Plusnet Outage Report in Norwood, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Norwood, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of London, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Sevenoaks, Muswell Hill, Romford, Hammersmith, Poplar, Croydon and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| City of London |
||
| London |
Internet | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
-
Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
-
Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
-
trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
-
MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
-
Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
-
Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
-
Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
-
AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
-
S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
-
Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
kirsty bailey
(@CPrincess2709) reported
@Plusnet Down again... It is NOT the router....
-
Dunc
(@Dunc_O3) reported
@OpenreachHelp Hi David, spoke to Plusnet who tell me the job order has been “closed down” with a report that there was no reply from the broadband router. This was unsurprising to me as I was expecting the engineer (who didn’t arrive) to fit a new telephone socket.
-
Louise Simmons
(@LSR_1975) reported
Will be terminating contract effective immediately. Do not believe the customer service ratings. Plusnet do not care about customers at all. #worstcustomerservice # 2/2
-
Batch_STFC
(@BatchStfc) reported
@joteddyuk @dvla @Plusnet And the funny bit.. Used the online service to re-do the application yesterday This time it picked up his passport photo so only needed a picture of signature. Got an email today saying his provisional will be here in 3 weeks :)
-
Simon Royal
(@SimonRoyal) reported
Two nights of internet outage with @plusnet. 10pm both nights, at least 2 hours with no connection. #frustrating. #plusnet
-
Simon Royal
(@SimonRoyal) reported
@Plusnet Both. I spoke to tech support today and they have no idea. Wait and see if it happens tonight.
-
Jo Rogers
(@joteddyuk) reported
@BatchStfc @dvla @Plusnet Each time took 12 weeks to inform us, so dragged on for 5 months. By then had a new passport did online and received within a week. Have you got lessons booked? That was the next problem!
-
schorty
(@Schorty1) reported
What has happened @plusnethelp @Plusnet ? Another dreadful and rude telephone exchange with sales. They really really don’t want to retain business do they?
-
Twisted Cain 🎮
(@geord88) reported
Hew @Plusnet, are you throttling my internet during day? Can't play games in my lunch break constant connection issues but the speed test looks ok. So are you throttling gaming traffic? You said you never would when I signed up years ago.
-
Sophia McDougall, MSt
(@McDougallSophia) reported
@Plusnet You sent an Openreach engineer who said it was a Plusnet problem. Your colleague said it was impossible to do anything until they received this information from him formally and you would contact me. It's now been 24 hours and nothing from you. No internet all week.