O2 Outage Report in Newport, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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shaun simpson
(@shaunsimpson20) reported
from
Kemberton, England
@O2 DM sent for some help and advice please
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alex louise
(@alexlouise222) reported
@O2 Yep all that my laptop got reboot other day everything ur o2 not working as my friend went on hers trying get CL tickets turns out still don't work
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MrTrendizzle
(@MrTrendizzle) reported
@O2 10+ years of being a customer with 4 contracts. Recently missed a payment of just under £15. No text, letter or email until yesterday when i get threatening letters demanding payment along with default notices and then today i get one saying my device is being disconnected.
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Jim purkis
(@jim_purkis) reported
@virginmedia @O2 I have been having issues with WiFi dropping out too and they still won’t send a replacement hub - been a customer for 10 years and equipment is about same age- just want to speak to someone who knows what they are doing rather than trying to sell me more stuff - so frustrating
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JB
(@Retro_fxtrader) reported
What’s going on @O2 had an email saying my phone was arriving Tuesday and it’s now Thursday with no sign of it. No tracking information and no one in support can help apparently. #NoBodyKnows
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Bethany Jayne
(@BethJGroom) reported
@O2 Yes, I’ve done all of the above and even tried resetting my network settings
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Sarah Caldwell
(@scaldwell1992) reported
Either I just have bad luck or @O2 hates me :) been a customer for 15 years and never win **** on their competitions or instant win things. What a joke lol
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Bernie
(@adoseofb) reported
@O2 I’m having issues logging in with virgin media through the 02 priority app? It doesn’t load up completely and the screen freezes.
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mason
(@Kayts_) reported
@O2 trying to speak to customer service, can’t get through to a real person unless I need to talk about fraud. Told to use the myo2 chat service but there are no agents available….
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Paida Dube
(@PaiDube) reported
@O2 When will my signal be restored?? No energy to even rant... buy you could have interim updates sent out!!!
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Chris P
(@ChrisP85741416) reported
@O2 are your phone lines down? I can't get through to anyone for the last 3 hours!