O2 Outage Report in Henlow, Central Bedfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Henlow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Henlow, Central Bedfordshire, England
The most recent O2 outage reports came from the following cities: Dunstable, Luton and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Henlow, England
Latest outage, problems and issue reports in Henlow and nearby locations:
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Steve Attwood
(@SteveAttw00d) reported
from
Ampthill, England
@O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Poppy LeMar
(@PoppyL16) reported
from
Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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Ste Too
(@SteToo69) reported
from
Bromham, England
@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Marty Hewitt
(@martychupps) reported
@O2 worst customer service going, try messaging their help department and just ignored even though they say it would be an hour wait max, 3 hours later still waiting!!!! so I currently have a phone I cant call or text with
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Red Steve
(@redsteve83) reported
@O2 Hi can you get in touch with me about the lack of signal in SE15 please. It's been out for over 6 months now and I'm getting fed up with having to make calls that drop in and out all the time when I can't use wi-fi. Thanks
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Fleet Collective
(@FleetCollective) reported
@O2 my SIM is not picking up a service can you help ?
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Nicholas Rogers
(@BigNick_Gaming) reported
@O2 cant praise a guy called Carl/Karl enough. Yesterday I messed up big time and he did everything he can to help me. If there's a way we can get him some beers on me let me know!!
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
It's a fact that the signal from Lewisham to the Mars Perseverance Rover is stronger than the cell phone 📱 signal from @O2 to Muswell Hill... 👽👽👽
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 @O2 so what if the customer fails security for example?
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The British Gent
(@BobTBG) reported
@O2 This is my point.shouldn't have to come to here for help.Change your website.When I click"contact us",make it send me 2a place where I get phone No, email, live chat or letter. You don't make it simple.took me2hours total to get answer,from a phone number,that got from live chat.
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Marty Hewitt
(@martychupps) reported
@O2 can someone please respond to my messages been waiting ages for a response, I'm having issues with sim card not being recognised even though it worked fine this morning, tried resting phone and taking sim card out but nothing works
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Katie Robinson
(@katielauren2011) reported
@O2 paid for same day delivery and nearly 24 hours later my new phone hasn’t arrived 🤬🤬🤬 the tracking updates are really poor
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Manus
(@manusboston) reported
@O2 your customer service is terrible. You have been fiddling around on a mast in SE14 for six months causing service disruption and no offer of reduced bills/compensation to keep customers happy #o2