O2 Outage Report in Neath, Wales
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (45%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
-
master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
-
Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
-
Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
-
Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
-
L U K E
(@thelukebamsey) reported
from
Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
-
LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
-
Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
-
Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
-
Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
-
Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
-
Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
-
Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Lucy Wilson
(@luce_wilson) reported
@LouisMcmorran @O2 Glad I’m not the only one who is having a problem with this awful advertising. Will not be waiting 6 weeks. I’ll be asking for all my money back next week if nothing is sorted and I haven’t got an email
-
nicole hannah
(@nicolehannah05) reported
@O2 traded phone in at livingston store 13th december, was told 3-5 working days for my money into bank, phoned on 21st as didnt have it they sent me into store, store told me to phone, i emailed heard nothing, phoned this morning got told to contact customer services (1/2)
-
Dave Samuel
(@The_Dave_Samuel) reported
@O2 Couldn’t unwrap 5 iPhones for Xmas as it didn’t meet O2’s Business Policy, so was sent 2 phones and had to buy outright 3 iPhones and had to have on another network, rubbish customer services
-
Vulpes Vulpes
(@VulpesV80302796) reported
@BritSparky @O2 ID mobile is the worst, it takes an hour and then you have to speak hindi.
-
lox around the clock
(@ClockLox) reported
@O2 I need to connect my key programming equipment through my phones hot spot as I’m mobile however I can’t gain access to the server as apparently I have a roaming IP address and need a static uk IP address Do you have someone I can speak to to help me with this
-
Ж lisa Ж
(@xoxolisacxoxo) reported
@O2 can u help me I sent u a private mail
-
Amanda Durman
(@AmandaDurman) reported
@O2 having an absolute nightmare with your website - crashed 3 times on completion of order, been totally and utterly messed about by both your sales teams and customer service teams - i cannot believe you can give me the line 'computer says no' - shall i switch to @VodafoneUK
-
Graham Harrison
(@GrahamH74) reported
@RobertS161016 @O2 I got the S20 a week ago it's crap, battery is **** and hardly a signal with it,waiting on iPhone 12
-
ei
(@emarie3388) reported
@O2 @steph_dee_x Don’t hold your breath I’ve been waiting since 23/11 - appalling service - will never repeat and never recommend
-
Tracy Rigley
(@MissMinniesMum) reported
@O2 Any chance of an honest answer to when my daughter’s new iPad might arrive? Ordered on 21/11 and text and email both said would be next day delivery.. over 5wks later and still nothing!! Disgraceful customer service! Why put on a Black Friday deal if you can’t meet demand?