Plusnet

Plusnet Outage Report in Norwood, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Norwood, Greater London, England 02/19/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Norwood, Greater London, England

The most recent Plusnet outage reports came from the following cities: Islington, London, Hammersmith, Hackney, Greenford, City of Westminster, Croydon, Wembley, Tower Hamlets, Teddington, City of London, Dagenham, Westhumble, Newham and Harringay.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomGreenford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanHeywood18 r (@RyanHeywood18) reported

    @Plusnet hi plusnet. Can you check my Internet connection and see what the issue is please? The Internet symbol keeps coming up red on the router, no Internet all night last night. Thankyou Ryan.

  • Plusnet Plusnet (@Plusnet) reported

    @LN6_RamsFan Hi Lincoln! Sorry to hear you're having some trouble with the recent bill, I've had a quick look into the account and sent across an email to let you know what's happened. Just give me a shout if you need anything else. - Curtis, Plusnet Sheffield

  • Marie13675221 Marie (@Marie13675221) reported

    @plusnet - What is going on with my mobile phone connection? It's now 16 days without service from you??!!! @Ofcom @plusnetmobile

  • DomGoy Dom Goy (@DomGoy) reported

    @Plusnet Dear God please employ some more Cust service reps. Do you think people have the time to wait for the ridiculous call times for you to pick up the phone..what happened to live chat? I have a billing issue, You're taking more than my contract

  • Se7Ni 🍕 SE7EN_SC 🍕 (@Se7Ni) reported

    @32bitwitch @Plusnet oh damn, i did wonder if you were coming back :(

  • 292CAN JDC (@292CAN) reported

    @Ofcom Please will you investigate @plusnet. After 8 days of no mobile service, @plusnet #CustomerService told me they had been briefed to tell customers anything to get us off the phone. This is nothing short of #lying.

  • Dariusz1957 Dariusz Bulhak (@Dariusz1957) reported

    @Plusnet For what reason my DD has not been functioning again for 3 months. I have asked for help in this matter many times and no one from Plusnet wants to deal with my problem. And I regret that Plusnet does it deliberately, without taking care of the customer.

  • RedJolt Derelict Geodesic Dome, MA☭ (@RedJolt) reported

    @ice_crystal Good work! And well done on not resorting to demanding tech support send an engineer to plug it in for you like someone rang me to demand when I used to work for plusnet!

  • Plusnet Plusnet (@Plusnet) reported

    @silidt Hi there Si and I hope you're doing OK, we did experience a brief outage on our mobile network around the time you messaged us, that's now fixed but I'm really sorry for any disruption that caused. Please do get back to me if there's still an issue - Adam - Plusnet Sheffield

  • SebbyDogg Sebby Dogg (@SebbyDogg) reported

    @Plusnet is your website down?