Plusnet Outage Report in Norwood, Greater London, England

Problems in the last 24 hours in Norwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Norwood, England

The most recent Plusnet outage reports came from the following cities: Romford, London, Hammersmith, Poplar, City of London, City of Westminster, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, and Newham.

City	Problem Type	Report Time
Romford	Internet	7 minutes ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Wi-fi	2 days ago
Hammersmith	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 2 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Rupert Cheek (@rupertcheek) reported 5 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  MadameCholet (@PurpleDon1973) reported 6 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 8 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Mr H 🦡 (@EngHanrahan) reported 9 minutes ago from Walthamstow, England

  @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 15 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 19 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Napoleon (@NW6Penguin) reported 21 minutes ago from Camden Town, England

  @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

• 
  Jo (@Jo48651873) reported 22 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  Steph 🍻 (@stephpb) reported 22 minutes ago from Camden Town, England

  @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 23 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  Tandleman (@tandleman) reported 27 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  elyob (@elyob) reported 28 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Steph 🍻 (@stephpb) reported 34 minutes ago from Camden Town, England

  @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

• 
  Martin Woodward (@MartinWoodward2) reported 34 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 36 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Rupert Cheek (@rupertcheek) reported 37 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 53 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  Tandleman (@tandleman) reported 58 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  elyob (@elyob) reported 58 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Kitchen (@SarahKi89469409) reported 57 seconds ago

  @Plusnet I haven't had phone service for a week. When will this be fixed? Your website keeps telling me to call you which obviously I can't. Please contact me asap as I need to make calls.

• 
  Emma Benham (@emsieben81) reported 2 minutes ago

  @Plusnet I’m having issues with your internet speed being inconsistent. It’s really making working from home difficult. Any ideas on what it might be please?

• 
  nsmmedia 🏳️‍🌈 (@NSMHD) reported 3 minutes ago

  2/2 connection providing an interim connection for when my @Plusnet contract ended on 16th Sep. Despite agreeing to this over a month before it never happened and I’m now paying the extremely high out of contact price. Despite trying to contact @anlx multiple times no response.

• 
  The Unfinished (@MattBowdler) reported 3 minutes ago

  @concretism_mus @Plusnet Virgin came round our way the other week to "make improvements". Guess whose internet service has been shonky ever since?!

• 
  Justine Reynolds (@jussie76) reported 4 minutes ago

  @Plusnet Could someone please get back to me? I’ve had no consistent service since being on @Plusnet

• 
  Nicola Kirby (@Putih1997) reported 8 minutes ago

  @Plusnet I currently can't connect to my internet. The hub is just orange. It went off last night but I still don't have anything. I've disconnected and reconnected and tried to sign in online but it didn't let me.

• 
  Roxanne Ewence (@roxanneewence93) reported 9 minutes ago

  @Plusnet can’t tell you how impressed I am with the customer service/support I received today - the chap I spoke with deserves a pay rise, he was a brilliant advertisement for your company! #VeryImpressed

• 
  More Fun Making It (Lee) (@ZZleeZZ) reported 12 minutes ago

  @wcrpaul I have backup WiFi on a separate router with openwrt installed. That was just because the last plusnet router was so bad. 2 to 3 drops a week requiring complete reboot.

• 
  Thunderbird 2 (@JSwindlesonF1) reported 18 minutes ago

  @Plusnet Aw na feel bad now sorry lads, it's mended for some reason. Turned it off and back on again. Really sorry, won't happen again, was just frustrated.

• 
  Ben Samuel (@filosofical_140) reported 20 minutes ago

  @Plusnet Dear Lauren, whatever plan I may or may not have agreed to, Plusnet have broken their side of the contract simply by failing to provide any service for months.