O2 Outage Report in Shirebrook, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Shirebrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Shirebrook, England
The most recent O2 outage reports came from the following cities: Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Phone | 10 days ago |
|
Chesterfield
|
Phone | 25 days ago |
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Chesterfield
|
Internet | 1 month ago |
|
Chesterfield
|
Phone | 4 months ago |
|
Mansfield
|
Internet | 4 months ago |
|
Mansfield
|
Total Blackout | 5 months ago |
Community Discussion
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O2 Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Niknak 🇬🇧🇪🇺🏳️🌈 (@nikwood28) reported from Nottinghamshire, EnglandDisappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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sharon-Rose (@LaRoseDeSaron) reported from Nottinghamshire, England@O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer
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Tim Branson (@TPBranson1) reported from Nottinghamshire, EnglandYet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England@O2 I'm trying to upgrade to a phone but website is not working.
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Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Stuart Townsend (@StuartJTownsend) reported from Nottinghamshire, England@O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, EnglandShocking customer service from @O2 yet again🙃
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David M. Levy (@dmlevy) reported from Nottinghamshire, England@O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed
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Zak Horton (@zakhorton) reported from Nottinghamshire, England@Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer
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Pete Roughton (@peteroughton) reported from Alfreton, England@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Gareth 🇪🇺 🕷 (@fogey) reported from Nottinghamshire, England@O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.
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Karen Davies (@nuttyslack3) reported from Crich, England@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Ash (@Ash_InQontrol) reported from Hucknall under Huthwaite, England@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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Paul Braisby (@PaulBraisby) reported from Nottinghamshire, England@O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...
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vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Zak Horton (@zakhorton) reported from Nottinghamshire, England@BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak
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Paul Carnall (@paul_carnall) reported from North Wingfield, England@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Frazer Smith (@jalfrazer) reported from Edwinstowe, EnglandSo glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Williams (@lilwil1408) reported@O2 So I call and the only thing you can help me with on the phone is if I’ve got a fraud issue??
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O-Ren Ishii 🖤 (@davidaloca__) reported@O2 I’m trying to call day what ******** is going on
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Neil Hooper (@Hoopers4rt1985) reported@O2 @O2 the WORST company EVER !!! 😡😡😡 over an hour on hold trying to pay you after your nice notice of enforcement letter now you keep me holding on !!! You want paying or not !!!!!
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Gareth (@Gareth36722042) reported@O2 i need to speak to your customer service team, I cannot contact 202 due to restriction and no reply after 1 hour on chat. Please contact me urgently
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Chanel630 (@chanel630) reported@O2 @O2 are forcing their SICK customers out of their homes, during an International pandemic, by agreeing to allow customers to defer their payments... and then cutting their phones off! Their customer service WON’T help!!
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Chanel630 (@chanel630) reported@ITVCentral @O2 are forcing their SICK customers out of their homes, during an International pandemic, by agreeing to allow customers to defer their payments... and then cutting their phones off! Their customer service WON’T help!!
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Chanel630 (@chanel630) reported@BBCNews @O2 are forcing their SICK customers out of their homes, during an International pandemic, by agreeing to allow customers to defer their payments... and then cutting their phones off! Their customer service WON’T help!!
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💯 (@1godonly786) reported@O2 I am more amused at the fact that i cant apply an NHS O2 open discount on my Iphone 12 pro. I am really disliking the way o2 mislead and treat customers! Especially those that are loyal + key workers. Shame on you🤮
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KDB (@K_D_B_) reported@JenVonLee @TwitterSupport @O2 Is this still happening for you? I've been getting it intermittently for a couple of days. Today's been the worst by far. I'm on a different phone though! Might be a Twitter issue 😩
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ُ (@cheIsies) reported@O2 just tried to join as a new customer to be told i cant order a personal phone to where i live because i live with a “business” address?! my address and billing address is a business but i’m ordering it for personal reasons.