Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/03/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • crystaIcoconut Becca (@crystaIcoconut) reported

    Lovely to wake up and see my wages haven’t been paid into my account yet because @AskNationwide is broken for the 2nd time in 2 weeks

  • steviecardwell Steven Cardwell (@steviecardwell) reported

    @chrisbl1984 @AskNationwide What gets me is until 5.30am there's nothing on the app saying issues then here its copy &paste nothing wrong answers too that's taken hours to admit they are having problems, this short delay 5 hours later answer where its usually by 12.30 wages etc are in account just a joke !

  • harvey_nuttall Harvey Nuttall (@harvey_nuttall) reported

    @AskNationwide hmmm payday and there's delayed service from yourselves.what time will this be fixed?

  • kaykay6878 kayleigh (@kaykay6878) reported

    @AskNationwide When will the system working again

  • JohnBasically John (@JohnBasically) reported

    @AskNationwide payments are broken AGAIN?!!! I literally get paid today and need it for my bus in an hour, why are you the only bank who keeps pay from customers 🙃 never mind all my direct debits today 🙃

  • JDSpurs31 JDSpurs31 (@JDSpurs31) reported

    @AskNationwide Faith, I've lost faith in you already by lying to me. I'm a Loyal customer, Not so loyal after I switch banks.

  • iamtylermullins Tyler Jordan Mullins (@iamtylermullins) reported

    @AskNationwide hi I have not yet being paid from my work due to your banking being down also my insurance policy’s are out tomorrow when will this be sorted ? Never had any issues like this before ?

  • kizz_90xX keira-may 🥳 (@kizz_90xX) reported

    @AskNationwide I am waiting for my wages to go in I’ve never had an issue before can you please tell me what’s going on I have bills I need to pay?

  • HannahD34591183 Hannah Dyer (@HannahD34591183) reported

    @AskNationwide really not the month for issues with incoming money, Nationwide. This needs sorting out - when will my pay appear in my account please?

  • DylanYT__ Dylann (@DylanYT__) reported

    @AskNationwide will we get compensation for this problem