Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (28%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Slough and London.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Morgan
(@phil1935morgan) reported
@AskNationwide hi- we have sold our house and our mortgage has been settled up in full on the 28th july. You have still taken a mortgage payment on the 1st aug which you shouldn’t have. Can u help
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Lisa Fisher
(@lmr5679) reported
@AskNationwide No. I use the app fairly regularly and have never had this, and couldn't find the number on your website.
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Jayakrishnan
(@jkhere4all) reported
@AskNationwide Just tried on my laptop. 100% problem is with your 3D secure verification step. After I verify the message on NW app, Amex logs me out. I do not have time to talk to your team. I will use another bank account.
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Kenneth Bird
(@k_j_b_i_r_d) reported
@AskNationwide Your app is freezing on opening screen. Won’t go any further than NW logo on trees. iPad Air 2 Latest iOS. No problem on iPhone 7. Please advise.
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Graham webb
(@Webb1968) reported
@AskNationwide Well they gave me a sort code and account number to use ,but when I try to use it via online banking the account kicks me back into the login page
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John van Dieken
(@doubledutch13) reported
from
Methil, Scotland
@AskNationwide Yes that’s what I did today. They said they found an error on revising it and have issued it today. They say you may take 3-5 days to process it. I told them they were wrong. NW credits it immediately ?
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IanS
(@IanSPointOfView) reported
@AskNationwide what has changed with using Nationwide’s debit card abroad. Never had problems previously but last week in Mallorca it failed in first 3 shops and first 4 ATMs - only managed to successfully use it in 1 ATM and airport shop on way home.
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Kelly
(@kellyyb98) reported
@AskNationwide your website and app is so stressful I've changed my address manually a month ago and today tried to shut down my ISA and the website crashed so I have no idea if my account is actually getting closed or if any paperwork will be sent to my correct address 😶
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Jemma Anderson 💙
(@Jemstar76) reported
@AskNationwide I did try that first, apparently, the branch phone lines are closed, and I was referred to the website that referred to you. We'll have to take a gamble I guess. Thank you.
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To much cleaning plz help
(@HurricaneHam) reported
@AskNationwide hey. I'm wondering if I can cancel a pending payment via the banking app or the browser site?