O2 Outage Report in Felbridge, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Felbridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Felbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Felbridge, Surrey, England
The most recent O2 outage reports came from the following cities: Sevenoaks, Crawley and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
Phone | |
| Sevenoaks |
Phone | |
| Sevenoaks |
Internet | |
| Sevenoaks |
Internet | |
| Crawley |
Phone | |
| Reigate |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Felbridge, England
Latest outage, problems and issue reports in Felbridge and nearby locations:
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Iain
(@iainkernaghan) reported
from
Redhill, England
Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Clare Ryan
(@clarejryan) reported
from
Kemsing, England
Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭
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Jase
(@mindserenade) reported
from
Sevenoaks, England
@o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
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arsenal fan tv 💜
(@arsenalfantv5) reported
from
Crawley, England
@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Keith Lynn
(@Keith_Lynn) reported
from
Sevenoaks, England
@O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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TheRealSlimShady 😎
(@Mas66778543) reported
from
Haywards Heath, England
@O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Iain
(@iainkernaghan) reported
from
Redhill, England
@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
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Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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⚫ Ann Terry
(@pandofel) reported
from
Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rosalie✨
(@LilRecordGirl) reported
@O2 Hey there. I have two contracts with you, one finished and one not. I want to cancel the finished one, and transfer the number over to the other contract but I've lost the SIM card, I'm the account holder for both. How would I go about this? X
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David McEwan
(@CcoupsP) reported
@O2 get your finger out and call be back, appalling behaviour to a customer who has been with you for years. #o2
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Ciru Karanja • ruthy
(@wanjirukarra) reported
@O2 can I activate my Apple Watch cellular service with a pay as you go plan ? Because no one seems to understand this via dms
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Scott Daley
(@ScottDaley26) reported
@CourtneyMcGold2 @O2 S21 Ultra by any chance? Happened to my pre-order. Apparently coming by the 5th. Pretty bad crack like.
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Toddy
(@toddler78) reported
@O2 I was promised a callback within 3hrs on Thursday as I’m being overcharged by more than £200. Still no callback. Spent 50minutes on the phone on Thursday and I’ve still not got a solution. Shocking customer service.
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Danni
(@dannisnaith) reported
@O2 @TheO2 how do I cancel my account?? I’m in Australia, can’t call, can’t email, can’t download the app! Help!!
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JanetInTheUK
(@JanetintheUK) reported
@O2 oh my, I just called about an upgrade. Had to listen, and listen, and not allowed to interrupt a guy whose spiel totally put me off, way too much info about what to do in 2 years time on 36 month contract!? Hope you use the call for training purposes on how not to do it. Urg!
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Amy
(@amy_eg_) reported
@O2 is there a problem with the mast in Loughborough? Can't get any signal at all where I would normally good signal
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Kev Greenhalgh
(@Scuzzlebutt84) reported
Why is it when I’m due a phone upgrade the thing starts crashing and struggling, intermittent sound on calls and FaceTime, slow internet performance on data and WiFi. Multiple times in a row. I’m calling foul play @O2 @Apple
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Aaron Thomas
(@AaronThomas321) reported
@O2 looool never had such poor level of service, will definitely be joing EE when this contract up, 4 months for a call back from a manager???? Brilliant product but if you ever need to speak to these guy you may as well bang your head against a wall