O2 Outage Report in Peterlee, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Peterlee, County Durham, England
The most recent O2 outage reports came from the following cities: Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Durham |
Total Blackout | |
| Sunderland |
Phone | |
| Sunderland |
TV | |
| Durham |
Internet | |
| Newton Aycliffe |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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peter nixon
(@petern280) reported
from
Springwell, England
@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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matt
(@gwladysmattEFC) reported
@O2 you’re customer service is a disgrace by the way
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Gillian
(@gilliandarcy1) reported
@VMO2News @virginmedia @O2 Hilarious bit of advertising! You've done nothing but let down the vulnerable, full of lies and failed promises.
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Francesca Wood
(@WestlifesUKFan) reported
Just received a weird text from @DPDgroup_news saying I had a parcel missing which I never! I reported this to my @O2 as it was sent in error, although whenever I order from HMV they always tell me if it's DPD or Royal Mail in this case it wasn't DPD.
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Matt
(@MattHardy89) reported
5 days with network issues in Kettering @O2
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Roy
(@Roy59616034) reported
Been a loyal customer to @O2 for 13 years now and they can’t give me a good deal on an upgrade, seems like I need to move away it hurts to say good bye.
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Dean Johnston
(@Deanishere) reported
@O2 why is it impossible to contact you guys? Live chat busy? Can’t start a conversation? Can’t call out as you’ve stopped my calls!! Someone help!
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vikki
(@0v3rcaffeinated) reported
@O2 is the app down? thanks
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Vicki 👩🏻 & Pearl 🐶🐾
(@kojecat) reported
@nufcmad1 @O2 @gwladysmattEFC Exactly…. Very selective help!
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Sophie Smith
(@Sofie_Michelle) reported
@O2 Still not working guys 🥺
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Toby
(@RoyTroy9j77) reported
@O2 I'll follow your recommendations in making sure I try to activate the offer later in the week. I have 29 days left of this offer and if I keep trying and it doesn't work, I'm leaving it in good faith that you will offer a resolution sooner rather than later.