Nationwide down? Current status and problems in Staines, Surrey, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (30%)
• Mobile App (27%)
• Website (25%)
• Transactions (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Staines, England

The most recent Nationwide outage reports came from the following cities: Maidenhead, Hounslow, Hayes, Wembley, and Worcester Park.

City	Problem Type	Report Time
Maidenhead	Transfer	5 days ago
Hounslow	Login	18 days ago
Hayes	Transactions	22 days ago
Wembley	Mobile App	1 month ago
Worcester Park	Mobile App	1 month ago
Hounslow	Login	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Stephen McClay (@SMcClay29) reported 16 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Don Don (@Donxdons) reported 4 minutes ago

  @AskNationwide Really Nationwide? Called this morning to be placed on hold for 15 minutes, then another staff member taking a rude tone when you yourselves have made a series of errors. Looks like I will miss completion date due to your processes. You sat on documents since 9/11

• 
  Mitch (@garthserg) reported 4 minutes ago

  @AskNationwide Yes able to log in again just seems to be an issue in the last couple of weeks when you move back and forth in the app that wasn't there before.

• 
  xx (@Manxy) reported 4 minutes ago

  @AskNationwide @mrburgundy1976 "Speaking" to anyone at Nationwide is a real challenge. Horrendous customer service. How you are getting away treating people like this as a regulated business is madness.

• 
  Steve Brown (@BrownGFX) reported 6 minutes ago

  @AskNationwide our joint accounts show on my phone (on the app) but not on my wife's phone. Can you help please?

• 
  Lynn (@LynnPoole84) reported 8 minutes ago

  @AskNationwide is there any issues with the app?My current account and savings accounts have disappeared and have no access to them!Thanks

• 
  K 💜🖤 (@TheKatieMonster) reported 8 minutes ago

  @AskNationwide @Lisaverena You app is not working. It crashes immediately upon trying to open since last update.

• 
  Don Don (@Donxdons) reported 8 minutes ago

  @AskNationwide I’ve logged a complaint, didn’t receive a text though. The service and procedures are awful, totally incompetent. On one call I was transferred and a child answered! Obviously working from home but should family members have access to work equipmen?

• 
  Geoffrey Badlan (@BadlanGeoffrey) reported 8 minutes ago

  @AskNationwide Terrible service avoid at all costs

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 13 minutes ago from Patchway, England

  @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

• 
  Martin S (@Seniormp) reported 14 minutes ago

  @AskNationwide I will contact you when I get home and give you full details of the total.lack of service offered by the aa