Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (32%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Walton-on-Thames and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Walton-on-Thames |
Login | |
| Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tiara Johnson
(@tiara__johnson) reported
@AskNationwide I just made a purchase online. The first time, it failed (I got Error 404 on their site), yet the money was taken from my account. Then, it went through, but the money was taken again. Now, I have 2 transactions in my pending transactions for the same amount.
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Rick
(@RickKelk) reported
@AskNationwide Hi, I set up a help to buy ISA before the deadline and then forgot about it. I've had a yearly reminder letter from you, but there's no details on the letter, and I can't find them anywhere. What's the best way to get it sorted? Should I pop into a branch?
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Bhavin Parmar
(@bhavin_me) reported
@AskNationwide hi I need my banking statements from 2012-2013 I was trying to contact on phone and chat not received any help
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lorna
(@holaitslorna) reported
@AskPayPal @AskNationwide i received a refund to my PayPal account for some concert tickets bought well over a year ago and it’s gone to my cancelled card, and the money isn’t in my balance or on my card which has the same account no & sort code, can someone help please?
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Jay Aardee
(@jayaardee7) reported
@AskNationwide @JonPertwee1919 Are the accounts down?
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Jonathan Cantliff
(@cantliff9) reported
@AskNationwide Well I only have the customer number so far so I guess I'll have to wait until I get the full details
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Jay Aardee
(@jayaardee7) reported
@AskNationwide Nothing showing on my accounts have you a problem
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Sporting Nest 🇸🇴
(@SportingNest) reported
@AskNationwide Right, I'm getting very frustrated with Nationwide now. I tried the online chat - can't help - I called the number - "you need specialist team" - they couldn't help - called number again - reset my login process.. but the questions etc. are not reset.
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Jonathan Cantliff
(@cantliff9) reported
@AskNationwide I've noted the customer number is the same for this new account, why has it not appeared on my existing internet banking?
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Jay Aardee
(@jayaardee7) reported
@AskNationwide @JonPertwee1919 We are working on this message