O2 outages and service status in Peterlee, England

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Peterlee, England

The most recent O2 outage reports came from the following cities: Sunderland, and Durham.

City	Problem Type	Report Time
Sunderland	Phone	2 days ago
Durham	Phone	2 months ago
Hartlepool	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

• 
  Philip (@fredspoon) reported 8 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  Luke Hockborn (@LukeHockborn) reported 10 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Sophie burlinson💙💚💛❤️ (@SophieBur492) reported 13 minutes ago from Sunderland, England

  @O2 My head when i get no signal

• 
  ✨Lisa McGrath (@lisaall79) reported 19 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  sarah hunter (@sarahhunter25) reported 20 minutes ago from Durham, England

  .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

• 
  Muriel Sgaw (@SgawShaw) reported 21 minutes ago from Seaham, England

  @O2 @EleanorRylance And sack the poor employee?

• 
  Marcus (@MarcusSummers81) reported 28 minutes ago from Newton Aycliffe, England

  Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

• 
  Tim Luckhurst (@TCHL) reported 30 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  Rebecca (@_RebeccaJT) reported 30 minutes ago from Sunderland, England

  @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

• 
  kirsty widdowfield (@kirstynewcastle) reported 34 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  Tim Luckhurst (@TCHL) reported 34 minutes ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  Victoria barry (@VictoriaBarry82) reported 34 minutes ago from Sunderland, England

  Is @O2 #priority still down after @peterkay_co_uk broke it???

• 
  Tim Luckhurst (@TCHL) reported 37 minutes ago from Durham, England

  @O2 your customer service is appalling. You should be ashamed.

• 
  Donna_xx (@Donna_xx) reported 40 minutes ago from Sunderland, England

  @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

• 
  sarah hunter (@sarahhunter25) reported 40 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  Sophie burlinson (@SophieBur492) reported 42 minutes ago from Sunderland, England

  For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

• 
  Donna_xx (@Donna_xx) reported 43 minutes ago from Sunderland, England

  Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

• 
  Andrew Willis (@ilovefluffy) reported 51 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Donna_xx (@Donna_xx) reported 54 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 56 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cal (@Calh48) reported 2 minutes ago

  @O2 What is the point you never do anything aside from tell me the service is final and that city centres are very busy……..

• 
  Sarah Devlin (@sar0dev) reported 3 minutes ago

  @LouiseM30692137 @O2 Same in Dunfermline, Fife. Flipping awful signal.

• 
  Keighley West (@KeighleyWest) reported 4 minutes ago

  @MrZacJamesB @O2 I’m having the same problem and now my services have been restricted due to no payment!!

• 
  Rachel (@Rachel_Coombs) reported 6 minutes ago

  @mhewson_MCH @O2 After they inc their prices by more than they stipulated in their contract last year both me and my partner left. C£15 cheaper each pcm, comparable data, can use abroad, better signal!! IDMobile

• 
  Mr Angry (@angry_corner) reported 7 minutes ago

  @O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!

• 
  Ryan Taylor (@LaticsRyan95) reported 7 minutes ago

  @Worly82 @O2 I was on o2 for 10 years when they changed all the masts because of the chinese spying, they went crap exactly what your having. O2 shop told me vodaphone own the masts this side of the Pennines and everyone piggy backs of them and o2 own them on the other side.

• 
  Adam 'Toast' Taylor (@burnt__toast_) reported 9 minutes ago

  @O2 I haven’t changed the sim, I was told that wouldn’t need to and one wasn’t going to be sent out. I’ve had intermittent signal for calls and no 4G or 5G at all since then!

• 
  Viridis (@Lord_Viridis) reported 10 minutes ago

  @O2 @silly_balls Linked to the same issue I've been telling you about for months. TOO MANY REDIRECTS IN MYO2 AUTHENTICATION.

• 
  Kelsey (@JugTheKel) reported 13 minutes ago

  @O2 Almost never shows your end

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 19 minutes ago

  @O2 @Ofcom can you send me the link to make a complaint? @O2 refusing me the 14 day change your mind