Plusnet Outage Report in Norwood, Greater London, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Norwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Norwood, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 24 hours ago |
|
|
Internet | 24 hours ago |
|
|
Total Blackout | 2 days ago |
|
|
Internet | 2 days ago |
|
|
Internet | 3 days ago |
|
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
-
Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
-
Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandSuffering a @Plusnet outage in KT3 @plusnethelp
-
MadameCholet (@PurpleDon1973) reported from Ilford, England@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
-
Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
-
Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
-
Dame C 🧙🏼♀️ (@DameClaraM) reported from Bromley, EnglandNot a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
-
Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, EnglandThanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
-
Steph 🍻 (@stephpb) reported from Camden Town, England@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
-
Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
-
Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
-
Tandleman (@tandleman) reported from Poplar, England@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
-
Steph 🍻 (@stephpb) reported from Camden Town, England@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
-
Napoleon (@NW6Penguin) reported from Camden Town, England@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
-
Tandleman (@tandleman) reported from Poplar, England@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
-
elyob (@elyob) reported from Kingston upon Thames, England@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
-
Jo (@Jo48651873) reported from Islington, England@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandAnyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
-
✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
-
elyob (@elyob) reported from Kingston upon Thames, England@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Laura Morris (@laukin) reported@Plusnet any chance of a response? I messaged yesterday yet can see you replying to people who messaged later than me. I sent PAC code over to keep my number but the port request hasn’t completed yet no one can ring me on my number. Any help? Also can’t access mobile account
-
Rod Bayles (@RodBayles) reported@Plusnet No service in North Norfolk for almost a week now, what's going on?
-
Str0nk (@CalStronk) reported@Plusnet why my WiFi dropping every 5 minutes fix this man
-
Plusnet (@Plusnet) reported@ade_from_bos Hi, I'm really sorry that your SIM hasn't arrived before the number port and for the trouble that's no doubt caused you. I'll look into that if it's still an issue and get it sorted. Can you send us a DM with your mobile number and full name please? - Adam - Plusnet Sheffield
-
Archer264 (@archer264gaming) reported@Plusnet as many attempts as you’ve had at putting my internet right I’m now getting 1mbps DL speed, you’re service is an actual joke, I can’t wait for the 26th when I’m rid of this bullshit
-
Str0nk (@CalStronk) reported@Plusnet for the past 4 days now my WiFi is dropping out for around 2 minutes every 20 minutes or so and it seems I'm not the only one with this issue some assistance would be great fr
-
Fly Cup (@RodGray87) reportedNot to worry @Plusnet - just found other folks on your forum confirming that your service is pretty much unusable in the USA. Thanks for your zero help. Change of provider incoming.
-
Sarah Chadwick 💙 (@SarahChadwick4) reported@Plusnet my sister has recently switched to yourselves for mobile and she's having problems. A few days ago she tried to send a mms to 2 different people it sent to 1 but said it was unable to send to the other. Today she has sent a text and it said it was unable to send, she ..
-
Rebecca 💙 (@Mojomarm) reported@Plusnet just tried to login to grandma’s account (with her permission obvs) to check itemised bills as they’re higher than she’s expecting. Online portal say ‘updating’ so can’t check - is this system issue that will clear soon?
-
annie levy (@anniemakeup) reported@SkyHelpTeam hi sky, I got new broadband with @Plusnet 5 days ago that doesnt work and they can’t seem to get an engineer to me in an acceptable time. How fast can you give me WiFi?