O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 01/17/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jpcarterx jessica (@jpcarterx) reported

    @O2 trying to contact customer support but the phone line keeps cutting off

  • EmmaF54127897 Emma F (@EmmaF54127897) reported

    Appalling service from both @dhlexpressuk and @O2 . Exact thing happened on my last order 2 years ago.

  • ravak_ Craig "Sparky" Mackie (@ravak_) reported

    Call @O2 Go through bot support Get hung up on Go through bot support Get hung up on Go through bot support Get hung up on Go through bot support Get a human (Sales Team) Cancelling Account due to CS Transfered to CS Get hung up on Literally cannot cancel my contract with O2

  • cronvek cronvek (@cronvek) reported

    @ravak_ @O2 @O2 are the literal worst.

  • Mcfcok71 StavPetrou BSc(Hons) Part time model (@Mcfcok71) reported

    @O2 No chance you've gone, your prices are bad enough at 36 months, I'd hate to see the price of s normal contract

  • SuperDad1985 SSaiyanDad (@SuperDad1985) reported

    @o2 because of you upgrading the mast need me you have basically cut me off from my support network

  • tweepy_pie Dina Parmar (@tweepy_pie) reported

    @O2 customer service is terrible

  • Chelsey_Pidgeon chelsey (@Chelsey_Pidgeon) reported

    @O2 Is there a problem in the RM9 area? My 4G is awful!

  • Darren_Moody Darren Moody (@Darren_Moody) reported

    @O2 changed my parents phone contract three days ago. Awaiting new SIM card to be posted, but since the phone call had no signal at all.

  • DanielKasali2 Daniel Kasali (@DanielKasali2) reported

    @Sanhall74 @O2 I paid a debt to 02 a year ago and 02 still hasn't update it on the credit file. Am trying to apply for a Mortgage but the Mortgage companies think I'm in debt with 02. Companies usually update paid off debt but 02 hasn't. Been trying to email them but its been poor response.