O2 Outage Report in Malpas, Cheshire West and Chester, England

Problems in the last 24 hours in Malpas, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malpas, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Malpas, England

Latest outage, problems and issue reports in Malpas and nearby locations:

• 
  Harry (@harryt84) reported 2 minutes ago from Ruabon, Wales

  @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

• 
  Glen Owen (@glenaowen) reported 3 minutes ago from Chester, England

  99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

• 
  Jan Rose (@JanRose61920860) reported 5 minutes ago from Christleton, England

  @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

• 
  Karianne Harston (Kez) (@Kez_Harston) reported 10 minutes ago from Broughton and Bretton, Wales

  @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

• 
  Karen White (@KarenWhiteFood) reported 13 minutes ago from Chester, England

  1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

• 
  Karianne Harston (Kez) (@Kez_Harston) reported 15 minutes ago from Broughton and Bretton, Wales

  @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

• 
  Nikk McIntyre (@Cestrian_xbl) reported 18 minutes ago from Chester, England

  @O2 Since the merger the O2 signal has been shocking.

• 
  Lucy Sharp (@LucySharpPR) reported 20 minutes ago from Eccleston, England

  @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

• 
  sparklesnowdrop (@sparklesnowdrop) reported 20 minutes ago from Wrexham, Wales

  @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

• 
  Ryan Davies (@ripinmypants) reported 21 minutes ago from Hope, Wales

  @O2 can someone help me regarding my order please

• 
  DT (Meatloaf) (@meatloaf_efc) reported 21 minutes ago from Gobowen, England

  Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

• 
  Shane Pinnington (@ShanePinnington) reported 34 minutes ago from Chester, England

  @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

• 
  Harry (@harryt84) reported 35 minutes ago from Ruabon, Wales

  @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

• 
  Tom Jones (@tomjoneschester) reported 41 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Harry (@harryt84) reported 47 minutes ago from Ruabon, Wales

  Hi @O2 how long should it take please to go live once my old network has turned off?

• 
  Ana Slimming World (@Anamantovani) reported 52 minutes ago from Saltney, Wales

  @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

• 
  Lee Watson (@leewatson04) reported 57 minutes ago from Market Drayton, England

  @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

• 
  Tony Whilding (@tonywhilding88) reported 57 minutes ago from Wrexham, Wales

  @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

• 
  Dr. maria skinner (@SkinnerMaria) reported 59 minutes ago from Chester, England

  @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✨Zoe Newton✨ (@zoenewton007) reported 5 minutes ago

  @O2 Yes it does thanks. Just never seen it pop up before so wasn’t sure esp when said been turned off account

• 
  Danielle 💙 (@dannithegirl85) reported 14 minutes ago

  Twice now I’ve had to email @O2 regarding my phone I sent to be recycled. Was promised my issue would be resolved within 48 hours. 9 days later and still waiting to hear from them again regarding my phone they have ‘lost’.

• 
  Krishan Gopal (@krishangopal017) reported 15 minutes ago

  @O2 I’ll message my number. Just came off 202 and they couldn’t understand the issue. Thanks

• 
  🌸 S🦄 (@SJaiime2) reported 23 minutes ago

  @O2 ******* **** customer service. Taking a sim card out for my dad, who lives 120 miles away yet it has to come to me. Why? Stop making things so ******* difficult for people. Where can I send the postage receipt??

• 
  Levin Padrigan Iñigo (@LevinInigo) reported 24 minutes ago

  @O2 I want to cancel my current contract but Im stuck in an endless phone queue. Please assist me

• 
  Tasmin (@tasmineliza_) reported 25 minutes ago

  @O2 I started a new contract on Monday but I still haven’t got any signal, can you help?

• 
  Chantelle Hazelden - Brewtiful Fiction (@Brew_Fiction) reported 26 minutes ago

  @O2 not impressed, upgraded at start of month, partly for the extra £250 when recycling old phone as it covered the cost of upgrading. Still haven't had the extra money, got told to email o2 recycle, a week on and still no reply. Poor service!!

• 
  Iain Montgomery (@H0raceWimp) reported 27 minutes ago

  .@O2 Just spoken to a customer service advisor who has confirmed that your supposed Volt benefit of increased data can only be achieved by giving up other more important benefits. At best misleading and very poor customer service and advertising.

• 
  Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported 29 minutes ago

  @O2 I’m having so many problems with your customer services team. They are refusing to cancel my contract. I just want to leave your terrible network. 💔💔💔💔

• 
  Sonia Edwards (Hanson) (@sonia_hanson) reported 30 minutes ago

  @O2 appalling customer service chat today. You would rather lose a customer of 10 years than try to resolve a data roaming issue. Currently sat with my 4 year old who has food poisons so thanks 👌🏻 made my day 👌🏻👍🏻 #moneygrabbers