Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Mobile App (29%)
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Login (29%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Slough and London.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
Login | |
| Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Holly B - Film Producer
(@hollybfilm) reported
@AskNationwide @rocky250397 Please help!! I’ve got problems too with the app
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Sue Michalczyk
(@sue_michalczyk) reported
@AskNationwide is there a problem with the online banking phone app? Unable to open it from my phone - I just get a hazy photo.
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Natpit
(@natpit) reported
@AskNationwide I am trying to transfer money from my direct easy access account to my hsbc account via the app, something I’ve done many times before, and there is no longer any way of doing this, have things been changed? And if so how do I now access my money?
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Peter Sandland
(@Pete_Sandy) reported
@AskNationwide applied for a loan roughly 4 hours ago, had no emails or money. But go onto the loan site and it says everything is done? Whys it taking so long?
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[DA] Kanya
(@KanyaPS2) reported
@AskNationwide Shows my savings account as "Instant Savings Book" and "unavailable". Also error showing above saying "sorry unable to show all your accounts right now, working to get things back to normal"
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[DA] Kanya
(@KanyaPS2) reported
@AskNationwide @ClaireC11152715 Same issue here too 😔
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Simon Murray
(@SimonMurray95) reported
@AskNationwide app down, again.
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Lucy Goosey
(@LucyGoosewn) reported
@AskNationwide company took direct debit when they’d agreed my membership had been cancelled. Said this was an error and would refund me but haven’t, despite my chasing. Can I get the DD recalled by you?
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Justine ( J) McLeman
(@MclemanJustine) reported
@AskNationwide Hi is the app down I'm struggling to transfer money
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Luke Walker ⭐️⭐️
(@EsqLukeAdam) reported
@AskNationwide @rocky250397 I can’t send money or make a payment. My partner is also having the same problem via her Nationwide Account - which is irritating as we are trying to do the shop and only have a slot reserved for the next hour. Fix the issue please.