Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 09/18/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (26%)

    Website (26%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Login (24%)

    Login (24%)

  4. Transactions (16%)

    Transactions (16%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Hounslow and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Koralin88139803 Koraline (@Koralin88139803) reported

    @AskNationwide nationwide app down - it just keeps saying it's sorry and appears to be experiencing a technical problem. Very annoying! Your service info isn't showing any issues. Can you advise?

  • HannahRoseBee Hannah Rose (@HannahRoseBee) reported

    Can’t cope with the fact @AskNationwide still make you use a card reader to set up a new payment. It’s a pain in the *** when they take 5 working days to send a new one 🥹

  • jlund76 jjams67 (@jlund76) reported

    @AskNationwide @loudminorityrad Lool we aren't stupid it comes down to one thing 💰💰💰

  • LS19Rob Rob (@LS19Rob) reported

    @AskNationwide ...as I want to maintain access to the significant mortgage overpayment I've made, if the worst ever happens.

  • enragedbadgerz Jonathan Waterhouse (@enragedbadgerz) reported

    @AskNationwide your pending transaction button on your app is down. when pressed it says cannot load. it been like this on and off for weeks as you are aware. this is the reason I think I should complain. your app is broken and as a result I don't know what's happening.

  • GML4072 Gary Lewis (@GML4072) reported

    @AskNationwide I’ve just made a payment to a debt company, the screen indicates to pay £5 but they took full amount of £107.40 on their website, how can I get this transaction cancelled plz

  • Minnieismad51 Hayley Smith (@Minnieismad51) reported

    @AskNationwide my card keeps declining even though there is money in the account. Can you help?

  • LS19Rob Rob (@LS19Rob) reported

    @AskNationwide your AI chat is of no use, the agent who it was transferred to couldn't help then after calling the number I was given, navigating the millions of options I was then told lines are closed and cut off. Will you be as useless or can you assist?

  • enragedbadgerz Jonathan Waterhouse (@enragedbadgerz) reported

    @AskNationwide I hope ypu never have to feel as sick as I do at them moment, with your bank not even able to show you the one thing that can put your mind at rest, and a customer service agent who takes an hour to tell ypu they are closed

  • enragedbadgerz Jonathan Waterhouse (@enragedbadgerz) reported

    @AskNationwide now I appreciate the banknhas tocopherol its self bit I assure you the problem is at your end