O2 Outage Report in Welford, Northamptonshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (44%)
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Internet (31%)
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Total Blackout (20%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Welford, Northamptonshire, England
The most recent O2 outage reports came from the following cities: Northampton and Northamptonshire.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Phone | |
| Northampton |
Total Blackout | |
| Northampton |
Internet | |
| Northamptonshire |
Total Blackout | |
| Northampton |
Phone | |
| Northampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Welford, England
Latest outage, problems and issue reports in Welford and nearby locations:
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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stef
(@Naked_stef) reported
from
Northamptonshire, England
@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Gary Dolman
(@garydolman) reported
from
Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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Kerry Leigh Kavannah
(@Kezleigh) reported
from
Earl Shilton, England
@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
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Liam Johnston
(@railwaychaplain) reported
from
Rugby, England
@Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.
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Julz
(@julzfen) reported
from
Northamptonshire, England
Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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Hayley Johnson
(@hjono) reported
from
Earl Shilton, England
@O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP
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🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.
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Capsule Toy
(@capsule_toy) reported
from
Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her.
(@factory_sausage) reported
from
Northamptonshire, England
@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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Liam Johnston
(@railwaychaplain) reported
from
Lutterworth, England
@O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area
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Hayley Johnson
(@hjono) reported
from
Earl Shilton, England
@O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx
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KevA
(@kevinathow) reported
from
Northamptonshire, England
@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍
(@madmazwilber1) reported
from
Northamptonshire, England
@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Inked_Irish_Aspie 🇮🇪🍀
(@KerriOlorcain) reported
from
Northamptonshire, England
@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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Christine Glover
(@missglover30) reported
from
Northamptonshire, England
@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PAPAMOLE
(@pappa_mole) reported
Pretty dismal customer service from @O2 ..... Just like being on a merry-go-round all day being passed back and forth to different departments, then starts all over again.
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Hannah Perry
(@hannah_perry7) reported
@Wandering_Sue @O2 Thank you Sue for correcting my spelling so O2 could understand what I was asking. I do not believe they would have understood without your help. Please continue to help the population with their English language skills.
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Louisa ⭐️⭐️
(@baronesspawsey) reported
@O2 I have been trying for four hours to set up this new phone, it won’t do it via my laptop, it won’t do it via Bluetooth from the old phone. I can’t get an appointment at an apple store. It’s ridiculous so I want to return the phone and cancel my upgrade
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Ashley Loftus
(@ashleyloftus) reported
@uk_domain_names @O2 @virginmedia That’s disappointing to hear tbh, but hardly surprising. I figured the others would follow suit but hadn’t heard yet. Frustrating as I was intending on leaving O2 in protest due to their merger with Virgin and this was the last straw but now they’re all as bad it seems.
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Rambo®️ 🇬🇧🇬🇧🇬🇧
(@ToryRambo) reported
@tomhfh I’m with @O2 and find them to be great value for money. Been with them since I got my first phone and if they continue to treat me well I will stay with them forever.
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Daniel
(@DanielDma1989) reported
@O2 Very disappointed not to have had a reply to my follow up question. I'm not interested in where I can use my data, I want to know what caused you to change your mind after what you said in January. I'd be very interested to know how I can cancel my contract too.
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J Walker277
(@Walker277) reported
Been with @O2 for years and never needed any help. Now after having loads of issues last three months they've let me down. Cut off when I call in, online chat tells me to take out Sim card and hey presto, 20 minutes into the chat I'm cut off. I'll be cancelling my contract.
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J Walker277
(@Walker277) reported
@LFC_AcidHouse @O2 Mate I've always sworn by them but they've royally screwed me over with this. Absolutely no one wants to help. I'm pretty sure legally I could cancel as I'm not getting the service I'm paying for and I can prove it.
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Mariusz Juszczak
(@MariuszJuszcza6) reported
@O2 Does planed changes to euro roaming qualify me to terminate my contract with you early? And don't give me this "average costumer won't use more data" cause I moved to higher data plan ONLY to use more outside of UK as I always did
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Glenn
(@Glennboy00) reported
@O2 Can you urgently help me please?