O2 Outage Report in Newport, Telford and Wrekin, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Phullup
(@pherlopolus) reported
from
Telford and Wrekin, England
Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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🎢👠 Adventure Rachel 🎢👠 (She/Her)
(@Adventure_Rach) reported
from
Perton, England
@O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well
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John Davies
(@johndaviesrev63) reported
from
Madeley, England
Joined @O2 yesterday but trying to get through to customer support today is ****.
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Red_Ex_Lab💙
(@Red_Lab19) reported
from
Wellington, England
Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth.
(@gazjsmithy) reported
@O2 Thank you, they’re regarding applying my O2 open code to my account, I had issues doing it myself so called the CS team who advised no issues they’ll add it there and then and call me back to confirm it’s applied, no call backs and nothing showing on my bolt-ons.
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Ryan Carter
(@ryantcarter) reported
@O2 Trying to call your business customer support line this morning on 8002 and getting 'this number is not recognised' - when I try and call the 0800 number, it's engaged.
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Hilary
(@hilary1951) reported
@O2 @_fadgie_ Hi. I can’t receive mobile calls. Please can you help me
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Robin Wilson
(@robinwilson16) reported
There is a lot of confusion at O2 as well where first I went to the @O2 Stamford store they informed me they could not help and I had to contact Samsung directly. Even when I told them my friend just took his device into the store and it was sorted out I was told I was mistaken.
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Hilary
(@hilary1951) reported
@O2 please help me I am unable to receive mobile call.
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MCFCANT88
(@Anthony15665779) reported
@delroyc89 @O2 My signal has improved a little but it's still slow and I can't hear people on the other end of the phone. I have rang them numerous times and all they say is I'm sorry etc etc but I'm tired of hearing it now. Thanks for your reply though
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MerGM
(@MerGM) reported
Hey @O2 as soon as I landed in California hours ago I get no signal. I have roaming enabled but still. Help pages raise the same issue with no answer to it. I need access to sms for some 2SV systems.
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Michael Williams
(@Michael40547044) reported
So the saga continues…. @VodafoneGroup you have forced us to cancel our order with your shocking customer service and the lies after lies after lies about our order of iPhone 14pro max and Apple Watch. @O2 we will be coming over to you.
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Rebecca Armstrong-Corbett
(@bchypnotherapy) reported
Well O2 have really messed so much up that I am leaving. #o2 #customerservice sucks. @O2