O2 Outage Report in Malpas, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Malpas, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Malpas, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Whitchurch |
Total Blackout | |
| Market Drayton |
Phone | |
| Chester |
Phone | |
| Oswestry |
||
| Wrexham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Malpas, England
Latest outage, problems and issue reports in Malpas and nearby locations:
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Ana Slimming World
(@Anamantovani) reported
from
Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Georgina Cham
(@creamyegguk) reported
@O2 having trouble roaming in Ibiza as it’s stuck on 3G and not working - help please?
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Oliver Dixon
(@OzzyD_en) reported
Never going to @LidlGB again if I can help it. What an ordeal! I need therapy and a lie down now! 😡😡 while I'm at it, @O2? You CAN be replaced! ... how can one shopping expedition go so horribly wrong??
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Neha kedia
(@Nehakedia2014) reported
@O2 i ordered a replacement sim, but not able to activate it, please help
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MsmewitdatBS
(@MsmewitdaBS) reported
@O2 why am@I talking to a fraudster named William based in India? I am trying to cancel my contract with O2 and these incompetent people in India are just incompetent!!!!
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Daniel Marr
(@danmarr) reported
@GlennSmithF1 @O2 Yep, they keep lines open, even the ones that are mis-sold, preventing the customer from getting pay monthly. The customer is punished twice, once with the mis-selling and a second time by restricted access and credit checks
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Penny Manchester
(@MsMoneyPenny777) reported
@SamsungHelpUK I was advised by @O2 to reset my network settings due to data signal problems. Now my wifi passwords have been deleted and it won't accept them again. WTF? They should all be backed up via samsung passport. 😡😡😡😡
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Arvind Ramesh
(@Travellingsanta) reported
@O2 I am absolutely disgusted to inform the level of customer experience offered which makes me feel grateful of moving my network provider elsewhere. I was disappointed to have been rejected for credit applications stating my credit score to be very poor for the same.
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Hana
(@ohmygouldness) reported
@O2 you guys suck. Your data signal is diabolical and just cost me so much money as I used a GPS tracked electric scooter which failed to lock for over 15 minutes because of your diabolical signal. If the company dont refund me i want my money back from you guys
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Louis
(@louistweets97) reported
@O2 I can’t connect to internet on the underground via O2 wifi. I enter my phone number and it says number not recognised. I am a PAYG customer. Thanks.
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Matthew
(@Matthew_Mc_D) reported
@virginmedia @O2 @itvtakeaway Your Internet service is abysmal