O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 01/26/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • schmooklaa Unstable_Genius (@schmooklaa) reported

    @O2 what the hell is going on with your customer service? Had to say I wanted to leave in order to finally speak with someone. upgraded to get more data, which won't come into play for 10 days and then couldn't buy a bolt on.

  • Dip5263T TDip5263 (@Dip5263T) reported

    @O2 absolutely shocking! 5 days no call from the network team, no call back from a manager, been advised to wait another 24hrs for a response #poorcustomerservice

  • Natalie63271644 Natalie (@Natalie63271644) reported

    @O2 your customer services is a disgrace. Phone under WARRANTY yet you wont replace the handset 😠 but you expect me to pay for my contract and separate for the handset. Disgusting

  • essemmex essemmex 💙🇪🇺🌍🔭🎸 (@essemmex) reported

    @O2 So you sponsor the venue but you don't provide customer service. rrrrright.

  • maxwell_fine Maxwell Fine ⚡️ (@maxwell_fine) reported

    @O2 A lot of backchat about shifts and managers being off … which as a customer I literally don’t care about. The logistics of your retail stores or disarray of equipment does not concern me as a customer. It’s embarrassing and the store deserves to be shut down.

  • Singerxen Ben Cross (@Singerxen) reported

    @rache_1819 @O2 Hi, having the exact same issue. Can send fine but can’t receive… frustrating.

  • MattTAustwick Matthew.T.Austwick (@MattTAustwick) reported

    @O2 The signal in my local area (home) of HD9 as far as Huddersfield is absolutely abysmal and I can’t even get a solid 4G or 3G connection. Can I ask what’s being done about it? I’m paying a lot of money for a service I cannot use half the time. I need mobile signal. Thanks

  • Candace90150889 Candace (@Candace90150889) reported

    @O2 you have cut off my data for no reason and every time I try to call to sort out the problem O2 cuts me off. I need help fixing this urgently please

  • shaung79 Shaun green (@shaung79) reported

    @O2 roaming charges! My daughter took out a contract before moving to Germany for 6 months. She has now been stitched with roaming charges you've introduced. Never would have taken a contract had we known. What an absolute disgrace.

  • SuperSySez GottaBigMouth😂👏 (@SuperSySez) reported

    Wonderful. My @SkyUK broadband is dead due to a fault and my @O2 mobile data 4G signal is utter cack. Blinding. Great. EE is no better either. Awesome.