O2 Outage Report in Welford, Northamptonshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Welford, England
Latest outage, problems and issue reports in Welford and nearby locations:
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Geocentrism
(@Geocentrism420) reported
from
Northamptonshire, England
@O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.
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Bob Kool
(@whoknows_bob) reported
from
Northamptonshire, England
@Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.
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KevA
(@kevinathow) reported
from
Northamptonshire, England
@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Dave Smith
(@cubwolf) reported
from
Blaby, England
Another outage from @O2 meaning I cant track cars or send a job to anyone.
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍
(@madmazwilber1) reported
from
Northamptonshire, England
@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Inked_Irish_Aspie(the raving unicorn ) 🦄
(@KerriGbanks) reported
from
Northamptonshire, England
@O2 I'm on priority and I want 1 billie eilish ticket and it's like saying no and coming up with other venues. which is too far from me .. help me out here
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@O2 is your network down in our area hubby’s phone is down
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Gary Dolman
(@garydolman) reported
from
Blaby, England
@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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Glenn
(@glennworth) reported
from
Narborough, England
@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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CAMRGB
(@CAMRGB) reported
from
Wistow, England
@O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.
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Inked_Irish_Aspie 🇮🇪🍀
(@KerriOlorcain) reported
from
Northamptonshire, England
@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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Julz
(@julzfen) reported
from
Northamptonshire, England
Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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Liam Johnston
(@railwaychaplain) reported
from
Lutterworth, England
@O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her.
(@factory_sausage) reported
from
Northamptonshire, England
@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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Capsule Toy
(@capsule_toy) reported
from
Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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Christine Glover
(@missglover30) reported
from
Northamptonshire, England
@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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lee wildgoose
(@leewildgoose) reported
from
Daventry, England
@O2 I've tried for 6 days now to pay my final bill but I can't get an answer on the phone from you.. I ended my contract for traveling so the number is no longer active.. I need to talk to someone as not having a number is causing me issues.. can someone help me
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David Huntbatch™
(@DaveHuntbatch) reported
@O2 no phone service for over 24hrs tried to contact you through the app but “no service!” Please DM me says service will not be resolved until 8/3!??
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Nicky
(@Nicky_G_xx) reported
@O2 absolutely disgusting service!!! Not refunding me a deposit I paid because of 1 tiny mistake rectified within 30 seconds. I am so disappointed with o2 after years of being with you!!!!
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Caroline Cheetham
(@RADIOCAROLINE_) reported
@O2 DM sent. Not that inclined to spend another two hours searching your online advice. Be amazing if a human being could help.
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Denise Lane
(@LaneDenise) reported
@O2 seriously bad customer service, been with you over 30 years and get treated like trash? time for a change 4 moblie contracts moving and bad publicity from friends
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JimDownSouth 🇺🇦
(@JimDownSouth) reported
@O2 trying to resolve an account issue and your online chat team left me literally ONE MINUTE to reply before closing the chat. Are you trying to annoy customers?
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Steve
(@easley_steve) reported
@O2 Hi. That’s your choice. My 36 month contract has 9 months left for which you will collect an extra £28.39. If it were my business I would not loose a loyal customer for that; seems a strange decision
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CH Security
(@chsecsolutions) reported
@O2 Not sure if you read the initial tweet but I am the installer trying to get to the bottom of a problem for a customer A customer where his wife's phone works without issue on a different network #o2 have stopped allowing the stream for some reason All other apps use data ok
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KDM
(@KitchenDiscoMum) reported
@O2 if I change networks can I keep my number? My contract is up, I can’t gain access to MyO2 because my email was hacked and I can’t remember my password. If I take myself and ID into an O2 shop will they help me?
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Emshadows
(@EmShadows) reported
@O2 My dad called to cancel and pay off the bill and was told he would be called back that was 930am so far no one has called back
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Steve
(@easley_steve) reported
@O2 Hi. Re yr 7.8% increase. Whilst this may be within the terms, I have been a customer for more than 20 years. If you can’t recognise my loyalty then please be assured I will not renew my contract later this year.