Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (29%)
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Website (24%)
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Transactions (12%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Wembley, Worcester Park and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Login | |
| Hayes |
Transactions | |
| London |
Login | |
| Wembley |
Mobile App | |
| Worcester Park |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Hartness
(@Jackie_Hartness) reported
@AskNationwide thanks for your help great customer services with my current disability carnt thank the man in wakefield branch and the guy on the phone enough helped me out today cheers
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Dallen
(@Dallen1618) reported
@AskNationwide Your chat service is disgusting. Treating people like they’re a child. Hope “Hamza” looses his job for the way he went on 🙏🏻🙏🏻
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xero 🇵🇸🇺🇦🇸🇾🏴
(@gavxero) reported
@AskNationwide hey nationwide. My home insurance renewal came in at £1,500 today. Your kind operator managed to whittle it down to £1,100 by removing everything and maxing the excess. @TheAA_UK just quoted me £255, and even less for being a member. What's that about? 🤷
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fightthegoodfight
(@jamjam_ftgf) reported
@AskNationwide . Every single person I have spoken to has given duff advice re accessing an account for which I have a PoA registered with you. I have wasted endless hours on this and still cannot access the account online. And your AI on telephones is not customer friendly!!
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DoctorBohemiangirl
(@Bohemiangirl) reported
@AskNationwide Unfortunately it did not go very well. I'm asking why my account numbers are being sent out via email, then chatman asked me for the account number. I don't think that's what you do if there might be security issues, then he hung up on me.
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Hannah Smith
(@hjsummers) reported
@AskNationwide how do I complain about Flex Plus benefits? I accidentally put the wrong fuel in my car. Contacted AA fuel drain service was told they don’t employ Fuel Technicians in Devon so they couldn’t help. I live in a city not the middle of nowhere!
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Liz
(@lizginandtonic) reported
@AskNationwide why is the Morden branch showing as open on the website but it's very closed in person? Please update branch info timeously!
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Nicola Reynish
(@NickyReynish) reported
Get your act together @AskNationwide ! My 83 year old mother has been a loyal customer for decades, now she is unwell and needs your help! We have done everything you have asked, paid a solicitor for a LPOA, registered it 6 months ago, still can’t help her due to y bureaucracy!
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Ugla Stefanía Kristjönudóttir Jónsdóttir
(@UglaStefania) reported
I usually don't complain publicly, but I'm quite exasperated with @AskNationwide's customer service. I've gone to their branch 3 times with proof of address, and every time they've refused to accept it - the last time because my doctor's note didn't say "to nationwide".
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Angus Milner-Brown
(@AngusTheValuer) reported
Why does it take 'Up to 15 Working Days' to transfer a Cash Isa to another provider? @AskNationwide @MoneySavingExp This seems excessive, when most interbank transfers are instant.