O2 Outage Report in Henlow, Central Bedfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Henlow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Henlow, Central Bedfordshire, England
The most recent O2 outage reports came from the following cities: Bedford, Buntingford and Wixams.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| Wixams |
Wi-fi | |
| Bedford |
Phone | |
| Biggleswade |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Henlow, England
Latest outage, problems and issue reports in Henlow and nearby locations:
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Poppy LeMar
(@PoppyL16) reported
from
Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Ste Too
(@SteToo69) reported
from
Bromham, England
@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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laurenC92
(@Lor3wright922) reported
Another day without the phone @O2 a new phone sent to customer that doesn’t work… verging on leaving customer care is not to the level where it should be and I’m meant to pay my bill? Almost two weeks without a phone 😞!!
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Jamie
(@Jay84uk) reported
@O2 no signal at all today LA23 1HW. Was off Tuesday morning but came back. Signal checker days no issues but definitely not the case.
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fiona gordon
(@fionagordon5) reported
@O2 As mentioned above I’ve already done this it’s still not working
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Cheryl Buckley
(@ChezBuckley) reported
@O2 mast in haywards heath been broken for past 2 days. I have no data whatsoever. What am I paying for?
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Marj
(@marjgrrl) reported
@O2 I requested an email confirmation from herself stating the end terms she said 'I am sorry I cannot help you , you need to speak another tea. She hung up and transferred me. I was connected after another 30 minutes. The guy seemed very confused and asked me to confirm
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Rachel
(@rayrachyray) reported
@O2 help, nothing on my phone will load when I’m not connected to WiFi despite Mobile Data being turned on. Can you help?
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Ben
(@BenGoude) reported
Spending my life on hold to @O2 to cancel a contract I don't have that I keep getting harassing payment letters and emails about🙄awful customer service
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Mrsleahhughes
(@shineyprincess2) reported
@O2 OMG WHAT A WASTE OF GETTING A PHONE REBOOTED AND NOT FIX IT WHEN WE TOLD THEM THE CHARGER WAS NOT CHARGING AND ITS NOT CHARGING HE HASENT DONE A VERY GOOD JOB HE JUST WASTED TIME BOOTING IT TO FACTORY DEFAULT I DIDNT WANT THAT I WANTED THE CHARGER AREA FIXED BUT NO WASTE
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Ben
(@BenGoude) reported
@SophieClaireB @O2 Thank you I'll give that a go! Honestly wasted so much time with o2 saying the same things to different customer service people and nothing ever gets sorted 🙄
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Marj
(@marjgrrl) reported
@O2 That I was transferred to him. He said he couldnt help with me wanting to end my airtime contract and that he will transfer me to the retentions team. I waited another 20 minutes and the hold music stopped and I was greeted with the message