Plusnet Outage Report in Henley on Thames, Oxfordshire, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Henley on Thames, England

The most recent Plusnet outage reports came from the following cities: Watlington, Reading, and Henley on Thames.

City	Problem Type	Report Time
Watlington	Phone	28 days ago
Reading	Internet	1 month ago
Henley on Thames	TV	1 month ago
Reading	Internet	3 months ago
Reading	Wi-fi	3 months ago
Reading	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  Goose & Berry (@gooseandberry) reported 1 minute ago from Marlow Bottom, England

  @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

• 
  Carlitos del Grana (@carlospinto08) reported 17 minutes ago from Twyford, England

  @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

• 
  Richard Bartley (@RBRbBartley) reported 21 minutes ago from Little Kingshill, England

  Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

• 
  Richard Wilson (@w2aps) reported 24 minutes ago from Marlow Bottom, England

  Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

• 
  Brendan (@wildlime) reported 26 minutes ago from Maidenhead, England

  @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

• 
  Adrian Timon (@adrian_timon) reported 31 minutes ago from Holmer Green, England

  @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

• 
  Ian Nevin (@iannevin1) reported 40 minutes ago from Marlow Bottom, England

  @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

• 
  QuantumChoices #FBPE 🔶️ (@tfoale) reported 44 minutes ago from Wooburn, England

  @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 45 minutes ago from Bracknell, England

  @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

• 
  nzbright (@nzbright) reported 49 minutes ago from Marlow Bottom, England

  My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

• 
  Lady Laura (@laurapascaud) reported 51 minutes ago from Beaconsfield, England

  Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

• 
  Association of Heritage Engineers AOHE (@aohereng) reported 52 minutes ago from Chalgrove, England

  @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

• 
  Richard Wilson (@w2aps) reported 53 minutes ago from High Wycombe, England

  @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 60 minutes ago from Bracknell, England

  @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bri 💙 (@OriginalBigBri) reported 35 seconds ago

  @HelloFromMarcus @duxastroman @Plusnet But it is "award winning" service, apparently. Your best guess as to what award ?

• 
  Nigel Apps (@AppsNigel) reported 1 minute ago

  @Plusnet while some email now seems to be getting through - none of yesterday’s email have arrived. Why are you still not able to inform customers properly of what problems have happened?

• 
  Peter Hydes (@PeterHydes) reported 2 minutes ago

  @Plusnet @Gottzy Email still down for me. My SMTP client asks me for my password (normally automatic) and says that Plusnet server can't accept it saying that"it is a temporary problem" Cold boot of PC doesn't solve the problem.

• 
  Peter Fisher (@FisherPeter) reported 5 minutes ago

  @Plusnet After yesterday's outage, I am missing email that should have arrived yesterday. Is the incident recovered now, or should I expect the emails to arrive later?

• 
  Pete G (@slave2gadgets) reported 10 minutes ago

  @Plusnet Don’t pause for too long. You’ve got to sort out your bloody awful email service. I still can’t log in to Webmail. You are still an internet service provider aren’t you?? Or just a apology generating algorithm?

• 
  Robert Wilson (@brushhead71) reported 11 minutes ago

  Well @Plusnet am glad I have my own paid email service. How do business customers go on if they rely on the email service. I remember the last major email disaster in about 2008 and that dragged on for about a week.

• 
  The Calmer Llama (@EltontoNick) reported 11 minutes ago

  @Plusnet @Forestvon thats incorrect. Still getting the service not available page. Don't you have *any* real time monitoring?

• 
  Digital Maverick (@digitalmaverick) reported 13 minutes ago

  @Plusnet And what about the emails that are not appearing for the period that service was unavailable, please? Are they lost for good?

• 
  craig branson (@mungerville) reported 17 minutes ago

  @Plusnet can’t send email now! What is going? It’s well over 24hrs, cut and paste responses are not good enough. My livelihood depends on email. You went down the pan rapidly when you were swallowed up by BT. #plusnet #plusnetdown #notgoodenough

• 
  Mike Roberts 🎨✏️ Proud Citizen of Nowhere (@miketoons) reported 22 minutes ago

  @Plusnet Seriously poor service. I’m waiting for an important email to set up a new energy account (thanks to UK’s energy market meltdown) and nothing is getting through.