O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/25/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chrillo1976 chris kinsman (@chrillo1976) reported

    @O2 Are their any known issues with the iPhone 12 ?

  • tomgstott Tom Stott (@tomgstott) reported

    Your network performance in my town has been spectacular in its completeness of being entirely ******* unusable. For weeks now @O2 . Don't DM me. I'm not interested. Just paid my bill. This is going to be a ****** relationship for 17months.

  • WendyCarey2 Alice survived Trumperland 🏳️‍🌈 (@WendyCarey2) reported

    @RevRichardColes @O2 If switching it off and on doesn't work, it's always worth trying the good old "take the battery out and put it back" trick.

  • MrParmo 50 Shades Of Mr-P™ (@MrParmo) reported

    @O2 The last update was I spoke to your customer service team last Saturday 22nd May around 9.30am they read all the notes on the system on my account, I was told someone from the complaints team will phone me Monday morning as they where closed Monday came & gone nobody rang 🤬

  • VickyDaggett Vicky Daggett (@VickyDaggett) reported

    O2 customer service is the absolute worst @O2 #poorcustomerservice #disgusted #disappointed

  • stellabilling Stella Billing (@stellabilling) reported

    @O2 still no Internet in HX6 area! This has been going on for over 12hrs now!!! Why pay for a service when you can't even use it!

  • Redrog76Part2 Rog (@Redrog76Part2) reported

    @O2 You are ok we are done but tomorrow my phone and tablet will be put back in the boxes and dumped back in your store worst company about and anyone that can make Virgin look good must be bad. You will be a match made in Hell.

  • Henryhoo Henryhoo (@Henryhoo) reported

    @O2 Hey, someone clever fraudster opened an account using my email address JUST before you closed for the day. You might want to fix that. DM me for more info. I’m sure as hell not paying their bill.

  • samanthaxobrown Samantha Brown (@samanthaxobrown) reported

    @__smcgrattan @O2 So bad!!

  • Peteish Name cannot be blank (@Peteish) reported from Tiverton, England

    @majik001 @O2 I'm in EX16 at the moment, nothing all day or just super slow.