O2 Outage Report in Shirebrook, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield, Worksop, Ripley, Mansfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Phone | |
| Sheffield |
Phone | |
| Worksop |
Internet | |
| Sheffield |
Phone | |
| Ripley |
Total Blackout | |
| Sheffield |
Internet |
Community Discussion
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O2 Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Tim Branson
(@TPBranson1) reported
from
Nottinghamshire, England
Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
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Stuart Townsend
(@StuartJTownsend) reported
from
Nottinghamshire, England
@O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I'm trying to upgrade to a phone but website is not working.
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Gareth 🇪🇺 🕷
(@fogey) reported
from
Nottinghamshire, England
@O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.
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Frazer Smith
(@jalfrazer) reported
from
Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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sharon-Rose
(@LaRoseDeSaron) reported
from
Nottinghamshire, England
@O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Zak Horton
(@zakhorton) reported
from
Nottinghamshire, England
@BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak
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Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Paul Braisby
(@PaulBraisby) reported
from
Nottinghamshire, England
@O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Amber, Anarchy Incarnate
(@mox_amber) reported
@O2 how is it that after 4 years your support staff still cannot help with a name change issue. My name was changed 4 years ago and whilst my billing was changed instantly. But on my myo2 account my name hasnt ever changed. When i call I get told there is no issue on their end.
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Diksha Dutta
(@dikshadutta) reported
@O2 Dear @o2de team, can someone help me set up the fritz box 7590 ? Is it not something that the o2 technician helps with when they visit home ? I am really confused with this customer service. And I am struggling with setting up WiFi at home. Can I talk to someone on phone on eng?
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Emma Chapman
(@blaxen1977) reported
@O2 so frustrated by your service. Trying to pay bills and your app won't let me. Keeps telling me to use a different card even when they all have positive balance. Ridiculous 2 different cards used and same thing. 2nd month in a row and now cut off, so have to find another phone
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Balazs Borcsok
(@bbbalazs007) reported
@o2 can you confirm if you as a carrier support the use of a managed Apple Watch?
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Thingol
(@KThingol) reported
@O2 terrible customer service when trying to upgrade package. 2 hours!! on webchat with an insulting and rude employee. No competitive offers on the table. Not even for a long term customer. Very disappointed.
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HA
(@Hamera_Ahmed) reported
from
Dewsbury, England
@O2 Trying to cancel my Bolt on, as I hardly ever use it! No option to do this on my app. Please help
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Tyler Chapman
(@TheTyChapman) reported
@O2 what is the number i forward spam messages onto, i’ve just got one about a fail payment from an 07 number
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shortie!
(@broughjules) reported
@O2 hi is there an issue with your Direct Debits? Husbands DD was due on first and still not been taken? The funds are there ready and waiting!
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Alix
(@AlixAlixcool) reported
@O2 Morning 02 Iam new to your network and have a issue with call waiting everytime I click it to turn it on it says Failed to read data something went wrong check sim. I have sent you a dm about this issue
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Emma Simms
(@misssimmse) reported
Hi @O2 I'd like to report a #spam call which is beginning the call with 1. whats your street address? 2. whats the last digits of your account number? 3. whats the last four digits of the payment card linked to this account? No. 03302204417. Very rude & pretending to be you!