O2

O2 Outage Report in Welford, Northamptonshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Welford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Welford, Northamptonshire, England 09/15/2025 03:45

September 15: Problems at O2

O2 is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Welford, England

Latest outage, problems and issue reports in Welford and nearby locations:

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • julzfen Julz (@julzfen) reported from Northamptonshire, England

    Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯

  • Geocentrism420 Geocentrism (@Geocentrism420) reported from Northamptonshire, England

    @O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.

  • KerriOlorcain Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England

    @O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help

  • missglover30 Christine Glover (@missglover30) reported from Northamptonshire, England

    @O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed

  • erikalesleyneal erika lesley neale (@erikalesleyneal) reported from Rothwell, England

    @O2 is your network down in our area hubby’s phone is down

  • madmazwilber1 Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England

    @TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Lutterworth, England

    @O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area

  • nikkicholly Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!

  • whoknows_bob Bob Kool (@whoknows_bob) reported from Northamptonshire, England

    @Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.

  • cubwolf Dave Smith (@cubwolf) reported from Blaby, England

    Another outage from @O2 meaning I cant track cars or send a job to anyone.

  • CAMRGB CAMRGB (@CAMRGB) reported from Wistow, England

    @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

  • nikkicholly Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    @O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?

  • factory_sausage ☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England

    @SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.

  • glennworth Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • capsule_toy Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • leewildgoose lee wildgoose (@leewildgoose) reported from Daventry, England

    @O2 I've tried for 6 days now to pay my final bill but I can't get an answer on the phone from you.. I ended my contract for traveling so the number is no longer active.. I need to talk to someone as not having a number is causing me issues.. can someone help me

  • kevinathow KevA (@kevinathow) reported from Northamptonshire, England

    @JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...

  • garydolman Gary Dolman (@garydolman) reported from Blaby, England

    @O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sonic_amy1 sally budd (@sonic_amy1) reported

    @O2 seriously o2 my phone is not working at all. Can’t get through on live messenger and unable to dial. Please help?

  • Victori54706021 Victoria Louise (@Victori54706021) reported from Meltham, England

    @O2 signal in HD9 4 not available AGAIN I spent weeks earlier in year with intermittent issues due to "unsble to access to a mast". This keeps on happening. Fed up of paying for an intermittent service.

  • ChrisThomasBlue Chris Thomas (@ChrisThomasBlue) reported

    @DrBorderick @O2 1st world problems eh!

  • Jackth0mpson Jacky (@Jackth0mpson) reported

    @O2 tried on and off for the last 6 months to cancel phone insurance for a phone I no longer have, never once have I been able to because there are no advisors available. What a con

  • CherryMartin Cherry Martin (@CherryMartin) reported

    Try to offer @O2 my continued business, customer services don’t take my call. Text O2 for my PAC code to leave, text reply says no, need to phone, when you phone it says try website, the website says to text... repeat until head explodes 🤯😡 #O2 #CustomerServices

  • Mkhan0504 Flaming Moe (@Mkhan0504) reported

    @Ky297 @O2 I feel your pain bud, I finally got through to them around 2pm. They sorted my issue

  • DrBorderick Dr. James D. Borderick (@DrBorderick) reported

    @O2 is your login process broken?

  • Mazastar Marnie (@Mazastar) reported

    @O2 any chance of some help with my direct debit. Been waiting over 90 mins for a response on My O2??

  • samanth76967749 samantha potts (@samanth76967749) reported

    @O2 No I wanted advice litterly advice I wasn't trying to access the account! Surely you had divorced couples ask this question in the past! Considering you read from scripts to help answer questions too surely there must be a section on this?

  • adamgasson Adam Gasson (@adamgasson) reported

    @O2 Been going round in circles on your site trying to find a way to talk to someone about charges to my monthly bill. Is there a support email I can contact?