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O2 outages and service status in Peterlee, England

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  • O2 generated 0 outage signals in the last 24 hours around Peterlee, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • kirstynewcastle
    kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

  • TCHL
    Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • LukeHockborn
    Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • headcoverlova
    Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • MarcusSummers81
    Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • DarrenMorgan
    Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • XLindyLou
    Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • sheilavictoriaR
    Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • timlibrarian
    Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • SophieBur492
    Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • thegilesfamily2
    @thegilesfamily (@thegilesfamily2) reported from Redcar, England

    @O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat

  • SophieBur492
    Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • petern280
    peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • Donna_xx
    Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • Dan05858044
    Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • lauramckeown__
    laura (@lauramckeown__) reported from Redcar, England

    @Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh

  • luketerenceb
    Luke Terence Batten (@luketerenceb) reported from Washington, England

    @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gaeilicgal
    Gale (@gaeilicgal) reported

    Hey @O2 could you make a SIM only deal that could be bundled onto my contract for my elderly parent? They never make calls unless it's an emergency but I always call them. A bundle on SIM for a token cost would be piece of mind and so helpful.

  • Mcurley40Curley
    Michael Curley (@Mcurley40Curley) reported

    @KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!

  • J4God
    JaG (@J4God) reported

    @O2 I’m IT literate. Have done all this countless times. Local O2 shop confirms that I have this issue. A common complaint in this area where they say the mast doesn’t work/is getting fixed, and/or whatever else. The problem is endemic and I feel that I am paying O2 for 0

  • AliceMowse
    Alice Mowse 💙 🌱❤️ (@AliceMowse) reported

    @O2 WHY HAVE YOU PUT MY BILL UP TO £61 AND NISHIIKA DID NOT HELP ME AT ALL THIS IS HORRIBLE SERVICE

  • jhargie4
    john (@jhargie4) reported

    @o2 @virginmedia CEO LUTZ SCHUELER seems rather that sending the DEADLOCK letter your team actually want to CANCEL my COMPLAINT!!!!

  • JohnThebigjc
    John 💪🤝 (@JohnThebigjc) reported

    Is it just me or is @O2 signal really awful at the moment ?

  • TDHarnetty
    Talib Dean Harnetty (@TDHarnetty) reported

    I was told on the phone that I'd be able to use my allowances in Turkey but I'm getting no data. Roaming is on, data is on, but no mobile data. I'm a Volt customer. Help, please. @O2

  • Veleta2000
    Rosaura Guzman Diaz (@Veleta2000) reported

    @O2 My roaming uk-spain is not working.

  • jmcconville710
    jmcconville710 (@jmcconville710) reported

    @O2 @O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim

  • R_Joseph13
    Richie Joseph (@R_Joseph13) reported

    @O2 @O2 - Even though I was supposed to be disconnected, you took £17.99 and I spent more than an hour, with the worst colleagues based from India who had no clue what they are doing. Simply the worst customer service bar none.