O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/26/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LucasJTGleed Lucas (@LucasJTGleed) reported

    @O2 I’m leaving O2!! So it’ll never be used up!! Can I just get it as a refund, please!?

  • SharonaSparkles ♥️✨SHARONA✨♥️ (@SharonaSparkles) reported

    @O2 have you got a network problem cos my phone isn’t working and I need it for work

  • AnnaShaw2009 AnnaShaw#go woke go broke #free speech (@AnnaShaw2009) reported

    @O2 Yes. I did that straight away. The Daily Mail became involved and The fraud team immediately resolved the issue. So all’s well that ends well.

  • Juledog21 Julia (@Juledog21) reported

    @O2 just had a scam call pretending to be o2 asking how much I pay a month I just put the phone down. Number is 0203 369 0314.

  • yourmaaad yourmaaad (@yourmaaad) reported

    @O2 absolute shambolic performance from 02 payment management team I’ve just received! Outrageous and i Will never ever renew my contract with them again

  • sub_virk Sub Singh (@sub_virk) reported

    @O2 hi my O2 number on my pay as you go phone has been disconnected because I only use it when absolutely necessary. An agent was reconnecting it when I was on another phone with them but I lost the connection after 40 mins on the call!! Can you please help and sort this out asap

  • mrsparto claire partington (@mrsparto) reported

    @O2 Why has the signal dropped in my area? Anyone else noticed difference over the last week or so?

  • stryw Steve Whitcher (@stryw) reported

    @SoBeerBlogger @O2 Looks pretty disgraceful treatment to me. Pretty standard for them to promise a call back any nobody ever calls. What sort of service is this!

  • BujorMadalin Mad Bujor (@BujorMadalin) reported

    @O2 @nothing They gonna do the same thing as OnePlus? Half *** it for a few versions then go to (customer) killing prices?

  • essemmex essemmex 🇪🇺🇺🇦 🌍🔭🎸💙 (@essemmex) reported

    @O2 SUCH INCOMPETENCE!!! Yesterday you sent my upgrade to an old address, then I spoke to a manager, he got the right address wrong and the dpd driver did not deliver today. And I'm paying for your mistakes!!! Awful customer service, AWFUL!