NOW TV

Is NOW TV down in Purley, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Purley, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Purley, Greater London, England 02/09/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (35%)

    Crashing (35%)

  2. Sign in (28%)

    Sign in (28%)

  3. Buffering (27%)

    Buffering (27%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Purley, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Southwark, Fulham, City of Westminster, Bromley, Hammersmith, Southall and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Sign in
United KingdomLondon Crashing
United KingdomSouthwark Crashing
United KingdomSouthwark Playback Issues
United KingdomFulham Buffering
United KingdomCity of Westminster Playback Issues

Community Discussion

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NOW TV Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • jayk2011 James Kent (@jayk2011) reported

    @NOWTV No I tried it a few times but still comes up with the same error. User and pass still work fine on website and on my other NOWTV sticks. The one I am trying to access is just a Roku branded stick. I made room for a new device to be added in device manager on nowtv website

  • NOWTV NOW TV (@NOWTV) reported

    @cavaz04 Hi Josh, thanks for getting in touch and I do apologise for the delay in response. Josh I am sorry to hear you are having issues with your nowtv device. Can I ask what device you are using please?

  • Gharri74 Gillian Harrison (@Gharri74) reported from Parwich, England

    @SonyUK I bought a new Sony tv last March and infuriatingly the sound won’t work on some of the apps like prime, nowtv, you tube. It was a seriously expensive purchase that just doesn’t work as it should. Any ideas?

  • Tachyon0011 Tachyon0011 (@Tachyon0011) reported

    Nowtv live chat agent took too long to reply so live chat timed out @NOWTV . Please get them to fix live chat. What was the December 15 update on Nowtv devices for @nowtvhelp .

  • CoolBiswajit Biswajit Pattanayak (@CoolBiswajit) reported

    @NOWTV The broadband services are impacted at SL6 2RS, Ludlow Road, UK. I am unable to contact the customer service, can anyone please help on this.

  • CoolBiswajit Biswajit Pattanayak (@CoolBiswajit) reported

    @nowtvhelp @NOWTV Broadband services at my location SL6 2RS, UK is pathetic since yesterday, signals are there, but speed is like no internet. Can you help please?

  • andyjjohnson39 Andrew Johnson (@andyjjohnson39) reported

    @AndrewFlint1985 @nowtvhelp @caitlin_howells Getting the same issue trying to play nowtv on tv via hdmi cable from laptop - nowtv your app is v poo

  • jazzxsinger Jazz Singer (@jazzxsinger) reported

    @NOWTV I’m afraid you are incapable of resolving it. I’ve tried resolving the issue countless times on the live chat. I think the best thing now would be to ahead and cancel.

  • itsLoSingleton Lo(ner) ⌬ (@itsLoSingleton) reported

    @OfficialPebbs They're the worst, when we move out I think im going back to NowTV

  • k79_mc CMcK79 (@k79_mc) reported

    @NOWTV I have had the same issue as Jack. Got a new JVC Fire Edition and the Now TV app will show up for download but then say not available before dissapearing from available apps.