O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/12/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AndreasMaragkos Andreas Maragkos (@AndreasMaragkos) reported

    @O2 In order to try the steps I need to have sufficient network and with limited signal on my mobile and your virgin media services in the area down its near impossible to even try!

  • Sullyoutofjail Sully (@Sullyoutofjail) reported

    @o2 I need to talk to customer services I can’t make any calls and I have a doctors appointment!

  • dodo938 David Owen (@dodo938) reported

    @O2 Texts have been down since yesterday. Sort it out, please. You're getting very good at raising rates. Not so hot on providing the paid-for service.

  • FreneticZombie Dean Jones (@FreneticZombie) reported

    @O2 Hello? I still need help with my account

  • KayNeild_x Kayleigh Neild (@KayNeild_x) reported

    @O2 by far THE WORST customer ******* service I have ever experienced. ******* ridiculous🙃 close to losing my **** with your invalid workers

  • brainyhgs gudiya khandelwal (@brainyhgs) reported

    @FreneticZombie @O2 Honestly there's not a bot reply that will help you get back on your account Try contacting realrecovery01 on Instagram, he's a Snapchat employee sure he'll help you out

  • Prizzle17 Prizzle (@Prizzle17) reported

    @virginmedia @O2 just joined virgin media, poor signal and nothing upstairs, their solution, pay £5 more per month for a hub!! what??? I'm already paying #serious ??

  • MakerEmilyLocke Emily Locke (@MakerEmilyLocke) reported

    Hey @O2 I've had some direct debits out of my bank in your name and I don't believe I'm with you for anything. Can you help?

  • JoolsVoiceOver Jools Voice Over ♿️ (@JoolsVoiceOver) reported

    @virginmedia YOU sold me the deal YOU never mentioned a price hike I can't cancel the contract YOU sold me as they will charge me £160 HOW IS THIS FAIR? I DID NOT AGREE TO THIS @O2

  • dtfmc Declan McCUllough (@dtfmc) reported

    @O2 was mis sold a product. Can’t find a real person to speak to. My o2 no help and when I spoke to the manager of @O2 in @bentallcentre in Kingston was told “the person who sold you that has been sacked”! “If you’re not happy just complain”! Dreadful customer service! Some help?