O2 Outage Report in Henlow, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Henlow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Henlow, Central Bedfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Stevenage, Bedford, Buntingford and Wixams.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Phone | |
| Stevenage |
Phone | |
| Luton |
Phone | |
| Bedford |
Internet | |
| Buntingford |
Total Blackout | |
| Buntingford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Henlow, England
Latest outage, problems and issue reports in Henlow and nearby locations:
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Ste Too
(@SteToo69) reported
from
Bromham, England
@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Poppy LeMar
(@PoppyL16) reported
from
Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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steeno1
(@Steeno1) reported
@O2 I did an update on my phone last night and now it saying i have no simcard and will not go off flightmode, plus my phone has slowed right down any ideas please?.
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Louise Field
(@LouJField) reported
@O2 hope you can help? Just had a phone call to say I’ve got an old SIM card and need a new one is this true?
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JR
(@James2022R) reported
@ICOnews @Ofcom @O2 Spam callers 0151 375 9647 0151 375 9400 Claim to be "Insurance Review Department Limited". Hang up when asked for the company registration number
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Arabeauty
(@BristowNikMinaj) reported
@O2 @virginmedia Hi, I am extremely disappointed and upset.I contacted your customer service to switch my SIM to an eSIM and during the process my network access was cut off and the call was abruptly ended. My SIM has clearly been deactivated. I cannot make calls, send texts or
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Christine Llloyd
(@L9213Christine) reported
@O2 What a Joke…took over from @virginmedia #mobile who financial ***** there customers to continue the BS Come up with the new iPhone #eSm that ***** up coz it’s crap…left over the entire Xmas new year period coz i2 don’t kniw how to fix it. It’s customers job to solve #BFS
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The tech guy 🌹
(@mkocziban) reported
@O2 severe weather emergency alert not received but my partner on 3 got one. Checked all settings enabled and running on 5g in the PL2 area. Any known issues?
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Enzo
(@badgalenzo) reported
Hi @O2 had a very strange call from your customer service, asking me for my plan and information you should have already. The person was also trying me to sell an iPhone and being condescending about the space I know I might need. Person hang up on me. Extremely rude.
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Lee Hill 8️⃣
(@teamhill888) reported
@O2 I have never ever had such poor service with zero help from o2. New phone delivered on 30th unable to transfer sim due to an issue with order been promised ten different dates for it to be sorted, helix and complaint tickets to now be told will be another 10days….. shambles
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CollectingAsylum 🎮🎬
(@x__Asylum) reported
@O2 Why is the live chat not working? It just auto closes as soon as I open it
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Arabeauty
(@BristowNikMinaj) reported
@O2 @virginmedia access any services. No explanation was given regarding next steps, and I am now unable to even contact O2 again for assistance. I am completely stuck without any means of communication and this is day2! This is unacceptable. Fix this now!