O2 Outage Report in Peterlee, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Peterlee, County Durham, England
The most recent O2 outage reports came from the following cities: Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Durham |
Total Blackout | |
| Sunderland |
Phone | |
| Sunderland |
TV | |
| Durham |
Internet | |
| Newton Aycliffe |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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🇬🇧🏴 Scott Barron 🇬🇧🏴
(@scottbarron90) reported
from
Brandon, England
@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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peter nixon
(@petern280) reported
from
Springwell, England
@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Luke Terence Batten
(@luketerenceb) reported
from
Washington, England
@O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
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✨Lisa McGrath
(@lisaall79) reported
from
Billingham, England
Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Sarah Sinclair.
(@sarannesinclair) reported
from
Billingham, England
At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Jones
(@chireg69) reported
@O2 so just recieved an email that my sim only is going up by 17%. I never even wanted it in the first place. It was part of a virgin media deal. Now going to be about £33 a month. You make me feel sick you thieving ****s Hope it bites you on the *** and everyone leaves!!!!!!
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
@ibm141011 @O2 It's crap down my way too. Husband's on Vodafone & gets a signal far more easily even in rural places than I do. I went to O2 for the Priority for concert tickets, shame the service is decidedly dodgy. AND it's especially bad INSIDE O2 venues!!!
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Queen Modise
(@queen_modise) reported
@O2 A default has now been added to my credit file for a SIM card I requested to cancel on multiple occasions. I was told by the contact centre that the reason the phone line cuts or I am put on hold for such a long period after requesting to cancel.
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JRN
(@Jrneed92) reported
@O2 @Naomii904 @Ofcom consumers need better protection from the likes of O2. Price increases of 17.3% mid contract with no right to cancel cannot be fair practice. O2 are profiteering and making it difficult for thousands of customers to know what to expect.
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Lee Jones
(@chireg69) reported
@O2 Bollocks to you and your 17% price increase. Thieving off customers in times of trouble. In fairness though, how's anyone suppose to survive on only a few billion quid profit! Absolute scum of the earth.
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Tara Longworth
(@ladytarasimone) reported
@O2 I left o2 because customer service was shocking,you’ve sent me a final bill but I can’t view it as I can’t log into my account anymore iv been on hold for days. So I’m posting this as evidence that iv tried but how can I pay my bill?
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David T Kinnear
(@dkinnear) reported
@O2 I went to your FB page in desparation and sent you a request for help via Messenger since there is zero help on your primary website
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Arielle Swainbank
(@ASwainbank) reported
@O2 Apparently being a loyal customer for 20years means literally nothing haha
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Donna McDonald
(@donnaburnell) reported
@helen_ambler @virginmedia @O2 Nope. It's a load of crap
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David T Kinnear
(@dkinnear) reported
@O2 So they sent me a physical sim for the number - then everything went silent. There was no further communication and there are no instructions for installing or activating it. I went to the Oxford Circus store - they couldn't help.