O2 outages and service status in Newport, England
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- O2 generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Helen Evans (@helendoris2012) reported from Stafford, England@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
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Philip Drury (@DruryPhilip) reported from Penkridge, England@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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Rhian Doyle (@rhiandoyle67) reported from Oakengates, England@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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shaun simpson (@shaunsimpson20) reported from Kemberton, England@O2 DM sent for some help and advice please
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Helen Evans (@helendoris2012) reported from Stafford, England@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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Lee Watson (@leewatson04) reported from Market Drayton, England@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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John Davies (@johndaviesrev63) reported from Madeley, EnglandJoined @O2 yesterday but trying to get through to customer support today is ****.
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🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Helen Evans (@helendoris2012) reported from Stafford, England@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, EnglandHi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Phullup (@pherlopolus) reported from Telford and Wrekin, EnglandTwice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Karl Hagemann (@w1nd0e) reported from Stafford, EnglandGood job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reportedIs anyone else getting absolutely inundated with calls from an offshore @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?
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L🍒 (@xlilyyrobinson) reportedVery upset with how @O2 treat customers who have been with them a long time. I have had an ongoing complaint since Aug 25. Can’t seem to get a call back or even a response from the social media team. Disappointed is an understatement.
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MozzaEV (@mozzaev) reportedUsed @o2 satellite up at @Beamish_Museum and was able to send and recieve texts and also whatsapps... No signal on EE so relied on o2... well done.. (this was on a iPhone 17 Pro Max)
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Steven Price (@Ste_Price) reported@GraemeNason @O2 I’ve been waiting for over 12 weeks to get this issue resolved Graeme. Sick of ringing them now and getting the 48hr fix response.
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brian mcmillan (@brainmcmillan) reported@O2 My account was wrongly disabled (O2/Virgin issue) - your staff fixed the database issue three hours ago - how long before my service is re-instated? Your live chat can't help with this and keeps dropping me as "I can't help".
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Shez (@sheritzy) reportedI hate when im using my phone in public and @O2 decides there's no more signal 🙄
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🛩️🇬🇧 David Wilding 🇬🇧🛩️ (@DavidWilding271) reportedThis - I’m in the South East and @O2 is awful to the point of needing to change networks. Yet I can go anywhere in Europe is signal is rock solid
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shelbs (@slpfiles) reported@O2 i’ve changed iphones and the sim card is being acknowledged in my new phone however it’s not being registered to messages / facetime it’s been 24 hours how do i fix this ive reset my phone, turned it on and off, it’s been deregistered from my old phone etc
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Windy Moore (@Windywowwow) reported@O2 - Dear O2 - I am at the point of no return with your inept O2 Recycling service. I’m at my wits end with the misinformation and ineptitude of getting a simple recycle!!
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Shana Hendry (@Happyengland79) reported@tehscreener @O2 Make a complaint and they have no choice but to refund you. I've got £50 coming from Jan-April. I'll be putting in another at the end of this month too. Because they never processed the refund until I got hold of them the ombudsman will deal with the now!