O2 Outage Report in Sandwich, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sandwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sandwich, Kent, England
The most recent O2 outage reports came from the following cities: Canterbury, Deal and Margate.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sandwich, England
Latest outage, problems and issue reports in Sandwich and nearby locations:
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Tommy Warren
(@TommyWa67064664) reported
from
Chestfield, England
@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
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The Comedy Wordsmith
(@lloydhollett) reported
from
Margate, England
Any thoughts on @O2 as a mobile network?
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David Graham
(@DJG1951) reported
from
Chestfield, England
@SteveJoyce14 @O2 Yes very poor in main stand
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Lorraine Brentnall
(@brainiac75) reported
from
Chestfield, England
@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
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Sam Hutchings
(@Smutchings) reported
from
Deal, England
@DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.
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Barrie Collins
(@bazcol) reported
from
Ramsgate, England
@O2 4 times I've tried to log in to my O2 a/c. It sends me a verify link, fair enough, I verify, it says go back and sign in. I do. It says we're sending a verify link FOUR TIMES!!!!!
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Charlie
(@ChazzFunk) reported
from
Broadstairs and St. Peters, England
Today I needed to contact @O2 to activate a 5G sim. If you look at our history, you can probably guess what happened. I'm not even surprised that my 5G sim "Can't be registered" on their network. So @SamsungMobile the #Note10Plus is useless in the #UK with @o2
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Pat Axton
(@pataxton) reported
from
Kingsdown, England
@O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!
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chi 🎃🦇⚰️🖤
(@chiwithaC) reported
from
Margate, England
@O2 I have no service at all everywhere I go. Been like it all day, please sort this out
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Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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Gary Moore.Author.Flown in Tiger moth/Harvard
(@IndieDover) reported
from
Dover, England
@O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks
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Strictly Teresa
(@Teresadrury9) reported
from
Broadstairs and St. Peters, England
@O2 how do I cancel Disney+?
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Miss P
(@Diana_Parnell) reported
from
Deal, England
Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯
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Tina Kinsella
(@tina_kinsella) reported
from
Herne Bay, England
@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
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Dani Dambiec
(@DanielleDambiec) reported
from
Broadstairs and St. Peters, England
@O2 I’m trying to get through to set up a direct debit as I want to ordered an I watch from yourselves, as I need one in order to complete the order - help!
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NHF
(@kingofbumpers) reported
from
Chestfield, England
@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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invisible me 💙
(@5uk1e) reported
@O2 just now who said he can't process the deal either. After 24 years of being with you I must say customer service is seriously lacklustre. It used to be amazing. Please don't make me switch to EE
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Bernardo Steve
(@biwariki1) reported
@SimonMaitland @O2 Oh man I can't believe this happened! I also got help from @Hovexcybertech1 on twitter indeed they're the best they saved me the trouble
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Helen Berry
(@HelsBels010) reported
@O2 My old number hasn’t ported over, signing into MyO2 gives an error message, I can’t get through on the phone - have now waited 45 mins) and my DM from 2 days ago has been ignored. How do I get any customer service?
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Kiki
(@Epic_Kirsty) reported
@MonaSarah15 @O2 Mona RUN. They are busier than usual ALL THE TIME. Every day. Trust me, I've been trying to get a reply to an issue for literal months.
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Sean
(@Sean62140511) reported
@O2 If all your chat agents all clock off at 5 o’clock could they not maybe mention that instead of just disappearing mid-conversation? Absolutely shocking service. I have no phone connection and I am waiting on an important call. Worst company I’ve ever had to deal with.
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Ian Williams
(@IanTheOracle) reported
Hey @O2 why, why, WHY can you not port my number from VIRGIN to you? Have rung, followed your advisor's instructions and it didn't work, visit local store and it didn't work and met another disgruntled customer on his 3rd attempt in store. It's ridiculous and I'm paying twice!!!!
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Andy 🇬🇧🇸🇽
(@swindonseagull) reported
@O2 why is it so hard to get a mobile number ported from Virgin ? I have the PAC code and order numbers but the call ‘agent’ won’t help..
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Stephen Szmidt
(@sszmidt199) reported
@O2 2/2 The delay and the long waiting times to speak to Customer services are unacceptable, so within the 14 day cooling off period we have both cancelled out contract with you. Very disappointing and a waste of our time. 😡
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Caroline Fulford
(@Cazful) reported
@O2 why when I have a 5g phone am I most days only getting 3G ??? The service been really bad lately
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Sean
(@Sean62140511) reported
@O2 Still am because O2 seem unable to sort out their problem and get my phone reconnected. Just stopped replying on here and in live chat (just before 5, take it they have pissed off home mid conversation)