O2 Outage Report in Newport, Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at O2
O2 is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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RKAsh
(@rosiekent_kent) reported
@O2 Ok now wasted a whole day on Twitter and email and got nowhere with O2. @MartinSLewis anyone else have problems with O2 mis selling contracts and not providing written agreements ?
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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Alex Gajic 💙 💚
(@Alexsgajic) reported
@O2 Yes I have twice. Apparently it has been raised but it could take 48hrs until they contact me. That can’t be right! I’d be grateful for some help
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Kate Moran
(@askfamilylawyer) reported
@O2 been trying to sort an upgrade for the last few days but app&your website keep crashing. Even tried to speak to an o2 sales bot on your whatsapp chat but noone joined. #frustrated Wouldn’t want to have to defect to another network after 15 years but may have to #pleasehelp
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Yuran Imbé Ceele
(@lenfant00855286) reported
@O2 Yeah great why don’t you give a damn about your customers?
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Yuran Imbé Ceele
(@lenfant00855286) reported
@O2 Just what I need a coffee what would be better would be better customer service as it’s terrible
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Eloise O’Flaherty
(@EloiseLouden) reported
@O2 please explain to me how your customer service cannot help my change my address over the phone because it breaches security but are happy to send my products to an address they know I do not live at and that is not a breach #confused #badservice
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Jacob
(@jacobtomostyler) reported
@O2 hey my mom wants it to be that inside of getting a text to say she had a miss call. She wants it to be that she gets notified that she has a voicemail? I read a while back how you have to cancel one out to use the other? Can you help? Her voicemail doesn’t show up on WiFi
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Ellis
(@ellisrxxx) reported
@O2 I want to cancel my contract please who do I contact? I am unable to find out how much it is going to cost me. Can’t find anywhere on the app. Thanks
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Em
(@emilyrxsemakeup) reported
@tescomobile @tescomobile your customer service is appalling, my phone has been stolen and cannot afford to replace it at the moment, but you are still making me pay for my usage when IM NOT USING ANYTHING can’t wait for my contract to be over so i can go to @O2