O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 01/20/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • judeyjudey Jude Harley (@judeyjudey) reported

    @O2 It’s still not working FYI

  • Joe_DMB Joe (@Joe_DMB) reported

    @O2 Ok, but help@me out here before I speak to them, is it mandatory or law for a company to say they are using premium rate phone numbers in their communications with consumers/customers?

  • TimBrock_DtD Tim Brock (@TimBrock_DtD) reported

    @PercyTheCat8 @O2 They didn’t. The network providers sent the message.

  • tiatto1 Phil (@tiatto1) reported

    @O2 It is an invasion of our privacy. Have you received payment from the Government to send this message? If so, you have not been asked, but our making monetary gain from a service we pay for.

  • JKilsby Jamie (@JKilsby) reported

    @SkyHelpTeam who do I speak to about poor/no network coverage on Sky Mobile? Your coverage checker says the complete opposite to what I actually receive, and has done for the entire time in the area I live. Either the coverage checker is lying or your (@O2) mast has never worked.

  • richtemma Emma-Louise Ritchie (@richtemma) reported

    @O2 my phone was accidentally put in water. It’s supposed to be able to withstand one meter of water for up to 30 minutes but stopped working! Can you help?

  • vvxnture meg ♎︎ (@vvxnture) reported

    @o2 why have i had no service all day😭

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported from Castlereagh, Northern Ireland

    @O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.

  • fergalkerlin Fergal Kerlin (@fergalkerlin) reported

    @O2 I don’t need to check the network in the area so I don’t need your link, maybe u should follow the link yourself a see what the problems are! I already know that the coverage is terrible and has been for a long time

  • eyescotia eyescotia (@eyescotia) reported

    @O2 when are you going to you fix our mobile mast that's been down for over a week? IV13 area. Phoning you about it is soul destroying. Anyone there?