Plusnet Outage Report in Henley on Thames, Oxfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Plusnet outage reports came from the following cities: Maidenhead and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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Association of Heritage Engineers AOHE
(@aohereng) reported
from
Chalgrove, England
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Shtuyot
(@pureshtuyots) reported
@Plusnet I'm trying to cancel my contract within 14 days, does this option exist online?
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John 🖤🤍NUFC🖤🤍
(@Ftumch3) reported
@Plusnet my internet is down (has been for at least 20 mins since I got home). Router working (have tried a reset already) but red light 3rd from left. In CT11 9 area. Also was going to renew contract tonight but website not letting me log in despite correct details
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Michael Atkinson
(@Michael67963044) reported
@Plusnet hey is there a service problem in Newcastle I have lost connection and am needing my data today
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🇺🇦Jeff Povey 💉💉💉💉🇺🇦
(@jeffpovey) reported
@Plusnet Bit late guys, my broadband suddenly came back to life at 22.20 last night, 7 hours after it went down.
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Marianne
(@Maribellmouse) reported
@Barrybs1 @Plusnet Yes I am very upset about this issue too, I’m stuck in limbo with no sign of a resolution. They shouldn’t be selling sims and saying they can port numbers until this is fixed! Looking back through twitter it’s been going on for at least 10 days!
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Matthew Kent
(@TheDJKenty) reported
@Maribellmouse @Plusnet Mines been the same since last thursday. Each tech support says something different.
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Lindsey Leod
(@leod_lindsey) reported
@Plusnet hi Plusnet I cancelled our broadband but you seem to also have cancelled my mobile service?!? Can you help?
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LMRM
(@LMRM304) reported
@Plusnet I’ve been on hold for 52 minutes !!! Award winning customer service Wow you must be very busy …..any chance of someone answering the phone
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Dan Travers
(@dandinithegreat) reported
@Plusnet why is it so hard to cancel a contract guys. You don’t have the option on the login (you can give me a PAC code) and you don’t answer the phone. Not good enough for a company so highly regarded
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Jovi Mullen
(@JoviMullen) reported
@Plusnet hi, our broadband price has increased without any notification. We would like to discuss this or cancel as we can get a better deal elsewhere. Can you advise what I can do?