Is Nationwide down in Staines, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Staines, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (25%)
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Login (17%)
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Transactions (15%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| London |
Login |
Community Discussion
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Nationwide Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Wilson
(@DonneronWilson) reported
@liquidaria @AskNationwide It doesn't say that on the actual website. Still saying fully broken :(
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house of fraser
(@Stephen5269511) reported
@AskNationwide Really don’t want to sound harsh but nationwide is a dreadful service mind, always a problem
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BMH
(@BenMHolloway) reported
@AskNationwide when will the issue be fixed? Can we get a proper update instead of the same copy and pasted answer
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Graham Wilson
(@GrahamWilson999) reported
@AskNationwide Maybe if Nationwide concentrated on having there systems working correctly instead of giving out prizes. How can a technical issue wipe out payments only days before Christmas. Shocking. Hope NW have some prize money left to pay compensation to affected customers!
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Ry
(@RyWills94) reported
Why is it @AskNationwide always have issues with their fps, sort it out!
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Chris Hole
(@JustAdNauseum) reported
@AskNationwide Is it true that this absolute mess has been caused by an error while switching systems to a Microsoft Cloud based service? If so, you know what's wrong and will have at least some idea how long it will take to fix. That information is not yours to keep to yourself, get talking.
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Rebecca Van Havere
(@RebeccaVanHaver) reported
@AskNationwide When will this be sorted? I have no food in the house & haven’t been able to eat all day since I have no access to my account or money.
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Chris E
(@sscde) reported
@AskNationwide @bigbossman1987 ‘Ongoing fault’ doesn’t mean no updates can go on the site. What are your teams doing to fix it? They (should!) know what the issue is, so just say ‘X caused the issue, Y is what we are doing to fix but we can’t say 100% when it will be fully working’ is better than silence…
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suzie
(@suziempay) reported
@allyshacrow @AskNationwide Same here all those people having wages or benefits or even from relatives to help out in these last few frantic days how can you do it or even buy online if u can't get out ?! Awful and so much xtra stress we don't need
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♡
(@a_little_wilde) reported
@AskNationwide Okay your apology is great and all but not having access to my money for almost the whole day meaning I couldn’t purchase essentials for my 1 year old is more than a slight inconvenience