O2

O2 Outage Report in Neath, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Neath, Wales 11/24/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • AnyaRussell97 Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales

    @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • huwbevan huw bevan (@huwbevan) reported from City and County of Swansea, Wales

    @O2 really bad customer service from O2 today. One part of the company not listening to another.

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • njvns nathan (@njvns) reported

    @O2 Hi, I’ve just tried to connect whilst outside a tube station and it’s done the same thing… there isn’t an option to “register”, the “Help Signing In” doesn’t provide any relevant support and I tried to call 202 but after selecting options to speak to an O2 Guru it hung up on me?

  • gunner712004 Gunner712004 (@gunner712004) reported

    @O2 I’m on WiFi, I don’t think the website loads either, no problems with any other site

  • JuicyPolarBear Juicy Polar Bear (@JuicyPolarBear) reported

    @ukcat87 @O2 True lmao, virgin sucks. O2 is Still really good for me tho

  • ClanMcPhee1983 Brian M (@ClanMcPhee1983) reported

    @O2 Sort your mobile phone coverage in Linwood, Scotland. It’s driving the whole town mad because it’s so bad. Doesn’t seem to matter how many of us complain to you about it, nothing ever gets done

  • laurenjwrightt lauren / (@laurenjwrightt) reported

    @O2 HELP I GAVE MY FRIEND A TATTOO ITS SO BAD HAHSHDHSHAH

  • nikinak84 Nicola Richardson (@nikinak84) reported

    Why is the @DWStadium the black hole of Calcutta for service on @O2 ???? Always have no signal when I'm here!!!! Tweet sent at 8pm!!!

  • anthony86harri1 Anthony Harrison (@anthony86harri1) reported

    @O2 went to pick up my Samsung galaxy watch 4 today but couldn't have it as o2 not working 😕 😪

  • apakula Andy Pakula (@apakula) reported

    That was a bad bad move. Over 12 years, @O2 cheerfully siphoned more than £5000 from my account. When I discovered this recently and stopped the DD, they sent the £75.82 due to a collection agency (Lowell) who continue to hound me.

  • Ghoul_of_London ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported

    @O2 Yes it's fine, I just use my phone for certain devices that are locked out of the network for security reasons. Thanks for acknowledging the issue. Perhaps update on here to general audience when you get an estimated fix date? Thank you.

  • apakula Andy Pakula (@apakula) reported

    @O2 @O2 - you may legally be within your rights to keep the more than £5000 you siphoned from my bank account for service I NEVER USED and was unaware of, but... HAVE YOU NO SENSE OF DECENCY?