Plusnet outages and service status in Llanharan, Wales

Problems in the last 24 hours in Llanharan, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Llanharan, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Llanharan, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff, and Tonypandy.

City	Problem Type	Report Time
Cardiff	Internet	6 days ago
Cardiff	Internet	8 days ago
Cardiff	Total Blackout	8 days ago
Cardiff	Internet	8 days ago
Tonypandy	Total Blackout	9 days ago
Cardiff	Total Blackout	1 month ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Llanharan, Wales

Latest outage, problems and issue reports in Llanharan and nearby locations:

• 
  Andrew Pettey (@a1pettey) reported 2 minutes ago from Pyle, Wales

  @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

• 
  Dale Tucker (@true_gent78) reported 3 minutes ago from Cardiff, Wales

  @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

• 
  derw (@50shadesofcoch) reported 5 minutes ago from Cardiff, Wales

  @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

• 
  Dale Tucker (@true_gent78) reported 7 minutes ago from Cardiff, Wales

  Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

• 
  Rebecca Brough 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RebeccaRambler) reported 13 minutes ago from Pencoed, Wales

  A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

• 
  darran cornelius (@lofty_18) reported 14 minutes ago from Church Village, Wales

  @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

• 
  Leigh Canham (@leighcanham) reported 18 minutes ago from Cardiff, Wales

  Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

• 
  Bairdy 💙 (@bairdyblues) reported 23 minutes ago from Church Village, Wales

  @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

• 
  ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported 27 minutes ago from Cardiff, Wales

  @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

• 
  Lizzy Kemp (@doizzy) reported 31 minutes ago from Penarth, Wales

  @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

• 
  Bairdy 💙 (@bairdyblues) reported 35 minutes ago from Church Village, Wales

  @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

• 
  Mento5 (TAFKAB) (@Mento56) reported 36 minutes ago from Church Village, Wales

  @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

• 
  Aine Flynn (@ABFlynn13) reported 36 minutes ago from Cardiff, Wales

  Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

• 
  Stuart Willis (@stujw) reported 37 minutes ago from Church Village, Wales

  Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

• 
  Steveo Davies (@STEVEOLUCKY7) reported 41 minutes ago from Caerphilly, Wales

  @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

• 
  Sian Parry Weeks 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@SianPW14) reported 43 minutes ago from Penarth, Wales

  Anyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection

• 
  derw (@50shadesofcoch) reported 51 minutes ago from Cardiff, Wales

  @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

• 
  Peter James Morgan (@MjphotoInfo) reported 55 minutes ago from Penarth, Wales

  @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

• 
  Sheila Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #AlwaysEuropean (@Smith_SM30) reported 55 minutes ago from Cardiff, Wales

  @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

• 
  ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported 57 minutes ago from Cardiff, Wales

  @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joseph Barrett (@FrankGrimes36) reported 2 minutes ago

  @graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.

• 
  Jay (@Jason87r) reported 2 minutes ago

  @JoshCF_ Go plusnet alot cheaper and had no issues at all

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 3 minutes ago

  @Plusnet please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group in behalf of OpenReach couldn’t get the 900MB full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help

• 
  Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported 7 minutes ago

  @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

• 
  Rob Shelley (@ITVRobShelley) reported 8 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  Atholl Allan (@AllanAtholl) reported 15 minutes ago

  @MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL

• 
  xxx ROSE xxx (@TanteRos) reported 15 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

• 
  Flower Pot (@FlowerP79667758) reported 16 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  The Calmer Llama (@EltontoNick) reported 19 minutes ago

  @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

• 
  GM Mark Howitt (@MarkHowitt) reported 20 minutes ago

  @Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom