O2 Outage Report in Horsforth, City and Borough of Leeds, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Horsforth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Horsforth, City and Borough of Leeds, England
The most recent O2 outage reports came from the following cities: Harrogate, Castleford, Halifax, Batley, Leeds and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
Total Blackout | |
| Castleford |
Internet | |
| Halifax |
Phone | |
| Batley |
Internet | |
| Leeds |
Phone | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Horsforth, England
Latest outage, problems and issue reports in Horsforth and nearby locations:
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Mark Young
(@marksela) reported
from
Leeds, England
Hey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
Just called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny
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Mike
(@__Michael_Prior) reported
from
Guiseley, England
@Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@O2 You transferred our on call number Friday & haven’t put line you have transferred it to live. We have reported @o2 to the ombudsman. No point DM you unless you are going to sort the issue as I’m sick of o2 time-wasters.
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Kafern
(@kafern_) reported
from
Leeds, England
@o2 must be the actual worst provider in the uk. Day 6 without data, texts or calls 😌😌😌
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Warwick Andrews
(@wactwozza) reported
from
Harrogate, England
Dear #Harrogate 📨 ... worst place (ever) for @O2 📞 signal & #shocking WiFi service anywhere 🤯 has to be bad for business @Harrogatebc ... #remoteworking #blackspot
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal
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Otis Parris
(@parriso56) reported
from
Leeds, England
@CarnivalLeeds couldn’t post anything no network @O2
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amanda stephenson
(@amanda1980leeds) reported
from
Wibsey, England
What a pile of bank service @o2 have provided once again cant wait till june 2020 when I can move to a decent phone provider 😡😡
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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Otis Parris
(@parriso56) reported
from
Leeds, England
@O2 as a loyal customer I’m extremely upset that a pair of beats x headset bought through staff shop at Arlington business centre has gone faulty. I don’t have the receipt and they say they can’t go back more than six months. All receipts should be sent to the email address I ...
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I have been passed from pillow to post all week, finally got through to the repair center & I have to wait again now for another phone call that probably won't come! Literally the worst service I have ever received & I am so angry!👌
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Mr Budwal
(@AaronBudwal) reported
from
Wibsey, England
After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.
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Stephen Berson
(@StephenBerson) reported
from
Leeds, England
@O2 Complained to O2 re: their 2 time ‘no show’ replacement phone delivery service... Took no responsibility & issued a ‘final’ decision prior to Financial Ombudsman... I tweeted this and suddenly they discovered a higher complaints dept. to fob me off!
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Kafern
(@kafern_) reported
from
Leeds, England
Two weeks without phone service and @O2 are doing absolutely nothing about it
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Mike
(@__Michael_Prior) reported
from
Guiseley, England
@Jazzlouisejones @SkyHelpTeam @O2 Well I had an email confirmation after I signed the new credit agreement but the first text was the one I got advising of the delay. I ordered the 11 Pro 64gb in space grey. I’ve asked for an email address to make a formal complaint but all they can give me is a postal one
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@Robfish81606445 @O2 It's frustrating when you want to pay a bill and the service isn't working or something else has cocked up at their end. It's like ordering a take away, paying for it and not getting what you pay for #StillOnOne
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@kateplowright89 @O2 Good luck with complaint but they don't act on complaints process very well you are better of going to ombudsman services.
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@O2 Managed to pay it now but that doesn't explain why my signal is rubbish
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Julio Pena
(@penajulio) reported
@O2 keep failing to cancel my old mobile contract, I have called them twice waste 30 - 40 minutes and they haven’t cancel my contract yet #o2customerservice
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James Richards
(@Jimbobthon) reported
@VodafoneUK I'm not on Vodafone, it's directed towards @O2 . Maybe I should be, seeing how bad o2 is getting.
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Benjamin Elks
(@Elksy91) reported
And then they hang up when you try and complain. What an absolute shower @O2
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David Ingle
(@dingle1965) reported
@O2 How do I contact someone at your support team to discuss a bill query, I can't get through via the app?
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La Robinson
(@LauraRob95) reported
So it has been THIRTY NINE (39 WHOLE DAYS and @O2 has yet to resolve or offer sufficient support for my complaint! 🙈 Disgrace!
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tequila cat
(@cat_tequila) reported
@O2 I have been trying to rectify my issue below since 8.30 this morning via your messaging 'help' section as well as by phone, it is now 4.15pm and I am no closer to getting a second family SIM for my child.
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Max Davidson
(@MaxDavi84377725) reported
@O2 Phone stolen, requested sim block, went to pick up new one the next day as directed... they said my sim was now stuck in the system for 3-5 working days. Some people need their phones for important things like internet banking! Shockingly poor performance!!!
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Matt
(@m22_matt) reported
@VirtueSkyler @O2 they're still useless then I take it?? I remember pre ordering the iPhone 7 Plus and waited 6 months for it. Never ordered from them since.
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SIMON WELSH
(@CLEVERCLOGS_SI) reported
@EE why have you taken money from my account ! I do not have a direct debt mandate set up have reported this to ofcom and FCA . !!! Def leaving EE at my contract end in Nov @O2 what can you offer a an ex EE customer
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Emz_1703
(@HJDMISTASSAMIB) reported
@O2 why are you using DPD for your deliveries? Absolutely useless. I've just emailed a complaint to you guys after years as a customer, any idea how long it usually takes them to respond?