Plusnet

Plusnet Outage Report in Henley on Thames, Oxfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Henley on Thames, Oxfordshire, England 11/29/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent Plusnet outage reports came from the following cities: Maidenhead and Reading.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidenhead Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading E-mail

Community Discussion

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Plusnet Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • aohereng Association of Heritage Engineers AOHE (@aohereng) reported from Chalgrove, England

    @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gromit77 Neil Parry (@gromit77) reported

    @Plusnet Been with you for years, biggest issue is "authentication errors" devices getting kicked off. Had it loads a while back, then it stopped now its happening again. If I'm not changing any setting & the errors goes away for months & then returns surely that suggests its your end?

  • _thecompassrose Becky Rose Carver (@_thecompassrose) reported

    Is this the same for all service providers now? @UswitchUK @Plusnet @virginmedia

  • DanF508 Dan (@DanF508) reported

    @baldbookgeek @Plusnet was intermittent/slow to start with before losing internet completely? My plusnet is ****** tonight as well.

  • anotherandrew Andrew Smith (@anotherandrew) reported

    @JamesStant @bt_uk PlusNet has been very good for me over the last 15 years. Can't really tell you about customer service, though, as I've basically never had to use it. Upgrades have always been very smooth.

  • morlando_bloom Greg Morland (@morlando_bloom) reported

    @Plusnet Hi, we are switching broadband supplier from Plusnet to Vodafone, starting from Nov 5th. Do we need to cancel our Plusnet deal or will Vodafone do this themselves?

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet Plus, as I keep explaining, the speed alone isn't the problem, it's the fact that in a matter of minutes it can vary from below 5Mbps to over 50! I just want, need and expect a consistent service, as I've had from all previous ISPs.

  • stevomark1958 MStokie58 (@stevomark1958) reported

    @Plusnet That's not very good,not asking them to be included in allowance but they could be chargeable. Poor service.

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    @Plusnet Pity existing domestic customers don’t have a reliable service

  • chrisbadley Chris Badley ⚽️ (@chrisbadley) reported

    @Plusnet @lezmar63 Just give him a ******* router ffs, hes been a customer for 4 years, why do companies do this?! He could easily just **** you off on a months notice and then come back as a new customer if he wanted to be an arse.

  • sfwatling 🌟Sharon Watling🌟 (@sfwatling) reported

    @Plusnet are you having issues with your customer service phone lines? Call drops after 2 rings and I have tried different numbers