O2 Outage Report in Neath, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Edgson (they/them)
(@cedgson91) reported
@O2 trying to use priority to book cinema ticket for 15/11 but it’s not copying the code correctly?? When it says put in a voucher code it needs a pin Can I cancel it and save it for next week?
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Claire Thompson
(@confuddledangel) reported
@O2 Thank you for that information. I understand it would be difficult to distinguish between normal and emergency mms messages, just hate to think of someone in a real emergency using it and racking up a huge bill 😕
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Craig Valentine
(@TactiCraig) reported
It's a shame I've got a year left on my @virginmedia contract. This week it's been up and down more than an elevator, this week. Thank God that my @O2 phone has saved the day for work and social life with a hotspot. Ironic that they're now partnered huh...
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Kerry Coupe
(@Mercury_Kerry) reported
@O2 This says my network could be down for a week - how is that acceptable? No calls or data for a week?
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Peter
(@PeterBeck1975) reported
@virginmedia @O2 Maybe you should concentrate on actually delivering what is now a “utility” type service to clients. We have an outage and the customer service is dreadful. Get the basics right before aiming higher.
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Ann KENDRICK
(@kendrickAnna45) reported
@VMO2News @O2 You might want to invest in staff training before you spend money on gimicky adverts ..then your customer service time to answer and service might improve..although you have so far to go I'm not sure
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Conor Saunders
(@conz943) reported
@O2 @kevina_s definitely needs one of these to snuggle up to. Been bed bound for 48 hours with a terrible flu #notcovidrelated #O2BetterConnected
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🌱⚡Spartan Goddess 😺 ♏
(@spartan_goddess) reported
@O2 Hi there,I've had this issue a few times but when I'm off WiFi on my phone and I try to connect to the internet using mobile data my phone won't connect. Data is switched on. My friend's EE Samsung works, mine doesn't. 😔 Help...
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A Day Of Podcast
(@ADayOfPodcast) reported
Not only did @O2 mess up my personal data, lie to me on the phone, fail to port my number resulting in me cancelling but losing £20, they have sold my number so I now get scam calls offering me 30% off my o2 bill (despite my number not being o2) Safe to say they are the worst
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Mark Perks
(@IcceeEaglexX) reported
@virginmedia @O2 Internet went down yesterday at 8am and apparently got fixed around 6pm it’s now been 28 hours with no internet and I’ve been told I have to wait another 48 hours just to get help. Insane. BT have 24/7 Technicians why can’t you?