O2 Outage Report in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Neath, Wales

The most recent O2 outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Internet	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	2 months ago
Bridgend	Phone	4 months ago
Bridgend	Phone	4 months ago
Swansea	Phone	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Stuart Davis (@stuartdavis21) reported 32 seconds ago from Swansea, Wales

  Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

• 
  Morgan Saper (@mksaper) reported 2 minutes ago from Gorseinon, Wales

  Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

• 
  michael bonomi (@mikebonomi) reported 2 minutes ago from Swansea, Wales

  @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

• 
  Kieron Rees (@kieronsrees) reported 4 minutes ago from Swansea, Wales

  @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

• 
  huw bevan (@huwbevan) reported 7 minutes ago from City and County of Swansea, Wales

  @O2 really bad customer service from O2 today. One part of the company not listening to another.

• 
  LEEROY REED (@LeeroyReed_Vex) reported 11 minutes ago from Neath, Wales

  @O2 by far the worst network I’ve ever used

• 
  Kieron Rees (@kieronsrees) reported 12 minutes ago from Swansea, Wales

  @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

• 
  Andrew Reed (@reedo456) reported 17 minutes ago from Bishopston, Wales

  @O2 No help needed thanks - @EE are much better

• 
  michael bonomi (@mikebonomi) reported 18 minutes ago from Swansea, Wales

  @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

• 
  Jay Kelly (@JaeyKelly) reported 21 minutes ago from Bridgend, Wales

  @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

• 
  Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported 26 minutes ago from Swansea, Wales

  @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 30 minutes ago from Pyle, Wales

  @O2 website down and your not answering phones just great

• 
  Katie 🇺🇦 (@OneanonlyKatie) reported 31 minutes ago from Pyle, Wales

  @O2 how long is your website and app going to be down for i am trying to make payment but cant

• 
  Anya Russell (@AnyaRussell97) reported 33 minutes ago from Gorseinon, Wales

  @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

• 
  Gareth (@welshgje) reported 48 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  Warren Weerackoon (@1JNR) reported 52 minutes ago from Swansea, Wales

  @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

• 
  Nicola Fine (@NicolaFine1) reported 52 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Paul Furse (@Fursey79) reported 55 minutes ago from Port Talbot, Wales

  @O2 Again,A really poor signal in the Sa12 area😔

• 
  master.vapour (@MartynWilliams6) reported 55 minutes ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo Hunt (@Mutley1974) reported 3 minutes ago

  @VodafoneUK @VodafoneUK loyal customer for over 10 years ,multiple contracts spending over £150 you no longer want my money as my credit took a knock !! obviously loyalty only works one way !! Off to @O2 who are much nicer !!

• 
  Helmut Schweinsteiger (@HelmutSchweins1) reported 5 minutes ago

  @O2 Hi, my second pay monthly mobile device has disappeared from my O2 products page and showing no service

• 
  Charlie (@ComeOnFella_) reported 5 minutes ago

  @O2 I’ve already spoken to your customer service team this morning and they stated I’ll have to wait 1-3 working days (but with it being new year this will be longer now) to wait for the returns parcel so I can return the phone and then once that’s done the new one can be sent out.

• 
  Charlie (@ComeOnFella_) reported 12 minutes ago

  @O2 Can you offer me any kind of compensation as I’ve had to jump through hoops just to get something that I ordered. Whenever I’ve upgraded with O2 in the past it’s been really easy so I don’t know why your service has gone down so quickly now?

• 
  Laura (@Bun_80) reported 12 minutes ago

  Have received the worst customer service from @O2 I have 2 phone account under my name. Tried to upgrade they paid off the wrong number. Now they won’t give me my money back. Been trying for 5 weeks and still nothing. Ombudsman now involved!!! Don’t use @O2

• 
  Dafydd Job (@DafyddJob) reported 13 minutes ago

  @O2 Still No Service

• 
  Charlie (@ComeOnFella_) reported 18 minutes ago

  @sophiesuga87 @O2 Hello Sophie, one of the perks you receive is quite unique, you’re entitled to one of, if not the worst, customer service available. #O2 #GangOfClowns 🤡🤡🤡

• 
  Point Of Intersect-Technology X Humanities (@EntrepreneursXb) reported 19 minutes ago

  HipCounsel: RT @dkinnear: Genuine problem. Genuine question. Does anyone in the UK know how to get their UK @O2 sim to call out to the US? Never had this from US to UK with @Verizon - or the number of their customer service. Thks! #legaltech

• 
  DPDgroup (@DPDgroup_news) reported 19 minutes ago

  @nafia_g @O2 Hello. We’re sorry to read this, if you are having issues with the delivery of a parcel, please contact us via direct message so we can assist you. Kind regards

• 
  Ben Isontheroof (@BenIsOnTheRoof) reported 25 minutes ago

  @O2 I have been with Vodafone for 18 years, never had a problem with the product or customer service. I left for a deal with o2 which I haven't even received yet and already I have issues. You have failed to switch my old number and trying to contact someone is impossible!..