O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 01/12/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • allstarollie Oliver Barratt (@allstarollie) reported

    @O2 Was advised to wait before I was sent out a new SIM(s). I have waited,now the only way I can contact you is on Twitter!? Pretty bad customer services tbh.. I chose to be with O2 for the service!

  • SangeetaKhurana Sangeeta (@SangeetaKhurana) reported

    On my mobile. My colleague who is on @O2 is also having the same issue

  • NikFreeman1 Nik Freeman (@NikFreeman1) reported

    @O2 Can I please raise an official complaint regarding you not responding to the chat function in the Myo2 app since the 30th of March. Next step is @Ofcom and porting all my connections to another provider

  • ripinmypants Ryan Davies (@ripinmypants) reported

    @O2 please stop sending me surveys I give pretty Much all your services and customer service a 1 on a good day .. cheers

  • Christo32281499 Chris Senior MSyl BA hons M.ISRM (@Christo32281499) reported

    @virginmedia @O2 I have never dealt with such incompetent members of staff. Signed up to Internet and get charged for a SIM phone line. Then told I have to cancel my whole account and I can't get any money back for a service I didn't ask for or even start.

  • MikeJamesSmith Mike Smith (@MikeJamesSmith) reported

    @O2 Can someone please help me and let me know when I will actually receive the iPad I ordered. Keep being told different things but the tracking on DHL states that they don’t have it. Too add insult to injury you have now sent me a duplicate case I didn’t order!

  • BoycottLaura Laura Boycott (@BoycottLaura) reported

    @O2 I am still waiting on a response to what you're going to do regarding your appalling service!!! I should not be chasing you for a response!!!

  • matt_foster Matt Foster (@matt_foster) reported

    @O2 day 5 of trying to activating the data plan on my Apple Watch. Neitheronline chat nor phone support are able to help telling me to wait 24 hours. I’ve followed the setup guide online, using the watch app on my phone, and I just have “Activating”. #PoorCustomerService

  • laurenvdp Lauren Vanderplank (@laurenvdp) reported

    @O2 Great, thank you! Last time I went in they said they weren’t included but I’d never had a problem in the past.

  • martydrury martydrury (@martydrury) reported

    @O2 Hi. You claim I can’t get Volt benefits as virgin media isn’t available at my address. Virgin has supplied my broadband, TV and phone for over a decade. Would appreciate help with this.