O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/18/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • quinnydreddiva Aijay (@quinnydreddiva) reported

    I'm typing this out of deep frustration. I got the Samsung S21 in February, I've used Samsung phines for over 7 years at least and this is the 1st one that has had overheating issues.I tried to see of it was a one-off experience but it keeps happening Once i'm on a call @O2

  • Rik_waldron Rik the retroish gamer (@Rik_waldron) reported

    @O2 my mobile Internet has been shocking the last few months but yesterday was exceptionally bad. Apparently it was 4g+ but it was taking minutes to load websites. Streaming anything the last few months has been bad because it's constantly buffering. 1/2

  • Ericpro42805304 Eric proctor (@Ericpro42805304) reported

    @O2 So how do you show support all year round. I bet you won't reply as you can't tell us because you don't

  • DMetcalfHall Dean Metcalf-Hall (🏳️‍🌈🇬🇧🇩🇪) (@DMetcalfHall) reported

    @VMO2News - How soon before we have @virginmedia offing a bundle with an @O2 mobile (or visa versa). AND, is Virgin Mobile going to switch its Virtual Mobile Network to O2? PLEASE, PLEASE, PLEASE…!!! I’ll get on my knees and beg if I have to!

  • pleased2bme Ms Understood (@pleased2bme) reported

    @O2 your customer service agents have no clue about contract law

  • Claire_Edberg Claire (@Claire_Edberg) reported

    @O2 Yes, i looked my password up in my book and ive logged on with my logging in info, plus 4 digit code. Thank you for the help.

  • chirpy500 Chirpy1 (@chirpy500) reported

    @O2 Got Dad a new phone. Number not transfered even though set up in your shop last week. Dad 85 and stressed by complication. Please help.

  • cristinazippo1 Jenifer Ordonez (@cristinazippo1) reported

    Since @O2 merged with @virginmedia my internet connection on my mobile has been the worst ever. Honestly, I’m really thinking to get other mobile supplier

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • gibson98675 Kira Gibson (@gibson98675) reported

    @O2 why is your network down but your website saying there's no problems? I have to find WiFi to be able to do anything online 😠