Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/05/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Paige_Emma23 Paige'Emma (@Paige_Emma23) reported

    @AskNationwide i need assistance Asap and your emergency number is bull!! . Doesnt work then when I ring again its on hold for 5 mins minimum. I better be reimbursed after I pay a fee every month and have been loyal customer for 20+ years, and you give me **** service. Fuming.

  • chickennrice00 Dave (@chickennrice00) reported

    @AskNationwide Your phone help is a waste of time

  • haydencohen Hayden Cohen (@haydencohen) reported

    @AskNationwide I’m trying to pay off my barclaycard from my nationwide current account but no payee name is ever accepted. Are you able to help please?

  • GrndhoppingGrl GroundhoppingGirl (@GrndhoppingGrl) reported

    @Dante_Banks That is awful. I will never forget the three or four days I spent sorting out my dad's affairs after he died. Breaking the news of his death to strangers on the phone a dozen times nearly broke me. Big, big up to @AskNationwide bereavement team who were wonderful.

  • JayneMBowers Jayne M Bowers 💙 (@JayneMBowers) reported

    @AskNationwide Hi you charge me a bank fee to provide this service. It is not a service, it is worthless and stress increasing. Please let me know what you are doing about evaluating and reviewing this service.

  • Howl_Sarah Surely You're Joking... (@Howl_Sarah) reported

    Dear Ms Cosbie, do you intend to help? @Debbiecrosbie1 @AskNationwide @financialombuds

  • hafiz_11120 Hafiz 🇧🇩🇬🇧 (@hafiz_11120) reported

    @aimisthegame Yeah that will be taxed and NIed. But at least @AskNationwide doing their part to help their workforce

  • rdotsidney rsidney (@rdotsidney) reported

    @AskNationwide i just cannot get along with your website virtual assistant stock questions so have left a new message in the text box. will i get a response from the team that way?

  • ChrisWa01585410 Chris Walker (@ChrisWa01585410) reported

    @AskNationwide I'm so sorry it's late sue but I've just finished work and gone to check my account through the app and it says that I'm -£18 and pennies and I can't click on it to access my account to see what has come in and what has gone out which should help me understand what is happening

  • KatieAnneLuff KatieAnne (@KatieAnneLuff) reported

    @AskNationwide Live chats emails phone calls do not help at all!!!!!! I am unable to eat to buy for since!!’