O2 Outage Report in Neath, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Neath, Wales
The most recent O2 outage reports came from the following cities: Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Bridgend |
||
| Bridgend |
Internet | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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L U K E
(@thelukebamsey) reported
from
Pyle, Wales
New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 website down and your not answering phones just great
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Katie 🇺🇦
(@OneanonlyKatie) reported
from
Pyle, Wales
@O2 how long is your website and app going to be down for i am trying to make payment but cant
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vix M
(@Nerd_with_bird) reported
@O2 I'm counting down the days until the end of the contract so I can go elsewhere...
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sue purser
(@sujayne) reported
@O2 please help me, shocking service on the phone, my phone is constantly being cut off every single bloody month my bill is paid and up to date, you keep telling me it’s a scam but how can a scam cut you off for owing an imaginary large amount of money, driving me insane now
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Marc De Brabander
(@DebraHarry) reported
@cdavies23 @O2 Take it easy Norris. It’s all down to the storms isn’t it.
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Noak
(@NoakSpink) reported
Is it me or has the @O2 mobile coverage in #M24 #Middleton been **** since the @virginmedia / @o2 tie-up?
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~ Princ3ss_zelda ~
(@slutlikey0u) reported
Honestly lost count how many times I've had to ring @O2 over a cancelled account, absolute idiots who don't know what they're doing and love charging people for **** all
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Bry
(@bryvw1973) reported
@O2 been a loyal customer for 12 years and today that’s all gone out the window will poor service and customer services that don’t listen or care. Shocking
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tinseltoes tj 🐅
(@TigerMonarch_) reported
hey @O2 i know i’ve upgraded my tariff but i wanna add a bolt on to use data immediately. myo2 tells me to call but when i call i’m redirected to the myo2 app. help?
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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Jinty2
(@JanetteCruicks2) reported
Anyone one else finding the waiting times to get through to @O2 Customer Services unacceptable. On Monday 9am up to 15 mins 2pm up to 30 mins 5pm up to 60 mins
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psychologically_minded
(@psychol46571161) reported
@O2 Trying to speak to someone but your automated service keeps hanging up on me?