O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/01/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • shaunsimpson20 shaun simpson (@shaunsimpson20) reported from Kemberton, England

    @O2 DM sent for some help and advice please

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • zshanahmd ZEE (@zshanahmd) reported

    @O2 I have tried last two hours but no one has picked up my call. Just holding that’s it I requested customer service to share an email but they refuse Sri have any. It has been four months I bought a contract but no services in my area E79HZ. Technical team failed to fix

  • MeganHayward1 Megan Elliott (@MeganHayward1) reported

    @O2 I think your phone lines are broken as whenever I call through I get hung up on?? HELP!!!

  • shanpeachx Shan (@shanpeachx) reported

    @O2 how do I leave O2 to change to another company?? Your customer service is absolutely rubbish, care more about the money than your customers!!

  • elevensbowtie_ dan. (@elevensbowtie_) reported

    can someone help me, if i request my phone number to be changed, i’m already on a monthly plan, will it delete all my chats on whatsapp? i’ve had problems before when I’ve got a new SIM card it erases all my stuff on whatsapp @O2

  • Budgie8859 Christopher Burgess (@Budgie8859) reported

    @O2, @disneyplus, @WaltDisneyComp - can someone please tell me how to delete my #DisneyPlus account following a 6 month subscription with O2 that I do not want to continue with. It is near impossible to cancel this subscription, no doubt intentionally! Please help! #o2uk

  • Ryan34Mc Ryan (@Ryan34Mc) reported

    Very very poor service from @O2

  • Nursylou Louise Allison (@Nursylou) reported

    @O2 No, when I finally got through to customer services you cut me off

  • zshanahmd ZEE (@zshanahmd) reported

    @O2 2/2 but I am paying bill £91.20 for no reason asked me to a contact outlet but close due to lockdown where to go no idea ? 07553366622 waiting if someone could help

  • MrsAJP Anita Parker (@MrsAJP) reported

    @O2 please can someone help. I’m aware you currently have less staff but I can’t get through to anyone to do a transfer of ownership. So frustrating.

  • TaiwoAdemola13 _Ré man (@TaiwoAdemola13) reported

    I am absolutely fuming, my sister has a Nigerian name ‘Kehinde’. She called up @O2 to resolve an issue. And a employee on the phone refused to call her by her name, and asked can I call you K. Perhaps you should @yewande_biala piece for @Independent . Absolutely disgraceful!!