Plusnet

Plusnet Outage Report in Henley on Thames, Oxfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Henley on Thames, Oxfordshire, England 11/30/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent Plusnet outage reports came from the following cities: Maidenhead and Reading.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidenhead Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • aohereng Association of Heritage Engineers AOHE (@aohereng) reported from Chalgrove, England

    @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lori_belle91 Lauren (@lori_belle91) reported

    @thedumbwaiter @Plusnet Still no Internet here since midnight, relying on it for work in a couple of hours. @Plusnet please help.

  • hannah_mounsey Hannah Mounsey (@hannah_mounsey) reported

    @Plusnet you have left my mum without a landline or internet for almost 2 weeks and have continued to charge her. You are aware she is living alone with no signal on her mobile and have done NOTHING about it except make empty promises. Avoid this company!!❌

  • DRoseAyyy CLB🦉 (@DRoseAyyy) reported

    @Plusnet is the worst broadband provider ever I beg avoid it please

  • Plusnet Plusnet (@Plusnet) reported

    @daw65 Hi David, sorry to hear this - are you having this issue with any other applications? Or just Kik? - Jess, Plusnet Leeds 🌻

  • Eddie_EFC Gareth (@Eddie_EFC) reported

    @richhudson76 Plusnet and BT are the same company pretty much. I’m with BT pay £26 a month never failed me in over 4 years. Only time I ever have to contact them is to haggle at the end of my contract. Happy to pay a little bit more for reliability. Get 55mb which is max for our line.

  • musclemike82 Jonas (@musclemike82) reported

    @Plusnet still no internet available to me in the Romford area as of 6am yesterday morning. When is this likely to be resolved as I’ve never known it to be this bad?? Updates please ASAP!!!!!

  • ahullabaloo Linda Lou (@ahullabaloo) reported

    @Plusnet internet has went down again

  • france_lou Louise France (@france_lou) reported

    Having such a terrible time with @Plusnet, first overcharging me on my final bill, adding over 50% additional cost to what it usually is and then not even bothering to contact me to explain it after god knows how many attempts to get said explanation. Fuming!

  • hawthornefairy1 hawthorenefairy (@hawthornefairy1) reported

    @Plusnet internet speed so slow right in middle of exam for work 😡

  • cliffbrown Cliff 🇿🇦🇬🇧🇪🇺 (@cliffbrown) reported

    Looks like @Plusnet is down again. What fun... #wfh