O2 Outage Report in Wollaston, Dudley, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Wollaston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wollaston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (31%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Wollaston, England
The most recent O2 outage reports came from the following cities: Bromsgrove, Birmingham, Walsall, Stourbridge, Wolverhampton, West Bromwich, Oldbury, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Bromsgrove
|
Phone | 3 days ago |
|
Birmingham
|
Internet | 6 days ago |
|
Birmingham
|
Internet | 7 days ago |
|
Birmingham
|
Internet | 7 days ago |
|
Birmingham
|
Phone | 11 days ago |
|
Birmingham
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wollaston, England
Latest outage, problems and issue reports in Wollaston and nearby locations:
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Chris Sammons (@ChrisSammons_) reported from Birmingham, England@O2 Thats the answer I expected to be honest, to a customer of 18 years 👍🏼
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Phil Tonks (@PhilTonks2) reported from Dudley, England@O2 Just runs very slow, if at all. Advised in the past to change settings in phone to use 3G but it's hardly practical to keep doing this. 4G+ in the City Centre just seems overloaded much of the time. Other half on Vodafone no issues at all. Very frustrating.
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steve beard (@steve8454) reported from Birmingham, England@O2 your customer service is shocking. Get a grip. People need assistance. Sort it now!!!!!
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Andrew (@Bigglesdaf) reported from Wombourne, England@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @ThreeUK public shamed @O2 for being down. Pot Kettle..
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Gordé (@ReissOmari) reported from Birmingham, England@o2 signal in birmingham, on 4g but nothing working, been like this was at least a week now, struggling to see why im playing £60 a month to use wi-fi only.
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karen (@kazpeza) reported from Wednesfield, England@O2 such rude service this morning i havent phone and need a replacement sim sending and no way of ordering one as only accepting calls if your upgrading or cancelling,so i spoke to a girl from that team and she cut me off as i was explaining
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Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, EnglandRemember when @three public shamed @o2 for being down. Pot Kettle..
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Rudi Feix (@Brumdad30) reported from Birmingham, England@O2 will someone please help me!!! Bloody useless o2
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Gordé (@ReissOmari) reported from Birmingham, England@O2 B11HQ B4 B42 B44 They are my main postcodes, they used to be fantastic, for about 3 months now signal has drilled into the ground.
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@rachaelxspragg @O2 My update was via Email - BECAUSE I HAVEN’T SIGNAL SINCE MARCH 3RD 😂
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Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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steve beard (@steve8454) reported from Birmingham, England@O2 ok...this is ridiculous. My son is desperately trying to unlock his phone from o2 so he can use 3 network. Nobody is available from o2. Rang every day for 2 hrs, no reply. Live chat offline. No reply to tweets. Pls can somebody tell me how he can sort it. He has no phone!
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Chris Sammons (@ChrisSammons_) reported from Birmingham, England@O2 I appreciate theres obviously a serious issue, I’ve never known signal to be down for so long at one time. There needs to be a conversation at some stage regarding a substantial reimbursement on this months tariff, because to not have any signal whatsoever for this long is a pain
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Rachele 🍷 (@_Rachele_) reported from Redditch, England@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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steve beard (@steve8454) reported from Birmingham, England@O2 my son has changed network provider from o2 to ee. Waiting 5 days now for tel no to be transferred. Unable to get thru and no response to messages. Its crucial he has a working phone especially at this time. Shameful customer service.....
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George Kafetzis (@Georgekafetzis) reported from Birmingham, England@O2 your customer service has gone extremely S**T
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Austin-King (BBNYA 2020 Winner) (@GrayAustin) reported@O2 I can’t send or receive texts and I can’t get through to your customer service sept. Can you help?
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Yvette Wise (@yvettewise1) reported@O2 direct messaged earlier and nothing back? Is it easier to cancel DD and wait for collections to call so I can sort this out as not having much joy taking the app or direct messaging route right now…
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Brian Potter (@BrianSPotter) reported@O2 Hi folks - I've moved to a new house and there is no signal. There are no faults (it's been checked) just no signal. Calls over WiFi helps but not with texts and I and others want a signal. Would O2 investigate and add boosters or does that not happen ?
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ted03 (@ted0319) reported@O2 If the internet in my phone is not working in London, Bristol, Bath, Ashford, Canterbury and every other place I've been lately, can you explain to me why I am paying you £20 a month?
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Liam Turner (@L_Tab) reported@O2 can you get in touch with me. Your customer service lines are horrendous!!
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Brian Potter (@BrianSPotter) reported@O2 Thanks for your reply - yes, connection away from home is fine. The housing development is in a dip and as far as I know no one gets any signal other than in certain areas of the development. The network status checker does confirm there are no issues.
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Melissa.H (@Melissa311213) reported@O2 @wolf_butler @VMO2News I’m having same issue
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Huong (@emhuongx) reported@O2 hi, I got Duolingo plus through o2 priority but I couldn’t see an option to cancel and today they took out £77.99 from my account. I can’t request a refund from Apple nor can I see an option on the app. Could you help?
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Meg Moriarty (@MegMoriarty) reported@O2 the c-USB adaptor you sold me as part of my new iPhone contract has just exploded after 2 weeks of use, whilst I was sitting next to it. It’s damaged our plug socket, and broken my new charging cable. Luckily I had already disconnected my iphone. Who do I contact about this!
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Buster (@ginge995) reported@O2 can you explain to me why one of your customer service advisors hung up on me? You admitted fault on registering missed payments on an account after it had closed?! (Which weren’t missed) You said it would be fixed and not on a credit report yet it’s still on a year later