O2

O2 Outage Report in Peterlee, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Peterlee, County Durham, England 03/03/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Peterlee, County Durham, England

The most recent O2 outage reports came from the following cities: Hartlepool and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomHartlepool Internet
United KingdomSunderland Phone
United KingdomNewton Aycliffe Phone
United KingdomDurham Total Blackout
United KingdomSunderland Phone
United KingdomSunderland TV

Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • markcottle17 Mark Cottle (@markcottle17) reported

    @O2 @MarkEvansO2 CAN SOMEONE PLEASE CONTACT ME AROUND THE ONGOING ISSUES IN BATH , FED UP WITH COMPLAINING

  • elgobsucram Marcus 🇬🇧🇯🇲🇮🇪🏳️‍🌈🇪🇺✊🏾 (@elgobsucram) reported

    @deepblue1990 @O2 Great. 2.5 ******* years of being stuck in a contract with the worst provider in the country who offer absolutely no compensation for terrible service and had the gall to increase the price by 10%

  • sacredfelines Cat Man John (@sacredfelines) reported

    @O2 Still isn’t working as of today 14/07/22 hasn’t had issue until today. Pathetic an absolute joke this outage is!

  • RoboScorpion Nick H. Путін іди на хуй #FBPE #FBPPR #GTTO (@RoboScorpion) reported

    @O2 The help page says "You can manage your Direct Debit in My O2.". Any chance you could tell me where, as I can't find it!? Thanks!

  • MayaAvidov Maya Avidov (@MayaAvidov) reported

    @O2 @O2 you really suck at your job. 1 useless message every 24 hours and a chat function that's impossible to find on your site, and then permanently "too busy to speak to someone" is just beyond awful service. It's designed to not work.

  • deepblue1990 👁🐝Ⓜ️ (@deepblue1990) reported

    @elgobsucram @O2 Yeah they’ve always been like that from my experience, three O2 contracts over the years. Three major cities always poor data. EE are great though I almost never have issues

  • Hobnobette Fiona 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hobnobette) reported

    @O2 your 202 number is not working.

  • sacredfelines Cat Man John (@sacredfelines) reported

    @O2 No service in Coventry, Birmingham and seemingly West Midlands why? When are you fixing this!

  • Tux71 Richard Tucker (@Tux71) reported

    @markcottle17 @O2 I’ve had the same problem mate. (been backwards & forwards to the RUH recently) The signal is absolutely ****

  • Trancer92019641 Trancer (@Trancer92019641) reported

    @O2 abosulte joke of a company all the staff either hang up on you or lie to about solving your issues via phone and chat. Avoid this company like the plague abosulte joke