O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 02/16/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RuthNimmo Ruth Nimmo (@RuthNimmo) reported

    @O2 trying to add Disney + free 6 months and getting error 404 when trying to activate. I was previously paying for this extra and cancelled it. Been on calls with cust serv for 48hrs. Can someone help?

  • lolly_naomi Naomi-Kay (@lolly_naomi) reported

    @markyr888 @O2 Don’t expect it they told me they were giving me a credit then cut my phone off saying I needed to pay the credit amount despite it being marked on the system. Their customer service is crap

  • JEMonaghan Jessica. (@JEMonaghan) reported

    @O2 I have used my PAC code from you to change networks, will you send any notification and final bill? I was told this was all I had to do to cancel…

  • Colesy1977 Colin (@Colesy1977) reported

    @O2 Hi I’ve received your Xmas email re free Disney+ it’s appeared in my O2 but the link to activate doesn’t work can you help ?

  • SM_Do_well Sally (@SM_Do_well) reported

    @O2 trying to activate 3 months disney + offer but doesn't work. Can you help please?

  • PeteDean16 Pete Dean (@PeteDean16) reported

    @O2 Erm - first off - it went on the account - but it cancelled the 6 months version that had more than 3 months left… secondly - confusion? Surely you do have proof readers? Finally - still can’t talk to a real person via live support - that’s shocking

  • Collie_25 Colum Courtney (@Collie_25) reported from Lisnaskea, Northern Ireland

    @O2 has the worse call steering system in the world. Try calling O2 doesn’t recognise digits on keypad, doesn’t go through, cuts you off. O2 the company that doesn’t want to talk to customers 🙈🙈🙈#crap #o2

  • harpist100 Caroline (@harpist100) reported

    @O2 Do you think someone from @02 would reply to my DM? Need a number of someone to call from landline No service in home area on TWO large data contracts for over TWO weeks Network still not fixed Appreciate problem with network However don’t see why we should pay for NO service

  • darrencoleshill Darren Coleshill (@darrencoleshill) reported

    @O2 Still not working

  • JohnHearn1995 John Hearn (@JohnHearn1995) reported

    @O2 looks like you can't upgrade my contract until 10th of Jan but you can charge me £30 for 12gb of added data, I'm going to be self isolating alone in a flat with no Internet over Christmas, help me out here please?