NOW TV

Is NOW TV down in Purley, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Purley, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Purley, Greater London, England 11/20/2025 17:30

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (33%)

    Buffering (33%)

  3. Sign in (17%)

    Sign in (17%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Purley, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Hounslow, Bromley and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Sign in
United KingdomHammersmith Sign in
United KingdomHammersmith Crashing
United KingdomLondon Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • RafLee84 Scarlet_Beech (@RafLee84) reported from Lambeth, England

    How to watch HBO in UK ( sky is too expensive, NowTV stream is very low quality ) ?

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • LucasMcLeanUK Lucas (@LucasMcLeanUK) reported

    @NOWTV please help me. I cannot access my account! I don’t know why. It’s not accessible since Monday. I pay quite a lot of money for not being able to access the service.

  • rssabherwal rishi sabherwal (@rssabherwal) reported

    @NOWTV i have elderly ppl in the house no broadband nor fixed line telephone. Can you tell us if it is area problem? Also can the home phone by diverted to mobile number?

  • Feisel86 GarboSpy (@Feisel86) reported

    @plusnethelp hi. My nowtv and Amazon fire stick both cant connect to my internet. I've tried troubleshooting it and now it says I need to sign in to network but when I click and enter my details nothing happens. No internet. No tv. Nothing.

  • l0rdb1r0n Lord B (@l0rdb1r0n) reported

    @G33K_D4D @NOWTV it seems to be a issue initialising stream quality, if you move the popup out of the way, the stream quality eventually establishes itself and you can watch the relevant channel. Still not good enough for the money NowTV demand for their sub standard service

  • LarfortheTree Larfor (@LarfortheTree) reported

    @NOWTV Do I have to pay £3 to watch this clip in better but normal everyday quality?

  • irish_aris Aris Tsoumis (@irish_aris) reported

    @NOWTV hey guys, FYI, your Play Station app has been unstable the last few days and giving known and unknown error messages. It's not my broadband connection, as it works if I connect to the player on my laptop

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @Cyriocosmus Hi, extremely sorry about this can you please DM our main page @NOWTV so we can get instructions on how to fix this for you? Thank you

  • AK47_6 AK (@AK47_6) reported

    @nowtvhelp Hi, I just got charged for Ent Pass, but it didn't tell me my voucher expired and was charged the full price. I cancelled it but would like to have a refund. Live Chat doesn't work. Thx @NOWTV

  • 0emma_louise0 🦄🧀💕Emma-Louise💕👑🎮 #ExcludedUK (@0emma_louise0) reported

    @NOWTV Is there a problem with your service as I keep getting the status error for the past 3 days? I've reset router and reinstalled Now TV on the xbox. This is the only app I'm having trouble with.

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @RubyLyle1 Hi Ruby, sorry to hear you are having issues, our live chat is not operating for Broadband due to the lockdown, can you send us a DM @NOWTV twitter and we will get you a contact number or email.