O2 Outage Report in Shirebrook, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent O2 outage reports came from the following cities: Sheffield, Mansfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Mansfield |
Total Blackout | |
| Sheffield |
Internet | |
| Alfreton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Josh Hawkins
(@hawkinsjosh142) reported
from
Sheffield, England
Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
Shocking customer service from @O2 yet again🙃
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Tim Branson
(@TPBranson1) reported
from
Nottinghamshire, England
Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Stephen Ludlam
(@SLCC1) reported
from
Killamarsh, England
Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Chuck Frakes
(@frakcha) reported
from
Bolsover, England
Trying to port my number online but keep getting rejection emails - bit of help @O2
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vicky childs
(@victoriachilds) reported
from
Mansfield Woodhouse, England
@SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou
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Rebecca Saint
(@Sainty69) reported
from
Nottinghamshire, England
@O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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Stuart Townsend
(@StuartJTownsend) reported
from
Nottinghamshire, England
@O2 can someone please help with an issue I have with my phone re texting. Tried my02 cannot resolve, tried calling and got cut off
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sharon-Rose
(@LaRoseDeSaron) reported
from
Nottinghamshire, England
@O2 you’ve got to be the worse company ever. My contract has ended, I’m trying to call so that I can leave o2 but I can’t get through to anyone.I should have the option to do it online but instead,you’d rather I call in so one of your agents can try to retain me as a customer
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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Paul Carnall
(@paul_carnall) reported
from
North Wingfield, England
@O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jess 🧟♀️🧛🏻♀️
(@CoffeeandADHD) reported
@O2 It was every where in Telford basically, I managed to fix the issue after I didn't hear back from yourself only to find out two and a half weeks later some one did try and call and left a voicemail but never called back.
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itsjustme
(@LouiseDarbyshir) reported
@O2 why cany i make calls ?? More issues you cheeky ******* are mot going to fix yet charge me for #robbingbastards
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Kiki
(@Epic_Kirsty) reported
@O2 @AdamWil44010035 Honestly Adam, it's 2023 and O2 out here acting and behaving like it's 2003. Make sure you write an official complaint so they can leave you hanging for 2+ weeks (and counting). I'd like to recommend literally anyone except O2. Stop supporting these incompetent clowns bro.
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Emyr Hughes 🇺🇦
(@emyrhughes) reported
@O2 You’re always ‘busier than usual’ on the phone but the wait time when I first called was around 15 minutes - it’s now been over 2 hours! Can you confirm that this level of service is acceptable to O2? Can I have an email for your legal department please?
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Shawn Hearn
(@shearn1986) reported
@O2 I’ve reported issues for last year but no update and no enthusiasm to fix it. The attitude I got from engineer last time was “oh well, we will fix it when we fancy”. Beyond a joke when falsely advertising a service not being offered. @EE have proven to be great in the area!
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Jvanheerden
(@Jvanheerden4) reported
@O2 I’ve been an O2 customer for 18 years and my wife and children are all with O2 and they can use roaming. If it cannot be sorted I’ll have to move all four of us to a provider that can guarantee roaming.
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Chloe Vincent ☾
(@chloe_slipknot) reported
@mairead_p @O2 Yeah it’s defo bad at the moment but now I’ve switched to 4G instead of 5G it’s fixed my data issue, calls can still be a bit iffy though!
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ph03b3
(@ph03b3____) reported
@O2 hi since returning from abroad I have no 4g - can’t make any calls or send texts. I’ve tried contacting your customer services but am getting no reply. Please help as I need to make important calls 🥺 thank you
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Lucie Rimmer
(@LucieRimmer) reported
@EE need some help topping up a card for a dongle. Shops won’t accept the card we have. You won’t let me create an account online. Asking me to call 150 off my phone but I’m not on EE and last time I called it cost £18. Glad I’m on @O2 🤬
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Nina Moore
(@NinaMoo00916966) reported
@O2 still awaiting a manager call back as promised 48 hours ago .. being a loyal customer gets you nowhere!!