Plusnet Outage Report in Burnhope, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Burnhope, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Burnhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Burnhope, County Durham, England 04/17/2024 19:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burnhope, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Durham, Washington, Sunderland and Chester-le-Street.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSouth Shields Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Burnhope, England

Latest outage, problems and issue reports in Burnhope and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ApriliaRSVRace Paul Quinn #14 (@ApriliaRSVRace) reported

    @Plusnet new SIM no service and has new number when asked to keep original and gave PAC code. Can’t even sign into mobile app? Thought this was supposed to be easy??

  • cameronvtait cameron. (@cameronvtait) reported

    @Plusnet @plusnethelp are by far the worst broadband provider out there.

  • westfieldeditor David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet Your service is pathetic. Failure to read an email for 17 days, cut off in error and 2 depts at least contradicting each other.

  • veryoldbilly Bill Swan (@veryoldbilly) reported

    @plusnethelp @Plusnet My home phone line still not working. I've tried your online phone checker - 'The result of your line check is unclear'. Please help asap.

  • savs147 Peter Saville (@savs147) reported

    Since I moved to @Plusnet for home phone and broadband I’ve never had so many dodgy cold callers!! @plusnethelp Today’s culprits are; 0208 580 9747 0208 596 8473

  • SycamoreFlint SimonF (@SycamoreFlint) reported

    @Ephemeral_Goods @Plusnet Bizarrely, I am a longtime customer of JL broadband and have suddenly for no reason got an email from them saying how sorry they are I'm leaving them. I'm not! So I'm kind of having the opposite experience to you but yours is very odd.

  • cursormundi Brian McMahon (@cursormundi) reported

    Outage continues, affecting also the local convenience store/post office et al. If @Plusnet rely on @BT_Openreach to swap out dead batteries from roadside cabinets and they in turn rely on the power company to provide uninterrupted power , who is the power company?

  • 57u S̕t̴u̕ (@57u) reported

    @Plusnet Broadband issues? Makes working from home a little difficult! Give us an update?

  • SteveJmz Steve 🍌 (@SteveJmz) reported

    WiFi router recommendations? My Plusnet one is just awful and keeps cutting out around midday when it’s warm which is a nightmare when WFH.

  • skyecottage Skye Luxury Cottages (@skyecottage) reported

    @Plusnet WiFi is down in our flat and we've tried all your suggestions. Used to be able to phone you. Is there an outage at IV3 5DA?