O2

O2 Outage Report in Newport, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 01/28/2026 07:25

January 28: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Melissaminogue4 melissa young (@Melissaminogue4) reported

    @O2 still not happy the service I’ve been given not happy customers

  • Simpsonanton21 A.l.f 🛸♻️🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Simpsonanton21) reported

    @O2 @Bekhboyle Crap service in nr33 7qy again for the second week in a row data is very bitty and also phone reseption it needs to be sorted asap O2

  • mitchfriedman5 Mitchell Friedman (@mitchfriedman5) reported

    so turns out @O2 roaming just straight up throttles speed to 500kbps "to manage traffic". You pay for" unlimited data", and they solve that saying "you can have unlimited, incredibly slow data". is that actually legal?

  • brancasterbay The Mussel Pod (@brancasterbay) reported

    @O2 Our postcode is publicly posted everywhere, we run a business from it! There’s nothing else to dm about. We’ve just got NO phone signal so our phones aren’t ringing & we’re missing calls on both networks.

  • thegillyon MG (@thegillyon) reported

    @O2 we have had one of your customers phones delivered to us by mistake and just used your live chat service and didn’t want to take any details and arrange a collection to have delivered back to its rightful owner

  • JamesWa66498932 James Walker (@JamesWa66498932) reported

    @O2 why is there always an "issue with your mast" in HU12 0PU. With how much on of the tarrifs cost you would think by now with all the outages you would invest and upgrade your equipment and clearly its not up to the task going down every other week.

  • flameeyes Diego Elio Pettenò (@flameeyes) reported

    Uhm @O2 there's *no* internet uplink from Kew Bridge a the way past Kew Gardens on your service even when it shows a 4G signal. Do you have some broken cells?

  • Johnny__Buoy 🐝 Johnny 🐝 (he/him) (@Johnny__Buoy) reported

    @O2 can you train your advisors to handle complex enquiries so they don’t just hang up on customers please? #badcx #CustomerService #CustomerExperience

  • dcetg_smith Richard Smith (@dcetg_smith) reported

    @EnglandRugby @MarcuSmith10 @O2 Arrogant One Trip Pony, not bad going forward. A total waste of time in defence & the team reverts to 14 men!! Cipriani is miles & miles better than him in every attribute across every rugby skill Not Good Enough

  • CharmingFishFan Mrs C (@CharmingFishFan) reported

    @O2 Hi are the issues in LE12 too?? Had no signal all day and the same in LE5. Although I'm with @giffgaff they run on your network. When you have family in hospital, and can't call out or receive calls, this is adding to the stress!