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O2 outages and service status in Cheshire West and Chester, England

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  • O2 generated 0 outage signals in the last 24 hours around Cheshire West and Chester, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cheshire West and Chester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheshire West and Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Cheshire West and Chester, England

Latest outage, problems and issue reports in Cheshire West and Chester and nearby locations:

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.

  • DanSnelson
    Dan snelson (@DanSnelson) reported from Widnes, England

    Second day of no service @O2 any idea of when it will be back up and running in wa8 area

  • modtl11
    Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • tomjoneschester
    Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • SkinnerMaria
    Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • stevegsimpson
    Steve Simpson (@stevegsimpson) reported from Garston, England

    @O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.

  • EmmaJStrong
    Emma J (@EmmaJStrong) reported from Halewood, England

    @O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    Couldn’t have picked the WORST day to go back to @O2 for sure. Nothing on their website is working and getting 504 bad gateway errors all the time. C’mon #O2 #O2UK sort it out guys 🫧

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    going back to o2 network @o2 how do i send the PAC number so i can keep the same number

  • PLees321
    Paul Lees (@PLees321) reported from Garston, England

    @O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.

  • ianpyeiseboe
    ɪᴀɴ ᴘʏᴇ (@ianpyeiseboe) reported from Widnes, England

    @michael_battye @O2 They are awful

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 is anyone answering the phone today or am I just sat here listening to your crap music....

  • SteveyAsp
    Steve Aspinall (@SteveyAsp) reported from Runcorn, England

    Wow @O2 Customer Service is the worst I’ve come across

  • JanRose61920860
    Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • welshapplefan
    Rob T 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@welshapplefan) reported from Sandymoor, England

    @O2 I wish to raise a GDPR complaint. I have called your call centre twice & been disconnected after 23 minutes on each occasion. Your live chat in India refused to help me. Please can someone contact me urgently or I’m going direct to your CEO with this matter via email.

  • Solsticebaby
    KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 Gave up and have gone elsewhere will also be moving my company and all personal accounts from @O2 I have never been messed about so much when trying to give a company my business... absolutely utter madness how poor your customer service is..!

  • glenaowen
    Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • errkeith
    K. O’Neill (@errkeith) reported

    @O2 Still not resolved with any solution or explaination since August 18th. You just say your tech team are working on it. I’ve explained in detail to at least four of your team. Pillar to post as usual. No call back. Rubbish.

  • SamirAhmed93
    SK (@SamirAhmed93) reported

    @O2 is there a signal issue with your network around Crawley? I've had next to no signal for most of this week.

  • zo_and_arrow
    ZoAndArrow (@zo_and_arrow) reported

    @O2 It says I have signal but calls, texts and data all do not work (incoming and outgoing) - if I try to switch from automatic network selection I just get a loading circle forever - I never received a “welcome to Australia” message from that sim, and I’ve tried restarting phone etc

  • Sami_antha83
    Sami (@Sami_antha83) reported

    @O2 @O2sports - very disappointed in your lack of Red Roses 🌹 support! Where’s the build up - where are the tweets of support? It’s the Womens World Cup! I know it’s early, but this is quite sad to see the lack of support and encouragement #RedRoses #rugbyworldcup2021

  • SabrinaBranwood
    ⚫️ Sabrina Branwood 🔶 (@SabrinaBranwood) reported

    @virginmedia please fix the internet 😭 Been down a big part of the day an it said it was fixed but has just gone down for the 3rd time this evening an is driving me nuts. Especially as inside my house @O2 data only has 1 bar 😭😭😭 missing all my favourite shows 🙈

  • ezzzzzzx
    Ez (@ezzzzzzx) reported

    Right @O2 why is it that I live in zone 1 central London and have the same phone signal strength as someone in the 1920s in the middle of a transatlantic sailing trip. What’s the science behind that

  • terrylivesey
    Terry Livesey (@terrylivesey) reported

    @O2 how do you get out of contract? Worst network coverage I have ever had 😭 hate it sooooo much.

  • marcnufc
    Marc Ricalton (@marcnufc) reported

    @o2 is it no signal saturday? FFS sort ya **** out #shitsignal

  • l1ght__eyes
    Vanessa (@l1ght__eyes) reported

    What's a good mobile network apart from @O2 ??

  • Tow_Tales
    Towcester Mole (@Tow_Tales) reported

    @O2 signal in #Towcester just awful