O2

O2 Outage Report in Shirebrook, Derbyshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shirebrook, Derbyshire, England 11/25/2025 06:50

November 25: Problems at O2

O2 is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shirebrook, Derbyshire, England

The most recent O2 outage reports came from the following cities: Sheffield, Mansfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomMansfield Total Blackout
United KingdomSheffield Internet
United KingdomAlfreton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

  • leanneellis Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • mishiwoo Tom 😷 (@mishiwoo) reported from Sheffield, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • chaddychadx Laura Chadwick (@chaddychadx) reported from Sutton in Ashfield, England

    @O2 are the WORST service providers in the UK will NEVER go with them again, con artists

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.

  • sheffieldBen BettingBen (@sheffieldBen) reported from Sutton in Ashfield, England

    @O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???

  • Gylo NickJG (@Gylo) reported from Sheffield, England

    @O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!

  • gm6016 Gareth Morgan (@gm6016) reported from Nottinghamshire, England

    Really poor customer service from @O2. Phone account hacked yesterday and hackers change my tariff, order new phone and deactivate my phone. Having tried to speak to O2, I’ve had my calls and texts disabled, a new phone I haven’t ordered sent to someone who isn’t me and my bill

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 It's just o2 that's not working anything else works

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • atwal_brice Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 your page is not working im trying to sign in

  • Sarahmh1982 Sazzler (@Sarahmh1982) reported from Sheffield, England

    @O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 I tryed with WiFi still not working

  • bennyjcomer benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • natihurtado Natalia Hurtado C. (@natihurtado) reported from Sheffield, England

    Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks

  • MrScoops76 Lee (@MrScoops76) reported from Hucknall under Huthwaite, England

    @O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help

  • MrsCattyE Catrin E (@MrsCattyE) reported from Ravenshead, England

    @O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?

  • PatricksonLaura Laura Patrickson (@PatricksonLaura) reported from Sheffield, England

    @O2 phones been switched off but I’ve paid my bill wondering if you could help please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • twillisc Tom Willis (@twillisc) reported

    @O2 I have a £5 spend cap but have just been charged £51.50 abroad! Very worrying! Please can you help with this?

  • Saaraomar Sara OA (@Saaraomar) reported

    @O2 It’s still down over 48 hours now

  • htimsAJ Al Smith (@htimsAJ) reported

    @O2 how do i go about cancelling my contract. Your service as it stands is pathetic. 5G and never get any internet service no matter where i am. A total failure on your behalf to provide the service in which i pay for.

  • shannbeckwith Shannon Beckwith (@shannbeckwith) reported

    Just as I think I’ve had the constant issues with my phone resolved *cough* @O2 (I haven’t), my clutch decides to give up on me whilst I’m in the middle of driving!! 😢 iS tHiS A jOkE ✨happy bank holiday everyone✨🙃👍🏼

  • SimonHeaps4 Simon Heaps (@SimonHeaps4) reported from Lymington, England

    @O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.

  • JWildman1990 Jamie Wildman (@JWildman1990) reported

    @O2 @DPDgroup_news ordered a new phone Friday, next day delivery. Surely this should’ve been delivered Saturday. DPD are atrociously bad for deliveries I am not happy! It’s been in the Birmingham hub since Friday and hasn’t moved as of yet! Fuming

  • GaryEddy15 Gary Eddy (@GaryEddy15) reported

    @O2 Hi, I am based in Cornwall and am struggling for signal everywhere. For the cost that I pay, it needs to be better. I lose connectivity on calls every few minutes and cannot download with data. I have tried your network help guide and still it hasn’t helped. #o2connectivity

  • gobshitechris Smithy (@gobshitechris) reported

    @wheresnicktoday @O2 I’m with EE and haven’t had a problem all weekend 😝

  • _StewartOrr_ Stewart (@_StewartOrr_) reported

    What is it with @O2’s signal these days, it’s either constantly dropping out or it’s full bars but nothing works 🤯

  • Kat71645262 Kat (@Kat71645262) reported

    @O2 am I not able to speak with customer services today? I just tried calling 202 and the lady said sorry we're not here today?