O2

O2 Outage Report in Shirebrook, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shirebrook, Derbyshire, England 01/25/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shirebrook, Derbyshire, England

The most recent O2 outage reports came from the following cities: Chesterfield and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomMansfield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomMansfield Total Blackout

Community Discussion

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O2 Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • atwal_brice Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • Sainty69 Rebecca Saint (@Sainty69) reported from Nottinghamshire, England

    @O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 It's just o2 that's not working anything else works

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 I tryed with WiFi still not working

  • SLCC1 Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 your page is not working im trying to sign in

  • mishiwoo Tom 😷 (@mishiwoo) reported from Sheffield, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • bennyjcomer benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • AnnielizzieSten Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • frakcha Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

  • leanneellis Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HMQueenPink Queen of Pink (@HMQueenPink) reported

    Really really infuriated by @O2 clowns. They screwed up a customers address and used mine. No matter how much I told them it was wrong they refused to investigate and sort out their mistake. They even gave my address to the customer when he called to ask where his post was!!!

  • bbm2C406B20 Watchman UK 🇬🇧 (@bbm2C406B20) reported

    @O2 O2 you need to retrain your phone Staff. You have the worst call passing record by some way I've ever encountered. Terrible customer service

  • NickHathaway90 Nick Hathaway (@NickHathaway90) reported

    @goblinshagger @O2 You're in for a long wait. A month since our complaint and nothing received yet. Amazed @LutzSchueler is overseeing such poor service.

  • cj_sheff Claire Jackson (@cj_sheff) reported

    @O2 since getting many messages about necessary work being done nearby my phone call signal has deteriorated dramatically. I can’t have any length of serious conversation at all in my house or outside in the garden where I go to improve my signal. I’m in S6, Sheffield. 🙄

  • NathanRelph Nathan Relph (@NathanRelph) reported

    @O2 How long does it have to be like this for me to get compensation?! I understand you can’t guarantee a fault free service but almost 3 weeks this has been going on?!

  • JonnyPianko Jonny Pianko (@JonnyPianko) reported

    @O2 I am in northern Corfu which is very near Albania, yesterday my network changed and I received a text message saying welcome to Albania which isn’t in your eurozone, I should not be charged for roaming there when I never left Greece should I ?

  • spectral_song SpectralSong 💙🇺🇦 (@spectral_song) reported

    @FelicityCloake @O2 I had a similar experience with O2 via a 3rd party phone seller. They told me I had passed all the checks, but O2 declined. I ended up sticking with my current service provider.

  • Twitsham83 James 🐺 (@Twitsham83) reported

    Hey @O2, is 4G still proper signal or do phones on your network now only work with 5G?! Absolute shambles recently 💩

  • glenn36uk Glenn atkinson (@glenn36uk) reported

    @O2 @JessIsCuty I have the same problem

  • kpnuts123 James Almond (@kpnuts123) reported

    @O2 is there an issue with the network. I can recieve calls but can't use data or make a phone call myself. Been like this since 1500hrs