O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/10/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilThomas19 Phil Thomas (@PhilThomas19) reported

    @RqzvE @O2 @O2 so in what order are you giving these out to customers. Like others I have been a customer of yours for 13 years and all I seem to get is a bill rise!

  • Elaniel84 Josh Canavan (@Elaniel84) reported

    Utterly incompetent @O2 I ended contract early due to change of your terms and been given three different final amounts to pay. I also don’t understand why I’m paying past my 30 days notice due to being able to cancel early due to this change.

  • MixedMagicWoman Teresa Fowler (@MixedMagicWoman) reported

    @O2 Trying to get a replacement sim for elderly confused mum in hosp at the mo. Your cust serv said I can't manage it on her behalf. She cannot remember security questions. Is my only option to cancel her contract with you as I won't let her pay for services she can't access.

  • CarlMatthews Carl Matthews (@CarlMatthews) reported

    @O2 Via the top up page while looked into my parents account and over the phone. @firstdirecthelp confirm there is no card issue or hold. Do you accept master card debit?

  • B_e_C_k_S_t_A B (@B_e_C_k_S_t_A) reported

    @O2 I have been charged twice for Disney + and I've read on forums that quite a few people have had this problem, please can yiu explain why thats happening?

  • rockyboboss Mark Thomson YNWA (@rockyboboss) reported

    I’ve just called @O2 because the loudspeaker was quiet. It’s still in it’s warranty period and without any fuss she said she’ll replace it for a new one and I’ll have it in the morning. Amazing service

  • thelibretto jlc (@thelibretto) reported

    @O2 hi I’ve had an email saying I’ve changed my tariff but I never changed it, how do I find out what’s happened

  • DominicCraig93 Dominic Craig (@DominicCraig93) reported

    I really wish I never left @tescomobile for @O2 their customer service is shocking can never speak to anyone without them hanging up the call

  • BBUK_Reunion OfficialBigBrotherReunion (@BBUK_Reunion) reported

    @O2 purchased a screen protector as advised from a salesman in the shop. Got home and put the proctor on and realised he sold me the wrong size! That’s £24 down the drain! *****

  • Elaniel84 Josh Canavan (@Elaniel84) reported

    @O2 They are just as useless as still can’t give me a figure!! Your contact us page is also a joke as keeps going through loops and never gives an actual number to speak to a human.