O2

O2 Outage Report in Peterlee, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Peterlee, County Durham, England 03/19/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Peterlee, County Durham, England

The most recent O2 outage reports came from the following cities: Durham and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Phone
United KingdomHartlepool Internet
United KingdomSunderland Phone
United KingdomNewton Aycliffe Phone
United KingdomDurham Total Blackout
United KingdomSunderland Phone

Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DDRD2007 Dave (@DDRD2007) reported

    @O2 complaint…. Priority drinks not valid in Scotland. Presume because of govt min pricing? Please remove ‘all over uk’ and arrange something alternative for Scotland customers please

  • Michaelchinn_ Michael Chinn (@Michaelchinn_) reported

    @O2 I have no signal on my phone? I’ve tried to turn it on & off, I’ve checked the location and the signal for my area says it’s good. Any idea why I can’t get signal?

  • AntonidaMK Antonida Kocharova (@AntonidaMK) reported

    @o2 Meanwhile, I received a message through the app telling me that they have checked (citing the same webpages I looked at) and that the Channel Islands have never been part of the EU and so international charges apply...

  • abercynonchick Suze Parker (@abercynonchick) reported

    @O2 Dear o2, after a week of trying to join your network I have give up x

  • AntonidaMK Antonida Kocharova (@AntonidaMK) reported

    @O2 PS I'm on Pay Monthly. Very happy to discuss details in DMs in the interests of saving the reputation of your customer service, which is disappointingly unlike what I have always experienced with O2 and one of the reasons I am still with you.

  • MrStanBrooks Stan 💙 (@MrStanBrooks) reported

    Replied to @O2 regarding my complaint two weeks ago and had no reply since. How long am I expected to wait when the service you’re providing is still rubbish?

  • AntonidaMK Antonida Kocharova (@AntonidaMK) reported

    @O2 Any chance anyone in the company knows what Alderney is? We're traveling today, and I would quite like to know what I am going to be charged for using my phone and so far this is the customer service I have had...

  • MartyL69 Martyn (@MartyL69) reported

    @O2 not a great start to being with O2. First you couldnt port my number as planed by today and now I ave to wait till the 19th......then when I ring the number given to get some help...the other party has hangs up on me twice!

  • AntonidaMK Antonida Kocharova (@AntonidaMK) reported

    @O2 Secondly I tried the app messaging service, whereupon the assistant told me the details for flying to America, clearly never having heard of Alderney.

  • MikeArmitage8 Mike Armitage (@MikeArmitage8) reported

    @O2 Out of the blue, I was told it was fixed. But it has not changed one iota! I replied but have heard nothing at all since. This is such poor service and all the more galling considering you have just applied an increase of almost 12% on my monthly bills!