Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/01/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • garyreece27 Gary Reece 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@garyreece27) reported

    @AskNationwide is there a backlog dealing with secure messages at the moment? Usually the service is top notch and takes a matter of minutes for a response but it’s been hours so far? Trying to get something sorted today.

  • Polly05 Polly (@Polly05) reported

    @AskNationwide Am I meant to take a digit off my customer number? It says its a number too long

  • Polly05 Polly (@Polly05) reported

    @AskNationwide is there a problem logging in just now? I got in OK then next step asked me for number and pass code again and said it was wrong. 3 times. Now I'm locked out. My partner has just tried to log into his and he's had same issue

  • 1963United United-In-Red (@1963United) reported

    @AskNationwide @DianaAward One of the problems of bullying at schools, is the fact that some schools deny it is going on in theirs. Denying the fact incase the school gets a bad name instead of tackling and solving the problem.

  • stran01 Anna Strachan (@stran01) reported

    @AskNationwide hi I made a transfer out of my account and it hasn’t reached my Santander account. Is there problems?

  • MarieVSimpspon Marie Simpson (@MarieVSimpspon) reported

    @BarrySheerman @BBCr4today @AskNationwide Single older women-not on benefits- it’s impossible to find somewhere to call home

  • liss_bear alic (@liss_bear) reported

    @AskNationwide vile customer service. “Our calls aren’t recorded therefore I cannot confirm that” so as a customer I’m lying am I?

  • Salmitia Chelle (@Salmitia) reported

    @AskNationwide my card expired last month and I wasn't sent a new one. There doesn't seem to be an option to fix this online. Do I have to call?

  • mumto3teens 2maddogs (@mumto3teens) reported

    @AskNationwide why does my app keep freezing on both iPhone and iPad? The only way to resolve is reboot phone/iPad? And I know it’s not just me as just googled and seems to be a common issue

  • GE0RGIAN0RXSE georgia ☮︎ is seeing louis (@GE0RGIAN0RXSE) reported

    @AskNationwide hi why is my debit card declining when i have more then enough money in it, however i can still use it through apple pay just not any other online banking eg amazon or any other website