O2

O2 Outage Report in Neath, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Neath, Wales 01/08/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neath, Wales

The most recent O2 outage reports came from the following cities: Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Phone
United KingdomBridgend Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomBridgend E-mail
United KingdomBridgend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • thelukebamsey L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • stuartdavis21 Stuart Davis (@stuartdavis21) reported from Swansea, Wales

    Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tommy1910_ Tommy (@Tommy1910_) reported

    Name a company with worse customer service than @o2

  • jayceonnyg Jayceon Johnson (@jayceonnyg) reported

    Ordered a phone from @O2 on Monday I’m still waiting for the order to be reviewed presumably your systems are via carrier pigeon im now tempted to cancel this order the delay is unacceptable in this day and age

  • MancUn1ted 🇾🇪 M U F C 🇾🇪 (@MancUn1ted) reported

    @O2 your really letting yourself down on customer service. 3 promises of call backs and nothing!

  • PaddyMcKennaHi Paddy McKenna (@PaddyMcKennaHi) reported

    @O2 customer for 20 years. Lost my UK sim working abroad. Went to the o2 shop to get reconnected. 5 days, 2 sims & numerous calls about 360 platforms and security precautions later, I'm still not connected. So I've cancelled and switched to @EE. Well played lads, well played.

  • jodanmitch Joanne (@jodanmitch) reported

    @O2 this is the worst and I mean worst customer services I have ever had to use. How on earth do you run a network when you don’t answer any calls at any time of the day thank the lord I cancelled my account with you. You said you wanted to send me a refund

  • welshgje The Running Geek 🏃🏃💻 (@welshgje) reported

    @matt_knott @O2 It is poor. Funny thing is, I found the sim slot on the iphone 14. It's not in the usual place at all and when I was holding the phone (in my usual manner) I was hiding the slot. Doh me to me fair, but why move it on a standard 14? 14Pro and 14ProMax all have it in the old space.

  • _LoneWolf_ Paul (@_LoneWolf_) reported

    @O2 I have 0 signal at all on my phone. No phone signal, no data signal, nothing and my phone says "Service state - Out of service". I am waiting for a 5G SIM, is it possible they've disconnected my old SIM or is my area having problems despite status page saying all fine?

  • Barry__biscuit BarryBiscuit (@Barry__biscuit) reported

    @O2 day three of no reply. Can you please help me cancel my SIM card!

  • _LoneWolf_ Paul (@_LoneWolf_) reported

    @O2 Still got no signal here. I'd love to DM you but the last time I did that I was told I wasn't the account holder and my query closed (not related to this). A new SIM has been ordered (5G) but only last night. Has my old SIM been deactivated or is the mast in my area down?

  • gingfinger Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gingfinger) reported

    Hey @virginmedia & @O2 do you actually have anyone who’s competent at activation of Volt services? Not one person I’ve spoke to has a clue! Get your act together! Paying for a service, not a run around 👎