O2

O2 Outage Report in Peterlee, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Peterlee, County Durham, England 03/06/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Peterlee, County Durham, England

The most recent O2 outage reports came from the following cities: Hartlepool and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomHartlepool Internet
United KingdomSunderland Phone
United KingdomNewton Aycliffe Phone
United KingdomDurham Total Blackout
United KingdomSunderland Phone
United KingdomSunderland TV

Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • lauramckeown__ laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • david198623 David Taylor (@david198623) reported from Redcar, England

    @O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • thegilesfamily2 @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Kwig1 KWig1 (@Kwig1) reported

    @alex_nelu @virginmedia @O2 We have the same problem with our O2 signal too. Same company so obviously linked to the same issue👍👍

  • charlottie76 Charlotte Grundy (@charlottie76) reported

    @O2 I swapped over to o2 a few weeks ago from 3. Just after the end of the 14 day cooling off period my mobile data stopped working. Where ever I go there’s a mast not working-is unusable! I’ve tried the chat function and service checker and both those aren’t working.

  • privonitz Dorothea Privonitz (@privonitz) reported

    @deutsch_scot @O2 My daughter had a similar problem. This is above all a safety issue and I am concerned.

  • andyrennie Andy Rennie (@andyrennie) reported

    .@O2 you really are extracting the urine now at home in Tq3 constant poor service, now at work in Tq1 and a mast is out of service !

  • AallaaSsaaamm آفتابگردون (@AallaaSsaaamm) reported

    @O2 @tescomobile you must heard about Iran situation these days, the Internet cut off by the regim and we haven't heard from our family for 4 days now. We British Iranian are worrying sick for our loved ones and can not contact them. We need your support during these tough days.

  • Christina__who Christina (@Christina__who) reported

    Between @virginmedia & @O2 I’m never really on the Internet…

  • RossWhite2311 Ross White (@RossWhite2311) reported

    @MsMoneyPenny777 @O2 No problem. Hope it was of some use.

  • GreeneJJ18 John Greene (@GreeneJJ18) reported

    @O2 Still without service.

  • StuMc85 Stu Mc (@StuMc85) reported

    @O2 flicked you a DM yesterday, still no response despite a follow up sent this am. DM responses in line with your network speeds.

  • Nino7 Neena Dhana-Finnis (@Nino7) reported

    @O2 how long does it take to fix a mast after it's been reported? We lost signal on 16/9 and I have a text from you saying my next update is 7/10! 3 weeks without calling, texting or data!