O2

O2 Outage Report in Shirebrook, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shirebrook, Derbyshire, England 02/10/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shirebrook, Derbyshire, England

The most recent O2 outage reports came from the following cities: Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomChesterfield Phone
United KingdomMansfield Internet
United KingdomSheffield Internet
United KingdomSheffield Phone
United KingdomSheffield Internet

Community Discussion

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O2 Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

  • bennyjcomer benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @O2 how do I cancel an order that I’ve made

  • goonie2008 Andrew Lee (@goonie2008) reported from Sheffield, England

    @virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.

  • atwal_brice Michael Atwal-Brice He/Him (@atwal_brice) reported from Sheffield, England

    @O2 terrible signal in s63 areas is a mask down or something?

  • SLCC1 Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 I tryed with WiFi still not working

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬

  • Sainty69 Rebecca Saint (@Sainty69) reported from Nottinghamshire, England

    @O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.

  • SLThomas99 Sara Thomas (@SLThomas99) reported from Sheffield, England

    @O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 your page is not working im trying to sign in

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.

  • maxdurkin Max Durkin (@maxdurkin) reported from Sheffield, England

    Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼

  • followmeplz39 tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 It's just o2 that's not working anything else works

  • AnnielizzieSten Annie (@AnnielizzieSten) reported from Sheffield, England

    Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews

  • leanneellis Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.

  • frakcha Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kerrylouise333 Kerry-Louise (@kerrylouise333) reported

    @O2 please help! Following a live chat earlier I was trying to sort out my poor network signal, you were sending a new SIM. I expressed the importance of my phone to make and receive calls from with the hospital and doctors because my gran is unwell! You've now cut my SIM off!!!

  • el_barto_666 gooneral (@el_barto_666) reported

    @O2 hello, I switched to you with a pac number and now neither of my SIM cards work, can you help?

  • kellykidd84 Kelly Kidd (@kellykidd84) reported

    @VodafoneUK are saying no issues with site even though zero signal. Interestingly @O2 also use the same mast & they have confirmed that the site is down and is being worked on. I'm told to "wait 24 hours" I mean come on! Time to look at another network! @O2 any good SIMO deals?

  • villa4ever29 angela worley (@villa4ever29) reported

    @gazswain @Thejourneyman01 @O2 I’m with o2 via Tesco’s and the coverage is shocking. Never had an issue until they merged with Virgin.

  • stupotcollier stuart collier (@stupotcollier) reported

    @O2 13 days without signal. Sent another DM yesterday

  • sjmjarvis Sarah JM Jarvis (@sjmjarvis) reported

    @O2 Hi again! I’m afraid I never got the refund for the charges past the date. It was only a few days, but it all adds up, right? The offer originally was a discounted Disney+ price, but I think it works out the same as £2 off phone bill, which is how it’s listed now. Also…

  • PaperGoat4656A 4656A (@PaperGoat4656A) reported

    @O2 I'm tryna get a replacement sim. Having no luck getting a response on My O2. Help me out please.

  • yvonnemccathie Yvonne (@yvonnemccathie) reported

    @O2 Apparently they are not able to help me either!! No one can locate my account yet sent it on to a debt agency!! Shambles

  • NomisNalla17 Simon (@NomisNalla17) reported

    Are @O2 ****** or something? No service all day. Phone off and on multiple times. Complete joke

  • RB3DI G2L (@RB3DI) reported

    @O2 have the most shocking customer service. Impossible to get through to anyone just want a pdf copy of my bill can’t download it online. Virtual assistant useless still using the pandemic as an excuse for being understaffed. Utterly useless