O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 01/13/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Cliodhna1996 Cliodhna McGivern (@Cliodhna1996) reported

    @O2 Clearly all your customers have problems if it’s taking this long for response and adequate actions! I just want my refund which I’m entitled to nothing more nothing less and for the lies and false promises to stop!

  • jamesfrhodes James Rhodes (@jamesfrhodes) reported

    @O2 need some help - new iPhone in February, previous info/data transferred from old iPhone. Green text messages not sending to anyone without iPhone (message send failure every time). Need this fixing ASAP but can't get hold of an O2 advisor.

  • _murraybowman Murray Bowman (@_murraybowman) reported

    @o2 so you’ve turned my service off again after saying you fixed an issue on my account. I’m now back to being left without any service!! Worst decision joining @o2 😩😩😩 being told the classic, it’ll be 5 days before we can look into it, rubbish!!!

  • BillLdn billy c (@BillLdn) reported

    @O2 its not building material inside and out i am having issues, i can place my phone to the window where there is minimal material and still have issues dont pull that one, my partner on EE has full coverage so it cant be building material, unless the o2 signal is inferior to EE

  • ErikDoIt Erik de Wit (@ErikDoIt) reported

    @O2 no signal. On phone with your colleagues via different number. Great to see you get people in SA to work for problems in the UK. However it be great that they call back on the number as promised. Rather than me wasting 31 mins get hung up to do a test and no call for 2 hrs

  • anotkatod Anot Katod (@anotkatod) reported

    @O2 worst customer service I've ever seen in my life thank you o2 you should be ashamed of yourself there is a service you can't provide

  • johnpudneyhq John Pudney (@johnpudneyhq) reported

    @O2 I appreciate that, and I really do understand that this isn't your fault. But it remains an absolute p***take to charge me for a service you know you can't provide and to want to charge me more than is left on my contract to leave early. That's abysmal customer service.

  • anotkatod Anot Katod (@anotkatod) reported

    @O2 In 2022, non-working e-sim broken gsm network bravo👍

  • nat_mortimer 🖤 (@nat_mortimer) reported

    When @thisisheart ring you about #heartmakemeamillionaire but your @O2 signal is so **** your phone doesn’t even ring - just gives you a text notification! I am devastated 🥲🥲🥲🥲🥲 #cursed #notgoodenougho2

  • Cliodhna1996 Cliodhna McGivern (@Cliodhna1996) reported

    @o2 need to provide stores for people to go into instead of their call centres since you can’t fob people of to their faces! Not going enough that local stores are only worried about sales as opposed to customer service