Plusnet

Plusnet Outage Report in Norwood, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Norwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Norwood, Greater London, England 01/31/2026 09:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Norwood, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Wembley, Hackney, City of London, Newham, Harringay, Southwark, Paddington, Sevenoaks, Muswell Hill, Romford, Hammersmith, Poplar, Croydon and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • andy17467869 andy (@andy17467869) reported

    @Plusnet I just want internet in my bedroom im disabled and spend a lot of time upstairs but all this is driving me crazy the router hub 1 is powerful enough to send a signal upstairs..so deffo need another router tech guy said

  • Sky_dragon0863 sky_dragon0863 (@Sky_dragon0863) reported

    @Plusnet is a terrible Internet provider and needs to fix its **** because as a streamer i do not expect a Internet provider to be terrible

  • ilikebbcradio4 RP (@ilikebbcradio4) reported

    @Plusnet is broadband down in Manchester?

  • pbird40 Paul Bird (#UTAG)⚒ (@pbird40) reported

    @Plusnet why is my sim only picking up 3G every time I go abroad,I put SIM card from my other phone into this phone and get 4G no probs? Therefore this is not an iPhone problem but SIM card prob ?? Thanks

  • Abbievdub Abbie #attenborough4PM (@Abbievdub) reported

    @TalkTalk Nonstop issues with my internet since June and today either no connection or less than 2mbps speed. All you say is it’s the exchange but I never had ANY issues with plusnet here for over two years! This is costing me the earth in mobile data packages

  • Plusnet Plusnet (@Plusnet) reported

    @TonyChurnside Hi Tony, I'm sorry to hear you're having issues getting online. While you've noted seeing this issue through various browsers, is this happening on different devices as well? -Tony Plusnet Sheffield

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet my Internet keeps going off or poor quality... For the 3rd day running now. Sort it out

  • WhoIsWilf Wilf Voss (@WhoIsWilf) reported

    @Plusnet We now have Fibre to premises - every other provider has been spamming me with post to get me to sign up for their new service. My current provider? Silence - Would you like to keep peoples business? Go **** the marketing team! #aretheysleeping

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet We had an engineer visit us not long ago and all was ok going out of the house and I think ok with the external BT line. There was/is a problem that couldn't be identified our end. You will have to read his report.

  • emeraldhealth78 Emerald Health and Well-Being (@emeraldhealth78) reported

    @Plusnet - thanks to you, the internet isn’t still working and has caused huge issues for us. As a new customer I am not impressed! 😡