Plusnet Outage Report in Norwood, Greater London, England

Problems in the last 24 hours in Norwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Norwood, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, Romford, London, Hammersmith, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, and Newham.

City	Problem Type	Report Time
City of Westminster	Total Blackout	23 hours ago
Romford	Internet	1 day ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Tandleman (@tandleman) reported 8 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Steph 🍻 (@stephpb) reported 13 minutes ago from Camden Town, England

  @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

• 
  Rupert Cheek (@rupertcheek) reported 15 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Rupert Cheek (@rupertcheek) reported 15 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Mr H 🦡 (@EngHanrahan) reported 19 minutes ago from Walthamstow, England

  @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

• 
  Daniel Smith (@Scampboi) reported 19 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  MadameCholet (@PurpleDon1973) reported 20 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  S. (@Shazzabam) reported 23 minutes ago from Islington, England

  @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

• 
  Steph 🍻 (@stephpb) reported 27 minutes ago from Camden Town, England

  @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

• 
  Harrison2020 (@Harrison20202) reported 27 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

• 
  Daniel Smith (@Scampboi) reported 31 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Harrison2020 (@Harrison20202) reported 34 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  Harrison2020 (@Harrison20202) reported 35 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  Martin Woodward (@MartinWoodward2) reported 42 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Rupert Cheek (@rupertcheek) reported 45 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  elyob (@elyob) reported 47 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  elyob (@elyob) reported 50 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Kevin Dewes (@kevindewes) reported 54 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  Kevin Dewes (@kevindewes) reported 55 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  Vikki (@Wattsit01) reported 55 minutes ago from Swanley, England

  @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  #OPEN to work from 9th Dec 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@richard0ren) reported 5 minutes ago

  @Sarah_May1 Only ever been EE for me, with Plusnet more recently who use that network, £11 for 11GB data meant I could stream Spotify to and from work 3 hour round trip, pre covid

• 
  Romina Martinez (@romina_m2705) reported 7 minutes ago

  @Plusnet my internet ever since we signed up to you will never play any streaming app such as Netflix or Disney+ I get about 1 second streaming before the wheel of death again. Internet speed too low to stream always comes up. Unacceptable. Paying for a service but not provided.

• 
  Derek Jones (@djones1509) reported 8 minutes ago

  Some of the support staff that work for @Plusnet are so incompetent. A request was issued to add credit to my account. At first they don't and when they finally do, it's called a "good will gesture" even though it's money that's owed to me. Appalling service! #badservice #plusnet

• 
  deen purss (@Marawee00) reported 12 minutes ago

  @Plusnet Internet is not working so annoying

• 
  sam wakefield (@SamWakefieldsam) reported 17 minutes ago

  @Plusnet day 7 without broadband, no update to the ticket raised since it was logged and diagnosed as an authentication issue, can not explain the stress caused as I have just moved house and work from home using teams 5 days a week. I will be leaving plusnet as this is shambolic

• 
  Richard Thomas (@Novacustard) reported 18 minutes ago

  @Plusnet anyone else experienceing the cold shoulder of no customer service from plusnet? Been a week since I reported trult awful broadband speeds and not a whisper of a reply.

• 
  SleepyPenguin (@SleepyPenguin1) reported 18 minutes ago

  @akkw1803 I used to work in a Plusnet call centre in Sheffield. Although they were a good employer I gave up trying to trust them. Always a BT network problem which Plusnet didn't sort out. I used Zen Internet in Rochdale when I worked for them.

• 
  Kenny Galloway (@KennyGalloway) reported 22 minutes ago

  @plusnethelp Right, Sky are saying @plusnethelp need to contact BT migrations to get a number port. BT didn’t cancel the original order quick enough, and the plusnet order was added into the @bt_uk order that was supposed to get cancelled. 🙄😡😡

• 
  Adam (@Adammoh65678) reported 22 minutes ago

  I emailed plusnet two days ago but no reply. Really disappointed with this customer service. Definitely won't be recommending plusnet to family and friends.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿Kilted scot/geordie #DisolveTheUnion (@NLloyd19) reported 23 minutes ago

  @plusnet please tell me how we pay for 38mb and all night it's been av 5. Yes 5. We complain and send 2 screenshots and in less than 1min it jumped to 20. You are a conn us getting that increase means someone else has gone down Be HONEST to what you can deliver to all customers