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Plusnet

Plusnet outages and service status in Neston, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Neston, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Neston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Neston, England

The most recent Plusnet outage reports came from the following cities: Chester, and Liverpool.

CityProblem TypeReport Time
Chester E-mail 11 days ago
Chester E-mail 15 days ago
Liverpool Internet 1 month ago
Liverpool Internet 2 months ago
Liverpool Internet 2 months ago
Liverpool Internet 2 months ago

Community Discussion

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Plusnet Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • davedpg
    David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🀬🀬🀬🀬🀬🀬

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

  • LisaWeeks9381
    Lisa W (weird mum of 2) πŸ’ͺπŸ’– (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews

  • aitch5012
    MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • Baz_Fairhurst
    Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England

    @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?

  • thatboygwyn
    steven white (@thatboygwyn) reported from Ruthin, Wales

    @Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Just why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb

  • theminitour
    TheMiniTour πŸ’™ (@theminitour) reported from Mold, Wales

    I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

  • craiglewis1988
    Craig Lewis (@craiglewis1988) reported from Wallasey, England

    @Plusnet please fix your connections as I keep getting lagged out on my games

  • aitch5012
    MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service

  • robin_parker
    Robin Parker (@robin_parker) reported from Argoed, Wales

    Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??

  • SarahDixonHE
    Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything πŸ™„

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnyUsh
    Jonny Usherwood (@jonnyUsh) reported

    @Plusnet hi, my broadband speed is terrible today, have reset router numerous times, any support would be appreciated

  • tweetingralph1
    Name (@tweetingralph1) reported

    @Plusnet absolutely awful service from Plusnet. Three weeks without any broadband. No one cares. No one fixes anything. No one takes responsibility to sort out problems. Absolutely terrible.

  • mc_steveo87
    ITS STEVEO (@mc_steveo87) reported

    @Plusnet No they won't they will tell me that internet is down then won't actually do anything about it

  • MikeyCleave
    Mikey Cleave (@MikeyCleave) reported

    @Plusnet Already raised a complaint and doesn't seem to be making a difference! Really quite woeful to be honest. Please can you forward my complaint to the Ombudsman

  • BsoxT52516
    BSox T (@BsoxT52516) reported

    @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

  • alexbuckland96
    Alex Buckland (@alexbuckland96) reported

    @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523

  • saralewis735
    Sara Lewis Alexander (@saralewis735) reported

    Dear Sky, Your customer service is rubbish, our loyalty used to matter not any more. As soon as our current contract for broadband is up, we are switching to Plusnet. A pissed off customer

  • RichFoxen
    Rich Foxen (@RichFoxen) reported

    @WeAreOpenreach Hi, Openreach works at the end of Upper Park Road in the CO7 area seem to have caused a broadband outage for me (PlusNet customer). Connection dropped around 9pm on Tuesday 17th of January. Can you check if this is related and advise? Thanks!

  • MarkTWIC
    Mark Crowther (@MarkTWIC) reported

    @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

  • matthewb79
    Matthew Broadway (@matthewb79) reported

    @Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?