O2 Outage Report in Peterlee, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (29%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Peterlee, County Durham, England
The most recent O2 outage reports came from the following cities: Sunderland and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newton Aycliffe |
Phone | |
| Durham |
Total Blackout | |
| Sunderland |
Phone | |
| Sunderland |
TV | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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David Taylor
(@david198623) reported
from
Redcar, England
@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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laura
(@lauramckeown__) reported
from
Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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cherie hathaway
(@cherielaura) reported
@O2 This is the worst company ive ever come across in my life. I cant wait to leave as a customer. Ridiculous. Cant even make a complaint!!!!!!!
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Tracy
(@HerInTheChair) reported
@O2 how long is the app going to be down for please? I can’t view my bills etc.
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Punk Guy
(@99408224KC) reported
@O2 So, one of your customer service team took money from me without my knowledge (stole?) and, when refunding the money (after 8 phone calls and many lies) you have charged me VAT on my own money! Absolute scumbags, O2 really had become the worst company I’ve ever dealt with.
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Dale Watts
(@Extinguisherman) reported
@robdawn12 @O2 It’s terrible so over the place, I’m fed up with being lied to, fed up with paying nearly £40 for a terrible service. I am therefore telling people to retweet complaints using BBCWatchdog WhichUk and ofcom tags. Let’s get someone to listen.
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Mark Summers
(@Carver1356) reported
@O2 yet another season and no signal in a football stadium… other fans having no issues with their networks.. time for a change so much for 5g… very poor..
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GRiZZLY
(@mit_wolf) reported
@O2 am getting intermitant and barely functioning signal on the North Norfolk coast. Been like this since 6pm yesterday. Hopefully you've got someone looking into this.
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zuz!
(@techforevil) reported
@r_you_rosa @O2 Terrible service and the timing really couldn’t have been worse, @O2 how difficult can it be to transfer a number?! :/
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Red.i.Bled
(@redibled) reported
Mental. Finished paying my handset contract for my iPhone XR with @O2 last month and like a magic wand most websites for this past month take forever to load, if at all, battery runs down quicker and 4G drops out regular. It’s as if they want me to get a new phone….
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Chelsea Fear
(@ChelseaVarney) reported
@O2 can you help please? I want to change my name on my account. A chat advisor said I will need to send documents via mail while your site says I can upload online. However, I can’t see any options to do it on my o2
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Rosa
(@r_you_rosa) reported
They suggest I use Wifi Calling. I try to set it up. They want to send me a verification code via text. They also make a few other suggestions where I need network connection to set up. Thanks @O2 for your brilliant ideas. /s