O2 Outage Report in Shirebrook, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield, Mansfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Mansfield |
Total Blackout | |
| Sheffield |
Internet | |
| Alfreton |
Wi-fi |
Community Discussion
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O2 Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Frazer Smith
(@jalfrazer) reported
from
Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Gareth 🇪🇺 🕷
(@fogey) reported
from
Nottinghamshire, England
@O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I'm trying to upgrade to a phone but website is not working.
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Tim Branson
(@TPBranson1) reported
from
Nottinghamshire, England
Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Zak Horton
(@zakhorton) reported
from
Nottinghamshire, England
@BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak
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David M. Levy
(@dmlevy) reported
from
Nottinghamshire, England
@O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Paul Braisby
(@PaulBraisby) reported
from
Nottinghamshire, England
@O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...
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sharon-Rose
(@LaRoseDeSaron) reported
from
Nottinghamshire, England
@O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Stuart Townsend
(@StuartJTownsend) reported
from
Nottinghamshire, England
@O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off
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Zak Horton
(@zakhorton) reported
from
Nottinghamshire, England
@Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Zak
(@ZakVanHouten) reported
@O2 I tweeted an hour ago and still not response. Can someone help me with this please????????
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JonnyT
(@jonthompenfarm) reported
@O2 Yes! And when I try to apply it says: ‘Oops, there's been a problem. Sorry, we can't show you this extra at the moment.’ - any advice? It came up through 02 priority app
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Robert Barkley
(@rbarkley82) reported
@O2 Wifi Calling isnt working either... and the network check states a Mast isnt working as it should... maybe that mast should be replaced as it keeps going down.
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Zak
(@ZakVanHouten) reported
@O2 I called to give my 30 days notice. The call cut off as the guy i was speaking to closed my account instantly. I went to fleet street store, who advised they wont help as they are closing down and dont care. Can someone PLEASE reactivate my number?
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Amy Louise.
(@amylou88_x) reported
Hey @O2 I have really poor network signal at work and am struggling with data services. I have checked service outages and a mast is apparently down, please can you advise when this is due to be fixed? It’s been awful for weeks now #o2networkissues
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CJ Ledger
(@CJLedger) reported
@O2 Yes! Reconnected just before 11am, 25 hours after it went off, thanks to much pushing from my partner… really hope that this was the low point of my customer experience with the network, and it only gets better from now.
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Steven Smith
(@stevebodmin13) reported
@O2 Well if it was going to be more than the week that you quoted me, I was going to cancel! But brilliant so I will expect it by next sunday, as per the screenshot I have!
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Joshua Selig
(@selig_joshua) reported
@O2 Hi there, I need some help in assisting the porting of my mother's mobile number to yourselves from EE, unfortunately, we have not been able to get through to anyone, can you assist?
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Zak
(@ZakVanHouten) reported
@RushtonSerena @O2 Thank you for this... I just got off the phone to their customer service. The woman on the line couldn't help me because "its my first day and you're my first call..." 🙈😡
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aims x
(@amysteadmann) reported
But @O2 are still missing the point of my argument whether I take out a new phone or stay on sim only they’re still getting money from me, you’re penalising those who aren’t in a position to take out a new phone they still want to be a customer yet you’re turning them away