O2

O2 Outage Report in Gainsborough, Lincolnshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gainsborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gainsborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Gainsborough, Lincolnshire, England 12/27/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gainsborough, England

Latest outage, problems and issue reports in Gainsborough and nearby locations:

  • Carlton_head Becky Malam (@Carlton_head) reported from Lincoln District, England

    @O2 I’m really struggling to cancel an IPad data plan. I’ve spoken to 3 different advisors today and then been transferred and told no one can help me. I’ve not used the data plan for 2-3 years and just need it cancelling. Why is this so difficult? Please help

  • jamesduffy1234 James Duffy (@jamesduffy1234) reported from Auckley, England

    @O2 Hi- I was charged for Disney plus but cancelled as soon as I was charged however I got a notification to say I would be refunded but I have not been refunded yet please can you help ?

  • chrisbrandrick Chris Brandrick (@chrisbrandrick) reported from Lincoln District, England

    @kieran_fifield @O2 I’m not with them anymore, but Giff Gaff would regularly tell me to move down a tier due to not using enough data.

  • garybates garybates (@garybates) reported from Austerfield, England

    @O2 tried calling got cut off,your ap is useless, need to buy more data but as I’ve upgraded for next month it won’t let me, stuck with data & no help 🤬

  • Edd4178 Edd Payling (@Edd4178) reported from Scotter, England

    @O2 when I was at the scene of an accident with emergency calls only, why would my phone not connect to the emergency services? Not just mine but multiple phones all had the same issue. This could have cost lives.

  • Pocimop Craig Symons (@Pocimop) reported from Boultham, England

    Well still no broadband from virgin and it turns out a phone mast isn’t working near me on @O2 even though I reported problems with the network 4 days ago. Shame their not this slow when it comes to taking my money when the bills are due.

  • Pogit Richard Adams (@Pogit) reported from Lincoln District, England

    @O2 @virginmedia Thanks I’ll look into what multi-sim plans you have but the reason I left was due to poor family, multi user based tariffs.

  • Mr_D_Callaghan Daniel Callaghan (@Mr_D_Callaghan) reported from Welton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • ChloeQueenMusic Miss Queen (@ChloeQueenMusic) reported from Armthorpe, England

    @AppleSupport @O2 Hi! My Apple Watch is losing charge super quick (it was fine before) and when it’s charging it’s literally burning up! It’s too hot to put on! My old one never did this 🤔

  • linztigger Lindsey Holland (@linztigger) reported from Brigg, England

    @O2 I'm trying to cancel my free Disney but unable to find any info on the website, My O2 account. Please help

  • jamesduffy1234 James Duffy (@jamesduffy1234) reported from Auckley, England

    @O2 I’ve sent you a dm regarding my phone signal

  • fionatogher Fiona (@fionatogher) reported from Lincoln District, England

    It’s really not my week for customer service 🙈 just rang @o2 and the person I was speaking too hung up on me! I’m not sure why people go into customer service if they can’t be polite. Very disappointing #o2 #poorcustomerservice

  • MichaelBratley Michael Bratley (@MichaelBratley) reported from Lincoln District, England

    @O2 Ahh that would explain it, you’ve taken a mast down. It says you are boosting other masts, but do you know when this will be complete?

  • glitch_walker Gary Watts 🇬🇧🇪🇺🇺🇳🏳️‍🌈🏳️‍⚧️♻️ (@glitch_walker) reported from Lincoln District, England

    I'm currently having an incredibly distressing experience trying to cancel an @O2 sim-only contract, where I've left in the 14 day "change your mind period" and been told multiple times I won't be charged. Then received a warning a £500 bill is overdue.

  • AndyPickwell Dr Andy Pickwell (@AndyPickwell) reported from Morton, England

    @BBCRadioLincs Morton near Gainsborough. We've just enough signal in our house on @O2 to mess up our WiFi calling and ensure that neither works properly.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jenerallyfewmin Jen (@jenerallyfewmin) reported

    @O2 ‘fair usage’ policy is actually deeply unfair. Actual data usage not considered, rather time spent in roaming region is...loyal customer for +10 years happily telling you to shove it 👋 clearly no ‘fairness’ when it comes to actual ‘fair usage’ or loyalty

  • BozDog71 Andrew Bosworth (@BozDog71) reported

    Need help please @BBCWatchdog @O2 are affecting my credit score and have been for 18 months. Acknowledged it’s their fault, called constantly to be told that it’s being rectified. My credit card provider are wanting to cancel my credit card.

  • chriis1993 Chris Cox (@chriis1993) reported

    @O2 5g? How about getting customers a reliable 4g service, this have been reported for 5 months and still nothing!

  • Flomoll Annie Mc Cartney (@Flomoll) reported

    @O2 why when a long standing customer is scammed, through no fault do you not recompense?

  • Zobbster Zobbster (@Zobbster) reported

    @O2 your hold music is absolutely awful.

  • JKV101 JKP (@JKV101) reported

    @O2, I never received the prize I won!?

  • gdhm1968 g d h muir (@gdhm1968) reported

    @o2 got a new tablet over a month ago with no service as a mast is down.still have to pay. Absolutely ridiculous.

  • tonypaulbarker Tony Barker (@tonypaulbarker) reported

    @O2 I updated the login email address on my business account a while ago. If I click on my name in the top right of the screen and click 'Profile' the old email address is still on the account and that's the address your support agent sent a verification to this morning.

  • jlonew jlonew (@jlonew) reported

    @O2 if my number isn’t ported over I will cancel my contract as I have 14 days

  • paulcooper1972 Paul Cooper (@paulcooper1972) reported

    @TelefonicaUK @O2 4 weeks I have been with your network and it's still rubbish, missed calls, slow internet, drained battery - I moved from EE to you and it's worse - not happy at all. Mast is still down. no-one cares!