Plusnet Outage Report in Ilkley, Bradford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ilkley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Ilkley, Bradford, England
The most recent Plusnet outage reports came from the following cities: Bradford, Leeds, Harrogate and Keighley.
City | Problem Type | Report Time |
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Wi-fi | ||
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Community Discussion
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Plusnet Issues Reports Near Ilkley, England
Latest outage, problems and issue reports in Ilkley and nearby locations:
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Lenny Grit (@LeanneGirt) reported from Guiseley, England
Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
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Dave (@davejackobantam) reported from Leeds, England
Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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Hannah K (@HannahKaye82) reported from Wibsey, England
@plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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Craig (@TagCraigy) reported from Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England
Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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Sally 💙 (@rosetintedlass) reported from Harrogate, England
@rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems
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Lindz 🏃♀️ (@LBradz) reported from Leeds, England
Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye
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carwu1 (@carwu1) reported from Leeds, England
@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Richard Porter (@Porter__Face) reported from Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England
@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today
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Quinch Gaming (@Quinch1199) reported from Leeds, England
@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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thisannoyedme (@thisannoyedme) reported
@chivey @Ofcom @Plusnet Glad it wasn't just me. From 10.30am this morning. Nothing on their website. The status update page was down. And impossible to get thru on the phone and didn't call me back.
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Plusnet (@Plusnet) reported
@PretzlePretzle Hi Emma, some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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thisannoyedme (@thisannoyedme) reported
@bmbix_robin @Ofcom @Plusnet Glad it wasn't just me. From 10.30am this morning. Nothing on their website. The status update page was down - no mention of the outage now it's back up. And impossible to get thru on the phone and didn't call me back.
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Plusnet (@Plusnet) reported
@DeliciousLegacy Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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James Dyer (@jdyersinger) reported
@Plusnet @DeliciousLegacy Not true @Plusnet - still not working!!!!
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Sally O’Shea (@sweetiesal) reported
@allymarcam @Plusnet Mine is still not working 😩😩 some people look to have their access back but no such luck for me
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Plusnet (@Plusnet) reported
@davelovemartin Hi Dave Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks
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Barnaby Mercer (@BarnabyMercer) reported
@xrachelizabethh @Plusnet @pfrr It's still not working though.
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Lorraine (@DrHayeLo) reported
@xxChoz0079zz @Plusnet Yes I'm having the same issues up north.
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Chops (@bockjackson) reported
@Plusnet @PretzlePretzle how come we are needing to use sites like downdetector and even thesun web site to show there are issues, but the service status on plusnet shows everything working as normal?