O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/22/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ChaLouMusic Louise Ellinson (@ChaLouMusic) reported

    @O2 I did try to redeem the code in the restaurant! It wouldn’t load - the wifi in @pizzahut was awful, the signal was intermittent, and when the browser did finally start loading other websites, the O2 one wasn’t working. How am I supposed to use it in those circumstances?

  • crossland92 Samuel Crossland (@crossland92) reported

    @O2 still waiting on a reply regarding the SIM I ordered last Wednesday and now your live chat is down?

  • dhamer Dane Hamer (@dhamer) reported

    @O2 @o2businessuk I'm in the UK and my data network won't work😭 without network I can call customer services

  • Lippytomboy_7 LaurenO (@Lippytomboy_7) reported

    @O2 Hi I took out a contract and part of it I was to receive a £100 voucher but I never received it

  • BenjyEM Ben Clarke (@BenjyEM) reported

    @MartinSLewis @MoneySavingExp Fradulent @o2 account flagging on credit check so mortgage turned down unless we get letter from o2 explaining this. No joy despite repeated calls/emails for 3 weeks, have to move out in 2 weeks. Homeless with a 9mth old if not sorted. Any advice?

  • Silverflawsome simone stirling (@Silverflawsome) reported

    @O2 I can't try if Odeon completely disappears from the app! The fact that you aren't even mentioning contacting Tech support tells me you're well aware of this, and its likely done on purpose!

  • JohnPaulBudd John-Paul Budd (@JohnPaulBudd) reported

    @O2 Nobody gives a ****! Just sort your signal out

  • majadrobez7 Maja (@majadrobez7) reported

    @O2 my bill is overdue and i’ve been trying to pay for days now but my app keeps glitching and either telling me to try again later or simply not working. how else can i pay? (also please fix the app)

  • jenpickett29 Jennifer Pickett (@jenpickett29) reported

    @O2 beyond appalling customer service

  • Joncarms Jonathan Williams (@Joncarms) reported

    @O2 Hi, my email was set up wrong when I recently joined o2 so I can't reset my login or access "MyO2". When I try to get help it directs me to "MyO2" but I can't login so I get stuck in a loop. Can someone help me out?