Plusnet Outage Report in Norwood, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Norwood, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hounslow, Newham, Hackney, Islington, Hammersmith, Greenford, City of Westminster, Croydon, Wembley, Tower Hamlets, Teddington, City of London, Dagenham and Westhumble.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Newham |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Curse of Cedric
(@thatcedric) reported
@pipmadeley I've had 2 providers fail to repair broadband. (neither of them Plusnet though) I left both of them (one mid contract, they didn't pursue it). My BT broadband has yet to fail in 8 years. I have unbreakable, the connection has dropped but the 4G backup kicks in.
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A Profound Suffusion of Yellow
(@ProfoundYellow) reported
@pipmadeley @Plusnet If it is an exchange problem, only a non-openreach supplier would make a difference. So cable or 5G basically
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Pip
(@pipmadeley) reported
@thatcedric Giving Plusnet the benefit of the doubt and a month to solve it. Of course the problem could well be affecting everyone else in the area across different ISPs but we're probably the only ones usually awake at that time. Definitely needs investigating though.
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Anne-Louise Quinton 🇺🇦
(@AnneQuinton) reported
Hello @Plusnet I am no longer a customer of yours. Please stop sending me emails. You have all my details, I have followed all your requirements to end my account, so why do I get an email telling me about changes to my charges? Are you not talking between departments?
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Ruffle Pluffkins
(@rufflepluffkins) reported
I've just moved to @Plusnet. Plusnet has cut off my mobile service and transferred it to them...before I have received my SIM card. So I have no phone.
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Abraham Marx
(@AbrahamMarx1) reported
@Plusnet The billing fee is too high. I want help with this.
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Paul E Cunningham
(@PaulECunningham) reported
@Plusnet Twice you promise a callback re my complaint. Twice you failed. Today: third promise and no faith it will happen. Your incompetence is beyond belief.
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Pip
(@pipmadeley) reported
We've ruled out REIN interference, dodgy router & a fault either on the line or at the cabinet. Everything points to issue between the ISP and exchange. Contract ends 3rd April, so either @Plusnet get it fixed soon or I'll fix it by moving supplier. (2/2)
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Me
(@Michael81992344) reported
@Plusnet Hi Curtis, sorry I didn't reply, I had health issues. I thought it best to cancel my Direct Debit. Ensure "Billing' had the recorded rate. Then talk through the credit adjustments needed on the bill to reflect the tariff, and then paid the correct amount with a debit card.
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Stuart Cowan
(@cowan_) reported
@Plusnet is your system down? Showing connected but no internet again.