Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/08/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (32%)

    Website (32%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • wobblymoomin Teri (@wobblymoomin) reported

    @AskNationwide I'm not sure that will resolve the issue. I need an update on why I can't set up/pay payees on any of my Nationwide app/website. The card reader isn't working, and internet banking is showing errors, same as the app.

  • OhThatCurlyOne 🥋Dee/MissKarate🥋 (@OhThatCurlyOne) reported

    @AskNationwide I am not a customer. I am looking to take out a FlexPlus account and would like a hard copy of the policy booklet to browse.

  • wobblymoomin Teri (@wobblymoomin) reported

    @AskNationwide I've called and they can't do anything. They've escalated and said I can't do anything. Now my account won't let me do anything, nor will the app even open now. Constant error messages?

  • Strokewell69 Strokewell (@Strokewell69) reported

    @AskNationwide hi, my card isn’t available in the manage cards section of my account… and I can’t transfer any funds due to the card reader not syncing with the card. How can I fix this?

  • repoRkraM Mark Roper (@repoRkraM) reported

    @AskNationwide I'm trying to login to online banking and repeatedly get "We're sorry. We seem to be experiencing some technical problems." - but no indication of what the problems actually are or how I can solve them, any ideas? I have already rebooted and cleared cookies.

  • Hara_Juku_Chan Hara_Juku_Chan (@Hara_Juku_Chan) reported

    @AskNationwide I didn't remember my customer number for internet banking so I tried the recall service, but I was told that I had attempted too many times and I'm now locked out and have to re-register for online banking. What's going on?! I haven't tried before, so who has?!

  • Ankit20035 mind your own business (@Ankit20035) reported

    Due to lack of support and poor service as usual with @NatWest_Help I've closed my accounts sick of being ignored everytime I've got an issue @AskNationwide have gained a new customer

  • Reece36235197 Reece (@Reece36235197) reported

    @AskNationwide Hi I’m trying to open a new account with nationwide but when i start the application it says update my personal details i want to close one of my bank accounts i have and move it across im just wondering if anyone could help me? Reece

  • MatthewMcMullan MattMc (@MatthewMcMullan) reported

    @Barclays @AskNationwide @AskNationwide Each time I had to re-explain the situation, was told it would take 3–5 working days, or that the transfer had failed and was being reprocessed. No follow-up with me, I did all the chasing.

  • mohitbehl24 Mo (@mohitbehl24) reported

    @AskNationwide Moved over to Nationwide! Wish I didn't.. Shocking customer service. What was agreed hasn't been actioned. App chat = awful