O2 Outage Report in Shirebrook, Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield, Mansfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Mansfield |
Total Blackout | |
| Sheffield |
Internet | |
| Alfreton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
-
Laura Chadwick
(@chaddychadx) reported
from
Sutton in Ashfield, England
@O2 are the WORST service providers in the UK will NEVER go with them again, con artists
-
Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
-
Forest FanBase 🔴⚪️
(@ForestFanBase) reported
from
Nottinghamshire, England
People should know… if you transfer your number to @O2 then you better leave it there for the length of your contract or moving it will terminate it. Service in Nottingham so awful it makes little odds but they act like the #mafia never knew this would be allowed in 2022.
-
Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
-
benjamin.
(@bennyjcomer) reported
from
Mansfield Woodhouse, England
@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
-
Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Amy Greatorex
(@AmyGreatorex) reported
from
Chesterfield, England
@O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough
-
Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Really poor customer service from @O2. Phone account hacked yesterday and hackers change my tariff, order new phone and deactivate my phone. Having tried to speak to O2, I’ve had my calls and texts disabled, a new phone I haven’t ordered sent to someone who isn’t me and my bill
-
Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
-
BettingBen
(@sheffieldBen) reported
from
Sutton in Ashfield, England
@O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???
-
Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
-
Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
-
tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I tryed with WiFi still not working
-
Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
-
Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
-
Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
-
Catrin E
(@MrsCattyE) reported
from
Ravenshead, England
@O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?
-
Lee
(@MrScoops76) reported
from
Hucknall under Huthwaite, England
@O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.
-
Sazzler
(@Sarahmh1982) reported
from
Sheffield, England
@O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks
-
NickJG
(@Gylo) reported
from
Sheffield, England
@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Englands Fashion, Affordable Designer Menswear
(@roberte46763910) reported
from
Hessle, England
@O2 #o2 how do i go about getting you guys to unlock the phone I bought from you to other networks? The pay and go SIM card I currently have with you is terrible and phone calls cut off after 5 minutes every time. Can you please advise.
-
Stell
(@lucypoliticat) reported
@colinrtalbot @O2 Sorry to hear it. Recommend Utility Warehouse as a customer for 8 years. Got 2nd phone from EE last year but will go back to UW as soon as contract over.
-
Gemma Gayle
(@gemma_gayle97x) reported
Such bad communication from @O2 involving the #iPhone14ProMax 4 weeks wait and still no update! Why let people buy it if we have to wait this long. Getting impatient! When will I actually receive my phone 🙄
-
ste faulkner
(@THEDADDYFAULK) reported
@O2 3G all the time !! Just poor service
-
Tasha Kearns
(@thatgalfrmldn) reported
@O2 terrible service on live chat, they ignore what you say and then to resolve an app problem ask for so many details! Expecting them to ask my blood type and time of birth next!
-
(っ◔◡◔)っ 𝑀𝒶rymo Belfast 🌱🍀 Ⓥ🎗️
(@MarymoBelfast) reported
@CormacMcArt2 @O2 Worst of the worst
-
n
(@ninmarie008) reported
@O2 my code for odeon ticket not working it asks me to select code type and none of them work ?
-
Alexa
(@lexi_1982) reported
@O2 I’m trying to switch a pay as you go to a rolling plan but my address can’t be found. It’s the same card I have saved and pay 3 monthly phone contracts with. Help please
-
andrew spindler
(@spinney70) reported
@O2 Turned device off and on again got a slightly better signal but still just 3G. Working in a town where signal 4G is usually very good
-
Love For The King RSK
(@tradeinmylife4U) reported
@O2 why can’t I make or receive calls for the last few hours???? Worse service ever since @virginmedia took over