O2

O2 Outage Report in Newport, Telford and Wrekin, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 11/19/2025 10:35

November 19: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Telford and Wrekin, England

The most recent O2 outage reports came from the following cities: Kemberton.

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City Problem Type Report Time
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomMarket Drayton Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrsljn Lisa Norton 💙 (@Mrsljn) reported

    @O2 I have no signal on my phone (have wifi) any help please. Just switched to 02 and not that impressed so far!

  • FloJVGschwend Florence Gschwend (@FloJVGschwend) reported

    The soul destroying process of calling @O2 to get a problem solved 😫 after tons of wait music and being transferred twice already, getting transferred a third time for it to just say "we can't take your call right now, try again later" 🤬

  • Cleo_JH CleoH (@Cleo_JH) reported

    @O2 Yes I have tried selecting the network manually with no success. I have an iPhone 13 Pro. Please could I be assisted asap.

  • mrtuition frank (@mrtuition) reported

    @O2 No as I left store as they would not accept… even though it was only 0730 and I hadn’t used the code yesterday…very embarrassing and poor show from you

  • Bossqueenie89 ☆ Twistedraveness666 🦄 Unicornfarts641☆ (@Bossqueenie89) reported

    @O2 Funny how I never got a response

  • Chad25216451 Chad (@Chad25216451) reported

    @O2 Biggest mistake to replace them with O2. The worst network provider ever !!!!

  • berty_1397 Teddy 🇬🇧 🇮🇱 🇺🇦 (@berty_1397) reported

    @O2 My phone isn't working. I cannot make or receive calls. I have been a customer for 18 years

  • LisaMorgan250 Lisa Morgan (@LisaMorgan250) reported

    @mzholteender @O2 I claimed mine few hours ago. Contact their live support @Gunx_techs on instagram to fix up your issue mine was fixed shortly after writing to them.

  • trapdoorsally Tony Bonser (@trapdoorsally) reported

    @morriskev @O2 @Plusnet have incredible 30 day SIM only plans Moggins…they use the EE network, you should check them out

  • yobby Rob Reynolds (@yobby) reported

    @O2 still not getting 4G or phone signal. Is anyone going to respond to this? There is clearly a problem as this has been happening since yesterday afternoon?