O2 outages and service status in Peterlee, England
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- O2 generated 0 outage signals in the last 24 hours around Peterlee, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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sarah hunter (@sarahhunter25) reported from Durham, England@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Donna_xx (@Donna_xx) reported from Sunderland, EnglandHonestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandSeriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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@thegilesfamily (@thegilesfamily2) reported from Redcar, England@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Paul Frampton (@headcoverlova) reported from Bearpark, England@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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peter nixon (@petern280) reported from Springwell, England@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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sarah hunter (@sarahhunter25) reported from Durham, England@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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✨Lisa McGrath (@lisaall79) reported from Billingham, EnglandThank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Sophie burlinson (@SophieBur492) reported from Sunderland, EnglandFor an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandHi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Muriel Sgaw (@SgawShaw) reported from Seaham, England@O2 @EleanorRylance And sack the poor employee?
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🇬🇧🏴 Scott Barron 🇬🇧🏴 (@scottbarron90) reported from Brandon, England@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Will (@willmgreenhalgh) reported@virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything
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Adrian Dewey (@AdrianDewey) reported@kokeshimum @O2 I was on on a boat out in the med off the coast of Turkey and got perfect 5g. Half a mile from my house in Lincoln and I don’t get a signal on o2. It really is a crap service
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Scottt Kirkwoodd (@2gurlys1kupp) reported@jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast
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Alan Neil Duncan (@AlanDuncan1971) reported@kokeshimum @O2 Was in Estonia earlier this year, everywhere you went, no matter how remote the signal was booming. I drive 1m from my home and you start losing reception and that’s on the outskirts of Edinburgh; it’s pathetic and yet we pay more for a poorer service
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John Till (@JohnTillUK) reported@McWhirterAlex @kieran_jsmith I had to leave @o2 after 29 years as the service had just deteriorated so badly. Didn’t want to leave but it just got to the point where it was regularly unusable on my travels. I’m now using a MVNO which uses EE and it’s just so much better for half the price too.
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DEAN SUPPORT (@Dean_Xyber1) reported@lukewarm14 @O2 @virginmedia I can help send me a DM
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Dazzy (@ACEzio2009) reported@O2 im getting fed up with you keep cutting my mobile phone off the last 3-4 months in a row..My bill is due on 29th every month..but u cut my phone off in 48 hours??..what gives??..usually i get a week to pay my bills before anything gets cut..but you guys cut everything in 48 hours🤬..when my contract is up next year im done with you lot..unless i get chance to pay the bill up early...customer service is rubbish as well..i will be moving to another operator..after 20+ years with u as well..shame...
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nigel fairman (@nigelfairman) reported@kokeshimum @O2 Shes right 5g and i mean proper should by now be everywhere in this backward piss taking poor value for money expensive COUNTRY WE CALL GREAT
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hakology (@hakology) reported@kokeshimum @O2 i live less than 100ft from a cell phone mast ... yet i get 0 signal ... weird that? and im on 02 aka giffgaff
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v (@matchstickstorm) reported@O2 why is it so hard to upgrade my sim now? 1st of all, the “upgrade” options are ridiculously expensive and filled with **** i dont want/need, second- i went for a proper “upgrade” plan so i can keep my number, said i was switching to android but youve just changed my tariff?