O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 01/15/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fevrier_justin JUSTIN FEVRIER 🇩🇲 (@fevrier_justin) reported

    @O2 My contract is up with you all paid up why Am I getting chasers for debt? 🤯🚩 14 years cont service btw

  • Sheikspeare9 AS (@Sheikspeare9) reported

    @O2 so not only do you fail to respond to calls and tweets you send me an invitation to send a direct message and then you completely ignore that too.

  • Sheikspeare9 AS (@Sheikspeare9) reported

    @O2 yet again I am disappointed with your lack of support and poor customer service. You deliberately avoid direct contact with your customers and you fail to help and resolve issues. You fail to support those with health needs who can’t always access online services.

  • ZarinsAndrew andrew zarins (@ZarinsAndrew) reported

    @virginmedia Good news. @O2 have provided me with their Volt benefits. Now just waiting @virginmedia to realise what they are promising in the marketing. I guess in any merger there are going to be one half better at managing change and with stronger customer focus.

  • Dan_T_Mc Daniel Mc (@Dan_T_Mc) reported

    @O2 hi, I've been sent a sim only deal which I was told would have 15gb of data but it only has 5gb. The live chat doesn't work on your website and the phone line just says goodbye because I'm not reporting fraud! What a joke

  • hhidhdbdbd2 Hhidhdbdbd (@hhidhdbdbd2) reported

    @O2 what a joke of a company you are. No compassion for their customers. Customer service is atrocious!

  • whitterz_b Whitney (@whitterz_b) reported

    @O2 not happy. Went to activate my extra and links not working . I received the link on the 4th October, now it’s 4th November. Can anything be done please?

  • LoySinead Sinead Loy (@LoySinead) reported

    @virginmedia @O2 I was told i couldnt have this package at price offered as i already am an o2 customer. So as per usual being a loyal customer to both companies i face being penalised. Please explain.

  • 1merritt79 Jamie Merritt (@1merritt79) reported

    @O2 hello, trying to add a bolt on as I've run out of data again. I've just changed my tariff but now I can't add a data bolt on and need it desperately for Friday - can you help please. Thank you.

  • pixomanic pixomanic (@pixomanic) reported

    @O2 Well I got email saying thanks for being with us as long time customer here’s some music on us. But apple won’t give me the promotional period