O2 Outage Report in Newport, Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Newport, Telford and Wrekin, England
The most recent O2 outage reports came from the following cities: Kemberton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Phone | |
| Telford |
Phone | |
| Market Drayton |
Phone | |
| Telford |
Phone | |
| Telford |
Phone | |
| Telford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Beans
(@FullAhBeans) reported
@O2 why is it only criticism of the service support or functionality that gets this bs system limitations reply but if someone says “hey bestie” you’re suddenly able to talk to your customers on X?
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HER
(@LUTTI_x) reported
@vscath @lilleyjnr @O2 Same wtf
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wendy driffield
(@driffield107) reported
@O2 could you tell me if there is a problem login into mobil app, as have been trying to log in and just keep getting sent verify account link but then it just keeps going back to this same message after clicking link in email, have tried on tablet and same thing happens
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Kimberley Turner
(@kimturner70) reported
Is there anyway I can speak to someone in customer service from @O2 that works in the UK?
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Graham Hollebon
(@grahamhollebon) reported
@O2 I'm no longer a customer but have a small credit on my account which you want to repay me. I no longer have a DD with you and I cant see how to resolve this via your app. Help please.
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Nigel 🇬🇧
(@Pylon54) reported
@rugbywebdesign @LARob30 @O2 Been trying to cancel a contract for almost an hour now. Both web and app keep sending me round in circles. I don't want either a STAC or PAC code as I'm not signing up with a new provider. The customer service number just keeps repeating "that they're extremely busy"
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Debbie
(@Hatesbadserv911) reported
@MartinSLewis Plus you cannot cancel ONLINE, you can buy online, you can operate your account online which is what @O2 & everyone makes you do but if you want to cancel you have to wait in a 40 mins phone queue. This is penalising the customer. @Ofcom sort it the hell out once & for all 😡🤬
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Dwayne WIlkinson
(@dwaynewilko) reported
@O2 why’s it ******* impossible to get through to speak to someone absloute **** show 😡
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Matthew Scott
(@mattscott77) reported
Another 40 minutes on hold with @O2 customer services because the website is broken and the app doesn’t work. Only to be told “it COULD be this week” which is what I’ve been told every week for a month. Soon be an issue if it was me saying that when it comes payment. Jokes.
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Aims.
(@aimeesversion13) reported
@O2 what’s up with your helpline agents hanging up at 8pm on the dot without resolving issues or passing it on to somebody else? My partner was hung up on multiple times this evening over a number of hours before he was finally reconnected and spoke to someone again before 8pm.