Is Nationwide down in Epping, Essex, England?
Some problems detected
Users are reporting problems related to: mobile app, transactions and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Epping, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Nationwide
Nationwide is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Transactions (21%)
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Website (20%)
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Login (13%)
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Withdrawals (5%)
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Transfer (4%)
Live Outage Map Near Epping, Essex, England
The most recent Nationwide outage reports came from the following cities: London, Ilford, Islington, Enfield Town and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Transfer | |
| London |
Transactions | |
| London |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Ian Gate-Stone
(@Ingatestonian4) reported
from
Brentwood, England
@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Craig Spencer
(@craigspencer1) reported
from
Stratford, England
@AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Stan Roux
(@StanRoux) reported
@AskNationwide Dear Nationwide, if another Nationwide customer transfers funds to me, is it not possible to display their name on my statement? Presently it shows their sort code and account number?
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Zakaria Mahmud
(@zmahmud17) reported
@AskNationwide hi, im in Egypt,i wanted to pick some cash from my account by using my debit card so i used one of the ATM of National Bank of Egypt,unfortunately after giving the pin and following all the instructions, money didn’t come out from ATM, debit card came out.Need help
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Marie Horswill
(@HorswillMarie) reported
@AskNationwide as I have still not heard from you about my sons missed call, I have opened his first bank account with a different bank. As a customer of yours I think your service has been awful. Very disappointed Nationwide
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Neil Thompson
(@NeilThompson) reported
@a7med7amoud @AskNationwide Now we have confirmed that I am not on a beta version please can you fix this bug @AskNationwide.
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clare wood
(@clare1181) reported
from
Northamptonshire, England
@AskNationwide I’ve been a customer and all my family have been for decades and we all have lots of different accounts. I have never been so offended as by your Moulton Park Branch this week. Been lied to by staff and then we have been made to the liar’s. Absolutely awful
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Zakaria Mahmud
(@zmahmud17) reported
@AskNationwide Hi kerry thanks for your help. I already checked my account and money has been debited from my account. I'm coming back to UK on Friday, is it okay to report it then.
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Briley Habib
(@Map_Addict) reported
@AskNationwide Via WhatsApp and internet fraud. She has sent a crime number etc to your department. As I’m living in Turkey there’s not much I can do to help her and she doesn’t have much support to help her
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Stacey Wright
(@wright_stacey1) reported
@AskNationwide I’ve never had an issue until recently. Is there any guidance as to when it would be supported?
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Marie Horswill
(@HorswillMarie) reported
@AskNationwide Your help was great, thank you Emma, however 2 days have passed and I have not been contacted to re-arrange. I Feel very let down! It’s my sons first bank account, we wanted Nationwide the same as my account, but we have now gone somewhere else. Such a shame
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Zakaria Mahmud
(@zmahmud17) reported
@AskNationwide Ok I'll try to do that Tomorrow. Thanks for the help again. Is there any email to report it?