O2 Outage Report in Shirebrook, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent O2 outage reports came from the following cities: Chesterfield, Mansfield, Sheffield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Mansfield |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 your page is not working im trying to sign in
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 It's just o2 that's not working anything else works
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Josh Hawkins
(@hawkinsjosh142) reported
from
Sheffield, England
Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Rebecca Saint
(@Sainty69) reported
from
Nottinghamshire, England
@O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I tryed with WiFi still not working
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Welling 🇺🇦
(@_M155Y_) reported
@virginmedia your customer service is diabolical. Since 9:00am today I have been trying to get some help. Since merging with @O2 I have nothing but problems and now you are suddenly charging £15 extra a month for something that's supposed to be part of volt. Please help?
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ritika narang
(@RitikaN) reported
@apdhillxn wish you respected the time of your fans! Really terrible snow tonight at @O2!
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Lyndsey Collins
(@LynziieLouu) reported
@O2 last month I had signal issues for 2 days, now emergency calls only coz a local mast isn't working again, this seems to be a regular occurrence now, due an upgrade in May but after 13 years of being a loyal customer, thinking it might be time to switch network 😢
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fiona
(@Green_Wing93) reported
@O2 I need some help or advice about my phonebill, ASAP, can anyone help?
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Louisa ⭐️⭐️
(@pawseygirl) reported
@O2 is there a way I can cancel my insurance? I am after the 14 days?
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Dan Wavell
(@danwavell) reported
@O2 I’ve signed up for updates, which is why I know the expected fix date is 11th March when it was 10th March. Is there any compensation due for customers left without signal? @Ofcom
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Thebiggie
(@Mickob123) reported
@J_Hartigan @O2 Sorry to hear of your loss, my neighbour had similar issues with o2 when his mum passed.
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JG👨🏼🍳⚽️
(@JG_UTV) reported
@O2 the worst customer services in the uk on hold for over 1 hour to make a payment absolute joke!😡
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David Huntbatch™
(@DaveHuntbatch) reported
@O2 So no phone service until 9/3? Really? What am I paying for? Compensation
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Sew Many Friends
(@SewManyFriends) reported
@O2 A customer for 10 years. Changed my iPhone tariff in-store yesterday. 4G is now blocked by O2. Store & CS aren’t answering my calls. Website chats aren’t available. 😡