O2 outages and service status in Peterlee, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Peterlee, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at O2
O2 is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Peterlee, England
The most recent O2 outage reports came from the following cities: Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Phone | 27 days ago |
|
Durham
|
Phone | 2 months ago |
|
Hartlepool
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
-
Muriel Sgaw (@SgawShaw) reported from Seaham, England@O2 @EleanorRylance And sack the poor employee?
-
@thegilesfamily (@thegilesfamily2) reported from Redcar, England@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
-
Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
-
Donna_xx (@Donna_xx) reported from Sunderland, EnglandHonestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
-
Sarah Sinclair. (@sarannesinclair) reported from Billingham, EnglandAt least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
-
-
kirsty widdowfield (@kirstynewcastle) reported from Durham, England@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
-
sarah hunter (@sarahhunter25) reported from Durham, England@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
-
Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandHi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
-
Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
-
philip (@fredspoon) reported from Chester-le-Street, EnglandLots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
-
Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England@O2 My head when i get no signal
-
David Taylor (@david198623) reported from Redcar, England@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
-
Donna_xx (@Donna_xx) reported from Sunderland, England@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
-
Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
-
peter nixon (@petern280) reported from Springwell, England@O2 is there an issue with the app data counter, mines said unavailable for the last few days
-
Dan (@Dan05858044) reported from Chester-le-Street, England@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
-
Rebecca (@_RebeccaJT) reported from Sunderland, England@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
-
🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
-
Luke Terence Batten (@luketerenceb) reported from Washington, England@O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Damien Quirk 🇪🇺🏴🇮🇪🇺🇦 (@damienquirk) reported@DelBoy80s @EnglandRugby @O2 He got dropped by Racing. I've watched this kid since he burst in the scene ans was overhyped on the back of 2 great tries in second tier comps. He is a one trick pony, that'll work at Prem level but not intl. Fundamentally lacks work rate on and off the ball, poor aerially 1/2
-
Shana Hendry (@Happyengland79) reportedWhere's my refund @O2? Absolutely disgusting that you tell me I'm getting a refund and 14days later I still don't have it. Also you are going to owe me for this month too as you still haven't replaced the mast so it still doesn't work most of the time! #evidenceforombudsman
-
Ghost (@GhostzEdge) reported@ascroftpete @EnglandRugby @O2 Lawrence is ****..barbeary ain't much better
-
Dan77 (@Dancsm77) reported@O2 I'm an existing o2 customer, I have just tried to order a basic product from you 3 times online and then over the phone - which took 2 calls and 40 mins. I had to cancel the order as you were unable to complete the sale on 4 occasions. Absolute awful experience
-
Rugbybloke 🇪🇪 🏴🌹 (@DelBoy80s) reported@damienquirk @EnglandRugby @O2 Lazy argument to say he is poor in defence.
-
Kieren Bushnell (@kbushnell1975) reported@O2 Waste of time doing so, and you sending me a copy and paste apology every time doesn't cut it anymore. I need everyone to know how awful you truly are.
-
CryptoeSIM.io (@cryptoesim) reported@ungodlywheesa @O2 That's a bummer! What phone are you using? Most phones from 2020+ support eSIMs. If yours doesn't, it might be time for an upgrade — your future traveling self will thank you.
-
Baillie Mansell (@BaillieMansell) reported@O2 myself and my husband had to walk out of your Trafford Centre Manchester store today after the worst customer service, contracts paid out. Wanted to renew 2 of our 3 contracts but the service was so bad we left 😳
-
Riemenschneider’s Horse (@larrythehook) reported@O2 what on earth is happening to your online / telephone system? I’m a new customer, as of yesterday, and trying top up then trying to get access to link my number to my myo2 account is a nightmare and no one at your call centres can help me!!!! Did I make a mistake leaving EE?!
-
claire whyte (@clairewhyte12) reported@O2 I already did. You said you couldn’t help.