O2

O2 Outage Report in Newport, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 01/20/2026 07:00

January 20: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Trystanian TH (@Trystanian) reported

    @Stuey3D @ispreview @O2 Although obviously if the O2 network is crap where you are then it'll nothing for that

  • Trystanian TH (@Trystanian) reported

    @Stuey3D @ispreview @O2 If you're out of contract and want a cheaper deal, virgin mobile (for the time being) have some good 30 day sim only deals. They use o2 network, but have said they're going to move everyone from virgin to o2, but will double data for the same price. Worth a look just for that

  • andrew49_fox Andrew Fox (@andrew49_fox) reported

    @EnglandRugby @SixNationsRugby @O2 Does this include getting rid of Farrell as captain and sorting the issues between him and Smith out

  • Kristal79UK Kristal79 (@Kristal79UK) reported

    @O2 hi how can i cancel? I have now had no netweek for 6 days and you state the mast wont be fixed until the 11th. This is awful service. tried called and ita 40 mins wait!! #getmeoutofhere #pleasereleaseme #NO2!

  • KeiiMuusze I don’t live here 🍚 (@KeiiMuusze) reported

    Been w @O2 too long for now ****** service. Customer service is abysmal been cut off 6x and given wrong departments to call.

  • GlitterMermaid3 🌜Moonchild🌛 (@GlitterMermaid3) reported

    @O2 Theres no technical fault? The person answered the phone! Also chat? Last time i messaged yous over an issue was was talking to yous and the issue was never really fully looked into? Im appalled of o2 service@ normally impeccable.

  • Kristal79UK Kristal79 (@Kristal79UK) reported

    @O2 oh and no network for 6 days its not ok!!

  • Rickallden Rick Allden (@Rickallden) reported

    @EnglandRugby @SixNationsRugby @O2 You should NEVER pin all your hopes on a young player just starting to make his way in the pro game; a fact proven time after time after time. That said, fast forward eight years and it's SIR Henry Arundell.

  • GlitterMermaid3 🌜Moonchild🌛 (@GlitterMermaid3) reported

    @O2 21 mins waiting on the phone to talk to someone and as soon as i connect with someone and start talking about my issues the phone goes dead? Ive been a very good customer with yous for 19 and this is how you treat your customers?

  • jakeyonafarm jakeyonafarm (@jakeyonafarm) reported

    @O2 please help I've messaged you