Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 12/31/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Orlando_CityUK Orlando City UK (@Orlando_CityUK) reported

    @AskNationwide That’s very concerning as I’ve never had delay issues with transferring payment from my Canadian account until now. Can I expect payment to reach my Nationwide account tomorrow? What customer service number can I call to resolve this properly?

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide Dictating the terms by which you provide a service is discrimination!

  • Claudia_S_95 Claudia G. Schiffer (@Claudia_S_95) reported

    @AskNationwide It didn’t help. Thanks

  • Gemma80371081 Gemma (@Gemma80371081) reported

    @MartinSLewis please help! @AskNationwide are adamant that a standing order paid into my account on 2nd January is lost!! It has left the senders account and their bank can confirm it has arrived with nationwide. They are telling me it’s nowhere to be seen!!! What can I do?

  • MulliganLynne Lynne Mulligan (@MulliganLynne) reported

    @AskNationwide I am aware of this as a nationwide customer for years. He has done it entirely correctly through the creation of a new payee. The instructions have been followed on several occasions, the amount entered as 1599 and we are met with a technical error on the app at the final stage

  • sofee_ Sophs (@sofee_) reported

    @jimmyb03 @AskNationwide @financialombuds Twitter suggests that nationwide may have rejected the payment during the outage. Utter **** tbh. I dont have the funds to cover the gap whilst bills come out before wages go in. I dont see why I should have to either. Thankfully we had enough plus overdraft to pay mortgage.

  • emjanerx emly 🧚🏼 (@emjanerx) reported

    @AskNationwide can you please explain how my sister launched a complaint the same day i did, the same way I did. However, she received compensation and I haven’t even received a response despite both experiencing the same issues.

  • Claudia_S_95 Claudia G. Schiffer (@Claudia_S_95) reported

    @AskNationwide hi nationwide, I’ve been trying to change my address 10 times now and every single time I get an error message saying: we’re sorry, there was a technical problem… please can someone advise how I can change my address?

  • jimmyb03 J (@jimmyb03) reported

    @AskNationwide So basically shift the blame. 🥴🥴 and the next payment they make will work this time? Although it didn’t work this time? But that wasn’t your fault or anything to do with the outage. Right…right?

  • JackieDupre5 Jackie Dupre (@JackieDupre5) reported

    @AskNationwide Tatty bye @AskNationwide Absolutely atrocious service and I have zero faith in you whatsoever to look after my money .. switching now and hopefully the majority of your 'members' (that's laughable) will do the same before you fold altogether!