O2 Outage Report in Newport, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart Cook
(@stewpid2) reported
Come on @O2. Customer service needs improvement.
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Amaka Yvonne O
(@AYvonneO) reported
Lol. @O2 has entertained me complaining I haven’t received my sim for 5 days and only TODAY told me I could just pop into any store to get it. Customer service at its absolute finest 🙃
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Barbara Gow
(@BarbaraGow4) reported
@O2 Despite numerous attempts to get loyalty discount applied and assurances it has been it is still not done! I have spent far too much time on this and would never recommend O2 because of this. Could I arrange someone to call at my convenience?
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Amy
(@Ameslou77) reported
I have been without a phone for 6 days now. O2 sold me a FAULTY phone!! Evidence has been emailed (no response) I called but because my phones fault didn't show up 14 days after i brought @O2 dont want to know? Is this a money making scheme??? @MarkEvansO2 #complaint #consumerlaw
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ells
(@thisblondeellie) reported
@O2 If you know there’s an issue with your network in an area. That is YOUR FAULT. You should be letting me out of my contract not forcing me to continue paying £100 a month for a phone I CANT USE
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ells
(@thisblondeellie) reported
@O2 But I can’t even get through to an agent to even make a complaint with you because every time I’ve tried it’s ‘all our agents are busy’ … oh and please don’t suggest that I call the helpline, because I would’ve tried that if I had signal.
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Grainne O'Reilly
(@GrainneOReilly9) reported
@O2 All were contacted on the customer service number provided. Can you give me any explaination as to why a contract I am one month into has been changed without contractual agreement,law or mercantile limits?
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paula rogers
(@pauladrogers) reported
@O2 I have been trying for a week to connect my Apple Watch to my iPhone and keep getting error code 112. I have Wi-Fi calling on and it still doesn’t work. Please can someone help
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Chris Billett
(@chrisbillett) reported
Not sure anyone will ever get this message but if by some fluke it makes it, the @O2 data network can eat an entire smorgasbord of *****.
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Kelly Friend
(@KellyFriendPR) reported
@O2 Still having issues. Please please PLEASE can someone fix this before I terminate and leave?!?!