O2

O2 Outage Report in Tarporley, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Tarporley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tarporley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Tarporley, Cheshire West and Chester, England 09/16/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Tarporley, England

Latest outage, problems and issue reports in Tarporley and nearby locations:

  • pharmcat Ann Winsper (@pharmcat) reported from Ellesmere Port, England

    @O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking

  • JEFFERSONLEADER Jefferson Leader (@JEFFERSONLEADER) reported from Crewe, England

    @O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • evanson316 Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • carolinew4031 Caroline🖤 (@carolinew4031) reported from Davenham, England

    Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible

  • Anamantovani Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • hanthorpy Hannah Thorp (@hanthorpy) reported from Lostock Gralam, England

    hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?

  • CarlFisher2014 Carl fisher (@CarlFisher2014) reported from Winsford, England

    @O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • 1985Pete Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @MissWittank @matthewnunn1986 @O2 O2 haven’t switched to virgin infrastructure. All I was saying was that Sky has a lower priority on the O2 network. Even though this has nothing to do with your issue, you may have other issues if you switch to Sky due to the lower priority on the network.

  • elan4872 Roy Ellaby (@elan4872) reported

    @O2, evening. Today, I’ve been mis-sold an O2 Volt SIM card by a Virgin Media operator. Tried ringing Customer Service to cancel but lines say closed. What are the opening hours for cancelling the contract please and what is the correct number to call?

  • Mummotutu Carly (@Mummotutu) reported

    What is going on with @O2 lately? A whole week in another part if the uk, where I've had rubbish signal, and it's no better now I'm home. It hasn't been great for a while but it's so frustrating to have no more than s single bar, no 4g and awful call signal.

  • handsomebeasttv Rupert Clague (@handsomebeasttv) reported

    @O2 I'm trying to report my phone as stolen but no one is answering your helpline. Please help.

  • James__Dillon James Dillon (@James__Dillon) reported

    @O2 I’m in Italy but can’t use my data roaming only WiFi can you help?

  • rishiharani Rishi Harani (@rishiharani) reported

    @Apple since updating to IOS 15.5, I’m having issues with full network on @O2 using my iPhone 11 Pro Max.

  • pixiefan_123 Annalise 🦔 (@pixiefan_123) reported

    @NicholsMarkl @O2 I've tried to cancel and asked them not to have me pay the phone off and they said they can't, I'd have to pay it off first. They're a joke now. Thank you!

  • MissWittank Rock Lobster (@MissWittank) reported

    The so-called Helpline guy @O2 told me that I have to tell everyone I know in Guernsey to reset their phones because it definitely isn't an @O2 issue. And they have charged me £20 for the texts that didn't send.

  • Rozrunsabit RO$ (@Rozrunsabit) reported

    @MissWittank @tjd19 @O2 We found only way to sever a Vodafone contract was to cancel the direct debit as husband couldn’t get through on phone or internet & shops don’t deal with such trivia. Absolutely ridiculous! 😡

  • Norrie1983 Norrie14 (@Norrie1983) reported

    @O2 can you kindly let a manager with O2 called Nathi know I am furious that I haven’t been called back, that’s twice now. Craig Fisher #Complaint