O2 Outage Report in Neath, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Neath, Wales
The most recent O2 outage reports came from the following cities: Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Phone | |
| Bridgend |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Bridgend |
||
| Bridgend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Terry Sinnett
(@TerrySinnett) reported
from
Porthcawl, Wales
@Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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L U K E
(@thelukebamsey) reported
from
Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🇮🇪 Stiofán Ó Frighil F.C.D🏴
(@skullmonkey7735) reported
@O2 Says a mast is down near me.. 😞 Monday before service will resume.. That will mean I've had no phone signal for 4 days..
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jenni
(@jennimarjoram) reported
@O2 I’m disgusted with the treatment we have received from o2. They are a heartless company who have nothing in place to help those who fall ill and can no longer speak for themselves. Shocking customer service and lack of consideration to help those who have a dying relative.
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Shaunalj
(@Shaunalj93) reported
from
Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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James Smith
(@jagsmith79) reported
@O2 hi (again). I’ll be cancelling my new o2 contract within the next 24 hours if I don’t get a reply. Thanks. Terrible customer service so far….
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Lucy 💐
(@lucy_sher) reported
I'm getting really p*ssed off with my @O2 mobile data signal. Having to wander round rooms I don't want to be in to get a signal. Used to be perfect. Really winding me up now. 🤬
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Anna Wissler
(@Nonne) reported
@O2 Honestly this is getting frustrating. I still don’t have a service even though it’s supposedly reinstated several times! Id like compensation as this is day 3 now.
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Jim Kilpatrick
(@TheJiiMReaper) reported
@O2 good evening 02, I'm wondering if you could help, I still have around 9 months contract with you, but my phone is super slow, some apps barely load, I get messaged several days later, and it's all round lagging on every app. I've had it looked at, and it's not improved?
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Naomi-Kay
(@lolly_naomi) reported
@ChloeeMcclay @O2 It’s embarrassing I have to walk around like an idiot holding the phone up to get signal most of the time
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K
(@KKiri28) reported
@O2 I have been waiting for a call from Lwando as per his text he promised to call. He has been looking at my account and trying to get me answers. I need him to call today otherwise I'm raising a complaint. He is based in SA. I DM and O2 refused to help. Customers pls take note.
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Jamie Todd
(@JamieTodd02) reported
@O2 hi o2 last week I made an account and took out a 250g data sim only and the number I have been given is someone else’s when I tried to do a transfer of ownership, called up and customer services were useless and violated data protection many times on the call.