O2 Outage Report in Newport, Telford and Wrekin, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Fl🌼wers
(@adzflowers) reported
@O2 Received a call from 0333 006 7136 claiming to be from 02, offering 40% discount on my contract, if I renew for 2 years. When I asked if I could speak to the team via Live Chat on your website, they said they'd put me through to another team on call to help. Suspect fraud.
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El 🌈 TPWK ◟̽◞̽
(@EleTpwk) reported
Can’t believe @O2 is still trying to scam me into paying money for a device I returned a month ago!!! Even with the receipts for return and all the time I lost on the phone and in store trying to solve this issue!!!
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DPDgroup
(@DPDgroup_news) reported
@R_Lufc_c @O2 We're sorry to read that. If you would like to speak to a representative, please download the DPD app and type this into the Live Chat feature of our app and it will connect you with someone. You can also reach our Customer Service support line at 0121 275 0500. Kind regards.
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HarⓋey
(@unrestive) reported
Carried on misunderstanding the @O2 customer service guy on the phone. No reason for it at all, perfectly normal accent, I just couldn't process the words properly. Said 'pardon' and had to ask him to repeat himself, I feel so bad
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Ky 🐺 ඞ
(@KyserWuff) reported
@O2 Please for the LOVE OF GOD fix your ****** phone signal! Just had a telephone interview and the signal dropped 3 TIMES!! NOT the impression I want to give off when I'm trying to get a job.
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Just A Tweet
(@_AllTheSocials_) reported
@O2 Just fix your system to put people through to an advisor when your flawed automated system can’t help instead of hanging up on them. Very very poor system that would make even the pope swear.
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John
(@KeaneJohn69) reported
@JamieCook1995 @O2 Ah I’m just me. Everybody loves a treat and even better if it’s free. The greggs and Caffè Nero will tell you if it’s still available and you’ve got 20 mins once you’ve requested the QR code to redeem it so do it when at the shop.
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Richard Cookson
(@R_Lufc_c) reported
@DPDgroup_news @O2 Thanks, your live chat was a really poor experience to be honest. I was however advised that someone from the depot will be calling me by half 11 so will keep my fingers crossed
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Graeme
(@GraemeRLister) reported
I upgrade through the MyO2 app. On screen says "available to order" I order. Go through all the clicks and tap the final agreements stuff. Great. Then I get an email "your order is out of stock" Hang on a mo....??? Make up your damn minds, @O2 Try and keep your site updated!!
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MSTKN
(@MSTKN51868544) reported
Hi @O2 i was accepted for a sim only recently. I have bad credit and defaults on my credit file, will i still be able to get a handset in 3-6 months? And would there be a credit check?