O2 Outage Report in Shirebrook, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Chesterfield |
Phone | |
| Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet |
Community Discussion
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O2 Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I tryed with WiFi still not working
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 It's just o2 that's not working anything else works
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Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
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Leanne Robinson
(@leanneellis) reported
from
Barlborough, England
@O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬
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benjamin.
(@bennyjcomer) reported
from
Mansfield Woodhouse, England
@O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?
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tasha 40 🇬🇧❤
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 your page is not working im trying to sign in
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Laura Chadwick
(@chaddychadx) reported
from
Sutton in Ashfield, England
@O2 are the WORST service providers in the UK will NEVER go with them again, con artists
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Really poor customer service from @O2. Phone account hacked yesterday and hackers change my tariff, order new phone and deactivate my phone. Having tried to speak to O2, I’ve had my calls and texts disabled, a new phone I haven’t ordered sent to someone who isn’t me and my bill
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kenpeace
(@kenpeace) reported
I've spent a couple of hours already on hold and talking to @virginmedia to cancel within 14 days. Now to be told that O2 is separate and I now have to do the same again for the @O2 cancellation. WHY CAN MY DAD BE SOLD SOMETHING IN A SINGLE CALL BUT I NEED TO CANCEL TWICE? 2/2
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Chief of Charcoal
(@chrisbrooke1971) reported
@O2 your billing department is absolutely abysmal. We’ve been on the phone for 40 minutes now, trying to sort a VERY basic issue. Their grasp of English is poor and their understanding of your systems is non existent. You really need to do better than this. 2/10 👎🏻
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Anthony Hill CFC ⬆️
(@tonyhill1888) reported
@xgibsonhollyx @O2 There isnt.. and you are a scammer holly. You blocked my son after he was trying to help you out and you said you were buying off him.
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Biggswb
(@Biggswb) reported
from
Dundee, Scotland
@O2 any chance you can help me get calls working on both mine and my wifes phones??? Trying to contact you and you give no number to call and the start a conversation thing doesnt work, I got told my phone wasnt working by a school teacher knocking on the door because kids ill😡
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unfriendly black hauttie needs £ for Shana Cave
(@essexhauttie) reported
@O2 wag1 with your network, why do i have no bars in Zone 1 london??
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be nice to each other
(@Peace4Love121) reported
@VMO2News @O2 @virginmedia What a ****** company just like there airline over priced crap with crap customer service you think people have all day to wait on the phone to get through to you you have lost another media customer soon as I get through to you I can tell you
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anaya. 🇨🇴
(@anayaxposso) reported
Hi @O2 please help! I’m trying call customer service from my sim and it’s not dialling out. I’m currently abroad and I’m also trying to live chat but I cannot get through to anyone! Please @O2 help.
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Gareth Jones
(@Jonesy_GJJ) reported
Tell you what @O2 is a worse network than than the one surrounding Epsteins island. Absolute horse ****
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Kira Mourão
(@kiramt) reported
@O2 I'll be escalating to a complaint
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Jacob Smith
(@smithy15493) reported
@O2 Hi, any plans to better the 4g around Nantwich? Swear its so bad, just nothing loading at times, slow and intermittent :( Sat in the middle of the town and it’s so bad for a while now