O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 01/22/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kevinbryce Kevin (@kevinbryce) reported

    @O2 customer service is appalling. Tried all day on the App. Tried calling long wait and then get cut off once you finally answer.

  • MarTechMan David B (@MarTechMan) reported

    @O2 How about some compensation for an lower than expected service delivered?

  • phorenzik Stu (@phorenzik) reported

    @O2 I need to cancel a contract. The number you say I have to ring always has queues of more than an hour. The app chat function never connects to an agent. I've asked for help 3 times on here and been ignored. Not a good look for you, is it?

  • DeborahMcilvee1 Debbie Mcilveen (@DeborahMcilvee1) reported

    @O2 your customer service is an utter disgrace. I will never shop with you again

  • Miss_S_Primary6 Laura Spain (@Miss_S_Primary6) reported

    @primaryteachew @O2 I know it’s a pain when you’re teaching but you just have to call up a few times and stress the inconvenience and danger you’re in as a result and ask to either exit contract early with no repercussions or for them to stop charging until service has resumed.

  • pclh_twit Paul Harland (@pclh_twit) reported

    @O2 Am new customer. My SIM hasn't arrived in gone 5 working days but logging in to MyO2 you're already billing me for it - although obviously clearly not activated yet. Order says dispatched 30th Nov but LPN tracking number provided not recognised by Royal Mail tracking service.

  • ethandickpic420 Ethandickpic420 (@ethandickpic420) reported

    @Zenith_UK @O2 @EE I used to be on 02. Got bored of never being able to use my phone outside of my house because of no signal. My phone became literally pointless. EE all the way. At least my phone is useable now

  • snowwhite_38 snowwhite (@snowwhite_38) reported

    @O2, please can you tell me why I cant select anything other than unlimited data as an option for the S22 as an upgrade but I can as a new customer? I want to keep my number but not sure if I can if I'm not buying via upgrade.

  • TonyRobertsPho1 Tony Roberts Photo (@TonyRobertsPho1) reported

    @Supersi1 @O2 🔔🔚s recently took changed my Virgin contract it now includes an O2 sim they cocked it up suprise suprise, so I had to cancel the original incorrect contract and take another one, they then debited my account £25 I contacted them and they admitted in had been taken in error

  • angelkiss1975 Hazel Clarke (@angelkiss1975) reported

    @O2 my son has recently taken out a contract for a pair of earphones that now don’t work after two months we can’t find any contact to report this for a replacement please help!