O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/16/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AnonymousProfil Anonymous (@AnonymousProfil) reported

    @jobs4couples @O2 Same story here exactly! Even getting emails telling me to collect the phone that i already collected lol. Sick speaking to "support". Their systems are garbage, I.T needs sacked. zero confidence with these jokers now. Unprofessional operation

  • alasdairsloan alasdair sloan (@alasdairsloan) reported

    @O2 Why is it so hard to change a spend cap? The help page doesn't help, you can't do it online, none of the auto helps can do it and no agents are available. For something that should be the click of a button

  • shinhan93 Shannon (@shinhan93) reported

    @O2 In Majorca and my data roaming doesn’t work (it’s switched on). How do I solve this please? It’s connected to ‘Movistar’ network.

  • goblinshagger Pheel-it Steak (@goblinshagger) reported

    So @o2 again lied, wont let me cancel and have lied

  • daviddunninguk DavidDunninguk (@daviddunninguk) reported

    In mega moan mood today but honestly @O2 you take the P now. Charging for a sub standard service on calls as well as 4G. Then you have the cheek to tell me 5G is here #york. You can’t even manage a interference free telephone call by the station

  • damianparsons Damian Parsons (@damianparsons) reported

    @O2 hi guys, my 5G coverage has disappeared and I’ve had a network message on my phone saying you’ve turned off 4G calls, any ideas? Post Code Enfield EN2

  • CraigAlder Craig Alder (@CraigAlder) reported

    @O2 Yes it’s about the same issue. I’d just like to resolve the issue promptly, rather than it being left in a state of unknown, being passed between customer service teams.

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported

    @O2 what is going on can’t call or if callings cuts out call fail 😡

  • RyanWoodley RyanWoodley Explorer (@RyanWoodley) reported

    @O2 wow your customer support is so bad. After 5 calls to customer support and agents hanging up because they don’t speak English i want to give up trying to activate this sim 💩

  • mluk2011 Matt (@mluk2011) reported

    @JennyWren1977 @O2 Agree, never ever works. Waste of time