Plusnet Outage Report in Henley on Thames, Oxfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Plusnet outage reports came from the following cities: Reading and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| High Wycombe |
Internet | |
| High Wycombe |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Ian Nevin
(@iannevin1) reported
from
Marlow Bottom, England
@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Association of Heritage Engineers AOHE
(@aohereng) reported
from
Chalgrove, England
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Ebbins
(@paulaebbins) reported
@Plusnet I live in grantham and not had wifi all day. Is there a known problem please? Thanks
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Gabriel & Hare
(@EliGabrielHare) reported
Almost fooled me but I asked questions and how could I prove they were genuinely from Plusnet. They couldn't, they also had a bogus name for me too. Check your customer protection please @Plusnet
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Riki Cochrane
(@RikiCochrane) reported
@Plusnet I am stuck in South Africa and cannot call your customer service department. Surely in 2021 there must be a way that I can send SOMEONE in PLUSNET an email ? This is just crazy .... do not ask me to use your horrible portal system!
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LolezLion
(@LionLolez) reported
@Plusnet hello! I’m a new customer :) I signed up to a plan that included a “Plusnet rewards card” however I haven’t received any emails about it/know how to claim it, can you help? Thanks!
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Plusnet
(@Plusnet) reported
@Nichlosallsorts Hey there Nicholie, I'm sorry to hear regarding issues with your router, please can you send us a private message with your username, so we can investigate this further for you. Thank you - Liam, Plusnet Sheffield.
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Louise Morris
(@louisejm19) reported
@Plusnet absolutely shocking customer service! Our broadband has been off all week, I can't find anyone to speak to. Your 'bot' keeps telling me it'll be put back on by 7pm on 3rd. As it's now 8pm on 3rd !!! Disgusted.
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Sam
(@someothersam) reported
Dreadfully spotty service tonight from @Plusnet yet again. It *always* happens out of hours when there’s nobody to get in touch with other than bots that misunderstand your complaints.
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Richard Tracy
(@richmt15) reported
@SketchLisa @bt_uk I was with BT, overpriced and the worst customer service. Switched to Plusnet which is owned by BT, never had a problem and UK based customer service.
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Lee ♿️
(@mrleeleencfc) reported
25 days since leaving @Plusnet. Still no final bill, still a months worth of money of mine they have for a service I used for 6 days. Just completely unacceptable. Would there be the same wait if I owed you money @plusnethelp?
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Jema G
(@JWBG1) reported
@Plusnet Please can you tell me what this option is? It's not at all obvious how webmail-only customers are supposed to get through to technical support.