Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/06/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TiredAuthorDan Tired Author Dan (@TiredAuthorDan) reported

    @AskNationwide is anyone available to help, the automated system is blocking connecting to an agent?

  • a_little_wilde (@a_little_wilde) reported

    @AskNationwide do you have any idea when I’ll have access to my money? I got declined @ the supermarket this morning and I’m absolutely mortified

  • newport_p newport🌹 (@newport_p) reported

    @AskNationwide @Nicolef1Penney Have you just called a customer a Karen because they want to be able to use their bank account?

  • dannyrowbo Danny Rowbotham (@dannyrowbo) reported

    @AskNationwide any ideas when online banking will be back up and running, I constantly have issues with transferring money and it’s starting to get really annoying

  • debsyW14 MD (@debsyW14) reported

    @AskNationwide will the issues be resolved by end of the day. I transferred money for food and shopping so now I have no money as it’s stuck. Need money pretty soon.

  • kearney_ruth Ruth Kearney (@kearney_ruth) reported

    @AskNationwide having problems with delays in transactions from my account. Any help would be appreciated.

  • JacobEv72196230 Jacob Evans (@JacobEv72196230) reported

    @AskNationwide Not possible to make outgoing payments??? Delays are one thing, preventing me from sending money out of my account, major WTF, switching bank, this is disgraceful

  • RacheyG82 Rachel G (@RacheyG82) reported

    @AskNationwide All by design yeah? Cruel doing this to people at Xmas. An you’ll be well aware of the issue yet zero transparency with your customers who ENTRUST u to take care of their cash. So not acceptable nor are ur generic replies. Get it sorted ASAP befor ruining Xmas :-(

  • deb2345678 debbie simmons (@deb2345678) reported

    @AskNationwide when will you be fixing the problem of me being able to get my money

  • MaDaMBu06332773 🦋MaDaMe BuTtErFlY🦋 (@MaDaMBu06332773) reported

    @AskNationwide @rob_j1987 That is UNTRUE! I transferred from another bank at 8am I was NOT TOLD ANYTHING and recipient still has NOT received! I am NOT a customer of yours so where is MY money #theives #nationwide