Nationwide

Is Nationwide down in Staines, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/19/2026 09:30

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (28%)

    Mobile App (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, London, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Elaine82896862 Elaine (@Elaine82896862) reported

    @AskNationwide Why is it so difficult to send NWide an email with a query? Before the new ‘improved’ set up l could do this easily and obtained a response within 3 days. Don’t say l can go along to a branch. I am of an age when this isn’t easy. Help!

  • AC_Cummings1 Andrew Cummings (@AC_Cummings1) reported

    @AskNationwide It’s just extremely disappointing being a loyal customer of 20+ years, but only new customers can benefit from the offer.

  • TimeToSlashZoom Sascha - but my cover photo says otherwise (@TimeToSlashZoom) reported

    @AskNationwide Yes. It's still not working

  • QUEENCECI7 CECILIA MWENDA (@QUEENCECI7) reported

    @AskNationwide We don't have electricity and gas tonight just because you are holding up my money. would you please help asap I have children in the house please ac 02251695

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide It's getting boring explaining this. I'm not interested in helping to pretend U're interested in "helping" me. U're not. I'm letting people know what your service levels are so they can make an informed decision. The process U want me to follow is yours, & U don't care.

  • Gouldjames72 James Gould (@Gouldjames72) reported

    @AskNationwide Thanks, seems to be sorted now. Will let you know if problem happens again. Must say, a courtesy email or phone call warning me of a sudden change in bank card would have been nice.

  • TimeToSlashZoom Sascha - but my cover photo says otherwise (@TimeToSlashZoom) reported

    @AskNationwide First of all it's nice to meet another Sascha! Second of all after resetting the phone and installing it about four times, it appears to be working again. Thanks for the troubleshooting!

  • TKCanute Smokey the Satirist (@TKCanute) reported

    @AskNationwide I've already logged a missing account via the website. I'm just annoyed.

  • andymhamilton Andrew Hamilton (@andymhamilton) reported

    @AskNationwide 1 year triple access online sav 11. I simply want the same again without the hassle every year.

  • b12ay Christopher (@b12ay) reported

    @AskNationwide hey, are all of your cash machines down in south london?