O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 02/18/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Deanerobinson Deane Robinson (@Deanerobinson) reported

    @O2 Disney plus extra for £5.99 per month still not working. Constantly get error message saying oops there’s been a problem

  • iamhafiz91 Mohammed Hafiz (@iamhafiz91) reported

    @O2 can not believe how bad your data/network is. Can’t connect to the internet when outside. Whats the point in having 120gb when I’m only able to use like 5gb in a month. Get it fixed

  • JusticeBenson JUSTICE 🇳🇬🇬🇧 (@JusticeBenson) reported

    @O2 I'm still waiting for a call back. This is why I am shocked at how @O2 treat customers that pay their bills IN ADVANCE. 😑

  • Gorman1988 Rob Knight © (@Gorman1988) reported

    Well after being with @O2 for as long as I can remember, I have finally ****** them off today! There service has been absolutely abysmal over the last few months, no signal, no 4G, no updates on why or what was being done to rectify! Customer service just as bad too! Bye bye 👋🏻

  • Saltnpepper4eva Joseph Kelly (@Saltnpepper4eva) reported

    @O2 @Indian_Thriller I’ve been waiting for a response since Wednesday. One of your advisors sent out a replacement sim to troubleshoot poor network access, and blocked my current sim without telling me.

  • Age_of_Aquarius Type That Talk… (@Age_of_Aquarius) reported

    @O2, outside of my house my data works perfectly fine. Why am I having issues whilst in my house where I have @Virgin internet service? I prefer to use my data in home as I pay enough for it and also because Virgin’s internet is straight garbage. Fix it!

  • Sergio_FeGu Sergio Fernandez (@Sergio_FeGu) reported

    @O2 hi, I have been with O2 for more than a week, my Volt benefits are already applied in my broadband but not in my data allowance. Is there any way to check if there is a problem with my address to get it applied too?

  • appccessible Kevin Mc (@appccessible) reported

    Since @libertyglobal got their hands on @O2 things have really gone down hill for customers. #5GAt3GSpeeds

  • SiGarner1 Simon (@SiGarner1) reported

    @O2 are there any issues with your network? I can only get a 3G signal, inside and outside the house - I’ve tried turning my phone off and on and data off an on with no luck

  • nahemsworth Nicky (@nahemsworth) reported

    @O2. No data signal at my home despite showing 4G. Please will you arrange for somebody to come fix the mast and refund me the costs for not being able to hotspot to work from home!!