O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 02/16/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JonGibson6 Jon Gibson (@JonGibson6) reported

    @O2 I have been eating for 1 hour 20 minutes for someone from customer service to answer. Shocking.

  • JaneDungate92 Jane Dungate-Wilkes (@JaneDungate92) reported

    @O2 Hi - I'm trying to port my number to you using a PAC code. The phone line keeps cutting me off as it's too busy. Can you help? TIA

  • StaceyH43260239 Stacey Hagan (@StaceyH43260239) reported

    @O2 can I get any update on a phone mast not working in Bt294ab? I haven't been able to use mobile data for a week and the information on the website just says our engineers our working on it. Is there an estimate of when it will be up and running again??

  • GWA1873 GWA (@GWA1873) reported

    @O2 Hi myo2 is not going to give assistance. I still have no signal and can’t use Wi-Fi calling or the Apple Watch. Any chance of some assistance?

  • munchiebaby77 lynne hendry (@munchiebaby77) reported

    @O2 I have a Flip3 from you. I got the screen repaired by Samsung in November because it developed a crack on the fold. It's now got another crack in the same place. Samsung say I need to keep sending it away for repair. Is there anything you can do to help?

  • AJsWatchin AJsWatchin (@AJsWatchin) reported

    @O2 Ive had no signal for 6 days..all a week after you announce huge price increases. Refund pending?

  • VanessaUnsted Vanessa Unsted (@VanessaUnsted) reported

    @O2 surely someone can have some common sense and help him another way, why is everything so difficult, he needs his phone and for no reason he knows he can’t use it. We need help instead of getting a brick wall. Who can deal with this now

  • DeCleyn Robert DeCleyn (@DeCleyn) reported

    @O2 Absolutely appalling service. Hours on hold. On hold then cut off. Being transferred then cut off. Trying to migrate 4 business numbers to a consumer tariff. In the 3rd week of trying to sort this out. Staggered by the broken system.

  • hoops__45 Hoops (@hoops__45) reported

    @O2 once again with the WORST customer service. I’ve been on hold for over half an hour.

  • primmyade Adrian Prim 🌸 (@primmyade) reported

    @O2 What?? "fault free service"? you had two masts providing O2 coverage, you now have ZERO masts providing coverage...thats a TOTAL lack of service not a fault free service..poor response to be honest