Plusnet Outage Report in Rowlands Gill, Gateshead, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Rowlands Gill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Rowlands Gill, Gateshead, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Whitley Bay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Rowlands Gill, England
Latest outage, problems and issue reports in Rowlands Gill and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Sheila Bull
(@ChattonCottages) reported
from
Riding Mill, England
@Plusnet If only..... 3 months ans till not connected. Dreadful service
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Adeel
(@_Adeel007_) reported
@CalamityMum @Plusnet Cancel your contract, you have 14 days, they are an awful company. Internet is always dropping
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Jackie Foy
(@JackieFoy6) reported
@plusnethelp help SIM card has still not arrived. Left with no phone as number has been ported over. Paying PlusNet & my old provider and PlusNet blaming Royal Mail, don’t think it was Royal Mail who activated SIM n ported number before costumer had received SIM!
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chris whiterod
(@harleyrusk) reported
Hello @Plusnet do you have anyone in customer service today?@plusnethelp No landline or broadband currently 35 minutes on hold. Third repeat of Slade...
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Marc
(@_Marc_74) reported
@plusnethelp @martinsinclair4 @EccP16Biology waiting days just for a response to a dm...... never an issue with plusnet until you asked if i wanted to upgrade. they broke my connection and now you wont talk
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Jenna Abbs
(@Jenn585) reported
@plusnethelp Signed up with you on 25th Nov - my old BT service has gone off today but I have no Plusnet router. Really frustrated as currently unable to work from home. Not a good start...😣
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Matthew Abbott
(@MaBBoTT90) reported
@plusnethelp @DaveMitchison Same here, and I’m a new customer, only joined plusnet on the 2nd of December. Every day it’s dropping out at least 3 times, last night it dropped out 7 times in the space of an hour! (World record). I am currently on hold with plusnet as I type. Almost 20 mins. Not good!
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chris roast
(@chrisroast) reported
@plusnethelp #randomservice openreach (not plusnet) contacted us about a 6hr break in service. 5 days later service is restored. Over that period data charges, no connectivity, no remote work. Plusnet no answer. Still waiting for customer service to at least apologise.
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Sam Murphy
(@SamMurph72) reported
@KateSlaterPR @Plusnet Doesn't surprise, iv been and still having appalling so called broadband service from them and equally appalling customer service- total attitude, not doing what they agree they'll do, cant speak to a manager and then cut off whilst on hold earlier! The business is a total joke!
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Jatroa 🏴
(@jatroa) reported
@chrisroast @plusnethelp Village spent six months in the Bermuda Triangle of Openreach, BT and plusnet. Pushed from company to company. One man had 11 visits. Each time told line ok. Eventually Openreach owned up. Problems in the station. BT wouldn’t pay to upgrade it.
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not39
(@finishedat39) reported
@plusnet So much for "customer service". No reply to DMs. No chat function. Lengthy call waits. Broadband speed less than half guaranteed.#ripoff