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O2 outages and service status in Peterlee, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Peterlee, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Peterlee, England

The most recent O2 outage reports came from the following cities: Sunderland.

CityProblem TypeReport Time
Sunderland Phone 2 months ago
Durham Phone 3 months ago
Hartlepool Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • TCHL
    Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • david198623
    David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • Dan05858044
    Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • SophieBur492
    Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • luketerenceb
    Luke Terence Batten (@luketerenceb) reported from Washington, England

    @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

  • _RebeccaJT
    Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • petern280
    peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • smiling_cyclist
    Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • stobbsmeister
    Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • Donna_xx
    Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • fredspoon
    Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • MarcusSummers81
    Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • timlibrarian
    Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • MarcusSummers81
    Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • fredspoon
    philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • DarrenMorgan
    Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • XLindyLou
    Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • lisaall79
    ✨Lisa McGrath (@lisaall79) reported from Billingham, England

    Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dr_besty
    Alex Jones (@dr_besty) reported

    @TomTugendhat @O2 @EE EE had to replace their entire Huawei 5G core at great expense at the behest of your government, it put their network investment back by nearly a decade, I'd maybe sit this one out if I was you

  • JakeMooreUK
    Jake Moore (@JakeMooreUK) reported

    @O2 Yes. But it shouldn’t need this. I slightly understand when it’s a busy area with lots of people but it’s 2026 and we shouldn’t be overloading it. It would be better if you just said no service. Frustrating.

  • CliveRoper
    Clive Roper (@CliveRoper) reported

    @TomTugendhat @O2 @EE Go for Lebara on Vodafone, good service and reliable

  • markcallow10
    mark callow (@markcallow10) reported

    @NWIWC01 @O2 Discounts are worthless they need to improve coverage drastically and stop the bullshit about coverage. They are well aware it’s nowhere near their claims. You can’t use 4/5g for miles and miles at a time it’s so bad

  • Eldenofthering
    T3OU 736 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇯🇵🚀 (@Eldenofthering) reported

    @TomTugendhat @O2 In the last 3 weeks my phone has failed to catch @O2 any signal whatsoever during the first mile (of built-up area) of my commute. It always comes on at the same point so it's not my phone playing up. Their website says there are no issues. I wish they'd just be honest

  • BobHRoss
    BobH 🌲FBPT 🌲 Protect rNHS (pbun) Angles. (@BobHRoss) reported

    @Danjsalt @TomTugendhat @O2 3 is either great or awful, there is no inbetween.

  • JoshBates
    Josh (@JoshBates) reported

    @O2 Someone replied and I have now replied to arrange the callback with a time/date. Email complaints agents picking have meanwhile ignored my request to escalate to CISAS and for a final position letter - despite this being in the O2 Customer Complaints Code

  • KerZE87
    emze (@KerZE87) reported

    @Mr__J_J @O2 Ridiculous isn’t it and they have the audacity to make us pay full price for a service they’re so clearly not providing 🙄

  • RobertH1947
    Robert H (@RobertH1947) reported

    @TomTugendhat @O2 @EE On trains your only hope is to switch WiFi off and hope your roaming service kicks in.

  • DazRogers85
    Darren Rogers (@DazRogers85) reported

    @O2 over 6 weeks I’ve now been waiting for my account to be unblocked. 3 calls later and still no progress. You’re losing a customer of over 25 years if you don’t resolve soon