Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/17/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • oilybrian Brian Jackson (@oilybrian) reported

    @AskNationwide very poor service messing long standing customers about after my wife and I went to the local branch to open a flex account plus only to be told that no one at the branch was qualified to open this account . rubbish . A wasted journey in to town plus car park fee

  • abbzyg Abby G (@abbzyg) reported

    @AskNationwide hey my contactless and Apple Pay has suddenly stopped working on my debit card

  • that_nick Nick Henderson (@that_nick) reported

    That @AskNationwide ad where they advise a woman to put less milk in her cereal because they are trying to help. So wide of the mark. It’s awful. This is Nationwide Building Society with total assets of £272 billion in 2022.

  • DarthKinta Darth Kinta (@DarthKinta) reported

    @AskNationwide is your site having issues? I'm trying to make a payment to Iceland but it keeps repeating that I have insufficient funds when I have more money in there than is required.

  • the_three_kims TheThreeKims 🌹 (@the_three_kims) reported

    @Pingachoo @AskNationwide I have similar issue I can’t use it to pay any bills

  • james6918 James Morrison (@james6918) reported

    @AskNationwide We are in the process of cancelling a reserved product to select a new one, could that be causing the issue?

  • AmnSiingh Amnpreet Singh (@AmnSiingh) reported

    @AskNationwide Your banking app is down??

  • emidie Em (@emidie) reported

    @AskNationwide phone insurance included with a flexplus account is AWFUL! Made a claim back in June, have had nothing but trouble! Been broken and shoddy phones! From my experience, stay well clear!

  • jade9268981235 jade92 (@jade9268981235) reported

    @AskNationwide Spoke to someone, and he confirmed that it's system issues. Hope things are up and running again soon!

  • hiitstoddkraine todd kraine (@hiitstoddkraine) reported

    @AskNationwide The ridiculous overdraft fees I am paying just to survive. When you are meant to help people!!!