O2 Outage Report in Tarporley, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Tarporley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tarporley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Tarporley, England
Latest outage, problems and issue reports in Tarporley and nearby locations:
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Pete
(@1985Pete) reported
from
Crewe, England
Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Ana Slimming World
(@Anamantovani) reported
from
Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Ann Winsper
(@pharmcat) reported
from
Ellesmere Port, England
@O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking
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Caroline🖤
(@carolinew4031) reported
from
Davenham, England
Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Stephen Evanson💙🤍💛
(@evanson316) reported
from
Crewe, England
@O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Jefferson Leader
(@JEFFERSONLEADER) reported
from
Crewe, England
@O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬
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Hannah Thorp
(@hanthorpy) reported
from
Lostock Gralam, England
hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal
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Carl fisher
(@CarlFisher2014) reported
from
Winsford, England
@O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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J
(@jjLondon1234) reported
@Aunasito @O2 You have a 14 day cooling off period, so you can return and cancel contract
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Finn Houlihan
(@HoulihanFinn) reported
@offbeat_music @O2 That’s terrible, sorry to hear that. How many thousands of hours have been wasted by all of us affected making pointless calls to @o2 ? How much longer ? Hours, days, weeks, ever ?
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Peter Crouch
(@PeterCr34932656) reported
@O2 Hi. 3 weeks in a row i’ve tried to get cinema tickets on o2 priority and 3 weeks in a row i’ve been let down. The all just logs you out and doesn’t let you back in until all the tickets are gone. We have 6 devices in our house with o2 and all tried………
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Finn Houlihan
(@HoulihanFinn) reported
@coops153 @Joe_Guy @O2 I’m having the same problem, we should have been warned of this known issue before signing up ?
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Matthew C
(@coops153) reported
@HoulihanFinn @Joe_Guy @O2 Exactly what I told them on the phone earlier as they shouldn't keep accepting porting requests that they know they cannot fulfill, it is misleading customers. I have informed Ofcom about it and logged a complaint. Never experienced anything like this from any other provider.
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Taufiq Rahman
(@RahmanLab) reported
@HyvonenGroup @O2 i have been experiencing the same issue with them for a while, Marko...so annoying!
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Finn Houlihan
(@HoulihanFinn) reported
@coops153 @Joe_Guy @O2 How many hours have been wasted making pointless calls to their call centres, who are obviously not informed of the issue and all seem to simply waffle on the spot
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Finn Houlihan
(@HoulihanFinn) reported
@coops153 @Joe_Guy @O2 The lack of any communication or updates is shocking, no mention of this issue on their website. I’m none the wiser when this will be resolved ? Hrs, days, weeks, ever ?
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DaniMac
(@Dan_Mc_Loughlin) reported
@O2 please can you tell me how long is left on my contract? I can’t log in because the phone is for my mum so the text to the handset doesn’t help me.
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Syed Ali
(@s_e_ali) reported
@O2 - please could someone help? I returned a new device after a 2 days as I wasn't happy with it - but the refund still hasn't been processed yet? Royal Mail tracking shows as delivered to your returns centre 8 working days ago. Used the returns Jiffy bag you provided.