Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 03/04/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Worcester Park, London, Hounslow, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomSlough Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • omarmalik277 Mr Malik (@omarmalik277) reported

    @AskNationwide from customer service to complaint Department couldn’t resolve my international payment query as been two months now but still nothing sorted… #badexperience #poorservice

  • ricky____k Ricky K (@ricky____k) reported

    @AskNationwide Thanks. Just want to make sure i have access to my money once the switch has taken place. Cheers.

  • ArLDN2 AR-Ldn (@ArLDN2) reported

    @AskNationwide Hello. Please can you tell me how to request a replacement Visa debit card? Mine has stopped working when making contactless payments. Thanks.

  • chubbyjon Jon McIntosh (@chubbyjon) reported

    @AskNationwide Just done this, spoke about the issue, they put me on hold then hung up.

  • DannySm19409554 Danny Smith (@DannySm19409554) reported

    @AskNationwide @Charwill100 I'm having the same issue, on both my mobile and my laptop

  • cluts_comments Clutters Commentates (@cluts_comments) reported

    @AskNationwide hi I think my account has been hacked and I can’t get into my app as I’m abroad can anyone help?

  • MrHunterUK Hunter (@MrHunterUK) reported

    @AskNationwide It allows me to log in with passcode but always an error with Face ID for some reason

  • lucyheathmakeup LucyHeathMakeup (@lucyheathmakeup) reported

    @AskNationwide I only signed up for the online banking today so wasn’t sure if it took time? Will try the website now

  • mrsbb13587381 mrsbb (@mrsbb13587381) reported

    @WillBroadbent @AskNationwide Disappointing treatment, especially given you have been a long standing customer 🙄

  • blaisegv Blaise Grimes-Viort 💙 (@blaisegv) reported

    @AskNationwide Hiya, I'm trying to load my payment card into @imaginecurve but you keep bouncing it as "do not honour". Can you please let me know when you plan on allowing us to use this service? Thanks!