O2

O2 Outage Report in Peterlee, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Peterlee, County Durham, England 11/26/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Peterlee, County Durham, England

The most recent O2 outage reports came from the following cities: Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Total Blackout
United KingdomSunderland Phone
United KingdomSunderland TV
United KingdomDurham Internet
United KingdomNewton Aycliffe Total Blackout
United KingdomNewton Aycliffe Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ToteEndBarPod Tote End Bar (@ToteEndBarPod) reported

    I hope Emma on her holibobs dies in a swimming pool related incident @O2

  • Daudi_dave_ndau David Mumo (@Daudi_dave_ndau) reported

    @O2 Have been currently abroad since January, which means I dont use my O2 number and I missed two payments due to a declined card and now am unable to pay the missed payments as I cannot access the website nor the app, and the payment service number isn't going through

  • hayleymanley_ Hayley Manley (@hayleymanley_) reported

    @O2 I literally couldn't have made the request clearer. I have one number I use, one number I don't. Why would you cancel a number I use every day and keep a number I have never used?!?!?!?! I want it sorted. Seeing as I cant ring you BECAUSE I HAVE NO PHONE NUMBER!!!!

  • jamie_bett bettja (@jamie_bett) reported

    @O2 hi I have an Samsung s9 on virgin mobile there's an issue with my sound would I be able to take it into one of your stores as there are no samsung stores left in Glasgow.

  • DavidLopper53 david mcgrath 🔰 🟨🟥 (@DavidLopper53) reported

    @O2 I am in the O2 shop to make a complaint and the advisor in the store has been trying to get through to O2 on the phone now for 20 minutes. O2 are awful….go anywhere else for your new phone

  • hayleymanley_ Hayley Manley (@hayleymanley_) reported

    Actually done with @O2 requested the number I don't use be cancelled 3 times. They finally cancelled.... the wrong number. Leaving me without a phone with a husband in the army and a young child at school when I am the only emergency contact. Raging isn't the word.

  • shahrynazmi shahryn azmi (@shahrynazmi) reported

    @EnglandRugby @O2 Only England could ever issue team Speedos….

  • paulrossdale Paul Ross-Dale (@paulrossdale) reported

    @o2 Day 5 since you snatched £754 with no warning and no resolution. You’ve admitted it’s an error but two manager callback promises have been broken since Wednesday. Still waiting. Do you really think this is ok, o2? New customers beware.

  • eamonkcorcoran Eamon Corcoran (@eamonkcorcoran) reported

    @O2 It’s a business account and you@don’t offer anything as advanced as an app for a business account. The phone line is waiting 15 minutes then cuts off. Abysmal service.

  • acereject Paul Anderson 🦈 (@acereject) reported

    Be nice if I could get a signal at some point in glasgow city centre today @o2