NOW TV

Is NOW TV down in Purley, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Purley, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Purley, Greater London, England 12/30/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (22%)

    Sign in (22%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Purley, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Wandsworth, Croydon, Southall, Fulham, City of Westminster and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomHammersmith Sign in
United KingdomWandsworth Sign in
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomCroydon Playback Issues

Community Discussion

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NOW TV Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • CoodDoBettr Could Do Better (@CoodDoBettr) reported

    Recording Fringe Series on @NOWtv, on @bt_uk PVR box @SyfyUK All recent episodes record between 46band 57 minutes (partially recorded), so cannot watch any of them. Could any of you fix this>

  • captainwonkish Captain Wonkish (@captainwonkish) reported

    Ah lovely. First @nowtv release an utterly terrible and barely usable Apple TV app, then they whack up the monthly price, and now they’ve added ads to seemingly everything I watch. Wow you really do want me to cancel, don’t you? Hey @disneyplus you don’t have ads, right?

  • beautifreax Pale in Comparison (@beautifreax) reported

    @NOWTV Hey, trying to get a membership going but when I changed my payment method (and I can see a £1 charge went through) it keeps telling me there is a processing error. Can you help?

  • AdamKennethP1 AdamKennethP (@AdamKennethP1) reported

    @NOWTV can you tell me exactly what I'm paying for? Boosted internet and an entrainment package that has to buffer every three minutes?! #NOWTV

  • HausOfRae Rae 🏃‍♂️🦖💙 (@HausOfRae) reported

    @1CraigMorris I totes agree. I wish all men thought like you, trouble is abuse is so widely normalised cos abusers support other abusers. And too many stay silent, maybe they too have ***** little secrets they don’t want coming out. I recommend watching the ghislaine maxwell doc on nowtv

  • BullFrancis Francis Bull (@BullFrancis) reported

    @NOWTV Hi I’m trying to cancel my now tv account but when I log in it does not show my account details or payment details and shows the prices in euros I cannot cancel my payments either on my bank account as it shows as a card payment and not a DD or Standing order please help

  • moonzafi Alice (@moonzafi) reported

    My stepdad is trying to fix my nowtv thing and my cat is just staring at him 😭

  • MinooOsborne Minoo Osborne 😷💉💉 (@MinooOsborne) reported

    @NOW @Sheridansmith1 Why do we need to delete and reinstall NowTV app on Apple TV every other day on the account of screen size either shrinking or expanding! Don’t have a problem with any other app except for NowTV!

  • colinwmd Colin W (@colinwmd) reported

    We need a new TV series to slowly binge... I'm sure I had a mental note of some to give a look but have forgotten them. Can't be a Sky series though as I don't have the enthusiasm to sort out our NowTV problems.

  • RhianBaxter Rhian Ferguson (@RhianBaxter) reported

    @NOWTV no broadband connection since 3 pm today. Unacceptable when trying to work from home. Customer update please.