O2 outages and service status in Peterlee, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Peterlee, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Peterlee, England
The most recent O2 outage reports came from the following cities: Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Phone | 2 months ago |
|
Durham
|
Phone | 3 months ago |
|
Hartlepool
|
Internet | 4 months ago |
Community Discussion
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O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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@thegilesfamily (@thegilesfamily2) reported from Redcar, England@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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🇬🇧🏴 Scott Barron 🇬🇧🏴 (@scottbarron90) reported from Brandon, England@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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sarah hunter (@sarahhunter25) reported from Durham, England@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Paul Frampton (@headcoverlova) reported from Bearpark, England@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Rebecca (@_RebeccaJT) reported from Sunderland, England@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England@O2 My head when i get no signal
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David Taylor (@david198623) reported from Redcar, England@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Sophie burlinson (@SophieBur492) reported from Sunderland, EnglandFor an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Muriel Sgaw (@SgawShaw) reported from Seaham, England@O2 @EleanorRylance And sack the poor employee?
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Donna_xx (@Donna_xx) reported from Sunderland, EnglandHonestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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peter nixon (@petern280) reported from Springwell, England@O2 is there an issue with the app data counter, mines said unavailable for the last few days
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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GingaGill💙👩🏻🎓😷 (@GingaGill) reported@SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.
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Shar 🏴 (@sharlewis58) reported@SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills
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Craig-David (@CraigGodders) reported@O2 can I legally leave my contract with you because of how poor the signal is? There’s a good mile square ld of my town I can’t get any 4g at all.
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Chris TheLurch Saunders 🌶 (@Thelurch) reported@cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.
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Claire Louise (@clairew930) reported@O2 please can you advise why your app never seems to work anymore when trying to view bills or make payments. It’s become a joke since you merged with Virgin
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Ian Judd (@Marooned_Sailor) reported@O2 Did some research and as suspected you never actually rolled mmwave out…. Feels like some false advertising @Ofcom what are you doing? Where are all the speeds promised 6 years ago… yet again a weak uk regulator in the pockets of those its supposed to be holding to account
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wozwebs (@wozwebs) reported@Jonny_Ham @O2 I was the same. With them since Cellnet but I gave up 3 years ago as it was getting worse and worse. Went with EE and never looked back, miles better
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Andy G Nothings 4 Free 🇺🇦🇬🇧🇪🇺🇨🇦 (@Sportywagon) reported@TomTugendhat @O2 @EE Lived in Dulwich for years Never had any reception issues #JogOn
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Steve (@Swabsy1810) reported@O2 @CliveDaviesUK @O2 it’s just the same here in SK6 1PG area so many places where no signal or usable data. This is a relatively affluent area but your provisions are shocking
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MS (@jennslcfc94) reported@O2 you are absolute the worst company. My o2 account does not work. I can’t see anything. Everything just says no information available. I have no data and I can’t see why or even attempt to top up! What’s the point in PAYG if my account doesn’t work!!!!!!!!!!!!!