O2 outages and service status in Peterlee, England

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

• 
  Paddy (@stobbsmeister) reported 31 seconds ago from Seaham, England

  @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

• 
  Andrew Willis (@ilovefluffy) reported 1 minute ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  @thegilesfamily (@thegilesfamily2) reported 2 minutes ago from Redcar, England

  @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

• 
  Tim Luckhurst (@TCHL) reported 4 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  ✨Lisa McGrath (@lisaall79) reported 7 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  Sheila Robson (@sheilavictoriaR) reported 7 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Luke Terence Batten (@luketerenceb) reported 7 minutes ago from Washington, England

  @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

• 
  sarah hunter (@sarahhunter25) reported 11 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  Tim Luckhurst (@TCHL) reported 11 minutes ago from Durham, England

  @O2 your customer service is appalling. You should be ashamed.

• 
  Darren (@DarrenMorgan) reported 19 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Sarah Sinclair. (@sarannesinclair) reported 22 minutes ago from Billingham, England

  At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

• 
  Marcus (@MarcusSummers81) reported 32 minutes ago from Newton Aycliffe, England

  Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

• 
  Lynn (@XLindyLou) reported 38 minutes ago from Hartlepool, England

  @PopcornDonuts @O2 Shocking service @O2

• 
  David Taylor (@david198623) reported 38 minutes ago from Redcar, England

  @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

• 
  Tim Fowler (@timlibrarian) reported 41 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  Luke Hockborn (@LukeHockborn) reported 41 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Philip (@fredspoon) reported 50 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported 54 minutes ago from Brandon, England

  @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 54 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  Marcus (@MarcusSummers81) reported 57 minutes ago from Newton Aycliffe, England

  Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@JackCockram3) reported 5 minutes ago

  @BelfastGiants @O2 They’re up there for the worst regular season jerseys the leagues ever seen

• 
  John Till (@JohnTillUK) reported 13 minutes ago

  My saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preference… So what do they do, try calling me instead. Getting sick of it now.

• 
  Nilesh Thanki (@NileshGThanki) reported 16 minutes ago

  Looking for resolution from @O2 been having ongoing signal and network problems since joining in December 2025. Live in EN1, Enfield. Complaint after complaint and still no resolution. Why pay for a service if we are not receiving it. Can’t make basic calls in our own home!

• 
  Sarah Loughran (@SarahDruscilla) reported 16 minutes ago

  @O2 in this day & age, why do we still have to settle for a signal that is “patchy indoors”. Got a text today saying our network issue has been fixed. Zero improvement. Still only 1 bar indoors. I had a better signal with O2, 20 years ago!!

• 
  Gary Derwin (@gary_derwin) reported 19 minutes ago

  Is there actually anywhere in the country now that has @O2 signal ? Been a few big city’s lately full 4G shows but internet 0🫣

• 
  #BurnhamthefakePM #NeverLabour (@EmmMurray211) reported 21 minutes ago

  @O2 my daughter, stranded abroad with no phone after a theft, has received terrible service from you. Unless you can actually support her we will be cancelling our DD and making a complaint to @Ofcom. Good customer service is not rocket science!

• 
  Sean Barrett (@SeanRBarrett) reported 21 minutes ago

  Disappointed to see that in 6yrs @O2 has made zero effort to role out 5G across Wales.! Outside of Cardiff, nothing. 23% reach according to OFCOM. It was the same 6yrs ago!! WTF!🤬

• 
  DL (@DL_CFC1905) reported 24 minutes ago

  @BelfastGiants @O2 These are awful looking....

• 
  𝒥𝓊𝓁𝒾𝑒 𝒲𝒾𝓁𝓈𝑜𝓃 (@jsw1602) reported 25 minutes ago

  @O2 I'm trying to sign up for a SIM card online but when it goes to verify my identity with my card it doesn't work. I've used both my cards but they're not working

• 
  Jade North (@JadeNorth) reported 26 minutes ago

  Thanks for the update of not having signal for two days @O2 ….. been waiting for a phone call for two days and now been informed they tried to contact me. I’ve had ZERO signal for the past 24 hours and counting and no one told me. £70 a month for a load of ****