Plusnet

Plusnet Outage in Reigate, Surrey, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 Some problems detected at Plusnet

Plusnet problems in the last 24 hours in Reigate, England

Plusnet Outage Chart in Reigate, Surrey, England 10/20/2020 07:30

October 20: Problems at Plusnet

Plusnet is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.66% Internet
  • Wi-fi 10.18% Wi-fi
  • Phone 5.62% Phone
  • Total Blackout 4.10% Total Blackout
  • E-mail 2.13% E-mail
  • TV .30% TV

Plusnet Outage Map Near Reigate, Surrey, England

The most recent outage reports and issues originated from London, Lower Kingswood, Mitcham, Croydon, Bromley, Colgate, Epsom, East Grinstead, Beckenham, Bletchingley, Sutton, Crawley, Thornton Heath, Coulsdon and West Horsley.

United KingdomLondon Wi-fi
United KingdomLondon Internet
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United KingdomLower Kingswood Internet

Plusnet in Reigate, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • Luigi_Marshall Luigi Marshall 🍁 (@Luigi_Marshall) reported

    @Plusnet Terrible service. Not had anything but problems since I signed up. And now I find out I'm not going to have any internet until next Tuesday. Ridiculous. I'm fed up with this company. I wouldn't recommend it to anyone.

  • martin100g Martin100g (@martin100g) reported

    @plusnethelp @Plusnet ordered broadband on 30th September... still waiting for activation date or any meaningful communication. Livechat not working and given up waiting on hold. Have I made a mistake?

  • IRVirus Rikki Assuncao (@IRVirus) reported

    @nyferjay @TalkTalk I had this exact same problem with them. Went on for about 3 months and they never helped. I spoke to managers, people would promise to chase it up and help and no one ever did. After arguing over the phone multiple times, we switched to plusnet. They fixed the issue in 24 hours

  • epr2509 Emma Pericas Rooke (@epr2509) reported

    @plusnethelp My Mother is a new Plusnet customer. It has been 1 month since she recieved her router, which is STILL NOT working. She has tried to contact you to get help. She can't get through to speak to someone. Please get in contact so she can get her broadband working.

  • wolfgang977 alice🐺 (@wolfgang977) reported

    @Plusnet my wifi is not working & I am working from home, I am leaving to BT on monday and you seemed to have slowed my wifi to nothing explain ???? No option to DM you on twitter even tho your website says too.

  • Democraticist #Science #ignoramus #Clowns #Human #Stupidity (@Democraticist) reported

    @plusnethelp Any questions? We've got a team of helpful Plusnet advisors 2 answer any questions U have about leaving. Call us for free on 0800 073 3057 between 8am-8pm Monday-Friday or 9am-7pm on Saturdays and 9am-6pm on Sundays. What about EMAIL for those with hearing problems?

  • Lutzoid Stephen Farrell (@Lutzoid) reported

    @NumbersFox Vodafone are who I'm having issues with right now. However it seems to be far more of a geographical problem than an ISP problem from what I'm reading here. For example, BT and PlusNet were rock solid for me in the past.

  • wrightfrank37 Frank Wright (@wrightfrank37) reported

    @plusnethelp our Plusnet connection is slow and unstable. We’re paying for your fastest connection but the service is very poor.

  • mcc_20 Mel (@mcc_20) reported

    @Plusnet I notice you haven’t included your internet service in that list. Still waiting nearly 50 days later for you to respond to me....

  • tcallan67 TC (@tcallan67) reported

    @Plusnet I’m extremely disappointed to have to contact you again re my bill. Despite BT Sport channel still not showing full coverage, I’m billed, yesterday, 18 October, as if full service is provided. Please assist as a matter of urgency. T Callan