O2 Outage Report in Welford, Northamptonshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Welford, England
Latest outage, problems and issue reports in Welford and nearby locations:
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Inked_Irish_Aspie 🇮🇪🍀
(@KerriOlorcain) reported
from
Northamptonshire, England
@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her.
(@factory_sausage) reported
from
Northamptonshire, England
@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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Hayley Johnson
(@hjono) reported
from
Earl Shilton, England
@O2 Hi I called and the operative sorted the problem for me I’m abit cave woman when it starts to get technical but the lady talked me through it and I got there in the end xx
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Julz
(@julzfen) reported
from
Northamptonshire, England
Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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Liam Johnston
(@railwaychaplain) reported
from
Rugby, England
@Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.
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KevA
(@kevinathow) reported
from
Northamptonshire, England
@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Christine Glover
(@missglover30) reported
from
Northamptonshire, England
@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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Hayley Johnson
(@hjono) reported
from
Earl Shilton, England
@O2 my iPhone has intermittent signal I cannot load any content my Wi-Fi is brilliant but will not load on my phone HELP
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Capsule Toy
(@capsule_toy) reported
from
Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Kerry Leigh Kavannah
(@Kezleigh) reported
from
Earl Shilton, England
@O2 Hi, I want to upgrade my phone but it will not let me go below 150gb monthly data. I don’t need this much. If I was purchasing the phone new rather than upgrade it let’s me decrease the monthly data on edit my plan but not when upgrading. Please can someone help?
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 It's been more than 5 years I am using your network in CV21 area. I have very poor coverage and downloading speed. I had my current upgrade in April 2022. I have tried both 5g and 4g signals. Problem stays the same. Your chat support isn't available.
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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Lloyd Adams
(@lloydus7) reported
from
Northamptonshire, England
@SBuz1 @EnglandRugby @O2 Hmmmm There was never going to be mass changes, Gutted lawes is injured but happy for Ribeye. I'd replace Dombrandt for Earl, JVP for Mitchell and Malins for Arundell. I'm happy to see Smith run the show! Let's go at France and play ball!
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stef
(@Naked_stef) reported
from
Northamptonshire, England
@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.
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Liam Johnston
(@railwaychaplain) reported
from
Lutterworth, England
@O2 Interesting that Severn miles away the speed with O2 is 18mbs there must be an issue in the Rugby area
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍
(@madmazwilber1) reported
from
Northamptonshire, England
@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay Hill
(@HugeRobbiefan78) reported
@O2 will I be waiting all day for a reply this is getting beyond a joke seriously considering switching to a new network at this rate 😡😡😡
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Gina Gilbert
(@disco_diva78) reported
@O2 @AlliTwits If you read all the posts, there are a lot of us experiencing the same problem!! Week after week sold out at 2pm on the dot? I think you need to separate weekend tickets and that way others may have a chance of getting a ticket for days during the week please!!
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Alok Kumar
(@Alokindisn) reported
@O2 That does not answer how other customers are getting single bill. You ready to lose the customer and spread VOC? @LutzSchueler @TheO2
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Stu
(@cursednumber7) reported
@VinylJack @O2 They’ve been using their own network to send it so it’s taken that long to get a signal
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rebecca gale
(@gale_rebecca) reported
@o2 why is this only happening to me and not my sister when we clicked on “Use Now” at the same time? It’s an app issue. This is the main perk for staying with O2 - if this isn’t resolved, I will be going elsewhere for my phone contract
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Al MacLeod
(@thealmeister) reported
@O2 Yes, I have mobile service just can’t seem to make calls, need some advice do I drop the +1 or 001, just dial local or what, it’s worked before. And fyi over 30 mins in a queue is just not acceptable, your agent is busy is 😡
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ʍʊռ†ΣЯ
(@ladymunter) reported
@o2 Hi, I’m getting a ‘Could not activate mobile data network’ error any time I’m not on WiFi. Checked your coverage checker through and my postcode looks fine. Any ideas?
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Maggie Ikin
(@Welshlass1962) reported
Can’t phone @O2 because I have ONE BAR signal and my calls keep cutting out! There’s an issue with a mast in our area since Monday 16th January……..so I’m paying for a service I can’t use! Any chance of someone from o2 messaging me please?
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Aliyah
(@Al1y4hx) reported
@oh_just_because @O2 omg i swear i’ve got the same issue it’s so ridiculous
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Alok Kumar
(@Alokindisn) reported
@O2 i bought the device and airtime from O2 on 5th Jan. O2 is sending me separate bills for airtime and Device. While speaking to CC, they mentioned it cannot be single bill. My friends are on single bill but O2 is ready to lose the customer then do the changes.