O2 Outage Report in Wollaston, Dudley, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wollaston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wollaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wollaston, Dudley, England
The most recent O2 outage reports came from the following cities: Oldbury, Birmingham, Dudley and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
||
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Phone | |
| Dudley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wollaston, England
Latest outage, problems and issue reports in Wollaston and nearby locations:
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Follow Poor Shamir Claimant Ali Entrapment
(@MuslimShamir) reported
from
Birmingham, England
@O2 Answer the phone. Is your phone not working ? Is it a desk phone or mobile you using ?
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John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !
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John
(@John10649040) reported
from
Birmingham, England
@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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Crystalcraft Andy
(@Crystalcraftand) reported
from
Dudley, England
@O2 so Im looking to upgrade my phone. Problem is, the elements of my pay monthly plan are now split and out of sync. Virgin Handset is now mine but 20 months left on O2 airtime plan. I cant cancel my O2 plan in order to start again (it wont let me change tariffs for 20 months)
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
That, @O2 had better coverage now I'm left with all this extra stress when I'm out because my mobile doesn't work when using @O2 network.... Its not my mobile either. I have a Samsung s20.....
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Hooty McOwlface
(@Cheadle) reported
from
Birmingham, England
@whatphilsaid @O2 It’s horrendous. Who would have thought the network could actually get worse as technology improves
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richard
(@auspices) reported
from
Birmingham, England
anyone else I know have @O2 as a mobile phone network? I may as well not have a phone it’s straight up awful coverage
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Carpy Villan™️
(@PeteVillan1981) reported
from
Wednesfield, England
@gazswain @O2 O2 🤝 Virgin - dog **** mobile networks
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@O2 Priority down!!!!!
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batgirl
(@amanmarway) reported
from
West Bromwich, England
@O2 have still not processed a refund from March/April (despite being promised at the time I wouldn’t even be overcharged and my account had already been credited) Two weeks ago I was told payment would be with me in 5 days but I’m chasing ONCE AGAIN Atrocious customer service
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
@O2 Thanks, it was worth a try, but unfortunately I can't open the link because my connection speed is apparently too slow.
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Dani Grim
(@RefinedSavage) reported
from
Dudley, England
Seems like @virginmedia is completely down in our area, I can't even access their support site to log a problem. Also it appears that @O2 is having some sort of issue, my mobile data connection is so slow that royal mail could be a viable messaging alternative.
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Mimii Hatun |Y| aka Ms Begum
(@hijabiexplorer) reported
from
Birmingham, England
Typical of @o2 for not cancelling my line when I a called in during the cooling off period to cancel the contract. #Thieves
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Tracey_Devina
(@Tracey_Devina) reported
from
West Bromwich, England
@O2 I’m at home for the next 5+ days with covid, my data’s gone, I followed up a text I received to say up my data… it starts on Friday - what’s the actual point. Can you help now, when it matters?!
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Claire B🐈⬛🐈⬛
(@KittykatClaire) reported
from
Willenhall, England
I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell
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Mike Klymko
(@MikeKlymko) reported
from
Dudley, England
@O2 really disappointed with the service I’m getting from O2. Poor coverage, dropped calls, slow texts, no internet, been like this for 5 months, No sign of a fix, difficult call centre staff hide behind “policy” to avoid being helpful. If you need a new provider - Avoid O2
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han
(@Hannahbreenx) reported
from
Bromsgrove, England
@O2 I haven’t had any signal in my own home for 2 weeks and when I check online it says there won’t be an update until the 10th of June. How is that acceptable for a paying customer? I’ve missed an extremely important medical call back because they can’t get through to me
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Charlotte
(@charlll18x) reported
from
Dudley, England
Dunno what’s worse your “priority” or signal @O2
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Dean but festive
(@DeanMSimons) reported
from
Birmingham, England
hey @O2, I’m trying to enter my IMEI number on the Recycle site to start the process of trade in for my new contract but it’s not accepting it? Pretty sure my iPhone is genuine after all these years haha. Could you help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Corgi
(@corgicorri) reported
I wanted to talk to @O2 about a tariff. I logged into the app with my fingerprint then (eventually) found their chat service. I was asked for 5 different security facts!! Then it took 90 minutes to deal with my query when a 5 minute phone call would have done it. #covidexcuses
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Adam
(@A_Garner88) reported
@O2 Hi thank you for your response. Yes we have previously been provided with a link to the O2 complaints page however as the repair of the phone was going through We didn’t want to complain until it was resolved and had all the info. However today the issue has escalated
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Louise Allison
(@Nursylou) reported
@O2 so it takes over half an hour to get through to pay a bill - just to be told he can’t take a payment - has to transfer me to customer services!! Another wait! Awful service
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David J
(@scousemouse93) reported
@O2 any update on the engineers working a phone mast near GL1 and GL2... had so many problems today with my personal phone and work phone trying to contact customers...
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Mαɾk McLeαɳ
(@McLean86) reported
Superb service from @O2. Rang them at 4pm to see how I'd go about getting the screen on my P30 Pro fixed. Told me they'd send a courier tomorrow to pick it up who'd in turn, give me a new handset. 👏
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Mark Batch
(@MarkSBatch) reported
@O2 He has left. Why don’t you have an online webchat? I can’t call because I have no signal! Are their reported faults in hove area? Other people with issues?
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Gigi
(@gigi_0110) reported
@O2 Yes, I knew your message was legit. The problem is I get the error code shown in the screenshot when I put in the code, and it won't connect.
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megdagreat
(@megrosecaine) reported
@O2 I’m trying to speak to your customer services about my phone and your robot keeps hanging up on me? I’d like to speak to a human please
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Mark Batch
(@MarkSBatch) reported
@O2 Please tell me how I access webchat on a normal day to day basis? There is no option on your homepage etc. Not very clear or I can see. As a phone company it’s prob vital to have a webchat service. How can people call to sort things out when they have phone issues!?
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Steve Armstrong
(@steveontwitt) reported
@O2 Been an O2 customer for 17 years; taking a bit of a punt but do you have any deals that could help me get a new Samsung s21 ultra without having to pay the £345 device plan exit on my current contract... I'll give you another 17 years if you can!