O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 02/23/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Magic_lite Lamis El-Rashid (@Magic_lite) reported

    @virginmedia Doesn’t matter ! You still have the most appalling customer service . After 10 years as a customer - I can’t believe I spent 5hrs between online chat and on the phone to resolve a simple issue . Volt responsibility is clearly a ping pong ball between you and @O2 So disappoint

  • zombie_apoc1 GJM (@zombie_apoc1) reported

    @O2 I never used to have so many unwanted nuisance calls. I only give my number to family and close friends and always tell genuine companies not to share my details. Drives me crazy.

  • GMU12PHY Gray (@GMU12PHY) reported

    C'mon @O2 why is it taking so long to fix a network fault. Its been a week now! 😩

  • emilyjade_xo 𝐸𝓂𝒾𝓁𝓎 𝒿𝒶𝒹𝑒 💁🏼‍♀️ (@emilyjade_xo) reported

    When are @O2 going to to sort their network problem out 🤬 constantly not being heard on the phone whilst due important calls are not ideal

  • hawkytalky111 The original (@hawkytalky111) reported

    @O2 hi, I have just logged into my account to check my bill and my agreements aren’t visible. I spoke to someone on the phone yesterday and they weren’t able to fix it. Any idea on how to rectify? Thanks.

  • terryha97101137 TERRY @57 (@terryha97101137) reported

    @O2 your customer service is appalling. November 13th I upgraded and paid my balance. I still havent received my new phone and am now paying for 2 contracts. I cannot get through to anyone ans no-one phones me back

  • Ndebelebev Beverley Ann ✈ (@Ndebelebev) reported

    @mr_w_snapper @O2 Never had an issue with 3 wherever I have been in the World...

  • gemmiekk Gemma (@gemmiekk) reported

    Twice now @O2 have cut me off because I haven’t paid the bill that’s due tomorrow. Great service.

  • Tiagrace_19 still here🧞‍♀️ (@Tiagrace_19) reported

    @O2 I’ve had no service in my house for 4 months. Nothings been sorted, can I cancel my contract?

  • MartinJTelf Martin James 🇪🇺🇪🇺🇪🇺🔸💙 (@MartinJTelf) reported

    @NadineDorries @virginmedia @O2 You are really that stupid, it’s not the EU that have imposed roaming charges on U.K. its business decisions by mobile companies to reimpose them.