1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Shirebrook, England
O2

O2 Outage Report in Shirebrook, Derbyshire, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Shirebrook, England

The most recent O2 outage reports came from the following cities: Chesterfield.

CityProblem TypeReport Time
Chesterfield Phone 10 days ago
Chesterfield Phone 24 days ago
Chesterfield Internet 1 month ago
Chesterfield Phone 4 months ago
Mansfield Internet 4 months ago
Mansfield Total Blackout 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

  • bennyjcomer
    benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • TPBranson1
    Tim Branson (@TPBranson1) reported from Nottinghamshire, England

    Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years

  • StuartJTownsend
    Stuart Townsend (@StuartJTownsend) reported from Nottinghamshire, England

    @O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off

  • ChelseaRebecca8
    Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • SLCC1
    Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • leanneellis
    Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • victoriachilds
    vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England

    @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

  • gm6016
    Gareth Morgan (@gm6016) reported from Nottinghamshire, England

    Really poor customer service from @O2. Phone account hacked yesterday and hackers change my tariff, order new phone and deactivate my phone. Having tried to speak to O2, I’ve had my calls and texts disabled, a new phone I haven’t ordered sent to someone who isn’t me and my bill

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

  • LaRoseDeSaron
    sharon-Rose (@LaRoseDeSaron) reported from Nottinghamshire, England

    @O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer

  • chaddychadx
    Laura Chadwick (@chaddychadx) reported from Sutton in Ashfield, England

    @O2 are the WORST service providers in the UK will NEVER go with them again, con artists

  • Sainty69
    Rebecca Saint (@Sainty69) reported from Nottinghamshire, England

    @O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise

  • frakcha
    Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • mummyknight5
    Helen K  Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England

    @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

  • followmeplz39
    tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 It's just o2 that's not working anything else works

  • paul_carnall
    Paul Carnall (@paul_carnall) reported from North Wingfield, England

    @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

  • followmeplz39
    tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 I tryed with WiFi still not working

  • followmeplz39
    tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 your page is not working im trying to sign in

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • omalunn
    paruwczak (@omalunn) reported

    Hey @O2 the location of your Leeds Trinity store on Google Maps is incorrect, can you fix it please?

  • harrysmaple97
    P Maple (@harrysmaple97) reported

    @O2 incredibly poor service and attitude from Ningreipam today who is supposed to be a complaints manager. Ended my chat 3 times today saying he couldn’t help and finished saying okay bye. Very unprofessional and down right rude #o2 #poorservice

  • sandip_mahal
    sandip mahal (@sandip_mahal) reported

    @O2 hi, I have had an issue with the rewards app and had no reply. It was for the Harvester deal and it didn’t work in the day. Could someone investigate please? I sent a formal email to the relevant portal with no reply Thank you

  • behrz
    behrz09 (@behrz) reported

    @O2 help in usa with roaming travel tariff can get data but NO VOICE CALLS IN OR OUT o2 this is hopeless!

  • LenaRbeaner
    Lena 💙 (@LenaRbeaner) reported

    @O2 so fed up of no data use in Eastville area of Bristol am now looking into moving to vodaphone. Your company has been saying for over a year you are sorting it and it never improves

  • richelvery
    Richard Elvery (@richelvery) reported

    @O2 13 days later, and no closer to a resolution. Sporadic, confused messages asking for security data and details you already have and yet the massive incorrect bill is still on the account. Refusal so far to contact me by phone. Shambles.

  • CarenElmes
    ❤Caren❤ (@CarenElmes) reported

    @O2 Quite possibly the WORST customer service in existence! 15 mins in queue then answered by a woman who has no clue what she’s doing now currently on hold again!😡 #cancelcontract

  • homecafecharlie
    Charlie (@homecafecharlie) reported

    @O2 your support number waiting music seems deliberately designed to get people to hang up. It is utter noise. We get it, you don't want to help your customers. This kind of BS makes me want to switch over to another carrier.

  • AJackson_112
    AJ (@AJackson_112) reported

    @O2 I’ve come over from EE and I still don’t have iMessage activated. It’s been 4 days now? You want to help me fix this or time to get a PAC code and leave. Regret joining o2 at this point…

  • cornelius_mark
    Mark Cornelius (@cornelius_mark) reported

    @O2 @amind4adventure You got no chance in Plymouth, I have raised this so many times but get no help at all . 4g in Plymouth city centre, barbican, The *** around Central Park etc is non existent. I have changed to Vodafone based network now and it works fine. I always loved 02 but not since VM