Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Login (28%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Slough and London.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
Login | |
| Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Hutchinson
(@stonicsequence) reported
@AskNationwide Sheffield branch closed until March. Meadowhall branch no counter service. 60 mile round trip to get our own money out? No thanks. Closing account ASAP.
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L i t t l e D a n
(@LittleDanKMT) reported
@AskNationwide I'm confident at using your online banking, it just massively aggravates me l, that I have to use my card reader to add new payees each time. Is there a way around this? Surely my log in code or being sent a OTP code each time would be easier and less time consuming.
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Tim Staddon
(@tstaddon) reported
@AskNationwide You need to open up the iPhone app geography though - Ukrainian refugees can't install it. It only works if iPhone is set up as UK. Android app doesn't have this problem
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Peter O'Hare
(@pohare551) reported
@TSSNI can you help or direct me to somewhere I can get this looked into? @AskNationwide if food has been delivered cold, am I able to request a visa chargeback as the goods are not as described?
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Dee
(@lajani3) reported
@AskNationwide How can I cancel a DD with you and within a good amount of time, and you still give access to @UtilitaEnergy to withdraw over £600 from my account for 1 months gas and electric use?!? This world is MAD! I want my money back!!! Just robbing us blindly!!!
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Chloe
(@LuckyClover1995) reported
@AskNationwide just tried to deposit money via ATM. It took the envelope and cancelled the transaction but didn’t return the money! Help?!
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Sally Bovill
(@marmite1506) reported
@AskNationwide @Sibby_Sibthorpe Or send a screenshot of our tweets to Customer relations? You shouldn’t make it difficult to give feedback.
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide You're not there for your loyal customers. NWide very quick to increase mortgage rates but SLOW to increase saver rates. Your CEO laughing all the way to the bank? Huge profits = POOR, loyal customers 😔
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katherine
(@katherineuknpt) reported
@AskNationwide For the last year, several of my account debit cards have not been appearing in online banking or in the app. Noone can fix it in C/S & my formal complaint sent weeks ago has been ignored. #sortitoutnationwide #nationwidemayhem
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Paula Simpson
(@paula66simpson) reported
@AskNationwide Yes it is set up and the problem seems to have resolved itself with the bonus of me saving nearly an extra £3 this month