O2 Outage Report in Lochwinnoch, Renfrewshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Lochwinnoch, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lochwinnoch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Lochwinnoch, Renfrewshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Paisley and Dumbarton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
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O2 Issues Reports Near Lochwinnoch, Scotland
Latest outage, problems and issue reports in Lochwinnoch and nearby locations:
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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David McClure
(@DavidSMcClure) reported
from
Greenock, Scotland
Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫
(@MatthewMcLister) reported
from
Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jawaz Illavia
(@jawaz) reported
@virginmedia @O2 As a customer of both of VM and O2 - the Volt benefits have been handled in 2 distinct ways - by O2 - really well/ seamless. By VM - a complete disaster - no internal comms - customers having to deal with your lack of understanding. Mess.
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Mirlind Bega
(@MirlindBega) reported
@O2 why the fuuuuck is it soo hard to speak to someone on the phone with the service I am paying for!?!
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Lauren
(@Iaaurenemmaa) reported
@O2 I have had my phone for about 6 weeks and there is already scratches and chips on the screen, despite the fact I've had a screen protector on and only place my phone down on my bed or have it in my pocket. very unhappy with this product!
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Ann KENDRICK
(@kendrickAnna45) reported
@VMO2News @O2 @wizkidayo It would be time to celebrate if Anyone from O2 could be BOTHERED to call and sort out my complaint...o2..The Relaxed Attitude to CUSTOMER SERVICE..hope you just go away response. Shocking avoid
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MYN🧡🇬🇩
(@Fauxbecks2) reported
@O2 Can I have the number to speak to someone? I have exhausted the options on both the automated service, online chat and my o2 and none seem to be of aid
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Emma Hamilton
(@emmasialilly) reported
@O2 The problem is it hasn’t been used, I’ve clicked the link and copied the code but the code hasn’t been used
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Steven Smith
(@stevebodmin13) reported
@O2 What is the chance of actually getting the IPhone 13 Pro I ordered yesterday? All I want is honesty, so I can decide whether to cancel or not?
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Laura Docherty
(@lauradocherty84) reported
@O2 It’s not O2 that’s the issue, you were fab as usual and applied it within days. It’s Virgin media who constantly fail in delivering and appalling customer service, they could learn a lot from O2
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Gavin-a-laugh
(@Taz02362453) reported
@virginmedia @O2 People go elsewhere the customer service is appalling they don’t give a rats arse about you and half of them don’t know what they are doing
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Daniella Rogers
(@MrsDanniRogers) reported
So glad I'm with @O2 after being in the @EE store in Nottingham to help my mum and the man being so bloody rude.