O2 Outage Report in Newport, Telford and Wrekin, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
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shaun simpson
(@shaunsimpson20) reported
from
Kemberton, England
@O2 DM sent for some help and advice please
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Barton
(@abarton93) reported
@O2 I have been without signal for a month. Please can you resolve this issue ASAP.
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Claire
(@ClaireLouise121) reported
@O2 you closed my fraud case and couldn’t even be arsed to ring or email to tell me why. This was Despite writing to me a few days before to tell me I’d set up a new contract when I hadn’t. Great service.
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Nicky Needham
(@NickyNeedham) reported
@O2 4/52 is 4 weeks. The phone still displays the call but it either sounds like a robot or silence! It’s happened 6 times today. Had to raise the issue with O2 now to investigate.
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Joe Lynch
(@joeykins82) reported
For anyone considering switching to @O2 because they actually still have international roaming included: don’t bother; (at least in the US) it’s throttled to the point of being unusable. Get an eSIM instead and pick the most suitable domestic network for your needs.
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Ess
(@ITgeekess) reported
@O2 It is pretty ace. I'm just at a point where I may potentially give it up bcus no one can hear what I'm saying when I'm on the phone to them cos signal in house is 😫
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Bartek Fleszar
(@BFleszar) reported
@O2 signal is poor
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Sarj Mistry
(@Sarj007) reported
@O2 Looks like your Social Media team is as bad as your Contact Centre Team #badcustomerservice
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Tasha ✨🌻
(@Tashanneking) reported
Phoned @O2 3 weeks ago in regards to fraudlent accounts being set up in my name and spent 30 minutes filling in a form to be told i’d hear a response in 5-10 working days…. To then be presented with multiple letters chasing money and when I phoned customer service (cont)
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Roger Leitch
(@notdodgy) reported
@DavidAJTaylor @O2 Their solution is for people to reset their phones. If enough people have the phone off, you may get through. Where they say "good" coverage really means you have no service. Excellent coverage means you can get an occasional text. WiFi works.
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Arpita Dutta
(@arpita07_dutta) reported
@O2 Very very pathetic customer service and other services, no one cares to respond