O2

O2 Outage Report in Newport, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 01/21/2026 18:00

January 21: Problems at O2

O2 is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Burtjmmmassxxx Burt j (@Burtjmmmassxxx) reported

    @O2 Well @02 you lose another customer today

  • TheRedDevil2022 RedDevil👹 (@TheRedDevil2022) reported

    Oh man, this O2 priority / Peter Kay **** won’t leave my brain. I spent all day trying to get tickets. The way it was dealt with was shocking. Telling lies to their customers as well. **** you @O2

  • Mollyj_1401 Molly (@Mollyj_1401) reported

    @O2 O2 you are a joke! Your supposed to be one of the biggest mobile Network!! How are they all gone I don’t know anyone with tickets???!!! So much for paying ££££££ a month for o2 haha

  • davidpotts David Potts (@davidpotts) reported

    It’s beautiful. I need to connect to @O2 Wi-Fi at my local because the mobile signal is awful. Have a guess how you have to join? They send a code by text which never gets to you because….. …the mobile signal is awful. #genius

  • Rustyone80 Russell Kerr (@Rustyone80) reported

    @O2 Absolutely shocking. App hasn't worked since 8am this morning. Not even a chance of getting in just frozen. But suprise surprise, ticket sites have managed to get hold of them without problems and now trying to resell them at scandalously over the top prices

  • DJPearcy92 Pearcy (@DJPearcy92) reported

    @O2 The app has been down all day and still is now 😒

  • jennywrightxx Jenny Wright (@jennywrightxx) reported

    @O2 Who to? App’s been down all day!

  • SlummyMummy40 Jo Woodbridge 🌈 (@SlummyMummy40) reported

    @O2 Just laughable!! I hope other acts and artists have heard about this and never commit to pre-sales with you - you don’t deserve loyal customers or A-list artistes!

  • aliaaaao Aliaa (@aliaaaao) reported

    @O2 How can you sell out when most of your customers can’t access? The pre sale should not of gone ahead if you were unable to support a fair process. So so bad

  • HAMBOLOR IAN HAMBO (@HAMBOLOR) reported

    @O2 Need to put a freedom of information request in to see if this is transparent- must only have had a couple of tickets as everyones been trying to log in all day and it’s not been working so can’t see how they possibly sold out. People on 3 network got some