Is Nationwide down in Oxted, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Oxted, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Oxted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Nationwide
Nationwide is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (24%)
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Transactions (11%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Oxted, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Caterham, Swanley, Crawley and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Website | |
| London |
Login | |
| Caterham |
Login | |
| Swanley |
Website | |
| Crawley |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Oxted, England
Latest outage, problems and issue reports in Oxted and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Clayton
(@kclayton91) reported
@AskNationwide I would warn everyone away from using your mortgage services. I currently use you yet seeking my house for health reasons and been declined to port mortgage due to a financial risk when it’s a lower mortgage I’ve gone for. Service is a joke
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Not Gary
(@petrolheadtoo) reported
@AskNationwide When a customer provides proof from the organisation Which and that is ignored by Nationwide a live chat as suggested really does not cut it at this stage
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emmaseager aka.... MOANING MINNIE
(@emmaseager15) reported
@AskNationwide looked on line at reviews not good incompetent seems to spring to mind daughter switched then unswitched didn’t get her switched money being told different things by different customer service good will gesture will be send today payment
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Mandy Sambrook
(@MandySambrook) reported
@MartinSLewis any advice mum got scammed by a very good site bank won’t pay coming up with all excuses even though I sent evidence in can I actually complain about how this was handled @AskNationwide
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shirley jones
(@shirleyjones999) reported
@AskNationwide She's had to lock up the house & leave it to sleep elsewhere. Heavy rain was forecast so God only knows what she will go back to. I spoke on the phone & they put the phone down w/out warning for no reason. I recorded it to prove I was polite. My mum begged the woman to help her.
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ruth suzanne green
(@leah_seren) reported
@AskNationwide is there any issues with pos please? Tried to use my card in the canteen at work and it wouldn’t accept it?
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Kyle Clayton
(@kclayton91) reported
@AskNationwide Because am in a 5 year fix even if I leave or sell up and rent because I wouldn’t be able to get a mortgage else where I’d have to pay £10k extra because of early settlement fees your a bunch of money grabbers
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Paul Hughes
(@PaulHughes) reported
@djpetesherriff @AskNationwide I have the same problem on both iPad and iPhone, both running the 15.1 beta. Hopefully it’ll be ironed out soon…
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Ben Turner
(@benturner1983) reported
@AskNationwide i am a very frustrated customer!! Can anyone tell me where my money has gone?
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Becky
(@spritesbites) reported
@AskNationwide Hi I’m not using a beta version I’m on the standard 15 public release. I’ve uninstalled and tried to install but still stuck talking to nationwide server