O2 outages and service status in Peterlee, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Peterlee, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Peterlee, England
The most recent O2 outage reports came from the following cities: Durham, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Phone | 1 month ago |
|
Hartlepool
|
Internet | 2 months ago |
|
Sunderland
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Rebecca (@_RebeccaJT) reported from Sunderland, England@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
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Sophie burlinson (@SophieBur492) reported from Sunderland, EnglandFor an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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peter nixon (@petern280) reported from Springwell, England@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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sarah hunter (@sarahhunter25) reported from Durham, England@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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philip (@fredspoon) reported from Chester-le-Street, EnglandLots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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🇬🇧🏴 Scott Barron 🇬🇧🏴 (@scottbarron90) reported from Brandon, England@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, EnglandThe speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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✨Lisa McGrath (@lisaall79) reported from Billingham, EnglandThank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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Paul Frampton (@headcoverlova) reported from Bearpark, England@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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Muriel Sgaw (@SgawShaw) reported from Seaham, England@O2 @EleanorRylance And sack the poor employee?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shana Hendry (@Happyengland79) reported@O2 are stealing from it's customers by making it impossible to claim our rewards. This will also be passed onto the ombudsman as your complaints service is ****! #evidenceforombudsman
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Michelle Edwards (@ALittleLaw) reported1.@O2 Since 2022, I have repeatedly raised complaints about ongoing signal outages, yet nothing has been resolved. On 16 April 2026, I spoke with a male operative in your overseas call centre. He acknowledged the long‑running issue and agreed to apply one month’s credit to...
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Lily Ryan (@lilyryan) reported@O2 Due to the recent price increase, I’ve decided to move to another provider. I’m unable to find an option in the app to cancel my SIM. I already have a PAC code to keep my number and I’m now out of contract—would that be sufficient to proceed?
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christopher (@sheeper88) reported@o2 @TicketmasterUK priority tickets for shed seven is not working at Glasgow Academy, any ideas?
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Melissa (@MelJade2005) reported@O2 absolutely fuming with the service received trying to O2 switch on day of telling me then been told no incorrect date I have proof it’s today and told no it’s a different date
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Hannah (@psych0s0cialz) reported@O2 I don’t understand why you cannot issue a refund directly to the account you took the money from, and then send it as a cheque without even asking first
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Andy (@Jimmy_Riddle71) reported@O2 terrible phone signal around billinge, garswood, Prescott and skelmersdale, never experienced anything like it, call quality is dire ! Cannot ring out in some cases , calls constantly drop out and break up etc..
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Chad (@Chad24162711258) reported@O2 In the city of London and you can’t even provide a proper 5G data reception!! What a **** provider !!
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Helen Jordan (@hel25071) reported@O2 Took my elderly mother all the way to your store in Merry Hill as she needs a new phone on contract but because my father is the account holder, the assistant would not help her. Disgraceful customer service and totally ridiculous as she pays the monthly bill for two phones.
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Craig Morris (@RudeBooy2011) reported@O2 what the actual hell is going on with the signal and Internet. Absolute horrendous