O2 outages and service status in Peterlee, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Peterlee, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Peterlee, England
The most recent O2 outage reports came from the following cities: Durham, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Phone | 1 month ago |
|
Hartlepool
|
Internet | 2 months ago |
|
Sunderland
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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✨Lisa McGrath (@lisaall79) reported from Billingham, EnglandThank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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peter nixon (@petern280) reported from Springwell, England@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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David Taylor (@david198623) reported from Redcar, England@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandHi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
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Sarah Sinclair. (@sarannesinclair) reported from Billingham, EnglandAt least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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🇬🇧🏴 Scott Barron 🇬🇧🏴 (@scottbarron90) reported from Brandon, England@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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laura (@lauramckeown__) reported from Redcar, England@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Rebecca (@_RebeccaJT) reported from Sunderland, England@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Victoria barry (@VictoriaBarry82) reported from Sunderland, EnglandIs @O2 #priority still down after @peterkay_co_uk broke it???
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Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England@O2 My head when i get no signal
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Paul Frampton (@headcoverlova) reported from Bearpark, England@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Desai (@AmitDesai1978) reported2/2 when my friends on @o2 and @giffgaff have signal. Get your act together!
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Claire Kennard (@clairelkennard) reported@O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!
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krimestyles🏴🏴 (@krimestyles) reported@O2 comms ombudsman you provide after deadlock complaint doesn’t deal with you. £491 you’ve taken out my account for a FREE sim I didn’t even receive . Called loads of times to be met with ignorance and no resolution. Get me my money back
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Paddy.og 🍌 (@PaddyWarburton) reported@O2 We’ve had an absolute shocker with your chat service. A catalogue of mistakes, incompetence and frustration. In shop team and phone line doing their best to unpick it, but still not done.
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Shana Hendry (@Happyengland79) reportedYet again @O2 your mast is not working! You're a ******* embarrassment of a company, ripping people off because you're not providing the service you are being paid for. Trampy behaviour at it's finest. #evidenceforombudsman
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Yeo (@MissWhyOh) reported@O2 @Joff_L I would leave o2 if I were you. They do not care about loyalty, the prices and annual increases are diabolical. Their sneaky behaviour last year caused a riot. That said, once you’re out of contract I have previously gone onto a price comparison new customer deal for £8.
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Chris Simpson (@Simmosworl) reported@O2 @darkclown He can't reply you melts he has no signal...
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Elizabeth x (@EMCE1001) reported@O2 Hi, I need some help signing in and cancelling my contract, when it doesn’t recognise the only email address possible it’s frustrating- can you help?
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Sharon harrison (@Sharonh10546839) reported@O2 why is customer service appalling account was cancelled and still getting charged
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Selahattin Karaman (@SoccerSportvas) reportedI regret switching to O2. Despite showing full 5G signal across London, my internet barely works. Pages won’t load, WhatsApp just keeps buffering, and basic browsing is almost impossible. I’ve contacted customer support multiple times. @O2