Plusnet Outage Report in Norwood, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
E-mail (8%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Norwood, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Croydon, Hackney, Wembley, Tower Hamlets, Teddington, City of London, Dagenham, Westhumble, Newham, Harringay, Southwark, Paddington and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
-
trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
-
Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
-
Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
-
S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
-
Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
-
MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
-
Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
-
AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
-
Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Jelly Fletcher
(@JellyWTBelly) reported
@Plusnet I have an issue with a mobile phone related bill.
-
Deckles #FBLC
(@Deckledog) reported
@mariepercival @Plusnet Yes, mine should have gone up too. I actually rang to cancel because I couldn’t see a reasonable price, and straight away they offered to extend my current deal.
-
Holly
(@Holsworth) reported
@Plusnet hi, I've had no mobile signal on my phone for the last two days. Any network issues you're aware of?
-
Plusnet
(@Plusnet) reported
@yanpotatoqueen_ Hi there, I'm sorry to hear you're having issues with your connection. I can see that an engineer visit has been arranged to look into this, should you still have problems following this visit; let us know and we'll check up on this for you. -Tony Plusnet Sheffield
-
Leanne Francis
(@LeanneF80155427) reported
@Plusnet I've renewed my broadband with you on the 28th Jan. The agreed price was £22.50 a month with an extra £10 added on for bt sport. I've been charged this month £36 and still havent received the router needed for the faster Internet. Can you help me please.
-
Andrew Rutherford
(@Andrew_r_1973) reported
@Plusnet my mobile signal dropped yesterday and has been intermittent ever since, it has been fine for the last few years, any problems in cw12 area. Both me and my wife, exact same issue
-
Garry Taylor
(@garryonaston) reported
@DonnaHe60990670 Using BT and v happy. Reliable connection and any problems they are on it. Other than them, in the past found PlusNet very good
-
Nic
(@NicolaCarle2) reported
@Plusnet I dont need the engineer a colleague of yours phoned me today and tested the connection and the fault is in the router so a new one is getting sent out. Thank you for the most excellent customer service
-
potato queen🥔
(@yanpotatoqueen_) reported
@Plusnet do I need to call or can somebody look into my Internet pls? my router keeps flashing orange then going blue but devices say I need to sign in, I do, then it flashes orange again - this started abt 9pm
-
William Oliphant
(@DejanTankovich9) reported
@Plusnet why is it that when it’s windy, my broadband seems to stop working? On at least 3 occasions, it’s been windy and my internet has went down. Orange light on the router, which i’m pretty sure means it can’t connect to the broadband. Am i to not use my wifi when it’s windy?