O2 outages and service status in Peterlee, England

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Peterlee, England

The most recent O2 outage reports came from the following cities: Sunderland, and Durham.

City	Problem Type	Report Time
Sunderland	Phone	5 days ago
Durham	Phone	2 months ago
Hartlepool	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

• 
  kirsty widdowfield (@kirstynewcastle) reported 7 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  Tim Luckhurst (@TCHL) reported 8 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  Sophie burlinson💙💚💛❤️ (@SophieBur492) reported 14 minutes ago from Sunderland, England

  @O2 My head when i get no signal

• 
  Donna_xx (@Donna_xx) reported 15 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  Philip (@fredspoon) reported 15 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  David Taylor (@david198623) reported 22 minutes ago from Redcar, England

  @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

• 
  Rebecca (@_RebeccaJT) reported 29 minutes ago from Sunderland, England

  @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

• 
  Andrew Willis (@ilovefluffy) reported 30 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported 34 minutes ago from Brandon, England

  @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

• 
  peter nixon (@petern280) reported 44 minutes ago from Springwell, England

  @O2 is there an issue with the app data counter, mines said unavailable for the last few days

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 46 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  Sophie burlinson (@SophieBur492) reported 46 minutes ago from Sunderland, England

  For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

• 
  @thegilesfamily (@thegilesfamily2) reported 48 minutes ago from Redcar, England

  @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

• 
  Dan (@Dan05858044) reported 49 minutes ago from Chester-le-Street, England

  @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

• 
  Philip (@fredspoon) reported 50 minutes ago from Chester-le-Street, England

  I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

• 
  Luke Hockborn (@LukeHockborn) reported 51 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Victoria barry (@VictoriaBarry82) reported 51 minutes ago from Sunderland, England

  Is @O2 #priority still down after @peterkay_co_uk broke it???

• 
  Paul Frampton (@headcoverlova) reported 53 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  ✨Lisa McGrath (@lisaall79) reported 57 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  laura (@lauramckeown__) reported 58 minutes ago from Redcar, England

  @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashley Bond (@Ashbond) reported 7 minutes ago

  @O2 Any reason why I cannot pay my bill using your app? Scrolling through, It appears a lot of other people are having the same issue.

• 
  Vix Southgate 🦊 (@Victrix75) reported 11 minutes ago

  @O2 He spent 40mins on the call, but apparently now has a SIM card in the post. 🤯 Good job he's not vulnerable! I dread to think how you treat the aged who don't have any support at all.

• 
  MarQus Romelle (@MarQusRomelle) reported 11 minutes ago

  @O2 Thanks for your response. There are many customers who’ve complained about these same issues with the app since it’s been updated; a quick scroll through this topic shows numerous responses from yourselves to them. I ended up having to use a desktop and pay with PayPal.

• 
  cs1817288 (@cs1817288909721) reported 14 minutes ago

  @O2 apple pay isn’t working on the app to make a payment and lots of other people seem to be having an issue.

• 
  Emeritus Prof Alpaca McSputum (@TheWhogg) reported 15 minutes ago

  @OzSabb77 @arokorol @O2 Yep he's only a few miles away from the PLA-controlled areas. Probably the first signal it found (especially if the plane landed from the east) followed by a closer one. I had to turn off roaming after visiting Bayt Lehm for fear of being billed thousands.

• 
  Ian freeman (@FreemanIan) reported 17 minutes ago

  @O2 I left O2 mid January having paid £61 in December, phone calls after phone calls and each time I was told a manager would call, never did, in the end I was going to go to the regulator.

• 
  Billy Hawes (@Billyhawes) reported 18 minutes ago

  I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles

• 
  Tyronegirl (@gawa_tyrone) reported 19 minutes ago

  @O2 Still not working. Tried this numerous devices and tablets . On different browsers.. its 02 issue. Get it sorted!!

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 20 minutes ago

  @O2 What a waste of time that was with Mark if that's your complaint department he needs to be retrained giving misleading information.

• 
  Resurgence | Conservative Libertarian Voice (@UK_Resurgence) reported 21 minutes ago

  @RichardGCorbett Switch to 02. Competitive pricing, good service and free data roaming in Europe. The rest will soon twig and offer the same… @O2