O2 Outage Report in Malpas, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Malpas, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Malpas, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Whitchurch |
Total Blackout | |
| Market Drayton |
Phone | |
| Chester |
Phone | |
| Oswestry |
||
| Wrexham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Malpas, England
Latest outage, problems and issue reports in Malpas and nearby locations:
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Ana Slimming World
(@Anamantovani) reported
from
Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ian interloper
(@No1_Interloper) reported
@O2 all I need is an esim Your customer service is appalling Cut off every time Have 6 connections with O2. All fully paid up. If u can't answer my call, will switch to provider who can.
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Wai
(@WaiWai23376290) reported
@O2 Trying to port my mobile across from another network, it's a complete mess! It's been 13 days and it's still not completed, I cannot accept or make calls! Tried calling customer support numeroustimes but no luck, any advice pls?
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CheckingMyLootz
(@LootzMy) reported
@O2 I understand that. But every time you improve it, my signal gets worse and doesn't get better. I've gone from full signal all the time, to having to run around the house waving the phone in the air to get a single bar over the last couple of years.
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Helen
(@helen_manley) reported
@O2 please can you confirm if there is a delay porting numbers over? PAC code requested Saturday 28th and still not changed onto my new SIM. Not been able to get through to anyone on support chat to ask for an update.
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Darryl Flannery
(@Dazflann) reported
@O2 Can someone from customer service give me a response please
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Emma Ansley
(@emmafansley) reported
@O2 hello? I have had my new phone for 3 days now but have been unable to get through to anyone to provide a pac code. Please help otherwise I will be forced to cancel the contract and return the phone as I can’t use it. This has been a terrible start with o2
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Darryl Flannery
(@Dazflann) reported
@O2 Was told last night I could cancel my contract and the termination fee would be waived due to lack of coverage where I live, PAC sent to me then expected to pay £305 to terminate the contract, rang this morning and was told that wasn't the case.
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Matt Galbraith
(@matgalbraith) reported
@WokingQuin @EnglandRugby @O2 Never understood how a player replacing an injured player keeps his place over a player pick initially... Absolutely baffling.. Eddie mark2
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Dave Pakeman
(@davepakey71) reported
@o2 if I’ve rung CS & the call drops off as per usual with @o2 have the decency to ring a customer back instead of me being on hold for 45 mins 😡#💩network
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OFE
(@oflahertyevents) reported
@O2 why do you choose to use @TicketmasterUK for Priority as they cause more issues than they resolve? Take this morning's presale of @SabrinaAnnLynn for example. The swirly circle of death since 10:00 and still going round. Usless company and they have no customer service skills