O2

O2 Outage Report in Pencoed, Bridgend county borough, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Pencoed, Bridgend county borough, Wales 04/16/2024 15:40

April 16: Problems at O2

O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pencoed, Bridgend county borough, Wales

The most recent O2 outage reports came from the following cities: Rhoose, Cardiff, Pontypridd, Bridgend, Hengoed, Cowbridge and Maesteg.

Loading map, please wait...
City Problem Type Report Time
United KingdomRhoose Phone
United KingdomCardiff Internet
United KingdomPontypridd Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomBridgend Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

  • themarkhawkins Mark Hawkins (@themarkhawkins) reported from Barry, Wales

    @viv_wilson @O2 I am in CF62 area, I haven't been able to get more than one bar for years, forget 3/4g Only keep it as I get a good signal in work.

  • DennerSusan susan denner (@DennerSusan) reported from Cardiff, Wales

    @O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡

  • nopantsuk Nick Thorogood (@nopantsuk) reported from Llanharan, Wales

    @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

  • LisaEdwards78 LisaEdwards78 (@LisaEdwards78) reported from Barry, Wales

    @O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    @O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!

  • divyaparikh_ Divya (@divyaparikh_) reported from Cardiff, Wales

    @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • PattersonLela1 Lela Patterson (@PattersonLela1) reported from Barry, Wales

    Hi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :)

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Cardiff, Wales

    It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2

  • Lea_May_ Lea French (@Lea_May_) reported from Cardiff, Wales

    @O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems

  • PattersonLela1 Lela Patterson (@PattersonLela1) reported from Barry, Wales

    @O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahjokes40 Sarah ✌🏼 (@sarahjokes40) reported

    @O2 I’ve been trying to get through to o2 all week to cancel a contract!! It often says 30 mins wait until I say cancel contact then it’s over 1hr! Please contact me asap! This is ridiculous.

  • esrose2003 Liz Rose 😍 (@esrose2003) reported

    @O2 @RipOffBritain1 I have once again been let down by o2. Appalling! I have my own device and psy monthly contract and they changed my account and sent me a phone I don’t want? I called to have it returned and heard nothing so called again today - no joy! Want to cancel

  • DJstewartwho Stewart Who? (@DJstewartwho) reported

    @elgobsucram @O2 No. Had issues with tickets for New Order at O2. After phoning, emailing, and doing an online live chat, they advised me to go to the actual venue. I went in person TWICE and had to Q at ticket office, becoz NOBODY was any help. It's maddening.

  • wilsont1990 Tom (@wilsont1990) reported

    @O2 I’m trying to discuss something with you that is important and I’m just receiving the same automated response again. The customer service is awful can you please read the DM and help me out urgently?

  • JamesWE80469606 James WEBB (@JamesWE80469606) reported

    @O2 I asked if I could terminate my airtime bill and carry on with my device plan as it had been over two years. I heard nothing back and I have just recieved an enforcement and termination notice in the post. Awful customer service and not what I requested.

  • bizl i'm bizl (@bizl) reported

    @O2 This is really poor customer service @o2 No one has cared enough to find out which order this may be referring to.

  • whatabbiesays_ ab (@whatabbiesays_) reported

    Hi @O2 I’m trying to upgrade my phone contract to a new handset but the website keeps kicking me out. Help?

  • Louisaajay2 Louisaajay (@Louisaajay2) reported

    Trying to talk to @O2 is becoming more and more painful. Please help me I can’t keep repeating the issues - my mum just needs someone to get her into her account and cancel the contract now. We can’t take the stress anymore

  • VariMc Mhairi (@VariMc) reported

    @O2 Yes, I've been with o2 for 17 years or so. I contacted Huawei (their customer service agents weren't unavailable) and they said it's a service provider issue as Vodafone allow WiFi calling on their p30 lite

  • Erf3s1 Erf3s (@Erf3s1) reported

    @O2 I’m really not happy with your level of service, contract for three years cancelled my discount after 24 months..