O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 11/27/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tompeck Tom Peck (@tompeck) reported

    @O2 Do you think it might be wise to consider changing your systems so that this completely stupid thing doesn’t happen?

  • Zayste1 Zayste (@Zayste1) reported

    @stavrosRN @O2 @Google O2 are the worst network

  • inject99 Me (@inject99) reported

    @O2 @virginmedia what is wrong with your network in B68 your both absolutely CRAP !!!!

  • Jamieh_196 Jamie H (@Jamieh_196) reported

    @O2 Over the phone, by email. Spoken to customer service, payment management and credit file referral team. Keeps going in circles with no action being taken to resolve the issue. Last email received was 30/11/22 saying I would be contacted by CFR 3-5 days with confirmation.

  • _HailTheLost_ Hail (@_HailTheLost_) reported

    @O2 new phone's been stuck with DPD for 6 days now, any advice on how to chase them up, since their customer service is non-existent?

  • MikeJBaksh Mike B (@MikeJBaksh) reported

    @O2 That was the issue. We were informed upon purchase that ot would arrive yesterday, with no notification when it wasn’t. Someone could easily lose a days wages waiting for delivery that never appears. Especially when the timeframe is 8am to 10pm

  • VLSspeaks1 VLSspeaks (@VLSspeaks1) reported

    @O2 signal is still shocking for phone calls, text and data. Been going on for ages now. I’m signed up for updates but this is so frustrating for work. 😩

  • CliveR39 Clive R. (@CliveR39) reported

    Pathetic customer service by @O2 - can't track location of my new sim because they need the serial number of the sim- which I don't yet have- to access my account to track. Thanks for putting me with this bunch of ****s @virginmedia

  • CliveR39 Clive R. (@CliveR39) reported

    Trying to contact a human at @O2 support is HOPELESS, all bot driven, plus long wait for DM replies on here. This is why I left O2 for @virginmedia years ago but now they have bounced me back. RUBBISH customer service

  • LadyOliviaFox Peregrine Nipsy (@LadyOliviaFox) reported

    @O2 So I'm still without a working phone and your support staff have failed me on three occasions in one day. Not very happy at all.