O2 Outage Report in Lochwinnoch, Renfrewshire, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Lochwinnoch, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lochwinnoch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at O2
O2 is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Lochwinnoch, Renfrewshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Paisley and Dumbarton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lochwinnoch, Scotland
Latest outage, problems and issue reports in Lochwinnoch and nearby locations:
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
-
Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
-
scouse and proud
(@dave_kerswell) reported
from
Dunoon, Scotland
Phone is still not working, thanks @O2 I was told it was sorted but apparently not, not a happy bunny at all
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
-
☾*:・нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
-
jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
-
Lorraine
(@Wolf_Q4) reported
from
Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
-
sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
-
Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
-
Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Sly
(@Sly1036) reported
@O2 I've done all the normal stuff @O2. It's just generally very poor service on the data network especially throughout London.
-
pbo
(@scoobie1969) reported
@O2 hi - is there a problem with the MyO2 app? I’ve been trying to access it for a few days but it won’t load. I’ve also tried accessing my account through the website - again, it won’t load.
-
** ⓂⓔⓛⓁⓞⓤⓂⓐⓡ **
(@princessmel_87) reported
@tomkentuk @O2 Nice! I've been with them yearssss, same number but never had an #O2Surprise or decent discounts when upgrading. Wont change networks. Wish we had more for loyalty though
-
Mardy Egg
(@EggMardy) reported
@O2 I’ve tried all of this. Also removed sim and restored network settings as advised. Still nothing
-
Felicity Jane
(@Felicity_Jane86) reported
@O2 upgraded my phone. But #o2recycle isn't recognising my order number as a promo code. Can you help?
-
It's ok to not be ok.
(@BJsComps) reported
@tomkentuk @O2 Customer service is outstanding. I got a fruit basket sent after the learned about a operation I had. Gutted I had to leave then after 10+ years. Also congrats Tom.
-
John Pearce
(@jonnyp138) reported
@O2 This only further proves my point on the initial tweet. Mon - Fri works a treat, I challenge you to test again 4pm Friday because I have the foresight to see the you will be having mast troubles again. Watch this space...
-
Les
(@LesHerring28) reported
@O2 allways had really good mobile internet where i live (nearly always 4g). Untill you 'improved' the service in my area, now its all h. Can't even load a web page when out and about. What happened? #WN8
-
Jane
(@Jane17843158) reported
@O2 Can you please address the issue of no signal in Biggin Hill it’s been months now that the mast has been broken and not repaired. This is not acceptable fix this network issue now. 😡
-
Angela Rapley
(@savvimedia) reported
@O2 I urgently need to call Australia and there’s a problem with my phone. I’ve been on hold to O2 for nearly 20 mins. Please can you help?