O2 Outage Report in Newport, Telford and Wrekin, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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shaun simpson
(@shaunsimpson20) reported
from
Kemberton, England
@O2 DM sent for some help and advice please
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Dale
(@Matt_Dale) reported
@O2 Thanks for coming back to me. Wifi drop unlikely - I have a solid signal around the house, and we had no powercut that night. Background useage hard to know now but also unlikely - I reset my stats on my phone after I took that screengrab, and it's now showing 50mb, without me...
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Jane Dalton
(@JaneDal85336508) reported
@O2 20 days since fraudulent activity on my acct and despite many calls and emails I haven’t had a call from the fraud team, their SLA of 10 Days. A new phone contract was take out at ~£50 a month which I cannot afford to pay! Over to you @O2. You have a very unhappy customer.
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Tony Barton
(@tonybecks) reported
@o2 - used to be a customer. Switched networks a few years ago due to high tariff rates. Just been called by one of your phone team offering me 30% discount off my bill, when I mentioned I’m not with O2 they said ‘**** you’ and hung up on me. Charming. Guess I chose well to move!
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Brian
(@BlueMonday2021) reported
@O2 Yesterday I received 3 calls from 01793540812 (unanswered). At the same time as first call I received this text which is from O2UK "*Be alert to fraud* NEVER share this code, including with O2 staff. Help us protect your O2 account. To retrieve your My O2 account, enter code
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Stam kal
(@Stamkal1) reported
@O2 bought two Samsung watch5 on contract , they work fine in the UK but now abroad (EU) don't work. Can only do emergency calls. Enabled data roaming but calls should work in any case. When calling them it goes straight to vicemail. Cannot get through to o2 customer service
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Del
(@creisionblasus) reported
@Wee_Sammy_xoxo @O2 Same problem here. It’s ridiculous!
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Kay Kew
(@KayKew6) reported
@O2 how do I activate my account as I am unable to log in to my O2 and keep getting told to activate my account. I am a contract SIM customer
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Paul Puccioni
(@paulpuccioni) reported
@O2 is still using the "our lines are busier than usual" defence. A hangover from Covid. Your lines are always busier than usual. So employ more people. I've been hanging on for 45mins. Terrible, terrible customer service.
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Kerry w
(@Kerryw69739210) reported
@O2 very poor customer service,unresolved issue,passed from one call handler to the next to then be hung up on!!!awaiting your response to resolve a simple issue which you are over complicating!!!!!
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m@tty
(@mjwinning11) reported
@O2 surely the worst network provider out there. So many areas that have drop out zones by me. Can’t message, call, no internet. Sort it out 02!