O2 Outage Report in Peterlee, County Durham, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Peterlee come from postal codes SR8.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Peterlee, County Durham, England 04/17/2024 06:15

April 17: Problems at O2

O2 is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Peterlee, County Durham, England

The most recent O2 outage reports came from the following cities: Redcar, Peterlee, Newton Aycliffe, Sunderland, Hartlepool and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedcar Phone
United KingdomPeterlee Wi-fi
United KingdomNewton Aycliffe TV
United KingdomSunderland Wi-fi
United KingdomHartlepool Phone
United KingdomHartlepool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheTrol85059116 The_Troll (@TheTrol85059116) reported

    @O2 @Lucyyplodocus Yeah Lucy, they have no idea alright? Poor old social media guy who probably just likes to scroll through Twitter all day being asked a serious question. God forbid.

  • BextorDextor Rebecca (@BextorDextor) reported

    @O2 amazing customer service calling your customer a liar and taking money out my account when you weren't meant to!

  • jeremystrutt #TruckingCyclist (@jeremystrutt) reported

    @O2 morning. Need help, can you reset call forwarding from your end? Everytime I try to make a change, or turn it off, its says unexpected error. When I check, status is all disabled, yet the calls are still forwarding

  • 3teaminsane Shiba 0.000123 (@3teaminsane) reported

    @O2 can someone help with o2 star trader?

  • sashandcase sashandcase.com (@sashandcase) reported

    @O2 if you can't generate vat invoices for my mobile phones either by email or post I am going to have to cancel my account. I have been asking for this for over a year and you are required by law to issue vat invoices !

  • BobbieDibden Bobbie Dibden (@BobbieDibden) reported

    @O2 Yes it’s working now but took 3 days!!! Advice on phone and online chat was abysmal. Finally someone helpful from your sales team sorted it out in seconds. Dreadful customer service and incorrect advice until that point.

  • trigmk2 Alex (@trigmk2) reported

    @O2 Your team and link confirm there is no 5G in CM1 so wtf is it trying to connect to? Faulty handset or sim. Bounced from tech support, to upgrades, to customer services. Told I will need to take a day off work and wipe my handset to do a doorstep swap, so yeah, thanks for that...

  • silverson123 Navid (@silverson123) reported

    @O2 why would you send me a text saying I am in Euro zone and it’s like being at home. To follow 5 days later with a message saying that I have 25gig of data? I called customer service and got cut off is this how you treat all your disabled customers @MindCharity

  • bunter1307 Ashley Freeman (@bunter1307) reported

    @O2 have to be the worst company I have ever dealt with. All I'm trying to do is transfer a Business phone line in to my business name and nothing seems to be right even though all the info is there 😡😡🤯🤯

  • CrystalHopwood ♡crystal hopwood♡ (@CrystalHopwood) reported

    Hey @O2 how do you escalate a complaint? Spent over 4 hours on the phone and 1 visit to a shop all to keep being told someone will call me back! Who is this someone as it’s been 16 days???? The only person who has tried to help is Jenny at the Oldham store! 😡😡😡