Plusnet outages and service status in Neston, England

Problems in the last 24 hours in Neston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neston, England

The most recent Plusnet outage reports came from the following cities: Chester, and Liverpool.

City	Problem Type	Report Time
Chester	Internet	4 days ago
Liverpool	Wi-fi	16 days ago
Liverpool	Internet	19 days ago
Chester	E-mail	1 month ago
Chester	E-mail	1 month ago
Liverpool	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

• 
  Sarah Dixon (@SarahDixonHE) reported 5 minutes ago from Liverpool, England

  Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

• 
  Aled Roberts (@aledrob) reported 13 minutes ago from Saltney, Wales

  @Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.

• 
  steven white (@thatboygwyn) reported 14 minutes ago from Ruthin, Wales

  @Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?

• 
  Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported 17 minutes ago from Birkenhead, England

  @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

• 
  Aled Roberts (@aledrob) reported 18 minutes ago from Saltney, Wales

  @Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds

• 
  MickHoll (@aitch5012) reported 19 minutes ago from Liverpool, England

  @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

• 
  David Edwards (@davedpg) reported 20 minutes ago from Caerwys, Wales

  @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

• 
  Robin Parker (@robin_parker) reported 24 minutes ago from Argoed, Wales

  Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??

• 
  Aled Roberts (@aledrob) reported 28 minutes ago from Saltney, Wales

  @Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬

• 
  reg morris (@gold123win) reported 29 minutes ago from Neston, England

  We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

• 
  TheMiniTour 💙 (@theminitour) reported 32 minutes ago from Mold, Wales

  I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

• 
  reg morris (@gold123win) reported 40 minutes ago from Neston, England

  Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

• 
  Aroundtheworldandback (@weloveourboat) reported 41 minutes ago from Chester, England

  @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

• 
  reg morris (@gold123win) reported 42 minutes ago from Neston, England

  Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

• 
  Ed Manning (@Ed_Manning) reported 43 minutes ago from Birkenhead, England

  As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

• 
  reg morris (@gold123win) reported 48 minutes ago from Neston, England

  Just why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb

• 
  Aled Roberts (@aledrob) reported 49 minutes ago from Saltney, Wales

  @Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service

• 
  Aled Roberts (@aledrob) reported 49 minutes ago from Saltney, Wales

  @Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?

• 
  Barrie Fairhurst (@Baz_Fairhurst) reported 54 minutes ago from Neston, England

  @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

• 
  reg morris (@gold123win) reported 59 minutes ago from Neston, England

  I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ste (@Stevanobalabala) reported 5 minutes ago

  @Plusnet I’m due for renewal with you next month and have been with you for years now but getting sick of new customer getting gift cards and there’s better deals with other suppliers that are significantly cheaper. Why should u stay with you?

• 
  Jessica.Beauty.nails (@jessicaxswallow) reported 7 minutes ago

  @Plusnet Hello , I wonder if you can help, we are stuck in Thailand due to the unrest in the Middle East so we are not at home and do not have a way to contact you buy phone , we was surpose to have broadband fitted today 9th March with openreach but we wasn’t at home. Need help

• 
  Joseph Barrett (@FrankGrimes36) reported 7 minutes ago

  @graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.

• 
  becca (@beccakst) reported 9 minutes ago

  @Plusnet hello, could someone please help me with a little issue I’m having just now, may thanks

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 13 minutes ago

  @Plusnet Thanks! I've switched email addresses but the verification email still never appeared. I now can't log into my Community account (I'd used same username/pw as my Plusnet customer account for ease) and the password reset email isn't appearing. Most confused!

• 
  Alan (@metalheed) reported 15 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Gingerlegs747 (@gingerlegs747) reported 16 minutes ago

  @SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.

• 
  Caroline (@CraftyGirl1460) reported 20 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  Hamish (@Hamish88205796) reported 25 minutes ago

  @DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.

• 
  BSox T (@BsoxT52516) reported 28 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly