Plusnet

Plusnet Outage Report in Llanharan, Rhondda Cynon Taf, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Llanharan, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Llanharan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Llanharan, Rhondda Cynon Taf, Wales 12/15/2025 09:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Llanharan, Rhondda Cynon Taf, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff, Blackwood, Pontypridd, Porth and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomBlackwood Internet
United KingdomCardiff Total Blackout
United KingdomPontypridd Wi-fi
United KingdomCardiff Wi-fi

Community Discussion

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Plusnet Issues Reports Near Llanharan, Wales

Latest outage, problems and issue reports in Llanharan and nearby locations:

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • identiti32 Sara-Jane (@identiti32) reported from Price Town, Wales

    @virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • Mento56 Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • SianPW14 Sian Parry Weeks 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@SianPW14) reported from Penarth, Wales

    Anyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • Smith_SM30 Sheila Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales

    @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

  • RebeccaRambler Rebecca Brough 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RebeccaRambler) reported from Pencoed, Wales

    A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Munross Harry Smart 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@Munross) reported

    @Plusnet email scam (terms of service). Anyone else had this today? clicked the link before realising it was a scam: anyone know if that's likely to have breached security? I see some people had similar issues after the service outage last year. Account data compromised?

  • lucyjjjjjx 𝗟 𝗨 𝗖 𝗬 ☻ (@lucyjjjjjx) reported

    @Plusnet switched to you and was due to go live Friday was told by an arrogant customer service agent on Friday that it wouldn’t be sorted by Monday and still not up and running!! I work from home this is my jeopardising my work!!

  • Plusnet Plusnet (@Plusnet) reported

    @PositiveToughts Hi Angela. I'm sorry for the delay in getting back to you and that your nan is having problems with sending texts. Please ask her to give our support team a call by calling 500 from her Plusnet mobile or 0800 079 1133 from any phone and the team will be able to look into

  • pamelahelen63 Pam Mason (@pamelahelen63) reported

    @Plusnet my internet has been dead since about 1100 this morning. Gloucs area, GL52. Are you having problems?

  • mgi1289 EscalatingEris - #NoVaccinePassportsAnywhere (@mgi1289) reported

    Our broadband contract is up for renewal & I'm just pondering whether we should stick with EE (which has given mostly reliable service for years) or move to Plusnet's much cheaper contract. Any thoughts?

  • bristyle1980 David Quinton (@bristyle1980) reported

    @Plusnet really tedious to continue to experience problems with connectivity for broadband…happens all the time

  • Inkymole sarahjcoleman.eth • 𝕴𝖓𝖐𝖞𝖒𝖔𝖑𝖊 (@Inkymole) reported

    The thrill of having a phone installed at home was immense, and the thrill of my business paying for its own ADSL line to go in - it never worked, we were too early an adopter of what was later to become @Plusnet (later a client) - was equally fabulous.

  • HillyRaphael Hilly Raphael (@HillyRaphael) reported

    @Plusnet totally let down after your system error failed to deliver modem for upgrade (I understand errors happen). Over hour phone call yesterday but manager unable to agree courier to resolve. Now taking Sun to Wed for delivery No wifi for 3 working days.

  • Inkymole sarahjcoleman.eth • 𝕴𝖓𝖐𝖞𝖒𝖔𝖑𝖊 (@Inkymole) reported

    The thrill of having a phone installed at home was immense, and the thrill of my business paying for its own ADSL line to go in was equally visceral - it never worked, we were too-early adopters of what was later to become @Plusnet (later a client).

  • bigmaverick1 BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported

    @ItsCaffers @Maguire07 Well I've been with O2 for 30+ yrs & never had a problem anywhere! My sis had EE useless Vodafone useless Three useless Plusnet useless now she's with O2 hasn't had a days bother?? 🤷