O2 Outage Report in Horsforth, City and Borough of Leeds, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Horsforth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Horsforth, City and Borough of Leeds, England
The most recent O2 outage reports came from the following cities: Halifax, Batley, Huddersfield, Wakefield, Leeds, Wetherby, Bradford, Castleford, Mirfield and Elland.
| City | Problem Type | Report Time |
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| Internet | ||
| Phone | ||
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Community Discussion
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O2 Issues Reports Near Horsforth, England
Latest outage, problems and issue reports in Horsforth and nearby locations:
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Jodie Hearnshaw
(@jodiepodieh) reported
from
Keighley, England
@O2 please please please can you stop your call centres calling my 11 year old son relentlessly on his mobile. They have even been ringing whilst he’s at school. He isn’t an o2 customer and he is too young to be hounded like this. Please could you take action. Thanks.
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I've been passed around all week, finally got through to the repair center & I have to wait AGAIN now, for another phone call that probably won't come! Literally the worst service i've ever received & i've had to cancel my trip home for xmas due having no phone! i'm so angry!
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Mike
(@__Michael_Prior) reported
from
Guiseley, England
@Jazzlouisejones @SkyHelpTeam @O2 Well I had an email confirmation after I signed the new credit agreement but the first text was the one I got advising of the delay. I ordered the 11 Pro 64gb in space grey. I’ve asked for an email address to make a formal complaint but all they can give me is a postal one
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Mike
(@__Michael_Prior) reported
from
Guiseley, England
@Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@O2 You transferred our on call number Friday & haven’t put line you have transferred it to live. We have reported @o2 to the ombudsman. No point DM you unless you are going to sort the issue as I’m sick of o2 time-wasters.
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Mr Budwal
(@AaronBudwal) reported
from
Wibsey, England
After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.
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Mark Young
(@marksela) reported
from
Leeds, England
Hey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@O2 Managed to pay it now but that doesn't explain why my signal is rubbish
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I have been passed from pillow to post all week, finally got through to the repair center & I have to wait again now for another phone call that probably won't come! Literally the worst service I have ever received & I am so angry!👌
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@Robfish81606445 @O2 It's frustrating when you want to pay a bill and the service isn't working or something else has cocked up at their end. It's like ordering a take away, paying for it and not getting what you pay for #StillOnOne
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.
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Kafern
(@kafern_) reported
from
Leeds, England
Two weeks without phone service and @O2 are doing absolutely nothing about it
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Warwick Andrews
(@wactwozza) reported
from
Harrogate, England
Dear #Harrogate 📨 ... worst place (ever) for @O2 📞 signal & #shocking WiFi service anywhere 🤯 has to be bad for business @Harrogatebc ... #remoteworking #blackspot
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Otis Parris
(@parriso56) reported
from
Leeds, England
@O2 as a loyal customer I’m extremely upset that a pair of beats x headset bought through staff shop at Arlington business centre has gone faulty. I don’t have the receipt and they say they can’t go back more than six months. All receipts should be sent to the email address I ...
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@kateplowright89 @O2 Good luck with complaint but they don't act on complaints process very well you are better of going to ombudsman services.
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amanda stephenson
(@amanda1980leeds) reported
from
Wibsey, England
What a pile of bank service @o2 have provided once again cant wait till june 2020 when I can move to a decent phone provider 😡😡
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
Just called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny
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Kafern
(@kafern_) reported
from
Leeds, England
@o2 must be the actual worst provider in the uk. Day 6 without data, texts or calls 😌😌😌
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David O
(@DavidOS40110535) reported
@O2 you are appalling at customer service,your communication is awful I have e mailed the customer service team daily now over 10 days all I get is we aim to get back to you within 7 days. This has been going since last September. You have been reported to ofcom
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Alex
(@AlexDenton17) reported
@O2 mobile data not working, is there an issue in SE1 6NP?
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Zoe
(@zoeagren) reported
@Ofcom appalling service from @O2 , waiting ages on hold and then they cut me off after 15 or 30 minutes, tried about 4 separate times this week. I'm trying to cancel my contract which I have to do via the phone (no other option apparently). not acceptable.
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Estelle Kokot
(@estellekokot) reported
@virginmedia @TheBHF @O2 At least once a day, sometimes more, my internet drops out and I lose work. Work is money so I lose money too. Then I receive an email saying that despite your contractual obligations you are increasing your prices from April + £6. Terrible service for loyal customers I’d say.
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Jenny Martin
(@JennyMartin79) reported
@lannadle @O2 I’ve been having issues in various locations in Cardiff (CF24, CF10, CF5) - getting the same messages on the network guide website. Looks like they have a Cardiff-wide problem
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Rhys
(@Rhysdude) reported
@O2 fix your IVR, it is about as useful as a chocolate teapot, as dated as the dinosaurs, and as helpful as a scammer at protecting your money! It is impossible to use. For a company such as Telefonica, with profits of £1.7billion, you'd expect something that functions.
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Matt K
(@MatthewKiziltan) reported
@thepeterhunt @O2 @VodafoneUK I movedfrom Vodafone to O2 cos the signal was constantly on 3G when I paid for a 5G sim. But they are both as shite as each other.
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Mark Dethridge
(@Condama66) reported
@O2 good afternoon. My wife has just spent 30 minutes twice on hold trying to get through to your customer service .Both times she has been cut off. If this is the quality of customer service people transferring over from @virginmedia get then perhaps we should look elsewhere
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Peter Hunt • CDG • CSA •
(@thepeterhunt) reported
So moving from @o2 as the signal and data everywhere is awful! I’ve been told @vodaphoneuk is better?
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kukulkan
(@RichTheArcane) reported
Soon I’ll transfer from @VodafoneUK to @O2 because there benefits are ****!!