O2

O2 Outage Report in Burgess Hill, West Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Burgess Hill, West Sussex, England 12/21/2024 11:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent O2 outage reports came from the following cities: Worthing, Brighton, Haywards Heath, Hassocks, Crawley and Burgess Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing Phone
United KingdomBrighton Phone
United KingdomWorthing Internet
United KingdomHaywards Heath Total Blackout
United KingdomWorthing Phone
United KingdomHassocks Wi-fi

Community Discussion

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O2 Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • chambjennie Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • russmacdonald Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • IAmJackSlade Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • pandofel ⚫ Ann Terry (@pandofel) reported from Nutley, England

    @o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!

  • _OfficialOsc Osc. - ✌ (@_OfficialOsc) reported from Newhaven, England

    @O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • emilymorgan_x Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • antpantss A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MandyInglis34 Manda ❤ (@MandyInglis34) reported

    @O2 app down as usual. Why do you think it's ok to remove bolt on's we have paid for, after a month?

  • 315jules Julia Marston (@315jules) reported

    @dhlexpressuk @O2 Hi Alex. Have sent you a DM good luck with ‘finding’ my phone - I’ve have 2 different stories for the last 2 days of where it is - but still no phone which I am paying for and o2 won’t cancel or replace - go figure ...

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please provide a better service @O2 the speed of your mobile data is just so awful. I wish I never signed a contract with you.

  • roddersparfitt Rhodri Parfitt (@roddersparfitt) reported

    Have a look at my complaint and account history. Not the way to treat customers @O2

  • r2k_13 ramtucay 🌐 (@r2k_13) reported from City of Kingston upon Hull, England

    Please your mobile data @O2 Please provide better service.

  • diannesdooley bella (@diannesdooley) reported

    @chiwithaC @O2 you never fail to make me laugh

  • DMcstravock danny mcstravock 💙 (@DMcstravock) reported

    @O2 O2 Full of gimmicks but treat their customers like ****

  • TheBlackrealm Blackrealm Gaming (@TheBlackrealm) reported

    @O2 having an issue with my phone and calling 202 doesn't work nor does the stupid auto aurua service I need a direct number to a HUMAN asap

  • EmmaS_1989 Emma (@EmmaS_1989) reported

    Why did I move from @VodafoneUK where I had no problems, to @O2 where I’ve had nothing but problems? Good job, Emma.

  • PointManReviews Point Man Reviews (@PointManReviews) reported

    Hey @O2 why can't I speak to a person!? Only if I've lost my phone? You've had a year to get you customer service in order!