O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 11/24/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BenjaminoW27 Ben (@BenjaminoW27) reported

    @O2 had my iPad Pro for about a year and it’s now not turning on at all. Is this something you can help with?

  • wiese_r Andreas R. Wiese (@wiese_r) reported

    @O2 down. Was ist los?

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • MarkVentham Mark Ventham (@MarkVentham) reported

    @O2 please could someone help I have contacted O2 four times and been promised four times my number will be switched over and now over a week later still no further forward, promised calls back not called, not sure where else to turn, apart from end my contract under cooling off

  • MrRBenno Rob B (@MrRBenno) reported

    @O2 customer service is absolutely shocking. They promised me they cancelled a sim as they couldn’t do what I required (sold me the SIM saying it could be done) I’ve received bills the last 3 months. Never used it once. Each time calling them and they reassuring me it’s sorted

  • glennknott knotty (@glennknott) reported

    @DalaiPalmerMCR @clpblue1 @O2 Same in heywood keeps coming up not registered on the net work .been giving them **** for a month they are brain dead

  • NJMILZ NiKkI (@NJMILZ) reported

    @O2 So apparently the bill has been waived cos i closed my account down before the next bill was due? i had the number for a week or two. is this correct information? THANKS

  • ollyloosemore Olly Loosemore (@ollyloosemore) reported

    I need help @O2 I can’t connect to the London Underground wifi: Sorry, but wifi on the Underground is only for people on O2. If you've just joined us, it might take us a few hours to sort out.

  • louisecooke94 Louise Cooke (@louisecooke94) reported

    Hi @O2 I’m currently abroad and my data isn’t working. My data roaming is turned on. I also had this issue when I went abroad a few weeks back. Can you helppp????

  • SR_ARUN_ SR (@SR_ARUN_) reported

    @O2 Help immediately. My E SIM is deactivated although I didn't receive replacement SIM. Check DM sent. Immediately activate my SIM card.