O2 Outage Report in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (31%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Neath, Wales

The most recent O2 outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Internet	1 month ago
Swansea	Phone	2 months ago
Swansea	Phone	2 months ago
Bridgend	Phone	3 months ago
Bridgend	Phone	4 months ago
Swansea	Phone	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported 3 minutes ago from Swansea, Wales

  @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

• 
  master.vapour (@MartynWilliams6) reported 5 minutes ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

• 
  michael bonomi (@mikebonomi) reported 6 minutes ago from Swansea, Wales

  @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

• 
  Gareth (@welshgje) reported 13 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  Andrew Reed (@reedo456) reported 24 minutes ago from Bishopston, Wales

  @O2 No help needed thanks - @EE are much better

• 
  Kieron Rees (@kieronsrees) reported 28 minutes ago from Swansea, Wales

  @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

• 
  Kieron Rees (@kieronsrees) reported 32 minutes ago from Swansea, Wales

  @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 38 minutes ago from Pyle, Wales

  @O2 website down and your not answering phones just great

• 
  Morgan Saper (@mksaper) reported 38 minutes ago from Gorseinon, Wales

  Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

• 
  Jay Kelly (@JaeyKelly) reported 39 minutes ago from Bridgend, Wales

  @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

• 
  L U K E (@thelukebamsey) reported 42 minutes ago from Pyle, Wales

  New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

• 
  Nicola Fine (@NicolaFine1) reported 42 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  michael bonomi (@mikebonomi) reported 45 minutes ago from Swansea, Wales

  @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

• 
  Paul Furse (@Fursey79) reported 45 minutes ago from Port Talbot, Wales

  @O2 Can I get some help please

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 51 minutes ago from Pyle, Wales

  @O2 how long is your website and app going to be down for i am trying to make payment but cant

• 
  Kevin (@kevevs1908) reported 52 minutes ago from Swansea, Wales

  @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

• 
  Paul Furse (@Fursey79) reported 55 minutes ago from Port Talbot, Wales

  @O2 Again,A really poor signal in the Sa12 area😔

• 
  LEEROY REED (@LeeroyReed_Vex) reported 56 minutes ago from Neath, Wales

  @O2 by far the worst network I’ve ever used

• 
  Gerwyn Williams (@star45gazer) reported 57 minutes ago from Cwmllynfell, Wales

  @O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour

• 
  Warren Weerackoon (@1JNR) reported 59 minutes ago from Swansea, Wales

  @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tiggergeek (@Tiggergeek) reported 2 minutes ago

  @O2 Are you still looking at my porting issue? You DM'd me yesterday, I replied and then I got an automated reply saying you were taking a break but I've heard nothing else since.

• 
  Brian Martin (@BrianMa63080971) reported 3 minutes ago

  @O2 On hold, UK time 14:24 - Answered @ 14:28, Shahim has done nothing and continues with his script. I terminate the call and will be seeking legal advice.

• 
  Brian Martin (@BrianMa63080971) reported 4 minutes ago

  @O2 Hey, @O2 - I am STILL waiting for you to restore my service - your "customer service" lines appear to be turned off and I am STILL waiting for you to restore my service using the money the Ombudsman ordered you to pay me. WHY are you so utterly incompetent?

• 
  Jay (@join4te) reported 5 minutes ago

  @O2 Day 56 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

• 
  Jay (@join4te) reported 6 minutes ago

  @O2 Day 57 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

• 
  Spooky Baron (@SpookyBaron) reported 6 minutes ago

  @RashadBraimah @O2 I wonder if they Capped it a little more over Christmas and coming up to the new Year? I'm going end of Feb and am with o2, hoping not to run into this issue.. @O2

• 
  Chris Palmer (@chrispalmer91) reported 11 minutes ago

  @MissJP82 @O2 The @O2 signal across all of elderslie, Johnstone and Linwood is an absolute joke!! I’m the same can’t make calls or use 4G 😡

• 
  Rose (@sirhan13) reported 13 minutes ago

  @O2 just spoke to a customer adviser (Joshua) re 2 new contracts on O2. Called 0808002020 as per your website. The sales person was conducting credit checks and asked for multiple details (account number sort code card number and expiry) and *also* asked for the CVV which

• 
  Keith Harris🇮🇱#JusticeForMalkiRoth (@Keithdavidharri) reported 14 minutes ago

  @O2 you say "better connected"? Been reporting poor voice calls in my area for weeks. Nothing happening, when @O2 do something?

• 
  Polly Talbot (@Polz212) reported 14 minutes ago

  @O2 Hi O2, I've not had any signal in the Edinburgh area for 7 days now. Wondering when this will be fixed?