O2 Outage Report in Horsforth, City and Borough of Leeds, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Horsforth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Horsforth, City and Borough of Leeds, England
The most recent O2 outage reports came from the following cities: Batley, Shipley, Pudsey, Cleckheaton, Huddersfield, Harrogate, Castleford, Halifax, Leeds and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Shipley |
Phone | |
| Pudsey |
Phone | |
| Cleckheaton |
Phone | |
| Batley |
Internet | |
| Huddersfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Horsforth, England
Latest outage, problems and issue reports in Horsforth and nearby locations:
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ChopperJohn
(@ChopperJohn5) reported
from
Leeds, England
@O2 For 3 weeks now I’m unable to make phone calls from home because there is a fault with your mast. I need to contact my GP urgently. The solution you have provided is to ring them via WiFi. The surgery only has landlines. Why can’t you fix the problem
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Daz Midgley
(@omicdaz) reported
from
Bradford, England
@O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@O2 @virginmedia Lost will be going virgin media . Internet what doesn't work or customer service . I full sorry for lost I be looking at moving now you want with them
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ursula kocharian
(@makocharian) reported
from
Keighley, England
@O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so finally got a manager to call me back cutting me off during my conversation not letting me speak or listen to my concerns.When I requested previous calls to be listened, he got high rate and cut the call.When asking his name he didn’t answer! GREAT CUSTOMER SERVICE @O2
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Daz Midgley
(@omicdaz) reported
from
Halifax, England
@DHLParcelUK can you check your DMs and confirm our parcels are arriving today, without a doubt the worst courier service we’ve dealt with - not sure why @O2 use you - you must cost them business
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Jamie Wardman
(@WardmanJamie) reported
from
Guiseley, England
@O2 I am a personal customer but when I tried to leave O2 you offered me a business contract as it was the only way you could offer me a good enough deal to stay, if I was told at the time I could lose out on things I would have just left!
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@O2 that's a lie I've been on p g one over an hr and you don't want to talk as I'm trying to cancel. As a disabled customer I struggle to be able to do that. But you don't care
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Andrea Mckenna
(@Andreamckena60) reported
from
Leeds, England
@O2 your customer service is terrible. As a long term customer with a number of account I’m appalled !
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Phil Turner
(@philter66) reported
from
Leeds, England
@O2 Did DM but no come back except out of hours-further issue now and have DMd -please respond
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@O2 Hi, I am going around in circles on your website trying to return a faulty phone and ordering an alternative #help #support #livechatcrap
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@virginmedia @O2 Signal normal drops out due to signals from other routers would and can cloud your signal. The intelligent WiFi of the HUB 3.0 will switch between 2.4ghz and 5ghz wnd there is where you will experience the drop connection. My recommendation is a pin hole reset. 👍
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Richie Hall
(@RichieH37745130) reported
from
Leeds, England
@snippetsofem @virginmedia @O2 Depending on your mobile, why not activate WiFi calling on your device where you can make calls through your virgin media router. Such google for you device and add WiFi calling and go from there to get signal.
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Danny Silk PT
(@DannyJSilk) reported
from
Leeds, England
@TheO2 so disappointed in the lack of customer care I have been with @O2 for 15 years@they cannot seem to solve or even talk about my complaint of why my bill is £1300+ in 6 months,it should’ve be 50% less.Why wont they address my main complaint and talk to me just pass me around
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Kathy
(@MarsKathy) reported
from
Wakefield, England
@O2 hi. Is there a problem with the QR code or number today for the Greggs offer? Local Greggs had error code so no breakfast roll!!
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@O2 It’s still not working! Saying 5pm now!
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That Heaton Mess
(@GavHeaton) reported
from
Bradford, England
@virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.
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mr lindsay mcdowell
(@lmcdowell106) reported
from
Leeds, England
@virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre
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Daz Midgley
(@omicdaz) reported
from
Bradford, England
Whats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK
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Blane
(@RetailLowdown) reported
from
Harrogate, England
@O2 Your engineers have been promising to fix the problem since 8th May - 145 days ago. This simply isn’t good enough
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MJJ1970
(@fitmick1970) reported
@O2 @o2 The final insult!! After 45 minutes contending with 4 different customer service agents who thanked me for my patience and assured me they were here to help me, they ended the online chat (presumably because it’s 8pm). I guess that’s what happens when you outsource this.
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Philip Wood
(@DrPhilipWood) reported
@O2 Having lots of trouble with yr customer services. I want to restore my old phone number onto a new sim, which shouldn't be hard. I keep on being told, wait 24 hours and you'll have service, but it never works. It's been like this since Christmas!
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Dale Watts
(@Extinguisherman) reported
@O2 well 2023 is here snd the i2 network has gotten worse. You can get a 5 g signal with no mobile data connection. Do not join o2 it’s worse than terrible. Roll on September snd im outta here.
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Tracy D
(@TheRocketGarden) reported
.@ThreeUK has offered THE worst customer service today. Passed from 1 idiot to another and fobbed off at every opportunity. They don't listen to customers, just try and get rid of them as soon as they can. Time to move to @O2 or @EE by the looks of it.
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Tim Wicks
(@Timw976) reported
@O2 definitely the worst company for customer service. O2 **** up and expect customers to just accept when they don’t do anything to rectify the issues….absolutely obissmal
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Berry
(@BerryandEmmett) reported
Hi @O2 , I'm switching from PAYG to pay monthly but can't get a response on live chat as to what will happen with the remaining credit on my PAYG - can you help please?
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James Jansson
(@JamesJansson85) reported
@O2 and have since spoke with virgin media, as most o2 staff do not know anything at all about their services, products, settings, etc.. just to get the help needed, to look at settings, see that the esim had been blocked by o2, and then transferred....
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James Jansson
(@JamesJansson85) reported
@O2 today, around 1.30pm, the phone stopped working. no signal, no nothing. same with watch.
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Damian Kinsella 🇬🇧
(@damokinsella82) reported
@MartinSLewis It’s all well & good when your not mid contract Martin. This is why I like @O2 - I can change my price plan once every 30 days up or down :-) the only network I believe that allows you too bar sky mobile. The only network to let you pay a device off & cancel contract too :-)
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Kieran Kelly
(@KieranKelly1988) reported
from
Derry, Northern Ireland
Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.