O2

O2 Outage Report in Neath, Wales

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The latest reports from users having issues in Neath come from postal codes SA11.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Neath, Wales 12/21/2024 21:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neath, Wales

The most recent O2 outage reports came from the following cities: Neath, Ammanford, Maesteg and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomAmmanford Wi-fi
United KingdomMaesteg Internet
United KingdomSwansea Phone
United KingdomBridgend Phone
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • star45gazer Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales

    @O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • thelukebamsey L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamLiamcf Liam Fearnley (@LiamLiamcf) reported

    @O2 my oden code says there was a problem when adding but I haven’t used the voucher yet.

  • Sarajanemott TheDoncasterDoula (@Sarajanemott) reported

    No service on @O2 in Fishlake DN7. I need my phone to be working!

  • _red4g Richard (@_red4g) reported

    @O2 I'm using a galaxy s22+. I took the watch to my nearest store and despite a SIM swap the watch definitely didn't perform the ability to make phone calls. It said emergency calls only. The staff confirmed that this is a known issue. Nothing we did resolved this problem

  • LauraHemming Laura Hemming (@LauraHemming) reported

    @O2 It just tells me that 202 is incomplete number. I can make other calls fine, I just cannot get through to o2 customer service. I want to cancel my contract.

  • _laynaw Wanyal (Parody) (@_laynaw) reported

    @O2 is there a reason why ESIM QR codes are listed and not emailed? have been waiting on the slow post to get my ESIM so I can get my service back

  • _red4g Richard (@_red4g) reported

    @o2 @TSScot It's been 6 days since my tweet and only Samsung have DM'd me about this issue. Fact of the matter is that O2 & Samsung are mis-selling the Galaxy Watch 5, O2 even charging for function that simply don't work even Samsung has admitted this!

  • ArtiPat38512613 Arti Patel (@ArtiPat38512613) reported

    @virginmedia @O2 I’m told to go through a complaints procedure which is probably as rubbish as Virgin media’s call centre. I don’t want to waste time complaining want my virgin media installed and I’m told now the 5th Jan , get me an emergency engineer then and sort it today.

  • Demetriiuz DEMETRIIUZ (@Demetriiuz) reported

    I've been with @O2 for nearly 10 years (two phone lines). But I won't be renewing come the spring... The signal quality / bandwidth outside of London is consistently horrendous. In a crowd of more than 100 people? Well, no what's app for you absolutely shocking

  • radb1985 Robert Brown (@radb1985) reported

    @O2 Any update on when your going to support the Google pixel watch LTE in the UK having spoken to Google it appears that O2 are the ones holding this up for people

  • Louise_Mc90 Louise McLaughlin (@Louise_Mc90) reported

    @O2 I have an o2 sim provided by virgin media and I need to pay my bill. I can’t access my account through my o2 as it says it’s not activated and I can’t do a password reset through my email address. Please help?