Plusnet outages and service status in Norwood, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Norwood, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Norwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Plusnet
Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwood, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, City of Westminster, Romford, Poplar, Brent, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 17 hours ago |
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London
|
Total Blackout | 1 day ago |
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London
|
Internet | 2 days ago |
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London
|
Internet | 2 days ago |
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London
|
Internet | 2 days ago |
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London
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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Daniel (@Daninho58) reported from Poplar, England@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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PETER PAHOR (@PETERPAHOR) reported from Poplar, EnglandThe worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Lewis Hardwick (@lewis_hardwick) reported from Crayford, EnglandSo I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Rob Hanson (@robdogtrickies) reported from Poplar, England@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Helen Parton (@TotalOfficeBook) reported from Islington, England@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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PETER PAHOR (@PETERPAHOR) reported from Poplar, EnglandThe worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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ken (@uk12345) reported from Romford, England@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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AJ Green (@Green_AJ) reported from Kensington, England@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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trina_latham (@trina_latham) reported from Richmond, England@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Jellicle as Fuck (@dansette) reported from Hackney, England@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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jnthn (permanently broken) (@JSDBroughton) reported from London, England@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Steve Hunnisett (@Blitzwalker) reported from London, England@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Andy 💙 🇪🇺 (@andywash) reported from Hackney, England@VirtualAstro No problems on my Mac (on plusnet)
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Chris Furneaux (@cfurneaux) reported from London, England@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Nick Faber (@NickFaber) reported from Hackney, England@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, EnglandPlusnet went down exactly at midnight... :/
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Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Chris Furneaux (@cfurneaux) reported from London, EnglandHi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Veronica Jones (@Forestvon) reported@plusnet are you stopping supporting email and landlines? I am a customer
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Graham Ife (@OfWolfAndGram) reported@Plusnet Hello. When I log in to my account it says I'm out of contract, even though I started the upgrade process to Full Fibre back in August. I actually have no idea if I'm on a Full Fibre contract or not. Can you help?
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Lou (@Lou83018235) reported@Plusnet ..so someone can just make a claim on my BT landline and cancel my broadband.. and it will take 10 to 14 days to reinstate..
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josi henshall (@josilee) reportedBeen let down by @plusnet - 30 days ago we were assured that our Internet would be up and running today only to find out after chasing them that it won't and they dont know when it will be - appalling service!!
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Alex Zachopoulos (@alexliz) reported@Plusnet no signal all day, multiple cell phones (so not a fault with device etc). DM sent four hours ago but no response. Anyone reading this (yes, I know it's Sunday).
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Laura (@oostapoosta) reported@josilee @Plusnet That's really poor.... especially when you gave them such notice??? @Plusnet what you playing at?? Xx
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Anne Nash (@apn1179) reported@Plusnet @Plusnet link is broken LInk giving this message404. That’s an error. The requested URL was not found on this server. That’s all we know.
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Phil Murray (@PhilMur10412506) reported@Plusnet you’ve taken money for my first months broadband and your partners/engineers don’t even bother to turn up for pre-booked installations. Shocking service.
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Shefali (@shefaliTIG) reported@Plusnet No response all day, such a ridiculous service and no wonder I want to leave plusnet. The sooner the better at this rate. Most awful customer service I have ever seen. Sort it out
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Julian Arthurs (@JulianArthurs) reported@Plusnet Need help changing password. My broadband is down am trying to change password. Website thinks "change password" button means I want to see bills.