O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 03/30/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KeithHi13964017 keith not saying (@KeithHi13964017) reported

    I think @o2 need to sort these issues out im sick of it now

  • Jhall_02 memphis (@Jhall_02) reported

    hi @O2 can i have some help

  • jimmy_horrigan Jimmy H (@jimmy_horrigan) reported

    @O2 (1 of 2) They have a case open and have given you one more chance to fix by this evening. It's poor that O2 have not been proactive in communicating a known technical issue at your end that leaves customers without a phone at a time when staying connected is essential.

  • YarnallKate Kate Yarnall 💜 (@YarnallKate) reported

    @O2 Well that didn't help I'm afraid. I know you were doing some work in my area on Friday but it's now Sunday and it seems its been left over the weekend 😢😢

  • YixingLights_ 𝙆𝘽𝙁𝙓𝙄𝙉𝙂 | ᴷᴴᴬᴸᴱᴰ 🗡 вαмвι (@YixingLights_) reported

    @O2 What are you waiting for? Hurry offer it for pay as you go users we literally work from our house the signal there is disaster do something! Vodafone and three did offer it yall do now

  • jayniew11 jayniew 🌻💙 (@jayniew11) reported

    @O2 This is now Day 4 of no service!! I have a husband in hospital who I can't visit and now can't talk to either. Another 5 days, as per your message today is unacceptable in my circumstances

  • northerngadgie North East Guy (@northerngadgie) reported

    Hi @O2 is there something wrong with the signal in Durham? Last few days I'm getting very poor / no signal indoors- hasn't been an issue before

  • jimmy_horrigan Jimmy H (@jimmy_horrigan) reported

    @O2 (2 of 2) To have use of neither their existing no. (that they want to keep) nor the one that came with the new phone and contract (which they don't) since requesting this at 5pm on Friday and then having to do all the chasing doesn't inspire. Is the tech issue actually fixed?

  • wezperkins wez perkins (@wezperkins) reported

    @O2 want to upgrade to s21 plus on your site over 3 years would cost over £2000 through o2 but can get the same phone over 2 years through 3rd party on your network at just over £1000 ehats the deal with that ????

  • Metal_Militia_X Metal_Militia_ (@Metal_Militia_X) reported

    @O2 I have rebooted several times. On the help page on o2 app they have said another 24 hours! That makes it 72 hours in total.That’s quite unacceptable as I need the phone for work today. Please can you look into it further?