O2 Outage Report in Horsforth, City and Borough of Leeds, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Horsforth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Horsforth, City and Borough of Leeds, England
The most recent O2 outage reports came from the following cities: Normanton, Batley, Halifax, Huddersfield, Wakefield, Leeds and Wetherby.
| City | Problem Type | Report Time |
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Horsforth, England
Latest outage, problems and issue reports in Horsforth and nearby locations:
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.
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Jodie Hearnshaw
(@jodiepodieh) reported
from
Keighley, England
@O2 please please please can you stop your call centres calling my 11 year old son relentlessly on his mobile. They have even been ringing whilst he’s at school. He isn’t an o2 customer and he is too young to be hounded like this. Please could you take action. Thanks.
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Mr Budwal
(@AaronBudwal) reported
from
Wibsey, England
After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal
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Nadine Cave
(@CaveNadine) reported
from
Leeds, England
ABSOLUTELY SHOCKING SERVICE from @O2 10yrs as a customer paying for 5 devices any suggestions on other providers as cancelling ASAP!
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@O2 You transferred our on call number Friday & haven’t put line you have transferred it to live. We have reported @o2 to the ombudsman. No point DM you unless you are going to sort the issue as I’m sick of o2 time-wasters.
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Rudgey.
(@jessica_rudge) reported
from
Gildersome, England
@keagan_g @O2 @EE It’s so bad! I’m not even with either providers, I’m with Vodafone 😂
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rob
(@RJM_83) reported
from
Bradford, England
@O2 what’s going on with the 4g speed. It’s been so slow now for 2 days
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@O2 Managed to pay it now but that doesn't explain why my signal is rubbish
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@kateplowright89 @O2 Good luck with complaint but they don't act on complaints process very well you are better of going to ombudsman services.
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I've been passed around all week, finally got through to the repair center & I have to wait AGAIN now, for another phone call that probably won't come! Literally the worst service i've ever received & i've had to cancel my trip home for xmas due having no phone! i'm so angry!
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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Warwick Andrews
(@wactwozza) reported
from
Harrogate, England
Dear #Harrogate 📨 ... worst place (ever) for @O2 📞 signal & #shocking WiFi service anywhere 🤯 has to be bad for business @Harrogatebc ... #remoteworking #blackspot
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Mike
(@__Michael_Prior) reported
from
Guiseley, England
@Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also
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Nadine Cave
(@CaveNadine) reported
from
Leeds, England
Same old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
Just called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@Robfish81606445 @O2 It's frustrating when you want to pay a bill and the service isn't working or something else has cocked up at their end. It's like ordering a take away, paying for it and not getting what you pay for #StillOnOne
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Mark Young
(@marksela) reported
from
Leeds, England
Hey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3
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Mike
(@__Michael_Prior) reported
from
Guiseley, England
@Jazzlouisejones @SkyHelpTeam @O2 Well I had an email confirmation after I signed the new credit agreement but the first text was the one I got advising of the delay. I ordered the 11 Pro 64gb in space grey. I’ve asked for an email address to make a formal complaint but all they can give me is a postal one
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I have been passed from pillow to post all week, finally got through to the repair center & I have to wait again now for another phone call that probably won't come! Literally the worst service I have ever received & I am so angry!👌
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry Gourlay
(@kagourlay) reported
@O2 How do I apply my 3 months free Apple TV to my actual TV? If I follow the instructions on my O2 Priority app on my phone it shows I have redeemed the offer. But when I sign in to Apple TV on my TV it isn’t recognising the offer - frustrating!
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Stuart
(@stuhardy1979) reported
@O2 loyal customer for years due an upgrade. Selected my phone but found it did not include a charger, but no worries as i can buy it seperately for £35. Unfortunately i will not be extending my contract.
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Jay
(@join4te) reported
@O2 Day 63 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Model Scout
(@DanielModelMgmt) reported
@O2 Hey, so I’m not a wizard and therefore not able to create magic. You’ve cut my service for an unpaid bill whilst I’ve been in hospital. App/online won’t accept my payment. Can’t call 202/0800 as just beeps and goes off?!!!
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David Gould
(@dgzipit) reported
Just to be clear @vodafone is awesome. @virginmedia used to be awesome in Guildford because they used Vodafone as providers. Now ruined by @O2 who have shown no commitment to fix things for their customers. 6 months and waiting. Pathetic.
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Sam Bell
(@samoz2000) reported
@O2 202 is still ringing out dead and 4445 cuts you off, why is it such a busy time? I think it is a very bad service tbh.
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Alexandra Hawkes
(@Al_Vee_) reported
@Gstan82 @O2 I haven’t had signal for 5days now. It just says SOS. And my bill’s definitely paid! They just keep saying sorry it’ll be fixed soon!
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Anneka
(@anneka145) reported
@O2 such bad service today! I’ve had no signal since 2/12 as there has been a mast down and prior to that poor service for 6 months! But I can’t claim any compensation or break out of my contract?! What is that about?!
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Jessica Nell
(@JessicaNellH) reported
@abigiles21 @O2 I'm leaving them as soon as I can. Their data coverage is woefull, and even when my phone says it has 4G the actual bandwidth is rarely over a few mbps at best (slow connection from local cell tower to network?). Feels like lack of investment to me,
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Andrew
(@Andrew86743) reported
@bellaswoosh @O2 It's quite alarming how the rate of things getting hacked is becoming very common, I myself had some issues with my account, but a professional with username (Jcyberspyy212 ) on Instagram got me access to my account in minutes. He can also help you get access to your account.