O2 outages and service status in Yarm, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Yarm, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Yarm, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 14: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Yarm, England
The most recent O2 outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Wi-fi | 18 days ago |
|
Stockton-on-Tees
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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@thegilesfamily (@thegilesfamily2) reported from Redcar, England@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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John (@JohnJackson010) reported from Thornaby-on-Tees, England@O2 I've had no signal all day in TS area all morning... I know there thunderstorms forecast but nothing where I am?!
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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✨Lisa McGrath (@lisaall79) reported from Billingham, EnglandThank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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✨Lisa McGrath (@lisaall79) reported from Stockton-on-Tees, England@O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices
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Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England@O2 @Fran_TeamBreezy Yes i got same issue cannot login either🤔
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Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England@O2 Only just managed to top up my phone so yes it's just really slow
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Chris W 💙 (@cawalton7) reported from Middlesbrough, England@O2 Quick to get things off the open platform, not so quick to respond to your private DM request. Why is that, I only want the CEO email address because customer services are inadequate at dealing with a complaint and noting all of the detail in the complaint.
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Lisa-marie Donladson (@lisamarie0164) reported from Thornaby-on-Tees, England@O2 customer services is shocking. What does a girl have to do to change ge a date of her bill 😕🤔#o2
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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laura.🧜🏼♀️✨ (@PopcornDonuts) reported from Middlesbrough, EnglandHey @O2 I was hoping to add Disney+ to my current tarriff but everytime I click onto it on My O2 it doesn’t show up. Please can you help. I want to start streaming my favourite Disney shows.
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Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, EnglandDear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandHi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Sarah Sinclair. (@sarannesinclair) reported from Billingham, EnglandAt least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
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Martin Walker (@martinwalker100) reported from Thornaby-on-Tees, England@O2 wow I have never been through a worse IVR in my life. I can only guess no one has ever tested it from o2. All I want to do is port a number from EE to o2, I have a PAC number ready but might have to give up!
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Peter Snowdon (@petersnowdon) reported from Darlington, EnglandLaughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Chris W 💙 (@cawalton7) reported from Middlesbrough, England@MarkEvansO2 I have just forwarded an email to you from .@O2 customer service who have not detailed the full complaint I have raised regarding poor signal and service at a specific location since 2019, that affects multiple customers and devices. I look forward to Your response.
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Tracy West (@th_west) reported from Darlington, England@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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☀️Caroline☀️ (@carolinehinde) reported from Darlington, England@llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vikki (@Rocky_Horror17) reported@O2 Spent over an hour on the phone, can't speak to anyone in the UK. Shocking customer service.
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Ian Court (@iancourt) reported@O2 @Joff_L Not convinced, O2, sorry. Uswitch SIM only deals used to be open to existing customers who were renewing at the end of their contracted period, but you stopped that last year. Why? The deals you offer existing customers aren’t great in comparison to the Uswitch offers. Fortunately for me, I managed to renew several of my O2 contracts via a Uswitch link the day before you pulled the plug. You’ve since had the nerve to hit us with a higher than advertised April price increase, in spite of Ofcom’s rules. When I’m next up for renewal, unless you can do me a really good deal that’s on par with the price comparison offers, I may very well take my business elsewhere, after 27 years of being a customer.
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Frazzz (@FrazzzYT) reportedI recommend avoiding @O2 as a mobile provider. Cut my services off yet they've gotten payment on 4th. Am told my services won't be restored UNTIL the 13th because they can't "find" the payment. Bank has given them the details they need. Can't even call the doctor, complaint it is
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££
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Claire Kennard (@clairelkennard) reported@O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!
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Alan Roberts (@AlanRob68902430) reported@EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely
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katrina cann (@Gnomeyk85) reported@O2 im trying to redeem an offer on 02 priority. The treasure trails state can use twice, however it says redeemed 1/1. Please help thankyou :)
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Teresa Bourne (@TeresaBourne) reported@O2 for months now will have been dealing with VMO2 tech support as I am unable to access my o2 account. Security code gets sent to some unknown phone no which is not mine then it asks me to enter account recovery words which I don't have.
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Siz (@simondo91) reported from Queensbury, England@O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?
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Justin Tan (@JustintanUk) reportedHaving issues with my 02 priority tickets at Vue. @O2 please help it says the code has been redeemed on the Vue website but it hasn’t and I have 3 kids upset they can’t watch Mario tomorrow!