Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 01/31/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mjha001 mel (@mjha001) reported

    @AskNationwide Do your company seriously never learn anything from past issues? This has happened nearly every month for the past few months It's not good enough really, is it? Whoever is in charge of your website needs a serious talking to about how to manage it.

  • EllaaB90 Ella (@EllaaB90) reported

    @AskNationwide It’s getting a bit ridiculous, today is most people’s pay days. How long is this issue going to be unresolved ? My travel card runs out today, how can I get to work?

  • chaptersofkate chaptersofkate (@chaptersofkate) reported

    @AskNationwide If there are insuffiencent funds in the account and a standing order it due - will it bounce or go into unwarranted over draft?? I am trying to send the money but is not working! Will this effect my credit score? Help!

  • SteveAttw00d Steve Attwood (@SteveAttw00d) reported

    @AskNationwide Your systems are archaic and failing customers. Complaints procedure is not working and I feel short changed as I upgraded to Flexi Plus and now given the privilege of paying for poor service.

  • muskysman Glenn C (@muskysman) reported from Retford, England

    @AskNationwide have you got an eta as to when incoming payments issue should be resolved . As an IT head of service myself I would expect to keep customers up to day with an era for resolution. Do we expect to see any payments today into our accounts

  • Stuart__Miller Stuart (@Stuart__Miller) reported

    @AskNationwide do I have to try & send my outgoing payments now they are working? Or will it try again once the queue is cleared?

  • MarkBro22301157 Mark Brown (@MarkBro22301157) reported

    @AskNationwide You should be able to fix it quickly really, you’ve had enough practice

  • Chantel34243895 Cheerylfc (@Chantel34243895) reported

    @BarclaysUKHelp do you offer a service better than @AskNationwide

  • My6Percent My6percent (@My6Percent) reported

    @AskNationwide I wanted to understand whether I ought to move banks as I was worried about the regular errors with payments. Your automated response just makes matters worse.

  • chaptersofkate chaptersofkate (@chaptersofkate) reported

    @AskNationwide Due to these problems I can’t transfer correct funds before standing orders come out. Will this effect my credit score? Will putting cash on my card work?