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O2 outages and service status in Welford, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Welford, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Welford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at O2

O2 is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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O2 Issues Reports Near Welford, England

Latest outage, problems and issue reports in Welford and nearby locations:

  • traceyluvslcfc
    traceygreen (@traceyluvslcfc) reported from Market Harborough, England

    @O2 all lies , rubbish customer service. Don’t believe a word you say

  • madmazwilber1
    Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England

    @TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas

  • lloydus7
    Lloyd Adams (@lloydus7) reported from Northamptonshire, England

    @SBuz1 @EnglandRugby @O2 Hmmmm There was never going to be mass changes, Gutted lawes is injured but happy for Ribeye. I'd replace Dombrandt for Earl, JVP for Mitchell and Malins for Arundell. I'm happy to see Smith run the show! Let's go at France and play ball!

  • erikalesleyneal
    erika lesley neale (@erikalesleyneal) reported from Rothwell, England

    @O2 is your network down in our area hubby’s phone is down

  • factory_sausage
    ☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England

    @SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.

  • glennworth
    Glenn (@glennworth) reported from Narborough, England

    @VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

  • peterm4rtin
    peterm4rtin (@peterm4rtin) reported from Brington, England

    Discovered that @O2 has a cunning plan to save the high street, by making its online experience so appallingly awful you have to go to one of its stores. So thanks to in-store team @ Rugby for sorting out my upgrade after 10 days of online frustration. #GreatPeople #CrapSystens

  • whoknows_bob
    Bob Kool (@whoknows_bob) reported from Northamptonshire, England

    @Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.

  • BilalAhmadRana
    🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.

  • BilalAhmadRana
    🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳 (@BilalAhmadRana) reported from Rugby, England

    @O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.

  • julzfen
    Julz (@julzfen) reported from Northamptonshire, England

    Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯

  • hjono
    Hayley Johnson (@hjono) reported from Earl Shilton, England

    @O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx

  • cubwolf
    Dave Smith (@cubwolf) reported from Blaby, England

    Another outage from @O2 meaning I cant track cars or send a job to anyone.

  • missglover30
    Christine Glover (@missglover30) reported from Northamptonshire, England

    @O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed

  • nikkicholly
    Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    @O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?

  • nats2312
    Natalie Anderson (@nats2312) reported from Oadby and Wigston, England

    @O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!

  • Kezleigh
    Kerry Leigh Kavannah (@Kezleigh) reported from Earl Shilton, England

    @O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?

  • Naked_stef
    stef (@Naked_stef) reported from Northamptonshire, England

    @O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry

  • kevinathow
    KevA (@kevinathow) reported from Northamptonshire, England

    @JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...

  • CAMRGB
    CAMRGB (@CAMRGB) reported from Wistow, England

    @O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieXeech
    sentient punctuation (@KatieXeech) reported

    @o2 your online complaint form doesn't work

  • The_Nezir
    The Nezir (@The_Nezir) reported

    @O2 As a computer engineer with a master's degree, this explanation struck me as ridiculous. As a customer who has purchased dozens of iPhones, several iPads, three Macbooks, an Apple Watch, AirPods, etc., this is the first time you've surprised me in a negative way.

  • feliciavcartier
    Felicia Van Cartier (@feliciavcartier) reported

    Shame you have a **** network at home @o2. When are you actually going to do something about that???

  • JohnnyFocal
    Jon Thompson (@JohnnyFocal) reported

    @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

  • neilpop
    Neil Playle (@neilpop) reported

    @O2 what is going on??? Still no update on my phones, no one answering at your “phone” store and even your so called “resolutions” team won’t give me an update! I guess you feel the money is in the bank so don’t have to bother with any level of customer service?

  • _Dave_Morris_
    rockin_plumber 🤘😎🤘 (@_Dave_Morris_) reported

    @iz__zy @O2 I’m having this issue as well, I’ve been told this is isolated to Pay as You go customers, not sure if that applies to you? The way @O2 reply in here it’s like they don’t even know what Priority is though.

  • JCAChampion
    James Champion (@JCAChampion) reported

    @O2 even with full signal on 4g and 5g your network is so slow you would think I was using dial up. As soon as I can im leaving your network

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported

    @O2 Tried doing that before… that didn't help me either

  • Jayne_e_t
    Jayne (@Jayne_e_t) reported

    @O2 Yes I’ve done that several times over the last couple of months. I’ve gone from full signal to none of 1 or 2 bars and calls not connecting or dropping all the time

  • kesbyac
    Adrian Kesby (@kesbyac) reported

    @O2 I just want to change tariff to 10GB plan. I’m with Virgin Media so that becomes 20GB which is perfectly adequate. Sim Onlys are circa £15 which is fine but was told in store that I can’t port my number on the same network!