O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 02/14/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • geordiechris48 Chris Johnson (@geordiechris48) reported

    @O2 Been a problem with a local mast here for over 18 months & you're still "negotiating with the landlord" to get on the property to fix it. How are talks (if you are in contact with the landlord) taking so long? @iD_Mobile_UK beats your signal hands down piggybacking @three network

  • Trystanian TH (@Trystanian) reported

    @Stuey3D @ispreview @O2 Although obviously if the O2 network is crap where you are then it'll nothing for that

  • mpagemap mark page (@mpagemap) reported

    @O2 my phone around Llanelli is on stop more than on therefor i'am paying for a service i'm not getting therefor the contract is unfair therefor the contract is nul and void 😤

  • RichardMeaghan Richard Meaghan INTP (@RichardMeaghan) reported

    @virginmedia @TheBHF @O2 I have just tried using the customer complaints email and it has be returned back to me. I closed an account in May 2022 and was then charged for following months. I had to pay this to close the account a second time and now I have CapResolve asking me for more money???

  • miss_laura88 Laura Dickenson (@miss_laura88) reported

    @O2 why is my network unstable when I have 4g and 3 bars or signal? I pay monthly for my phone and can’t use it properly this isn’t good really. Is there anything I can do. I have already swapped the sim to another one.

  • Kristal79UK Kristal79 (@Kristal79UK) reported

    @O2 hi how can i cancel? I have now had no netweek for 6 days and you state the mast wont be fixed until the 11th. This is awful service. tried called and ita 40 mins wait!! #getmeoutofhere #pleasereleaseme #NO2!

  • Mike_Dando Mike Dando (@Mike_Dando) reported

    @O2 I've been promised a call from a manager o 7 separate occasions since 12th Dec and I'm still waiting for someone to call me. How ca your customer service team be so incompetent and unprofessional? You clearly don't care about your customers!

  • jane03832094 jane (@jane03832094) reported

    @O2 DO NOT SIGN UP FOR AN o2 CONTRACT! Disgusting service! They don’t give a crap!

  • InfernalOne_ Mr. F 🇮🇹 (@InfernalOne_) reported

    @O2 I’m not sure you do. I’ve NO service. And your incompetent IT team can’t even fix it in enough time. This is beyond unacceptable for a carrier network, and O2 continues to refuse to compensate me as well for the lack of coverage in my area SINCE I JOINED O2.

  • Sk1mble Richard Bellingham (@Sk1mble) reported

    @O2 @thekelvingreen That's Kelvin. When a customer is annoyed so you already, taking the time to get their name right is advisable.