Is Nationwide down in Staines, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (31%)
-
Login (31%)
-
Website (24%)
-
Transactions (10%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: Hayes, London, Wembley, Worcester Park, Hounslow and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Transactions | |
| London |
Login | |
| Wembley |
Mobile App | |
| Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
-
Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
-
Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
-
Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
-
Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
-
Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
vi_runner
(@RunnerVi) reported
@AskNationwide It's an online payment and it tells me there's an issue with our system. Please try again later
-
Mahbuba Chowdhury
(@Mahbuba21) reported
@AskNationwide maybe you should spend your cash improving your customer service rather than on stupid tv ads
-
Neil Gateley
(@Neilgateley) reported
@AskNationwide There's nothing to sort out tbh. I figured out by trial and error in the end. I just think you need to update the instructions on your form and fix the broken link.
-
AU
(@a_ubayd) reported
@RUKB2017 @AskNationwide Literally just had the same issue and can’t see it online either. Not sure what is going on.
-
mkNotts19
(@MNotts19) reported
Bus ride to nearest @AskNationwide Branch closed today due to ‘unforeseen circumstance’ Is this a code for; - Nationwide has made such drastic cut to staffing levels that they can no longer provide a service to to customers?
-
Keith Hollingsworth Ⓥ
(@keith_runs) reported
@AskNationwide I understand the security element however it is seriously detrimental to the customer experience. Other banks use secondary passwords/phrases, 2FA, etc. Yet yours requires a physical device being on the person at all times ' just in case' it's needed. It's outdated.
-
Leigh McGough
(@Pebbleigh) reported
@AskNationwide Would payments that are normally made during that period of down time take slightly longer to reach accounts? I usually have my wage paid in by around 4am
-
char
(@char64728012) reported
@AskNationwide I’d like to send recognition for Charlotte in your Truro branch for excellent customer service, how can I do that?
-
vickyharvey
(@vickymiller7) reported
@AskNationwide can you tell@me if problem with online payments have tried to pay now 4 bills ranging from £15-£114 and all declined there is money in the account
-
vickyharvey
(@vickymiller7) reported
@AskNationwide @NeilSau95572438 There is clearly a problem, I have tried to pay 3 separate bills online and all declined did a live chat advisor said nothing showing there end