O2 outages and service status in Peterlee, England

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

• 
  Luke Hockborn (@LukeHockborn) reported 27 seconds ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Paul Frampton (@headcoverlova) reported 34 seconds ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  Rebecca (@_RebeccaJT) reported 3 minutes ago from Sunderland, England

  @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

• 
  Philip (@fredspoon) reported 6 minutes ago from Chester-le-Street, England

  I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

• 
  Philip (@fredspoon) reported 14 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  ✨Lisa McGrath (@lisaall79) reported 17 minutes ago from Billingham, England

  Thank you @Vodafone for your excellent cust svc on my other contract for the same issue not like @O2

• 
  sarah hunter (@sarahhunter25) reported 24 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  Donna_xx (@Donna_xx) reported 26 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  Lynn (@XLindyLou) reported 28 minutes ago from Hartlepool, England

  @PopcornDonuts @O2 Shocking service @O2

• 
  Paddy (@stobbsmeister) reported 31 minutes ago from Seaham, England

  @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported 31 minutes ago from Brandon, England

  @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

• 
  Sophie burlinson💙💚💛❤️ (@SophieBur492) reported 32 minutes ago from Sunderland, England

  @O2 My head when i get no signal

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 37 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  Sheila Robson (@sheilavictoriaR) reported 39 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Dean (@smiling_cyclist) reported 43 minutes ago from Chester-le-Street, England

  @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

• 
  Tim Luckhurst (@TCHL) reported 46 minutes ago from Durham, England

  @O2 your customer service is appalling. You should be ashamed.

• 
  Sophie burlinson (@SophieBur492) reported 46 minutes ago from Sunderland, England

  For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

• 
  Victoria barry (@VictoriaBarry82) reported 47 minutes ago from Sunderland, England

  Is @O2 #priority still down after @peterkay_co_uk broke it???

• 
  laura (@lauramckeown__) reported 56 minutes ago from Redcar, England

  @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

• 
  Tim Luckhurst (@TCHL) reported 58 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheMrsButcher (@Teldeb) reported 6 minutes ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?

• 
  Kerri (@Kez_FAAFO) reported 8 minutes ago

  @O2 my phon3 has been saying emergency calls only for the last 2 days ! I've reset the handset multiple times & taken the sim card out its still not working! I put the sim in my partners phone & it said the same thing, its a pay as you go sim card it has no credit. Never had this

• 
  hakology (@hakology) reported 15 minutes ago

  @kokeshimum @O2 i live less than 100ft from a cell phone mast ... yet i get 0 signal ... weird that? and im on 02 aka giffgaff

• 
  Alistair (@kirbali72) reported 15 minutes ago

  @kokeshimum @O2 I live in Norfolk the signal is terrible here. I use EE and Vodafone (work and own phone) neither are great. Travel in Europe the phone signal is much better !

• 
  Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported 16 minutes ago

  Hey @O2, even Pitbull cancelled his concert in Riga last minute due to "technical issues", but somehow your roaming network is putting on an even worse performance. Stuck on 'No Service' in Latvia with a fully paid contract. Can a human DM me to fix this backend glitch?

• 
  Son Lyme (@Son_Lyme) reported 23 minutes ago

  @kokeshimum @O2 Could it be because morons who receive awful service continue to subscribe and pay their monthly fee Sarah?

• 
  SussexGal 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇬🇧 (@dino868) reported 26 minutes ago

  Have you read the reviews on Play Store of your app @O2?! 🤔 Since the latest update, just like me, everyone seems to hate it and has the same problems I do - it's a Crap App now tbh!! Time to sort out the issues or delete it completely... like I have!! 👋 #o2 #App #phones

• 
  Sonny (@SonnyBeL8) reported 28 minutes ago

  @kokeshimum @O2 Same here. Switched over to o2 a couple of years ago and its the worst network ive been on. Can’t get signal anywhere and rarely get 5g

• 
  Steve Dower (@zooba) reported 30 minutes ago

  @willmcgugan @O2 Doesn't sound any worse than any of the rest of them, tbh. Call their line to cancel your service, then tell them exactly what you need in order to not cancel and you'll probably get it. That line is the real customer service.

• 
  lukewarm352000 (@lukewarm14) reported 31 minutes ago

  @O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service