O2 Outage Report in Shirebrook, Derbyshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at O2
O2 is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield, Mansfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Mansfield |
Total Blackout | |
| Sheffield |
Internet | |
| Alfreton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 It's just o2 that's not working anything else works
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I tryed with WiFi still not working
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Rebecca Saint
(@Sainty69) reported
from
Nottinghamshire, England
@O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 your page is not working im trying to sign in
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Josh Hawkins
(@hawkinsjosh142) reported
from
Sheffield, England
Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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aedt202088
(@dea202088) reported
@O2 having some issues registering for 02 open using my National insurance number - as I used to be with 02 but swapped to another network… now I’m back, can you help? Thanks
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Carl
(@Carlo14601) reported
@O2 Don’t bother. The signal is **** and they can’t be assed to reply outside of scripts or irrelevant links.
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Chris Edwards
(@chrisedward5) reported
@O2 unbelievable!! On hold waiting to talk about bad signal, finally got through after over 30 minutes and got cut off due to bad signal whilst O2 customer services confirmed my number. Why didn’t they phone me back ?? Very disappointing and frustrating?? Not happy
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josh
(@JoshMcmunn1) reported
@O2 I want to cancel my contract, I can’t do it through the app and the live chat links aren’t working please help
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Ben Kranz
(@OnlyBenKranz) reported
@O2 having serious connection issues! Any problem going on?
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Andrew Douglas
(@AndrewD1553) reported
@O2 The trouble was that I’d already saved the offer expecting the store to be open. It was too long a walk to the next store within the 25 mins :(
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Sarx
(@Masaka83) reported
Day 3 of no calls, will i be compensated for this on going issue? @O2
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JamesB 🏴
(@jamesbwxm) reported
Can confirm the @O2 data in Chester city centre is as bad as normal.
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Andrew Baker
(@andrewbaker05) reported
@O2 I've been without proper service for 3 days now where I'm unable to make or receive phone calls. Your contact centre have just hung up on me sighing and disconnecting the call before I can even start speaking. Please can I have a update on what is happening?
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Darksider
(@BenMyatt74) reported
@O2 you did some mast work in my area over last few days and now my good 4G indoor signal is either a patchy Edge or just none existent #unhappy