Nationwide

Is Nationwide down in Oxted, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Oxted, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Oxted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Oxted, Surrey, England 01/05/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Oxted, Surrey, England

The most recent Nationwide outage reports came from the following cities: Crawley, Redhill and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Oxted, England

Latest outage, problems and issue reports in Oxted and nearby locations:

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TyroneP79498778 Tyrone Powell (@TyroneP79498778) reported

    @AskNationwide #nationwide The level of customer support from Nationwide is an absolute disgrace. Been provided with so many inconsistent stories related to SLAs. It's embarrassing.

  • heard_thelatest Just me (@heard_thelatest) reported

    @AskNationwide who ever runs your Flexplus travel insurance are awful, phoned 3 times yesterday and at present on hold for 38 minutes and I’m still yet to speak to someone 😡😡

  • matthenderson83 matthew henderson (@matthenderson83) reported

    @AskNationwide I’ve been on hold for five minutes now. After I was cut off from the last call. @LloydsBank can you help?

  • lisasli66 Lisa (@lisasli66) reported

    @AskNationwide is there a problem with payments being received? Money has been sent to my account but isn't showing yet??

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @AskNationwide Funny how you say that because I was told the person dealing with my complaint will call me today as a e mail was sent to her by a staff member and still hasn’t called me so you won’t help as the people on the phone don’t want to help

  • georgiehalford1 georgina halford (@georgiehalford1) reported

    @AskNationwide disgusting disgusting customer service

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @AskNationwide **** off I hate you people

  • K1lolima Kyle Jones (@K1lolima) reported

    @AskNationwide I'm having an issue making a purchase with Starship UK, they are telling me it's because they do not use 3d authentication, which nationwide requires, is it possible to allow transactions with this vendor?

  • arty_bow Arty Bow (@arty_bow) reported

    20 mins and counting, holding to speak to @AskNationwide mortgage department. Don’t want to DM you, just want better service.

  • KerryKinsey Kerry (@KerryKinsey) reported

    @LloydsBank what shocking online customer service. What is going on? Update your IT system and help your employees. Personal account for 40 years…. Think it’s going to be @AskNationwide moving forward.