O2

O2 Outage Report in Newport, Telford and Wrekin, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 11/18/2025 14:45

November 18: Problems at O2

O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Telford and Wrekin, England

The most recent O2 outage reports came from the following cities: Kemberton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomMarket Drayton Phone
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomTelford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • krisbradshaw Chris Bradshaw (@krisbradshaw) reported

    @O2 hello, I joined up a new Pay Monthly customer yesterday. The contract showed the deal without the upfront and monthly discounts I got. Is this normal?

  • join4te Jay (@join4te) reported

    @O2 Day 34 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • Rob_Huish RH (@Rob_Huish) reported

    @O2 hello, is there any way of contacting customer service outside of operating hours?

  • KimberleyHillis KimberleyHillis (@KimberleyHillis) reported

    @O2 can you please hurry up and fix the signal in our area?! I haven't been able to make or receive calls for over a week.

  • GoumisJosh JMGR (@GoumisJosh) reported

    @O2 hi guys. After the WORST experience of my life with @VOXI_UK , I am looking for a new non discriminatory network. Can you confirm to me you're not charging roaming for your customers in your plans?

  • chilaspt Xicuembo (@chilaspt) reported

    @O2 another day at @Gatwick_Airport , another day without data... Personal phone, work phone, wife's phone, all good signal, no data whatsoever... When will @o2 spend a few pounds increase the link and fix the congestion problems?

  • G_warner1978 Greg Warner (@G_warner1978) reported

    @O2 just landed in #America on a business trip and am unable to make calls !!! Can’t get through to customer service and need my phone working !! #help

  • DanHitchens Daniel Hitchens (@DanHitchens) reported

    @O2 What am I paying my contract for? I’ve had almost no signal now for almost a week😩

  • tweets_marks Mark's Tweets (@tweets_marks) reported

    @O2 No disappointment. It arrived today, less than 24 hrs after I upgraded. Took a while to switch everything over, but marvellous piece of kit. Unbelievable deal and service. Going to try the local O2 stores for a case.

  • BenPOwen Ben Owen (@BenPOwen) reported

    @O2 shout out to Ali from your customer service team who's just helped me sorting out data. Best phone customer service I've ever received.