O2 Outage Report in Neath, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Neath, Wales
The most recent O2 outage reports came from the following cities: Swansea and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Bridgend |
Phone | |
| Bridgend |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Bridgend |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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L U K E
(@thelukebamsey) reported
from
Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Terry Sinnett
(@TerrySinnett) reported
from
Porthcawl, Wales
@Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sonia Tailor
(@SoniaTailor1) reported
@O2 7th March was the last contact from your complaints review service who advised I would get a call from a manager in the complaints dept on the same day! Still waiting!
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Cheese
(@Carl_Powell_87) reported
@O2 hey o2, how do I get help with a bill that is wrong?? I took out a contract but cancelled it the first day yet I am still getting billed for it
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Benas Kulpis
(@KulpisBenas) reported
@O2 Understood but very bed for you, for me I is another solution.
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Julian Morgan
(@Jackswany) reported
@O2 Already done that. I have 2 sims on my account on different phones and the signal is awful on both. This is no longer a viable service
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♀️Googly Eyed Llama♀️
(@GooglyeyedLlama) reported
Dear @O2, I need some help. Do you have a fraud department I can speak to?
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strange but true
(@pete_strange) reported
@O2 And this is why I wanted to complain. They weren’t connected but still charged. Your web chat people said they must have all come off Wifi only….🤔. You seen very reluctant to give out complaints email address. Your wbe site has a link but it’s broken.
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Adarsh Pandit
(@AdarshP38770543) reported
@O2 a total of £1590 is been shown on my credit report. Can you please help me resolve this issue and remove those sim cards and credits from my name.
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Jack Hobbs
(@hobbsjg13) reported
@O2 I’ve been waiting 2 further days past the promised delivery date of my new phone with you. @DPDgroup_news have been absolutely atrocious in contact or getting this delivered. Can you help please? Can this please be sent by another courier that’s reliable!
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@O2 Hello, I wanted to activate the 6 months Apple Music through Priority and I got stuck on the Account page and I don't see any option showing to redeem those 6 months. Could you please help me, which are the correct steps? Thanks
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Owen
(@owenjg77) reported
@O2 I have tried speaking to your agents. I have tried the chat function. I want to give your more money and yet you make it so complicated and slow. I GIVE UP!