Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (28%)
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Website (28%)
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Mobile App (21%)
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Transfer (13%)
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Login (10%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, West Byfleet and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| West Byfleet |
Website | |
| London |
Transactions | |
| London |
Transfer | |
| London |
Transfer |
Community Discussion
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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AS
(@kingaliababa) reported
@AskNationwide Yep tried and still the same I’m afraid. I can log in on a browser fine obviously, but I’d rather have the app working.
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Helen ♐️
(@Helzz8) reported
@AskNationwide is your app being slow as I’ve tried all day to look at my account and it just won’t open!
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ExplainingMoney.co.uk
(@ExplainingMoney) reported
4. @AskNationwide round of this weeks list, offering £100 to new customers and £125 to existing ones, who switch to any of their flex accounts. (Excl basic) Open new or switch into existing account, include 2 DDs and switch date must be within 10 working days.
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Andrew Scott
(@AndrewS01250914) reported
@AskNationwide You know what absolutely infuriates me... Waiting 20 minutes to speak to someone, they cut you off (accidentally?) and don't call back. This should be the absolute minimum effort put into customer service. Especially when it relates to a switch. Not a good start.
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Laura Heeley
(@LauraHeeley7) reported
@AskNationwide I’ve phoned/ messaged/ instant chat so many times! Awful experience @MartinSLewis help!
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VertebratePublishing
(@VertebratePub) reported
@AskNationwide is there a problem with online payments at the moment? Lots of failed attempts across multiple cards.
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david cowie
(@Davidcowie1967) reported
@AskNationwide hi is the banking app out of service at moment as is saying so when I try to access
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Anthony Sillars
(@SillarsAnthony) reported
My solicitor asked #themortgageworks for a settlement figure on a property on 20th July. Today is 1st September!! It was promised within 20 working days - today is the 30th working day. The company that owns them @AskNationwide seems happy with such #badcustomerservice.
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Iain Cathro
(@IainCathro) reported
@AskNationwide 20mins yesterday and 16 mins (so far) waiting on someone to pick up a call is UNACCEPTABLE. This is not a service that is fit for purpose. This needs to be sorted @financialombuds #mortageworks
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Mark Dampier
(@MarkDampier) reported
@AnneAshworth @AskNationwide The biggest problem is a lack of true experts to help, advise and fit. It’s basically a cowboys charter. House owners need to be very careful.