O2

O2 Outage Report in Neath, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Neath, Wales 01/09/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neath, Wales

The most recent O2 outage reports came from the following cities: Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Phone
United KingdomBridgend Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomBridgend E-mail
United KingdomBridgend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • star45gazer Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales

    @O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 website down and your not answering phones just great

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • 1JNR Warren Weerackoon (@1JNR) reported from Swansea, Wales

    @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • kieronsrees Kieron Rees (@kieronsrees) reported from Swansea, Wales

    @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Can I get some help please

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • OneanonlyKatie Katie 🇺🇦 (@OneanonlyKatie) reported from Pyle, Wales

    @O2 how long is your website and app going to be down for i am trying to make payment but cant

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • TerrySinnett Terry Sinnett (@TerrySinnett) reported from Porthcawl, Wales

    @Newks_mam @O2 I’ve not had such problems anywhere else, to be honest. Hopefully a one off……. but maybe not! 🤨🤨

  • kevevs1908 Kevin (@kevevs1908) reported from Swansea, Wales

    @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

  • mikebonomi michael bonomi (@mikebonomi) reported from Swansea, Wales

    @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

  • thelukebamsey L U K E (@thelukebamsey) reported from Pyle, Wales

    New iPhone 14 pro max being delivered today from @O2 literally 4 weeks on Saturday so I’m glad I’m having it now and not 6 weeks down the line

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • oosaboos Susan Richardson (@oosaboos) reported

    @O2 hi. The service in my area has been pants for the last couple of weeks. I’m in SR5.

  • PaulRankinYT Paul Rankin (@PaulRankinYT) reported

    @TheBeardedTaf @O2 Never really had an issue with them tbh

  • JordWright93 Jordan Wright (@JordWright93) reported

    @O2 Hi we are having roaming issues. Me and my partner both on my O2 account are having issues connecting any data and receiving / sending SMS in the US. We have the Volt bolt on so should have the USA included. We've checked and we have enabled roaming in our settings

  • asmeservices Andrew Murphy (@asmeservices) reported

    @O2 It's terrible, this morning I have 1 bar - it wasn't like this when I purchased - something needs to be done.

  • stegwyn Dylan Miles (@stegwyn) reported

    @cerimiles @O2 Worst provider I've been with! So many towns and cities I go too where I have a couple of bars of 4G but nothing actually downloads and works! Pathetic and can't wait to leave them

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported

    @NiamhD_22 @O2 I’ve tried manually selecting a network and still doesn’t work.

  • jenniferbush15 J E N N I F E R (@jenniferbush15) reported

    @O2 the service I have received over the last 2 weeks has been disgraceful! There is a bar on my phone that no one seems to know why and no one can remove it!! Get told different reasons each day! Now being told IT issue which could take 5 days?!?! Not good enough!!

  • Spurschic43 Ann-Marie Thérèse Hopkins 🇺🇦 (@Spurschic43) reported

    @O2 your customer service is quite appalling I have been waiting for my new phone now for over a week having been delivered the wrong phone twice I’ve used the WhatsApp service to no avail what is going on. #useless #nophoneyet

  • dan_burns98 Daniel Burns (@dan_burns98) reported

    @O2 you are the worst company i have ever dealt with, and you also cannot deal with a complaint properly either. Shambles

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported

    @O2 @David_Myint Having the same problem. No roaming at all.