O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 03/02/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jamieinindia Jamie (@jamieinindia) reported

    @O2 After escalating CRS called me back after 5 days (after being told 2) at 5pm on Friday. Wasn’t convenient, but he couldn’t call me back at a later date and would send an email. Email said issue was because a mast was removed from near my home (not where I was raising issue) 2/5

  • LesleyDicker Lesley D1980 (@LesleyDicker) reported

    @O2 theres been a problem in my area for 3 days now!!! lots of people on fb complaining about it! I need my phone for work! not impressed

  • Joannewhite1978 Jo White (@Joannewhite1978) reported

    @O2 hi, what are the current call & message charges on your network while holidaying in palma nova please?

  • jamieinindia Jamie (@jamieinindia) reported

    @O2 Was having a wobble over the fact that your network is woefully insufficient in London. First rep (via chat on your website) kept telling me it was my phone despite explaining that others on different accounts / phones having same issue (not helpful, clearly) 1/5

  • martinamercer Martina Mercer (@martinamercer) reported

    @O2 your customer service made my daughter cry, so abusive. Cancelling all 5 VIP contracts with you tomorrow. Disgusting.

  • doreythemonster kerry sharp (@doreythemonster) reported

    I didn’t think it was possible to get a mobile network worse than virgin but then I switched to @O2 it’s horrendous

  • Ilanit986748252 Ilanit (@Ilanit986748252) reported

    @martinamercer @O2 Absolutely worst customer service. I was transferred from one to another and each time they put the phone down on me.

  • capnmac85 capnmac 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@capnmac85) reported

    @O2 I have had no signal for 2 days. Iv followed the online advice. Didn't help. I've sent an email. Got a useless email back. Aside from going into a shop do you have any help for me?

  • vhawp ? (@vhawp) reported

    @O2 Im really unhappy with your service, pls can you reply to my concern its urgent. if i bought another ticket to a concert that i’m already going to for my friend, would we still be entering together or are there multiple entrances that wld make us not be able to go in 2gether?

  • AndyRowberry Andy (@AndyRowberry) reported

    Can someone explain to me how, if you are an @O2 pay as you go customer, you don’t get access to the “big bundle deals” that new customers get, ie 3 times more data for the same price?