Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/26/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • dearden89 Anthony (@dearden89) reported

    @AskNationwide And there we have a typical Nationwide rude response, just like the customer services rep who hung up on me. Time to start looking at a switch!

  • ordinaryperp Just an Ordinary Person 🌸 (@ordinaryperp) reported

    @AskNationwide If you can just provide me with a link - assuming there is one on your website, or elsewhere. I'm interested in what NBS is supporting/funding across the whole UK, not just locally. Thanks

  • dearden89 Anthony (@dearden89) reported

    @AskNationwide why can't a customer services representative unlock my pin after I've been on hold over 20 minutes? Why is it acceptable for said customer services representative to then hang up when I asked to register a complaint? I knew we should never have opened an account!

  • emotional_Rodeo Countess Juniper (@emotional_Rodeo) reported from Manchester, England

    @AskNationwide why can’t I send money why do you say you have a technical issue but your service says everything is fine why do you do this to me why do you have to be the most difficult thing known to human kind

  • ordinaryperp Just an Ordinary Person 🌸 (@ordinaryperp) reported

    @AskNationwide Asked this question yesterday but received no response. Where can I, as a customer, locate what events and organisation you are supporting?

  • mamaberry40 Susan Berry (@mamaberry40) reported

    @AskNationwide what an efficient seamless switch service. My switch completed 30th November and today you have paid me the £200. Fantastic service 👏 👌

  • tommyndavis1952 Tom from Retford 🏳️‍⚧️🏳️‍🌈🇪🇺👠🐶 (@tommyndavis1952) reported

    @courtneyapril34 @AskNationwide We have joint accounts so should not be a problem

  • HeatherVGodfrey Heather Godfrey (@HeatherVGodfrey) reported

    Well, @AskNationwide, you are advertising your support service for people who need advice on the cost of living, but how us it that someone like me, who has an account problem, has to make do with a stupid chat-bot?

  • sheilam35016184 sheila madden (@sheilam35016184) reported

    @AskNationwide You will see from my account and the information you have on your system that we have never missed a mortgage payment. We’ve always been in employment and earn a good wage between us. I am absolutely disgusted with nationwide and the service and I would rather go elsewhere.

  • wil53907337 Jane Wilson (@wil53907337) reported

    @AskNationwide You mean not here to help but help yourself keeping money not legally yours during pandemic leaving someone with no money at all.