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O2

O2 Outage Report in Longstanton, Cambridgeshire, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Longstanton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Longstanton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Longstanton, England

The most recent O2 outage reports came from the following cities: Huntingdon, and Cambridge.

CityProblem TypeReport Time
Huntingdon Phone 27 days ago
Cambridge Phone 2 months ago
Ramsey Wi-fi 2 months ago
Cambridge Phone 3 months ago
Cambridge Total Blackout 3 months ago
Huntingdon Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Longstanton, England

Latest outage, problems and issue reports in Longstanton and nearby locations:

  • StevePeckandson
    Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • Chanel_LawSmith
    Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • AzuHatch
    Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • judith_flint
    Judith Flint (@judith_flint) reported

    Thanks @O2 - cancelled a contract on 27th Feb and you have still not refunded my money despite multiple calls. Worst customer service ever.

  • rubysmith1970
    Rachel Smith (@rubysmith1970) reported

    Multiple attempts to get help from @O2, amounting to over 5 hours on hold. Still no resolution to issue. The response has been unhelpful and chaotic. Could you please advise how to get help. Feeling quite let down and disappointed after years as an O2 customer.

  • Jagdish_Baldha
    Jay (@Jagdish_Baldha) reported

    @O2 basically O2 is nicking money out of customers pockets to makings falls promise which never delivered rubbish customer service rubbish answer end of an hours conversation answer is sorry we can’t do anything

  • JessieRoseX1
    SassyPants||🙄 (@JessieRoseX1) reported

    @O2 your customer service is absolutely horrific. I left years ago but for some reason my partner is still with you. He won’t be once this contract is up. Never again will I go through this hassle for a phone. It’s disgusting. My partner and all his family will be leaving.

  • ash_time_low
    Ashleigh Harle (@ash_time_low) reported

    Getting this screen when clicking on sign in with @virginmedia on the @o2 priority app don't understand what I'm doing wrong

  • MissJMills2
    JM (@MissJMills2) reported

    @O2 … and if someone from hom needs me in an emergency… what’s happens then when it’s on aeroplane mode @O2

  • DARRENW06096806
    DARREN WILSON (@DARRENW06096806) reported

    @O2 you never carried out your due diligence when allowing someone to set up an account in my name, you said this fraudulent account was closed so why have I received a letter off Lowell today?

  • BiologyAwesome
    Biology is AWESOME (@BiologyAwesome) reported

    @O2 Yes. I was told over the phone to call 202 back when I try to use WiFi Extra in the future because they could not find what the issue was, so hopefully in a few days I should know where the problem comes from...

  • lillyt72
    wonder woman (@lillyt72) reported

    @O2 2 hours trying to get you to get my account activated & its still not working. you keep telling me im activated but wont allow me to activate! will take 10 working days for IT to resolve!. Meantime I cannot query a charge on my bill you taken money for as I cannot see it!

  • nathancoles72
    Nathan Coles (@nathancoles72) reported

    @O2 @Bombay1986 Gaz I feel your pain and o2 are shocking especially in the Southwest. 14 plus years and I’m done and you should listen to Kevin Bacon and stay connected. Customer service is a shambles 😡