O2

O2 Outage Report in Shirebrook, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shirebrook, Derbyshire, England 03/01/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shirebrook, Derbyshire, England

The most recent O2 outage reports came from the following cities: Chesterfield and Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomChesterfield Phone
United KingdomMansfield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone

Community Discussion

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O2 Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

  • natihurtado Natalia Hurtado C. (@natihurtado) reported from Sheffield, England

    Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks

  • leanneellis Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 It's just o2 that's not working anything else works

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 I tryed with WiFi still not working

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • AnnielizzieSten Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • PatricksonLaura Laura Patrickson (@PatricksonLaura) reported from Sheffield, England

    @O2 phones been switched off but I’ve paid my bill wondering if you could help please

  • YorkshireChuff Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help

  • bennyjcomer benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • chaddychadx Laura Chadwick (@chaddychadx) reported from Sutton in Ashfield, England

    @O2 are the WORST service providers in the UK will NEVER go with them again, con artists

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • mishiwoo Tom 😷 (@mishiwoo) reported from Sheffield, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • MrsCattyE Catrin E (@MrsCattyE) reported from Ravenshead, England

    @O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 your page is not working im trying to sign in

  • gm6016 Gareth Morgan (@gm6016) reported from Nottinghamshire, England

    Really poor customer service from @O2. Phone account hacked yesterday and hackers change my tariff, order new phone and deactivate my phone. Having tried to speak to O2, I’ve had my calls and texts disabled, a new phone I haven’t ordered sent to someone who isn’t me and my bill

  • atwal_brice Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • withaghost scully (@withaghost) reported

    @O2 hi i was trying to order the 101 Dalmatians tickets with the code but it’s not working? I have selected the right ‘band b’ tickets etc and followed instructions but it’s not taking the money off?

  • SamPanasuik Sam Panasuik (@SamPanasuik) reported

    Hiya @O2 still no reply to my messages. There is some seriously shocking service. Can you take time out of your suoer busy schedule to reply to a customer?

  • heydw87 Danielle 🏳️‍🌈🧙🏻‍♀️ (@heydw87) reported

    @O2 why is there no signal in Looe Cornwall for the second day running? Thanks

  • chrissyyyyw CW (@chrissyyyyw) reported

    Hi @O2 you sent me a replacement sim as I lost my old one. Called pay&go customer service last night as sim was not active. Sim now connects to O2 but I cannot use it? Number goes straight to answerphone 😒

  • HootanSalamat Hootan Salamat (@HootanSalamat) reported

    @O2 O2 service is absolutely awful. There is no customer service. I have an issue with the mobile date on my Apple Watch for more than 5 days and they just passed me to O2 store, customer service, teach support team and … but they are completely irresponsible and just lying

  • geekasauruss Geekasaurus (@geekasauruss) reported

    @O2 Hey yes im a broadband customer. I can log in via my pc web browser but not via the app or the browser on my phone

  • LeakeKaren1 Karen Leake (@LeakeKaren1) reported

    @O2 Thanks, managed it before, no problems, maybe it was being in North Yorkshire that threw it out. In fact one service station we visited on the way up had banners up declaring itself a GiffGaff area, which means Jennifer R, BT and EE mischievous.

  • mrslisaboyce Lisa Boyce (@mrslisaboyce) reported

    @O2 No. Please don’t tell me that’s why it won’t work. We were only told to turn the phone on to Register it to the network. I called the phone from Cyprus and it worked in the U.K. Now nothing. Can’t top it up. This is crazy

  • katieB33889163 katie (@katieB33889163) reported

    @O2 please help I am no longer an O2 priority customer but I cannot log into my old account to access my tickets for a concert next weekend.

  • katieB33889163 katie (@katieB33889163) reported

    @O2 Thank you for replying I booked the tickets with 02. Priority when I was a customer. I’m no longer a customer so it won’t let me log in. Tickets are for westlife at Wembley next Saturday