O2

O2 Outage Report in Peterlee, County Durham, England

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The latest reports from users having issues in Peterlee come from postal codes SR8.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Peterlee, County Durham, England 03/12/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Peterlee, County Durham, England

The most recent O2 outage reports came from the following cities: Newton Aycliffe, Sunderland and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe E-mail
United KingdomSunderland Internet
United KingdomPeterlee Phone
United KingdomPeterlee Phone
United KingdomSunderland Phone
United KingdomSunderland Phone

Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Chriscolson82 **********Why So Serious©™#LFC********* (@Chriscolson82) reported

    @andyliverbird @bigkehoesy @O2 I had really bad problems with them when I was younger, and always said i wouldn't go back, im quite stubborn and stick to my word most of the time 🤭😎👍

  • kellyking1987 Kelly Sanderson (@kellyking1987) reported

    @O2 I didn’t think it was yourselves. I was quite rude to the woman 🤬

  • andyliverbird Andy Mills 🏆🏆🏆🏆🏆🏆 EPL champions 2020 🏆 (@andyliverbird) reported

    @Chriscolson82 @bigkehoesy @O2 I'm on vodafone been with them since 1998 never had any problems

  • jock_dunne **** Dunne (@jock_dunne) reported

    @bigkehoesy @O2 Don't go too @ThreeUK there network here in derry is absolutely awful

  • daveny80 David Young (@daveny80) reported

    @O2 worst network I have ever been on. All I want to do is add a data plan to my samsung watch and the store, phone and Web teams have no clue. Waste of time

  • m08518852 .. (@m08518852) reported

    @O2 I need help

  • bigkehoesy Mac Eochaidh (@bigkehoesy) reported

    @O2 My wife's contract is up in 10 days time, so she rang up to advise @O2 she would not be renewing her contract due to the absolute disgusting customer service she received a few months ago. she was told she she needs to give 30days notice even tho her contract is up in 10 days??

  • ijrogu ... parkour!!! (@ijrogu) reported

    I've experienced the WORST customer service from @O2 in the last two weeks. Nothing but confusion and headaches. Totally regret extending my contract

  • JoJoHutchinson Jo Hutchinson (@JoJoHutchinson) reported

    @O2 hello, I need a new sim. My old phone is broken; I bought a new iphone 11 and need a different sim card. Your website offers three ways of requesting one but they all require use of the (broken) phone. I can't use an app, receive a verification code or call. Help please!

  • RuthieMcC19 Ruth McCartney (@RuthieMcC19) reported

    @O2 I'm a little disappointed that O2 tried to ring me on my phone during the funeral service for HRH Prince Philip. We all make mistakes.