O2 Outage Report in Peterlee, County Durham, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Peterlee, England
The most recent O2 outage reports came from the following cities: Durham, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Phone | 19 days ago |
|
Hartlepool
|
Internet | 1 month ago |
|
Sunderland
|
Phone | 3 months ago |
|
Newton Aycliffe
|
Phone | 3 months ago |
|
Durham
|
Total Blackout | 5 months ago |
|
Sunderland
|
Phone | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandSeriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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sarah hunter (@sarahhunter25) reported from Durham, England@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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sarah hunter (@sarahhunter25) reported from Durham, England@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Paul Frampton (@headcoverlova) reported from Bearpark, England@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Dean (@smiling_cyclist) reported from Chester-le-Street, England@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Muriel Sgaw (@SgawShaw) reported from Seaham, England@O2 @EleanorRylance And sack the poor employee?
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Sophie burlinson (@SophieBur492) reported from Sunderland, EnglandFor an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Rebecca (@_RebeccaJT) reported from Sunderland, England@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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@thegilesfamily (@thegilesfamily2) reported from Redcar, England@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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David Taylor (@david198623) reported from Redcar, England@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandHi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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laura (@lauramckeown__) reported from Redcar, England@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jessica💕 (@jessicataylor_x) reported@O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you
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jessica💕 (@jessicataylor_x) reported@O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you
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jessica💕 (@jessicataylor_x) reported@O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you
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jessica💕 (@jessicataylor_x) reported@O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you
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jessica💕 (@jessicataylor_x) reported@O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you
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Rachel (@Rachel_Coombs) reported@O2 hi I’ve requested my PAC code. What else do I need to do to let o2 I’m leaving? The chatbot / help page suggests I need to ring you too??
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jessica💕 (@jessicataylor_x) reported@O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you
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jessica💕 (@jessicataylor_x) reported@O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you
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Rachel (@Rachel_Coombs) reported@O2 hi I’ve requested my PAC code. What else do I need to do to let o2 I’m leaving? The chatbot / help page suggests I need to ring you too??
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jessica💕 (@jessicataylor_x) reported@O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you