O2 outages and service status in Welford, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Welford, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Welford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Welford, England
The most recent O2 outage reports came from the following cities: Northampton, and Northamptonshire.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Wi-fi | 26 days ago |
|
Northampton
|
Phone | 1 month ago |
|
Northampton
|
Total Blackout | 1 month ago |
|
Northampton
|
Internet | 1 month ago |
|
Northamptonshire
|
Total Blackout | 2 months ago |
|
Northampton
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Welford, England
Latest outage, problems and issue reports in Welford and nearby locations:
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Natalie Anderson (@nats2312) reported from Oadby and Wigston, England@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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Hayley Johnson (@hjono) reported from Earl Shilton, England@O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, EnglandSort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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Lloyd Adams (@lloydus7) reported from Northamptonshire, England@SBuz1 @EnglandRugby @O2 Hmmmm There was never going to be mass changes, Gutted lawes is injured but happy for Ribeye. I'd replace Dombrandt for Earl, JVP for Mitchell and Malins for Arundell. I'm happy to see Smith run the show! Let's go at France and play ball!
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Bob Kool (@whoknows_bob) reported from Northamptonshire, England@Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.
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Hayley Johnson (@hjono) reported from Earl Shilton, England@O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx
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Glenn (@glennworth) reported from Narborough, England@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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Capsule Toy (@capsule_toy) reported from Oadby and Wigston, EnglandWhy is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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Gary Dolman (@garydolman) reported from Blaby, England@O2 Congratulations to O2 the first UK mobile provider to commit to ethical advertising by joining the Conscious Advertising Network.If enough brands follow their lead in implementing the CAN principles, this could be the key to making hate & misinformation unprofitable for good
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Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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CAMRGB (@CAMRGB) reported from Wistow, England@O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.
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stef (@Naked_stef) reported from Northamptonshire, England@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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L is 4 Learning (@Lis4learning) reported from Market Harborough, England@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
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traceygreen (@traceyluvslcfc) reported from Market Harborough, England@O2 all lies , rubbish customer service. Don’t believe a word you say
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Geocentrism (@Geocentrism420) reported from Northamptonshire, England@O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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lee wildgoose (@leewildgoose) reported from Daventry, England@O2 I've tried for 6 days now to pay my final bill but I can't get an answer on the phone from you.. I ended my contract for traveling so the number is no longer active.. I need to talk to someone as not having a number is causing me issues.. can someone help me
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Paul Goddard Esquire (@onemoreday1966) reportedJust nearly been scammed by someone claiming to be from @O2 The first to tell ppl to be careful, but I was suckered in, ended call and called the company to make sure all was well. Great customer service from them though. People beware!
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Mark Connolly (@macon1375) reportedAbsolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK
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Kevin (@darkclown) reportedGone to Brighton to support my Wife in her last Brighton marathon. Can’t make a call, can’t txt and can’t use data so no tracking. @O2 must do better.
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Paul Tomlinson (@Tommo_Ov_Tarn) reported@O2 It’s been poor ever since I ported my number over to O2 I have made many calls to O2 and you are looking into it, but I am getting reports of not being able to message or call me and the data is sooo slow its painful
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Dr Yasemin Allsop MBE (@yallsop) reported@G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)
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Darren 🏎️🏁 (@darrenmk) reported@O2 Why am I constantly having to be sent email links to confirm my email every time I try to do anything on your app when I have fingerprint security on my phone? Ever since Virgin got involved it's been a terrible service.
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miss K (@Miss_Keefe) reported@O2 sort it out paid my bill over 2 weeks ago nearly 3 weeks now and still no service I need my services reinstated. I’ve been calling you everyday and still nothing you keep telling lies.
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Chris.SE (@ChrisAO123) reported@O2 So @O2, here we are in the middle of April and the Community is still not working, so when will it?
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Dee (@DeeOgunbiyi) reported@O2 I have two sim-only plans. Both out of contract today. If I want to renew directly with O2 the price is 20% higher but if I go through a 3rd party website I can get a price match to my current price but your own service desk can’t match the prices available on third party 1/n
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Michael “Mecha” Modelsky (@MikeModelsky) reportedIs anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.