O2 outages and service status in Peterlee, England

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

• 
  @thegilesfamily (@thegilesfamily2) reported 4 minutes ago from Redcar, England

  @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

• 
  Sheila Robson (@sheilavictoriaR) reported 6 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Darren (@DarrenMorgan) reported 7 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Muriel Sgaw (@SgawShaw) reported 8 minutes ago from Seaham, England

  @O2 @EleanorRylance And sack the poor employee?

• 
  sarah hunter (@sarahhunter25) reported 10 minutes ago from Durham, England

  @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

• 
  Andrew Willis (@ilovefluffy) reported 13 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Marcus (@MarcusSummers81) reported 17 minutes ago from Newton Aycliffe, England

  Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

• 
  sarah hunter (@sarahhunter25) reported 19 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  Luke Terence Batten (@luketerenceb) reported 20 minutes ago from Washington, England

  @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

• 
  Tim Luckhurst (@TCHL) reported 22 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  Rebecca (@_RebeccaJT) reported 26 minutes ago from Sunderland, England

  @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

• 
  Luke Hockborn (@LukeHockborn) reported 27 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Donna_xx (@Donna_xx) reported 30 minutes ago from Sunderland, England

  @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

• 
  Sophie burlinson💙💚💛❤️ (@SophieBur492) reported 31 minutes ago from Sunderland, England

  @O2 My head when i get no signal

• 
  sarah hunter (@sarahhunter25) reported 38 minutes ago from Durham, England

  .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

• 
  laura (@lauramckeown__) reported 42 minutes ago from Redcar, England

  @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

• 
  Donna_xx (@Donna_xx) reported 47 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  kirsty widdowfield (@kirstynewcastle) reported 56 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  Paul Frampton (@headcoverlova) reported 57 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  Tim Luckhurst (@TCHL) reported 60 minutes ago from Durham, England

  @O2 your customer service is appalling. You should be ashamed.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Henness (@zeno001) reported 7 minutes ago

  @O2 I received some kind of a notification on my iPhone. It may have said it was a service notification or something similar but by the time I unlocked it, it had disappeared. Can you shed any light on this?

• 
  wozwebs (@wozwebs) reported 8 minutes ago

  @Jonny_Ham @O2 I was the same. With them since Cellnet but I gave up 3 years ago as it was getting worse and worse. Went with EE and never looked back, miles better

• 
  Briana (@Briana432130275) reported 15 minutes ago

  @TomTugendhat @O2 @EE O2 are the worst. The rot started under tories

• 
  Goodbob (@Goodbob888) reported 16 minutes ago

  @Footiestatsguru @EnglandRugby @O2 Yep, same no Ted Hill second pack. Horrible.

• 
  Tristan ☀️ (@trispretty) reported 18 minutes ago

  @O2 I get scam calls from people claiming to be you (I've never been with O2 Fyi) I try and keep them on the phone as long as possible and ensuring that they're wasting time with me and not a victim that might fall for the scam. #doingmybit

• 
  𝒂𝒏𝒏 𝒎 (@a_n_n__m) reported 19 minutes ago

  @TomTugendhat @O2 @EE Canterbury has dreadful mobile network coverage too. Wherever else I go in the world, it’s not a problem.

• 
  AB (@socksandaphone) reported 22 minutes ago

  @O2 Following link on priority for Sienna Spiro Manchester 02/03 and keep getting Ticketmaster page saying presale is happening now, but no option to buy. Same for other artists. Want to try and get Muse tickets tomorrow. How can I resolve the issue. No VPNs, blockers etc used.

• 
  Smoke 🇬🇧 🇺🇦 🇮🇱 (@London__Smoke) reported 23 minutes ago

  @AnythingRugbyy @EnglandRugby @O2 Shame it's not capped for Kenners though. Either way MS15 isn't the problem at all here. Tom Curry must be praying for death or the beach and Ford probably needs a break also.

• 
  Fiona Mountford (@FionaLondonarts) reported 24 minutes ago

  @O2 SIX DAYS for a reply to my messsage! I do feel valued as a customer... This simply confirms my decision to leave O2 for a proper grown-up network. Woeful service all round.

• 
  Chris Dod (@ChrisDod1) reported 25 minutes ago

  @O2 I paid £10 to top up PAYG mobile at shop/Post Office. Code entered an hour later didn't work. Contacted O2 "help" line. Told voucher had been redeemed but not credited to me and to get refund from shop/Post Office. They said take problem to O2. No refund. Another PO scandal?