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O2 outages and service status in Gainsborough, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Gainsborough, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gainsborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gainsborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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O2 Issues Reports Near Gainsborough, England

Latest outage, problems and issue reports in Gainsborough and nearby locations:

  • Carlton_head
    Becky Malam (@Carlton_head) reported from Lincoln District, England

    @O2 I’m really struggling to cancel an IPad data plan. I’ve spoken to 3 different advisors today and then been transferred and told no one can help me. I’ve not used the data plan for 2-3 years and just need it cancelling. Why is this so difficult? Please help

  • garybates
    garybates (@garybates) reported from Austerfield, England

    @O2 tried calling got cut off,your ap is useless, need to buy more data but as I’ve upgraded for next month it won’t let me, stuck with data & no help 🤬

  • jamesduffy1234
    James Duffy (@jamesduffy1234) reported from Auckley, England

    @O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?

  • Pogit
    Richard Adams (@Pogit) reported from Lincoln District, England

    @O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.

  • Edd4178
    Edd Payling (@Edd4178) reported from Scotter, England

    @O2 when I was at the scene of an accident with emergency calls only, why would my phone not connect to the emergency services? Not just mine but multiple phones all had the same issue. This could have cost lives.

  • linztigger
    Lindsey Holland (@linztigger) reported from Brigg, England

    @O2 I'm trying to cancel my free Disney but unable to find any info on the website, My O2 account. Please help

  • Pocimop
    Craig Symons (@Pocimop) reported from Boultham, England

    Well still no broadband from virgin and it turns out a phone mast isn’t working near me on @O2 even though I reported problems with the network 4 days ago. Shame their not this slow when it comes to taking my money when the bills are due.

  • AndyPickwell
    Dr Andy Pickwell (@AndyPickwell) reported from Morton, England

    @BBCRadioLincs Morton near Gainsborough. We've just enough signal in our house on @O2 to mess up our WiFi calling and ensure that neither works properly.

  • Mr_D_Callaghan
    Daniel Callaghan (@Mr_D_Callaghan) reported from Welton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • MichaelBratley
    Michael Bratley (@MichaelBratley) reported from Lincoln District, England

    @O2 Ahh that would explain it, you’ve taken a mast down. It says you are boosting other masts, but do you know when this will be complete?

  • Warby74
    Warby (@Warby74) reported from Lincoln District, England

    Hey @O2 could someone do a welfare check on the girl I’ve just spoken to in your retentions team, I’ve never heard a staff member so fed up and I’ve worked for Ryanair….!!!

  • chrisbrandrick
    Chris Brandrick (@chrisbrandrick) reported from Lincoln District, England

    @kieran_fifield @O2 I’m not with them anymore, but Giff Gaff would regularly tell me to move down a tier due to not using enough data.

  • badkarma4liars
    Whistleblowing Imp (@badkarma4liars) reported from Lincoln District, England

    @O2 Please don't buy ...No one should buy @SamsungMobile anymore. I was lumbered with the new fold and my son has the flip both under 6 months old. The screens are not working consistently and if you return to @SamsungUK experience stores they aren't owned by the company

  • djhancock1980
    🔰 Benniel 🔰 (@djhancock1980) reported from Tuxford, England

    @O2 hi is the website down? Cant log in (5.40am)

  • fionatogher
    Fiona (@fionatogher) reported from Lincoln District, England

    It’s really not my week for customer service 🙈 just rang @o2 and the person I was speaking too hung up on me! I’m not sure why people go into customer service if they can’t be polite. Very disappointing #o2 #poorcustomerservice

  • ChloeQueenMusic
    Miss Queen (@ChloeQueenMusic) reported from Armthorpe, England

    @AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔

  • glitch_walker
    Gary Watts 🇬🇧🇪🇺🇺🇳🏳️‍🌈🏳️‍⚧️♻️ (@glitch_walker) reported from Lincoln District, England

    I'm currently having an incredibly distressing experience trying to cancel an @O2 sim-only contract, where I've left in the 14 day "change your mind period" and been told multiple times I won't be charged. Then received a warning a £500 bill is overdue.

  • jamesduffy1234
    James Duffy (@jamesduffy1234) reported from Auckley, England

    @O2 I’ve sent you a dm regarding my phone signal

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tjrbruce
    Tristan Bruce (@tjrbruce) reported

    @Demodya @O2 same problem here just getting bounced between both 🤦

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @kirstygc1 @O2 Hasn't worked for months if honest, I told them about the fault 4 months ago and they still won't fix it as it only affects % of customers. It's shocking. Look through my old posts to O2 to see how bad. There's even a ticket open ref CIT-A390334 about it, never called me back

  • iamelizeu
    elizeu (@iamelizeu) reported

    @O2 i’m still unable to access my account while i’m abroad. is there any workaround or way to fix this?

  • abs_1977
    Abs Shujah (@abs_1977) reported

    @O2 having issues with making payment online , no matter which browser , pc , phone, tablet or operating system , keep getting too many redirects error . Tried all remedies but no joy #o2 #o2redirects

  • LaurenRose94_
    Lauren 🦋 (@LaurenRose94_) reported

    @O2 what are the hours of your live chat support please? I need to speak to someone but I don’t have time to wait 3 hours on live chat this morning so I wanna know if I’ll have time this evening?

  • MaryEricks51284
    Mary Erickson (@MaryEricks51284) reported

    @_emsyems @O2 had this exact problem and ADCGSECURE fixed it.

  • RudianoBambino
    Rudiano (@RudianoBambino) reported

    @O2 Hi, I have been in Guadeloupe, French West Indies since February 23rd 2026. I got a text saying I have a maximum of 25 GB of roaming allowance included in my tariff. My 02 app doesn't work anymore so I can't monitor my usage. Can you help me see where I am at?

  • DarrylSaul79
    Darryl Saul (@DarrylSaul79) reported

    @EnglandRugby @O2 Tell your arrogant, disrespectful poster boy Pollard.. that we are waiting on him in SA. Make him fully aware that his bullshit shenanigans **** wound be tolerated. In the same breath.. we also waiting on the "KANT" Tom Curry, who disrespected Felipe Contepomi. You are warned!🫵

  • jobeone1983
    Joanne (@jobeone1983) reported

    @O2 My Mum got a new phone but her number didn’t transfer over. They tried 3 esims and she still has no network.

  • LilHay
    Hayley Laura (@LilHay) reported

    @O2 @DarkSabers2013 Nearly 48 hours later and u still have not resolved the issue. Took you 36 just to respond it’s absolutely shocking and nothing to do with being busy. Respond to dm asap and get this sorted immediately