O2 outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Neath, Wales

The most recent O2 outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Internet	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	2 months ago
Bridgend	Phone	4 months ago
Bridgend	Phone	4 months ago
Swansea	Phone	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  master.vapour (@MartynWilliams6) reported 3 seconds ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

• 
  Kieron Rees (@kieronsrees) reported 9 minutes ago from Swansea, Wales

  @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

• 
  Paul Furse (@Fursey79) reported 10 minutes ago from Port Talbot, Wales

  @O2 Again,A really poor signal in the Sa12 area😔

• 
  Stuart Davis (@stuartdavis21) reported 14 minutes ago from Swansea, Wales

  Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

• 
  Nicola Fine (@NicolaFine1) reported 16 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  michael bonomi (@mikebonomi) reported 18 minutes ago from Swansea, Wales

  @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

• 
  Kieron Rees (@kieronsrees) reported 19 minutes ago from Swansea, Wales

  @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

• 
  Andrew Reed (@reedo456) reported 20 minutes ago from Bishopston, Wales

  @O2 No help needed thanks - @EE are much better

• 
  LEEROY REED (@LeeroyReed_Vex) reported 23 minutes ago from Neath, Wales

  @O2 by far the worst network I’ve ever used

• 
  Kevin (@kevevs1908) reported 26 minutes ago from Swansea, Wales

  @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

• 
  L U K E (@thelukebamsey) reported 28 minutes ago from Pyle, Wales

  New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

• 
  Warren Weerackoon (@1JNR) reported 28 minutes ago from Swansea, Wales

  @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 31 minutes ago from Pyle, Wales

  @O2 website down and your not answering phones just great

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 31 minutes ago from Pyle, Wales

  @O2 how long is your website and app going to be down for i am trying to make payment but cant

• 
  Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported 33 minutes ago from Swansea, Wales

  @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

• 
  Gareth (@welshgje) reported 37 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  Paul Furse (@Fursey79) reported 42 minutes ago from Port Talbot, Wales

  @O2 Can I get some help please

• 
  michael bonomi (@mikebonomi) reported 49 minutes ago from Swansea, Wales

  @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

• 
  Morgan Saper (@mksaper) reported 50 minutes ago from Gorseinon, Wales

  Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

• 
  Jay Kelly (@JaeyKelly) reported 52 minutes ago from Bridgend, Wales

  @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  danny mcstravock 💙 (@DMcstravock) reported 4 minutes ago

  @O2 Not from o2 from a soon to be a former customer thanks to your refusal to honour your offers

• 
  Greg Jones (@DavidGregJones) reported 6 minutes ago

  Hi @O2 I’m a long-standing mobile customer with yourselves, but my signal at home is appalling. This has become especially troublesome, given home working caused by Covid. Is there any signal boosting technology you can recommend?

• 
  Red Steve (@Steve_Red_Beard) reported 6 minutes ago

  @GrantRustique @O2 I will try a full system wipe , then move my O2 physical SIM to esim again , then that frees up the SIM tray for my EE physical SIM , then at least I've got a fresh system as well as both Sims active in case one has a yawn and slows down or drops connection.

• 
  Ciara (@ciara73) reported 6 minutes ago

  @O2 I’ve just seen your tv ad with the robot, I am a loyal customer with an o2 contract and I have not received my robot, please send ASAP to amend this

• 
  weirdo beardo (@mattymoo1982) reported 13 minutes ago

  Dear @o2 why is your 4g network so weak? I’m beginning to wonder why I pay for such an inconsistent service. It’s really not worth the money with terrible connection and stability issues.

• 
  Ashlea Kattenhorn (@Ashlea_K) reported 20 minutes ago

  @O2 Yeah and I hardly ever have signal absolute ****

• 
  sugar ray tyson (@lukecrawshaw) reported 21 minutes ago

  @sammypenrose23 @O2 Fake as ****

• 
  Gemma Gorey (@gemwrigley) reported 24 minutes ago

  @O2 so in light of #ReclaimTheStreets I have activated the SOS message service. I tested it and found out the mms costs £2.19 each time. Which is fine, but today I've almost done it 3 times trying to change my music volume. Now deactivated it. How about making this free?

• 
  Metal_Militia_ (@Metal_Militia_X) reported 29 minutes ago

  @O2 hi can you please help? I requested a number change yesterday and it said it could take 24 hours. It’s been over 24 hours and my signal hasn’t returned, can you look into this please?

• 
  Alex Demetriou (@ademetriou23) reported 29 minutes ago

  My elderly mother got called a “stupid woman” by a member of @O2 outbound sales because she wasn’t interested in a new phone/sim deal. Charming.