O2

O2 Outage Report in Newport, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 03/24/2026 11:00

March 24: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • charleyxcoleman Charley Coleman (@charleyxcoleman) reported

    @jonnadogers @O2ApolloManc @O2 you just have to show that your an o2 customer, but I’ve had times when they haven’t even checked

  • pepperoni_mike ⚽️Mike Pepperoni🍕 (@pepperoni_mike) reported

    @virginmedia @TheBHF @O2 I need one trying to get in touch with your uselesss customer service!!!

  • LouiseyLou22 louise lewis (@LouiseyLou22) reported

    @O2 I suddenly have no network coverage? I put new sim in yesterday and it was fine. I can only use WiFi but can’t make calls or send texts and no coverage without wifi?

  • WoodyUK69 #BSHLOUT #NowboycottingBCFC 🏆 #Southgateout🇶🇦 (@WoodyUK69) reported

    @O2 I'm angry of the lies from this company you use on your website & app, look at reviews on Trustpilot there can't be 100s of phones with so called "Screen Burn" it's obvious it's a (your) get out clause from paying decent price & then your customer Locked in new deal "its wrong"

  • iandtify Unbind (@iandtify) reported

    Can I replace my @O2 sim number and use a number from a different network? I'm on a 1 year contract with O2, I want to extend but would like to change number.

  • RyanF_88 Ryan Foulkes (@RyanF_88) reported

    @O2 This company’s customer service is the worst I’ve ever dealt with. As soon as I get through on the phone I’ll be letting them know I’m off back to EE @O2

  • bovybadlad1 Martin (@bovybadlad1) reported

    @O2 can not log in to My O2 on my phone. Reset password yesterday my wife can log on on her iPhone but my Samsung is no go. I have deleted the cash and data as advised but stupid response is my email and password are not correct. Half an hour queue to speak to a human JOKE

  • 36Liverbird Carla ❤️🎭 (@36Liverbird) reported

    @O2 is there any issues with data reset

  • badassscotsman BigYin😜 (@badassscotsman) reported

    @O2 They even blamed my SIM card and gave a new one which did not sort the problem I still get the repeated text

  • eww_williams Ewan Brismontier-Williams (@eww_williams) reported

    @O2 why is it that the O2 network is stupidly slow across the entire country. Every time I call to complain about slow data they tell me it must be an issue in my area. I’m fed up with the lies. I can’t even load my darn emails over 4G it’s a joke….