Plusnet outages and service status in Neston, England

Problems in the last 24 hours in Neston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Neston, England

The most recent Plusnet outage reports came from the following cities: Liverpool, and Chester.

City	Problem Type	Report Time
Liverpool	Internet	3 days ago
Chester	E-mail	20 days ago
Chester	E-mail	24 days ago
Liverpool	Internet	2 months ago
Liverpool	Internet	2 months ago
Liverpool	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

• 
  Aled Roberts (@aledrob) reported 1 minute ago from Saltney, Wales

  @Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?

• 
  Kiron Reid (@KironReid) reported 5 minutes ago from Liverpool, England

  @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

• 
  Bricklands Fish, Seafood and Game (@bricklandsfish) reported 5 minutes ago from Chester, England

  @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

• 
  MickHoll (@aitch5012) reported 7 minutes ago from Liverpool, England

  @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

• 
  Aroundtheworldandback (@weloveourboat) reported 8 minutes ago from Chester, England

  @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

• 
  Aled Roberts (@aledrob) reported 17 minutes ago from Saltney, Wales

  @Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails

• 
  reg morris (@gold123win) reported 17 minutes ago from Neston, England

  We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

• 
  reg morris (@gold123win) reported 20 minutes ago from Neston, England

  I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?

• 
  Sarah Dixon (@SarahDixonHE) reported 21 minutes ago from Liverpool, England

  Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

• 
  TheMiniTour 💙 (@theminitour) reported 27 minutes ago from Mold, Wales

  I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

• 
  Aled Roberts (@aledrob) reported 28 minutes ago from Saltney, Wales

  @Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews

• 
  reg morris (@gold123win) reported 37 minutes ago from Neston, England

  @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

• 
  steven white (@thatboygwyn) reported 40 minutes ago from Ruthin, Wales

  @Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?

• 
  reg morris (@gold123win) reported 41 minutes ago from Neston, England

  Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

• 
  Ed Manning (@Ed_Manning) reported 43 minutes ago from Birkenhead, England

  As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

• 
  reg morris (@gold123win) reported 44 minutes ago from Neston, England

  Just why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb

• 
  David Edwards (@davedpg) reported 46 minutes ago from Caerwys, Wales

  @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

• 
  Aled Roberts (@aledrob) reported 47 minutes ago from Saltney, Wales

  @Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.

• 
  Aled Roberts (@aledrob) reported 48 minutes ago from Saltney, Wales

  @Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service

• 
  reg morris (@gold123win) reported 60 minutes ago from Neston, England

  Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abi (@AbiSpurs26) reported 2 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Carl Fandidango (@ComTekMan) reported 6 minutes ago

  @CommsOmbudsman 3 BT Group companies (Plusnet, EE, Openreach) pass the buck—no one takes responsibility. Simple Google Maps check could have prevented the whole mess. Customer paying £63/mo out-of-contract for unreliable service, distress & risk to health (needs line for health).

• 
  Mark Crowther (@MarkTWIC) reported 10 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Dean (@xdean2) reported 13 minutes ago

  @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?

• 
  rosie posie (@rosieon25371922) reported 17 minutes ago

  @Plusnet I joined in Dec. Promised £150 voucher. Claimed it. Never arrived. Chased to be told u have no record of me claiming & I can't prove claim as done on your website so tough luck out of time. WTF? This is not a "straightforward" way to do business. It is welching! Pay up!

• 
  Alex Buckland (@alexbuckland96) reported 19 minutes ago

  @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523

• 
  Wanga-unLimited (@Consumer4You) reported 20 minutes ago

  @Plusnet We've been told that we must renew by 8 March but as you are dropping phone service on broadband we will cancel instead. Will the account and bills lapse if we do nothing? Thanks

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 20 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Freedom Valley (@VRvalley) reported 25 minutes ago

  @AlisonMLees @Plusnet Plusnet have broken the terms of your contract. Ofcom rules state that if a provider makes a change to your contract that is of "material detriment" (meaning it makes you worse off), they must allow you to leave the contract early without paying a cancellation fee.

• 
  Irfan (@xirfan) reported 27 minutes ago

  @Plusnet Doesn't look like I can just cancel my phone line and pay for Broadband only.