Plusnet

Plusnet Outage Report in Prudhoe, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Prudhoe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Prudhoe, Northumberland, England 04/25/2024 19:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prudhoe, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Cramlington and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Prudhoe, England

Latest outage, problems and issue reports in Prudhoe and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kris08860201 Kris (@Kris08860201) reported

    @Plusnet Thanks Emily, I presume there no cost involved to use this service / app. Everyday I get at least 3 Chinese speaking calls from different numbers as block them, all it show on screen is mobile number & United Kingdom. Sick idiots! Nothing better to do in life!

  • Plusnet Plusnet (@Plusnet) reported

    @mc_steveo87 Hi there, sorry to hear you're having trouble with the connection and for the delayed response. Are you still having this issue or is everything working ok now? - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @Kris08860201 That sounds like a real pain! Yep, registering for the Telephone Preference Service is free and there a lot of free call blocker apps around - I'd recommend going for whichever is highest rated in your app store. Hopefully this should stop the calls. Regards, Emily Plusnet Leeds

  • christoffski82 Chris Devlin (@christoffski82) reported

    @Plusnet hi, your mobile service is absolutely abysmal abroad and in the uk, your customer service is on a par with your signal if not worse. I am cancelling my contract as soon I get back from holiday.

  • Kris08860201 Kris (@Kris08860201) reported

    @Plusnet Thanks Emily I presume no cost involved to use this service or app to block unwanted nuisance calls in Chinese speaking. On screen it just show mobile number and United Kingdom. Every time I block it they use another number! Sad world we live in

  • LouiseArm37 Louise Armitage (@LouiseArm37) reported

    @Plusnet Please respond to my twitter message or email. We signed up for the customer service but not seen it working yet. Thanks

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    well, huge kudos to @Plusnet who picked this tweet up, ran some tests, discovered a wiring issue, called me and have booked an engineer's visit. I'm impressed! (Just one thing, Plusnet: please don't ask customers to give you their password over the phone.)

  • SmilingClare Clare (@SmilingClare) reported

    @Plusnet He has now got service thanks.

  • judgesmobile John Judge (@judgesmobile) reported

    @TalkTalk Need FTTP that everyone else is offering, all i can get from talktalk is fiber 65 which is not FTTP, Vodafone, sky, plusnet and BT all offer this, I cannot get through on your customer helpline.

  • AddingsUp Addings Up (@AddingsUp) reported

    @Plusnet Wow, great service, Curtis! Only two days to respond on Twitter! Am I impressed? No. In the meantime I had time to remember I'd been meaning to move my 2 accounts elsewhere.