O2 Outage Report in Newport, Telford and Wrekin, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Newport, Telford and Wrekin, England
The most recent O2 outage reports came from the following cities: Kemberton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Phone | |
| Telford |
Phone | |
| Market Drayton |
Phone | |
| Telford |
Phone | |
| Telford |
Phone | |
| Telford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Anderson 💙🇺🇦
(@MrRichAnderson) reported
from
Bridgnorth, England
@O2 I live in Worcestershire and seem to have no mobile data yesterday or today. Other users similar problem so not my phone. Any update?
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Paul Emmett
(@paul_trombone) reported
Really helpful that @O2 has been texting my account info to a different number and when I don’t respond they block my service, and moan at me when I call support! Cheers, that’s helpful!
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Oliver Fytche-Taylor
(@OllyFT) reported
@iD_Mobile_UK @O2 @giffgaff But clearly the offers are useless to me if I can't access them?!? Seeing them on the website makes it worse when they are great offers but I'm prevented from taking them! It was your sales team that should've called me, I made a complaint but it has still made no difference.
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Bigg Redd
(@PassmoreGavin) reported
@O2 your signal strength in Cwmbran and Newport is shockingly bad. You charge heaven and earth for 5G, but you can’t get it in either of those cities and towns. Please sort this crap out.
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Jay
(@join4te) reported
@O2 Day 130 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Paul
(@_LoneWolf_) reported
@badassscotsman @O2 They sent me a new SIM telling me I'd have to call to activate it. Then proceeded to deactivate my old SIM the day the new SIM was sent out leaving me without a signal for over 1 1/2 days. Gotta be a huge issue to make that sort of mistake.
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Sharon Daley
(@Finaction) reported
@O2 can you help? I am abroad and can’t seem to call anyone
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Sophie Clemens✨💋
(@sophieclemens_x) reported
Poor customer service making people wait hours then keep transferring them to others who don’t know & cutting you off on purpose multiple times. Poor excuse of a company. Will no longer be an @O2 customer after this having been with you for more than 10 years. Disgrace
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Peter Wilkinson
(@PeteTheLegoShed) reported
@O2 So do I just need to activate once my current subscription has run down?
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gary swailes
(@swailsy) reported
@O2 just got a email with my bill with the end of a mobile number attached. I haven't even received the sim card yet and every time I try to login it keeps saying something has gone wrongs