Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login |
Community Discussion
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Gray✌🏼
(@14UR3N_) reported
@AskNationwide hi I have two charges on my account under Uber but myself and Uber have no receipt of those purchases can you help
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Nicola | Mummy to Dex
(@mummytodex) reported
@AskNationwide hi, is there an email address I can use to contact someone regarding help with a payment not being received. I want to attach confirmation slips as part of the discussion.
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Marion Fallon 🇨🇮 #repealedtheeight
(@marionpfallon) reported
@AskNationwide It seems to have been over 7 working days for my switch to have been completed? Had a text last Tuesday, saying switch was done. Why so long?
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Christian Smith
(@SmithChristian4) reported
@AskNationwide There isn’t a block on my card you just won’t allow me or others to deposit to a certain company yet you have previous. I cannot
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ADHD Mum💕
(@adhd_mum) reported
@AskNationwide I’ve sent through a claim back form nearly two weeks ago and I’ve heard nothing back? Please can someone help?
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FrankieTheSkin
(@FrankieTheSkin) reported
@AskNationwide The chat option is nowhere to be found, there is no blue chat button at the bottom of the screen, I sent a secure message instead. You really need to fix that, though, the description is useless if it only repeats the payers name, rather than displaying the payment information.
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john jackson
(@eastendjack13) reported
@AskNationwide It was the barkingside branch they said 5 people have walked in today with the same problem so your not giving your customers correct information by saying all services are running ok
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Real
(@Real48008596) reported
@AskNationwide Hi Libby, thank you for your response. But how does yesterday’s confirmation of ‘money will be with you by 5pm’ change to this mornings response of ‘sorry will take 3-5 working days as it’s in transit’. Usually processes progress forward, unless you work on a backwards method?
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David | Money for Monday
(@MoneyforMonday) reported
Somewhat disappointed that even though I've been a @AskNationwide customer for a few years, I only got £100 of the switching bonus instead of £125. I've sent a private message so will see what they say.