O2

O2 Outage Report in Tarporley, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Tarporley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tarporley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Tarporley, Cheshire West and Chester, England 12/18/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tarporley, Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Crewe and Ellesmere Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Internet
United KingdomEllesmere Port Internet
United KingdomNorthwich TV
United KingdomEllesmere Port TV
United KingdomMiddlewich Internet
United KingdomChester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Tarporley, England

Latest outage, problems and issue reports in Tarporley and nearby locations:

  • JEFFERSONLEADER Jefferson Leader (@JEFFERSONLEADER) reported from Crewe, England

    @O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?

  • pharmcat Ann Winsper (@pharmcat) reported from Ellesmere Port, England

    @O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • 1985Pete Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • hanthorpy Hannah Thorp (@hanthorpy) reported from Lostock Gralam, England

    hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • Anamantovani Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • CarlFisher2014 Carl fisher (@CarlFisher2014) reported from Winsford, England

    @O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • evanson316 Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

  • carolinew4031 Caroline🖤 (@carolinew4031) reported from Davenham, England

    Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • l_muhl liz (@l_muhl) reported

    @O2 please can someone help me I want to discuss the fair usage policy with someone on my mobile tariff

  • youmesocialuk Jackie Trailor (@youmesocialuk) reported

    @O2 why is it so painfully difficult to pay my bill? you don’t expect visa all of a sudden 😐 and I can’t even talk to anyone. Terrible survive and after 14 years of being with you I will cancel my contract. Terrible service #customerservice 👎🏼👎🏼👎🏼👎🏼

  • THE_LHC Tony Febb 💙 (@THE_LHC) reported

    @Awhyex31 @O2 For balance I stick with O2 because I almost always have far better coverage than friends on other networks. I have a weird issue that my phone falls offline when I have a full 4g+ signal but I think that's a Huawei issue rather than a network one.

  • GavinGowlett Gavin Gowlett (@GavinGowlett) reported

    @O2 my parents in their 70s on a £9pm contract went to your Edgware store to sort out an issue with their phone. Apparently your staff recommend they upgrade to a £40pm contract and £300 handset to sort it out?! Think you need to improve your customer care. Emphasis on care.

  • YouCanDoEet1 YouCanDoEet (@YouCanDoEet1) reported

    @O2 Just another sucky deal from another sucky network.

  • TheDiaryofJacob Jacob (@TheDiaryofJacob) reported

    @O2 If it keeps being this bad I’ll leave,I already pay a fortune for a 3 year old phone as well. Total rip off for the service

  • magicmasteryoda Napoleon (@magicmasteryoda) reported

    @O2 Stationary and while driving. Is the data taking up all the band with for calls? It was better signal with you using a k800 and when you were still on edge

  • caitbrichards Caitlin Richards (@caitbrichards) reported

    Anyone know how to cancel a SIM card plan from @O2? I’m trying to get a copy of my receipt for my SIM plan to prove how much I owe and they won’t give me a copy without coming into the store, which is impossible since I’m back in the US. #O2 #advice

  • elise_john85 Elise (@elise_john85) reported

    @O2 Sadly it’s been going on for months. I’ve been told it’s just the strength of the signal where I work and nothing can be done. Thank you though

  • Stephke_C Stéphanie C (@Stephke_C) reported from Newhaven, England

    @AndyMeanie @O2 I would but I literally just upgraded and I cant really afford to pay off the whole contract right now. Bit **** when roaming is included and they knew I was going to be away.