Plusnet Outage Report in Norwood, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Norwood, Greater London, England
The most recent Plusnet outage reports came from the following cities: Lewisham, City of Westminster, Thornton Heath, Holborn, Islington, London, Harringay, Tower Hamlets, Mitcham, Croydon, Hackney, Cricklewood, Southwark, Fulham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
||
| City of Westminster |
Internet | |
| Thornton Heath |
Internet | |
| Holborn |
Wi-fi | |
| Islington |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@djb0607) reported
@Plusnet #plusnet just joined this shower... ‘no nonsense Uk support’ but every time you call it cuts you off and says we’re very busy! Absolute bag of proverbial... should have gone with BT for £1.50 extra - #falseeconomy
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calum
(@calum66075460) reported
@plusnethelp please help. im getting really annoyed with this internet, its just so slow. plusnet also has some really bad wifi range. im literally right next to wifi and i get 5mbps - 10mbps. sometimes i get 0.1 - 1 download
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Katie Langley
(@KatieLangley97) reported
No internet for another two weeks all due to errors on their end, thanks @Plusnet, wouldn’t recommend to anyone.
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Robin Gerlach
(@RobinGerlach6) reported
@Plusnet @plusnethelp not a good look when your technical help line is having technical problems. What's the cancellation fee on a 1 year contract because honestly I've had enough of this company
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evie bathroom is cold
(@grrrevie) reported
@val3nsticky **** PLUSNET ALL MY HOMIES HATE PLUSNET
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Craig Fews
(@craigfews) reported
@plusnethelp I was a @bt_uk for 3 years, had no issues with speed. Other than a few hours outage over that period, 💯 at 70+Mbps. I switch to @Plusnet under a recommendation from a friend, a week into a new service, avg of 20Mbps and high ping for the past day or 2. Sort your 💩
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bristolglassprocess'
(@bgpLtd) reported
@Plusnet possibly the poorest service I have ever experienced. My advice stay as far clear as possible #plusnet
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Vince
(@DatGuyVince) reported
@LooneyHoon__ @Ticker147 PlusNet... had issues a lot the last week or so tbf...
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John Liezers
(@JLiezers) reported
@plusnethelp - I am still struggling to setup a new broadband service following the total mess Plusnet made of the Openreach database whilst attempting to resolve a simple address and package change. No apologies or compensation offered. I will be complaining to the ombudsmen.
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J.R
(@Jake_Shakey) reported
@ilona_alcock @addsrichmond Apparently BT hold the monopoly, so whoever you go for they will rent the line from BT. If there is a fault with a cabinet, it'll go to openreach (same parent company but different arm). We've had problems with BT, Sky and Plusnet. Sky were best over all but charged the earth