Plusnet Outage Report in Henley on Thames, Oxfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Plusnet outage reports came from the following cities: Reading, High Wycombe and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Total Blackout | |
| High Wycombe |
Internet | |
| High Wycombe |
Wi-fi | |
| High Wycombe |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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Association of Heritage Engineers AOHE
(@aohereng) reported
from
Chalgrove, England
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Scott Milburn
(@TSMilburn) reported
@Plusnet is there an out of hours customer service number?
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Paul Grimshaw
(@PaulGrimshaw15) reported
@chalkeblue @Plusnet @BritishTelecom I can’t wait for my contract to be up. The most appalling international service ever. I’m just glad I didn’t give up my Virgin contract until I saw how Plusnet performed. Now as regards Plusnet, I’m simply doing the equivalent of burning five fivers in the stove every month.
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David Murray
(@davidjbm2) reported
@Plusnet Thank you but we have exhausted it all. Awful experience on Friday and (eventually) spoke to a manager today and without batting an eyelid said I was off to BT, who in fairness have been superb so far! House moving broadband with Plusnet is stressful!
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Jonno Fandango
(@JonnoFandango) reported
@Plusnet Done it. I was told that this is being investigated by one of your colleagues earlier this morning. However, I have not received a call back yet. I also raised a complaint about a week ago and was told someone would contact me within five days. This didn’t happen either.
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Paul Grimshaw
(@PaulGrimshaw15) reported
@Plusnet Coincidentally 127 years is roughly the time my Plusnet service takes to open a page on the internet.
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matt foxley
(@mattfoxley) reported
@Plusnet No, but I can believe how poor your customer service is !
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Daryl Marshall
(@DarylMarshallT) reported
@Plusnet Why tell me my new internet service is up and running only to spend two days on the phone to then be told there is a fault on the line?! Wish I’d never signed up and will tell others to avoid!! Absolute crap!
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Lou
(@weasy33) reported
@plusnethelp @Plusnet my Internet is down, nothing is working to reset it and I can't contact anyone because you shut up shop at 8pm....what am I meant to do?? #plusnet #plusnethub
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Jazz Baby
(@BixWeetabecke) reported
@LC_186 @bt_uk When did yours go off, Laura? I'm also in Glasgow, and mine stopped between 11pm and Midnight. BT reports everything OK, and various web down detectors say that customers of BT and Plusnet are experiencing problems, but the network isn't. Perhaps they only listen to businesses?
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alejandra
(@amartp19) reported
@Plusnet meant to be doing exams tomorrow but my broadband is down for the 2 time in 2 months..