O2 Outage Report in Malpas, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Malpas, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Malpas, England
Latest outage, problems and issue reports in Malpas and nearby locations:
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Ana Slimming World
(@Anamantovani) reported
from
Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz
(@Gareth_Rothwell) reported
@thenewgalaxy @O2 @Apple I’m having the exact same issue! You’d think O2 would have fixed their app and website by now, issues every time I’ve tried to upgrade over the last 6 or so years
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Ryan
(@RyanA____) reported
I have never known or experienced anything as painful as trying to upgrade/leave @O2
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sue timpson
(@suetimpson66) reported
@O2 hi, we have had an abysmal signal for weeks. Can’t make calls or the call drops out constantly. Your customer service options all lead to dead ends. Seriously thinking of leaving O2
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PapaT
(@papatulloh) reported
@O2 Purchase a 'deal' qualifying S21 phone from one of your retailers but no samsung galaxy buds offered. Sales team & customer services aren't helping either. Fake Deals...?
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annie | lucifer spoilers.
(@itsyoulydia) reported
@O2 please sort your **** out. I've been trying to pre-order for nearly an hour now and the website crashes at every point.
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Shell Bryson
(@shellbryson) reported
@CivicLilly1 @O2 I absolutely don’t have too, more of a comment on poor system design. Things should not *break* under load.
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Benjamin Webster
(@benjaminlfc) reported
@CivicLilly1 @shellbryson @O2 Because if you don’t order on the first day the delivery dates get pushed back and back they’re went to October within minutes direct from Apple so if they can’t keep with demand being the actual company that makes them then network providers have no chance
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𝐰𝐚𝐥𝐥𝐢𝐬
(@IoIjenkins) reported
@O2 @Apple i keep getting 504 service error so i’m gonna assume i’ll be disappointed when it eventually works n will be sold out🥴
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Joseph Gregory
(@josephwgregory) reported
@O2 @Apple Wow those device plans are awful! You can get a stand alone 150GB plan from O2 for £20p/m, so why is it £5 more when bundled with an iPhone? The same applies with 3GB for £20p/m when you can get it stand alone for £6p/m Hard miss on this one, I’d rather buy from Apple.
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PapaT
(@papatulloh) reported
@O2 Purchased a 'deal' qualifying S21 phone from one of your retailers but no samsung galaxy buds offered Sales team & customer services aren't helping either. Fake Deals...?