O2 outages and service status in Henlow, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Henlow, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Henlow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at O2
O2 is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Henlow, England
The most recent O2 outage reports came from the following cities: Stevenage, Luton, and Dunstable.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage
|
Phone | 1 month ago |
|
Stevenage
|
Total Blackout | 1 month ago |
|
Luton
|
Phone | 1 month ago |
|
Luton
|
Internet | 1 month ago |
|
Dunstable
|
Phone | 2 months ago |
|
Luton
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Henlow, England
Latest outage, problems and issue reports in Henlow and nearby locations:
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Ste Too (@SteToo69) reported from Bromham, England@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)
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Hilary Robertson (@HilaryRWriter) reported from Hitchin, England@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Holly O (@ohhollygosh) reported from Biggleswade, England@O2 Hi, how do I cancel Disney+ using the O2 app?
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Mark Stanford (@MarkstanYoutube) reported from Luton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Matthew J (@EmJen81) reported from Dunstable, England@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Steve Attwood (@SteveAttw00d) reported from Ampthill, England@O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.
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Stephen Bozward (@71Boz) reported from Bedford, England@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Poppy LeMar (@PoppyL16) reported from Bedford, England@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Jake Kirby (@848Jake) reported from Toddington, England@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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none of your business (@johndpmc) reported from Luton, England@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Dan (@isthatdan) reported from Stevenage District, England@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Rose 😍 (@esrose2003) reported@O2 do NOT use O2!!! I have tried calling them to resolve and old dispute and so far I’ve been put on hold forever or the 2nd time they said please hold and hung up on me! They’ve applied a charge for a dispute I raised before I ditched them for dire service and still awful
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Lauren Turner (@BabyfaceLau) reported@O2 I am still unable to login to my account from abroad, is there any way around this?
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ally connor (@1980Ally1603) reported@O2 still no service after 3 days… call after call with no resolution. Really poor
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ChainResolve (@Web3Resolve) reported@Toni_Joyce @O2 Hey, checking back in. Are you still having trouble with this?
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Hayley Laura (@LilHay) reported@O2 @locketsc Four hours I’ve been waiting for you response to get my issue sorted. This is absolutely shocking when you’re actioprenventing ppl from doing stuff. Pls respond to DMs
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t💋 (@ajemioo8) reported@O2 @TheO2 @O2 please help me out!
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Ron Stidolph (@RonnieStidolph) reported@O2 Response appreciated, but its too late 4 failed attempts to transfer old number to O2, resulting in 6 hrs+ in online chats & 2 complaints (complaints that your chat operators raised, not me) & a cancelled contract within 14 days of a cooling period & a lost customer. Very poor.
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Dougie (@Dougie_W79) reported@O2 any chance someone can take ownership and unlock My MyO2 app please? Been over 10 days now and that was the timescale given to fix the issue. Not acceptable anymore
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Autumn Powell (@AutumnPowell21) reportedSince getting my new phone I'm getting untold spam calls! @O2 please help
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Valerio (@19valerio81) reported@O2 no service in the Elizabeth Line from Whitechapel to Farringdon. It’s been weeks now. Please fix it.