Plusnet Outage Report in Henley on Thames, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at Plusnet
Plusnet is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Plusnet outage reports came from the following cities: High Wycombe, Reading and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Wi-fi | |
| Reading |
Internet | |
| Maidenhead |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Association of Heritage Engineers AOHE
(@aohereng) reported
from
Chalgrove, England
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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MEG20050112
(@MEG20050112) reported
@Plusnet What is going on - no internet can’t get through on phone or your bot service to tell me if there is a fault - no response anywhere - what can I do?????
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Karen Annis
(@kaz_annis) reported
@Plusnet not working in Worcestershire either, any update on what is happening? When it might be fixed?
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Christopher Challis
(@challiscj) reported
@Plusnet @AlexLewSec @plusnet you know there's a nationwide outage. Your service staus page is down. Where are you providing updates for your customers?
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Helen Wells ❤️ 🇺🇦 🌻 &🖤🐘♡💜
(@fieryfredgater) reported
Aargh @Plusnet Internet not working... boo.
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Jaz.
(@GinjaJaz) reported
@Plusnet So disappointed today. No working Internet, thrown off the phone line without being able to speak to anyone, and text support which was supposed to give me a call within 30 minutes doing absolutely nothing. I moved to PlusNet for the customer service, just disappointed.
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HolyDiver73
(@HolyDiver73) reported
@Plusnet can you at least acknowledge a serious national outage and an ETA on the repair please. I am losing money here.
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Maiakaat
(@maiakaat) reported
@Plusnet hi can you confirm that you know postcode ch2 has no internet access and are working to fix it? Thanks
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NoodleDoodle
(@NoodleD40194634) reported
@Plusnet problems. No internet and automated message from support repeatedly saying “call back another time”. 😒😒😒 Now to look at what other broadband providers can offer….
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MEG20050112
(@MEG20050112) reported
@Plusnet I need help and you are not repsponding anywhere
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lysanne
(@lys136) reported
@Plusnet Please provide eta on current outage. The bot has obviously resigned in protest. Need to get back to work. Blue light on router but no internet. Since 10.38am today in Derbyshire, I would like to keep my job if that's OK. Need an urgent update.