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O2 outages and service status in Shirebrook, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Shirebrook, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 19, 2:38 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Shirebrook, England

The most recent O2 outage reports came from the following cities: Mansfield.

CityProblem TypeReport Time
Mansfield Internet 5 days ago
Mansfield Phone 5 days ago
Chesterfield Phone 2 months ago
Chesterfield Phone 3 months ago
Chesterfield Internet 3 months ago

Nearby cities with recent reports

Mansfield

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks

  • SLCC1
    Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • zakhorton
    Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak

  • followmeplz39
    tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 I tryed with WiFi still not working

  • zakhorton
    Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer

  • nikwood28
    Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported from Nottinghamshire, England

    Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

  • followmeplz39
    tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 It's just o2 that's not working anything else works

  • imrichiepearson
    Richie Pearson (@imrichiepearson) reported from Chesterfield, England

    Nice to see @O2 putting their tariffs up AGAIN... I don’t seem to recall getting any discount or refund after that huge outage last year either... finding a new network provider is on my list of things to do tomorrow for sure... 🤔😤

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

  • nuttyslack3
    Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • PaulBraisby
    Paul Braisby (@PaulBraisby) reported from Nottinghamshire, England

    @O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...

  • StuartJTownsend
    Stuart Townsend (@StuartJTownsend) reported from Nottinghamshire, England

    @O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off

  • MrScoops76
    Lee (@MrScoops76) reported from Hucknall under Huthwaite, England

    @O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.

  • dmlevy
    David M. Levy (@dmlevy) reported from Nottinghamshire, England

    @O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • KerryGanly
    Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England

    @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

  • ChelseaRebecca8
    Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • ForestFanBase
    Forest FanBase 🔴⚪️ (@ForestFanBase) reported from Nottinghamshire, England

    People should know… if you transfer your number to @O2 then you better leave it there for the length of your contract or moving it will terminate it. Service in Nottingham so awful it makes little odds but they act like the #mafia never knew this would be allowed in 2022.

  • followmeplz39
    natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @O2 I'm trying to upgrade to a phone but website is not working.

  • leanneellis
    Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexIB20
    AlexIB (@AlexIB20) reported

    @TomDavi74777919 @EE @O2 horrendous too! Networks have regressed 10yrs with the service available at the moment

  • 1ts_r0ry
    M☆lls🎀 (@1ts_r0ry) reported

    I genuinely hate the O2 app so much wdym I paid my phone bills on the 15th and it takes the money (THAT I DON’T HAVE) out again TODAY. I ain’t paying for 2 phone twice 🫩 need to wait till 8AM to call them and sort this **** out. @O2

  • IlPoofto
    The Emperor Poofius Maximus (@IlPoofto) reported

    @O2 O2 and your ridiculous payment site * That can't recognise a card's expiry date * That keeps you in hold wholly infuriatingly repeating ad nauseum "Your call is very important to us" *Then terminates the call* All this while threatening to terminate my service because you haven't collected my direct debit although the cash to pay it is in the account and there's never been a problem before!

  • thundersplat
    Tractor Talk (@thundersplat) reported

    @O2 @IlPoofto It’s a tough question - you’re both as bad as each other. A union made in hell and masquerading as a shitshow

  • jennslcfc94
    MS (@jennslcfc94) reported

    @O2 can you tell me why I’ve had no 4G data all day? My O2 app not working as usual so can’t check if I’ve got no data left. Not had a text to say

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 Since virgin media came along ive been unable to use the O2 app to look at my account after a few phone calls to raise this issue & told the issue will resolved yet nothing also i don't have virgin media please can you get on with resolving this issue ?

  • Ste_Price
    Steven Price (@Ste_Price) reported

    @GraemeNason @O2 I’ve been waiting for over 12 weeks to get this issue resolved Graeme. Sick of ringing them now and getting the 48hr fix response.

  • injuredcyclist_
    Tracy Kydd (@injuredcyclist_) reported

    @O2 Thanks phone not working in hospital so on a kindle will deal with this when I get out of hospital in a ton of pain right now

  • mozzaev
    MozzaEV (@mozzaev) reported

    Used @o2 satellite up at @Beamish_Museum and was able to send and recieve texts and also whatsapps... No signal on EE so relied on o2... well done.. (this was on a iPhone 17 Pro Max)

  • rooroowhitty
    ruth (@rooroowhitty) reported

    @O2 had the worst customer service today and havnt been able to apeak to anyone