O2 Outage Report in Malpas, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Malpas, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Malpas, England
Latest outage, problems and issue reports in Malpas and nearby locations:
-
Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
-
Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
-
Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
-
Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
-
Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
-
Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
-
Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
-
DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
-
Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
-
Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
-
sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
-
Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
-
Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
-
Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
-
Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
-
Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
-
Ana Slimming World
(@Anamantovani) reported
from
Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
-
Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
-
Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Zoë ♡︎
(@MammafulZo) reported
@O2 After being a customer since 1997, the BT Cellnett days, I have never been so messed around by a company. You continue to mess around with my bills & stress me out when I have enough to deal with with serious health problems. Who do I escalate this with?
-
Missy Tink
(@TinkMissy) reported
@george_b81 @O2 I’m looking forward to their explanation as in my experience the service has got worse, so what are paying for again @o2?? Seems like I’m paying more for less 🤔
-
Missy Tink
(@TinkMissy) reported
@O2 Rising prices and lowering signal coverage. If you want an unreliable service provider, shocking customer service and much more then the o2 network is for you 👌🏻
-
Nath
(@NathFerguson) reported
@O2 why are you *************** you had a mast down for 2 weeks and I’ve not been able to use my phone and it’s meant to be fixed by 25feb now your telling me your doing more maintenance work on the 27th so the mast is gonna be down again and u expect me 2 pay full price
-
Simon Minkoff
(@doctorsimon_net) reported
@AvantiWestCoast @VodafoneUK @O2 No. I do not need your help. The bandwidth and patchy transmitter network is appalling. I used to get 9600-14400bps on the WCML in 1998 and I knew when the signal would drop. It is no better now. Despite three methods of connection to a network. This is a shambles.
-
Jamie
(@JamieOwen2003) reported
@Dominiho7 @AXS_UK @O2 I got onto the site at 12:03 and everything was sold out on ticket master. Absolute joke. I still managed to get tickets but the ticket system for MITB has been piss poor
-
David Gandy
(@dg2642_david) reported
@O2 You are raising my bill by 17.3%. I get thats its in your T&C's. Fair enough, once more you have the paying public over a barrel BUT why are we paying for such a poor service? Its 30 years since I got my first mobike phone and as I sit in my property still cant get signal.
-
gary h
(@garyhardio69) reported
@O2 o2 want £650 to repair the Phone.. they saying i have damaged the Phone when i know 100% i havnt.. the phone as been returned to me, with 2 marks highlighted saying thats the damage !!! these 2 marks was not there when i sent the Phone for inspection/repair..
-
TitanofTea☕🇺🇦
(@TitanofTea) reported
@UtanoPandora So sorry you've had that experience 😔 Shame on @O2, I've actually experienced similar in my local store as well where I'm trying to discuss a technical problem and they just look at me like I'm a ******. Maybe you could switch networks?
-
James smith
(@spidersmith11) reported
@rockNrowell @O2 @MartinSLewis From April 2023, your basic monthly usage price (for data, minutes and texts within your allowances) will rise in line with the 10.5% Consumer Price Index (CPI) rate of inflation published in January 2023 + 3.9%. This is Tesco mobile who use O2 network