O2

O2 Outage Report in Neath, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Neath, Wales 07/01/2025 21:35

July 01: Problems at O2

O2 is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neath, Wales

The most recent O2 outage reports came from the following cities: Swansea and Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomBridgend E-mail
United KingdomBridgend Internet
United KingdomSwansea Phone
United KingdomSwansea E-mail
United KingdomBridgend Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • TerrySinnett Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales

    @Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨

  • star45gazer Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales

    @O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour

  • thelukebamsey L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • silentobsello mamon (@silentobsello) reported

    @O2 I have tried that multiple times, there’s still no signal for me in the entire G1 area.

  • razzlededazzle Dana Wycliff (@razzlededazzle) reported

    @O2 what is going on with your network? As it is, your network has become steadily unreliable with more and more dead zones popping up but today, I’ve been barely able to get a signal at all. Definitely going to be looking into going elsewhere as soon as my contract expires.

  • RyxnPxe Ryan Naidoo (@RyxnPxe) reported

    @O2 Spent 30 minutes on the phone to them and the payment failed on their system as well. Tried several cards. Been a customer for years but now likely I’ll cancel and move to another provider. Making this far too difficult

  • chussnee sajid basher (@chussnee) reported

    @O2 I have been winning on blue Monday but never received the prizes

  • craniosurgeon Christian Duncan (@craniosurgeon) reported

    @JamiePinner @O2 @rw_83 Still no O2 signal and I can’t access my account because I can’t receive text!! Beginning to think there’s an issue with the SIM card or associated account.

  • jren207 Jason Rennie (@jren207) reported

    @O2 Lost service this morning. Can't use Wi-Fi calling either. Says "Emergency calls only". It's as if my eSIM has stopped working. Trying to get in touch with anyone at O2 is hopeless. Please can you restore my service?

  • jren207 Jason Rennie (@jren207) reported

    @rw_83 @O2 Having the same issue. Lost service around 5am this morning. I know it's not a coverage issue as Wi-Fi calling doesn't work either. It's as if my SIM has stopped working. I use an eSIM, I wonder if the rest of you use eSIMs too? Trying to contact O2 is useless.

  • bethargg beth (@bethargg) reported

    I can’t even communicate how angry @EE have made me, do not give these ppl your money. They don’t care if you’ve been a loyal, well paying customer either, can’t wait to switch to @O2 😩😩

  • craniosurgeon Christian Duncan (@craniosurgeon) reported

    @JamiePinner @O2 @rw_83 Ditto. Wife’s phone on O2 is fine-I get no signal/mobile WiFi anywhere.

  • ChrisLincoln80 #HelloMyNameIs Chris 🇬🇧 💙 (@ChrisLincoln80) reported

    @JamiePinner @O2 My phone often shows 3/4/5G signal but apps don’t work And then have issues joining WiFi