O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/27/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Steveontour1 Stephen Royle (@Steveontour1) reported

    @CliveBranch @Jeremy_Hunt @O2 The signal is poor in Brighton also Clive, shocking really. It barely works in my flat.

  • CliveBranch clive branch (@CliveBranch) reported

    Cranleigh’s broadband outage today really highlighted how unacceptable the lack of mobile phone signal is in my villageSeeing that my MP @Jeremy_Hunt had had a constructive meeting with @O2 CEO a few months back I was hoping for significant improvement in coverage but no avail !

  • CliveBranch clive branch (@CliveBranch) reported

    Cranleigh’s broadband outage today really highlighted how unacceptable the lack of mobile phone signal is in my villageSeeing that my MP @Jeremy_Hunt had had a constructive meeting with @O2 CEO a few months back I was hoping for significant improvement in coverage but no avail !

  • Steveontour1 Stephen Royle (@Steveontour1) reported

    @CliveBranch @Jeremy_Hunt @O2 The signal is poor in Brighton also Clive, shocking really. It barely works in my flat.

  • KelsieReardon Kelsie Reardon (@KelsieReardon) reported

    @JuJulesberry @MartinSLewis @O2 Same happened to me. I’ve noticed has happened to others also. Had it in writing that it was confirmed to continue my device plan monthly, yet received a letter asking for full payment by 5th Dec. O2 call centre are no help, waiting for a call back within 48hrs. Disgusting!

  • KelsieReardon Kelsie Reardon (@KelsieReardon) reported

    @JuJulesberry @MartinSLewis @O2 Same happened to me. I’ve noticed has happened to others also. Had it in writing that it was confirmed to continue my device plan monthly, yet received a letter asking for full payment by 5th Dec. O2 call centre are no help, waiting for a call back within 48hrs. Disgusting!

  • KelsieReardon Kelsie Reardon (@KelsieReardon) reported

    @JuJulesberry @MartinSLewis @O2 Same happened to me. I’ve noticed has happened to others also. Had it in writing that it was confirmed to continue my device plan monthly, yet received a letter asking for full payment by 5th Dec. O2 call centre are no help, waiting for a call back within 48hrs. Disgusting!

  • KelsieReardon Kelsie Reardon (@KelsieReardon) reported

    @JuJulesberry @MartinSLewis @O2 Same happened to me. I’ve noticed has happened to others also. Had it in writing that it was confirmed to continue my device plan monthly, yet received a letter asking for full payment by 5th Dec. O2 call centre are no help, waiting for a call back within 48hrs. Disgusting!

  • KelsieReardon Kelsie Reardon (@KelsieReardon) reported

    @JuJulesberry @MartinSLewis @O2 Same happened to me. I’ve noticed has happened to others also. Had it in writing that it was confirmed to continue my device plan monthly, yet received a letter asking for full payment by 5th Dec. O2 call centre are no help, waiting for a call back within 48hrs. Disgusting!

  • CliveBranch clive branch (@CliveBranch) reported

    Cranleigh’s broadband outage today really highlighted how unacceptable the lack of mobile phone signal is in my villageSeeing that my MP @Jeremy_Hunt had had a constructive meeting with @O2 CEO a few months back I was hoping for significant improvement in coverage but no avail !