O2 Outage Report in Shirebrook, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Chesterfield |
Phone | |
| Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 It's just o2 that's not working anything else works
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Laura Chadwick
(@chaddychadx) reported
from
Sutton in Ashfield, England
@O2 are the WORST service providers in the UK will NEVER go with them again, con artists
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Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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BettingBen
(@sheffieldBen) reported
from
Sutton in Ashfield, England
@O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Really poor customer service from @O2. Phone account hacked yesterday and hackers change my tariff, order new phone and deactivate my phone. Having tried to speak to O2, I’ve had my calls and texts disabled, a new phone I haven’t ordered sent to someone who isn’t me and my bill
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 your page is not working im trying to sign in
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NickJG
(@Gylo) reported
from
Sheffield, England
@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
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Catrin E
(@MrsCattyE) reported
from
Ravenshead, England
@O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?
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benjamin.
(@bennyjcomer) reported
from
Mansfield Woodhouse, England
@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I tryed with WiFi still not working
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Sazzler
(@Sarahmh1982) reported
from
Sheffield, England
@O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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KevyD
(@askthedood) reported
My port over to @O2 went fine, as did my sons. I can’t buy a SIM for my daughter due to their stupid credit check rules. But my wife’s port has not gone well. She still can’t send SMS texts and had to reset network settings just to get the phone to take her old ported number grrr
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MrShortchanged
(@balmera186) reported
@O2 request for assistance. I am unable to answer any of the security questions on your app and cannot get passed 'go' Where do I go now to get my problem resolved. Woe is me for not writing these things down
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Brian Tustian
(@BTustian) reported
@O2 Please help me with some better customer service. I have just recently moved from virgin to o2 and all was going fine until I went abroad. No mobile data and I can’t call my own wife here in Spain. When I call you I am told to wait for 3 days. I have now been in Spain for 4 !
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Ginny
(@GinnyKellyM) reported
@O2 please can somebody get in touch to help re situation I messaged about yesterday? Nobody has replied to the message and the person who told me yesterday by phone they would call back today hasn’t
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James Penticostly
(@james_penticost) reported
@O2 what is going on with you signal recently? No 4G, never 5G and seems no signal at ALL... Had to connect to my buses WiFi just to try and contact you
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Martin Gray
(@celtmartin) reported
Customer sevices @O2 are hopeless. Just cancelled phone after 3 hours of wasted effort #shambles
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Oliver Perry
(@GRuztee) reported
@O2 absolutely poor service from these people! Making me wait a day or 2 for a response left me without mobile signal for 12 days now and still expect full payment for a service not provided!!?
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insecurity matters
(@tjcmorgan) reported
What’s the deal with lack of @O2 coverage in Canterbury? It sucks!
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Nath
(@NathFerguson) reported
@O2 a mast has not been working for 3 weeks now and it’s effecting me using my phone.. are you ever gonna fix it as it’s getting a joke now as I’m paying for a service your not providing?
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Tony Prescott
(@Tonyprescott101) reported
@virginmedia incredible(sarcasm)service. Issue with my broadband since I’ve changed my contract, call customer services. Told no issues, advised the way to fix(none issues) is 3 Wi-Fi extenders and a 12 month mobile @O2 contract that I don’t need. What a Wednesday!