O2 outages and service status in Neath, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Kevin (@kevevs1908) reported from Swansea, Wales@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Stuart Davis (@stuartdavis21) reported from Swansea, WalesOnce again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, WalesAnyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Morgan Saper (@mksaper) reported from Gorseinon, WalesAppalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales@tescomobile I do enjoy your network, even being part of the @O2 family
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Jay Kelly (@JaeyKelly) reported from Bridgend, Wales@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Warren Weerackoon (@1JNR) reported from Swansea, Wales@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales@O2 by far the worst network I’ve ever used
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huw bevan (@huwbevan) reported from City and County of Swansea, Wales@O2 really bad customer service from O2 today. One part of the company not listening to another.
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michael bonomi (@mikebonomi) reported from Swansea, Wales@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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michael bonomi (@mikebonomi) reported from Swansea, Wales@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Paul Furse (@Fursey79) reported from Port Talbot, Wales@O2 Again,A really poor signal in the Sa12 area😔
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shammoz (@Shammoz) reported@O2 2 weeks ago I ordered a Rolling Sim only plan from you. Sim arrived 3 days later. Its now day 10 and we cannot make calls or texts because the plan you sold is broken. WHY? Do I need to go to @Ofcom to report you or are you going to fix it? Selling deals you cannot provide.
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Natalie (@nataliebe90) reported@O2 hey o2 please can you help me with a problem
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Alisdair HamiltonW (@AHWilkes) reportedI'm a loyal customer of @O2 for decades with no intention to leave but with 5 SIMs in the family & a mixture of surreptitious chicanery on tariffs and annual increases I realise I'm paying a big Loyalty Penalty. O2 price discrimination blocks the advertised deal I want😡
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Leslie Gilbert (@lesgilbertlazer) reported@O2 just unbelievably bad service. I’m shocked and horrified.!
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ANIA GABB (@aniagabb) reported@O2 I’ve been a customer of Yours since the start and cannot believe I still can’t access 5G on my phone and that my 4G is pretty much nonexistent?! Please sort this!
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Chris Morrow (@chr_morrow) reportedHey @O2 been trying to view my mobile bill online and via the app for a couple of days now and just keep seeing “Uh-oh… Oops… Something’s gone wrong.” Any chance you could fix that something? Your virtual assistant is worse than useless!
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DavidDunninguk (@daviddunninguk) reported@andycomfort @O2 It’s now an open secret that they are struggling to provide a service. Now totally useless on trains
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Yuri パリ🇩🇲🇱🇨 (@MissParisRenee) reported@O2 what is going on with your signal, it's always bad, but the last few days have been horrendous, 1-2 bars max even outside of the house!
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Eddy Crowe (@EddyCrowe) reported@DelBoy80s @EnglandRugby @O2 LEAVE JVP alone have someone else to have a go at it’s boring now what’s JVP done to you he’s better than slow spencer
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Brandon McFarlane (@BMcFarlaneUK) reportedJust completed my first test on the Buffering Britain app. Not surprised to get a result of "no usable signal" in my house in Preston on @O2.