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O2 Outage Report in Shirebrook, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Shirebrook, England

The most recent O2 outage reports came from the following cities: Chesterfield.

CityProblem TypeReport Time
Chesterfield Phone 10 days ago
Chesterfield Phone 25 days ago
Chesterfield Internet 1 month ago
Chesterfield Phone 4 months ago
Mansfield Internet 4 months ago
Mansfield Total Blackout 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

  • nikwood28
    Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported from Nottinghamshire, England

    Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

  • LaRoseDeSaron
    sharon-Rose (@LaRoseDeSaron) reported from Nottinghamshire, England

    @O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer

  • TPBranson1
    Tim Branson (@TPBranson1) reported from Nottinghamshire, England

    Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years

  • followmeplz39
    natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @O2 I'm trying to upgrade to a phone but website is not working.

  • KerryGanly
    Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England

    @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

  • StuartJTownsend
    Stuart Townsend (@StuartJTownsend) reported from Nottinghamshire, England

    @O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off

  • ChelseaRebecca8
    Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • dmlevy
    David M. Levy (@dmlevy) reported from Nottinghamshire, England

    @O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed

  • zakhorton
    Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

  • fogey
    Gareth 🇪🇺 🕷 (@fogey) reported from Nottinghamshire, England

    @O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.

  • nuttyslack3
    Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • mummyknight5
    Helen K  Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England

    @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

  • Ash_InQontrol
    Ash (@Ash_InQontrol) reported from Hucknall under Huthwaite, England

    @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

  • PaulBraisby
    Paul Braisby (@PaulBraisby) reported from Nottinghamshire, England

    @O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...

  • victoriachilds
    vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England

    @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

  • zakhorton
    Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak

  • paul_carnall
    Paul Carnall (@paul_carnall) reported from North Wingfield, England

    @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

  • jalfrazer
    Frazer Smith (@jalfrazer) reported from Edwinstowe, England

    So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lilwil1408
    Elizabeth Williams (@lilwil1408) reported

    @O2 So I call and the only thing you can help me with on the phone is if I’ve got a fraud issue??

  • davidaloca__
    O-Ren Ishii 🖤 (@davidaloca__) reported

    @O2 I’m trying to call day what ******** is going on

  • Hoopers4rt1985
    Neil Hooper (@Hoopers4rt1985) reported

    @O2 @O2 the WORST company EVER !!! 😡😡😡 over an hour on hold trying to pay you after your nice notice of enforcement letter now you keep me holding on !!! You want paying or not !!!!!

  • Gareth36722042
    Gareth (@Gareth36722042) reported

    @O2 i need to speak to your customer service team, I cannot contact 202 due to restriction and no reply after 1 hour on chat. Please contact me urgently

  • chanel630
    Chanel630 (@chanel630) reported

    @O2 @O2 are forcing their SICK customers out of their homes, during an International pandemic, by agreeing to allow customers to defer their payments... and then cutting their phones off! Their customer service WON’T help!!

  • chanel630
    Chanel630 (@chanel630) reported

    @ITVCentral @O2 are forcing their SICK customers out of their homes, during an International pandemic, by agreeing to allow customers to defer their payments... and then cutting their phones off! Their customer service WON’T help!!

  • chanel630
    Chanel630 (@chanel630) reported

    @BBCNews @O2 are forcing their SICK customers out of their homes, during an International pandemic, by agreeing to allow customers to defer their payments... and then cutting their phones off! Their customer service WON’T help!!

  • 1godonly786
    💯 (@1godonly786) reported

    @O2 I am more amused at the fact that i cant apply an NHS O2 open discount on my Iphone 12 pro. I am really disliking the way o2 mislead and treat customers! Especially those that are loyal + key workers. Shame on you🤮

  • K_D_B_
    KDB (@K_D_B_) reported

    @JenVonLee @TwitterSupport @O2 Is this still happening for you? I've been getting it intermittently for a couple of days. Today's been the worst by far. I'm on a different phone though! Might be a Twitter issue 😩

  • cheIsies
    ُ (@cheIsies) reported

    @O2 just tried to join as a new customer to be told i cant order a personal phone to where i live because i live with a “business” address?! my address and billing address is a business but i’m ordering it for personal reasons.