O2

O2 Outage Report in East Grinstead, West Sussex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in East Grinstead, West Sussex, England 03/13/2026 09:15

March 13: Problems at O2

O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near East Grinstead, West Sussex, England

The most recent O2 outage reports came from the following cities: Crawley and Royal Tunbridge Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Phone
United KingdomRoyal Tunbridge Wells Phone
United KingdomEast Grinstead Phone
United KingdomCrawley Phone
United KingdomSevenoaks Phone
United KingdomRoyal Tunbridge Wells Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near East Grinstead, England

Latest outage, problems and issue reports in East Grinstead and nearby locations:

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    @gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR

  • craigdfreeman Craig Freeman (@craigdfreeman) reported from Redhill, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • iainkernaghan Iain (@iainkernaghan) reported from Redhill, England

    Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...

  • Silverlink_ iyren (@Silverlink_) reported from Crawley, England

    I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2

  • iainkernaghan Iain (@iainkernaghan) reported from Redhill, England

    @O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...

  • Nickyquin Nicky Green (@Nickyquin) reported from Godstone, England

    @CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

  • jmlafc12 Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??

  • PhHaines Philip Haines (@PhHaines) reported from Sevenoaks, England

    @O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?

  • Senhor_G__ Senhor G (@Senhor_G__) reported from Redhill, England

    @O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • arsenalfantv5 arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England

    @O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.

  • Soonmixdin Soonmixdin (@Soonmixdin) reported from Caterham, England

    @O2 What is this steaming pile of shite excuse for a help desk chat system you are operating now???

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • Keith_Lynn Keith Lynn  (@Keith_Lynn) reported from Sevenoaks, England

    @O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???

  • mindserenade Jase (@mindserenade) reported from Sevenoaks, England

    @o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed

  • pandofel ⚫ Ann Terry (@pandofel) reported from Nutley, England

    @o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!

  • NabilJamshed Nabil Jamshed (@NabilJamshed) reported from Crawley, England

    @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

  • Mas66778543 TheRealSlimShady 😎 (@Mas66778543) reported from Haywards Heath, England

    @O2 Well after upgrading to an iPhone 14 Pro you managed to disconnect my line causing my Apple Watch and iPhone 14 Pro device plans to be taken from my account without authorisation at a cost of £1950!! Bravo 👏🏻 couldn’t recommend o2 to my worst enemy these days.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryJones1965ti Gary Jones (@GaryJones1965ti) reported

    Shocking service today from @O2 been on the phone for 2o minutes trying to resolve a simple request been passed to 4 call handlers & still not resolved 😡 can you please contact me to resolve.

  • _anthonyneo Anthonyneo (@_anthonyneo) reported

    @O2 what a shambles and an embarrassment that your signal in @TheO2 is so bad. No excuses, not good enough. @LutzSchueler stop celebrating and start working.

  • EmmaSut77184774 Emma Sutherland (@EmmaSut77184774) reported

    @O2 I have sent numerous dm to o2 and all I keep getting back is contact o2 recycle, o2 recycle say contact customer services and customer services say contact o2 recycle

  • EmmaSut77184774 Emma Sutherland (@EmmaSut77184774) reported

    @O2 I have done all of this but recycle says contact customer service and customer service says contact recycle a

  • Le_p1nk Le x (@Le_p1nk) reported

    @O2 Data hasn’t been working for days now and now they’ve switched my calls off @02 don’t want to help me. About to loose a customer!

  • tiff01 laura hawthorne (@tiff01) reported

    @O2 Who is the ceo? I want to raise a complaint

  • Common_sense000 Kerri (@Common_sense000) reported

    @O2 what is going on with your mobile phone service? I've had hardly any signal at all for the last few days! my mobile contact price has gone up yet the quality of service has gone down.... so I'm paying for something I'm not getting! Same with Talktalk

  • DiggleMark Mark (@DiggleMark) reported

    Hey @O2. I’ve got a new sim coming in the next few days and had an email confirming my ‘new number’. I’m expecting to transfer my number from my current network and provided my PAC. Does that only happen when I activate the sim?

  • GrahamKavanagh7 Graham Kavanagh (@GrahamKavanagh7) reported

    @daviddunninguk @O2 I’ve had a battle with a broadband giant for a year, not getting the guaranteed speeds. They kept paying me compensation, but I don’t want that. I just want a service like it used to be. It since they joined forces with EE. Anyway I’m now on halo 3, touchwood all good.

  • tiff01 laura hawthorne (@tiff01) reported

    If you are thinking of changing network don’t go to @O2 awful customer service