Is Nationwide down in Oxted, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Oxted, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Oxted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Nationwide
Nationwide is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (22%)
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Transactions (11%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Oxted, Surrey, England
The most recent Nationwide outage reports came from the following cities: Croydon, London, Caterham, Swanley, Crawley and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Transactions | |
| London |
Website | |
| London |
Website | |
| London |
Login | |
| Caterham |
Login | |
| Swanley |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Oxted, England
Latest outage, problems and issue reports in Oxted and nearby locations:
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Me
(@anarchy4angels) reported
@AskNationwide I tried typing in the url and got to exactly the same login page, and then got exactly the same error message on the messaging page. So that was a load of nonsense...
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WilliamwallaceX25
(@wallacewill17) reported
@AskNationwide @Argyle I still do not understand the gaslighting nationwide!! big yourself up, you act like you care, but the truth is you treated me and my family like ****, after 20 years as a customer, never missing a payment, you told us to sell our house. I will never forget & I will never forgive
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jerlon
(@jerlon3) reported
@AskNationwide No mostly they're not. Most are slow, ungainly, inept with regards to spacial awareness and trajectories. There are exceptions but even that remains quite unimpressive. It's odd to suggest otherwise.
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WestHam TNA
(@WesthamTnA) reported
@AskNationwide My son plays grass roots football I played grass roots football many many years ago In the 80s they use to write all the kids football in the local papers in great detail Mostly 5 pages That's gone now Which means less support Also the facilities are poor
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Michael
(@Believe08935730) reported
@AskNationwide Maybe you should focus on answering the phones. Appalling lack of customer care. Only one star on TrustPilot - isn’t that a concern?
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Debbie Corrigan
(@team_corrigan) reported
@AskNationwide Our car has been taken back to our home in Reading. We are in Wales with no car and no access to shops or anything. If we get taxis and a train home will that be covered by Nationwide? We are really not very happy.
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Nathalie Hoye
(@HoyeNathalie) reported
@AskNationwide Bloidy awful fake Respect ads. Perhaps Nationwide could RESPECT MY RIGHT NOT TO BE PATRONISED👌🏿
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Jaguar: Art ⨀
(@art_jaguar) reported
@StevenCurry1971 @AskNationwide stop talking shite on the internet like you understand the financial purpose of a business sponsoring good causes. cant get jack **** done in life because theres always someone whining. do you believe women footballers deserve respect or no? ****** hell.
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Paulwdixonphotography
(@pdicko67) reported
@teresadg0 @AskNationwide Me? You are literally just making **** up now you ignorant plank
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LordMalice
(@LordMalice86) reported
@AskNationwide All football is ****, I don’t give a **** if it’s men or women playing. Just a bunch of over paid babies.