Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/28/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • eusty1974 Paul Eustace (@eusty1974) reported

    @AskNationwide But still no answer to why your customer service staff gave customers incorrect information? Not good enough

  • MrsLRoches 💜Leisy💜 (@MrsLRoches) reported

    @AskNationwide Why did you take so long to admit this was an issue? Infact, you accused customers of lying about it. And twice within space of a week?! Joke of a bank service.

  • MaryStarbuck3 Mary Starbuck (@MaryStarbuck3) reported

    @mazfinch Awful @AskNationwide I'm with them too 😪

  • FrancoTyrone1 Franco Tyronesaurus (@FrancoTyrone1) reported

    @AskNationwide Thanks. Doesn't help me pay rent on time but here we are.

  • NeilWilzon Neil Wilson (@NeilWilzon) reported

    @AskNationwide Good to hear. Doesn't fix the fact I've lost a days work due to my funds not being available and not able to fuel my van for a trip!

  • CaptainGardner Yam Yam Coventry City Fan (@CaptainGardner) reported

    @AskNationwide Been an on going thing just before Christmas and just before New year is their a deeper problem your not letting us know about

  • sszmidt199 Stephen Szmidt (@sszmidt199) reported

    @AskNationwide I cannot see how to close my Flexi Account using my app and I looked through the help topics and this is not answered. I have withdrawn all my remaining money, but need to close at midnight as promised in protest to you removing travel insurance from Flexi Members.

  • OOPs24 Ricky Peter Cooper (@OOPs24) reported

    @AskNationwide I need support money still han no gone in!...

  • vellapc Paul V (@vellapc) reported

    @AskNationwide Banked with you for last few years, the reliability of your online and mobile banking services in the last year, hasn’t been good , regularly issues resulting in delayed payments, in same period my secondary bank account with Starling Bank has been problem free.

  • d5xtrading James (@d5xtrading) reported

    @AskNationwide funny how when issues / problems pop up theres never an issue with pending transactions that are going your way or interest payments on overdraft or fees or anything that is heading your way.. why is that? oh well.. customers eh? screw em! load of ... it rhymes with bank!