay their mortgage. Switch to another lender?