O2 Outage Report in Peterlee, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Peterlee, County Durham, England
The most recent O2 outage reports came from the following cities: Durham and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Phone | |
| Hartlepool |
Internet | |
| Sunderland |
Phone | |
| Newton Aycliffe |
Phone | |
| Durham |
Total Blackout | |
| Sunderland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@O2 I think you and@vodafone have both the worst network in the country. Given up trying to use both your networks. Just can never get above 1.5 meg download speeds.
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j
(@SalterJosh) reported
@O2 ordered an upgrade over a week ago, garunteed next day delivery, paid £300 to upgrade early and I've had not so much as a text about my order? Your website says 6+weeks for delivery now!!!! Can't get through to anyone that can help. Been a customer for 9 years as well #02
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#FundOurERServices
(@Fund999ER) reported
@markfisher1983 @Jmercer2912 @O2 Agree, I used to be on Virgin to and the signal was really bad & if its anything like it was then, I may have to change networks again, these merges don't always work for the best Orange did the same with T-Mobile.
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Natasha Wainman
(@natasha_wainman) reported
@O2 hello, for a few days I have been having signal issues and I have checked online and it says a local phone mast isn’t working correctly in the NG17 area of Nottinghamshire. I was just wondering if you had any updates regarding this issue?
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Hackney Fats
(@kevodwyer14) reported
@O2 @aadam101 Hi there, is it common for your sales reps to change customer's contracts without permission?
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sarah mustoe
(@special5757) reported
@O2 @GreggsOfficial can I use my priorities offer today at the store near the old Bailey? Last week my code wouldn’t accept through the till and staff wouldn’t allow me to use it until a l manager intervened. Don’t want the same issues again today if I can avoid it!
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Brandon Khan
(@Brandon30772140) reported
Thanks @O2 for sorting out my data / big bundle issue yesterday Appreciated
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Kevin
(@kevlucas29) reported
@O2 @William1994L Seems a reoccurring issue!!!
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Paul Williams
(@pdwill76) reported
@O2 So what you're saying is that you can't get somebody to call me back? Can I ask why that's not possible? Out of interest, if I do call your "customer services" what's the current average wait time?
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Laura Jade Martin
(@laurajademartin) reported
@O2 No problem! Luckily I don’t click on any links but wanted to raise the issue with you! Will report now!