Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/23/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Emilymoult Emily Moult (@Emilymoult) reported

    Absolutely appalled by @AskNationwide customer service in regards to my mortgage application as well as their complaints department.

  • adamjb68 Adam Bargery (@adamjb68) reported

    @AskNationwide I have changed banks to Nationwide and I find the app is not as good as other banks ie no transaction notifications. the log in process for the pc is old fashioned as well as the need for a card reader. When are you going to catch up with the others?

  • paulsteenalbo Albo 💛🖤 (@paulsteenalbo) reported

    @AskNationwide Hi I’ve done all this already. Nobody in the team that is dealing with it are there as they’ve all gone home. Nothing can be done till tomorrow. Which doesn’t exactly help me now as you have taken everything in my account for some unknown reason

  • HazelWalkerxx Hazel Walker (@HazelWalkerxx) reported

    @AskNationwide I already have and the customer service is disgusting

  • ChappersDave Dave Chapman (@ChappersDave) reported

    Having said that @AskNationwide the manager in your Wellingborough branch, Katie, is a real gem. She went above and beyond to help me. Spent hours trying to help me today got further with her today tan in 3 weeks of calls to your useless fraud team.

  • nickholding01 Nick68 (@nickholding01) reported

    @AskNationwide Hi. Trying to send some money to another account. Keeps saying entering details incorrectly. Just copying what's on card reader. Are there issues?

  • Braceletbay AbiB🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🇬🇧🇳🇿 (@Braceletbay) reported

    @LordWilsonVILLA @AskNationwide Used HSBC when living in HK, no real problems. It says t&c apply, have you checked these out?

  • LordWilsonVILLA LordWilsonVILLA🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿UAI (@LordWilsonVILLA) reported

    @AskNationwide So you can't help me if I DM all the facts?

  • w33063794 w (@w33063794) reported

    @KeighleyWest @AskNationwide They will try claim there was no issue yet plenty of people with the same issue so there was clearly an app issue which they soon got round to fixing as it's all working again now but this seems to now be a regular occurrence with nationwide

  • DaveVance60541 Dave Vance (@DaveVance60541) reported

    @AskNationwide Why the gay colours? Do you not support straight White customers as well?