O2 Outage Report in Malpas, Cheshire West and Chester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Malpas, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Malpas, Cheshire West and Chester, England
The most recent O2 outage reports came from the following cities: Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Whitchurch |
Total Blackout | |
| Market Drayton |
Phone | |
| Chester |
Phone | |
| Oswestry |
||
| Wrexham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Malpas, England
Latest outage, problems and issue reports in Malpas and nearby locations:
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Glen Owen
(@glenaowen) reported
from
Chester, England
99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?
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Jan Rose
(@JanRose61920860) reported
from
Christleton, England
@O2 My daughter contacted you recently regarding problems with the Caffè Nero free drink but you haven’t replied. It has happened twice in 3 weeks that the till has said voucher already used when it definitely wasn’t. It has also happened once at Greggs. She is out of pocket.
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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Dr. maria skinner
(@SkinnerMaria) reported
from
Chester, England
@O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Shane Pinnington
(@ShanePinnington) reported
from
Chester, England
@O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !
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DT (Meatloaf)
(@meatloaf_efc) reported
from
Gobowen, England
Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @O2 how long should it take please to go live once my old network has turned off?
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.
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Ana Slimming World
(@Anamantovani) reported
from
Saltney, Wales
@O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭
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sparklesnowdrop
(@sparklesnowdrop) reported
from
Wrexham, Wales
@O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Harry
(@harryt84) reported
from
Ruabon, Wales
@O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.
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Ryan Davies
(@ripinmypants) reported
from
Hope, Wales
@O2 can someone help me regarding my order please
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Tony Whilding
(@tonywhilding88) reported
from
Wrexham, Wales
@O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.
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Karen White
(@KarenWhiteFood) reported
from
Chester, England
1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@O2 Since the merger the O2 signal has been shocking.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Robbins
(@nrBreaksMadrid) reported
Hey @O2 why is your coverage so terrible in Weston-super-Mare? I struggle to get a data connection yet you ask me to upgrade to more data??!! Should I switch to @EE or @VodafoneUK for better coverage? I pay £35 a month for crap coverage at the moment.
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Sub Singh
(@sub_virk) reported
@O2 Absolutely rubbish service by @O2. Customer service Not fit for purpose
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dane trotter
(@trotttrott3) reported
There’s a mast down where i live and it’s been 2 weeks that I haven’t had data. @O2 any chance on a refund of the data i paid for but can’t use?
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Butty
(@TelfordMad) reported
@O2 @virginmedia @O2 Still waiting for Sim and response to DM’s what a start to the Volt Package, be warned if your planning to swap from oomph to volt, I’m not a happy customer.
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Kai Enix
(@EnixKai) reported
Yo @VodafoneUK and @O2 . Just had my very sick mother on the phone in tears coz you 2 are messing her around trying to charge her 2 bills. She called to cancel Voda and used the Pac code for o2 for new contract. Not been done correctly and your both passing the book.
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Jenny Cantell
(@CantellJenny) reported
@O2 I logged a complaint on the 18/05 verbally & have since spoken to over 10 people. No update, no change. I logged an online complaint 14/6, NOTHING! What's happening? Worse service ever. Will esclate it right to the top & go to Ofcom.
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
@O2 @tescomobile me and a friend is on tesco mobile and 2 other friends on O2. We all keep having issues with our texts not sending which yesterday an important one didn't come through. Is there any issues across the entire network or whole of manchester as we all have issues
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Neil Robbins
(@nrBreaksMadrid) reported
Hey @O2 why is your coverage so terrible in Weston-super-Mare? I struggle to get a data connection yet you ask me to upgrade yo more data??!! Should I switch to @EE or @VodafoneUK for better coverage? I pay £35 a month for crap coverage at the moment.
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aaarron🐻❄️
(@blackstarz90) reported
@O2 To be honest, the network help guide isn’t going to do much for me is it?
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Citizens of Suburbia
(@CitizenSuburbia) reported
@CharlotteCGill @O2 Shamefully, they have lied to you once and maybe twice. 1st lie saying mobile coverage isn't for indoors (BS). 2nd, if the device antenna was faulty you'd have the same issue indoor & out. If you have a friend on O2 you can prove this.