O2

O2 Outage Report in Henlow, Central Bedfordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Henlow, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Henlow, Central Bedfordshire, England 11/25/2025 12:05

November 25: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henlow, Central Bedfordshire, England

The most recent O2 outage reports came from the following cities: Biggleswade and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomBiggleswade Total Blackout
United KingdomStevenage Phone
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomDunstable Phone
United KingdomLuton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Henlow, England

Latest outage, problems and issue reports in Henlow and nearby locations:

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • SteToo69 Ste Too (@SteToo69) reported from Bromham, England

    @ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • 71Boz Stephen Bozward (@71Boz) reported from Bedford, England

    @O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sl_strengthxp SL | Coach (@sl_strengthxp) reported

    @isthatvalerie_ @O2 Used to have similar issue about a decade ago then I switched to Vodafone and never looked back

  • hollie3000 Hollie Hill (@hollie3000) reported

    @O2 Service in SS6 9 area has been non existent for over a month. I escalate it, get told it's resolved a day later it's zero signal again, what's happening please?

  • jeeves_sean Sean Jeeves (@jeeves_sean) reported

    @O2 can someone help me? Iv paid my bill and device plan and have proof yet on my bill it says my device plan is overdue? Thanks

  • jackieesmith Jackie Smith (@jackieesmith) reported

    @O2 @ZeroCool3397 Interesting. I just received a call from this number never once believing this was really O2. The quality of the line was very poor, the caller could not speak very good English and she didn’t seem to be able to understand me. If this is not a scam then needs improvement

  • jackieesmith Jackie Smith (@jackieesmith) reported

    Just had an unsolicited call from 0330 303 5315 claiming to be from @O2, poor line quality, caller could barely speak English and couldn’t understand me. Plus v poor script. An internet search shows this number is a scam. Do @O2 still claim this is a number they really use?

  • mrtuition frank (@mrtuition) reported

    @O2 as the greggs app did not work this morning due to your error ( see my earlier tweet) I have missed my one opportunity to get free coffee as this was the only day I could use it. How can you help a loyal customer of yours to resolve amicably?

  • ChiversR Rob Chivers (@ChiversR) reported

    @O2 You should let people know, again it was very convincing. As the authentication was coming from “O2 UK”. We did hang up and I will ask her to block the number. Scary these scammers.

  • RafaquatSalim Rafaquat Salim (@RafaquatSalim) reported

    @O2 unbelievably atrocious customer service. Every customer service person gives me a different answer

  • maxtravter Jenna (@maxtravter) reported

    @O2 I need you to definitively tell me why there is no 4G signal in Newry? Oh and SICK TO DEATH of paying £60 a month for a contract that has NO SIGNAL where I live. I waste so many GB’s of data a month that gets reset because I CANNOT USE IT.

  • sallent_paul Capricious Entity (@sallent_paul) reported

    @O2 after 14 days I still have no working phone. 8 years with you, thousands paid and when you got it wrong you were not there to fix it. Over the last 2 weeks a mountain of evidence showcasing the company’s incompetence has been collected. Already picked up by the press.