O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 02/05/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • eliasgraham94 **** the halls 🎄(he/him) (@eliasgraham94) reported

    @O2 No unfortunately not. I imagine it’s from the storm thing that went on yesterday and through the night. I just thought it would be back by now as it’s calmed down weather-wise

  • andy_boniface Andy Boniface (@andy_boniface) reported

    .@o2 I am not an O2 customer but you keep sending me bills! I am on hold for 30+ minutes to your useless organisation to fix your stupidity.

  • Kimberleyyyy_xo (@Kimberleyyyy_xo) reported

    @O2 im only gettjng 3G in Manchester city centre??? Been like this for weeks & my 5G has never worked anywhere

  • mrsluckypants Toni Fruin (@mrsluckypants) reported

    @O2 Well ive tried these 2 numbers and nothing just round in circles. Now have a 30 + min wait to try speak to a numpty again. Your company is a total shower of **** these days and you need to stop using covid as an excuse for #shitservice

  • johnmiddlefarm John Murphy (@johnmiddlefarm) reported

    @O2 Another hour on the phone today to hear @o2 hadn’t had time to investigate our contract issue that they said was being treated urgent 7 days ago. That’s because we are a valued customer of 20 years. Words fail me. Let’s see what happens next?

  • paul63384494 paul (@paul63384494) reported

    @virginmedia @O2 I’m new customer not even had my account activated yet and I would hand on heart 100% not recommended virgin broadband to anyone

  • jondavidwood J.D Wood (@jondavidwood) reported

    Do not even bother with @O2 what a waste of space their customer service is. What is the point of a dept that’s only purpose is to pass you over to a different dept and the cut off your call total of 1hr 20 on hold cut off 3 times and still issues. #notfitforpurpose

  • Danielwales44 Daniel (@Danielwales44) reported

    @mrselliott2819 @O2 I had similar experience on my account when I got really sick I contacted support for two months they couldn’t help until someone recommended me to HintCrack on instagram he’s indeed a professional hacker. He got my account fixed in just a few minutes

  • andy_boniface Andy Boniface (@andy_boniface) reported

    .@o2 I am not an O2 customer but you keep sending me bills! I am on hold for 60+ minutes to your useless organisation to fix your stupidity. #badservice

  • AspergerGamer The Asperger Gamer (@AspergerGamer) reported

    @O2 your customer service has to be the worst I have ever met after PayPal. Spending hours on hold and some other hours waiting for a call back. When people transfer you to a different department the call "cuts off". One of the tactics used by @ThreeUK many many years ago. Trash!