O2

O2 Outage Report in Shirebrook, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shirebrook, Derbyshire, England 02/21/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shirebrook, Derbyshire, England

The most recent O2 outage reports came from the following cities: Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomChesterfield Phone
United KingdomMansfield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet

Community Discussion

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O2 Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

  • frakcha Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • bennyjcomer benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 It's just o2 that's not working anything else works

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 I tryed with WiFi still not working

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • AnnielizzieSten Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • maxdurkin Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 your page is not working im trying to sign in

  • leanneellis Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • Sainty69 Rebecca Saint (@Sainty69) reported from Nottinghamshire, England

    @O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise

  • atwal_brice Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • SLCC1 Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ThreshLuke34135 Luke Thresh-Holloway (@ThreshLuke34135) reported

    @O2 your My O2 App is a complete disaster! No one login to the App! No one can top up their PAYG. Look at all your reviews on GooglePlay. Please fix ASAP

  • taylor210679 Cryp.to (@taylor210679) reported

    What has happened to you @O2 your customer service levels have dropped through the floor… I’ve had to resort to complaining on social media to get your attention about the sheer lack of basic customer support. I’ve formally complained on your telephone lines (that’s gone nowhere). I’ve sent a private message (I get a robotic response). All I’m trying to do is order additional product, I’ve been a customer for 20 years nearly……. Clearly not for much longer.

  • JSMBA_M SickOfThisShit (@JSMBA_M) reported

    I’m about to lose my **** with @o2 and @virginmedia smoothest era ever ??? I can’t even log on to my account to pay my bill ?!?! My phone’s gonna go out the window in a min. Blood pressure through the roof ! Sort out your 2 step authentication ffs it’s shiteee

  • jenniejyh jennie⁷ 𖤐 (@jenniejyh) reported

    you fat joke stop pretending your phone service works no one likes you @O2

  • Dc7073Bloss Blossy2. 0 🇬🇧🇨🇦🇺🇦🇩🇰 (@Dc7073Bloss) reported

    @O2 so, it seems that you're deliberately ignoring people that are having log in issues. Can't log in on the app, can't log in on the pc. Verifying does absolutely nothing. 15 years I've been with you and this is unacceptable

  • justicenowxxx Savannah (@justicenowxxx) reported

    @O2 where is this promise deadlock letter so can take your communication ombudsman ? 2.5 hours on the phone and no help whatsoever !

  • _LinziM linzi (@_LinziM) reported

    @O2 Hi there I'm trying to access my account on the app its logged me out and said it's sent me an email to verify which I've done but i still cant log in. Can you help please.

  • TomTestsTech TomTestsTech 📱 (@TomTestsTech) reported

    @O2 hey I've sent you a DM regarding adding O2 insurance please help!

  • Davecolomendys maybe Thanos was right…🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Davecolomendys) reported

    @O2 Yeah that’s really no use at all…. My whole household runs on o2 or Tesco mobile network and only one room picks up 2 bars of 4G the rest are 3G so what about the forgotten people of switch off who will lose access to communication?

  • dizsaidwhat Darren (@dizsaidwhat) reported

    @O2 your complaints team finally called today but only one belled then left a voice mail at 1315 saying they'd call back within the hour, it's not 1650 and no call back. It's been 9 weeks and no resolution for a very simple complaint.