O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 03/25/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fatblokejimbo James Murton (@fatblokejimbo) reported

    Why is the @O2 signal in Blackpool ( specifically FY1 ) so rubbish ?!?! Hardly ever get more than 1 or 2 bars on 4G which also constantly drops out. Anything I can do to increase the coverage at my end ? Any help would be appreciated as it is driving me insane.

  • mrs_rossco Mrsross2014 (@mrs_rossco) reported

    Hi @O2 trying to complete this offer but the only option at checkout is to keep number or take new number. The keep option isn't valid as it only applies to moving from one provider to another but as im an o2 customer it doesn't apply. Thanks

  • TumoLPK Ben (@TumoLPK) reported

    @O2 lads, why is the mast in WA6 down AGAIN?! As soon as I leave the house I literally cannot do anything, I get no signal, no nothing. It’s been the better part of a week. If I didn’t pay you for a week you’d be pretty pissed right?

  • MelanieTolhurst Melanie Tolhurst (@MelanieTolhurst) reported

    @O2 honestly might have the worst customer services ever. I have never experienced anything like it in my life & I’m still going in circles, not kidding I’ve spend hours trying to resolve now 😭

  • HfromHorley Henry Randall (@HfromHorley) reported

    A cautionary tale. Back in June I asked @O2 to make a simple change. They made a simple error of mispelling a name. Nine @VirginMediaO2 customer service advisers later they still haven’t been able to correct their mistake.

  • MelanieTolhurst Melanie Tolhurst (@MelanieTolhurst) reported

    @O2 might honesty be the worst customer services experience of my life 😭

  • YSIV115 Sinatra (@YSIV115) reported

    @O2 there’s bad service in my area again if you guys could look into it for me and a few others

  • nick17919133 nick (@nick17919133) reported

    @O2 you are a disgrace of a network

  • EmilyC1618 Emily (@EmilyC1618) reported

    Genuinely never known service as terrible as @O2 No actual assistance offered as to how to set up new watch, I've done it wrong over an hour on live chat suddenly kicked off and now on hold on the phone. Tempted to send the bloody thing back and not bother

  • Happyengland79 Shana Hendry (@Happyengland79) reported

    Not looking good for you @O2. All the reports you ignore are more than a joke now! I bet when you pay for a service you expect it to work? You literally are ripping people off because you charge for something you fail constantly to provide #evidenceforombudsman