O2

O2 Outage Report in Malpas, Cheshire West and Chester, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Malpas, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Malpas, Cheshire West and Chester, England 02/18/2026 16:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Malpas, Cheshire West and Chester, England

The most recent O2 outage reports came from the following cities: Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Phone
United KingdomWhitchurch Total Blackout
United KingdomMarket Drayton Phone
United KingdomChester Phone
United KingdomOswestry E-mail
United KingdomWrexham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Malpas, England

Latest outage, problems and issue reports in Malpas and nearby locations:

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • Anamantovani Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • JanRose61920860 Jan Rose (@JanRose61920860) reported from Christleton, England

    @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Timbabaland1888 Tim Land (@Timbabaland1888) reported

    @NadineDorries @virginmedia @O2 You stupid ****. How are you this stupid?

  • electikk Brian (@electikk) reported

    @NadineDorries @virginmedia @O2 Well, the EU does not have the power to tell private businesses outside of it's area what to do; wasn't that the points of leaving the EU, not having to adhere to any EU rules? Either you are very stupid or very dishonest, you choose! #JohnsonOut #ToriesOut #ScrapNHSBill

  • AndrewW789 Andrew Wallace (@AndrewW789) reported

    @BorisJohnson @virginmedia @O2 Whoopee. A deal nowhere near as good as we had before. Fewer operators, less data allowance. Whoopy do. Slow hand clap for the worst PM in decades.

  • Guitarista4 Guitarista (@Guitarista4) reported

    @NadineDorries @virginmedia @O2 Garbage

  • RachaelS16 Rachael S (@RachaelS16) reported from Strathaven, Scotland

    @O2 I need help with two phones saying SIM not provisioned and can't find live chat on 02 app

  • Bagger2b Robert McPhee (@Bagger2b) reported

    How long will @O2 network be down in west Chelmsford

  • Exiled_B ExiledOne (@Exiled_B) reported

    @NadineDorries @virginmedia @O2 🙄🙄🙄for a Cultural Secretary who didn’t even know Channel 4 isn’t publicly funded, it’s not surprising that you are talking utter **** as usual. Clearly, you only got a ministerial post by licking Johnson’s arse

  • PhilTregear Phil Tregear (@PhilTregear) reported

    @NadineDorries @virginmedia @O2 Do you really think your electorate are so stupid as to believe this BS? Shame on you.

  • FaucheReasons Island'BabyGirl✨ (@FaucheReasons) reported

    @O2 Been having ongoing issues with connection. Please, help.

  • markdavies33 Voice for Radio 💙🇪🇺 (@markdavies33) reported

    @NadineDorries @virginmedia @O2 Creative use of words again? Or to put it plainly. Lying. The EU may have encouraged and enabled free roaming but to enforce it would be interfering in a free market. UK would never have agreed to that, and we were in the EU when it was agreed all those years ago....