O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 01/10/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Davidzayd82 David Zayd (@Davidzayd82) reported

    @O2 We should all cancel are contracts what a joke

  • jameshughes1975 James Hughes (@jameshughes1975) reported

    @O2 Don't expect anything else from o2 !!! Going downhill, Apps not working and 4g coverage is shocking roll on end of my contract !!!!

  • BELINDA08 Belinda (@BELINDA08) reported

    @O2 Who have they sold them to when your app has been down all day and is still down now 14 hours later 🤬 you should of been prepared that it was going to be high demand !!!

  • dannii_182 Danielle Davies (@dannii_182) reported

    @O2 How’s that possible when your app/site have been down all day, and still are… worst experience ever to get some tickets, especially seeing as I’ve been online trying since 9.20am…! Guess all the scalpers/bots got the tickets so they can be re-sold at some ridiculous price 🙄

  • GAVRS83 GavR (@GAVRS83) reported

    @ChristinaH1824 @O2 Argh yes, I think they've admitted defeat & took it down for maintenance... From what I've seen, it defo works better on the web browser (using Google), it will always tell you there's been a problem after you use your code to get in, ignore & easier for London 02.🤞For you.

  • Joshua_Woodman Josh Woodman (@Joshua_Woodman) reported

    @O2 Im literally so glad this is happened the month my contract is coming to an end. This paired with the terrible internet signal is the final straw for me

  • RachelEmery1 Rachel Emery (@RachelEmery1) reported

    @O2 How??? The app was down the whole day!!!

  • FrozenGekko Mr Gekko (@FrozenGekko) reported

    @katie_louise_b @O2 Do it! Left last year - wish I’d done it sooner. EE are far better for service and call quality

  • Ashby2508 Richard Ashby (@Ashby2508) reported

    @katie_louise_b @O2 I switched recently to O2 from EE due to O2 being cheaper and better data packages at the time. All I can say is I see why EE charge more. Far more reliable service.

  • GAVRS83 GavR (@GAVRS83) reported

    @andyw83 @ChrisBurgess72 @O2 Yes-appears they've taken it proper down now, overnight I suspect... Go through web browser not app, as above, ignore when you when you enter code & says a problem, there isn't-always tells me that, click to tickets... Not helpful for you in pool but London 02 seem easier to get.