Plusnet Outage Report in Llanharan, Rhondda Cynon Taf, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Llanharan, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Llanharan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Llanharan, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff, Blackwood, Pontypridd, Porth and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Total Blackout | |
| Pontypridd |
Wi-fi | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Llanharan, Wales
Latest outage, problems and issue reports in Llanharan and nearby locations:
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Sheila Smith 🏴🇪🇺 #AlwaysEuropean
(@Smith_SM30) reported
from
Cardiff, Wales
@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
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Mento5 (TAFKAB)
(@Mento56) reported
from
Church Village, Wales
@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Sian Parry Weeks 🏴🇺🇦
(@SianPW14) reported
from
Penarth, Wales
Anyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection
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Rebecca Brough 🏴
(@RebeccaRambler) reported
from
Pencoed, Wales
A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Lizzy Kemp
(@doizzy) reported
from
Penarth, Wales
@Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
@Plusnet is there an issue with mobile? I’m unable to make any outgoing calls
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Eggar
(@tonythegiant) reported
@EmmaJessonTV @Plusnet Hi Emma are you using the plusnet supplied router? I had this problem and found by switching to a Bt homebub 5 router instead it cured the problem, info on how to do it is in the plusnet community.
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Just Dave 🇬🇧🐺🇵🇹
(@tyrewulf) reported
@PhilBatemanMBE If only there was a Councillor who would use his authority to make a call into #PlusNet's managing director instead of tweeting about the problem. Do you know of one Cllr. Bateman?
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Andy Cowley
(@andycowley_) reported
@Plusnet Hi, what happens if I want to terminate my contract early?
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alex brown
(@abrown439) reported
@Plusnet i am thinking of leaving as others provides are able to provide gfast. Does plusnet have any plans to support gfast?
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Plusnet
(@Plusnet) reported
@BenjaminEHowe Sorry about that, Ben. It's likely that this is something that we will support in the future but we don't yet have a date as to when this will be. Regards, Emily Plusnet Leeds 🌞
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AnIslingtonGay
(@JPB_Islington) reported
@thelongestone @Plusnet If you have the right to cancel, send them a letter giving them notice of cancellation. Or email them. And make clear you have a condition that means calling is not appropriate
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andreas christou
(@andreas14614758) reported
@Plusnet I have not had internet for 12 hours now. I thought it would fix itself by now. There is a continuous orange light. I have restarted it 5 times aswell still nothing
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Plusnet
(@Plusnet) reported
@millatte Hi Chris, thanks for getting in touch and I'm sorry to hear you're having issues with your connection. From testing the line a fault has been located close to the premises, meaning an engineer visit is required to investigate this further. -Tony Plusnet Sheffield
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ToniVerse
(@ToniVerse) reported
@DrETPeters As I speak, there’s currently someone from plusnet installing a new router. It’s just been so poor!!!! 🙃🙃🙃🙃
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Vern
(@REMITINTEGRITY) reported
@PriapusIQ We received similar bollocks from Plusnet increasing our wifi pro rata with so called inflation. I sent them an email saying yes no problem but inflation is only transitory.