Is NatWest down in Surbiton, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surbiton, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (42%)
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Login (25%)
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Website (23%)
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Transactions (8%)
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Transfer (3%)
Live Outage Map Near Surbiton, Greater London, England
The most recent NatWest outage reports came from the following cities: London, Brentford, Wembley, Redhill, Croydon, Belsize Park, Islington, Tower Hamlets, Wandsworth and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Brentford |
Login | |
| Wembley |
Mobile App | |
| Redhill |
Login | |
| London |
Transactions | |
| Croydon |
Login |
Community Discussion
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NatWest Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Pedro Beato Vallejo
(@DonPingus) reported
HOW ******** DID THIS WOMAN BLOCK ME ON NATWEST???????? WHAT ******** I WAS JUST TRYING TO SEND MONEY BACK
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Chris
(@CityImp) reported
@NatWest_Help Such c**p service from Natwest. 17th feb: your refund will be 2-3 days 21st feb: "they meant 4-5 days" 24th feb: "by the end of the day" 25th feb: "they meant today" Today: "they're not in until Monday" Do you f**k everyone around this much?
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Nor
(@Nor154) reported
@cooda @NatWest_Help I think it’s HSBC with the problem from looking at the comments on HSBC as I’ve also made a payment from HSBC to a NatWest account
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The Wolf Of 15
(@WolfOf15) reported
@NatWest_Help Thank you Cathy. But surely If I am verifying using the NatWest app and I have biometric approval activated within the app, that I shouldn’t be restricted in making a purchase. Can this be highlighted as the verification is there to make sure it’s the customer.
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Justin Russell
(@samsonskingdom) reported
NatWest should try answering their phones in customer care
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Pete Lawless
(@pete_lawless) reported
@NatWest_Help please explain why you have removed the ability to contact you via messages or email from the NatWest app. The only way to contact you now is to phone. This is a serious loss of what was previously a good service.
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HurricaneHelz
(@HurricaneHelz) reported
@RBS_Help @NatWest_Help Gave up after a full hour & after seeing tweets with same issue but way longer wait times! Only found out of takeover from our bank Fraud Section following Direct Debit amend. Had been unable to change address on NatWest CTF online hence unaware of RBS take over or new reference
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Greg Tyndall
(@gregoiretyns) reported
@NatWest_Help I have been with NatWest as a business customer 18 years. This is the worst experience I have ever had with any company.
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Franz
(@franzvonloewe) reported
@RodneyHobson Hmm. FTSE is down 2.6%. Barclays and NatWest both down about 5%. There must be something more to it than that?
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🐝Noel Gallagher🐝
(@Noelgsuperman) reported
@mrskmob1 @JamesDelingpole @LloydsBank Some banks charge "access fees" to them for cash now you mention it. Nearly got stung at a HSBC one for something like 3.60. only getting 20 quid out for the chippy. Went across the road to the NatWest and all was fine. Revolut have ruffled a few feathers in the banking sector.