O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 03/03/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Joshacal Josh Caldwell (@Joshacal) reported

    @O2 are you able to help with a query? I've tried the live chat function on myo2 app but not getting any reply. Thankyou

  • jasebwmnn jase (@jasebwmnn) reported

    oi @O2 will you **** off calling me asking if i want to upgrade early. i told you no the first time, why makes you think i’m gonna say yes after the ******* 20th time you call me?? you’ve made me wanna change carrier you annoying ****.

  • Princess77Pink Sarah-Lulu (⫩) (@Princess77Pink) reported

    @O2 is your website down as I’m having trouble logging in? Anyone else having problems or just me?

  • ReganMcPhilbin Regan McPhilbin (@ReganMcPhilbin) reported

    Arranged a call back with @O2 to discuss the issues on my account, they ring me at the right time and then now noone is there? #joke

  • ash120791 Pr3ttyNightmar3 (@ash120791) reported

    @O2 beyond a joke, can't pay bill online and told to phone, when try to phone all we get is the stupid auto system that keeps telling us do online which we ******* can't. Yas need to fix your customer service lines cause a robotic system is useless when we need an actual person

  • NinaSul92629074 Pretty pringle (@NinaSul92629074) reported

    @O2 absolutely shocking customer service. Someone has taking a brand new iPhone out on my address. I am still getting letters 6 months on for her with threats of debt collectors being sent despite speaking to 4 different customer service operators.

  • BigNick_Gaming Nicholas Rogers (@BigNick_Gaming) reported

    Hey my good friends @O2 can you help track an order? Supposed to arrive today but tracking number won't work

  • MasonA_Mrs Mandy (@MasonA_Mrs) reported

    So come on @o2 someone needs to answer the phone, yes I’m on hold again or tweet me to tell me the code. I can’t get it over text as there are more than one number on the account. Help please @O2

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported

    Hi my babies @O2 I'm six months in to my plan and my free @disneyplus reward ran out in March. How do I cancel this from my tariff as I've been paying a couple months now... none of the shows are resonating with me as if yet🤓

  • shaolin250 Shao (@shaolin250) reported

    @O2 please stop ignoring my tweets about not having reception since Friday. I detest having to say this like an internet warrior but I feel like this big of a break in service warrants escalation to Ofcom, especially with the vague guidance you’ve provided on “mast repairs”