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O2 outages and service status in Welford, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Welford, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Phone.
  • 50% Wi-fi (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Welford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Welford, England

The most recent O2 outage reports came from the following cities: Northampton, and Northamptonshire.

CityProblem TypeReport Time
Northampton Wi-fi 26 days ago
Northampton Phone 30 days ago
Northampton Total Blackout 1 month ago
Northampton Internet 1 month ago
Northamptonshire Total Blackout 2 months ago
Northampton Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Welford, England

Latest outage, problems and issue reports in Welford and nearby locations:

  • cubwolf
    Dave Smith (@cubwolf) reported from Blaby, England

    Another outage from @O2 meaning I cant track cars or send a job to anyone.

  • leewildgoose
    lee wildgoose (@leewildgoose) reported from Daventry, England

    @O2 I've tried for 6 days now to pay my final bill but I can't get an answer on the phone from you.. I ended my contract for traveling so the number is no longer active.. I need to talk to someone as not having a number is causing me issues.. can someone help me

  • glennworth
    Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • KerriGbanks
    Inked_Irish_Aspie(the raving unicorn ) 🦄 (@KerriGbanks) reported from Northamptonshire, England

    @O2 I'm on priority and I want 1 billie eilish ticket and it's like saying no and coming up with other venues. which is too far from me .. help me out here

  • BilalAhmadRana
    🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.

  • hjono
    Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx

  • peterm4rtin
    peterm4rtin (@peterm4rtin) reported from Brington, England

    Discovered that @O2 has a cunning plan to save the high street, by making its online experience so appallingly awful you have to go to one of its stores. So thanks to in-store team @ Rugby for sorting out my upgrade after 10 days of online frustration. #GreatPeople #CrapSystens

  • whoknows_bob
    Bob Kool (@whoknows_bob) reported from Northamptonshire, England

    @Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.

  • erikalesleyneal
    erika lesley neale (@erikalesleyneal) reported from Rothwell, England

    @O2 is your network down in our area hubby’s phone is down

  • nikkicholly
    Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    @O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?

  • capsule_toy
    Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • Naked_stef
    stef (@Naked_stef) reported from Northamptonshire, England

    @O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry

  • factory_sausage
    ☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England

    @SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.

  • traceyluvslcfc
    traceygreen (@traceyluvslcfc) reported from Market Harborough, England

    @O2 all lies , rubbish customer service. Don’t believe a word you say

  • hjono
    Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP

  • Geocentrism420
    Geocentrism (@Geocentrism420) reported from Northamptonshire, England

    @O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.

  • Kezleigh
    Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England

    @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

  • nats2312
    Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • railwaychaplain
    Liam Johnston (@railwaychaplain) reported from Rugby, England

    @Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.

  • julzfen
    Julz (@julzfen) reported from Northamptonshire, England

    Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • yallsop
    Dr Yasemin Allsop MBE (@yallsop) reported

    @O2 I wasn’t either. I was locked out of my account and I contacted your customer service, that’s what they told me, surely you would have recording of the conversation.

  • Rocky_Horror17
    Vikki (@Rocky_Horror17) reported

    @O2 Spent over an hour on the phone, can't speak to anyone in the UK. Shocking customer service.

  • FairyCake1983
    Laura (@FairyCake1983) reported

    @O2 Hi @o2, this issue is still not fixed - can ANYONE resolve this? No responses to DM’s, how else are customers meant to get help?

  • HannahKBardell
    Hannah Kennedy-Bardell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@HannahKBardell) reported

    @O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!

  • aussiebhoy88
    Wes (@aussiebhoy88) reported

    @willsbrownscot @O2 I searched O2 redirect on here after encountering this same problem the app and website are absolutely cooked

  • lew13832731
    Jane Lewis (@lew13832731) reported

    @O2 what's wrong with your network? People keep trying to call me but calls not going through. Tried turning phone of. Have reported via app but no reply

  • xkatlynm
    Katlyn (@xkatlynm) reported

    @O2 hi there i need help, i have an additional charge of £9.99 on my bill however it will not let me view my bill and keeps asking me to sign in with a email link which i have done multiple times however it is still not letting me view my bill.

  • ronak_malde
    Ronnie (@ronak_malde) reported

    @O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!

  • AI_Park_GB
    AI Park (@AI_Park_GB) reported

    @O2 Er… No You’ve totally got this wrong.. it wasn’t me that couldn’t process Upgrade.. It was YOU who couldn’t process it.. I’ve talked to your cust serv team after a week of nothing.. They advised a visit to an O2 store to fix, they also unable to process.. utterly astounding!

  • SimonBogdon
    Simon (@SimonBogdon) reported

    @O2 hi hopefully you can help me …I was looking to get both an iPad…when I spoke to your colleagues at the contact centre they told me that none of the eSIM contracts have roaming included (roaming is important for me …..