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O2 outages and service status in Peterlee, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Peterlee, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 26: Problems at O2

O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • lauramckeown__
    laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • LukeHockborn
    Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • lisaall79
    ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

  • TCHL
    Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • luketerenceb
    Luke Terence Batten (@luketerenceb) reported from Washington, England

    @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • Donna_xx
    Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • ilovefluffy
    Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • thegilesfamily2
    @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • SophieBur492
    Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • Donna_xx
    Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • sheilavictoriaR
    Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • timlibrarian
    Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • SophieBur492
    Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • petern280
    peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • kirstynewcastle
    kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

  • fredspoon
    philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • Donna_xx
    Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • smiling_cyclist
    Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • fredspoon
    Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • doraexploring
    Dora (@doraexploring) reported

    @O2 @LutzSchueler (2/2) I took out a new contract to see if that might fix. It hasn't. Now your CS phone rep's saying I would have to pay £20pm to connect to network and is making baseless claim that I got refused because I failed credit check. At wits end & want to leave O2 now.

  • Andy__Mac
    Andy Mac (@Andy__Mac) reported

    @O2 @PeelhillLibrary Keith, I get at least one a day - it's not o2. Keep blocking, but these scammers literally buy / spoof thousands of numbers. Sometimes I hang up, sometimes I play them at their own game and keep them engaged for 20 mins before telling them to foxtrot oscar.

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @Mally_DB Probably the one I've been telling you about for 7 months. But keep being ignorant of your failure whilst I contact the ombudsman... For anyone else .. myO2 backend is broken for a % of users and they don't know how to fix it. IT ticket closed without resolution

  • challo_drfc
    Alex (@challo_drfc) reported

    @O2 has got to have the worst signal coverage in England

  • AndrewButlerNet
    Andrew Butler (@AndrewButlerNet) reported

    @kokeshimum @O2 Firstly, how I miss Huddersfield. I'm now in Devon. I get better signal on the little train that goes up to The Eiger than I've ever done in Exeter.

  • KTics90
    KT3 (@KTics90) reported

    @o2 signal from wigan hospital all the way to Standish is literally non existent. Absolutely shite.

  • GUNGRAVE_671
    GUNGRAVE_671 (@GUNGRAVE_671) reported

    @O2 You guys are the worst ******* cell phone provider in the UK!

  • Ms_Cherry_B
    💕 🧁𝓒𝓱𝓮𝓻𝓻𝔂_𝓞𝓱_𝓑𝓪𝓫𝔂 🇬🇩+🇦🇬 (@Ms_Cherry_B) reported

    @O2 Before I send, I’d like to know what you will do about this repeated problem. The stupid app signs you out randomly then sends you on the idiotic loop of email verification, which is hit or miss when it comes to working. It’s been like this ever since the ridiculous change

  • MrsP1001
    MrsP (@MrsP1001) reported

    @scampaboy @kokeshimum @O2 I was in Scotland a couple of years ago, full signal of 4g on remote roads without a house in sight. At home I'm 3 miles from a city and signal is pathetic

  • benjamindummett
    BEN (@benjamindummett) reported

    @O2 check your emails (complaints department) Poor service!