O2 Outage Report in Shirebrook, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (18%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent O2 outage reports came from the following cities: Chesterfield and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Sheffield |
Total Blackout | |
| Chesterfield |
Internet | |
| Sheffield |
Internet | |
| Chesterfield |
Phone | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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Sazzler
(@Sarahmh1982) reported
from
Sheffield, England
@O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks
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LiverbirdCreations
(@LiverbirdCreat2) reported
from
Worksop, England
@O2 When you pre order your new iPhone 14 pro max in deep purple and leave a deposit. Told to pick up 10th october only to go in an no phone to be there waiting for you. Such a disappointment. Shocking customer service and leaving customers unhappy an not satisfied with staff
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stephenwest
(@westyturk) reported
from
Sheffield, England
@O2 How’s that work, bloody app is still down
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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Amy Greatorex
(@AmyGreatorex) reported
from
Chesterfield, England
@O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough
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Gareth Morgan
(@gm6016) reported
from
Nottinghamshire, England
Really poor customer service from @O2. Phone account hacked yesterday and hackers change my tariff, order new phone and deactivate my phone. Having tried to speak to O2, I’ve had my calls and texts disabled, a new phone I haven’t ordered sent to someone who isn’t me and my bill
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د. يوسف شمس الدين
(@YAYshamsaldeen) reported
from
Mansfield Woodhouse, England
@O2 your services are down, and no communications ... some numbers are not connected ... 5G and 4G are shown but nothing working.... Also, you are down in Liverpool and suddenly it shows you are having maintenance until 31st of August...no communications for this either!
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Forest FanBase 🔴⚪️
(@ForestFanBase) reported
from
Nottinghamshire, England
People should know… if you transfer your number to @O2 then you better leave it there for the length of your contract or moving it will terminate it. Service in Nottingham so awful it makes little odds but they act like the #mafia never knew this would be allowed in 2022.
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Catrin E
(@MrsCattyE) reported
from
Ravenshead, England
@O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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Kane Drew 🏴
(@KaneJDrew) reported
from
Blackwell, England
@O2, I’ve just had you take me to the sign in page and sent me the code to log in… only to go ahead and boot me back to the home page. I was happy as Larry for a second thinking I was gonna bag some #PeterKay tickets
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Fed up of @O2 signal less in most places now in our houses and this is adding to my stress as I’m trying to talk to ppl about Dad and it either doesn’t connect or connects for min and the other party can’t hear I live on main road and complaints hav been ignored been
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Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
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NickJG
(@Gylo) reported
from
Sheffield, England
@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
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BettingBen
(@sheffieldBen) reported
from
Sutton in Ashfield, England
@O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
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Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@O2 THERE IS NO SIGNAL phone or internet most of time near and in our houses
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Lee
(@MrScoops76) reported
from
Hucknall under Huthwaite, England
@O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Dad got rushed to hospital still in and @O2 connection is still not working in my house or mums @virginmedia mobile same problem (according to there test it’s fine) well try using it here especially when a loved one is ill and you can’t even connect a phone call &it’s a main road
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Jackson🎗
(@sjacksonAFC) reported
To everyday contacts, unfortunately my phone was stolen in one ****** part of London today. I am currently only contactable by email. Thanks @O2 for your swift help. To the immigrant who nicked it - I hope you do something positive with the few quid fencing it gives you. ***.
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Séan Deeks ⚕️
(@sean_deeks) reported
@O2 are you having signal issues today??? Struggling to get even 3G working in 5G areas. Signal dropping out
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Scott GriffithsClare
(@griffsr) reported
@O2 very disappointed that had no signal or data at Fairford for the last week. I was told that O2 refused to put extra support in the area due to the air tattoo which is what normally happens. EE provided this for their customers so not sure why you didn’t? Time to change to EE
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Cheryl Burnett
(@chezy_geo) reported
@O2 sim swapped over 24 hrs ago and still still have zero network recognition,it briefly allowed text but now its saying no network. No messages from yourself saying there is an issue. After upgrading can you help as I am a carer and rely on my phone.
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Luna Wolf
(@LadyLunaWolf) reported
After hours on the chat with @O2 and months of trying to cancel the account I am left no further ahead and feeling very traumatised by the whole experience. #badcustomerservice
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Phoebe Collins
(@DrPheebs) reported
@O2 Can you use the number I provided to track these fraudsters and shut then down?
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Séan Deeks ⚕️
(@sean_deeks) reported
@O2 Service is very poor even in 5G areas today! Very quick to put the prices up though but no improvements on network coverage
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Stomp
(@StompTheBean) reported
@O2 is your network down ? I've been waiting all day for my number to swap SIM cards and I still have no service on either of my phone's ?
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Herbert Yaweh
(@hyaweh2002) reported
@O2 the customer service is really bad , I have spent 2 hours on the phone with customer service to sort my WiFi out
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Claireeee
(@herblueeyes22) reported
Poor poor service from @O2. 18 years I’ve been with you and told there’s absolutely nothing you can do, and just a bit rude, probably cos they wanna be done for the day. New provider I think…