O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 03/23/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ChelseaCoakley 𝐂𝐇𝐄𝐋𝐒𝐄𝐀 ♡ (@ChelseaCoakley) reported

    I’m fed up. Nearly 4 hours trying for #PeterKay tickets on @O2 priority. Still getting the same messages, “session timed out”, “not allowed” & “oops sorry this website isn’t working right now” How you can say people are buying tickets I’ll never know. #o2down #O2Priority 😡👎🏼👎🏼

  • donnaainz26 Donna Ainslie (@donnaainz26) reported

    If it says this priority content is not available does that mean it has sold out or just still not working properly? @O2

  • ruthieharnor Ruth Carlin (@ruthieharnor) reported

    @LucySmale5 @O2 @peterkay_co_uk I was similar until just now... on the laptop (not the app which never loaded) I googled 'o2 priority peter kay london' and kept refreshing that link. It worked after a few refreshes!

  • SleeplssInCapeT Fern (@SleeplssInCapeT) reported

    @O2 Don't apologise, that does not help us. Fix your site and STOP those buying tickets and reselling for £600+ on opther sites. Disgusting!

  • therealashers Ashley Hayman-Gill (she/her) (@therealashers) reported

    Overheard in Tesco "You heard about everyone trying to book on for that comedian from Manchester? Apparently the WHOLE. INTERNET. went down and nobody could get tickets." @peterkay_co_uk congratulations on breaking the internet apparently 👏 👌 #O2Priority @O2

  • laura_taylor29 Laura Taylor (@laura_taylor29) reported

    @O2 That’s not the sodding point is it - they are now on resale sites for stupid money!

  • CastleMum Kay Emdon (@CastleMum) reported

    I wonder whether @GreggsOfficial custom has fallen as a result of the @O2 Priority App being down all day?! Peter Kay is stopping people getting their sausage rolls!

  • EllieJe70678596 Ellie Jenkins 💗 (@EllieJe70678596) reported

    Anyone else having the problem that @O2 aren’t sending the codes to your phone to be able to try and log in 😔 all I wanted was some #peterkay tickets

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported

    @O2 tterly contemptible way to treat customers. Big difference between, its busy, you're in a queue and it simply not being fit for purpose.

  • Jak_Collier Jak_Collier (@Jak_Collier) reported

    Can't fathom how a huge company like @o2 can **** up so bad with their priority app for the Peter Kay tickets. There was always going to be a huge demand!