O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/12/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • holstead_june June Holstead (@holstead_june) reported

    @O2 despite phone calls, chat with tech quy & visiting store, I still have no signal. Told phone good. WiFi good. What can I do?

  • IamNdodana Iam_Ndodana (@IamNdodana) reported

    @O2 I regret using your network. I am new into the uk and its effecting my work real bad

  • laurenwroe1 Lauren Wroe (@laurenwroe1) reported

    @O2 absolutely furious with the appalling service I’ve received for the past 3 months now. Constant lies from customer service and just been cut off yet again. No reply from my two complaint emails either. Sort this out!!!

  • mrjfletcher Mark Fletcher (@mrjfletcher) reported

    @O2 I service for 7 hours now in BN2 area!!!

  • lizzieannelay Lizzie Lay (@lizzieannelay) reported

    @O2 hi, trying to order a new phone online and it keeps coming back with fraud check declined, this has never happened with anything before so I’m very confused as to why it’s happening now?

  • GeorgieTheGeek Georgie the Ayrshire Geek (@GeorgieTheGeek) reported

    @babsc94 @O2 I'm with EE, but there is an area of Maybole that gets no O2 service, keep getting told it is a mast issue, that it's fixed, then it isn't. People are rightly fed up.

  • JohnoPnefc Jacob Johnson (@JohnoPnefc) reported

    @O2 I’ve been really disappointed over the last few years with your network. Some place struggling to get signal and Internet. I’m from the Preston area and some parts of the area I struggle to get 2 bar service and people are struggling to hear me because of this 1/2

  • KontrolKroos Kroos Kontrol (@KontrolKroos) reported

    @O2 @Nini_Bhabutta Sorry @o2 but there have been massive issues all day in central London and I am still experiencing them now!

  • s86world S86 (@s86world) reported

    @DPDgroup_news as a delivery company you are one of the worst. You fail and don’t rectify your mistakes. Your paid to delivery people’s parcels, how’s about you start doing it!! Hope @likewiseservices @O2 and others stop using you.

  • PinupsThatGame Sarah Beth (@PinupsThatGame) reported

    I’ve spent a week trying to get my past as you go number transferred with @O2. Only to be told each time that there was a technical error & a new request would be made. Today I finally got to a manager who informed me it’s a known widespread issue, massive waste of time & money