O2 outages and service status in Peterlee, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Peterlee, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at O2
O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Peterlee, England
The most recent O2 outage reports came from the following cities: Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Phone | 1 month ago |
|
Durham
|
Phone | 3 months ago |
|
Hartlepool
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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sarah hunter (@sarahhunter25) reported from Durham, England@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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peter nixon (@petern280) reported from Springwell, England@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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Muriel Sgaw (@SgawShaw) reported from Seaham, England@O2 @EleanorRylance And sack the poor employee?
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Victoria barry (@VictoriaBarry82) reported from Sunderland, EnglandIs @O2 #priority still down after @peterkay_co_uk broke it???
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Dan (@Dan05858044) reported from Chester-le-Street, England@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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✨Lisa McGrath (@lisaall79) reported from Billingham, EnglandThank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Dean (@smiling_cyclist) reported from Chester-le-Street, England@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandHi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, EnglandThe speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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laura (@lauramckeown__) reported from Redcar, England@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Sophie burlinson (@SophieBur492) reported from Sunderland, EnglandFor an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Stokes (@bstokes1977) reported@O2 stop sending me marketing emails as if I'm a new customer! I've been a customer for over 15 years! Why are you doing this? #O2
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Steven Price (@Ste_Price) reported@GraemeNason @O2 I’ve been waiting for over 12 weeks to get this issue resolved Graeme. Sick of ringing them now and getting the 48hr fix response.
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Lauren 🦋 (@LaurenRose94_) reported@O2 I spent hours on live chat with you yesterday to sort an issue out, I thought it was finally resolved but the email I got confirming has all the wrong information in it. I’m getting so incredibly tired of spending 3 hours at a time waiting to speak to someone. Please help.
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Taniya Begum (@TaniiyaOx) reported@O2 Hi is WhatsApp down on 02? My messages are not going through but everything else is working
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Em. (@elb942) reported@O2 hi can you help with o2 ticket app ?
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Antonella Riccio (@ar888) reported@ChallengeFaz @O2 They are awful
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Permanently Exasperated (@MrHenryFH) reported.@O2 - Are your call centres in the U.K.? I need to speak to yourselves about something and due to hearing issues I need to speak to someone who can converse in clear English. Ta.
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Matt Bunting (@MattBunting) reported@FranBcnMad @O2 They pulled this bullshit with me ever since my bills have been out of control. Over £150 some months but they couldn’t give me a reason why? Moved to sky. Best thing I’ve ever done. Better newer phone and cheaper. Good customer service too!
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Jess (@Jessw1303) reported@O2 @ceeveepee That’s a lie, I spoke to your customer service almost a week ago and told them this was happening to me too, I also can’t make any payments towards my daughters bolt ons.
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GethinMichaelDavies (@gethinbach) reported@O2 @ad_moran4 Stay away from O2, signal is dire everywhere!!