Is Nationwide down in Oxted, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Oxted, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Oxted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Nationwide
Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (28%)
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Website (24%)
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Transactions (12%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Oxted, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Caterham, Swanley, Crawley and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Login | ||
| Login | ||
| Website | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Oxted, England
Latest outage, problems and issue reports in Oxted and nearby locations:
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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2maddogs
(@mumto3teens) reported
@AskNationwide app not working properly. Not showing my mortgage account. And nothing wrong my end
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Amanda
(@aemeales) reported
@AskNationwide No, but 2 forms of ID needed. Why not adjust the ID requirements for a 12 year old. Clerk told me that if she is old enough to have a bank card she is independent and parent not involved. So why then ask for my account details to help her get through security. Process is awful!
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KH
(@KazHolmes77) reported
@joe2bideyin @AskNationwide I am having the same problem
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Ian Turton
(@ijturton) reported
Word of warning for anyone with @AskNationwide who hasn't used their credit card during the pandemic lock down - the Nationwide will cancel your direct debit with out warning and will report you to a credit reference agency for the missed payment too! #LookingForANewBank
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Nicole Penney
(@Nicolef1Penney) reported
@AskNationwide Fine. I’ll bank with someone who can provide me with an app that allows me to access my account without problems. And just to be clear I have experienced problems way before any new iOS updates have come out. And the fact that you can’t even check your pending payments online ….
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WozxAmbassador
(@WozxAmbassador) reported
@AskNationwide Nationwide, I want to reduce my impact on the environment. When will you give customers a chance to help the environment by bringing out climate change bank accounts? I want to support businesses that care about the environment. #wozx @EfforceOfficial
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Jen
(@Jen_Crowe17) reported
@AskNationwide hi been trying to do a balance transfer all day but keeps popping up say “we’re sorry” and to check service availability. Which there are no problems. Anything else I can do?
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Midnight Melatonin
(@flickkip) reported
Who directed these @AskNationwide adverts and why do the actors move like they're standing on hot coals? Bloke by the shed thinks he's on a West End stage. Calm down, mate. It's a telly ad. Just stand still! #MAFSAUS
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KPD75
(@KPD752) reported
@AskNationwide The service was atrocious. Her local branches have recently closed and this branch was an alternative. The CA serving her was just rude.
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Nicole Penney
(@Nicolef1Penney) reported
@AskNationwide I’m aware of that for goodness sake. I am trying to explain that I couldn’t even log onto the website and check my pending payments because it is not an option via the website. It is ridiculous that you can only check that via the app.