Is Nationwide down in Staines, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Nationwide
Nationwide is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Login (27%)
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Website (26%)
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Transactions (7%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Worcester Park, London, Hounslow, Walton-on-Thames and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Login | |
| London |
Website | |
| Walton-on-Thames |
Login | |
| Slough |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Anand Lakshmi Kanthan
(@anand_tkm) reported
@AskNationwide .Pathetic service. I am waiting for a month for my 7000£ to be either credited to my uk account or sent back to the receiver. Pathetic fund transfer service.
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Olly Hatch Esq,.
(@OllyHatch) reported
@AskNationwide Hi Nationwide - are you having problems with your intern et banking site today? I can't get onto it and wondering why...🤔😠
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Clare Threlfall
(@truffuk_clare) reported
@AskNationwide It's not Barclays issue. 5 x payments were sent from Barclays at the same time. 3 of those have been delayed but received into my Nationwide account. 2 are missing. This isn't a Barclays issue.....it's a Nationwide one. Please get in touch to confirm how this will be resolved.
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emma-kvs
(@emma64979643) reported
@AskNationwide Not helpful aT all as I had cash to pay it with as no money in my my account so guess I’ll just get penalised by you for your own stupid fault. Total waste of my time and energy!!! Service has become so poor!
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Jackie Dupre
(@JackieDupre5) reported
@AskNationwide Tatty bye @AskNationwide Absolutely atrocious service and I have zero faith in you whatsoever to look after my money .. switching now and hopefully the majority of your 'members' (that's laughable) will do the same before you fold altogether!
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Emma Edwards
(@Mxx1988) reported
@AskNationwide I’ve spoken to NatWest, the money is not with them and the transaction has not been reversed. They suggested you check your suspense account? The issue is clearly not resolved …
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emly 🧚🏼
(@emjanerx) reported
@AskNationwide can you please explain how my sister launched a complaint the same day i did, the same way I did. However, she received compensation and I haven’t even received a response despite both experiencing the same issues.
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Clare Threlfall
(@truffuk_clare) reported
@AskNationwide Why am I being inconvenienced due to a problem caused by Nationwide?
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Rhs
(@rhs883) reported
@_amyyma @CET_UK @AskNationwide I am with Direct Line and they use CET. There is no hot water at my property since 18/12/2021. Horrible service with time wasted when engineers did not turn up. Really disappointed with the non-response and ignorance from the teams.
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J
(@jimmyb03) reported
@AskNationwide Yes and I’ve provided u with it both over the phone and in branch. I’ve been given an inc number - but STILL u insist everything is working fine (branch confirmed not and showed an e-mail internal that says otherwise). Be transparent. And a timescale 4 my money @financialombuds