O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/17/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mike_johnson Mike Johnson (@mike_johnson) reported

    @virginmedia @O2 I'm bothered by this - I left O2 when they refused to give me a working phone and left me uncontactable. I'd have been able to see my grandmother before she died if they'd provided any kind of proper service.

  • kingofbumpers NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • Veronica_Strain Veronica Strain (@Veronica_Strain) reported

    @BLFCxx @Chriss_m @O2 I stayed with Virgin long enough to wriggle out of the contract with barely an ounce of sanity left. TV - never had the correct channels, phone - connected to someone elses number of 3 mths. Genuinely horrible company.

  • jhturner108 John Turner (@jhturner108) reported

    @O2 @virginmedia I can't say I'm overjoyed to have my device associated with the tax avoiding Tory supporting Mr Branson. Could call the merged network Virgin-O₂-Media for Information Technology or VOMIT for short

  • KatyCutprice Catherine Hodgson (@KatyCutprice) reported

    Hello @O2 I am struggling to help a senior family member. Their pay as you go balance seems to have been deleted and the number is deleted too. ( due to inactivity?) I need to get them a pay as you go sim that a balance can be kept on for emergency use only?

  • sheilaclark00 Sheila Clark (@sheilaclark00) reported

    @O2 @virginmedia I am a happy O2 customer and have been for over a decade. I used Virgin Media for a month and tried to get out of the contract due to terrible internet connectivity, but they forced me to stay for contract duration, or pay a penalty. Let’s hope O2 customer service prevails.

  • ellrbrown Elliott Brown (@ellrbrown) reported

    @O2 I first joined BT Cellnet in 2001, before it became O2, so almost a customer for 20 years.

  • GreenLe69138272 GreenLeave 💙 (@GreenLe69138272) reported

    @Veronica_Strain @O2 My thoughts exactly. Can’t think of a worse idea than teaming with Virgin Media ! Dreadful customer service, took 6 mths to get a refund after terminating my contract with them & they are only able to do this by cheque, really?! I’ll probably leave o2 & move fully to BT now..

  • MattyBx9427 MattyB (@MattyBx9427) reported

    @SkyHelpTeam @O2 What IS THIS Gone Into Portsmouth For The Day 3G 3BloodyG In Portsmouth This Is Rubbish @O2 Don’t Even Make Me Get Started About Signal At Home Speeds Here 0.32 MBPS Down

  • EvilSheepie Sheepy (@EvilSheepie) reported

    @O2 @virginmedia A bit disappointed and nervous. I love O2 and have never had any issue but Virgin have abysmal customer service, please don’t take their business model for customer service.