O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 02/16/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • isaacellard_ Isaac (@isaacellard_) reported

    @O2 I want to leave your network and I have paid off my iPhone 11, do I have to also pay off my Apple Watch or can I continue the contract on it?

  • CMAC_BVB CMAC 🇺🇦 (@CMAC_BVB) reported

    @O2 No signal at times and 4g/5g working when it wants too.

  • CMAC_BVB CMAC 🇺🇦 (@CMAC_BVB) reported

    @O2 why is my signal dire and 4g/5g not working either?!

  • imakulata i.mld (@imakulata) reported

    @O2 hi, I received a bill saying that my 30-day plan had been started. The sim card is still on its way (ie I can't use the service yet) and I was told that the bill is meant to start after I activate my sim card. I tried accessing My O2 but it keeps showing an error. Please help

  • scpa32 scpa32 (@scpa32) reported

    Hey @O2 you said you’d waive my final bill, told me to cancel my direct debit but I’m still getting emails and texts requesting the final bill? Please can you help. Email contact and web chat are down

  • mentalmovieguy Chezzy (@mentalmovieguy) reported

    @o2 my bill was supposed to be generated today but its still not been done is there an issue with billing?

  • cedgson91 Catherine Edgson (they/them) (@cedgson91) reported

    Raynes park is not a good area for @O2 network Data doesn’t work every time I pass through it

  • Ceeeemaaaaannnn Pezzzzzaaaaaa (@Ceeeemaaaaannnn) reported

    @twright1989 @EnglandRugby @O2 Care was poor last outing and no place for Marchant with Tuilagi back in the folds. Also big Joe and Youngs are excellent players, Youngs consistently outplays Care in the prem.

  • Pound4Pound_AJ Adam Marc (@Pound4Pound_AJ) reported

    @O2 my phones had no internet for a couple of hours, my data is switched on, ive turned the phone on and off and disconnected from data a couple of times but still no data. Can you help?

  • sallent_paul Capricious Entity (@sallent_paul) reported

    After 8 years of being a pay monthly customer with @O2 and thousands of ££s later, once I needed their tech support as they’ve left me with no phone for 6 days and they are nowhere to be seen. What is all that about?