O2

O2 Outage Report in Peterlee, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Peterlee, County Durham, England 12/05/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Peterlee, County Durham, England

The most recent O2 outage reports came from the following cities: Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Total Blackout
United KingdomSunderland Phone
United KingdomSunderland TV
United KingdomDurham Internet
United KingdomNewton Aycliffe Total Blackout
United KingdomNewton Aycliffe Phone

Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • OllyFT Oliver Fytche-Taylor (@OllyFT) reported

    @iD_Mobile_UK @O2 @giffgaff Yes, they match exactly. This has been checked by me, by two separate Cust serves advisors and then by the online sales team. They couldnt see a problem so promised call back. All lied, nobody tried to call which is why I had to contact you again, and go through it a 2nd time.

  • OllyFT Oliver Fytche-Taylor (@OllyFT) reported

    @iD_Mobile_UK @O2 @giffgaff But clearly the offers are useless to me if I can't access them?!? Seeing them on the website makes it worse when they are great offers but I'm prevented from taking them! It was your sales team that should've called me, I made a complaint but it has still made no difference.

  • kirtig321 Kirti Ganatra (@kirtig321) reported

    1.5 hours on the phone to @O2 and still not through to someone who is competent enough to fix the issue o2 created by moving me onto tariff I did not agree to

  • up_the_north Leigh (@up_the_north) reported

    @O2 hello, I’ve came back to O2 from @giffgaff and after 5 phone calls, 2 PAC codes and numerous promises my old number would be ported over….nothing has happened! It’s been a fortnight now, what is going on? It’s ridiculous customer service

  • RuthOHara11 Ruth O'Hara (@RuthOHara11) reported

    Can someone @O2 please get in touch. I have been trying all week to contact customer support...live chat doesn't work, phone 202, still waiting...DM...doesn't send. Bloody disgrace..and it is 2023 and my phone can't even send a text message..#useless #Recommendations?

  • HAHarveyAuthor HollyAHarvey Author (@HAHarveyAuthor) reported

    @O2 hi - got a replacement SIM and it didn't stop my call drop out issue. Anything else I can try please?

  • sophieclemens_x Sophie Clemens✨💋 (@sophieclemens_x) reported

    Poor customer service making people wait hours then keep transferring them to others who don’t know & cutting you off on purpose multiple times. Poor excuse of a company. Will no longer be an @O2 customer after this having been with you for more than 10 years. Disgrace

  • badassscotsman BigYin (@badassscotsman) reported

    WELCOME TO @O2 where DM,S NEVER ANSWERED. Phone calls never answered or they hang up on you and divert your call to @virginmedia????. They provided you with the same copy@paste excuses...

  • paul_trombone Paul Emmett (@paul_trombone) reported

    Really helpful that @O2 has been texting my account info to a different number and when I don’t respond they block my service, and moan at me when I call support! Cheers, that’s helpful!

  • lizzyfmant Liz Vine (@lizzyfmant) reported

    @O2 what does my husband have to do to get his order finalised so he can receive his new phone? His My o2 account won’t activate so the order can’t complete but after numerous emails to you & a promised callback, he’s still waiting. Perhaps @EE or @Vodaphone4 would like to help?