O2 Outage Report in Shirebrook, Derbyshire, England

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Shirebrook, England

The most recent O2 outage reports came from the following cities: Chesterfield.

City	Problem Type	Report Time
Chesterfield	Phone	11 days ago
Chesterfield	Phone	25 days ago
Chesterfield	Internet	1 month ago
Chesterfield	Phone	4 months ago
Mansfield	Internet	4 months ago
Mansfield	Total Blackout	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

• 
  Paul Carnall (@paul_carnall) reported 5 minutes ago from North Wingfield, England

  @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

• 
  Pete Roughton (@peteroughton) reported 7 minutes ago from Alfreton, England

  @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

• 
  Karen Davies (@nuttyslack3) reported 10 minutes ago from Crich, England

  @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

• 
  Zak Horton (@zakhorton) reported 11 minutes ago from Nottinghamshire, England

  @Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer

• 
  vicky childs (@victoriachilds) reported 12 minutes ago from Mansfield Woodhouse, England

  @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

• 
  Kerry Vanessa Ganly (@KerryGanly) reported 15 minutes ago from Ripley, England

  @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

• 
  David M. Levy (@dmlevy) reported 16 minutes ago from Nottinghamshire, England

  @O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed

• 
  Pete Roughton (@peteroughton) reported 16 minutes ago from Alfreton, England

  @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

• 
  Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported 22 minutes ago from Nottinghamshire, England

  Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

• 
  Pete Roughton (@peteroughton) reported 22 minutes ago from Alfreton, England

  @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

• 
  Gareth 🇪🇺 🕷 (@fogey) reported 24 minutes ago from Nottinghamshire, England

  @O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.

• 
  Paul Braisby (@PaulBraisby) reported 24 minutes ago from Nottinghamshire, England

  @O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...

• 
  natasha lewis 39🇬🇧 (@followmeplz39) reported 31 minutes ago from Nottinghamshire, England

  @O2 I'm trying to upgrade to a phone but website is not working.

• 
  Stuart Townsend (@StuartJTownsend) reported 32 minutes ago from Nottinghamshire, England

  @O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off

• 
  sharon-Rose (@LaRoseDeSaron) reported 37 minutes ago from Nottinghamshire, England

  @O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer

• 
  Zak Horton (@zakhorton) reported 43 minutes ago from Nottinghamshire, England

  @BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak

• 
  Helen K  Nottinghamshire Vlogger (@mummyknight5) reported 47 minutes ago from Sutton in Ashfield, England

  @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

• 
  Frazer Smith (@jalfrazer) reported 47 minutes ago from Edwinstowe, England

  So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK

• 
  Tim Branson (@TPBranson1) reported 52 minutes ago from Nottinghamshire, England

  Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 56 minutes ago from Brimington, England

  Shocking customer service from @O2 yet again🙃

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Chrispin (@misterspoons) reported 2 minutes ago

  @O2 terrible customer service from your phone team just now. Ended a call with my wife mid-sentence, so rude and hugely unhelpful when being asked to sort a problem you have caused. Help please.

• 
  Seige (@chrissmithhf) reported 4 minutes ago

  @O2 you man are **** how can I have signal one day then the next day have no signal in the same spot, what are you lot actually on

• 
  Lee Shields (@LeeShields1101) reported 4 minutes ago

  Hi, @O2 can you please help? I have two bills on my account with you. One for myself and one for my Mum's new SIM. I was told the dates of both bills would come out on my regular date after the first payment. That hasn't been the case. Can you help change that? Thanks

• 
  Aaron Fletcher 🐝 (@AarontheManc) reported 4 minutes ago

  Words cannot describe how much I despise @O2. They’re utterly ******* USELESS. Worst signal, worst customer service and no matter how much they mess up they’ll cut you off and make out like it’s your fault because you don’t have unlimited resources to bail them out.

• 
  Northernguy (@mcalvert1066) reported 4 minutes ago

  @O2 credit where credit is due, fast turnaround with problem I had with 5g SIM, well done o2

• 
  Richard Griffin 💙 (@squarewheels_) reported 8 minutes ago

  @o2 I’ve been on a contract sim-only deal with you for 10 years. I am having trouble upgrading my sim tariff. I rang but was given some disappointing prices, and your website gives *much worse* prices for Upgrade compared to buying new. Seeking 20GB for £12/m, 12m contract…

• 
  Dorris (@Dorris598842831) reported 11 minutes ago

  @LeeShields1101 @O2 I'll advise you text *dantechs55 * On IG, I was also have similar issues but all Thanks to him Very good at what he does

• 
  Tommy Stewart (@ThomasJStewart) reported 11 minutes ago

  @o2 another day, another month, another year and little or no internet access on 4G in parts of Ballymena town centre. Time to move to another network.

• 
  Leon Pryce (@leonpryce6) reported 14 minutes ago

  . @O2 please check your in box, i need help with my account and can not get through to anyone to speak to. Thank you

• 
  Mark Hunter (@markhun123) reported 17 minutes ago

  @O2 my mother recieved ENFORCEMENT NOTICES today from yourselves for ONE missed payment which as a loyal customer to yourselves for many years is her first missed payment which she only missed BECAUSE HER HUSBAND DIED......disgusting company