O2 Outage Report in Malpas, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Malpas, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (17%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Malpas, England
Latest outage, problems and issue reports in Malpas and nearby locations:
-
Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
-
DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
-
Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
-
Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
-
Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
-
Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
-
Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
-
Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
-
Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
-
Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
-
sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
-
Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
-
Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
-
Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
-
Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
-
Ana Slimming World
(@Anamantovani) reported
from
Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
-
Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
-
Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
-
Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
sarge19310 🏴🏴
(@sarge19310) reported
@pupsparky19310 @O2 it was the truly **** music whilst I was on hold that made me hand up that an 5p per minute charge.
-
Maxwell Fine ⚡️
(@maxwell_fine) reported
@O2 Not entirely sure the point of employing staff if they’re not constantly seeking to resolve customer issues. No distancing in store. No cleaning in store despite customers touching all handsets. Staff totally disinterested and chatting amongst themselves.
-
Sharalyn Joyce
(@sharalyngj) reported
@O2 what’s going on with your service these days… Got told you had a issue with a mast in our area last week and still having problems with making/receiving calls and data still!!! Not on when you pay £70 a month for a service
-
Mayank Mehta
(@mayankmmehta) reported
@O2 @O2 In Summary - @MPD_Online say it is the customer's problem that the box is empty and the phone is missing. Please provide your email, so that I can forward you the entire email conversation.
-
Mayank Mehta
(@mayankmmehta) reported
@O2 @arunkchaubey @O2 the contract sim phone number 07599215321. We cant use this as there is no phone received. O2 customer rep said this is not an O2 handset. We never received a Phone, just an empty box
-
David Moth
(@david84722000) reported
@dm_whitehouse @O2 I'm just worried if it's a scam or some sort of hacking issue
-
David Nicol
(@davidxnicol) reported
@O2 The only reason I know it's an O2 number is because I did call the last number back. I'm not here to police your network. Do better
-
Unstable_Genius
(@schmooklaa) reported
@O2 what the hell is going on with your customer service? Had to say I wanted to leave in order to finally speak with someone. upgraded to get more data, which won't come into play for 10 days and then couldn't buy a bolt on.
-
Luke Gillott
(@LukeGillott) reported
@O2 no network and no way to contact you (online support are busy and forwarding to generalised FAQ). Nothing noted about outages Top quality service!
-
Maxwell Fine ⚡️
(@maxwell_fine) reported
@O2 My mums o2 mobile wasn’t receiving any calls and was going straight to voicemail. Popped into store and the staff were uninterested. They called CS on their landline which had a broken earpiece so couldn’t hear anything. Manager scampered to back of store and staff shrugged.