O2 Outage Report in Neath, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Caz Batten Music
(@cazbattenberg) reported
Despite calling @O2 and trying to sort this, they tried to insist that she upgrade; wouldn't do anything about providing the service they actually promised and then cut her off. Unacceptable service for a loyal customer. Companies just don't know how to provide service anymore.
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Lyn L
(@Lyncpfc) reported
Honestly I have never seen as bad a service as @O2 have given my other half, he had 2 phones on a contract, paid 1 off and they cancelled the wrong one in error!3 months and at least 7 different people later can’t resolve the issues he’s still getting because of it, it’s bizarre
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Jooce Marketing
(@JooceMarketing) reported
@O2 Day THREE without phone service!!! I’ve called 5 times, live chatted 7 times and DM’d once. I am trying to run a business, my anxiety levels are through the roof!!! How hard can it be to upgrade, to a new handset, with a new SIM? I can’t call or text anyone! #o2 #mobile
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DavidBH11
(@BHDavid11) reported
@O2 Sort your network out, been down for the past few hours!
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Paul Brace
(@bracey65) reported
@O2 is there an issue in the DG3 area? The reception is non existent when it's usually full 4G.
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Ullu Ki Pahti
(@sanaasxdiq) reported
@O2 The fact that for almost 2 years now I’ve had the worst 4G and 3G signal throughout London :/ And I’ve complained about it several times.
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Jay
(@j_jaywilliams) reported
@O2 spent 2hrs on the phone trying to buy a £1200 phone kept messing up my change of email address then got the phone colour wrong didn't ring back as promised then cancelled my order and said wait 24hrs and start again. Terrible customer service 😡
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Zoe Archer
(@_OnlineArcher) reported
@O2 Don't bother. Lucky if you get over 1.5gbs on their so called 4g. So what if you offer more coverage, if speeds are so slow many apps that use loading maps or heavy data are rendered useless.
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Paulyb5709
(@Paulloveshisbe1) reported
@O2 hi im a longtime o2 customer currently on a 4g plan just wondering if there are any plans ever to have 5g in my area ta41na thanks
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Soggy Bottomz
(@soggybottomz) reported
Just when you think @O2 has gone a good month without an outage of no signal at all and no 4g ........ We get an outage!! Sort it our o2 this is not worth a 3.4% price increase to our bills! It’s more worth me changing to @EE when my contract is up!!!