O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 02/11/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • abarton93 Adam Barton (@abarton93) reported

    @O2 I have been without signal for a month. Please can you resolve this issue ASAP.

  • ClaireLouise121 Claire (@ClaireLouise121) reported

    @O2 you closed my fraud case and couldn’t even be arsed to ring or email to tell me why. This was Despite writing to me a few days before to tell me I’d set up a new contract when I hadn’t. Great service.

  • NickyNeedham Nicky Needham (@NickyNeedham) reported

    @O2 4/52 is 4 weeks. The phone still displays the call but it either sounds like a robot or silence! It’s happened 6 times today. Had to raise the issue with O2 now to investigate.

  • joeykins82 Joe Lynch (@joeykins82) reported

    For anyone considering switching to @O2 because they actually still have international roaming included: don’t bother; (at least in the US) it’s throttled to the point of being unusable. Get an eSIM instead and pick the most suitable domestic network for your needs.

  • ITgeekess Ess (@ITgeekess) reported

    @O2 It is pretty ace. I'm just at a point where I may potentially give it up bcus no one can hear what I'm saying when I'm on the phone to them cos signal in house is 😫

  • BFleszar Bartek Fleszar (@BFleszar) reported

    @O2 signal is poor

  • Sarj007 Sarj Mistry (@Sarj007) reported

    @O2 Looks like your Social Media team is as bad as your Contact Centre Team #badcustomerservice

  • Tashanneking Tasha ✨🌻 (@Tashanneking) reported

    Phoned @O2 3 weeks ago in regards to fraudlent accounts being set up in my name and spent 30 minutes filling in a form to be told i’d hear a response in 5-10 working days…. To then be presented with multiple letters chasing money and when I phoned customer service (cont)

  • notdodgy Roger Leitch (@notdodgy) reported

    @DavidAJTaylor @O2 Their solution is for people to reset their phones. If enough people have the phone off, you may get through. Where they say "good" coverage really means you have no service. Excellent coverage means you can get an occasional text. WiFi works.

  • arpita07_dutta Arpita Dutta (@arpita07_dutta) reported

    @O2 Very very pathetic customer service and other services, no one cares to respond