O2 Outage Report in Newport, Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at O2
O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (29%)
-
Total Blackout (16%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
-
🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
-
Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
-
Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
-
Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
-
Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
-
John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
-
Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
-
Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
-
Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
-
tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
-
Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
💫
(@XSTCAS94X) reported
@O2 it’s impossible to get hold of one of your advisors on the phone, and they can’t help me via the messenger within the app. How can I speak to someone?
-
Raymond Young
(@Raymond70849852) reported
@O2 @KanielShereen @O2 I was promised a refund of £669 on august 13 yet the money still hasn’t reached my account. I have called customer services ever night for past 2 weeks and the incompetence of the staff is insufferable. How can a global company like o2 operate in this way?
-
Gemma lowie
(@Gma_Pearl_x) reported
@O2 i need some help regarding an account i had with you untill a few months ago cant find a way to contact you thanks
-
Raymond Young
(@Raymond70849852) reported
@O2 @O2 I was promised a refund of £669 on august 13 yet the money still hasn’t reached my account. I have called customer services ever night for past 2 weeks and the incompetence of the staff is insufferable. How can a global company like o2 operate in this way?
-
JRF
(@JRF_1875) reported
@O2 Ok could I ask that you update your bio to tell customers you no longer provide support on X? That way you also wouldn't need to respond to each message? What are the system limitations on X you speak of?
-
reg
(@reggie612) reported
@O2 still can’t access MyO2 via app or online. Calling customer support didn’t help, just told it’s a known issue. When will access be restored?
-
ᴊᴇɴɴʏ❁
(@webjenny) reported
@O2 still can’t access MyO2 via app or online. Calling customer support didn’t help, just told it’s a known issue. When will access be restored?
-
Johnny Cantor 🎙
(@johnnycantor_) reported
@virginmedia @O2 rise onto the podium alongside @British_Airways & BBC Iplayer as the worst Customer UX. yes you bought them out/merged but as soon as i can leave i will.
-
❎🏴gamerDAD🏴✖
(@kevinstaz) reported
@O2 what's happening in my area?? There was maintenance work being done that was completed on Thursday but 5g/4g doesn't work and there's 1 bar of network, l know other networks aren't working too.
-
Adult Human Female
(@AdultHumanLass) reported
@O2 Perhaps I should take my business to another company that can actually give me decent service @O2