Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/18/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, London, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Claire_Edberg Claire 😎 (@Claire_Edberg) reported

    @AskNationwide My electric is fine. Kayleigh has the issue, Lauren. I had online issues earlier, my husband gave me the cash to pay our bills today.

  • MissKent_ ♡ j e s s i e ♡ (@MissKent_) reported

    @AskNationwide how long until this ‘technical issue’ is sorted?! You say Inbound payments are being processed but have you got a time scale? As many people have, still not received Pay and have bills, rent, food to pay for. I hope you will be compensating.

  • MelBradley79 Melanie Bradley (@MelBradley79) reported

    @AskNationwide does anyone know how the payment is being “worked through “?? Is there an order? I’ve got a small payment sent this afternoon but am missing a larger payment for this morning I’m worried after waiting all this time there is an issue with it?

  • CassNdu CassieN - Solidarite avec la France (@CassNdu) reported

    @AskNationwide 3/3 I fail to see how raising s complaint helps resolve my situation. Last time I complained the reply contained multiple platitudes but zero explanation, so I gave up. Next time deal with the fallout much better, give estimated times for resolution or even better fix your IT...

  • Wallis_xx lpwallis (@Wallis_xx) reported

    @AskNationwide are you going to be compensating the people constantly checking their bank accounts all day with no actual updates? It’s been incredibly stressful with no support or understanding. Some of us plan money going out of accounts on our payday and we are stuck now.

  • gothic_vik V L Gill (@gothic_vik) reported

    @littlemissranty @AskNationwide Well I’m still waiting for a credit to process and it’s now 19:45 so pretty pants (again) today. Mortgage payment debits tomorrow so I rather hope things will be sorted in the next four hours. No explanation of what keeps causing these issues?

  • LUVTHRILLS Nikita Ella (@LUVTHRILLS) reported

    @AskNationwide Customers vote with their feet we are half way out the door with this constantly recurring issue! Fix it PERMANENTLY and do not fob us of with a sorry or fill in a form. Total incompetence on your part Nationwide!

  • LUVTHRILLS Nikita Ella (@LUVTHRILLS) reported

    @AskNationwide This issue has happened on an alarmingly frequent basis when customers are expecting salaries etc. It is not good enough Nationwide. You need to get your act together and find the source of this frequent issue! Unacceptable!

  • MrsLRoches 💜Leisy💜 (@MrsLRoches) reported

    @AskNationwide Outbound is not working; my rent is standing order. Still not paid. Nor are any bills. This is all too frequent, and it is absolutely unacceptable to be happening so often. Another customer lost here 🤚

  • tweetwithfran Francisco (@tweetwithfran) reported

    @AskNationwide Come on guys, it’s been 13 hours since the issues began….