Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (30%)
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Website (24%)
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Transactions (10%)
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Transfer (3%)
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Withdrawals (3%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Wembley, Worcester Park and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Login | |
| Hayes |
Transactions | |
| London |
Login | |
| Wembley |
Mobile App | |
| Worcester Park |
Mobile App | |
| London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Michael A. Allen 🇬🇧🇪🇺🏳️🌈
(@realmaallen) reported
@AskNationwide Thank you, let’s hope that your inbound payment issues have been resolved by then!
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💬
(@Syn0nymph) reported
@GemmaSimpson83 @AskNationwide Phone number no longer working so I'd email
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Pilch
(@ChelseyP_91) reported
@AskNationwide ASAP is lovely and all but the late fees I incur for payments that should have been made without issue is going to impact me, I'm on maternity leave and can't afford the additional charges through no fault of my own!
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Emma Joanne
(@emmaj1025) reported
@AskNationwide lovely of you to say DDs and SOs are working properly. That’s half the problem. Because of your queue there’s no money in the acct to make the payment!! #byenationwide
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Kirsten
(@Kirsten_Rowe92) reported
@AskNationwide @williamconnoll9 Direct debits will be impacted if you don’t have the money in your account to pay them yet. Is there a time that this issue will be fixed? Still awaiting wages from work
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Beth Durant
(@bethmaidurant) reported
@AskNationwide Just read your replies to everyone else - how can a major bank not have a timescale for resolving this issue!? These are my wages! This isn't just £20. Your website isn't working either.
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Sarah
(@Howitt83S) reported
@AskNationwide Still haven’t received my salary. These issues with delayed payments are happening too often. I’ve no money for fuel to get to work and no money for children’s lunch money.
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Sporting Nest 🇸🇴 🇺🇦
(@SportingNest) reported
@Syn0nymph @AskNationwide When I spoke to one of their management about this in December, they assured me that on the next occasion, they would notify the customers of the reason for the problem, the length of the queue/delay, and whether payments were being processed or had been stopped until a fix.
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katie
(@khlrosie2012) reported
@AskNationwide seriously!!!! Another payments issue!!! This is unacceptable and always seems to be happening on days where the majority of your customers will get paid! You need to fix this else myself and many other customers will just change banks!!
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ryan mck
(@ryanmckinna) reported
Highly suggest anyone who’s with @AskNationwide close their account and move banks. Only bank I know of who has a major problem dealing with…money. A bank. Who can’t handle money.