O2 Outage Report in Malpas, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Malpas, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Malpas, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Whitchurch.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Malpas, England
Latest outage, problems and issue reports in Malpas and nearby locations:
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Lucy Sharp (@LucySharpPR) reported from Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Ryan Davies (@ripinmypants) reported from Hope, Wales
@O2 can someone help me regarding my order please
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Harry (@harryt84) reported from Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
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Tony Whilding (@tonywhilding88) reported from Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Dr. maria skinner (@SkinnerMaria) reported from Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Karen White (@KarenWhiteFood) reported from Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Glen Owen (@glenaowen) reported from Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Harry (@harryt84) reported from Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Harry (@harryt84) reported from Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Jan Rose (@JanRose61920860) reported from Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Ana Slimming World (@Anamantovani) reported from Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England
@O2 Since the merger the O2 signal has been shocking.
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Lee Watson (@leewatson04) reported from Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Shane Pinnington (@ShanePinnington) reported from Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Tom Jones (@tomjoneschester) reported from Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Richardson 🇬🇧🇬🇧 #My Body My Choice (@FionaRi03257011) reported
@O2 @nothing Yeah right no signal all day so far and customer service are saying due to upgrade work in my area I won't have signal till Friday 9 pm are you joking? I wouldn't recommend @o2 to anyone.
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Loz (@Loz__Spencer) reported
@O2 hi is there a problem with the network in Newcastle Under Lyme town centre? I can't use my data at all when I'm in town but as I'm on the outside of the town centre it works absolutely fine it's been like that since 27/08
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Hannah Mahoney (@hannahmahoneyx) reported
Hi @O2 my bill is a lot higher this month and it shouldn't be...could someone help please :)
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Helena-Ann🐝🐝 (@Helena_Ann93) reported
@o2 is there anything wrong with signals, I’m either getting no signal at all, no 4g or none at all. It’s beginning to annoy me now when it’s a new contract. Feels like I’m paying a fortune for a limited service. 😡
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Louise Rose (@joshsmummy) reported
@O2 How long roughly are you taking to reply to people? this is an awful lot of money I’ve been charged.
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Louise Trotman (HR Rockstar) (@LouLouTrotman) reported
@O2 frustrated that my visual voicemail that migrated over with 5 upgrades has suddenly disappeared! I have an iPhone SE 2022 and now need to faff by getting an iData bolt-on if Google is correct 🙄 your phone queues and music are dire, please help
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Matt (@Simptuation) reported
@O2 must be the worst network on earth. Does anyone, ever have signal? Drives me mad.
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Athina England (@Athinaengland) reported
@O2 hi, are you having any issues with calls today in the Stockport area today? Everyone in our house can’t make calls unless on WiFi calling! Thanks
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Fiona Richardson 🇬🇧🇬🇧 #My Body My Choice (@FionaRi03257011) reported
I honestly regret joining @O2. Customer service is shite. No signal all day. Can't do anything surely the upgrades you are doing shouldn't mean I lose signal all day. Customer service typical reply they are working in your area your phone should start working on Friday @ 9pm 🤬🤬
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Tall.... Saint..... Gooner (@GodsGift1983) reported
@_hayleighhxo @O2 Internet signal is a right off, have to go into pubs, cafes for wifi