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O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • pherlopolus
    Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67
    Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • T_J_Jones_1997
    Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • Red_Lab19
    Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • leewatson04
    Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • Adventure_Rach
    🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • helendoris2012
    Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • helendoris2012
    Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • johndaviesrev63
    John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • StaffordTownUK
    Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • w1nd0e
    Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • DruryPhilip
    Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • tparker6666
    tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ApertureReads
    Liam (@ApertureReads) reported

    @O2 Not the twitter-teams fault but awful customer service before. Had to speak to 5 people for a simple question about billing. Had RPI+3.9% increase explained to me twice, and had to go through security three times. And no answer given. Definitely switching.

  • ineedmoreblue
    bluesky (@ineedmoreblue) reported

    @O2 2025: O2 network works and you "receive" a phone call would be nice

  • johng_victorius
    JohnG_victorius (@johng_victorius) reported

    @O2 2023: Being given some sort of customer loyalty having been with the company since 1999 aka BT CELLNET days would be nice.

  • priceaj
    Aaron Price (@priceaj) reported

    Just got stuck at Five ways station for 10 mins because evidently it's an @o2 black spot and I couldn't access my train tickets. @WestMidRailway Staff were no help, even though I showed them the email which proved I purchased the tickets.

  • louise_crossing
    louise 🍃 (@louise_crossing) reported

    @O2 got an Apple Watch on my phone contract but it won’t connect to my phone data and signal and telling me it’s only available for pay monthly customers but that’s what I am? Can I have assistance please my account is also down or your website is

  • AdeleDecent
    Adele Decent (@AdeleDecent) reported

    @O2 absolutely disgraceful service from you today. A newly bereaved widow asked us to sort out her late husband phone. We had to hang on for 27 minutes until someone from the so-called bereavement specialist team could be bothered to answer the call and then be downright rude

  • JohnLee95742005
    John Lee (@JohnLee95742005) reported

    @O2 I requested my PAC code yesterday via messanger. Went through all the security questions but it still hasn't arrived. Can you help please?

  • Supercyclist101
    Matthew Haynes (@Supercyclist101) reported

    @O2 my contract expires later this year, and so far I won't be renewing. I bought a 5G phone for faster data speeds, but 5G in Manchester is just a joke. Check your website and just always shows a known mast issue. This mast repair must be the longest repair job in history!

  • WeezyRiaz
    Weezy Riaz (@WeezyRiaz) reported

    @O2 I have 02 priority via @virginmedia I’m trying to redeem the Disney Offer but u able to log in via My 02 as I only have VM credentials. HELP!

  • Carlstretton
    Carlos (@Carlstretton) reported

    @O2 Appalling customer service, 2 week’s waiting for phone number migrating to new Sim after idiotic staff migrate to wrong phone and then wrongly cancel a number we have had for over 20 years! to then be told Every Single Day to wait 24hrs and nothing done.