O2 Outage Report in Neath, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Neath, Wales
The most recent O2 outage reports came from the following cities: Swansea, Port Talbot and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Port Talbot |
Phone | |
| Swansea |
Phone | |
| Port Talbot |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
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Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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💙⚽Lisa🦋Marie⚽💙
(@Lili_P_EFC) reported
@O2 hi for past week signal/reception been awful not getting hardly any bars data stuck on H it's a 5g phone. Done All the steps to try sort it out but nothing helping. In Wirral area
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💙💚💛🧡❤️ #BLM
(@naanstopfun) reported
@georgia_coan @O2 @EE have been great, I left O2 after 20 years and they couldn’t do anything to improve the signal issues I had in my area. Best decision I’ve made regarding phone providers.
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lorenjackson
(@ellllljaaac) reported
Whatever u do dont insure your phone with @O2 raised a claim on 10th jan and was told id hear back about my device in 9 days, today hits and i ring they say cant find my device and ive to wait 5 extra days to hear back, thats not a me problem, i need a phone! Cheek to charge £60!
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chris fear
(@bluegaschris) reported
@drlajama89 @O2 Same here how they got the cheek to post this ****
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CryptoSausage
(@sausage_crypto) reported
@ShellyGalea4 @O2 It was exactly the same issues I was having I thought it was impossible to get it back not until I was recommended to @LetUsProtectYou i got my money back
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Melissa Howe
(@Melissahowe1990) reported
@georgia_coan @O2 Having same issue with @three
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Andre Senyk
(@AndreSenyk) reported
@O2 Good afternoon. I’m needing to speak to StarTrader Support and have emailed/tried calling several times with no joy. Please advise. Thanks
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Frankie Goodall
(@FrankieGoodall2) reported
@O2 Where can I raise a formal complaint? Set up a contract over two weeks ago, which they messed up and still have no access to my numbers or anything, yet been charged! Absolute joke of a service!!!!
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Shaun Lewis
(@On_Air_Lewis) reported
@thealmeister @O2 I had the exact same issue and I roam a lot. Spent hours of my life trying to resolve. I’m the end I ended up terminating my contract instead of upgrading and came back as a new customer and it worked. Network team just kept blaming the roaming network, but happed across EU.
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ManiSandhu.NFT
(@MoannyMani) reported
@O2 just switched to you guys for an old lady that got scammed by a phone company and made her switch over. Having a nightmare keeping her old number and getting hold of the company. Been in your branch and no help, was on hold only to be hung up on. #CustomerService #helpless