O2

O2 Outage Report in Newport, Telford and Wrekin, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newport, Telford and Wrekin, England 12/31/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • w1nd0e Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • johndaviesrev63 John Davies (@johndaviesrev63) reported from Madeley, England

    Joined @O2 yesterday but trying to get through to customer support today is ****.

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • pherlopolus Phullup (@pherlopolus) reported from Telford and Wrekin, England

    Twice in 2 days I come across an epos system that isn't fit for purpose. Small cafe hadn't got bacon on the breakfast options, and @O2 not being able to sell an existing customer 4 data Sim contracts, despite proving I was a director. Needed a letterhead!

  • Adventure_Rach 🎢👠 Adventure Rachel 🎢👠 (She/Her) (@Adventure_Rach) reported from Perton, England

    @O2 sorry correct tag now!! 13 years+ with three and no real discount for loyalty and pushy chat op trying to get me to have a S22! Nah not a hope! #TeamPixel ftw! I hope @O2 will treat me well

  • tparker6666 tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • Red_Lab19 Red_Ex_Lab💙 (@Red_Lab19) reported from Wellington, England

    Hi @O2 I'm happy with my service and have used you for years. But if you fund #GBNews I will take my custom elsewhere. This country doesn't need yet more media bias. #DontFundGBNews

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • DruryPhilip Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • rhiandoyle67 Rhian Doyle (@rhiandoyle67) reported from Oakengates, England

    @O2 why has my iPhone told me that you have turned 4G off on my account ? I mean COME ON I know signal with you guys is horrific but WHY is my 4G turned off ????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • OllySonofBilko Olly (@OllySonofBilko) reported

    @O2 have you turned down the capacity of your network or what?

  • 2WeekTraveller The Two Week Traveller (@2WeekTraveller) reported

    @sarahbb1 @O2 Frustrating. For the little it would cost, it’s surprising companies don’t offshore their webchat support in order to provide 24 hour assistance.

  • RealCainMosni Raj 🇬🇧🇪🇺💻🖥️👨🏽‍🎓 🔶 (@RealCainMosni) reported

    ****. @O2 are a bloody nightmare to get support from. Their automated service keeps routing me to irrelevant ****, then hanging up on me. Get this, when I call customer support I expect to get *customer support*!

  • est_laird Esther Laird (@est_laird) reported

    @O2 No. I've just got loads of data that I never use, he has hardly any, and he needs it more than me so I want to share a few gb with him. So do I have to wait until his contract comes to an end?

  • Steve_Red_Beard Red Steve (@Steve_Red_Beard) reported

    @O2 It's O2 issue not mine

  • Piyush_Thanki Piyush Thanki (@Piyush_Thanki) reported

    @O2 all day the 5G and 4g have been down. Only EDGE is showing on my phone. It’s like I have no phone to use, what’s going on?

  • iamsianny Siânny (@iamsianny) reported

    @HollyBetsyPR @O2 Yup I’m having the same problem girl. 😩😩.

  • est_laird Esther Laird (@est_laird) reported

    @O2 No. I've just got loads of data thatbI never use, he has hardly any, and he needs it more than me so I want to share a few gb with him. So do I have to wait until his contract comes to an end?

  • carpetbeast CARPETBEAST (@carpetbeast) reported

    @HayThorn89 @O2 Yep my service is down as well

  • DavidSm12327782 David Smith (@DavidSm12327782) reported

    @O2 @OakNational If by supporting you mean ignoring customers and not caring at all about the issues they are having with O2, then you are right. I am going to campaign everyone leaves O2, they are shocking.