Nationwide

Is Nationwide down in Oxted, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Oxted, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Oxted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Oxted, Surrey, England 11/28/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Oxted, Surrey, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomMitcham Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Oxted, England

Latest outage, problems and issue reports in Oxted and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Artur06661816 Artur (@Artur06661816) reported

    @AskNationwide Hello Ashley, as the issue regards the Complaints team member I am worried I am going to receive the same treatment as before, how that can be resolved?

  • Alex__Walker Alex Walker (@Alex__Walker) reported

    @AskNationwide Completed on our house sale 10 days ago but there is a pending mortgage payment to you showing on my account today. Presuming this is an error? Thanks

  • JamesHardz2022 James Harding (@JamesHardz2022) reported

    @AskNationwide Is it possible to upload a screenshot of what I took to include in my complaint?? Because I really wanna show the incompetence of the agent, who of which handled the situation totally awful. If I can't upload them on the complaint page, perhaps on here so everyone can see??

  • Keritommo Keri tomlinson (@Keritommo) reported

    @AskNationwide I found a link to cancel the claim on the site I flagged it lost on but thank you anyway.

  • ClareNewsome Clare Newsome (@ClareNewsome) reported

    In an attempt to 🎶 accentuate the positive 🎶 kudos to Tom at @AskNationwide for being super helpful on a call. Superb customer service and all with no delay on hold.

  • ian2607 ian2607 (@ian2607) reported

    @AskNationwide just had the first customer service call with credit card services. Unfortunately your operator hadn’t the slightest idea what she was doing and after 1 hour on the phone I gave up! Well Done Nationwide for giving excellent staff training!!

  • Abigail_w1ll Abigail Williams (@Abigail_w1ll) reported

    @AskNationwide Hi Babs, the payment date shows as yesterday which is the issue as today would be a late payment.

  • sof_abz HerNameIsntRio (@sof_abz) reported

    @AskNationwide if I have an online log in for credit card/ ISA with customer number etc and then open a joint account do I need to register that new account separately with a separate number/ log in or does it get added to my current online log in

  • snapsey1 just me (@snapsey1) reported

    @AskNationwide why can’t I find any instant access savings accounts for under 16’s?

  • salahn67 salah (@salahn67) reported

    @AskNationwide The wrost Bank ever in Uk no help no service they will answer you like robot, in the end they will say Sorry for that, my advice to change your bank and don't west your time