Nationwide status: access issues and outage reports

Problems in the last 24 hours in Oxted, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Oxted, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Website (27%)
• Mobile App (26%)
• Transactions (12%)
• Transfer (5%)
• Withdrawals (1%)

Live Outage Map Near Oxted, England

The most recent Nationwide outage reports came from the following cities: Croydon, Caterham, Swanley, Crawley, and Worcester Park.

City	Problem Type	Report Time
Croydon	Transactions	9 days ago
Caterham	Login	1 month ago
Swanley	Website	1 month ago
Crawley	Mobile App	2 months ago
Worcester Park	Mobile App	2 months ago
Crawley	Mobile App	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Oxted, England

Latest outage, problems and issue reports in Oxted and nearby locations:

• 
  Mike Fuller (@ninepine) reported 4 minutes ago from Banstead, England

  @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

• 
  Nikki Thomas (@bunnies6675) reported 15 minutes ago from Sevenoaks, England

  @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

• 
  Lisa Joyce (@lisajoyce33) reported 19 minutes ago from Bromley, England

  @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

• 
  It's me, John (@johnrahers) reported 32 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  It's me, John (@johnrahers) reported 35 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Joanna_Laura (@Joanna_Laura88) reported 52 minutes ago from Redhill, England

  @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

• 
  Hannah Moyne (@hannah_moyne) reported 52 minutes ago from Bromley, England

  @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

• 
  Joanna_Laura (@Joanna_Laura88) reported 55 minutes ago from Redhill, England

  @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Sheldrake (@Jsheldrake) reported 3 minutes ago

  @AskNationwide My leasehold property is owned by your pension fund. We have no say in who manages it and the estate has declined and become a high crime area since you took it over. Please help us.

• 
  Lewis Atkinson (@LewisAtkinson) reported 4 minutes ago

  Finally left @CooperativeBank for personal account after 20 years. 30+ minute wait on phone to activate Apple Pay (no option to do by text) just the last straw of steadily deteriorating tech and service. Hello @AskNationwide - already much better, and a proper mutual.

• 
  Mrs S 🇪🇺🇩🇪 (@MrsS_tweets) reported 8 minutes ago

  @AskNationwide By the way, your link just takes you through to the usual branch locator, which say opening times may vary. No accurate opening times so it's just pot luck. Customer service 💯

• 
  Daniel W (@damawa42) reported 11 minutes ago

  @AskNationwide Hi how do I set certain retailers to not need secondary authentication with the app? Surely you can tell I use Milk&More frequently so why waste my time doing extra auth? Additionally why do I need to log in TWICE to the app to do this? Requests fingerprint twice.

• 
  Ben macleod (@BennyMac49) reported 14 minutes ago

  @AskNationwide why on your website under the message or call us page, is there no option to message?! I just want to email someone personal about taking a new mortgage deal with you 😩😩😩

• 
  mupwangle (@mupwangle) reported 18 minutes ago

  @AskNationwide Thanks Kingston, have mailed them. Weirdly if I go into the same login link it's showing my information, but that ohter link is still showing the dodgy domain squatting page.

• 
  SadieTrent_92 🇺🇦 👩‍🚀 (@sadietrent_92) reported 21 minutes ago

  To top todays fiasco off, @AskNationwide are discriminating against my blind father! I cant help him with security because he is blind yet he cant read his statements because he is blind Never been do disgusted with nationwide in all the decades ive been with them

• 
  Shonad McDermott (@ShonadMcDermott) reported 26 minutes ago

  @AskNationwide I don't know who needs to tell you this, but 99.9% of people are F*CKING S*CK of woke idealogy being shoved down their throats by the Corporate-State-in-waiting... Just DO BANKING ffs! Maybe bring out a gimmick like Natwest did with the piggy-bank family in the 80s or something.

• 
  Esus (@Esus75479741) reported 26 minutes ago

  @AskNationwide Some women are good at football, some are ****, just like men.. enough of the equality already

• 
  Confused about Life (@BarnsleyBusted) reported 27 minutes ago

  @AskNationwide is there an issue with faster payments? Payment sent from non nationwide account 3 hours ago and not received