O2 Outage Report in Shirebrook, Derbyshire, England

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Shirebrook, England

The most recent O2 outage reports came from the following cities: Chesterfield.

City	Problem Type	Report Time
Chesterfield	Phone	13 days ago
Chesterfield	Phone	28 days ago
Chesterfield	Internet	1 month ago
Chesterfield	Phone	4 months ago
Mansfield	Internet	4 months ago
Mansfield	Total Blackout	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

• 
  Zak Horton (@zakhorton) reported 31 seconds ago from Nottinghamshire, England

  @Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer

• 
  natasha lewis 39🇬🇧 (@followmeplz39) reported 3 minutes ago from Nottinghamshire, England

  @O2 I'm trying to upgrade to a phone but website is not working.

• 
  Pete Roughton (@peteroughton) reported 5 minutes ago from Alfreton, England

  @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

• 
  Paul Carnall (@paul_carnall) reported 7 minutes ago from North Wingfield, England

  @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

• 
  Helen K  Nottinghamshire Vlogger (@mummyknight5) reported 9 minutes ago from Sutton in Ashfield, England

  @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

• 
  Ash (@Ash_InQontrol) reported 10 minutes ago from Hucknall under Huthwaite, England

  @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

• 
  Pete Roughton (@peteroughton) reported 16 minutes ago from Alfreton, England

  @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

• 
  Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported 17 minutes ago from Nottinghamshire, England

  Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

• 
  Tim Branson (@TPBranson1) reported 17 minutes ago from Nottinghamshire, England

  Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years

• 
  sharon-Rose (@LaRoseDeSaron) reported 19 minutes ago from Nottinghamshire, England

  @O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer

• 
  Frazer Smith (@jalfrazer) reported 26 minutes ago from Edwinstowe, England

  So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK

• 
  Gareth 🇪🇺 🕷 (@fogey) reported 29 minutes ago from Nottinghamshire, England

  @O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.

• 
  Kerry Vanessa Ganly (@KerryGanly) reported 32 minutes ago from Ripley, England

  @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

• 
  Stuart Townsend (@StuartJTownsend) reported 32 minutes ago from Nottinghamshire, England

  @O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off

• 
  Paul Braisby (@PaulBraisby) reported 46 minutes ago from Nottinghamshire, England

  @O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...

• 
  Zak Horton (@zakhorton) reported 47 minutes ago from Nottinghamshire, England

  @BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 47 minutes ago from Brimington, England

  Shocking customer service from @O2 yet again🙃

• 
  Karen Davies (@nuttyslack3) reported 49 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  vicky childs (@victoriachilds) reported 57 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  David M. Levy (@dmlevy) reported 58 minutes ago from Nottinghamshire, England

  @O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Allen (@ChrisDAllen95) reported 6 minutes ago

  @O2 Is it seriously too much to be given a number to a UK-based team where I can submit a formal complaint. I am sick of Indian call centre staff.

• 
  George Bowman (@gbowmancharlton) reported 8 minutes ago

  @O2 Your company is a joke! Spent ages trying to get a phone problem sorted when mine stopped charging quickly after less than 2 weeks, no response. Super quick to send out a threatening missed payment letter though! Won’t say which payment, or the date it was due was missed (1/2)

• 
  Gene O'D (@GpopIrl) reported 12 minutes ago

  @O2 I'm trying to login as new customer, but says I have to register. So I go to register, but want to reset password, but it says account has not been activated. How do I activate if I can't login. It says I have been given username and password.... going in circles

• 
  Shane (@shanangus) reported 13 minutes ago

  @O2 I’ve been going round in circles on your app and website trying to simply update my home address. Still not able to do it. Truly dreadful 😵‍💫 please can somebody help

• 
  Andy (@AndyRowberry) reported 15 minutes ago

  @O2 customer service is terrible. Their live chat is useless

• 
  Cìara McEvoy (@ciaramcevoy81) reported 17 minutes ago

  @O2 you really need to sort out your customer service advisors, one on the phone tried to make out I was a liar today because I found a better deal with a new provider.

• 
  La Maggica UK (@MaggicaUk) reported 19 minutes ago

  Switching me and my wife to @O2 after donkey years with @ThreeUK following their rip off on roaming abroad -£2 a day what a joke! @O2 is the only major network that still lets you roam freely in the EU

• 
  George Bowman (@gbowmancharlton) reported 22 minutes ago

  @O2 Already tried that - they were no help.

• 
  Al (@robotormonkey) reported 24 minutes ago

  @O2 why is your signal@so terrible, doesn’t matter where im working I get 3G and not the 5G im supposed to, if I’d known it was this bad I’d never have switched

• 
  ✨Pac-man✨ (@richiep808) reported 27 minutes ago

  @O2 No you idiots i know how to access my bill but it is not loading on the app or on your website both are coming up with errors (internal errors) which means your servers are the problem.