Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 03/09/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Wembley, Worcester Park, London, Hounslow, Walton-on-Thames and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Mobile App
United KingdomWorcester Park Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • anarchy4angels Me (@anarchy4angels) reported

    @AskNationwide ...and really needs to be resolved centrally by Nationwide taking ownership and contacting companies to resolve the issue. It is appalling to leave customers unable to make payments, so they lose services or incur additional costs.

  • WatTyler1776 Thom Norris 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@WatTyler1776) reported

    @AskNationwide Can you just stick to providing me with a decent banking service. Thanks.

  • MeBeardedWonder Bearded Wonder (@MeBeardedWonder) reported

    @AskNationwide How are you able to help, unless you are board member? You are just a marketing person??

  • tstaddon Tim Staddon (@tstaddon) reported

    @AskNationwide Can you please fix a way to sign into the web OR install the mobile banking app on an iPhone locked to Ukraine? One of our guests has to use Safari and SMS authentication fails because every time you send an SMS to her phone it forces a page refresh in Safari.

  • catlouisevine Cat (@catlouisevine) reported

    @AskNationwide my wages haven’t gone into my bank today but have been released from my employer. Is there an issue today and when will it be resolved please?

  • ItzMrPoseidon MonsieurPoseidon (@ItzMrPoseidon) reported

    @AskNationwide hey guys GoCompare is showing home insurance for £116 without any discount and Nationwide site is showing £113 with 25% discount for members for same policy with Nationwide

  • earskirby Rich K (@earskirby) reported

    @LloydsBankNews @AskNationwide good afternoon. We're in Italy and have been unable to withdraw cash from local banks.. message is "service unavailable" .. is this a general issue currently? Any ETA for availability please?

  • artiashah Arti Shah (@artiashah) reported

    @AskNationwide No I made the transfer in Singapore dollars amd a trace was made 9 working days ago but my bank is still waiting to hear from Nationwide. Its a lot of money and I don't understand why it hasn't been received by the person or is hasn't been refunded back to me

  • B_Free2000s Frankie (@B_Free2000s) reported

    @AskNationwide Do you really think I am going to waste any more time completing the lengthy process of providing NW with feedback. Why not call me and ask for it? Very disappointing service!

  • BradSha91042047 Chester Bucktrout (@BradSha91042047) reported

    @AskNationwide Hardly or you would support savers by fairly increasing interest rates. Many years ago, the Nationwide used to be an excellent Building Society. It did what it was good at, being a Building Society. Now it's just another virtue signaller which excels at another type of BS.