O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 01/16/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JNB1973 Justin (@JNB1973) reported

    @O2 trying to get a PAC code. Phoned O2 but the call handler advised we should text 65075. This does not work. Please help

  • CiaraMarsh01 Ciara Marsh (@CiaraMarsh01) reported

    @O2 Is there a network issue, when im trying to make calls my signal keeps cutting out and calls keep failing and my 3g is running really slow?

  • somersetroyal1 Old Mattyboi (@somersetroyal1) reported

    @O2 is your 4G all to **** because @SkyUK are useless so everyone in the south west is using your 4G??

  • tijulliala Tijulliala (@tijulliala) reported

    I can't wait for my @O2 plan to end so I can go back to a network where I actually get 4g signal.

  • Contentable__ Jason Wheelhouse (@Contentable__) reported

    Nothing says "nearly time to upgrade" than a big E in your signal bar, huh @O2 👀😠

  • fowley Alan Fowle (@fowley) reported

    Argghh @SkyHelpTeam no broadband all day... and now @O2 keeps loosing signal. Help - I've got work to do 😔 Is there an issue in #midsomernorton #ba3

  • PCSheeps Martin Lear (@PCSheeps) reported

    @O2 the signal at CH5 2NS is shocking and has been for sometime. Shows full strength but nothing loads and can’t send or receive messages regularly. One of Europe’s biggest industrial estates and poor comms. Can you look in to this please.

  • _amycosgrove amy (@_amycosgrove) reported

    Been charged £1,009.16 this month for an iPhone that I returned two days after getting it. Been on the phone to customer service 4 times today and not getting anywhere. Any idea why?? @O2

  • tashajanelfc Tasha Jane (@tashajanelfc) reported

    @O2 your customer service is terrible. I have been trying to sort out something important with you over the phone & I have been on the phone for an hour, got absolutely nowhere & now you’ve just hung up on me. Can you DM me please, this is ridiculous.

  • razorrahman Shafer It Rahman (@razorrahman) reported

    @O2 I didn't get any payment back from you I paid 1 months bill used service for about 5 days ...I should be getting some money back.