O2 Outage Report in Newport, Telford and Wrekin, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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shaun simpson
(@shaunsimpson20) reported
from
Kemberton, England
@O2 DM sent for some help and advice please
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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princess knickers
(@princess_knicks) reported
@O2 hi, I’m seeing you reply to tweets you’ve received recently but I’ve had no reply to the one(s) I’ve sent you this morning. (No service since 5pm yesterday - no updates, no help, no help!)
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Jamen Lee
(@Jleehonw) reported
Been transferred to 5 sales/ CS team, no one got a clue how to sign me up for eSim as a new customer @O2. Can someone advise me?
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Jay
(@JayKuma92344190) reported
@O2 my SIM is not working. I'm unable to make calls nor received. I work in a GP and I need to use my phone daily. Can someone get back to me ASAP! Contact us on O2 is useless. No help what so ever!!! This is so disappointing!!
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princess knickers
(@princess_knicks) reported
@O2 service still down!! No updates on your website. No idea if or when it might be fixed. I need my phone out and about for work. How do I find out what’s going on?
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princess knickers
(@princess_knicks) reported
@JayKuma92344190 @O2 I’m having the same problem in SW2 since 5pm yesterday. Can’t get any help or replies to my tweets. I need my phone for work too - just had to contact all my clients to tell them when I leave the house - I can’t be contacted.
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Lou Pledger
(@LouPledger) reported
@O2 I have taken out the virgin media volt offer as recommended but I am unable to set up a My O2 account for some reason? At the moment I am not able to reap the benefits of having this o2 number on the volt offer until I have this set up, help needed
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RG
(@RomanGeezer) reported
Hey @O2 after 30 minutes on the phone I am still unable to dial my colleagues in Ukraine. You claim “free calls to the Ukraine” yet are unable to switch my phone to dial there. Your service is useless. Now using Skype because your staff literally have no idea what they are doing
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💛💚 Mary ****** 💙💖
(@Mary_Fl84) reported
@O2 how do I contact customer services speak to real human please? Tried for 2 days your automated services really starting pi** me off. Excuse my french. #O2 #CustomerService #thursdayvibes
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Daniel Brady
(@danielbrady82) reported
Everyone’s getting in on the bill increases aren’t they. @O2 just e-mailed me and so did @SkyUK. Fluff it that it’s essential to provide a better service, which we know is pants. So customers can’t change tariffs mid contract without being charge but you can do it and it’s fine
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princess knickers
(@princess_knicks) reported
@O2 still no service - no reply from you, no live chat agents available on your app, no updates. NOTHING. DOWN SINCE 5pm YESTERDAY