O2 outages and service status in Peterlee, England

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

• 
  Donna_xx (@Donna_xx) reported 2 minutes ago from Sunderland, England

  @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 5 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  sarah hunter (@sarahhunter25) reported 6 minutes ago from Durham, England

  .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

• 
  Darren (@DarrenMorgan) reported 6 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Paddy (@stobbsmeister) reported 8 minutes ago from Seaham, England

  @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

• 
  Sophie burlinson (@SophieBur492) reported 22 minutes ago from Sunderland, England

  For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

• 
  Muriel Sgaw (@SgawShaw) reported 22 minutes ago from Seaham, England

  @O2 @EleanorRylance And sack the poor employee?

• 
  laura (@lauramckeown__) reported 27 minutes ago from Redcar, England

  @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

• 
  Tim Fowler (@timlibrarian) reported 31 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  Sheila Robson (@sheilavictoriaR) reported 39 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Victoria barry (@VictoriaBarry82) reported 42 minutes ago from Sunderland, England

  Is @O2 #priority still down after @peterkay_co_uk broke it???

• 
  Andrew Willis (@ilovefluffy) reported 43 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Marcus (@MarcusSummers81) reported 43 minutes ago from Newton Aycliffe, England

  Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

• 
  Donna_xx (@Donna_xx) reported 50 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  Dan (@Dan05858044) reported 50 minutes ago from Chester-le-Street, England

  @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

• 
  ✨Lisa McGrath (@lisaall79) reported 51 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  Sarah Sinclair. (@sarannesinclair) reported 53 minutes ago from Billingham, England

  At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

• 
  sarah hunter (@sarahhunter25) reported 57 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  Rebecca (@_RebeccaJT) reported 57 minutes ago from Sunderland, England

  @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

• 
  Luke Hockborn (@LukeHockborn) reported 58 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Reedy (@PaulReed01) reported 50 seconds ago

  @SteveJoyce14 @O2 @TheGillsFC It’s been **** for years during a game with 02 and is pretty much the same at any largish event.

• 
  Miss Music (@K8ie1987) reported 5 minutes ago

  Yep, @O2 signal is DREADFUL

• 
  Nathaniel Wong (@wong_natha) reported 6 minutes ago

  @O2 must be the worst network. People said 3 is bad. 3 is hundred times better compares to #O2. Travelled to Swansea for 3 days and didn’t manage to get any good signal half of the time. At one stage I was connected to Edge.

• 
  PTMXI93 🪩🐎🌹 (@PTMLambey) reported 7 minutes ago

  @O2 please help me, I have a query regarding my bill, the chat feature just bounces me off the my O2 app and I can’t get through on the phone

• 
  Andrew Strange (@AndrewDS1981) reported 11 minutes ago

  @BelfastGiants @O2 Can I get some bleach for my eyes. Those are awful. Truly awful.

• 
  That Guy Will (@Will_I27) reported 13 minutes ago

  @BelfastGiants @O2 The only thing legendary about this is how horrible it is. Going down as one of the worst jerseys of all time, across every hockey league.

• 
  J (@jdrinkswine) reported 15 minutes ago

  . @O2 can someone please tell me why I cannot access the my o2 app?! I’m stuck in a loop of being asked to register my email address. Everytime I call to try and resolve this, I get promised a call back & OVER month later this issue still isn’t resolved!! SOMEBODY HELP ME PLEASE

• 
  1-800-URVALID (@singletpringlet) reported 17 minutes ago

  Hey @O2, your website isn’t letting me submit a complaint about staff conduct. Please can I have an email to send it to?

• 
  David Holdsworth (@holds32039) reported 19 minutes ago

  @TakeThatClouds @O2 Bought phone outright. Monthly SIM. If SIM goes wrong cancel contract and get new one. 10 days in and I’ve used 0.85Gb. WTF are people using 60Gb on?

• 
  Siany 💙🧵👨‍👩‍👧‍👦🐈NHS 🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sianymarv) reported 20 minutes ago

  @O2 possibly the worst messaging chat bot EVER!!! Grrrrrr 😖