Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (32%)
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Website (28%)
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Login (21%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Slough and London.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Biswell
(@SamuelBiswell) reported
@AskNationwide I have received my payslip but the money is not in my account. Can you help? Will DM you - thanks
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Jamie
(@Jamie83178256) reported
@AskNationwide Hmm I seem to gather from your website that you only do hard credit checks when customer applies for credit. Still unsure why you need to check if you can offer me credit if I’m only applying for a current account with no credit? Or have I missed the point
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Ryan Reid 🏳️🌈🏳️🌈
(@RyanRei88483582) reported
@AskNationwide hi I need some help, my employer sent my wages at about 11pm last night and it still hasn't gone into my account, he's also sent me proof that he has sent it too
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LDdex
(@LDdex) reported
Just phoned @AskNationwide to ask about their green mortgage for green home improvements. The CSA spoke over me, basically looked online and read the info out on the website. Have they not been trained in this. Was also told I couldn't do any face to appoitments.
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Dermot McGlynn
(@McglynnDermot) reported
@AskNationwide Can I 0lease have a timeline on how long before you get back to me. My understanding is that as Ala member I can have access to this information.
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kacey mae
(@kaceyma23257154) reported
@AskNationwide No I mean a block on my account all evidence submitted and no one will help me telling me 3 days to wait for my money! And that's only £35 of my money!!! I want this sorted I'm going to the papers at 5pm if this isn't resolved today!!
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GIFTSpromo
(@_GIFTSpromo_) reported
@AskNationwide It said waiting time was 10 minutes, close to 30 minutes now... needs way more than an apology, the service is pathetically terrible.
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J
(@jimmyb03) reported
@AskNationwide It’s a standing order - it’s the same problem you have every month. It’s embarrassing now. You’ve paid me hundreds in compensation, sent big apology letters yet still it continues. I’ve checked with the sending bank before you say and it’s gone. It is not their issue
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kacey mae
(@kaceyma23257154) reported
@AskNationwide I have contacted that number. Around 2 /3 times a dau since last Friday! Still no unblock and no help!!
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Jo Collins
(@JoColli14177094) reported
@AskNationwide I no longer have the online banking app or access to this as the accounts are all closed that’s why I was ringing