O2

O2 Outage Report in Newport, Telford and Wrekin, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/10/2025 03:40

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • trashycharlotte Char♥️ (@trashycharlotte) reported

    @O2 tried to use the priority 241 code but it’s not working tried it both online and getting them to scan the QR code but it won’t work and they said they can’t do anything to help and i don’t want to pay for a drink without my 1 free only reason i’m out😭😭

  • DaveThompson78 David Thompson (@DaveThompson78) reported

    @O2 Really unhappy with your recycle service. And so are many others by the looks of it. This needs investigating.

  • DorsetGolfGuy Dorset Golf Guy (@DorsetGolfGuy) reported

    @O2 why is your customer service so awful?

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported

    Hi @O2! Can I buy a SIM only plan online and get an eSIM same day? Don't need a physical SIM and need to get off my current network ASAP...

  • pulpy pulpy (@pulpy) reported

    @sampixeldot @O2 I was with 3 for a while but the service near me was worsening. O2 is amazing anywhere else in the UK except the north west. Sometimes can’t even get a signal in Manchester with 5G, far too oversubscribed.

  • Jeko7171 John Oldroyd (@Jeko7171) reported

    @O2 Anyone offering customer service? No access via phone, chat or DMs! Keen to know why my airtime tariff has just increased by 25% mid contract with no explanation

  • bobsyhawkins Robert Hawkins (@bobsyhawkins) reported

    @O2 I have provided all the information via DM but still heard nothing back. I'm afraid I will have to cancel my bill with you due to a lack of service if this is not resolved immediately. This is so unacceptable.

  • BIGLooney92 Chris tombs (@BIGLooney92) reported

    @O2 I'm a new customer coming from Virgin Media. Haven't had a good experience so far trying to contact you over phone waiting waiting over an hour. all I need to do is make sure you have my PAC code. I have been waiting 2 working days for my old number back. Please help 🙏

  • Can_U_Feel_It_ The Purpose Maker (@Can_U_Feel_It_) reported

    Really crap service from @O2 and @Apple after my 6 month old phone developed a charging fault and died. Sent back and forth between both with Apple finally picking up responsibility by repairing it today in an Apple Store (those staff were great). Still not heard back from @O2

  • CAS84Teach Cheryl Saunders (@CAS84Teach) reported

    @O2 This is constant, and I’ve already experienced poor service from o2 when I was claiming on my insurance for a damaged phone back in December ‘22. Not good when I work full time, have 2 wee ones (one with complex needs) and can’t be glued to my phone “on hold” Needs sorting.