Plusnet Outage Report in Llanharan, Rhondda Cynon Taf, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Llanharan, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Llanharan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Llanharan, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff, Blackwood, Pontypridd, Porth and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Total Blackout | |
| Pontypridd |
Wi-fi | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Llanharan, Wales
Latest outage, problems and issue reports in Llanharan and nearby locations:
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Rebecca Brough 🏴
(@RebeccaRambler) reported
from
Pencoed, Wales
A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
@Plusnet is there an issue with mobile? I’m unable to make any outgoing calls
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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Sheila Smith 🏴🇪🇺 #AlwaysEuropean
(@Smith_SM30) reported
from
Cardiff, Wales
@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
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Sian Parry Weeks 🏴🇺🇦
(@SianPW14) reported
from
Penarth, Wales
Anyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Mento5 (TAFKAB)
(@Mento56) reported
from
Church Village, Wales
@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
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Lizzy Kemp
(@doizzy) reported
from
Penarth, Wales
@Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Hobson
(@MiffyH02) reported
@Plusnet Absolutely shocking service, or no service in my case. Some of your staff need some training in speaking to people... that alone was enough to make me walk away, let alone you want to charge a cancellation fee for a service you failed to provide
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Miss Maudie
(@missmaudieloves) reported
@Plusnet Hi, my Broadband has been down for 6 hours. Been told by your diagnostic bot text service it is a Network Issue, can you tell me when it's going to be fixed? I WFH and need my Broadband. Thanks
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Cathy Mchugh
(@Kanyou95) reported
@HelloFromMarcus @Plusnet They would send a Saint mad. If you still have the broken router send it along with the brick. Don't forget to use Christmas wrapping paper.
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JC
(@JC63006423) reported
Is plusnet treating its customers with contempt? A customer submitted an official complaint when he was unable to access his VPN for more than 5 weeks, was invited to leave. He just wanted the firewall issue resolved and fixed (like all frustrated customers)!
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Eric Lucino
(@ericlucino1971) reported
@Plusnet Hi there, I have an orange power light and a flashing red B on my PlusOne router, I've tried all the steps proposed when trying to sign in to the router, I've had previous problems with the router that required an engineer visit, and I'm wfh so this is very bad. Help?
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Craig Hooper
(@Craghoops) reported
@Plusnet So today was meant to be my swap over day from Sky to Plusnet, and here I am stuck with nothing, the router hasn't arrived and it seems my sky service has been terminated. Care to help?
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fiona gordon
(@fionagordon5) reported
@Plusnet WiFi really slow yet again yesterday and today have reported this previously followed instructions to change wireless channel online which helped for a while but now as bad as ever !!
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Frenchie Loveday
(@frenchieloveday) reported
@MattLangleyUK Matt what is outage, no landline, but do have internet? nothing wrong with phone or connection. as BT supplies the line, I decided to check and to my astonishment my area RHll and RH10 is suffering from outage? Pennie contacted plusnet who say phone line okay? any advice
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Angela Dean
(@angelajdean) reported
@Plusnet and #BT have screwed up our broadband. Cancelled the landline account due to bereavement and the broadband account cancelled too. Working from home now impossible - surely we don’t have to wait 7 working days for reconnection when it’s not our fault! Shocking service