O2 Outage Report in Kilroot, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kilroot, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilroot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Kilroot, Northern Ireland
The most recent O2 outage reports came from the following cities: Kilroot and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Carrickfergus |
Phone | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kilroot, Northern Ireland
Latest outage, problems and issue reports in Kilroot and nearby locations:
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Joel Ferguson
(@Deadandgone70) reported
from
Newtownards, Northern Ireland
Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren
(@LaurenWoodo) reported
@TammyLouiseWood @O2 I’m the same! Been trying to log on through various ways and not been able to as it still shows as down! Very disappointed
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Rob Turner
(@Rob1966T) reported
@O2 Useless O2, app down all day and can’t get my Thirsty Thursday beers!!!!
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Gemma Burns
(@Gemlb1983) reported
@virginmedia What a load of crap I’ve been trying for 8 hours and couldn’t access a thing I don’t see one person on here or the @O2 twitter page that have had any success in getting tickets yet now they are being sold for ridiculous amounts of money 😡
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Daniel
(@DanielLaw99) reported
@O2 Awful work
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Rob
(@roblufc1983) reported
@O2 Not been able to get on the app at all today. Not at all and still can’t. Absolutely ridiculous that I can be permanently logged in usually then I’m logged out today and still can’t access it. Very poor service from such a big company.
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Adrian
(@adrianewan) reported
@O2 Well done @O2. Now cancel all the pre-sale tickets! Literally thousands of tickets on sale on re-sale sites at exorbitant amounts. People/bots aren’t interested in seeing the show, just ripping of real fans to make a buck.
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Ray
(@RecruitRay) reported
@O2 Terrible service been trying all day and can’t even get into the priority app still, poor service, broken promises , poor tech, and website app not fit for purpose, and all that from a leader in telecommunications ?????
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Mel Cameron
(@Mel_Cam) reported
@O2 That’s code for ‘our website broke and we can’t fix it’ such a waste of a day.
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darren shackleton
(@dazshackbwfc) reported
@O2 Your just a bunch of **** houses
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Kris Parker
(@KrisPar86713908) reported
@O2 Your service is absolutely shocking,all day been trying,you really need to look at your infrastructure in future,your obviously not as big a company as you think to let this happen,move over and let another company handle it properly