O2 outages and service status in Peterlee, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Peterlee, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Peterlee, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Peterlee, England
The most recent O2 outage reports came from the following cities: Sunderland, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Phone | 10 days ago |
|
Durham
|
Phone | 2 months ago |
|
Hartlepool
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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laura (@lauramckeown__) reported from Redcar, England@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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David Taylor (@david198623) reported from Redcar, England@O2 any idea whats going on with your shop on Regents Walk Tedcar as closed today ad its handy for me to go in If and problems saves going to Hill Street Centre store in Middlesbrough. I don't need any help ect today just curious as to why its shut or if shut for good. TiA
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
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Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandSeriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Dan (@Dan05858044) reported from Chester-le-Street, England@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandHi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Rebecca (@_RebeccaJT) reported from Sunderland, England@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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philip (@fredspoon) reported from Chester-le-Street, EnglandLots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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Luke Terence Batten (@luketerenceb) reported from Washington, England@O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service
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sarah hunter (@sarahhunter25) reported from Durham, England@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Donna_xx (@Donna_xx) reported from Sunderland, EnglandHonestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, EnglandThe speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nelly77 💙 (@nelster77) reported@Laughing_Gravy @O2 @giffgaff Ive been on giffgaff for many many years and recently noticed signal in many areas are poor,thinking of switching.
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john (@johnsmusicclub) reported@O2 only one who has lifted a finger to try to help in any way. Please contact me as soon as possible before you make the biggest blunder of O2’s existence
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PhatSuppliUK (@PhatSuppliUK) reported@O2 Lol that's like basics phone101 come on .. of course I have But I'm trying to contact your customer service I don't want AI on the live chat I want a human Start caring about your customers
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Lilith Tuylor (@lilith15016) reported@O2 Why would I send a message? O2 never read messages, or value PAYG. customers
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MUFCFranky 🇾🇪 (@FrankySaves) reported@O2 There’s zero point. You work with @AXS_UK , a company that chucks you out of the queue in a never ending loop cos it thinks you’re a bot. Meanwhile thousands of tickets already up for resale. Again, they’re not fit for purpose. Things have just got worse since they came along.
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Lauren Alex Hooper (@laurenahooper) reported@TheO2 @O2 Any particular reason why accessible tickets were impossible to get for any Olivia Rodrigo date? Why the emails get no response? Why the phone number doesn’t work? Do not get me started on the online system. I’ve never had so many issues before! What is going on?!
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hummm (@awaismajmal) reported@arokorol @O2 What's your problem?
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john (@johnsmusicclub) reported@O2 You are currently holding the lives of a number of wounded Ukrainian soldiers in your very own hands. I know I’m in arrears with my bill but I can’t do anything about it until Wednesday. Your threats to restrict my service are going to put these lives at risk as I seem to be the
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123qwe123 (@123qwe187051047) reported@arokorol @O2 What's the issue here?
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Markandtfe (@Mark_ElderEmo) reported@Sean_Bahamut @O2 I had the same issue, called and they were like we can't offer any discount on it. Tried to explain I wasn't after a discount and the price had been dropped by Microsoft themselves. Did you get anywhere with this with @O2 ?