Nationwide

Is Nationwide down in Staines, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Staines, Surrey, England 02/02/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, Slough and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomSlough Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahC57231874 SarahC (@SarahC57231874) reported

    @AskNationwide #Nationwide have to be the worst bank on the planet. None of their payments are working so they have decided not to take any calls from their customers. 5* service. Thanks for screwing up my entire week.

  • RosieMu53521797 Rosie Murray (@RosieMu53521797) reported

    @AskNationwide are the updates on the website being sent by smoke signals because it’s been nearly 5 hours and there’s been nothing?

  • captain_clegg_1 Lord Hartgrove (@captain_clegg_1) reported

    @BBCNews @AskNationwide has got payment problems again. Not good.

  • Howitt83S Sarah (@Howitt83S) reported

    @AskNationwide No as I need my salary to transfer money to their parent pay account, haven’t enough food in the house to make pack up as I had obviously planned on doing the food shop today. I’m a single parent so don’t have access to other funds. Rubbish being unable to access your own money

  • shanley64 Paul Shanley (@shanley64) reported

    @AskNationwide seriously another payment issue, never had this with RBS or Bank of Scotland. How do I make a complaint because this is a shambles

  • markmellorjones Charlotte (@markmellorjones) reported

    @AskNationwide got to be the worst bank going. Never known anyone else to have to deal with as much disruption with their banks. Really, you go down on payday?! Will be changing banks asap this happens all the time

  • smithnichols Nick Smith (@smithnichols) reported

    @AskNationwide what’s going on?! Trying to do business this morning and met with another payments issue. Thinking of changing banks now….#notimpressed #nationwidepaymentissue #nationwide

  • keenani17 KeenyT (@keenani17) reported

    @AskNationwide my rent is due today through direct debit, if the payment issue is not sorted by 2:30 will there be anything I can send to my landlord to prove it is a issue on nationwides behalf for the rent not being payed and not myself?

  • AC_Matheson ACM (@AC_Matheson) reported

    @AskNationwide please can you explain why all outgoing payments have been delayed today? Is there any details on when the payments will be made. Like many my mortgage is due today and a warning that your system is not working today with no explanation is not reassuring.

  • redmanjules Julian Budd (@redmanjules) reported

    @AskNationwide here we go again can all your customers expect these problems with payments every couple of months