Nationwide

Is Nationwide down in Oxted, Surrey, England?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Oxted, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Oxted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Oxted, Surrey, England 03/29/2026 13:45

March 29: Problems at Nationwide

Nationwide is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Login (29%)

    Login (29%)

  3. Website (24%)

    Website (24%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Oxted, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Caterham, Swanley, Crawley and Worcester Park.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Login
United KingdomCaterham Login
United KingdomSwanley Website
United KingdomCrawley Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Oxted, England

Latest outage, problems and issue reports in Oxted and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kclayton91 Kyle Clayton (@kclayton91) reported

    @AskNationwide I would warn everyone away from using your mortgage services. I currently use you yet seeking my house for health reasons and been declined to port mortgage due to a financial risk when it’s a lower mortgage I’ve gone for. Service is a joke

  • petrolheadtoo Not Gary (@petrolheadtoo) reported

    @AskNationwide When a customer provides proof from the organisation Which and that is ignored by Nationwide a live chat as suggested really does not cut it at this stage

  • emmaseager15 emmaseager aka.... MOANING MINNIE (@emmaseager15) reported

    @AskNationwide looked on line at reviews not good incompetent seems to spring to mind daughter switched then unswitched didn’t get her switched money being told different things by different customer service good will gesture will be send today payment

  • MandySambrook Mandy Sambrook (@MandySambrook) reported

    @MartinSLewis any advice mum got scammed by a very good site bank won’t pay coming up with all excuses even though I sent evidence in can I actually complain about how this was handled @AskNationwide

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @AskNationwide She's had to lock up the house & leave it to sleep elsewhere. Heavy rain was forecast so God only knows what she will go back to. I spoke on the phone & they put the phone down w/out warning for no reason. I recorded it to prove I was polite. My mum begged the woman to help her.

  • leah_seren ruth suzanne green (@leah_seren) reported

    @AskNationwide is there any issues with pos please? Tried to use my card in the canteen at work and it wouldn’t accept it?

  • kclayton91 Kyle Clayton (@kclayton91) reported

    @AskNationwide Because am in a 5 year fix even if I leave or sell up and rent because I wouldn’t be able to get a mortgage else where I’d have to pay £10k extra because of early settlement fees your a bunch of money grabbers

  • PaulHughes Paul Hughes (@PaulHughes) reported

    @djpetesherriff @AskNationwide I have the same problem on both iPad and iPhone, both running the 15.1 beta. Hopefully it’ll be ironed out soon…

  • benturner1983 Ben Turner (@benturner1983) reported

    @AskNationwide i am a very frustrated customer!! Can anyone tell me where my money has gone?

  • spritesbites Becky (@spritesbites) reported

    @AskNationwide Hi I’m not using a beta version I’m on the standard 15 public release. I’ve uninstalled and tried to install but still stuck talking to nationwide server