O2

O2 Outage Report in Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cheshire West and Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheshire West and Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cheshire West and Chester, England 12/22/2024 01:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Runcorn, Liverpool, Hawarden, Queensferry and Buckley.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuncorn Phone
United KingdomLiverpool Phone
United KingdomHawarden Phone
United KingdomRuncorn Phone
United KingdomLiverpool E-mail
United KingdomQueensferry Phone

Community Discussion

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O2 Issues Reports Near Cheshire West and Chester, England

Latest outage, problems and issue reports in Cheshire West and Chester and nearby locations:

  • ItsVickyBee Vicky Bee (@ItsVickyBee) reported from Liverpool, England

    @O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 how do i cancel my contract

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕

  • AgentLittleP Paul P (@AgentLittleP) reported from Liverpool, England

    Theres that many ppl checking the election and other bits in our area my @o2 mast has dropped me from #4G down to H+ either that or they are having maintenance!

  • goalie310 Goalie310🏆🏆🏆🏆🏆🏆 (@goalie310) reported from Liverpool, England

    @MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • sandracw66 Sandracw (@sandracw66) reported from Shotton, Wales

    @O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please

  • Burkster76 Martin Burke (@Burkster76) reported from Widnes, England

    @MissWhyOh @O2 @AppleSupport I wouldn't just say this is restricted to XR my wife has an 8 and she has had connection, internet and sounding like a robot issues for 12 literally counting down the weeks until she can bin O2 and get with a decent provider and a decent phone.😠😠

  • shanklyshop Official Shankly Merchandise (@shanklyshop) reported from Liverpool, England

    @O2 I’m having more issues with this network, possibly the worst network I have ever been on

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years

  • Lauz_efc lauz efc (@Lauz_efc) reported from Liverpool, England

    @O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 have confirmed issues since 12:09 #o2down

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @O2 im at the end of my contract have taken a new one out with a different network but want to keep the same number so waiting for them to change it over. they said when they sort it itll cancel itself but just want fo make sure as i dont want to be paying to lots of bills

  • GaryLiverpool Gary (@GaryLiverpool) reported from Liverpool, England

    @O2 is there any issues with the network in Liverpool

  • KAGSY6 KAGSY💄💅 (@KAGSY6) reported from Liverpool, England

    @O2 **** off not with O2

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • Ffilly95 Ffi Davies (@Ffilly95) reported from Liverpool, England

    @O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • Charlie_Bed Charlotte Marshall (@Charlie_Bed) reported

    @O2 I have no signal since 5.30pm last night, emergency calls only, nothing is stated on my 02 account as any issues in the area... Need phone for work... Awful service, out of contract, will move service provider!

  • SSamsDavies Saskia (@SSamsDavies) reported

    @christof_b @RossUKRFC @O2 Same here! Bills higher than they should be, signal going from areas it always worked in. Customer service say ‘we are aware of a problem but won’t fix it’ time to leave, they don’t care about customers.

  • charleshadji Charles Hadji (@charleshadji) reported

    @O2 is there a problem with the network in north London? Data on 4G has been terrible for over a week now #4g #o2

  • pscowan Peter Spencer Cowan (@pscowan) reported

    Anyone else's Giffgaff signal just completely die? Sutton area? My other sim (EE) seems fine though. Tried reboots etc but no luck @giffgaff @O2

  • IanCH7 Iᗩᑎ ᑕᕼᖇIᔕTOᑭᕼᗴᖇ  (@IanCH7) reported

    @RossUKRFC @O2 Been with @O2 since the beginning.. never had anything off them! I want something in return for being loyal..

  • andy_uk44 I am just me (@andy_uk44) reported

    I give up with asking for help with @O2 as it takes ages to get an answer , bad customer service and just gave a bad review on Trustpilot

  • cosracer Phil (@cosracer) reported

    @O2 please can you tell me if you had the Oneplus 8T on your network, it only came out about a year ago, thanks

  • zoespoor Zoe Spoor (@zoespoor) reported

    @O2 @KatyElphaba My signal is that bad that I can’t even open this! Takes ages then times out 😩 between o2 and @SkyUK I’m not getting a lot of work done!!

  • MontenegroAiza Aiza F Montenegro (@MontenegroAiza) reported

    @O2 Hi, I ordered an iPhone 12 Pro Max 512gb online and the upfront payment was taken from my account, however a few hours later, I received an email saying it was out of stock, how long do I have to wait for it to be in stock? If the wait is long, can I cancel my order?