O2 Outage Report in Shildon, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shildon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Shildon, County Durham, England
The most recent O2 outage reports came from the following cities: Newton Aycliffe and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
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| Darlington |
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| Shildon |
Phone | |
| Barnard Castle |
Phone | |
| Darlington |
Phone | |
| Durham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shildon, England
Latest outage, problems and issue reports in Shildon and nearby locations:
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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🇬🇧🏴 Scott Barron 🇬🇧🏴
(@scottbarron90) reported
from
Brandon, England
@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
@O2 are really bad at customer services, ordered a nw ipad last week for delivery Tuesday, DPD came nd didn’t ring my flat buzzer and does the same again today and the chat guy really don’t help, while checking account give me info on upgrading my iPad and account
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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☀️Caroline☀️
(@carolinehinde) reported
from
Darlington, England
@llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Becky
(@beckrobertson_x) reported
How are people even getting Lewis Capaldi tickets through @O2 priority when the app is down?! Postcode lottery this is… what a jokeeeee 😐
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ChrissyS
(@letsdanceuk3) reported
So O2 just ring me from their business team to discuss my new contract. I said “it’s interesting you should call as I plan on cancelling my contract!” He says “oh I am not cancellations” then gets cut off because of my phone signal @O2 @o2businessuk #nosignal #terriblesignal
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Jane Carnall
(@EyeEdinburgh) reported
@O2 Your network help guide has said, for over 24 hours now, "Looks like a nearby phone mast isn’t working as it should, sorry." Why no estimate of time for fixing it - here on Twitter, there on your website?
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Phil - M0KPH
(@M0KPH) reported
@m0jne @O2 Giffgaff! Never had any issues.
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Kytes 💖🌟🐾✨🦊
(@kidkytes) reported
Waiting on my phone call from @O2 to figure out exactly why their website was completely refusing to allow me to confirm my upgrade order because "OOPS, SOMETHING WENT WRONG" and in their customer service words, they have no clue why it's not going through lol, call at 11am yay
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Miss Burlington PE
(@thePEdiary) reported
My signal has been absolutely terrible for months, nothing connects within a 5 mile radius of my home (not even 4g in work) can’t hear my husband on the phone a mile away from home @O2 thank god my contract is up in a few weeks, no idea what I’ve been paying you for 🤯
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𝐋𝐈𝐋𝐘 𝐆𝐎𝐑𝐃𝐎𝐍
(@lilyygordonnn) reported
@O2 why is does your priority app keep logging me out? is it down?
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Aaron
(@BcfcMaddocks) reported
And you lot @O2 have the worst signal in the country
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Joe
(@joeboss87) reported
@Ketan1066 @O2 It's been temporarily down in previous weeks, but if it doesn't come back, blame people punting them on eBay
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Robert Dickson 🇺🇦
(@SenileElf) reported
@EE So I decided to give @O2 my service, they have given me a fantastic deal and I'm looking forward to receiving my new phone from them.