O2 Outage Report in Newport, Telford and Wrekin, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Caldwell
(@Joshacal) reported
@O2 are you able to help with a query? I've tried the live chat function on myo2 app but not getting any reply. Thankyou
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jase
(@jasebwmnn) reported
oi @O2 will you **** off calling me asking if i want to upgrade early. i told you no the first time, why makes you think i’m gonna say yes after the ******* 20th time you call me?? you’ve made me wanna change carrier you annoying ****.
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Sarah-Lulu (⫩)
(@Princess77Pink) reported
@O2 is your website down as I’m having trouble logging in? Anyone else having problems or just me?
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Regan McPhilbin
(@ReganMcPhilbin) reported
Arranged a call back with @O2 to discuss the issues on my account, they ring me at the right time and then now noone is there? #joke
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Pr3ttyNightmar3
(@ash120791) reported
@O2 beyond a joke, can't pay bill online and told to phone, when try to phone all we get is the stupid auto system that keeps telling us do online which we ******* can't. Yas need to fix your customer service lines cause a robotic system is useless when we need an actual person
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Pretty pringle
(@NinaSul92629074) reported
@O2 absolutely shocking customer service. Someone has taking a brand new iPhone out on my address. I am still getting letters 6 months on for her with threats of debt collectors being sent despite speaking to 4 different customer service operators.
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Nicholas Rogers
(@BigNick_Gaming) reported
Hey my good friends @O2 can you help track an order? Supposed to arrive today but tracking number won't work
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Mandy
(@MasonA_Mrs) reported
So come on @o2 someone needs to answer the phone, yes I’m on hold again or tweet me to tell me the code. I can’t get it over text as there are more than one number on the account. Help please @O2
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Lady Vix Seaxman
(@VixSeaman) reported
Hi my babies @O2 I'm six months in to my plan and my free @disneyplus reward ran out in March. How do I cancel this from my tariff as I've been paying a couple months now... none of the shows are resonating with me as if yet🤓
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Shao
(@shaolin250) reported
@O2 please stop ignoring my tweets about not having reception since Friday. I detest having to say this like an internet warrior but I feel like this big of a break in service warrants escalation to Ofcom, especially with the vague guidance you’ve provided on “mast repairs”