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NatWest

NatWest down? Current status and problems in Surbiton, Greater London, England

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 29% Website (29%)
  • 29% Login (29%)
  • 21% Transactions (21%)
  • 15% Mobile App (15%)
  • 4% Transfer (4%)
  • 2% Withdrawals (2%)

Live Outage Map Near Surbiton, England

The most recent NatWest outage reports came from the following cities: Westminster Abbey, Islington, Hounslow, London, Croydon, and Hackney.

CityProblem TypeReport Time
Westminster Abbey Website 3 days ago
Islington Login 7 days ago
Hounslow Transactions 15 days ago
London Transactions 1 month ago
Croydon Login 1 month ago
Hackney Withdrawals 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • JoshWhelan
    Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • mikestockwell
    Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • ME8803076435
    ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • LdnCinders
    Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • miguelagviegas
    Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • ME8803076435
    ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • tvercaut
    Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • thatniamh
    Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ME8803076435
    ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • nderssonD
    Dan (Trucker) (@nderssonD) reported

    @trish34139020 @JamesDelingpole @LloydsBank I know people who have been closed down by Natwest, Barclays, Lloyds, Santander. And the challenger banks that I am aware of are not able to get remittances from exchanges

  • Thats_hat
    Hats (@Thats_hat) reported

    @MartinSLewis please support those of us trying to access our NatWest child trust fund accounts. Lots of people on here affected and we’re just being ignored by @NatWest_Help and @RBS_Help. Paid into my son’s account for years and now can’t access. Can they do that?

  • NorthernTink83
    SENCOLu (@NorthernTink83) reported

    @Natwest totally let down by you. Can't access my money because of your mistake. Shouted at by one of your colleagues on the phone this morning. Told to use my credit card instead. Customer for over 20 years. Not impressed.

  • jenjiggs
    Jiggs (@jenjiggs) reported

    @Drystonesonnet @JamesDelingpole @LloydsBank Natwest are terrible. There is a fb group full of people that have had their accounts shut, can't get their money. I have a savings account with them, and they made me jump through hoops to do a transfer in to my current bank account. They were happy all the while taking my money

  • 7indiaa
    7 (@7indiaa) reported

    Natwest has the worst customer service ever

  • flossopher
    peter cave (@flossopher) reported

    @NatWest_Help Is NatWest online currently meant to be working? It keeps telling me my number or password or anything else is wrong. No doubt, if I am not careful, if will lock me out.

  • franzvonloewe
    Franz (@franzvonloewe) reported

    @RodneyHobson Hmm. FTSE is down 2.6%. Barclays and NatWest both down about 5%. There must be something more to it than that?

  • Beryl57100377
    Beryl (@Beryl57100377) reported

    @LisaMeighan @StarlingBank So glad you managed to get your money back! No unfortunately same old response from them for a month now even though NatWest immediately refunded me. I've taken my custom elsewhere now they won't be getting a penny more from me & expecting them to be shut down within the year.

  • sartejt
    TEJ (@sartejt) reported

    @0xGyver @PeterMcCormack All significant State banks being cut off, not consumer banks. Think of it as NatWest and Barclays being cut off but Monzo still gets access

  • daisyankers
    Daisy :) (@daisyankers) reported

    long shot, but has anyone had any success with natwest child trust fund? i’ve been trying to get my money for like three four weeks now and i cang register online, get cut off on the phone and have read terrible reviews i have no idea how to get it !