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Plusnet

Plusnet outages and service status in Henley on Thames, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Henley on Thames, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Apr 16, 12:59 PM GMT+1.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Henley on Thames, England

The most recent Plusnet outage reports came from the following cities: Reading, Watlington, and Henley on Thames.

CityProblem TypeReport Time
Reading Internet 5 days ago
Reading Wi-fi 10 days ago
Watlington Phone 1 month ago
Reading Internet 2 months ago
Henley on Thames TV 2 months ago
Reading Internet 3 months ago

Nearby cities with recent reports

Reading

1 recent signals

5 days ago

Community Discussion

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Plusnet Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • marriott7170
    Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • adrian_timon
    Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • aohereng
    Association of Heritage Engineers AOHE (@aohereng) reported from Chalgrove, England

    @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • w2aps
    Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • ClareRevell
    Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • laurapascaud
    Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • w2aps
    Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • nzbright
    nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • wildlime
    Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • RBRbBartley
    Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • tfoale
    QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • iannevin1
    Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • gooseandberry
    Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • ClareRevell
    Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CanarianWolf88
    CanarianWolf (@CanarianWolf88) reported

    @MrNickKnowles @SkyUK @skytv Get IPTV and a Plusnet FTTP internet connection. Don't give those parasites sky a penny, they're scum. Make sure you cancel your direct debit with them after giving them your notice as they'll keep charging you due to a 'system glitch'

  • RichFoxen
    Rich Foxen (@RichFoxen) reported

    @WeAreOpenreach Hi, Openreach works at the end of Upper Park Road in the CO7 area seem to have caused a broadband outage for me (PlusNet customer). Connection dropped around 9pm on Tuesday 17th of January. Can you check if this is related and advise? Thanks!

  • rosieon25371922
    rosie posie (@rosieon25371922) reported

    @PlusnetCS_ You are only 'committed to resolving this issue' in your favour. It is unaceptable Plusnet. I want my money

  • BlondeTalksSkin
    Gina (@BlondeTalksSkin) reported

    @Plusnet making it way too difficult to cancel broadband. No option to do it online so forced to call with mad wait times to get through. Even tried their 'Additional support form' online and it just took my back to my account. Great support for vulnerable customers that 👍🏼

  • jigthejock
    Neil Johnstone (@jigthejock) reported

    @EE @cARacTac Not since dial up have i had such poor boadband. I was pushed to ee from plusnet and it is terrible. Six times this evening i have had bufferring and my hub shut down entirely. I have Virgin Broadband at the bottom of my garden. In the meantime you can refund my payments.

  • AlasdairUK
    Alasdair (@AlasdairUK) reported

    @Plusnet Hi, do you still offer support via this method?

  • stewarty1972
    stewarty (@stewarty1972) reported

    @tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back

  • MelJD46
    Mel D (@MelJD46) reported

    @plusnet where did it all go sk wrong. Where did you get the idea i would be pushed around and treated like an idiot with no choices ? #megafail

  • notonlybut2025
    Not Only, But Likewise (@notonlybut2025) reported

    @Plusnet - I am trying to contact you. I went to your website, it said to message you here. I messaged you here, your message service told me to go to your website. My phone is broken and my internet has been cut - I am unable to get hold of you. Please check your messages

  • kobb
    Michael Corbett (@kobb) reported

    @Plusnet I'm very happy with my PlusNet broadband and I've been with you many years but this aspect of your customer support is crap. My options seem to be: a) phone and wait 20mins+ or b) phone and wait 20 mins + Hmmnn... 🤔