O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 01/22/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • appccessible Kevin Mc (@appccessible) reported

    Since @libertyglobal got their hands on @O2 things have really gone down hill for customers. #5GAt3GSpeeds

  • pawseygirl Louisa ⭐️⭐️💙💙🏆 (@pawseygirl) reported

    @O2 It happens at least once a month and is usually out for at least a week. It’s not good enough. I use my phone data to work and watch TV at the moment I can’t do either. How can one mast have so many problems

  • FurryMound Andrew Farrimond (@FurryMound) reported

    @Saltnpepper4eva @O2 Sorry to hear that Joseph. But also kinda happy that I’m not alone. It’s appalling. Whenever I log it on the website it says their isn’t a problem. Hopefully telling them about it on here will trigger a response.

  • Indian_Thriller Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • Saltnpepper4eva Joseph Kelly (@Saltnpepper4eva) reported

    @O2 @nareik91 I’ve been waiting for a response since Wednesday. One of your advisors sent out a replacement sim to troubleshoot poor network access, and blocked my current sim without telling me.

  • Gorman1988 Rob Knight © (@Gorman1988) reported

    Well after being with @O2 for as long as I can remember, I have finally ****** them off today! There service has been absolutely abysmal over the last few months, no signal, no 4G, no updates on why or what was being done to rectify! Customer service just as bad too! Bye bye 👋🏻

  • Saltnpepper4eva Joseph Kelly (@Saltnpepper4eva) reported

    @O2 @scook2003 I’ve been waiting for a response since Wednesday. One of your advisors sent out a replacement sim to troubleshoot poor network access, and blocked my current sim without telling me.

  • thatssosky scattered particles (@thatssosky) reported

    @O2 Hi, the voucher for tomorrow odeon is saying it’s invalid. Can someone help please

  • mummym1lkers69 jess (the return era) (@mummym1lkers69) reported

    @O2 why is my data not working sort it out

  • wendyg4073 wendyg4073 (@wendyg4073) reported

    @UMclea @O2 They're a shambles I'm in Kilmarnock and it's a joke the reception is awful 🤬🤬🤬