O2 Outage Report in Newport, Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@StokieBlokey82) reported
Worst customer service has to be @O2 They either point blank refuse to help or lie and say they'll send a reset link and then don't
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Kim Hughes
(@KimHughes1) reported
@O2 I did and I spoke to a great Operator who passed me through and then I got cut off, after 40mins of waiting. I’ve been trying for days on end to get my issue sorted
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ZaraLou 🧚🏼♀️🎨
(@CoupeZara) reported
@O2 I’m trying to speak to someone about one of my accounts. Is there parts of the website and app that’s down?
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Christopher Barnacle
(@RealCBarney) reported
@O2 Hi, no lit ooks just to be an issue with the app.
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Chris
(@Nyerider) reported
@Firebreather_Uk @O2 Another week goes by without any update. O2 have just the worst customer service.
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Sarah Newens
(@SarahNewens) reported
@O2 Yes you have and let's hope the people running O2 realise that you good customer service is key to maintaining loyal customers
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Alan Swindells🇪🇺🔶#RejoinEU. Still European at❤️
(@HiFiAlan) reported
@ChantelleSeddon @tomclearwood @O2 If you get a decent signal on O2, switch to Giffgaff, as I did a couple of years ago. They use the O2 network, but do not tie you into a long contract. You will have to buy your handset outright but monthly costs are tiny in comparison. btw I have no connection with them.
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Paul Molloy
(@Paul_Molloy1) reported
@O2 Probably the worst customer service I have ever encountered.
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Emma Brown
(@emma_lou_brown) reported
Trying to switch phone networks and gain a PAC number from @O2 is like trying to ask for the nuclear codes ... "there has been an issue processing the request..." This is ridiculous!!!
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Patrick Johns
(@MrPatrickJohns) reported
@O2 May I gently suggest that customer service consisting of a text telling you to call 202, and a voice on 202 telling you to text... followed by Twitter support with 30+ minutes between replies... isn’t good enough?