Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/29/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Luke_Rob85 Luke Robinson (@Luke_Rob85) reported

    @AskNationwide Hi, me and my partner have both been saving in our help to buy ISA with the idea of being part of our deposit down-payment. It's come to my attention this may not be the case and thus, we are wasting our time. Could you clarity please.

  • clayton_hatch Louise Clayton-Hatch (@clayton_hatch) reported

    @AskNationwide could your services be any more naff!? This is the 2nd time your online banking international payments have failed and crashed in as many months. Been trying for hour to pay an international bill. Get "we've experienced a technical error" or it logs me out.

  • jwalters87 Jimfreck (@jwalters87) reported

    @AskNationwide your Verify visa system isn’t working for me? Doesn’t respond when I click on either verification or card reader option.

  • LuanaElisabetta Luana 💀 (@LuanaElisabetta) reported

    @EstherRosanna1 @HSBC_UK @AskNationwide Yeah. I am so so stressed out about it & they just don’t care. 😔 Glad your husband hasn’t had issues since moving. That’s terrible! Why are banks so awful sometimes? This is people’s money!!!

  • nigel_mottram Nigel Mottram (@nigel_mottram) reported

    @AskNationwide Hello,I'm trying to access a payment made in July 2019 as I need proof I paid it , please help !

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide 3 times i've been cut off this morning sarah barton hasn't got contact no for mpearce why is she answering a phone no you supplied which is incapable of connecting the customer to person sending emails with no phone no on it? Breaches S13 15 19 20 21 29 149 EA2010

  • denise_amberjay amberjay (@denise_amberjay) reported

    @AskNationwide i have a problem i hope you can help me with on 1st january2022 a payment for £23.58p was taken from my account for klarna but it bounced back to you but not to my account

  • lostinmyminds ~ (@lostinmyminds) reported

    @AskNationwide Thabks for this. If it causes such a problem, why is it an option when setting up a S/O? It's not clear which way it works.

  • redspark1 Dave (@redspark1) reported

    @AskNationwide hi. Thanks. I had DD set up for 1st to personal, individual, serious issue and for 3 days endured their stress at me not knowing what was going on. Upset I'm not considered someone to have suffered from this

  • eastcoaststoat Ian Gray (@eastcoaststoat) reported

    @AskNationwide Buy yhe time she sets up the account and then goes on the phone it times her out, and she has fdone it three times and has now given up , it's the phone number thats the problem