O2 Outage Report in Henlow, Central Bedfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Henlow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Henlow, Central Bedfordshire, England
The most recent O2 outage reports came from the following cities: Biggleswade and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Henlow, England
Latest outage, problems and issue reports in Henlow and nearby locations:
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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Ste Too
(@SteToo69) reported
from
Bromham, England
@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Poppy LeMar
(@PoppyL16) reported
from
Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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minime
(@kathynash5) reported
@O2 I’m trying to buy a new phone - still on O2. Deals are better than you’ve offered me to upgrade through my account. I only want a PAC code but as I have my sons phone with O2 it seems very complicated! One hour still holding - dreadful customer experience
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Johnnie Ray
(@runray2000) reported
@O2 taking 3 days to port a number for a straight o2 to o2 swap. Keep being told 24 hours, now to wait longer. Nobody seems to have a clue. Can someone help? Not good enough and being fobbed off.
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Spikey Sato (Twitch Streamer)
(@ssppiikkeeyy) reported
@O2 went to switch my new number to my new phone. Some how u guys magic again screwed up. Is virgin trying to bring u down to there ****** level?
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Alex
(@JudgeDewie) reported
@garyfranklin @O2 I complained to them about the fact we no longer get 4G in our area only 3G. Neighbours say the same. Builders who were here last week say the same. O2 maintain service is fine but won’t send someone out to check it. Complained. They said they will let me out of my contract early
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Connor Swain
(@kxngcon) reported
@O2 I dont feel this way! I experience this way! Whats happening to justify the amount people pay you for the shoddy service and signal problems? The issue is at your side not mine…
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Peter
(@GoodForUsAll) reported
@O2 Hello. I signed up for a 12 month SIM only contract recently through uSwitch but have since seen another deal I prefer. Am I best just to cancel my current deal (I'm still within 14 days) and sign up to the new one or can I do some sort of switch? Thanks.
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Michelle Carr
(@MichelleCarr91) reported
@O2 your customer service this morning has been absolutely awful and I would appreciate someone getting in touch
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Jovana
(@JovanaTalks) reported
@O2 Thanks, turns out there’s an issue with one of the masts in the area, service is still temperamental but it’s better than it was #progress
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Whitey🤙🏻
(@Whitey4K_) reported
Seriously can’t wait for Friday, moving back over to @EE after 3 years of poor service/internet on @O2 will be refreshing.
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Dominic Lipscombe
(@DomLip94) reported
Upgraded on a 3 year contract yesterday and today o2 celebrated with the only way they know how, me phone signal dying in the middle of town. Crap lad @O2