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O2

O2 Outage Report in Shirebrook, Derbyshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Shirebrook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Shirebrook, England

The most recent O2 outage reports came from the following cities: Chesterfield.

CityProblem TypeReport Time
Chesterfield Phone 13 days ago
Chesterfield Phone 27 days ago
Chesterfield Internet 1 month ago
Chesterfield Phone 4 months ago
Mansfield Internet 4 months ago
Mansfield Total Blackout 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shirebrook, England

Latest outage, problems and issue reports in Shirebrook and nearby locations:

  • followmeplz39
    tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 your page is not working im trying to sign in

  • ChelseaRebecca8
    Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    Shocking customer service from @O2 yet again🙃

  • AmyGreatorex
    Amy Greatorex (@AmyGreatorex) reported from Chesterfield, England

    @O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough

  • gm6016
    Gareth Morgan (@gm6016) reported from Nottinghamshire, England

    Really poor customer service from @O2. Phone account hacked yesterday and hackers change my tariff, order new phone and deactivate my phone. Having tried to speak to O2, I’ve had my calls and texts disabled, a new phone I haven’t ordered sent to someone who isn’t me and my bill

  • leanneellis
    Leanne Robinson (@leanneellis) reported from Barlborough, England

    @O2 Five calls to 202. Once after 15 minutes on hold a message asks which number you should send a questionnaire to and then hangs up. Other four times the automated voice randomly says bye half way through the menus. Why is it so hard to speak to support 🤬🤬🤬

  • victoriachilds
    vicky childs (@victoriachilds) reported from Mansfield Woodhouse, England

    @SamsungUK I have taken part in your @02 earbuds promotion that ended last night. Phone been delivered but no information on how to claim @O2 just given a number as its not their problem the number that tells me its won't connect. Can you help as shocking customer service so far

  • ForestFanBase
    Forest FanBase 🔴⚪️ (@ForestFanBase) reported from Nottinghamshire, England

    People should know… if you transfer your number to @O2 then you better leave it there for the length of your contract or moving it will terminate it. Service in Nottingham so awful it makes little odds but they act like the #mafia never knew this would be allowed in 2022.

  • followmeplz39
    tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 It's just o2 that's not working anything else works

  • SLCC1
    Stephen Ludlam (@SLCC1) reported from Killamarsh, England

    Hi @O2 haven't had 3g or 4g on my phone for a few days and can't get Internet on my phone if not connected to WiFi. Are there any issues? I'm in S21

  • bennyjcomer
    benjamin. (@bennyjcomer) reported from Mansfield Woodhouse, England

    @O2 It’s happened in multiple areas, no signal or internet it’s beyond a joke. It’s been happening for over 6 weeks now. I pay £85 for a terrible service, why would I have to pay for this contract any longer?

  • MrsCattyE
    Catrin E (@MrsCattyE) reported from Ravenshead, England

    @O2 trying to call 444 today, never connected. Plenty of credit. Phone receiving calls, able to call other numbers so not a network issue. Any ideas?

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 can you help me please. I think my account is a business account but it says online I don’t have any account. Just wondering what I’m supposed to do. Unsure on when my contract ends and phone is getting old. Thanks

  • MrScoops76
    Lee (@MrScoops76) reported from Hucknall under Huthwaite, England

    @O2 hello. My phone number hasn't transferred from EE yet, and i still can't sign in to my 02 app. It's been 3 days.

  • followmeplz39
    tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England

    @O2 I tryed with WiFi still not working

  • peteroughton
    Pete Roughton (@peteroughton) reported from Alfreton, England

    @O2 hello. Can you help me please. Just curious how long my account has left before I can upgrade? They set it up as a business account which means I can’t check much online. Thankyou

  • Sainty69
    Rebecca Saint (@Sainty69) reported from Nottinghamshire, England

    @O2 this week I am currently experiencing poor network coverage. I have rebooted my phone so many times. Even when out and about I have no 3G/4G nothing. I cannot even get through to you on your app or when I call Can you please support and advise

  • sheffieldBen
    BettingBen (@sheffieldBen) reported from Sutton in Ashfield, England

    @O2 what’s crack with the terrible or zero signal/internet 2 days after you said work was being done? How long till it’s fixed in NG17 ???

  • frakcha
    Chuck Frakes (@frakcha) reported from Bolsover, England

    Trying to port my number online but keep getting rejection emails - bit of help @O2

  • chaddychadx
    Laura Chadwick (@chaddychadx) reported from Sutton in Ashfield, England

    @O2 are the WORST service providers in the UK will NEVER go with them again, con artists

  • paul_carnall
    Paul Carnall (@paul_carnall) reported from North Wingfield, England

    @O2 Ok just got a scam text telling me my bill is overdue and to follow the link to update my payment details. So been on my o2 to find the telephone no. To tell you of the scam. Given up! Just been round n round no numbers. Terrible service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • accessstratford
    Accessible Stratford (@accessstratford) reported

    @O2 How at 13:50 today was the faulty mast repaired + then at 17:50 it’s faulty again for CV37 7HG? Bad workmanship maybe or mixing up postcodes?

  • thomas_hrk
    Barry B. Benson (@thomas_hrk) reported

    @O2 not gonna lie, i don’t know what’s going on with my phone. it first started out by me trying to make calls and then going back to call failed. now i have no service whatsoever even with my sim card in?

  • JoolsVoiceOver
    Jools Voice Over ♿️ (@JoolsVoiceOver) reported

    @O2 I signed an 18 month CONTRACT with @virginmedia which included an O2 deal £10 monthly paid separately second month and you have increased my payment I said keep it at £10 you said no I said cancel it then and you said that would be breaking the CONTRACT and would cost me

  • ashley_leggett
    Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • Megbal10
    Megan Fish (@Megbal10) reported

    @O2 I am an O2 customer. Bought a SIM card for £30 to use in Ireland whilst visiting my sister last week and it did not work at all. SO disappointed. Landed up buying a local sim and topped it up with data. I still have the slip and SIM card. Can I please return it for a refund?

  • Prendo93
    CP (@Prendo93) reported

    @Daniel_Bugg @O2 wouldn’t have this issue at giffgaff

  • gooseynash
    Nash (@gooseynash) reported

    @O2 My phone number still hasn’t tanagers over and it’s been 6 days. This is ridiculous! Someone needs to call me with an explanation tomorrow before I cancel my contract and go else where.

  • Mladenovic316
    Gio Van FredBronckDurst (@Mladenovic316) reported

    @O2 why do most of ur offers and prizes etc seem to cater for being down in England??

  • sivada_da
    Sivada da (@sivada_da) reported

    @virginmedia @O2 How long does it take to terminate my contract ? It is over 24 hours now

  • aigy4
    Adam Binns (@aigy4) reported

    @O2 hi I did a sim swap today at around 10am and I still have no service on the new phone and also the old one now has has no service too any help would be appreciated