Nationwide

Is Nationwide down in Staines, Surrey, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/07/2026 10:15

January 07: Problems at Nationwide

Nationwide is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • alicesophiaa_ A L I C E (@alicesophiaa_) reported

    @AskNationwide if your payment issue has now been resolved please explain why I’ve not received my Salary this Month when my colleagues received it on the 22nd? Lucky I don’t live pay check to pay check but this is ridiculous!!!

  • 024_hayley Hayley (@024_hayley) reported

    @AskNationwide just fyi, if you try to report your card lost on the mobile app to ask for a replacement, it asks you to confirm your identity using the card reader -which you need the Lost card to use - pls fix asap

  • jcmiller0682 Jon Miller (@jcmiller0682) reported

    @AskNationwide hello nationwide. I deposited a cheque on Wednesday and today The same amount of money has left the account under the name ‘SUNDRIES’. Can you help me please?

  • BtcStonks Leaky Wallet (@BtcStonks) reported

    @AskNationwide must be short #btc seems they have a huge liquidty problem right now #nationwidetheives please RT

  • beth66927906 beth (@beth66927906) reported

    @AskNationwide left me without a penny on Christmas Eve. Absolutely gutted. I’ve just switched to you guys what an absolutely terrible mistake. Will be leaving next week.

  • scottmack79 Scott Mackenzie (@scottmack79) reported

    @AskNationwide is your app down? Not been able to access for days, have uninstalled and reinstalled but just gets stuck on loading page. I'm on android.

  • richb0510 Richard Beaven (@richb0510) reported

    @AskNationwide Thank Jamie - sadly none of the options seem to cover my issue. I didn’t try!

  • hyacinthislove jay jay (@hyacinthislove) reported

    @tattooedandmad @AskNationwide I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • Mojomarm Rebecca 💙 (@Mojomarm) reported

    @AskNationwide Thanks but on further investigation, I suspect it’s an issue with the bank where the payment originated as opposed to yourselves

  • MonikaWojciech4 Monika Wojciechowska (@MonikaWojciech4) reported

    @ErickaFtw @AskNationwide I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅