Is NOW TV down in Purley, Greater London, England?
Some problems detected
Users are reporting problems related to: crashing, buffering and sign in.
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Purley, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at NOW TV
NOW TV is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (37%)
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Buffering (29%)
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Sign in (22%)
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Playback Issues (9%)
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Video Quality (3%)
Live Outage Map Near Purley, Greater London, England
The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Wandsworth, Croydon, Southall, Fulham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Sign in | |
| London |
Crashing | |
| Hammersmith |
Sign in | |
| Wandsworth |
Sign in | |
| London |
Crashing | |
| London |
Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Mark Light
(@MarkLight_) reported
from
Bexleyheath, England
Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered
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Pankaj Gupta
(@Pankaj16789) reported
from
London, England
@NOWTV @NOWTV_It please help to get this fix.
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Orla Barry
(@orla_barry) reported
from
London, England
@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****
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Ugur Akdemir ↻
(@urakdemir) reported
from
Richmond, England
@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv
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S
(@Doryan_Grey) reported
from
Croydon, England
**** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.
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Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
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Chris KEEP YOUR MASK ON Merriman
(@ChrisTheDJ) reported
from
London, England
I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.
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Joseph Noble
(@josephnoble70) reported
from
West Molesey, England
@NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted
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m
(@nocontextmlra) reported
from
Lambeth, England
wallahi nowtv is the worst streaming platform i’ve ever come across
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Paul C
(@spiderdirt) reported
from
Whyteleafe, England
@Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality
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Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.
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Jack Davies
(@jackaarondavies) reported
from
Merton, England
@NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩
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Peter Faiers
(@PVPCatford) reported
from
London, England
@NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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CJ
(@unmoisturised) reported
Seriously need someones nowtv login to watch the white lotus. I’m desperate
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Deacon Jon
(@Jon_the_Deacon) reported
So apparently I cannot purchase the Cinema pack on NOWtv because my card will not work because NOW demands a house number. We only have house names in our village and when I select my address from the drop down it leaves the house number blank @NOWHelpTeam
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turned to fire
(@turnedtofire) reported
Tried using @NOWTV's chatbot to get things sorted, but its algorithms drove me towards options for problems I don't have (e.g. unauthorised use of my payment card by a family member or thief, rather than by NOW themselves).
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Paul Furbey ن
(@Furbs33) reported
@NOWTV can you sort out the bonus stream for Sheffield United v Coventry it's proper laggy and awful
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Neil
(@WeLoveFPL) reported
@NOWTV I have a Samsung TV and use the Now TV app. I am having issues with the sound on sky sports. Its either intermittent or completely off. It doesnt happen on other channels such as entertainment etc
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migry_main
(@MigryM) reported
Wrote to my local #Tory MP @ShaileshVara asking for all BIG companies to be forced by law to provide 0800 customer support. The "SOLUTION" suggested by @grantshapps to the total lack of customer support from @nowtv was to contact Citizens Advice. #WTF ? How on earth can they help
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turned to fire
(@turnedtofire) reported
Tried posting on their forum, but it's just users helping other users, and the same thing happened there - despite me being very clear that @NOWTV themselves had taken a payment I didn't authorise, people just told me to use options that do not help my situation.
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Simon Poynting
(@sim_poy) reported
No #NowTV broadband service for over a week. Openreach engineer says line OK, been sent a new modem, obviously a problem #Sky should sort out, got to wait till Tuesday for another BT engineer to come and say there's nothing wrong. Stuck in a loop.
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Claire E.Will
(@Claire71uk) reported
@NOWHelpTeam @NOWTV @DowndetectorUK broadband out again? Multiple times this week? Day or Night what’s the issue ? Please fix this, my only means of communication as vulnerable non-verbal housebound customer
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⚽️dave"DJ"beckett⚽️
(@Beck15Dave) reported
DO NOT use @Nowtv as ur internet provider. I pay £30 a month and my internet goes off every night. I'm ****** sick and tired of the bullshit service. if I'm paying for it, I expect it to work. sat here using data when I pay for WI-FI. ******* Liberty. sort it out. muppets!!! 🤬🤬