O2 outages and service status in Peterlee, England

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Peterlee, England

The most recent O2 outage reports came from the following cities: Sunderland, and Durham.

City	Problem Type	Report Time
Sunderland	Phone	1 day ago
Durham	Phone	2 months ago
Hartlepool	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

• 
  Victoria barry (@VictoriaBarry82) reported 45 seconds ago from Sunderland, England

  Is @O2 #priority still down after @peterkay_co_uk broke it???

• 
  Dean (@smiling_cyclist) reported 7 minutes ago from Chester-le-Street, England

  @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

• 
  sarah hunter (@sarahhunter25) reported 13 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 15 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  Donna_xx (@Donna_xx) reported 15 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  Tim Fowler (@timlibrarian) reported 18 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  Marcus (@MarcusSummers81) reported 20 minutes ago from Newton Aycliffe, England

  Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

• 
  Tim Luckhurst (@TCHL) reported 22 minutes ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported 27 minutes ago from Brandon, England

  @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

• 
  Paul Frampton (@headcoverlova) reported 27 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  sarah hunter (@sarahhunter25) reported 28 minutes ago from Durham, England

  .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

• 
  Donna_xx (@Donna_xx) reported 33 minutes ago from Sunderland, England

  Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

• 
  Sarah Sinclair. (@sarannesinclair) reported 38 minutes ago from Billingham, England

  At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

• 
  @thegilesfamily (@thegilesfamily2) reported 43 minutes ago from Redcar, England

  @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

• 
  Andrew Willis (@ilovefluffy) reported 47 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Luke Terence Batten (@luketerenceb) reported 51 minutes ago from Washington, England

  @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

• 
  kirsty widdowfield (@kirstynewcastle) reported 53 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  Muriel Sgaw (@SgawShaw) reported 53 minutes ago from Seaham, England

  @O2 @EleanorRylance And sack the poor employee?

• 
  Sophie burlinson (@SophieBur492) reported 55 minutes ago from Sunderland, England

  For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

• 
  sarah hunter (@sarahhunter25) reported 56 minutes ago from Durham, England

  @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa Lewis (@Lewis_lisa7) reported 5 minutes ago

  @O2 We noticed a problem last night. It says the problem that has been fixed in our area. It seems to be working again. Thanks

• 
  Kelsey (@JugTheKel) reported 6 minutes ago

  @O2 Almost never shows your end

• 
  CW (@Worly82) reported 7 minutes ago

  Was on Vodafone for 15 years plus, very few issues. Been on @O2 for a few months and it’s absolutely shocking. Coverage appalling, phone cuts out part way through calls regularly . Paying for a service I’m not receiving. Avoid at all costs!

• 
  cs1817288 (@cs1817288909721) reported 7 minutes ago

  @O2 apple pay isn’t working on the app to make a payment and lots of other people seem to be having an issue.

• 
  susan suarez (@susansu58235239) reported 8 minutes ago

  @O2 please help me with a problem regarding a mobile that I don't have and know nothing about that you have been charging me for. I've phoned numerous times and no help as can't verify my security. I'm pulling my hair out. Help!

• 
  MightylukLingo (@Mightyluckyluk) reported 9 minutes ago

  @O2 I wouldn’t recommend staying anywhere near this network unless you speak Bengali

• 
  **** Gegege (@Gegege3975W) reported 9 minutes ago

  @O2 how can i talk to professional assistant to figure out my problems

• 
  Gemma (@gemnicolson) reported 16 minutes ago

  @O2 account locked for security issues? I’ve called multiple times and always told a ticket has been raised yet next time I phone they know nothing! 2 month + this is going on for now! Account for 16 years - ridiculous service!

• 
  Hugo Michiels (@hugomichaels) reported 17 minutes ago

  @O2 No. All has been ok on the page. No reported issues. Suddenly there was a massive drop in. Signal strength and even with 5g showing apps and internet is at a snail pace or it just won’t load at all

• 
  John Minto (@Minto86) reported 20 minutes ago

  @O2 I just got them from general sale as the issue was not resolved before the presale finished