O2 Outage Report in Malpas, Cheshire West and Chester, England

Problems in the last 24 hours in Malpas, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malpas, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Malpas, England

Latest outage, problems and issue reports in Malpas and nearby locations:

• 
  Harry (@harryt84) reported 4 minutes ago from Ruabon, Wales

  @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

• 
  Karen White (@KarenWhiteFood) reported 6 minutes ago from Chester, England

  1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

• 
  Lee Watson (@leewatson04) reported 9 minutes ago from Market Drayton, England

  @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

• 
  Dr. maria skinner (@SkinnerMaria) reported 12 minutes ago from Chester, England

  @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

• 
  DT (Meatloaf) (@meatloaf_efc) reported 13 minutes ago from Gobowen, England

  Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

• 
  Ryan Davies (@ripinmypants) reported 16 minutes ago from Hope, Wales

  @O2 can someone help me regarding my order please

• 
  Lucy Sharp (@LucySharpPR) reported 18 minutes ago from Eccleston, England

  @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

• 
  Harry (@harryt84) reported 21 minutes ago from Ruabon, Wales

  @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

• 
  Karianne Harston (Kez) (@Kez_Harston) reported 24 minutes ago from Broughton and Bretton, Wales

  @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

• 
  Jan Rose (@JanRose61920860) reported 28 minutes ago from Christleton, England

  @O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.

• 
  Tom Jones (@tomjoneschester) reported 35 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Glen Owen (@glenaowen) reported 38 minutes ago from Chester, England

  99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

• 
  Tony Whilding (@tonywhilding88) reported 42 minutes ago from Wrexham, Wales

  @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

• 
  sparklesnowdrop (@sparklesnowdrop) reported 44 minutes ago from Wrexham, Wales

  @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

• 
  Nikk McIntyre (@Cestrian_xbl) reported 50 minutes ago from Chester, England

  @O2 Since the merger the O2 signal has been shocking.

• 
  Karianne Harston (Kez) (@Kez_Harston) reported 58 minutes ago from Broughton and Bretton, Wales

  @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

• 
  Ana Slimming World (@Anamantovani) reported 59 minutes ago from Saltney, Wales

  @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

• 
  Shane Pinnington (@ShanePinnington) reported 59 minutes ago from Chester, England

  @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

• 
  Harry (@harryt84) reported 60 minutes ago from Ruabon, Wales

  Hi @O2 how long should it take please to go live once my old network has turned off?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TACMAC (@TACMAC2) reported 2 minutes ago

  @o2 Having been a business customer for 10 years + I am appalled at the standard of your telephone staff. I am trying to set up a personal contract and have had nothing but problems. Please contact me asap

• 
  CyclingMikey tired of road crime. 🇪🇺🇳🇱🇿🇼 (@MikeyCycling) reported 2 minutes ago

  @AusterfieldM @WilliamNB @O2 Just find whichever network has best signal and data rates at your locations, and then go with that network. Never expect service from any of them, they are all crap. There are maps of mobile coverage, but I suggest testing with friends' phones or just buy some PnG SIMs.

• 
  ell debarge (@ell_ydg) reported 4 minutes ago

  i’m literally losing my ****. @O2 are doing work in my area apparently, until FEBRUARY so i can’t send or receive texts, nor can i make or receive calls. so that’s great. what am i paying for?! 😤😤😤

• 
  Sam Best (@SAMjBEST) reported 5 minutes ago

  . @O2 is THE WORST! I had to repeat myself 3 times to the 1st guy, I could hear him casually talking to someone else whilst I was explaining the issue. 2nd guy put me on hold while he "checked something" he never returned, I got bored after 30mins

• 
  🚲 Will is too honest to ever be an MP 🇬🇧🇿🇦 (@WilliamNB) reported 9 minutes ago

  @KarlOnSea @giffgaff Oh no! @O2 (or anything running off O2) is firmly out of the question. Ultimately it's their crap service that's the problem

• 
  Jordan Kenny (@jordankenny6) reported 10 minutes ago

  @O2 making their 4G **** in the last 6 months. Funny my connection wasn’t this **** before you rolled out 5G

• 
  Ant King 🇮🇹 (@AKing_1) reported 13 minutes ago

  Trying to sort myself a new contract with @O2 and the service is terrible, can’t get hold of anyone and phone line hangs up on me after I answer a few questions..

• 
  Branddon Bourne (@BranddonBourne) reported 14 minutes ago

  @DeborahBiggs6 @O2 The issue of the accounts getting disabled or hacked is very frustrating and annoying especially when no respond and help from the support team whatsoever I couldn’t wait no longer so I reach Programmer_jock on Instagram and they got me back my hacked account.

• 
  Brett Matthews (@firebrand73) reported 16 minutes ago

  @O2 Why is it soooo hard to cancel my phone contract using your website? You're actually forcing me to call or visit a store. Moving abroad and just want to cancel my contract. Why so hard????

• 
  🚲 Will is too honest to ever be an MP 🇬🇧🇿🇦 (@WilliamNB) reported 19 minutes ago

  @lastnotlost @giffgaff Giff Gaff runs on @O2, so the underlying issue is O2's crap service. I'll need to jump to either EE or Vodafone. I don't like either, but am forced to do this