O2 Outage Report in Newport, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emily ✗
(@Emzzoxox) reported
@O2 new iPhone 13 delivered Friday set up just over 24 hours ago but I’ve noticed it occasionally has black lines that flash on the screen when in use. I don’t particularly want to leave it if it’s faulty and it get worse further down the line.
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Mark Adams
(@MarkA7799) reported
how do I speak to a real person in @O2 customer services?
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Emma
(@Emma25411728) reported
Switched to @virginmedia and was told because I have an @O2 phone contract I’d get double my data.. all I get told from customer services is they will investigate and nothing happens 🙃
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Umair Ahmed
(@m333ruu1) reported
@O2 don’t trust this company worst company to engage with. Advisors are liars not trained properly at all usually results in them accusing you of being something or another. 5 days I’ve waited for a call from a manager. Still not heard anything.
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Janine
(@missd1311) reported
@O2 been on the phone an hour went through to the right department but he’s passed me through to customer services anyway!! Absolutely shocking !!!
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Barry Brett
(@DJBazMati) reported
@O2 Thanks for replying. My biggest issue is that I need to receive text messages for 2FA in order to be able to log into my work services, but I cannot receive them at the moment. Can I access my text messages some other way, that doesn't require a mobile signal?
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Jo
(@JoBoakes) reported
@O2 What’s going on with the network? Both myself and husband have lost signal almost simultaneously. No known issues in the area apparently…
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Lisa
(@Lisa45384506) reported
@O2 can you share data with another o2 customer who has ran out or data?
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⚫️Lisa Britton WearAMask GetTheJab 🇨🇾🇬🇧🇪🇺
(@lisa_jayne_b) reported
@O2 I’ve sent a couple of ***, and you are now not answering. I’m really dissatisfied with your service.
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Steve Woodward
(@stevewoody99) reported
@O2 just wanted to let you know your service and signal is the worst. Struggle to download anything if not on Wi-Fi. 4G 5G it doesn’t matter O2 is horrendous. Back to @EE I think atleast there you get the service you pay for