O2 Outage Report in Newport, Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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frel
(@frel20252538) reported
@O2 Ordered a new SIM last Wednesday, still not received it and contract with another phone supplier runs out tomorrow...not impressed with your service so far
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Crzynic83
(@crzynic83) reported
@O2 what is going on in and around Birmingham today. Absolutely no signal!!! And I pay for this?
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Liam Conway
(@liamjconway1) reported
@O2 my network is down!!! No access to nothing, had to wait to get home for access to net. What’s going on????
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Jamie Hosey
(@JamieHosey) reported
@O2 I've tried various cables and plugs to no avail. The port doesn't appear damaged and was working fine until maybe a month ago. Surely a handset that's less than a year old shouldn't have problems?
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Powda
(@powdajam) reported
@O2 hello I got some Idles tickets on o2 priority last year and it’s been rescheduled for January but I can’t find the ticket confirmation anywhere, can you help?
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Nicola Thornton
(@nicolaThornton7) reported
@O2 I understand they are busy and I’m waiting patiently but when I actually get through and then get cut off, the customer service person doesn’t call me back. They know my number…it’s my o2 number!! 😡
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Dr Hannah Durand
(@DurandHannah) reported
Hi @O2, you charged me three times for a single top-up and when I got in touch via your complaints email I was told you have to issue the refund via cheque? Why can you not put the money back in my account? It is 2021.
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KSC LTD
(@KSC_Ltd) reported
@AuntiePegg @ThreeUK @O2 Been with o2 since 2007 - Never had any issues and never changed providers :)
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Whiskers
(@miss_whiskers_) reported
@O2 Is there an outage in Southampton area, have no reception at all.
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Jamie Hosey
(@JamieHosey) reported
@O2 Hi my Samsung phone is less than 10 months old and will not charge via a lead. I believe the charger port may be faulty. Can this issue be rectified under warranty?