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Nationwide

Nationwide status: access issues and outage reports

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Website (27%)
  • 26% Mobile App (26%)
  • 12% Transactions (12%)
  • 5% Transfer (5%)
  • 1% Withdrawals (1%)

Live Outage Map Near Staines, England

The most recent Nationwide outage reports came from the following cities: Maidenhead, Hounslow, Hayes, Wembley, and Worcester Park.

CityProblem TypeReport Time
Maidenhead Transfer 9 days ago
Hounslow Login 22 days ago
Hayes Transactions 26 days ago
Wembley Mobile App 1 month ago
Worcester Park Mobile App 2 months ago
Hounslow Login 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • HannahMarsh3
    Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • mcginn_maureen
    Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • adamreestaylor
    Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07
    Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • shunmarklew
    shun🦄 (@shunmarklew) reported

    @nottashafierce @AskNationwide @financialombuds I’ve been in constant contact with the employer unfortunately still nothing on there side, the woman I spoke to earlier from nationwide was 0 help and didn’t seem arsed either, I’ve opened the complaint with nationwide first as fos will tell me to back there and see how -

  • SouthDevonSue
    Sue Jamieson (@SouthDevonSue) reported

    @AskNationwide Hi it wd be helpful to advise new members to leave 7 working days before trying to set up #onlinebanking for new A/C. It wd've saved me 26 mins on phone tonight to CS (who knew this condition) plus time wasted trying to register. Not a great start to my Account.

  • duffaSteve
    Steve Morgan 💙 (@duffaSteve) reported

    Hi @AskNationwide - cant log in this morning. Is this a known issue?

  • Old_Spot
    Betty (@Old_Spot) reported

    @AskNationwide I’ve been charged twice for something how do I sort it out? I can’t see an 0800 customer service number to call

  • andrewpain1974
    Andrew Pain (@andrewpain1974) reported

    @AskNationwide ok will do - this is day 4 - still can't get in - the message I keep getting online is that there is a nationwide technical error. I tried lost and stolen, but the automated voice response hung up on me. I will be shutting down my accounts with you @WhichMoney @WhichUK

  • skiingrhino
    🚴🏻‍♂️ Paxo ⛷ (@skiingrhino) reported

    @AskNationwide Why are you spending my money on this rubbish and no on ensuring your actual banking systems don’t keep breaking down? It’s not what I expect as a “member”

  • PetrieDerek
    Derek A Petrie (@PetrieDerek) reported

    @AskNationwide I’ve sent monies tonight to @VirginMoney but not received yet. Are there issues with outgoing payments?

  • CassNdu
    CassieN - Solidarite avec la France (@CassNdu) reported

    @AskNationwide There's no point in complaining All I'll get will be a reply full of platitudes and meaningless empty words. Can't tell you how disappointed I am in Nationwide and it's management letting us all down again so badly again. Very very poor. A terrible advert for mutuality.

  • lee_owen1976
    Lee (@lee_owen1976) reported

    @AskNationwide This is happening way to often since December, other banks are not having this problem over and over again. Once more and I’ll be moving.

  • 3ple_chief
    3ple (@3ple_chief) reported

    @AskNationwide You guys should be serious for once. What's all this breakdown every now and then? Maybe I should open another account from a serious bank and shut my nationwide account down. I don't like what I hate