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O2 Outage Report in South Elmsall, City and Borough of Wakefield, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in South Elmsall, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Elmsall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near South Elmsall, England

The most recent O2 outage reports came from the following cities: Rotherham, Wakefield, Barnsley, and Castleford.

CityProblem TypeReport Time
Rotherham Phone 2 days ago
Rotherham Phone 3 days ago
Rotherham Phone 7 days ago
Wakefield Phone 16 days ago
Barnsley Phone 19 days ago
Castleford Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near South Elmsall, England

Latest outage, problems and issue reports in South Elmsall and nearby locations:

  • Gummybear1981
    Sarah Gomersell (@Gummybear1981) reported from Wakefield, England

    Great stuff @O2 priority app and website down whilst trying to get @peterkay_co_uk tickets 🎟 on top of worry of not getting a ticket #O2Priority #PeterKay 🤞🏼🤞🏼🤞🏼

  • whenitmattered
    gary smith (@whenitmattered) reported from Adwick le Street, England

    @O2 Terrible customer service was told I was getting a refund on the 17th feb which could take up to 15 days. Phoned up again as no sign of refund. Asked to put in a complaint on the 4th but no manager in.Manager will phone on Mon 6th… still no call. Phoned today again to complain

  • whenitmattered
    gary smith (@whenitmattered) reported from Adwick le Street, England

    @O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry

  • jenharp7
    J (@jenharp7) reported from Doncaster, England

    @O2 is there anyone in o2 that can help with the money I’m owed from you & resolve this ongoing circle of incompetent telephonists who work for you

  • evansamanda
    Amanda Evans (@evansamanda) reported from Horbury, England

    Hello @O2 I’m a customer trying to log into my account and website and app are giving 504 error online? How can you help me? #priorityapp

  • Callum_SEND
    Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported from Brampton Bierlow, England

    @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

  • jenharp7
    J (@jenharp7) reported from Doncaster, England

    @O2 @ScoobaStibb Can you help resolve my ongoing crap with o2 I’m more than frustrated

  • MrSmithLocksLtd
    Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Swillington, England

    Who, was unaware of it, until it was highlighted by a member of the service providers team? I think I'm due some compensatory reimbursement for lost income pf almost 50% is a huge amount of business to lose isn't it @O2?

  • arw84
    Adam Whiteley (@arw84) reported from Wakefield, England

    @imran18791 @Nathan4376 @O2 Should order through third party. Cheaper, more reliable on the same network and only 24m contracts.

  • sjadennis
    Simon Dennis (@sjadennis) reported from Doncaster, England

    @O2 just wanted to say how good the service was at your store at the O2 at Greenwich today. Major hassles getting PAC codes to leave my current provider, but your store team were all friendly, patient, professional and thorough. Awesome service. Thank you. 👏

  • whenitmattered
    gary smith (@whenitmattered) reported from Adwick le Street, England

    @O2 @02 shambles the worry of another £2200 bill coming out by mistake is massive.I’ve complained saying I’ve been getting the same data usage warnings even though I’m on a unlimited data contract No wonder people have breakdowns with money worry’s if this is the service you operate

  • Aidan1964
    Aidan Carey (@Aidan1964) reported from Wakefield, England

    @O2 Hi having trouble connecting to my voicemail. It ends the call before connecting without ringing out.

  • jenharp7
    J (@jenharp7) reported from Doncaster, England

    @O2 @Jon_Westy Please answer my messages I have waited since Thursday for someone to help me

  • MrSmithLocksLtd
    Mr Smith Locks Ltd - Locksmiths (@MrSmithLocksLtd) reported from Swillington, England

    Dear @O2, Today, we had a powercut, which, in turn, highlighted a big issue. The issue? A VERY, poor signal, barely "H+", with a short-lived, spattering of 4G. I do most of my social media interactions via WiFi, so I rarely notice the inadequate signal. CONT.....

  • Gummybear1981
    Sarah Gomersell (@Gummybear1981) reported from Wakefield, England

    @AckeyGraham @O2 @peterkay_co_uk Definitely- poor from o2

  • bradswfc__
    Brad (@bradswfc__) reported from Doncaster, England

    @O2 Got one, sorry for the bad language wasn't your fault

  • jamesduffy1234
    James Duffy (@jamesduffy1234) reported from Auckley, England

    @O2 I’ve sent you a dm regarding my phone signal

  • Steph_HRhodes
    Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @O2 is an absolute joke. I have little to zero signal at all and my mum has none at all. She has seizures and no way of contacting anyone if anything happens due to this. Absolutely sick of it, been a well over a week. #O2 get it sorted 🤬😡

  • Tony090280
    Anthony Falconer (@Tony090280) reported from Doncaster, England

    @O2 can you let me know why in my village of Bentley in Doncaster is there a signal problem both had one for about a week now

  • Steph_HRhodes
    Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • leighwilliams
    Leigh Williams (@leighwilliams) reported

    @O2 unable to login to my account now for the past ten hours ?!?

  • DarriusZRP
    Darrius Pearson (@DarriusZRP) reported

    @O2 My girlfriend is trying to call you about a deposit and the automated answering machine hangs up on her every time. What kind of customer service is this?

  • charliefrake
    Charles Frake (@charliefrake) reported

    @bennidaytime @actionfrauduk I got an O2 one a couple weeks ago. Told them about it and the site was taken down within half hour. Proper good response from @O2

  • JewiJ88
    Jewi (@JewiJ88) reported from Leicestershire, England

    Hey @O2 , question!! My iPhone 12 Pro max has issues when turning on or off, it glitches and taken ages to do either .. is this a fault in the software or a phone issue ? #apple #iPhone

  • itskyleflamson
    Kyle Flamson (@itskyleflamson) reported

    @O2 I SWEAR TO GOD IT IS IMPOSSIBLE TO GET IN CONTACT WITH YOU!! Absolutely ******* typical... all of you cellular providers are as bad as each other when it comes to needing to speak to customer service!! 😡 Your stupid automated system keeps hanging up! I hope it gets hacked🖕

  • JanaElbie
    Jo Berridge (@JanaElbie) reported

    @O2 my ancient mother is having phone issues. Showing no sim, invalid sim so assumed sim issue and talked her through taking it out and putting it back. Worked briefly but now says no service. Help! She’s 50 miles from me and with no shops open I don’t know what to suggest.

  • mouse_paws
    Claire 🐀 (@mouse_paws) reported

    How am I supposed to actually cancel my @O2 contract? Can’t do it online, can’t email them, can’t do it in the My O2 app, phone lines are all only recorded messages. Been trying for days 😡

  • _Ro81n_
    Robbo DB (@_Ro81n_) reported

    @O2 Yes, I've done it and uninstalled apps one by one that I installed just before the problem started. It's only done it once since but I can't get on with the phone, I'll just pay it off quick as I can then I can swap it. Thanks

  • claireangus
    Claire Angus (@claireangus) reported

    @O2 Unfortunately I don’t think that’s the problem... I paid a week ago 😕

  • OlGingerBastard
    Ol Ginger Bastard (@OlGingerBastard) reported

    @O2 Why are you advertising next working day delivery when you are not delivering? Been waiting 3 days now - no updates, stuck on 'order being processed' and your online help people are no help at all. FALSE ADVERTISING!