O2 Outage in Neath, Wales

Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

@O2 really bad customer service from O2 today. One part of the company not listening to another.

@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

@NikKatushkin @zimpenfish @ruskin147 @O2 @DuckDuckGo can make your computer call the SSL-enabled version of a website, but your data is still not safe of you are using it on a public network and/or over Wi-Fi.

@ukcomic @O2 What a nightmare that was having said that as a ship act we are used to not having a signal so....cheers Jeff we open with a Public Dress TONIGHT 😬

Have just read some of the abuse directed @O2 have been with you for 12 years and have always had great service. Know your team is working hard to fix things and things will sort themselves out.

@O2 My son is one very disappointed Pokémon hunter loosing his streaks. But he’s happy knowing that your team are working hard to fix things.

No signal on @O2 all day, WiFi in my house is down, and surprise surprise @eduroam on campus is once again NOT working. It’s okay I didn’t need to reply to important emails today or try and sort out my course transfer. Also didn’t fancy working on my presentation either...

@MarkEvansO2 @O2 My daughter was ill at school and they couldn’t get hold of me or my husband as we are both on o2 to let us know 😡 totally unacceptable 😡 time to change providers I think! It has been down all day!

Nice one @O2 son. No signal or internet all day. I don’t know whether to be annoyed or relieved 🤔

@O2 needs to sort out their network ASAP.. really annoying having no network today!!

@dankirwan1986 It’s @O2 mate. If you’ve got any other network you’ll be fine to work. If it carries on any longer I’m going to have to go and get a Vodafone SIM card so I can work tomorrow

I hope @O2 will be compensating customers for the lack of service #02down

@O2 I just need to give my pac code to join.....your phone line is sending me to myo2 but it won't work. Help!

@QwentyJ @Ofcom @O2 @ICOnews No apology no resolution policy from @O2 for letting this happen. #karma will get its way eventually, I am sure.

@O2 I'm a new customer waiting for my sim.Says it dispatched a week ago, yet nothing arrived so far. Tracking is impossible because the tracking number is not recognised at Royal Mail. Already received my first bill..but no sim :(

its ridiculous that I had to call @lycamobile @LycamobileUK 9 TIMES, and threaten to try trading standards involved before they resolved my issue! I'll only be using them for 1 month then I'll be using a different phone service provider! Someone like @O2 @giffgaff @EE @Vodafone

@MrsHendy2010 @O2 Hi Stacy, Sorry to hear about the inconvenience you are having, but you would need to contact the network ad see if they can re activate your umber till Monday. - Jats

@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

4th day in a row Three UK is facing ‘technical issues’ so can’t acccess anything. No explanation given, no time frame. Frustrating. I am moving to @O2

@O2 I’ve replied to your DM! I have also spoken to 2 people from o2 and they were unbelievably rude for no reason! And wouldn’t wanna help me ! I need this sorted ASAP please as im@unable to do anything

@O2 Stop suggesting WiFi and fix the mast. I have piss pour WiFi connection being and virgin media but with you merging with them that just grand. A double whammy of crappy mobile and WiFi connections

@O2, well done in trying to retain a 20+ year customer. 30 secs into a call and your advisor hangs up. And you called me. Hahaha