O2

O2 Outage Report in Tarporley, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Tarporley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tarporley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Tarporley, Cheshire West and Chester, England 03/07/2026 09:15

March 07: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tarporley, Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Crewe, Winsford and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Phone
United KingdomWinsford Phone
United KingdomChester Phone
United KingdomNorthwich Phone
United KingdomCrewe Internet
United KingdomEllesmere Port Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Tarporley, England

Latest outage, problems and issue reports in Tarporley and nearby locations:

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • evanson316 Stephen Evanson💙🤍💛 (@evanson316) reported from Crewe, England

    @O2 hi, sent a dm to u asking a question, not sure if I had to message on here 1st or not? Need a bit of help plz.

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • hanthorpy Hannah Thorp (@hanthorpy) reported from Lostock Gralam, England

    hi @O2 please can you advise. spoke to someone else today that said the same. so it's better for me to cancel my call plan after the device contract ends and start again as a new customer... why not just give existing customers the same deal

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported from Ellesmere Port, England

    @O2 worst customer service in history.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • 1985Pete Pete (@1985Pete) reported from Crewe, England

    Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

  • CarlFisher2014 Carl fisher (@CarlFisher2014) reported from Winsford, England

    @O2 after 12 years with you your customer is very poor not impressed- no reception in Wilmslow all staff could do is say go and get a new SIM card not even investigate whether a mast is down 🙁

  • pharmcat Ann Winsper (@pharmcat) reported from Ellesmere Port, England

    @O2 Chester city centre. I’ve needed to transfer money from my bank account and had to walk 400 yards from a shop to get enough of a signal to log into online banking

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • JEFFERSONLEADER Jefferson Leader (@JEFFERSONLEADER) reported from Crewe, England

    @O2 Absolute shocking service from your sales guy today. Wanted a family member adding and willing to sign up. Listen in to call if all calls recorded. 🤬

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • Anamantovani Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

  • Solsticebaby KLee (@Solsticebaby) reported from Ellesmere Port, England

    30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @O2 iv been unable to make or accept calls /text messages since Saturday. Other people in my area have same problem. Rely on phone to connect with elderly family & also for work. When will this be resoloved?

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

  • carolinew4031 Caroline🖤 (@carolinew4031) reported from Davenham, England

    Can anyone recommend a good network I’m in davenham and with @O2 signal is terrible

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • K8ie1987 Miss Music (@K8ie1987) reported

    @AXS_UK @O2 in a never-ending loop of trying to sign into the venue app to be told it needs verification which occurs before starting the loop again - please advise!

  • kimrendell Kimberly Rendell (@kimrendell) reported

    @O2 It’s the second sim I’ve had it can’t all be wrong/not working .. I wish to cancel

  • MartinHoldcroft Martin J Holdcroft (@MartinHoldcroft) reported

    @O2 Hi it's all over STOKE ON TRENT I've never known it be so bad,I'm literally paying for a none existent mobile phone,I set up to get updates,& all I'm getting is "We are still trying to deal with issue, we'll notify you in 7 Day's" That's it.. it's unacceptable

  • kimrendell Kimberly Rendell (@kimrendell) reported

    @O2 I don’t have another phone but apple have already replaced the phone once so it’s surly not the phone still .. it’s getting a joke .. others that are with me are with Vodafone and 3 and no issues at all 😡

  • lulli_gang LulliGang (@lulli_gang) reported

    @O2 Your staff can’t speak English they are rude horrible people that have no experience

  • BebboJ97 James Bebbington🦧 (@BebboJ97) reported

    @O2 100% worst network going!

  • jodie_says Just Jodie (@jodie_says) reported

    @O2 Signal in Elms Vale Area of Dover is absolutely shocking, has been for months. Trying to get a text message through for online banking and nothing. Tried about 5 times. Not helpful at all 😠

  • bensolopls jess ☾ (ia) (@bensolopls) reported

    @O2 has the network gone down? In Northern Ireland

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • KathrynYeates kathryn yeates (@KathrynYeates) reported

    @O2 is there an issue with signal in the BH8/BH9 area? Over the last week it has decreased to one bar and anyone calling me goes to voicemail.