O2

O2 Outage Report in Peterlee, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Peterlee, County Durham, England 03/24/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Peterlee, County Durham, England

The most recent O2 outage reports came from the following cities: Durham and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Phone
United KingdomHartlepool Internet
United KingdomSunderland Phone
United KingdomNewton Aycliffe Phone
United KingdomDurham Total Blackout
United KingdomSunderland Phone

Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sjacksonAFC Simon Jackson🎗 (@sjacksonAFC) reported

    To everyday contacts, unfortunately my phone was stolen in one ****** part of London today. I am currently only contactable by email. Thanks @O2 for your swift help. To the immigrant who nicked it - I hope you do something positive with the few quid fencing it gives you. ***.

  • sean_deeks Séan Deeks ⚕️ (@sean_deeks) reported

    @O2 are you having signal issues today??? Struggling to get even 3G working in 5G areas. Signal dropping out

  • griffsr Scott GriffithsClare (@griffsr) reported

    @O2 very disappointed that had no signal or data at Fairford for the last week. I was told that O2 refused to put extra support in the area due to the air tattoo which is what normally happens. EE provided this for their customers so not sure why you didn’t? Time to change to EE

  • chezy_geo Cheryl Burnett (@chezy_geo) reported

    @O2 sim swapped over 24 hrs ago and still still have zero network recognition,it briefly allowed text but now its saying no network. No messages from yourself saying there is an issue. After upgrading can you help as I am a carer and rely on my phone.

  • LadyLunaWolf Luna Wolf (@LadyLunaWolf) reported

    After hours on the chat with @O2 and months of trying to cancel the account I am left no further ahead and feeling very traumatised by the whole experience. #badcustomerservice

  • DrPheebs Phoebe Collins (@DrPheebs) reported

    @O2 Can you use the number I provided to track these fraudsters and shut then down?

  • sean_deeks Séan Deeks ⚕️ (@sean_deeks) reported

    @O2 Service is very poor even in 5G areas today! Very quick to put the prices up though but no improvements on network coverage

  • StompTheBean Stomp (@StompTheBean) reported

    @O2 is your network down ? I've been waiting all day for my number to swap SIM cards and I still have no service on either of my phone's ?

  • hyaweh2002 Herbert Yaweh (@hyaweh2002) reported

    @O2 the customer service is really bad , I have spent 2 hours on the phone with customer service to sort my WiFi out

  • herblueeyes22 Claireeee (@herblueeyes22) reported

    Poor poor service from @O2. 18 years I’ve been with you and told there’s absolutely nothing you can do, and just a bit rude, probably cos they wanna be done for the day. New provider I think…