O2

O2 Outage Report in Shirebrook, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shirebrook, Derbyshire, England 02/18/2026 01:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shirebrook, Derbyshire, England

The most recent O2 outage reports came from the following cities: Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomChesterfield Phone
United KingdomMansfield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • SLCC1 Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • hawkinsjosh142 Josh Hawkins (@hawkinsjosh142) reported from Sheffield, England

    Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)

  • maxdurkin Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • frakcha Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • LaRoseDeSaron sharon-Rose (@LaRoseDeSaron) reported from Nottinghamshire, England

    @O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer

  • peteroughton Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

  • Sainty69 Rebecca Saint (@Sainty69) reported from Nottinghamshire, England

    @O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise

  • TPBranson1 Tim Branson (@TPBranson1) reported from Nottinghamshire, England

    Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years

  • paul_carnall Paul Carnall (@paul_carnall) reported from North Wingfield, England

    @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • victoriachilds vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England

    @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • martindawes2 martin dawes (@martindawes2) reported from Sheffield, England

    Hey @O2 how long with no sevice aka limited service in S7?

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dlevick Dave Levick (@dlevick) reported

    @O2 Unfortunately 2 hours is totally unacceptable, especially when I'm looking to upgrade! Part of the issue about being transferred was part of a complaint resolution, your not helping your cause to a customer of over 20 years!

  • Jackyeo1995 J Y (@Jackyeo1995) reported

    Well after being with @O2 for just short of a decade finally left after years of rubbish customer service and poor service. Who knows I could be back but looking forward to being a customer with @EE who have been fab at customer services and great in getting me set up on EE.

  • KarenRe48434082 Karen Reid (@KarenRe48434082) reported

    @O2 hi I’ve won a prize on o2 priority but have had no further information regarding how to claim, can you help?

  • EtoileViolette Purple Star 💙 (@EtoileViolette) reported

    @O2 So was that it? No help from the so called help team other than to tell me travelling on a train sometimes means intermittent signal (no... Really?!). No advice on the call forwarding issue?

  • mike_simmonds_ - (@mike_simmonds_) reported

    @O2 This number doesn't help i need to enter a physical phone number but I've never had one. I've called multiple numbers with no success. Can someone call me pls? 07950 9111 31

  • andyrennie Andy Rennie (@andyrennie) reported

    .come on @O2 whats the latest excuse for poor service in the Tq3 area today ? Another mast down or is it holiday makers over subscribing?

  • Nathan5483 Nathan (@Nathan5483) reported

    @O2 is there anyway of turning off 4g+? On normal 4g my phone is fine, when it switches to + it is woefully slow??

  • pencilledin_Nik Nikki_pencilledin🎃 (@pencilledin_Nik) reported

    Covid passport is useless when your phone network @O2 doesn't open properly in rural areas ! Well done

  • TenFourEverton CFD (@TenFourEverton) reported

    @O2 I ordered a new handset on 11 November and it is still not available! Your service is appalling and you’ve done NOTHING to help.

  • biggybaggyboggy annie (@biggybaggyboggy) reported

    @O2 I had a notification on my phone to say you have turned off network calls so now I can only call using WiFi. No hint as to why. Have been on hold for hours trying to get through. I’m not getting what I paid for. How do I actually get customer service out of you?