O2 Outage Report in Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheshire West and Chester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheshire West and Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (32%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Ellesmere Port |
Internet | |
| Liverpool |
Phone | |
| Flint |
||
| Runcorn |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cheshire West and Chester, England
Latest outage, problems and issue reports in Cheshire West and Chester and nearby locations:
-
KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
-
Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
-
lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
-
KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
-
Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 how do i cancel my contract
-
Paul P
(@AgentLittleP) reported
from
Liverpool, England
Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!
-
Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills
-
Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
-
Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
-
Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
-
Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
-
Martin Burke
(@Burkster76) reported
from
Widnes, England
@MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠
-
Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
-
Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
-
Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
-
Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
-
Jake ✌️
(@JakeMoyles1) reported
from
Liverpool, England
Pay £60+ for a contract with @O2 to never get any internet when it’s meant to be unlimited👍🏼
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Clint
(@clintskeeey) reported
@Jesssoulsby02 @O2 Hi Jess. No they were awful. Said they would give me something like £20 as a goodwill gesture. I left them
-
I am just me
(@andy_uk44) reported
@O2 only 6 more days to get the signal issue sorted and seeing nothing has been done since last week then I will be cancelling my contract soon enough and then I will have no means of phone contact for incoming calls for jobs
-
Dane Johnson
(@daneMjohnson) reported
@O2 Seemingly whilst im at home. Only just noticed it happening but i think its happened a few times over last couple of weeks. My phobe randomly pings to say i have a voicemail which turns out to be brand new....only my phone never actually rings in the first place
-
Sarah 🌼 & Jasper 🐾
(@madcow42) reported
@O2 I have, but I also have an O2 sim which I’m having the same nonexistent network issues. Apparently it’s all across the Wirral, masts being down
-
Robert Barkley
(@rbarkley82) reported
extremely disappointed in @O2 yet again... I upgraded online and paid for delivery before 12noon today... Phoned DPD who said they dont do a pre-12 delivery service... so what did I pay £5.99 for? and to top it all off, its not getting delivered until Monday!
-
BriBhoy
(@el_lad67) reported
@NameOfTheMaster @O2 After numerous messages on here, trips into store and phone calls to O2 they’ve told me there’s been an issue with the warehouse (even though my handset shows as dispatched and delivery completed) The only way to rectify this has been to cancel the order ……..
-
Marina MacTavish
(@MarinaMacTavish) reported
@O2 is there a problem with signal coverage. I'm expecting a call from my drs and no network whatsoever!
-
🌻Andi Lyth🌻🇹🇷
(@AndiLyth) reported
@O2 what’s going on with your service?
-
James McKenna
(@mckennajames227) reported
@O2 TS25 5TG and TS27 3LB. Still no phone signal.
-
gem 🌸
(@ohemgem_) reported
Anybody else on .@o2 and been struggling to get a decent signal for weeks now?? Lucky if I even get 4G these days! 1 bar on 3G. And this is what I pay a hefty contract for? Ridiculous.