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O2 outages and service status in Shirebrook, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Shirebrook, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 19, 2:38 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shirebrook, England

The most recent O2 outage reports came from the following cities: Mansfield.

CityProblem TypeReport Time
Mansfield Internet 5 days ago
Mansfield Phone 6 days ago
Chesterfield Phone 2 months ago
Chesterfield Phone 3 months ago
Chesterfield Internet 3 months ago

Nearby cities with recent reports

Mansfield

2 recent signals

5 days ago

Community Discussion

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O2 Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

  • zakhorton
    Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak

  • Ash_InQontrol
    Ash (@Ash_InQontrol) reported from Hucknall under Huthwaite, England

    @O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈

  • zakhorton
    Zak Horton (@zakhorton) reported from Nottinghamshire, England

    @Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer

  • leanneellis
    Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • dmlevy
    David M. Levy (@dmlevy) reported from Nottinghamshire, England

    @O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed

  • paul_carnall
    Paul Carnall (@paul_carnall) reported from North Wingfield, England

    @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

  • mummyknight5
    Helen K  Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England

    @O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

  • bennyjcomer
    benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • nuttyslack3
    Karen Davies (@nuttyslack3) reported from Crich, England

    @O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading

  • ChelseaRebecca8
    Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

  • nikwood28
    Niknak 🇬🇧🇪🇺🏳️‍🌈 (@nikwood28) reported from Nottinghamshire, England

    Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone

  • LiverbirdCreat2
    LiverbirdCreations (@LiverbirdCreat2) reported from Worksop, England

    @O2 When you pre order your new iPhone 14 pro max in deep purple and leave a deposit. Told to pick up 10th october only to go in an no phone to be there waiting for you. Such a disappointment. Shocking customer service and leaving customers unhappy an not satisfied with staff

  • frakcha
    Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • SLCC1
    Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • followmeplz39
    natasha lewis 39🇬🇧 (@followmeplz39) reported from Nottinghamshire, England

    @O2 I'm trying to upgrade to a phone but website is not working.

  • KerryGanly
    Kerry Vanessa Ganly (@KerryGanly) reported from Ripley, England

    @AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help

  • ForestFanBase
    Forest FanBase 🔴⚪️ (@ForestFanBase) reported from Nottinghamshire, England

    People should know… if you transfer your number to @O2 then you better leave it there for the length of your contract or moving it will terminate it. Service in Nottingham so awful it makes little odds but they act like the #mafia never knew this would be allowed in 2022.

  • MrScoops76
    Lee (@MrScoops76) reported from Hucknall under Huthwaite, England

    @O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • arliv37918108
    ar37918108 (@arliv37918108) reported

    @O2 @kbushnell1975 Their customer service has become so poor since the merger with @Virgin it’s shocking

  • damienquirk
    Damien Quirk 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇺🇦 (@damienquirk) reported

    @DelBoy80s @EnglandRugby @O2 Lazy analysis to suggest that defence isn't important. He is objectively terrible in defence. Hatrick against the worst Welsh side in living memory, 2 of which Stephen Hawking would have scored

  • JunaidIqbal0
    ji 🇵🇸 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JunaidIqbal0) reported

    @O2 trying to correct my DoB on my contract seems to be beyond O2 ability. 6 days in, countless calls to customer service, visits to local O2 store and logging a complaint and still no closer to a resolution.

  • JRY1998__
    Jen (@JRY1998__) reported

    @o2 you see your network is a joke

  • iancharris
    Ian (@iancharris) reported

    @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

  • mellypeters
    Melly P (@mellypeters) reported

    Finally after 4 weeks someone contacts me @O2 and we agree compensation for the problems that I have and the money is to be put back into my account within five working days and guess what? You’ve put it on a credit on my account. You can’t even get that right.

  • SophiePrestonHa
    Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported

    Is anyone else getting absolutely inundated with calls from an @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

  • rooroowhitty
    ruth (@rooroowhitty) reported

    @O2 had the worst customer service today and havnt been able to apeak to anyone

  • anton_simp66
    anton Simpson (@anton_simp66) reported

    @O2 You can always tell in my area it's a Bank holiday we get a crap mobile phone reception and hardly any Data speed sort it out @o2

  • rebeccaann1989
    rebecca ann jarvis (@rebeccaann1989) reported

    @O2 hi is there a reason why I keep getting asked to link a virgin media account to use my o2 account when all I want to do is use my rewards towards my data bundle next month, neither of the apps will just let me use my phone number to login and use my rewards