O2

O2 Outage Report in Henlow, Central Bedfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Henlow, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Henlow, Central Bedfordshire, England 12/14/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henlow, Central Bedfordshire, England

The most recent O2 outage reports came from the following cities: Bedford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBedford Phone
United KingdomBiggleswade Total Blackout
United KingdomStevenage Phone
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomDunstable Phone

Community Discussion

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O2 Issues Reports Near Henlow, England

Latest outage, problems and issue reports in Henlow and nearby locations:

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • SteToo69 Ste Too (@SteToo69) reported from Bromham, England

    @ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • 71Boz Stephen Bozward (@71Boz) reported from Bedford, England

    @O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • balaam2b MrsB (@balaam2b) reported

    @O2 why can't I speak to a manager to make a formal complaint. Why do I have to waste hours calling customer services to be cut off to be assured matter is dealt with numerous times to find it's not and a default notice sent. Extremely poor service. Please advise

  • Gem1901 Gemma G (@Gem1901) reported

    @O2 trying to cancel amazon music subscription but the app or desktop will not allow me to move the toggle to turn it off Please can you advise

  • swisssands Swisssands 💙 (@swisssands) reported

    @AXS_UK how do I get my money from you from tickets that you sold on your platform? Its sitting in my account balance and can't get ANYONE to answer and @Trevornoah show was at the @O2 on 11 Sep. Not great customer service. #fail #paymeback

  • Janner_Guy 🥋 (@Janner_Guy) reported

    @O2 "message not sent, service not activated on network"

  • joannekerry1 joanne kerry (@joannekerry1) reported

    @O2 as shocking as ever with customer service. Been trying to talk to someone for an hour with no luck. Pronised an email a week ago #poorcustomerservice #shockingbehaviour #ombudsmen

  • olphwres olpho (@olphwres) reported

    @O2 Started an upgrade order last night but did not finalise as changed my mind (decided to wait a little longer). Despite this O2 have taken the upfront upgrade fee from my account even though I never completed the order?! How do I get this money back?!

  • adrian83caveill AC Photography (@adrian83caveill) reported

    @O2 1/2 I'd rather make it public how bad you are. Even tonight I've been trying to sort this since 6:45pm and now I've been cut off! Terrible network coverage and all I have to do is Keep repeating myself when I speak to someone. I've been waiting 5 days

  • reggiewac Andy Wilson (@reggiewac) reported

    @O2 @paulyouds I seriously hope that you already know all about it. Your network has been down for tens of thousands of people all day!

  • essexoldbird Essex do-gooder Oldbird 🇪🇺 💙💙💙 (@essexoldbird) reported

    Apparently the @O2 transmitter for Kelvedon/Tiptree etc is down. @tescomobile I'm not happy.

  • madcow42 Sarah 🌼 & Jasper 🐾 (@madcow42) reported

    @Kolo_Martin @SkyHelpTeam The lack of info is the worst and the size of the area with no service means it’s not just a single mast. To be fair to Sky at least they acknowledge on the website that it covers Merseyside & Cheshire, @O2 just say it’s your closest mast end of.