O2

O2 Outage Report in Welford, Northamptonshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Welford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Welford, Northamptonshire, England 12/10/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Welford, England

Latest outage, problems and issue reports in Welford and nearby locations:

  • capsule_toy Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • missglover30 Christine Glover (@missglover30) reported from Northamptonshire, England

    @O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed

  • glennworth Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • factory_sausage ☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England

    @SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.

  • nikkicholly Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.

  • kevinathow KevA (@kevinathow) reported from Northamptonshire, England

    @JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...

  • KerriOlorcain Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England

    @O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help

  • garydolman Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

  • julzfen Julz (@julzfen) reported from Northamptonshire, England

    Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Lutterworth, England

    @O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Rugby, England

    @Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • Naked_stef stef (@Naked_stef) reported from Northamptonshire, England

    @O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry

  • madmazwilber1 Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England

    @TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas

  • CAMRGB CAMRGB (@CAMRGB) reported from Wistow, England

    @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

  • leewildgoose lee wildgoose (@leewildgoose) reported from Daventry, England

    @O2 I've tried for 6 days now to pay my final bill but I can't get an answer on the phone from you.. I ended my contract for traveling so the number is no longer active.. I need to talk to someone as not having a number is causing me issues.. can someone help me

  • nikkicholly Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    @O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _M155Y_ Kate Welling 🇺🇦 (@_M155Y_) reported

    @virginmedia your customer service is diabolical. Since 9:00am today I have been trying to get some help. Since merging with @O2 I have nothing but problems and now you are suddenly charging £15 extra a month for something that's supposed to be part of volt. Please help?

  • RitikaN ritika narang (@RitikaN) reported

    @apdhillxn wish you respected the time of your fans! Really terrible snow tonight at @O2!

  • LynziieLouu Lyndsey Collins (@LynziieLouu) reported

    @O2 last month I had signal issues for 2 days, now emergency calls only coz a local mast isn't working again, this seems to be a regular occurrence now, due an upgrade in May but after 13 years of being a loyal customer, thinking it might be time to switch network 😢

  • Green_Wing93 fiona (@Green_Wing93) reported

    @O2 I need some help or advice about my phonebill, ASAP, can anyone help?

  • pawseygirl Louisa ⭐️⭐️ (@pawseygirl) reported

    @O2 is there a way I can cancel my insurance? I am after the 14 days?

  • danwavell Dan Wavell (@danwavell) reported

    @O2 I’ve signed up for updates, which is why I know the expected fix date is 11th March when it was 10th March. Is there any compensation due for customers left without signal? @Ofcom

  • Mickob123 Thebiggie (@Mickob123) reported

    @J_Hartigan @O2 Sorry to hear of your loss, my neighbour had similar issues with o2 when his mum passed.

  • JG_UTV JG👨🏼‍🍳⚽️ (@JG_UTV) reported

    @O2 the worst customer services in the uk on hold for over 1 hour to make a payment absolute joke!😡

  • DaveHuntbatch David Huntbatch™ (@DaveHuntbatch) reported

    @O2 So no phone service until 9/3? Really? What am I paying for? Compensation

  • SewManyFriends Sew Many Friends (@SewManyFriends) reported

    @O2 A customer for 10 years. Changed my iPhone tariff in-store yesterday. 4G is now blocked by O2. Store & CS aren’t answering my calls. Website chats aren’t available. 😡