O2 Outage in Lytham St Annes, Lancashire, England

Only me would buy a new sim for a network provider who doesn’t seem to have signal in my house 🙈 @O2 doesn’t seem to do rural addresses 🌱

So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.

@O2 Can somebody help me I’m trying to get a live chat up and nothing is working! My phone won’t make any calls it’s just silent when it rings and it’s the same when somebody tries ringing me !!!

@O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.

@O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.

@O2 worst phone company I have ever dealt with !!!!!

@O2 your customer service is awful. Staff hanging up on me all day. Need a senior manager to look into my issue!

@O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.

@O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area

Lol finally got through to someone @O2 only for them to hang up on me - I understand times are difficult right now but don’t take my money and not answer the phone when I need answers @TheO2

@O2 @DaveEdmunds01 You guys need to do better,I tried the upgrade way and it worked and the lady on the other end promised to put me through to the right department only to hang up on me

@O2 experiencing the same problem

@MikeJ_C @O2 Tbf ive not had anything @O2 service has really gone downhill over the last 12 months.

Surely this is not the kind of customer service you would receive from other brands such as @o2

@O2 Next time is next year, I barred from Caffe Nero after a 'incident' over Summer.

@O2 I was just advised it would arrive after my phone. I'll sort the claim out tonight, thanks for the help. 👍🏻

@AJPNEFC @PNEPhil @O2 @pnefc Problem is so many people in one place trying to access at the same time

I joined @O2 about a month ago fantastic service 🙌 #IphoneXsMax 📱

@O2 need your complaints departments contact details I missed 2 important business meetings yesterday due to your network mess

@tylerbar96 @O2 Honestly cba talking about this Vodafone provides better service than o2 you know a company or business is not going to have 100% of what you or your business wants you know that right

@O2 I WANT TO CANCEL MY CONTRACT ASAP!!!!! Please help it’s been 3 days of being messed around!

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a joke. Cant get in touch with anyone at THREE. Not even chat after waiting 30 mins. Terrible service and connection issues slow speeds. Expected to pay for it including a SCAM email sent to my 4G Home Broadband. £4.50 added to bill. I now wish to CANCEL but can't CALL.!

@O2 I have to leave your network because of some idiot!!

@O2 Not only have no complaints procedure, they are also rude, as they ignore comments. Very poor quality company.

@O2 been with o2 for 15 years without a break, contract up and looking to go sim only for a bit, been told twice in last week or so that someone would call me back as wanted to get me a good deal but nothing, poor customer service, time to move on

@O2 Hi. Just discovered that the monthly plan I phoned to cancel in/around March hasn't actually been cancelled and I'm still paying for it. Can't phone (as requested) and nothing on website for this type of query. Please advise as I've now paid 3 months extra. Thanx.

@O2 my parcel has not been delivered. @DHLParcelUK we’re supposed to deliver it today. I may have to cancel my order as I don’t know what is happening or where it is.

@giles2905 @EE @ThreeUKSupport @O2 @VodafoneUK It's bad when you can't get more than 1 bar.

@JamessReality @EE @ThreeUKSupport @O2 @VodafoneUK Service is so crap

@JamessReality @EE @ThreeUKSupport @O2 @VodafoneUK How rude