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O2 outages and service status in Gainsborough, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Gainsborough, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gainsborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gainsborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Gainsborough, England

Latest outage, problems and issue reports in Gainsborough and nearby locations:

  • Warby74
    Warby (@Warby74) reported from Lincoln District, England

    Hey @O2 could someone do a welfare check on the girl I’ve just spoken to in your retentions team, I’ve never heard a staff member so fed up and I’ve worked for Ryanair….!!!

  • Mr_D_Callaghan
    Daniel Callaghan (@Mr_D_Callaghan) reported from Welton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • badkarma4liars
    Whistleblowing Imp (@badkarma4liars) reported from Lincoln District, England

    @O2 Please don't buy ...No one should buy @SamsungMobile anymore. I was lumbered with the new fold and my son has the flip both under 6 months old. The screens are not working consistently and if you return to @SamsungUK experience stores they aren't owned by the company

  • Edd4178
    Edd Payling (@Edd4178) reported from Scotter, England

    @O2 when I was at the scene of an accident with emergency calls only, why would my phone not connect to the emergency services? Not just mine but multiple phones all had the same issue. This could have cost lives.

  • glitch_walker
    Gary Watts 🇬🇧🇪🇺🇺🇳🏳️‍🌈🏳️‍⚧️♻️ (@glitch_walker) reported from Lincoln District, England

    I'm currently having an incredibly distressing experience trying to cancel an @O2 sim-only contract, where I've left in the 14 day "change your mind period" and been told multiple times I won't be charged. Then received a warning a £500 bill is overdue.

  • MichaelBratley
    Michael Bratley (@MichaelBratley) reported from Lincoln District, England

    @O2 Ahh that would explain it, you’ve taken a mast down. It says you are boosting other masts, but do you know when this will be complete?

  • chrisbrandrick
    Chris Brandrick (@chrisbrandrick) reported from Lincoln District, England

    @kieran_fifield @O2 I’m not with them anymore, but Giff Gaff would regularly tell me to move down a tier due to not using enough data.

  • linztigger
    Lindsey Holland (@linztigger) reported from Brigg, England

    @O2 I'm trying to cancel my free Disney but unable to find any info on the website, My O2 account. Please help

  • djhancock1980
    🔰 Benniel 🔰 (@djhancock1980) reported from Tuxford, England

    @O2 hi is the website down? Cant log in (5.40am)

  • jamesduffy1234
    James Duffy (@jamesduffy1234) reported from Auckley, England

    @O2 I’ve sent you a dm regarding my phone signal

  • jamesduffy1234
    James Duffy (@jamesduffy1234) reported from Auckley, England

    @O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.

  • AndyPickwell
    Dr Andy Pickwell (@AndyPickwell) reported from Morton, England

    @BBCRadioLincs Morton near Gainsborough. We've just enough signal in our house on @O2 to mess up our WiFi calling and ensure that neither works properly.

  • garybates
    garybates (@garybates) reported from Austerfield, England

    @O2 tried calling got cut off,your ap is useless, need to buy more data but as I’ve upgraded for next month it won’t let me, stuck with data & no help 🤬

  • fionatogher
    Fiona (@fionatogher) reported from Lincoln District, England

    It’s really not my week for customer service 🙈 just rang @o2 and the person I was speaking too hung up on me! I’m not sure why people go into customer service if they can’t be polite. Very disappointing #o2 #poorcustomerservice

  • Pocimop
    Craig Symons (@Pocimop) reported from Boultham, England

    Well still no broadband from virgin and it turns out a phone mast isn’t working near me on @O2 even though I reported problems with the network 4 days ago. Shame their not this slow when it comes to taking my money when the bills are due.

  • ChloeQueenMusic
    Miss Queen (@ChloeQueenMusic) reported from Armthorpe, England

    @AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔

  • Carlton_head
    Becky Malam (@Carlton_head) reported from Lincoln District, England

    @O2 I’m really struggling to cancel an IPad data plan. I’ve spoken to 3 different advisors today and then been transferred and told no one can help me. I’ve not used the data plan for 2-3 years and just need it cancelling. Why is this so difficult? Please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andrejpwalker
    André Walker (@andrejpwalker) reported

    Congratulations to @O2 you have the worst app I’ve ever used. I’ve clicked a link in my email at least 25 times. Unfortunately I’m unable to pay my bill. I refuse to spent anymore time on this.

  • Limey31649474
    Limey (@Limey31649474) reported

    @andrejpwalker @O2 Me too, it’s total garbage. Literally didn’t work, how TF can they not know. Once they pull their finger out and sort it I’ll be going elsewhere.

  • Minto86
    John Minto (@Minto86) reported

    @O2 can you help, I am trying to buy action bronson tickets and I am stuck in a loop where it goes to ticketmaster but the back to priority app

  • lifeiz2short4lv
    romy (@lifeiz2short4lv) reported

    @O2 i have send my full complain since yesterday no response also more then one week calling customer service and no one helping why ????

  • burnt__toast_
    Adam 'Toast' Taylor (@burnt__toast_) reported

    @O2 I haven’t changed the sim, I was told that wouldn’t need to and one wasn’t going to be sent out. I’ve had intermittent signal for calls and no 4G or 5G at all since then!

  • LandFrances
    Frances 🍀 (Proinséas) (@LandFrances) reported

    @O2 why am I being refused an upgrade after 14 year of being a loyal customer with 2 contracts!! Disgusting way to treat loyal customers I’ll be going to Sky as it’s shocking! Not once has my bill even been paid late

  • marciabigg
    Marcia Bigg (@marciabigg) reported

    @O2 This isn't the network can get busy at times. This is you can't make a phone call to another person in Bolsover Town centre or use data at all. This has been the case for 2 years and all we get told is there's a fault, then 2 months later get told it's been fixed, when it hasn't.

  • fatblokejimbo
    James Murton (@fatblokejimbo) reported

    @O2 The new My O2 app is useless on I Phone ! Can’t pay my bill on it - please help ASAP as not getting anywhere.

  • gemnicolson
    Gemma (@gemnicolson) reported

    @O2 account locked for security issues? I’ve called multiple times and always told a ticket has been raised yet next time I phone they know nothing! 2 month + this is going on for now! Account for 16 years - ridiculous service!

  • alljustobservat
    Fra (@alljustobservat) reported

    @O2 Said they would raise a fraud case gave me no ferrence and said I would receive an email which I have not - I also requested an escalation call and nothing . Happy to DM you the account details to help resolve ?