O2 Outage Report in Peterlee, County Durham, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (49%)
-
Internet (30%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Peterlee, County Durham, England
The most recent O2 outage reports came from the following cities: Sunderland and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newton Aycliffe |
Phone | |
| Durham |
Total Blackout | |
| Sunderland |
Phone | |
| Sunderland |
TV | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
-
Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
-
🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
-
@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
-
philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
-
Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
-
Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
-
Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
-
Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
-
Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
-
Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
-
Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
-
Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
-
David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
-
Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
-
laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
-
Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Carole Humphrey
(@laviniamaud) reported
@O2 Obviously I have done all of that and wifi in not helping with calls. Whena re you going to fix this? It has been put for over 24hrs. What are you SLAs?
-
Karen Halladay
(@KarenHalladay3) reported
@carla_laszlo @O2 There are the worst phone provider I left them and went to sky x
-
Michael Jones
(@MikeJ0nes8) reported
@O2 Appreciate that, however i first messaged Wednesday at 08:33am. 24-48 hours per reply isnt good enough due to the nature of the issue.
-
John
(@Nobbie2020) reported
@O2 Instead of messing about with emojis you could be answering calls and dealing with problems still not had an answer reference my issue after I contacted you on here. And then you’ve put your rates up next month.
-
Lucy Tempest (RP)
(@GingerMartian) reported
Hi @O2, I'm a UK customer. If I visit France and make a call to a French phone number, will it count as international or local? How about making UK calls when in France?
-
Paul ▶️
(@customerchamp1) reported
@O2 @Emmaharrison16 Never used to be like this until you merged with Virgin Media. Service has deteriorated massively 😫
-
Joanne
(@joanne_l_t) reported
@sabphotos69 @O2 I can barely get 3G or make a phone call! The network it’s t fit for purpose! Then they have the audacity to hike their prices!!!
-
Daniella stewart
(@Daniellastewar1) reported
@O2 I don’t need any advice on payment. it’s paid this letter is vile you should look at how you correspond with your customers who end their contract. It’s rude and threatening. This was sent a week after ending the contract and paid. Now I will end all other contracts.
-
Julian Little
(@JulianLittle4Ag) reported
from
Little Dunmow, England
Apologies to anyone who has tried to call me at the back end of this week. Badly let down by the useless service @O2 who are now saying that it will take ANOTHER 3 working days to move my number 🤬.
-
Sam
(@zam_19949) reported
@SticksAndBr1cks @O2 Yes they are. I am having the same issue - can’t use my data in my area for a month cos they are fixing the network for my “upgrade” lol.