Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Website (25%)
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Login (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Wembley, Worcester Park, London, Hounslow, Walton-on-Thames and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Mobile App | |
| Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Login | |
| London |
Website | |
| Walton-on-Thames |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Matty Youngs
(@Youngsy1986) reported
@AskNationwide Except mortgages you clearly don’t want to help me!
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Jan
(@JanGriffijs) reported
@AskNationwide It’s been 48 working days !!
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Maxine
(@maxined02) reported
@AskNationwide I usually have a standing order go into my bank account on 1st of the month but it’s not there today. Is there a problem?
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~*~Lou~*~
(@Lou030402) reported
@maxined02 @AskNationwide I'm having the same issue, my ex partner is saying its come out of his bank but nothing showing in mine as yet
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GR3ATNESS
(@kmsipha) reported
@AskNationwide I’m a student I’ve been waiting on sfe from January nationwide keeps rejecting therefore I’m in rent errors etc I haven’t had money for food from January I call nationwide everyday till today nothing is resolved they act like they’re but really they don’t care
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Claire St
(@stapos_hacks) reported
@hannaahgrubb @AskNationwide I’m having the same issue! None of my direct debits have gone out from my nationwide account either.
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Robin McKelvie
(@robinmckelvie) reported
C’mon @AskNationwide. Cannot get through on the phone. Your social media team say they’ll help, but ultimately pass me to automated system. Which cannot help. Then get online chat. Which cannot help. And everyone refuses to call me. Just trying to transfer an ISA. To you!
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Cheryl
(@CherylCision) reported
from
Burgess Hill, England
@AskNationwide is the app down? Click on and blank page.
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Paulf399
(@paulfaulkner399) reported
@AskNationwide great building society but do not touch their home insurance with a barge pole. Went up every year and now I’ve moved trying to charge me over £70!!! Poor customer service luckily I never had a claim!!
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Phil Kinch 🇬🇧 🏁
(@Phil_Kinch) reported
@AskNationwide having issues with the app. Unable to transfer funds to either an internal or external account my android mobile. Menu disappears from bottom of screen after login.