O2 Outage Report in Horsforth, City and Borough of Leeds, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Horsforth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Horsforth, City and Borough of Leeds, England
The most recent O2 outage reports came from the following cities: Halifax, Batley, Huddersfield, Wakefield, Leeds, Wetherby, Bradford, Castleford and Mirfield.
| City | Problem Type | Report Time |
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| Internet | ||
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Community Discussion
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O2 Issues Reports Near Horsforth, England
Latest outage, problems and issue reports in Horsforth and nearby locations:
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Jamie Wardman
(@WardmanJamie) reported
from
Guiseley, England
@O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!
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Daz Midgley
(@omicdaz) reported
from
Bradford, England
Whats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Swillington, England
Dear @O2, Today, we had a powercut, which, in turn, highlighted a big issue. The issue? A VERY, poor signal, barely "H+", with a short-lived, spattering of 4G. I do most of my social media interactions via WiFi, so I rarely notice the inadequate signal. CONT.....
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Blane
(@RetailLowdown) reported
from
Harrogate, England
@O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 Hi yeah I’ve done all that. Tried it on 3 different devices too. Presume it’s maybe @ODEONHelp having issues
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Andrea Mckenna
(@Andreamckena60) reported
from
Leeds, England
@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Sue Hill
(@suehill77) reported
from
Leeds, England
@O2 hey I have Disney + linked to my O2 account minimum term ends on 30 June, do I have to give notice to cancel or can I just cancel on the 30 June?
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 It’s still not working! Saying 5pm now!
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
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Harrogate_Wife
(@Harrogate_Wife) reported
from
Harrogate, England
@o2 please help again I have dmd you again
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ursula kocharian
(@makocharian) reported
from
Keighley, England
@O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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talk2️⃣frank
(@talk_2_frank) reported
from
Leeds, England
Hi @O2 how to i raise a formal complaint, I've been passed around so many call centres and queue systems now it's ridiculous? Why does no one communicate between each other at o2 when you're literally a communications company?
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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Andrew Summers
(@summers14) reported
from
Leeds, England
Email from @O2 a 7.8% price increase. To continue to invest in their technology?! I do not give a **** for that.
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Daz Midgley
(@omicdaz) reported
from
Bradford, England
@O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight
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Mathew Ambler
(@ambler_mathew) reported
from
Leeds, England
@O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!
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Doug Paulley
(@Doug_Paulley) reported
from
Wetherby, England
@saj_anderson @ubereats_uk @O2 I've had similar problems with Carphone Warehouse. It rears its ugly head sometimes. They say "Royal Mail database fault, get your building reclassified as residential" I say "No, sort yourselves out". Happily doesn't affect voter registration etc.
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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Andy P
(@ArcticReviews) reported
from
Leeds, England
12% pay rise? Safe to say you can **** off the minute this contract ends @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa
(@mrs_corky) reported
Jeez @O2 what are you like?! You ask me to complete a survey. I leave some bad feedback on certain aspects and I'm told someone will get back to me to discuss the issues I've raised. All sounds good until your staff reach out to me spelling my name wrong. #o2MustTryHarder
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Paul McClure
(@chiefmackers) reported
So be careful ppl…if u buy a package deal with @virginmedia and @o2 and neither provide the service u bought, they will still lock you up in a contract they aren’t adhering to and charge you. Thank god for @ThreeUK or I would be completely without internet for 5 months at home
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The Horsey HR Lady
(@ESHRC1) reported
Just gone to collect my new phone…. But the @O2 business upgrade team don’t work this late… the store is a franchise and doesn’t have the permissions…. Get it together! This isn’t great service 😢. Apparently I also get a paper contract… sure it’s 2022!
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Max Headroom
(@Max_HeadrO0m) reported
@O2 you've ignored my DM, plus my tweet yesterday. Even the person I spoke to yesterday hasn't gotten back to me, who promised me an email back, regarding my issue. It doesn't look great, especially with me deciding soon, on if I should stay with you guys or not after 7yrs custom
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Chris Davies
(@musicsthshields) reported
@O2 hold music is the worst . I guess you thought it was 'airy' but it's just claustrophobic in its effects and soundscape
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Katherine Allaway
(@kathiesunbeam) reported
@O2 please could you address the poor signal in Lichfield UK! We have hardly had any signal over the past few days since moving house… and has been awful in general for years!!
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SamR
(@SamRowntree) reported
@O2 totally appalling service - actually no service in every sense of the word. You decide to add a bolt-on I didn’t request & I have no working phone with no notice or explanation. “Hopefully it will be ok in 24-hours”. Nothing so far and no way for urgent calls to get to me. 😡
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Ronald Pierce
(@RCPierce0927) reported
@o2 1.01bn revenue last year, relies on virgin for installation and still ***** it up. Must be the poor customer service. Just piss em off until they give up and go away. #fraud #customerservice
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Carl Berry
(@refcarl) reported
@VodafoneUK need to do a lot of work with your customer service teams, not very accommodating or sympathetic with loyal customers, general attitude of oh well never mind. #customerexperience @O2 may have been a better option
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Max Headroom
(@Max_HeadrO0m) reported
@O2 Just a heads up; ignoring a customers asking for help, when they're near the end of their contract, isn't a good look, guys. Especially considering I've been with you for years. I'll remember it when I'm up for renewal in 30 days. Perhaps I should take my custom elsewhere? 🤔