O2 Outage Report in Cheshire West and Chester, England

Problems in the last 24 hours in Cheshire West and Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheshire West and Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cheshire West and Chester, England

Latest outage, problems and issue reports in Cheshire West and Chester and nearby locations:

• 
  Nikk McIntyre (@Cestrian_xbl) reported 4 seconds ago from Chester, England

  @O2 Since the merger the O2 signal has been shocking.

• 
  ɪᴀɴ ᴘʏᴇ (@ianpyeiseboe) reported 4 minutes ago from Widnes, England

  @michael_battye @O2 They are awful

• 
  Scouse Number 1 (@ScouseNumberOne) reported 7 minutes ago from Garston, England

  @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

• 
  Dr. maria skinner (@SkinnerMaria) reported 8 minutes ago from Chester, England

  @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

• 
  Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported 13 minutes ago from Sandymoor, England

  @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

• 
  Sam Kavanagh (@samkavanagh09) reported 19 minutes ago from Sandymoor, England

  going back to o2 network @o2 how do i send the PAC number so i can keep the same number

• 
  Emma J (@EmmaJStrong) reported 21 minutes ago from Halewood, England

  @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

• 
  Paul Lees (@PLees321) reported 24 minutes ago from Garston, England

  @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

• 
  Dan snelson (@DanSnelson) reported 31 minutes ago from Widnes, England

  Second day of no service @O2 any idea of when it will be back up and running in wa8 area

• 
  Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported 34 minutes ago from Connah's Quay, Wales

  @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

• 
  Jon H (@jonh64) reported 34 minutes ago from Garston, England

  @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

• 
  Scouse Number 1 (@ScouseNumberOne) reported 42 minutes ago from Garston, England

  @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

• 
  Steve Simpson (@stevegsimpson) reported 43 minutes ago from Garston, England

  @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

• 
  KLee (@Solsticebaby) reported 44 minutes ago from Ellesmere Port, England

  30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

• 
  Tom Jones (@tomjoneschester) reported 45 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Steve Aspinall (@SteveyAsp) reported 48 minutes ago from Runcorn, England

  Wow @O2 Customer Service is the worst I’ve come across

• 
  Glen Owen (@glenaowen) reported 49 minutes ago from Chester, England

  99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

• 
  Jan Rose (@JanRose61920860) reported 59 minutes ago from Christleton, England

  @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

• 
  Scouse Number 1 (@ScouseNumberOne) reported 59 minutes ago from Garston, England

  @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

• 
  James Roberts (@JamesRoberts330) reported 59 minutes ago from Halewood, England

  Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Janna (@Janana58) reported 5 minutes ago

  @O2 still getting really poor service at 4g. I am paying for this and it’s been a week or more. Can you tell me when the problem will be fixed please?

• 
  Sara Millar (@SaraMillar6) reported 6 minutes ago

  @O2 Why can't I get a mobile data signal in my workplace in Glasgow City Centre? Service checker says a mast down but its been a long term issue and no issues outside?

• 
  Alex Hatton (@alexhatton22) reported 7 minutes ago

  @O2 I woke up this morning and I can’t view my mobile phone on the my O2 app, I have no signal, my number isn’t working, can’t make calls, can’t use mobile data. What is going on?

• 
  Sara Millar (@SaraMillar6) reported 11 minutes ago

  @O2 It's been ongoing for years, left o2 for this reason. Thought it would be fixed by now, obv not. No issues outside/calls/texts. Only inside Glasgow Central Station. Postcode G1 3TA

• 
  Benji✨🥂🍸 (@benji_suave) reported 11 minutes ago

  @O2 why is my connection so bad in my house

• 
  ★ K ★ (@MissModette) reported 12 minutes ago

  I reckon when I’ve got some money I’m going to sack @O2 off. Absolutely useless and not fit for purpose. Their 5G is beyond poor. It’s either @EE or @VodafoneUK for me.

• 
  nicole (@nicolewoood) reported 12 minutes ago

  anyone elses @O2 network/data been down for weeks now???

• 
  Emma Westwood (@dewks1983) reported 15 minutes ago

  @O2 how do I go about cancelling my contract a bit early due to awful mobile signal, no 5g/4g or very little data. I am stuck in only being able to use my mobile in my house connected to WiFi. This has been for 6 months or more now?!

• 
  Lou 🪶 (@louroll89ffs) reported 18 minutes ago

  @O2 useless, horrible customer service can’t wait to leave, nonsense

• 
  Steve (@TheMafiaMonkey) reported 20 minutes ago

  @O2 is there speed issues with 4g un ws7 area as I am only getting 0.3mb download and no upload. Rebooted phone etc no change