Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (31%)
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Mobile App (30%)
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Website (25%)
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Transactions (9%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Hounslow, Hayes, London, Wembley, Worcester Park and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Login | |
| Hayes |
Transactions | |
| London |
Login | |
| Wembley |
Mobile App | |
| Worcester Park |
Mobile App | |
| London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Sampson
(@OnSamps) reported
@AskNationwide If I get sent to this link that doesn't help my situation without speaking to someone to resolve this I'm leaving the bank. IVE BEEN DOWN THE LISY OF EVERYTHING TO HELP AND SOMEHOW NOW THE ONLY RESPONSE IM GETTING IS ON TWITTER. IVE TRIED THE LINK.
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Jill Green
(@Jillybellybobs) reported
@AskNationwide Queuing payments !! This is not answering my ? , what is or has been the issue that they have had to queued, I have accounts with Nat West (10 yrs) and Halifax(forvever) and an executors account with TSB (2 yrs)and these gave never had this issue
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Brooksy
(@andybrooks69) reported
@AskNationwide Are you saying it is a total coincidence that you have had a major problem and it is NatWests fault that the money has not been transferred? A standing order that has happened without problem for more than 4 years?
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Charlotte Adams
(@MrsCAdams10) reported
@AskNationwide @nationwide you say everything is working again but my husband hasn't received his money still. Should all payments have now been received?
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Maria
(@MCR0211) reported
@AskNationwide @scottsmackay We've just got off the phone to your 'customer service' and you've been completely unhelpful and useless. You don't care where our missing money is and didn't even ask once how much it was,just kept saying 'I don't know how we can help' sort it out @AskNationwide , shocking
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Richard Parker
(@Richard00833879) reported
@AskNationwide It’s not good enough your the only building society or bank who keeps having this issue with payments every week or every two weeks and you cant expect customers to stay when there not getting there money on time just way out of order
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Jill Green
(@Jillybellybobs) reported
@AskNationwide I have shares like most customers with it being a mutual b society and people just want a bit of honesty not feeling like they are being fobbed off and made to feel they are not important and their opinions and issues are irrelevant as without cmrs NBS would not exist
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Amanda Connolly
(@mand282) reported
@AskNationwide Well the system obviously doesn't work for the customer when there is a fault, which happens, so still disappointed with Nationwide CS and as soon as I get another job, I'm moving to another provider, after 25 years. Very disappointed.
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Jeremy Naylor
(@JeremyNaylorTV) reported
@AskNationwide Yesterday. I have called your customer office which is looking into this. But you should know I am a journalist looking into the problems NW has had on its systems.
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Ethan Stone
(@Ethaaann) reported
@AskVirginMoney yes, I need this as I couldn’t locate this to make the payment last night. I want to make payment ASAP to avoid delays. Can you please advise how best to do this? Also, best number to call to discuss the direct debit issue caused by @AskNationwide payment delays.