O2 Outage Report in Newport, Telford and Wrekin, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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shaun simpson
(@shaunsimpson20) reported
from
Kemberton, England
@O2 DM sent for some help and advice please
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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DJ De
(@DJ_de_) reported
@O2 is so crap! Don't use them! Trying to cancel my contract and been told 3 different bits of information and they keep overcharging me! Load of rubbish #O2loadofcrap #dontuseO2
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Steve Collins
(@Briareos35) reported
@O2 @dazyoungs @EE Ha! Just read the previous DM's I've had to send you! Now signal has dropped in my house inexplicably over the last few months and I can barely make phone calls and be understood by the person on the other end! Sick of it, stupid poxy 36 month contracts as well absolute farce.
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James baxter
(@Jamesba66061676) reported
@O2 In my situation all my calls are going to the voicemail and there is no way I can get support from customer services. Shocking, no wonder why customers are switching between telecos
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Hayley Ou 💙
(@hayley_ou) reported
@O2 No! Just an email saying bad news on the 27th telling me my pre-order is out of stock. Not a single update and no one will confirm delivery. What is just as frustrating is why no one at O2 will answer my question “why did you allow me to place a pre-order in the first place?”
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Samantha Hatton
(@Samanthahatton9) reported
@O2 worst customer service I have ever received. No intent on keeping a customer of 8 years, no help! Now leaving for @EE
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Paul Powell
(@PaulgPowell) reported
@MichaelBratley @O2 I've had the same issue and still no fix date 😡
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Me
(@MylesOUFC) reported
@johnski2000 @O2 Have had the exact same problem - both on the website and the MyO2 app. Haven't been able to log in since about 9pm last night.
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Kerry 🇪🇺 ♀️ #WomensRights Pro-EU, #NeverTory
(@Rozkez67) reported
Hello @O2 I have had no service with you for over 24 hours now. I am in the North West of England area, vould you maybe let people know when it will be fixed. I am constantly getting a Mast problem message. I need an open network to be able to reach clients & family. Thankyou.
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Samantha Hatton
(@Samanthahatton9) reported
@O2 terrible customer service, leaving after 8 years with them for @EE
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Nick Redman
(@N_J_Redman) reported
@O2 Tried all that but still very little signal.