O2 Outage Report in Burgess Hill, West Sussex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Burgess Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (9%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Burgess Hill, West Sussex, England
The most recent O2 outage reports came from the following cities: Worthing, Crawley, Brighton, Shoreham-by-Sea, Hove and Hassocks.
City | Problem Type | Report Time |
---|---|---|
Worthing | Phone | |
Crawley | Total Blackout | |
Brighton | Phone | |
Shoreham-by-Sea | Phone | |
Shoreham-by-Sea | Phone | |
Brighton | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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Osc. - ✌
(@_OfficialOsc) reported
from
Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Rob Hoegger
(@robster277) reported
from
Peacehaven, England
@O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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⚫ Ann Terry
(@pandofel) reported
from
Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
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Stéphanie C
(@Stephke_C) reported
from
Brighton and Hove, England
@O2 Worst customer service ever. Been member for so long. So dissapointed.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Zoey-Bree
(@amac09325162) reported
@O2 why is connection so bad in Wales? 4G, 5G all rubbish connections.
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babyshuggie
(@LouiseQ26241537) reported
@O2 hi, can someone please support me on my account please? I sent a DM threw yesterday if you can have look!
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Indy Singh
(@singh_indy) reported
@O2 So my wife’s bday is almost upon us - and you have done nothing to resolve the mess you created ! Brilliant stuff ! #02 #CustomerService #wtf
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Dissent
(@DissentSkate) reported
Hey @O2 just checking that 0330 303 5315 is affiliated with yourselves?? Just think you should know about the very aggressive manor your 'representatives' have when cold calling one of your customers (me) about 'offers'. Might be time to change network!
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Jodie
(@jodemolder) reported
@o2 hi o2 priority I have a code for odeon for Sunday, I have selected the right day and right cinema (Sunday 25th Chelmsford odeon) it says voucher number is incorrect please help. Number o2u0900124782377. #o2priority
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JokeWallace
(@JokeWallacee) reported
@O2 No, it's in relation to an old Virgin Mobile account. I wrote to Mr Schüler directly and recieved nothing back, not even a acknowledgment. Had 2 of his call centres hang up on me on relation to the matter. I am also in the process of leaving Virgin Media due to their conduct.
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Damope🤍🤍
(@Damopss) reported
@O2 please what’s happening to my network??? It’s been saying no service since morning !!
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Mr C
(@mr_c_classroom) reported
@O2 I would appreciate some help. I’ve been querying an issue on my fathers behalf for nearly 3 weeks and have had no response from any O2 rep and was told by the store rep they’d keep us updated - we’ve had no calls and had to chase them down in store.
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lauradirtylittleanarchistsmith 🏴
(@nrkupyourbutt) reported
@O2 what is going on with your signal? Have had 1 bar (or 0) for the past few days! Tried all the "tips" and apparently there is no issue in my area. I'm in Glasgow, not the middle of nowhere!
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help