O2

O2 Outage Report in Welford, Northamptonshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Welford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Welford, Northamptonshire, England 11/20/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Welford, England

Latest outage, problems and issue reports in Welford and nearby locations:

  • KerriOlorcain Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England

    @O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help

  • capsule_toy Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.

  • hjono Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Lutterworth, England

    @O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area

  • factory_sausage ☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England

    @SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • Kezleigh Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England

    @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

  • kevinathow KevA (@kevinathow) reported from Northamptonshire, England

    @JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...

  • julzfen Julz (@julzfen) reported from Northamptonshire, England

    Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯

  • missglover30 Christine Glover (@missglover30) reported from Northamptonshire, England

    @O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed

  • nikkicholly Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!

  • nats2312 Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Rugby, England

    @Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.

  • hjono Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx

  • madmazwilber1 Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England

    @TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas

  • nikkicholly Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    @O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?

  • BilalAhmadRana 🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.

  • lloydus7 Lloyd Adams (@lloydus7) reported from Northamptonshire, England

    @SBuz1 @EnglandRugby @O2 Hmmmm There was never going to be mass changes, Gutted lawes is injured but happy for Ribeye. I'd replace Dombrandt for Earl, JVP for Mitchell and Malins for Arundell. I'm happy to see Smith run the show! Let's go at France and play ball!

  • Naked_stef stef (@Naked_stef) reported from Northamptonshire, England

    @O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardHilsley Richard Hilsley (@RichardHilsley) reported

    @O2 been on hold 45 mins trying to take a new contract , I'll try another network

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • katewelburn Kate Welburn (@katewelburn) reported

    @O2 is there an issue with 3G & 4G tonight? Also when logging to my app i am unable to see how much Data I have left.

  • grazzii14 Ray the Iridescent Prince of the Darkness 🧚‍♀️ (@grazzii14) reported

    @O2 After the months of contact with your engineers and teams, they eventually admitted to "use 3g or 2g because 4g isnt available". So I when I tell you I want to leave as I cant make video calls on 3g, I get told "you signed the contract". Throwing money down the drain either way

  • JBooLJRB JBL (@JBooLJRB) reported

    @O2 Twice she has been told over the phone that someone would call her back, twice no one has called back, and the people she has spoken to are unable to help...complete shambles

  • HelenMcC Helen McCarthy (@HelenMcC) reported

    @O2 please help. Drove over my phone this evening. Tried ordering a new one but can't complete basket as you want to send a verification text to a phone I cannot access. I cannot get to a shop and now I can't get the new phone tomorrow. HELP PLEASE 😭😭

  • JBooLJRB JBL (@JBooLJRB) reported

    @O2 She was told that as it had been raised to the fraud team she would not be receiving anymore payment notice letters, yet received 2 more this weekend saying that this issue had been turned over to a debt collection agency

  • Corinneisonfire Corinne Ferdinand (@Corinneisonfire) reported

    Went to get a new phone today and honestly it's been nothing but a nightmare @O2 sort out your Dundee store and general customer service please :(

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    @JBooLJRB @O2 Hey dude, word of advise from me, if I were you, I'd tag O2's CEO Mark Evans into this conversation if they are not calling you back. O2 told me in March they'd call me back within 24hr and never did after 5 days, they only called me back when I tagged Mark into the conversation

  • grazzii14 Ray the Iridescent Prince of the Darkness 🧚‍♀️ (@grazzii14) reported

    @O2 Appreciate the fact these are terms of contract. I've just been let down by this. I started the discussion the same month I started using o2, it's been on going for months now. Wasted so many hours to get answers so now I'm stuck paying for a service which I'm not getting.