Plusnet

Plusnet Outage Report in Jarrow, South Tyneside, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Jarrow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Jarrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Jarrow, South Tyneside, England 04/17/2024 05:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Jarrow, South Tyneside, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, South Shields, North Shields, Gateshead, Washington, Cramlington, Sunderland, Chester-le-Street, Whitley Bay and Bedlington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSouth Shields Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Jarrow, England

Latest outage, problems and issue reports in Jarrow and nearby locations:

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • squidgybo kid Z (@squidgybo) reported

    @chivey @Ofcom @Plusnet I got thru and a recorded msg said they were having problems and were working on them

  • SyHawkes 𝓢𝔂 #RiseAboveHate (@SyHawkes) reported

    @RichardRigby81 @Plusnet @SkyUK You made a bad choice switching to this company. Award Winning Customer Service is actually non-existent customer service!!

  • Plusnet Plusnet (@Plusnet) reported

    @midslibrarian Hi Midlands Librarian, some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. -Mike.P Sheffield

  • ZenaBarrie Zena Barrie 💙🇺🇦🌹 (@ZenaBarrie) reported

    Plusnet has been down for 3 hours today. Have they turned off out of respect for the queen? #plusnet #Plusnetdown

  • dresdeb Beccy Dresden (not giving up masking anytime soon) (@dresdeb) reported

    @Plusnet @midslibrarian I've had no internet since 10.30am, WFH full time & am freelance. That response is a bit different from the phonecall I had earlier to say that the problem is at Plusnet's end, affecting loads of customers, and they're working on it, but they don't know when it will be fixed!

  • Parag3791 APG (@Parag3791) reported

    @Plusnet internet has returned but it is still very slow!

  • AmyTurner1316 Amy Turner (@AmyTurner1316) reported

    @Plusnet @JonBushby77 It's not just some!!! It's clearly all customers how about actually providing am update instead of a copied message? Ridiculous paying for this and rude customer service over phone

  • mushfikmiah2 Mushfik Miah (@mushfikmiah2) reported

    @Plusnet why is wifi still down? this is not what you get paid for

  • Plusnet Plusnet (@Plusnet) reported

    @mushfikmiah2 Hi there, some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused.

  • SiTheGooner84 Simon (@SiTheGooner84) reported

    @Plusnet you’re giving all budding marketeers a 5-star lesson in how NOT to manage service issues today! Appallingly bad updates on your national outage that’s even made the news headlines!