O2

O2 Outage Report in Newport, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 02/09/2026 06:40

February 09: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsOnody Claire Onody (@MrsOnody) reported

    @O2 yesterday I initiated a switch from my old network provider to you so why am I receiving a bill when I haven’t got a SIM yet so I can’t start using your network?

  • hannahmahoneyx Hannah Mahoney (@hannahmahoneyx) reported

    Hi @O2 my bill is a lot higher this month and it shouldn't be...could someone help please :)

  • Patsy_aye Ross Paterson (@Patsy_aye) reported

    @O2 I'm trying to speak to an agent on the My O2 app but it keeps telling me they're all busy and has done for weeks - has the service stopped?

  • alilouherts Alison D (@alilouherts) reported

    @O2 That’s the worst!

  • neaven80 neavo (@neaven80) reported

    @O2 what's the point on having o2 priority when it doesn't work.waited online for an hour and let me select seats but then say its sold. Yet some ********* can buy 6 tickets just to double the price to sell on.system is a joke

  • eihpospitcher soph (@eihpospitcher) reported

    @O2 your website keeps telling my my credentials (that are saved in my passwords and my O2 apps are logged in with) are invalid but won’t send me a forgotten password email so i’ve missed out on 1975 presale 🫠🫠🫠🫠🫠🫠🫠🫠 help

  • RibbleBlue Ribble-Blue (@RibbleBlue) reported

    @O2 That really doesn’t help spending 15minutes ticking boxes - all people in area saying same thing

  • bentley92 gareth kenrick (@bentley92) reported

    @O2 having trouble accessing the portal so as to book o2 lounge @ Gatwick.

  • _hayleighhxo Hayleigh Cross 🌷 (@_hayleighhxo) reported

    Can’t even cope with how bad @O2 is! The sooner my contract ends the better.

  • _hwrth Si 🇺🇦 (@_hwrth) reported

    @O2 when using switch up, do I have to go on a more expensive contract each time or can the cost go down as well as up?