O2 service status in Peterlee, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Peterlee, England
The most recent O2 outage reports came from the following cities: Durham, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Phone | 25 days ago |
|
Hartlepool
|
Internet | 1 month ago |
|
Sunderland
|
Phone | 3 months ago |
|
Newton Aycliffe
|
Phone | 4 months ago |
|
Durham
|
Total Blackout | 6 months ago |
|
Sunderland
|
Phone | 9 months ago |
Community Discussion
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O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, EnglandThe speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Paul Frampton (@headcoverlova) reported from Bearpark, England@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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Sarah Sinclair. (@sarannesinclair) reported from Billingham, EnglandAt least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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sarah hunter (@sarahhunter25) reported from Durham, England@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Luke Terence Batten (@luketerenceb) reported from Washington, England@O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service
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peter nixon (@petern280) reported from Springwell, England@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
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✨Lisa McGrath (@lisaall79) reported from Billingham, EnglandThank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2
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philip (@fredspoon) reported from Chester-le-Street, EnglandLots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Sophie burlinson (@SophieBur492) reported from Sunderland, EnglandFor an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Rebecca (@_RebeccaJT) reported from Sunderland, England@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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🇬🇧🏴 Scott Barron 🇬🇧🏴 (@scottbarron90) reported from Brandon, England@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ant Nelson (@CorbyGoonerII) reportedDear @O2 how can it be the year 2022 and I can’t have a phone call last more than 60 seconds without my signal dropping out? Doesn’t matter where I am in the country, I’d get better signal on Neptune. You’re responsible for my high blood pressure! Complete shambles. 🚮
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yourmaaad (@yourmaaad) reported@O2 absolute shambolic performance from 02 payment management team I’ve just received! Outrageous and i Will never ever renew my contract with them again
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Nacy wallance (@NacyWallance) reported@pizzaaaqueeen @O2 There is a good chance of recovering your lost I was scammed twice and I will never get scammed again thanks to autospace cyber1 on Instagram I was able to get my refunds back
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Julia (@Juledog21) reported@O2 just had a scam call pretending to be o2 asking how much I pay a month I just put the phone down. Number is 0203 369 0314.
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Lisa Boyce (@mrslisaboyce) reported@O2 been cut off our U.K. phones after moving to PAYG because we moved to Cyprus can’t call anyone. Numbers won’t work. Need help urgently
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SucreLollipop (@LollipopSucre) reported@O2 I have cancelled my DD and will stop paying till I get my refund of £125!! Your company is a joke and God knows when my current contract finishes, I am going back to EE! Never had an issue with them the over 10 years I was with them
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SucreLollipop (@LollipopSucre) reported@O2 I only moved to O2 about 6 years ago coz the service was better at my place of work then. I work remote now so I will leave after my contract ends! Your company and fraud dept is an absolute joke!! Over 30 days to investigate fraud, after giving you all the evidence you
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Magster's Musings 🧚🏻♂️ (@MagstersMusings) reported@O2 I’m in Italy but my phone won’t pick up a network so I can use a satnav - is it because I have sim only contract?
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claire partington (@mrsparto) reported@O2 Why has the signal dropped in my area? Anyone else noticed difference over the last week or so?
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Shannon Beckwith (@shannbeckwith) reportedAbsolutely disgusted by @O2 and the lack of customer service. Not only overcharging me £600+ whilst on holiday and then turning off my data, but then expecting me to pay £400 of it because they can’t “change a bill once it’s generated”. Be careful everyone! Ridiculous!!