O2 Outage Report in Neath, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Neath, Wales
The most recent O2 outage reports came from the following cities: Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Phone | |
| Bridgend |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Bridgend |
||
| Bridgend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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rebecca
(@beckibouquet) reported
@O2 Appalling Service from your Customer Services Teams. I have been raising a fault in my local area for 18months. All of our household contracts do not work in our local area or surrounding areas. Instore and online they just advise, No Issue and cant help. How do I leave
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Charlotte Reynolds
(@Charlotte_BRFC) reported
@Luce1982 @O2 @EE Much better signal but prices are increasing by 14.4% in march
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LB
(@Luce1982) reported
Does anyone else find @O2 data service absolutely abysmal? Can't wait for my contract to end so I can sack it off. Anyone know what @EE is like?
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jacqui Rimington Stoll
(@JacquiStoll) reported
@O2 cont’d in 6 business days!!!! I’m stuck between O2 and DPD and still no phone which I am being billed for. Nobody is helping. Disgraceful service from O2 as their responsibility to get the phone to me and disgraceful service from DPD. Can anyone help me please?
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MsF
(@s_ofx9136) reported
@O2 currently on the phone for the 3rd time this week, the person I am speaking to is extremely patronising all because of miscommunication on YOUR part, I’ve been with you for over 15 years but I’m going to leave because of how pathetic the service is. Bye!
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Robert Shaw
(@alwaysshaw1) reported
@O2 why is your network so rubbish everywhere? At this rate you’ll be none existent as we’ll all leave to a network that actually works. What are paying for? Doesn’t look good when there is a FB page set up for how bad you are
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M🖤💋
(@MrsEmmieFrazer) reported
@O2 can you help please I’ve been cut off (I’ve agreed a promise to pay) but I can’t even ring o2 numbers to rectify
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Rocky Boxer Junior
(@boxer_junior) reported
@virginmedia @TheBHF @O2 Disgraceful service. No tv for months, no intention to do anything about it and still charging me.
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Elgar Chappell
(@ElgarC) reported
@O2 How can I speak to someone UK based that can help with a number of issues with My O2 showing wrong names on multiple connections and a complaint about a SIM card I was promised would be delivered yesterday and then a O2 store locking my account!! Thanks
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gary p jackson
(@gazjack) reported
@Luce1982 @O2 @EE I have both ,one for work,one for me ,both are crap.