Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/26/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • notbeyonddoubt Abid Ghufran (@notbeyonddoubt) reported

    @AskNationwide Hello Nationwide. I am an existing mortgage customer. I want to find out how I can switch my HSBC account to Nationwide. HSBC has barred me too many times from using my own money for stupid reasons. I hope Nationwide would be more customer friendly. @HSBC_UK @HSBC

  • WuMyster WuMyster (@WuMyster) reported

    @AskNationwide I have a FlexStudent account and was in my last year of my course. I had to suspend due to health issues, so will be resuming my final year next academic year. Will I be able to extend my FlexStudent account by a year? Do I need to still make the termly payments?

  • ToddyBevis Todd Bevis (@ToddyBevis) reported

    @AskNationwide every payment my partner as done has declined yet she has money so is your service down?

  • JezzaWasRight 🌈 🌍🌱 CorbynWasRight 🟨🟥🇵🇸 (@JezzaWasRight) reported

    @AskNationwide Nah no point. Cashier was obviously only following policy and you won't change your policy. Just think it's a rotten piece of customer service.

  • chrisatkins2 chris atkins (@chrisatkins2) reported

    @AskNationwide since I’ve updated to iOS 16.2 the app keeps not logging in with my thumb, and I get service availability errors. Can login with my numbers but am worried I may have picked up a virus. Any suggestions?

  • NateInSouthWest Nate (@NateInSouthWest) reported

    @AskNationwide your insurance company is ****... Phone back glass smashed so I got it repaired... Got it a back a month later it's all smashed again, I didn't even drop it or do anything to it?? It just happened... And you want me to log it as a new CLAIM??!! IT ALSO RATTLES

  • StveoJ jamie steven FLABIO (@StveoJ) reported

    @AskNationwide So not just savers then? It would be gr8 to see nwide put money where mouth is on this with mortgages & not pass on all rate increases which are having massive impact on me, 9/9 increases passed on to me so far in 202w as you’re unable to help switch due to my circs so am stuck

  • ian2607 ian2607 (@ian2607) reported

    @AskNationwide just had the first customer service call with credit card services. Unfortunately your operator hadn’t the slightest idea what she was doing and after 1 hour on the phone I gave up! Well Done Nationwide for giving excellent staff training!!

  • JessMoody_xo Jessica Moody (@JessMoody_xo) reported

    @AskNationwide Sure, online chat on your website?

  • salahn67 salah (@salahn67) reported

    @AskNationwide The wrost Bank ever in Uk no help no service they will answer you like robot, in the end they will say Sorry for that, my advice to change your bank and don't west your time