O2 Outage Report in Horsforth, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Horsforth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Horsforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Horsforth, City and Borough of Leeds, England
The most recent O2 outage reports came from the following cities: Leeds, Harrogate, Bradford, Huddersfield, Batley, Wakefield, Pudsey, Keighley, Wetherby, Halifax, Mirfield, Castleford, Dewsbury, Cleckheaton and Shipley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Phone | |
| Harrogate |
Phone | |
| Bradford |
Phone | |
| Leeds |
Internet | |
| Leeds |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Horsforth, England
Latest outage, problems and issue reports in Horsforth and nearby locations:
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@kateplowright89 @O2 Good luck with complaint but they don't act on complaints process very well you are better of going to ombudsman services.
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Mark Young
(@marksela) reported
from
Leeds, England
Hey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@Robfish81606445 @O2 It's frustrating when you want to pay a bill and the service isn't working or something else has cocked up at their end. It's like ordering a take away, paying for it and not getting what you pay for #StillOnOne
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.
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rob
(@RJM_83) reported
from
Bradford, England
@O2 what’s going on with the 4g speed. It’s been so slow now for 2 days
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Kafern
(@kafern_) reported
from
Leeds, England
Two weeks without phone service and @O2 are doing absolutely nothing about it
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
Just called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I've been passed around all week, finally got through to the repair center & I have to wait AGAIN now, for another phone call that probably won't come! Literally the worst service i've ever received & i've had to cancel my trip home for xmas due having no phone! i'm so angry!
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Nadine Cave
(@CaveNadine) reported
from
Leeds, England
ABSOLUTELY SHOCKING SERVICE from @O2 10yrs as a customer paying for 5 devices any suggestions on other providers as cancelling ASAP!
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Mike
(@__Michael_Prior) reported
from
Guiseley, England
@Jazzlouisejones @SkyHelpTeam @O2 Well I had an email confirmation after I signed the new credit agreement but the first text was the one I got advising of the delay. I ordered the 11 Pro 64gb in space grey. I’ve asked for an email address to make a formal complaint but all they can give me is a postal one
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I have been passed from pillow to post all week, finally got through to the repair center & I have to wait again now for another phone call that probably won't come! Literally the worst service I have ever received & I am so angry!👌
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Rudgey.
(@jessica_rudge) reported
from
Gildersome, England
@keagan_g @O2 @EE It’s so bad! I’m not even with either providers, I’m with Vodafone 😂
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@O2 Managed to pay it now but that doesn't explain why my signal is rubbish
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Warwick Andrews
(@wactwozza) reported
from
Harrogate, England
Dear #Harrogate 📨 ... worst place (ever) for @O2 📞 signal & #shocking WiFi service anywhere 🤯 has to be bad for business @Harrogatebc ... #remoteworking #blackspot
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@O2 You transferred our on call number Friday & haven’t put line you have transferred it to live. We have reported @o2 to the ombudsman. No point DM you unless you are going to sort the issue as I’m sick of o2 time-wasters.
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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Mike
(@__Michael_Prior) reported
from
Guiseley, England
@Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also
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Mr Budwal
(@AaronBudwal) reported
from
Wibsey, England
After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.
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Jodie Hearnshaw
(@jodiepodieh) reported
from
Keighley, England
@O2 please please please can you stop your call centres calling my 11 year old son relentlessly on his mobile. They have even been ringing whilst he’s at school. He isn’t an o2 customer and he is too young to be hounded like this. Please could you take action. Thanks.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ashley
(@ashofhull) reported
@O2 what an absolute joke of a company my wife rang in July to change her billing date for august you didn’t change it she called again as you billed her and now you have cut her off @TradeStandardUK you can’t do right with this company can you help @HollyOrr10
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Rich Phippen
(@RichPhip) reported
@O2 hi, my 4G/3G has not been working since last night, and your customer service told me to phone back tomorrow! Anything you can do to stop me leaving for another provider?
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Steve Devlin
(@steve66stevie66) reported
@O2 no data in north Wales again. Very very poor.
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Saeed Khan
(@saeedkhanpk) reported
@O2 myO2 app is piece of crap. Total useless app. Never seen such a waste of time where you can just chat with a robot with same robotic questions and answers and no help at hall
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Triona O'Keeffe
(@tok221210) reported
@O2 please can you help me. I've tried Customer Service at least 3 times and I still can't make international calls despite repeated reassurances. I have a family member abroad who is seriously ill and this is a massive problem for me as I can't contact family. PLEASE HELP.
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Ian
(@Iantrytobenice) reported
@O2 Hi, I have O2 Insure Damage Cover on my Samsung Galaxy A51. I dropped it and it's stopped working. Can I take this into an O2 store or do I have to phone the claim line?
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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ARImages
(@HammyPics) reported
@O2 @r4anhughe5 I’d happily join O2 again but @EE have me locked in for a while still. Can I get out of my contract if they can’t get me basic service at my postcode?
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Samantha Mason
(@MasonSammy) reported
@O2 trying to update my address details for my mobile account but the address isn’t showing on my 02.advised to call 202 but no options to speak to someone. Help please!
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electric cheese
(@totallynotezzy) reported
@Callum_loves_u @O2 @tescomobile ey they use the same network technically, tesco piggybacks off o2 like giffgaff does