O2 Outage Report in Shirebrook, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shirebrook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shirebrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Shirebrook, Derbyshire, England
The most recent O2 outage reports came from the following cities: Chesterfield and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Mansfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Mansfield |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Shirebrook, England
Latest outage, problems and issue reports in Shirebrook and nearby locations:
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Zak Horton
(@zakhorton) reported
from
Nottinghamshire, England
@BBCWatchdog Hello WD, I need your help in regards to a serious matter with @O2, and they’re horrific billing and customer service issues! #veryannoyedloyalcustomer thank you :-) Zak
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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David M. Levy
(@dmlevy) reported
from
Nottinghamshire, England
@O2 Not an O2 customer; someone appears to have assumed my identity to acquire an iPhone, starting an O2 account/credit agreement. Reported to O2 21 Aug; two further calls; promised contact from the fraud team has not materialised. Default notices arriving by post. #unimpressed
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natasha lewis 39🇬🇧
(@followmeplz39) reported
from
Nottinghamshire, England
@O2 I'm trying to upgrade to a phone but website is not working.
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Niknak 🇬🇧🇪🇺🏳️🌈
(@nikwood28) reported
from
Nottinghamshire, England
Disappointed to hear the news about @O2 and @virginmedia merger. I like O2 been with them for 20 years (back when it was Genie mobile) if their Customer service goes the way of Virgin I will be gone
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Gareth 🇪🇺 🕷
(@fogey) reported
from
Nottinghamshire, England
@O2 This has been going on for years, and you constantly pretend you’re surprised that the biggest tourist attraction in Northern England is full of people. You need to provide the service we pay for.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Jason N Beck
(@beck5ter) reported
from
Nottinghamshire, England
Good news all of my @O2 contracts have ended, so it's time to move on as no matter how much I try they can't resolve simple issues and have the worst customer service,
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Ash
(@Ash_InQontrol) reported
from
Hucknall under Huthwaite, England
@O2 Its using saved details from previous payments. Never had a problem before with it 😂 I have a direct debit set up but I like paying it on payday so I dont end up over spending 🙈
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Simon Mellor
(@4KBacon) reported
from
Sheffield, England
Final day as an @O2 customer. Been a long 14 years, but time to move on 👍🏼
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Paul Braisby
(@PaulBraisby) reported
from
Nottinghamshire, England
@O2 I was driving through town and I was on the phone (Handsfree of course😉) and it kept dropping out and then used it at home and nothing would work, connected to WiFi and it worked fine I’ve done everything on that list and still not working...
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Pete Roughton
(@peteroughton) reported
from
Alfreton, England
@O2 can you help me please. I have a business account and I can’t get it to work on the app. I’m just curious when my contract ends and what allowances I have as my call time has increased recently. Thanks
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Karen Davies
(@nuttyslack3) reported
from
Crich, England
@O2 you sent me a Customer Experience Survey today, complete with a number of spelling mistakes. I’m guessing this isn’t the kind of feedback you wanted but looked shabby. #spelling #proofreading
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Zak Horton
(@zakhorton) reported
from
Nottinghamshire, England
@Ofcom hello I am having major issues with my billing from @O2. Please can you provide some assistance, as they’re customer service is shocking #angrycustomer
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
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Kerry Vanessa Ganly
(@KerryGanly) reported
from
Ripley, England
@AtWeald @O2 Sorry to hear this. The link was a one, so at first I thought it would take me to a secure site. Your bank may be able to help
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Just one month of my contract with @o2 left then I will change provider. Customer for over 10 years definitely moving to a provider who hopefully will appreciate and value good customers. @bt_uk
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Frazer Smith
(@jalfrazer) reported
from
Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Rayner
(@Jasonmgs) reported
@O2 hello Ordered an upgrade last night. Said phone was instock online. Website still says phone in stock but I got an email saying it is out of stock. Can you help?
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Chris Charles
(@charliencfc) reported
@virginmedia @O2 I can not tell you enough … DO not sign up, stay away, very poor service, rubbish communication and given false information. #stayaway #dontdoit
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Michael
(@Michael_james86) reported
@EE you got any good iPhone deals? Give up with @O2 signal is bad everywhere!
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beth lomax †
(@bethlomax) reported
@O2 nothing but problems with your company. I have been disconnected when my phone bill has been paid!? I need my phone for work!
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Radika
(@radikakapoorx) reported
@O2 Still no response and still unable to get through to anyone on the phone. This is appalling customer service. I’ve been waiting over an hour to get a response on your my o2 helpline
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 your customer service is still refusing to move my number to pay as you go. I just want to leave pay monthly.
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Andrew Baker
(@andrewbaker05) reported
@virginmedia @O2 I’m an existing customer who has activated volt benefits and I’ve had a email saying my broadband/O2 services are active and I’ve had a text message saying my virgin media kit is on the way but I haven’t had any tracking information and delivery was supposedly on the 6th November
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Jems
(@jems_lou) reported
So you can’t use chat on @O2 and you have to wait days for a generic answer on DM when did o2 customer service get so bad?????
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raygun
(@phantomcitiess) reported
@O2 Hi, it’s in Dundee. The Network checker has half no signal, half only signal outdoors. Its been like three days now..
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joodles
(@joodles15) reported
@O2 second Monday in a row I’ve attempted to contact o2 and it is seriously like pulling teeth! Customer service in o2 over the years has massively declined! I’ve been with you over 10 years and next year when contracts are up I will be leaving. I deserve better