O2

O2 Outage Report in Henlow, Central Bedfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Henlow, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Henlow, Central Bedfordshire, England 02/13/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Henlow, Central Bedfordshire, England

The most recent O2 outage reports came from the following cities: Luton, Bedford, Buntingford and Wixams.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Phone
United KingdomBedford Internet
United KingdomBuntingford Total Blackout
United KingdomBuntingford Internet
United KingdomWixams Wi-fi
United KingdomBedford Phone

Community Discussion

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O2 Issues Reports Near Henlow, England

Latest outage, problems and issue reports in Henlow and nearby locations:

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • PoppyL16 Poppy LeMar (@PoppyL16) reported from Bedford, England

    @O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • johndpmc none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • SteveAttw00d Steve Attwood (@SteveAttw00d) reported from Ampthill, England

    @O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • 71Boz Stephen Bozward (@71Boz) reported from Bedford, England

    @O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • MarkstanYoutube Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • EmJen81 Matthew J (@EmJen81) reported from Dunstable, England

    @O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service

  • SteToo69 Ste Too (@SteToo69) reported from Bromham, England

    @ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bhuvanbhaskar Bhuvan Bhaskar Jain (@bhuvanbhaskar) reported

    @O2 just experienced one of the most horrible and pathetic customer service during my last 45 mins of conversation with 9 different people where I was put on hold and transferred multiple times for a simple request

  • andreworton Andrew Orton (@andreworton) reported

    @O2 Any thoughts on a resolution yet, @O2 or @MarkEvansO2? I've been a customer of yours for a decade or two, and your Customer Service has gone appallingly downhill. I'm about to sign up with one of your competitors because your response has been inadequate.

  • GuyWats19378759 Guy_Watson (@GuyWats19378759) reported

    @O2 been with you for 20+ years and due to two separate capita customer service reps, I have decided to leave. Shocking and shameful. They were severely disrespectful.

  • krafts_k K-krafts (@krafts_k) reported

    @O2 hi.. does anyone in customer services respond to customers at all??

  • TarynRMT Taryn Diven (@TarynRMT) reported

    @Kewjonrichard @O2 @rosalyn129 I'm so sorry. What an awful situation. It is unbelievable how crooked this company is. Like me, my husband was with EE before he switched to O2. What a mistake. Now he is locked into paying for a service he isn't getting. I highly recommend EE for the future. Much more ethical.

  • Mr_B_OB Barry (@Mr_B_OB) reported

    Spent 5 hours this morning trying to make an international call. Phoned @O2 twice 2 check if my phone was okay: 1st call, they said everything was fine, 2nd call, they discovered they had put a bar on my calls. Their mistake. I suffered tho. Terrible company.

  • ejp72 Liz Wears A Mask 💙 (@ejp72) reported

    @O2 the 4g around London E2 is terrible. Between Blythe Street and Cambridge heath road is abysmal.

  • butcher_vic Victoria Butcher (@butcher_vic) reported

    @O2 please help! My husband has been told by the live chat to ring 202 to speak to a member of customer services about sharing data with our daughter. He has rung multiple times today and been cut off every time. How do we speak to someone who can help? It’s ridiculous!

  • xxClaricex clarice peterkin (@xxClaricex) reported

    @O2 is o2 down atm? I have no signal whatsoever and unable to receive/make calls or texts? 😕

  • conor_wisson Conor Wisson (@conor_wisson) reported

    @O2 how to I go with returning a contract without being charged the rest of the bill.I have rung your payment team who have failed to ring me back due to my card payment not being accepted but took my money for up front fees. I’ve been cut of now even tho the issue is on your end