O2 Outage Report in Shirebrook, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield, Mansfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Mansfield |
Total Blackout | |
| Sheffield |
Internet | |
| Alfreton |
Wi-fi | |
| Sheffield |
Total Blackout | |
| Sheffield |
Phone |
Community Discussion
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O2 Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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Frazer Smith
(@jalfrazer) reported
from
Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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sharon-Rose
(@LaRoseDeSaron) reported
from
Nottinghamshire, England
@O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I'm trying to upgrade to a phone but website is not working.
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Stuart Townsend
(@StuartJTownsend) reported
from
Nottinghamshire, England
@O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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Tim Branson
(@TPBranson1) reported
from
Nottinghamshire, England
Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Gareth 🇪🇺 🕷
(@fogey) reported
from
Nottinghamshire, England
@O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Paul Braisby
(@PaulBraisby) reported
from
Nottinghamshire, England
@O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...
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Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Zak Horton
(@zakhorton) reported
from
Nottinghamshire, England
@BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Morris Hickey # A surgeon took both my knees #
(@Morris2906) reported
Email received from @O2 telling me they've "partnered" with @VMDotCom . Shame. I have no wish to be a customer of Virgin Media.
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Steve Milligan
(@Stevemills76) reported
@O2 @virginmedia I’ll be leaving on next contract renewal then, virgin media are the worst for customer service! I’d rather pull my face off and wipe my arse on it!
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Steve Milligan
(@Stevemills76) reported
@O2 @virginmedia I’ll be leaving on next contract renewal then, virgin media are the worst for customer service! I’d rather pull my face off and wipe my arse on it!
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Rosie
(@rosiedoes) reported
@O2 @Georginamaydunk That's a **** answer. What does it mean long-term?
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Schnoopity Pop
(@SchnoopityP) reported
@O2 I think someone is spoofing my number - I’ve had a few calls from different people, saying they are returning a call which appears to have come from my number, But I never called any of them. What can I do?
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Lotte e-hobbins
(@Lotte_eh) reported
@virginmedia @O2 Trying for days to get someone to assist with our business account, no one has come back to me. One of your routers is down and before that the wifi keeps crashing. Desperately need to get everyone back online but I just need someone to answer me.
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Nicholas Fiennes
(@Fiensey) reported
@O2 Day 9!!!!! Anyone going to call me???? Maybe the cleaners, anyone will do!!! Does 6.5 Billion revenue mean treat your clients like dirt???? Come on #MarkEvans give me a buzz!!! Dare you!!!
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Jackie Touray
(@Tourayjax) reported
@ElaineW30559995 @virginmedia @O2 I’ve been with virgin for 8 years and never had an issue where I think they are great
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Maverick Kaizer
(@Maverickaizer) reported
@MisterMunkie @O2 @virginmedia I’ve been O2 since the BT Cellnet era. I have never used VM, as there has always been a question mark about them. I feel this merger will mostly benefit VM… just my opinion.
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Lisa Riemers
(@lisariemers) reported
@O2 it's been over 24 hours and I'm still on emergency calls only on both my O2 devices. Switching from 4g to 5g SIM, which they did in my local shop. Anything I can do?