O2 Outage Report in Newport, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Phil's comments
(@Philscomment_) reported
Hello @O2, my wife has been waiting 5 days for her phone to be unlocked. She is having to move away from O2 because we can't get a signal where we have moved to. She has been with O2 for many years and would appreciate a faster response as she can't use her phone.
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Earl of Greatness ™
(@EarlGrey_79) reported
@O2 I desperately need some help here, and cannot get through to anyone on the phone
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JackieGSzn
(@Grealish_Szn1) reported
@Glen__George @O2 Mate if I get any replies I will let you know. Can you let me know for yours as well. Also, it is a very good price so don't cancel as they will deliver. This happens to a lot of people. Also, they don't take your money until you get the order so its fine mate 💯
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Connor Reed
(@reedy99) reported
@O2 I have a problem with my order
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Simon aka Beefy 🐎🇬🇧🇮🇪
(@BigSi2301) reported
@O2 Aura not working - online support not working - absolutely rubbish support!
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abi
(@abi__w_) reported
@O2 hi, I've been with o2 for years and had good signal at home for past 2 yrs, however past week or so had no signal in house but your website says no issues. Can you advise why this may be, any changes etc.?
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Barry
(@bazc1982) reported
@Omeran3 @O2 What they don’t do is beat @EE for 4G never mind 5G coverage which incase you didn’t realise is their main job not dishing out wee daft freebies
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Lea 🇬🇧 🌹💞
(@little_lea16) reported
@O2 wanted to speak to someone about changing some details & needed help accessing my o2 account. After spending 52 minutes on the phone, I didn't get the help I wanted & they didn't give me any advice for my account!! Does anyone there WANT to help their customers? 🤔😡
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graham carter
(@grahamc72999873) reported
@O2 The internet has been so slow the last couple of days ,and some apps won't load at all,is there a problem in the TS39LS MIDDLESBROUGH AREA