Is Nationwide down in Staines, Surrey, England?
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Nationwide
Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Mobile App (30%)
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Website (25%)
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Transactions (10%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Wembley, Worcester Park and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Login | |
| Hayes |
Transactions | |
| London |
Login | |
| Wembley |
Mobile App | |
| Worcester Park |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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wired💙2849
(@p_hAnon_ymous) reported
@AskNationwide I've looked into what you said. Realme have just released the beta UI V3 update on 16th December. It is not rolled out to my device yet. However all my other banking apps work fine. Which begs the question, why is NW app causing problems with realme UI v2?!
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Iain Turner
(@IainTurner5) reported
@AskNationwide why can I only get statements back 15 months on your app & website ? . No use for tax returns or trying to resolve lockdown queries.
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Mike Carroll-Owen
(@mco1986) reported
@AskNationwide is there an issues sending money to a different account please?
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John
(@johnwithbeard) reported
The @AskNationwide chat bot is no help, of course, and when I take the option Speak to Person, it tells me none available.
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Craig Hughes
(@Scragglington) reported
@AskNationwide FYI, your online current account origination page isn’t working. Tried on 2 separate devices, I get past the soft credit check and am offered a FlexDirect account, but the Apply button does nothing.
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wired💙2849
(@p_hAnon_ymous) reported
@AskNationwide Fyi I still have to sign in through browser to use my NW bank on my phone
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Hannah Taylor
(@hannahtaylor89) reported
@AskNationwide hi guys a website took payment for an item three times by mistake before it finally went through. The three transactions have been pending since last Tuesday. When will they go back into my account pls? Thx x
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Fiona Tucker
(@Fi_tucker) reported
@AskNationwide absolutely disgusted by your customer service dealing with errors made on your side with my widowed mother. Bereavement is really tough, made harder by your refusal to deal with a problem swiftly and disallowing access to cash for 2 days. @BBCWatchdog #incompetent
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Gary Fisher
(@garyfish76) reported
@AskNationwide Here to help by saying you cannot help and passing you to another department who tell you to speak to the first department because they can’t help
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Dave H 🏴 🇪🇺 Invoke Clause 8 (1320)
(@BCCletts) reported
@Mistywoman1 @AskNationwide Mix that with the customer service off-shoring with @ScottishPower especially (I've a screwed up account where the instructions were completely inverted in 2019 - still not sorted - & the emails begin "Dear Miss David/Mr Dave") We need to highlight service suppliers who employ >>