Is Nationwide down in Oxted, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Oxted, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Oxted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Nationwide
Nationwide is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (29%)
-
Login (29%)
-
Website (23%)
-
Transactions (12%)
-
Transfer (5%)
-
Withdrawals (2%)
Live Outage Map Near Oxted, Surrey, England
The most recent Nationwide outage reports came from the following cities: Croydon, London, Caterham, Swanley, Crawley and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Transactions | |
| London |
Website | |
| London |
Website | |
| London |
Login | |
| Caterham |
Login | |
| Swanley |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Oxted, England
Latest outage, problems and issue reports in Oxted and nearby locations:
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
-
Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
-
Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin O'Boyle
(@MartinOBoyle) reported
@AskNationwide trying to get my customer number so I can get into my mobile app could you send me a number so I could call someone
-
Martin O'Boyle
(@MartinOBoyle) reported
@AskNationwide trying to change my number on my mobile banking app but forgot my customer number any chance you could pop us a DM
-
To much cleaning plz help
(@HurricaneHam) reported
@AskNationwide hey. I'm wondering if I can cancel a pending payment via the banking app or the browser site?
-
Paul Smith
(@mainlymono) reported
@AskNationwide Trying to log on to my account just now, no text code received, two attempts. any known issues? (Logged on OK with card reader)
-
shaun conroy
(@shaunconroy2) reported
@AskNationwide hi my Debit card seems to have stopped working in the majority of ATMs, chip and pin still working but cant withdraw cash. I dont see anywhere to order new card on my app only lost and stolen cards.
-
Keeley McEvely
(@keeleymcevely) reported
@AskNationwide are there any reported issues with the app?
-
Nicola Vella
(@NicolaVella4) reported
@s_ellerington @AskNationwide I have this too. Used the app a few days ago no problem and now it wants me to reenrol. Haven't updated the app or done anything else. Seems odd
-
David 💙
(@65Dangermouse) reported
@AskNationwide hi is there a problem with your banking app. I am being told when I try to log in get a message saying we are sorry to safeguard your accounts we need to reconfirm your security details. Please re-enroll on the banking app or call us on 03452 660894 for more info.
-
Jayakrishnan
(@jkhere4all) reported
@AskNationwide Just tried on my laptop. 100% problem is with your 3D secure verification step. After I verify the message on NW app, Amex logs me out. I do not have time to talk to your team. I will use another bank account.
-
byMrsP
(@byMrsP) reported
@AskNationwide Shame Nationwide closed our local branch down. We now don’t have a bank or building society in our town. Sadly nothing further you can help us with as we can’t do the children’s monthly savings trip to you for them to take part physically in the same ritual I did as a child