O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 02/05/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TomWellsLSF Tom Wells (@TomWellsLSF) reported

    @O2 Cool, no problem!

  • Ally_Lou_ Ally_Lou (@Ally_Lou_) reported

    After 20yrs with @O2 I was reluctant to leave. But their customer advisors sealed the deal with their appalling attitude. Still not having 100% decided, I requested my pac code just in case. Result...@O2 have cut me off immediately without notice! Disgusting!

  • mikehoughton11 mike houghton (@mikehoughton11) reported

    @O2 everything ok with signal lads ?

  • catheri70372923 Catherine & Bianca curtis (@catheri70372923) reported

    @O2 BE WARNED! Can’t but a 36 month contract over the phone ?? They’re not trained 😡 And the colleagues are so rude !

  • maryammmmmxxx Maryam_x (@maryammmmmxxx) reported

    @O2 customer service are just so lovely and patient 🥰👍🏾

  • BenWard59096942 Ben Ward (@BenWard59096942) reported

    @O2 Still no service or signal !! @O2 your useless

  • LallyDas Laura D'Asta (@LallyDas) reported

    @O2 no mobile connection indoor and outdoor, can’t make what’s app video and voice calls. Outdoor I couldn’t even text on normal messaging. No 4G, 3G, 2G signal. I’ve tried what you advise. Nothing. Pls do not simply say the area is very busy.

  • _OceanAvenu3 hayley (@_OceanAvenu3) reported

    @O2 please help, my dad has got a new phone and it says sim not provisioned how do we fix this, he has set up a new contract and hasn’t got his old sim as he lost his old phone

  • Swanella Silvana Altamore (@Swanella) reported

    Hi @O2 I’ve got a faulty SIM and would like to return it...and possibly get another ( sim only contract) Your website says to register the return but there is no way to do this. Cannot call or find any useful information ( e.g.what is the address for returns) Can you help? Thanks

  • Dfelth1 Darryl Feltham (@Dfelth1) reported

    @O2 I haven’t been able to login to my account since Wednesday you seem to have an issue when will this be resolved