O2 Outage Report in Henlow, Central Bedfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Henlow, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Henlow, Central Bedfordshire, England
The most recent O2 outage reports came from the following cities: Stevenage, Luton, Bedford, Buntingford and Wixams.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Phone | |
| Luton |
Phone | |
| Bedford |
Internet | |
| Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| Wixams |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Henlow, England
Latest outage, problems and issue reports in Henlow and nearby locations:
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Steve Attwood
(@SteveAttw00d) reported
from
Ampthill, England
@O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Ste Too
(@SteToo69) reported
from
Bromham, England
@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)
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Poppy LeMar
(@PoppyL16) reported
from
Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chanelle✨
(@ChanelleMarie18) reported
@O2 it’s a bit frustrating when your on hold after speaking with someone for 40 minutes to randomly have the call transferred and be treated like a new call and they don’t help. The First Lady was looking into an upgrade for me and to see what they could do on the upgrade fee🙄
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JimBob
(@Jimb0b007007) reported
Well @giffgaff @O2, having evaluated your service all over the country for use as a backup to my main @EE sim on my dual sim phone. I find your service absolutely abysmal and not even suitable as a backup. Therefore I must dispense with your shocking network.
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Nirave 尼拉夫
(@nirave) reported
@Heidivel @VodafoneUK Don’t change to O2 – trust me on that, they’re the worst UK network possible and their customer service is ATROCIOUS. You’ll be waiting a day for a single message in response from @O2 as well.
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Sue Owen Bailey
(@SueOwenBailey) reported
@O2 Thanks so much, I have just tried that, spent ten minutes jumping through hoops to speak to someone only for them to hang up on me as soon as they answered. I will DM you - can you arrange for someone to call me please
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beijinggail
(@sargeant_gail) reported
@O2 When is someone going to sort out my ongoing issues with context - 4 weeks now - no response to my emails to resolution centre #o2 #verypoorcustomerservice #isthishowyoutreatlongstandingcustomers
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Lisa matthews
(@matthews3343) reported
@O2 Be nice if 02 acknowledged my questions and cutting phone of but put complaint in with financial ombudsman now
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Nicole Pocock
(@NicolePocock) reported
What has happened to customer service recently? Now got issues with @O2. Was promised volt would be added to my account in December and it’s still not on. Only way to discuss is through messaging where I am asked the same questions over and over and over again. I literally
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Ro Liyanage
(@RoLiyanage1) reported
@O2 Still waiting for resolution. We he have essentially been sold a completely broken phone and customer service has been terrible. This was a birthday present and in DM we have been assured it will be sorted out . Still waiting for what to do next and a replacement etc .
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Sanity-Sux
(@bootneck) reported
.@O2 why am I still being chased for a bill from an account I never activated Nov 21 & closed within 24hrs of ordering a sim card? I've suffered 5 conversations each >1 hour and on each call I'm told the bill is a mistake & that it will be cancelled and the initial DD returned.