O2

O2 Outage Report in Newport, Telford and Wrekin, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/22/2025 10:30

December 22: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Emma_Meerkat Emma 🖤🤍 (@Emma_Meerkat) reported

    This whole @O2 signal issue is really starting to get on my nerves. I've not been able to make a stable phone call in weeks.

  • matthewjorange ᗰᗩTT-ᕼEᗯ ᗰᗩKᗩᐯEᒪI (@matthewjorange) reported

    @O2 Never have any signal. Wherever I go. Im in the Gu12 area and when I do its Slow. Meant to be 5G and thats a joke. That's even worse never works. Hence why you are they worst provider in the UK.

  • piano_christina Christina Lawrie (@piano_christina) reported

    @O2 Thank you for your reply. Surely that's not correct? For an hour of interrupted service, fair enough, but I had no data on Friday, Saturday or part of Sunday. That's a pretty bad service.

  • AlexandraRants Alexandra ♿️ (@AlexandraRants) reported

    @O2 Hi, I've tried to fill in the form to keep my number as I move over to O2 and every time I fill it in it says "Oops. Something's gone wrong". I can't figure out what's gone wrong, there's no explanation or elaboration. Help?

  • JoanneEdwards69 Joanne Edwards (@JoanneEdwards69) reported

    @TomBosworth @O2 I’ve just switched to ID mobile and they seem really good. My son has been with them for over a year with no signal problems. In fact he always had better signal than I did when we were sat next to each other when I was with EE

  • Charlie220612 Lord Charlie-Rae Field (@Charlie220612) reported

    @O2 help please! Trying to log into my 02. Number on account doesn’t match mine - it’s a previous number - so can’t get an Authentication actioned. Tried live chat and it refers me back to the myo2 app and it’s a vicious circle!

  • ClimatePad ClimatePad (@ClimatePad) reported

    @O2 Problem is resolved. Thanks for your help.

  • AlfaLady Anwen Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇺🇦 (@AlfaLady) reported

    @TomBosworth @O2 There is only one and that’s EE , I have never had trouble in this country or abroad

  • harmonics28 izzy (@harmonics28) reported

    @TomBosworth @O2 EE, im out in the middle of nowhere and still get signal 👍

  • pauldward Paul Ward (@pauldward) reported

    @NathanJBright @O2 Get a free pay as you go sim (on different network) & port number across. Then a new O2 contract through the third party website & port number back. It’s worked every time I’ve tried it (although I’ve not done it on O2, but can’t think why it wouldn’t…)