Plusnet

Plusnet Outage Report in Norwood, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Norwood, Greater London, England 01/20/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Norwood, Greater London, England

The most recent Plusnet outage reports came from the following cities: Sevenoaks, Muswell Hill, Romford, London, Hackney, Hammersmith, Poplar, Croydon, Paddington, City of Westminster, Hounslow, Orpington, City of London, Newham and Islington.

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City Problem Type Report Time
United KingdomSevenoaks Internet
United KingdomMuswell Hill Internet
United KingdomRomford Internet
United KingdomRomford Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DylanRhysJames1 Dylan Rhys James (@DylanRhysJames1) reported

    @plusnethelp as I've had problems since day 1 of my contract I'd like to find out what my early cancellation fee is as I've lost faith in plusnet

  • tessaholly Tessa Holly | Travel blogger (@tessaholly) reported

    @acurvyvegan I changed to Plusnet a few months ago (because my mum already has broadband with them so got a good deal) and it’s been great so far. Was previously with Tesco which I had no problems with, just wanted cheaper. If Plusnet hadn’t been the cheapest I was going to go with giff gaff

  • capod30 caroline (@capod30) reported

    @OpenreachHelp Thank you our internet can be a bit Dodgy in windy weather, I'll perhaps get in touch with @Plusnet soon if it becomes much more of a problem 👍

  • FloofyWithAFork (@FloofyWithAFork) reported

    why is my @Plusnet internet being so ******* bad??

  • DamTheMan_78 Damian (@DamTheMan_78) reported

    @plusnethelp Hey there Plusnet! Any particular reason why my DM's are being ignored? I reported an issue on the 23rd of October 2020 and after the initial contact and the next to useless information I received I since have been ignored flat out! This is UNACCEPTABLE service.

  • Mummiesguide mummies guide to.. (@Mummiesguide) reported

    @Plusnet no reply at plusnet help. I can't stream a programme without if buffering since I switched to you guys in the last month. Can someone make contact asap?

  • JoeMcCarten Joe McCarten (@JoeMcCarten) reported

    @JJ49E Never had any issues with Plusnet, but I moved from Plusnet to BT a few months ago, for the same price (if not less) the internet speed is 100x better

  • pinks_tribe Jo 🏳️‍🌈 (@pinks_tribe) reported

    Sweet baby Jesus, what does one have to do to get @plusnet broadband working? 1 month of crappy, slow service and endless cancelled engineer visits & still no end in sight. Slow hand clap for @plusnet at a time when working from home is necessary #notworkingcositstoobloodyslow

  • SaltNPrEPPA Jamie 🐻 (@SaltNPrEPPA) reported

    Whenever I speak to plusnet about my shockingly bad internet connection, the term Fobbed off comes to mind 🙄

  • Pauline54232922 Pauline Turner (@Pauline54232922) reported

    @MaggieP31069 It sure is. Some service providers have a blocking service. I'm with Plusnet but I've now used up my allowance. I've recently bought a new landline phone which can block calls but I haven't tried to do yet. It makes my brain hurt!