O2 Outage Report in Henlow, Central Bedfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Henlow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Henlow, England
The most recent O2 outage reports came from the following cities: Dunstable, Luton, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 11 days ago |
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Phone | 11 days ago |
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Phone | 1 month ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Henlow, England
Latest outage, problems and issue reports in Henlow and nearby locations:
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Matthew J (@EmJen81) reported from Dunstable, England@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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none of your business (@johndpmc) reported from Luton, England@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Jake Kirby (@848Jake) reported from Toddington, England@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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Mark Stanford (@MarkstanYoutube) reported from Luton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ste Too (@SteToo69) reported from Bromham, England@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)
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Dan (@isthatdan) reported from Stevenage District, England@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Holly O (@ohhollygosh) reported from Biggleswade, England@O2 Hi, how do I cancel Disney+ using the O2 app?
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Hilary Robertson (@HilaryRWriter) reported from Hitchin, England@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Stephen Bozward (@71Boz) reported from Bedford, England@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Poppy LeMar (@PoppyL16) reported from Bedford, England@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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AshValeCommuter (@AshValeCommuter) reported@O2 got a code for Thirsty Thursday from your Priority app. Got to bar and they refused to scan it, saying "if it's the O2 offer, it's not working today". Is that true?
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Craig Guthrie (@CraigGuthrie21) reportedHi @O2, still waiting for a call back from a manager nearly 30hrs after being assured they would call me to help resolve an issue - anyone there??
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Free Fandango-tastic (@HeyFandango) reported@o2 Why do I never have access to the Internet on 4g? This is an ongoing problem since I had this phone. I have data. I've turned the phone on and off and 4g is showing.
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Dave (@DMSTFC) reported@O2 Hi, I am in the USA and using the travel pack, but the connection is shocking, my wife has Three and constantly has service and 4/5G. But mine is constantly dropping out and has 3G at best.
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Sam Khan (@SamKhan15505643) reported@O2 Hi 02, still waiting for a response for my complaint when you decided to take 8 days to move my number across from three to o2. Leaving me without my phone!!!
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Tony Warner Bros (@whosthedaddy46) reported@shaunthedaddy @EnglandRugby @O2 Yeah with 2 hands no issue
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🌈Rebekah Rhian🦄 (@RebekahMorriss) reported@O2 he enough of your network in bs13 for almost a week my texts and calls won’t receive or send !!! Sort your network out
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Cheryl Mckenzie (@Cheryl_x) reported@O2 hello! I need help working out my o2 direct debits, is there anyway to speak to someone about them?
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Jack Collis (@Coldog96) reported@O2 I've just upgraded my phone and when doing so selected a new delivery address. However when tracking the order in My O2 it is showing my old address, is this just a visual issue?
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Dale Watts (@Extinguisherman) reported@Loz_mc @O2 Feel your pain, if you feel your being ignored then may retweet your complaint using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. I am in the same situation. Network and customer service is so bad is so bad. Then I get ignored or told to be patient!