Plusnet Outage Report in Henley on Thames, Oxfordshire, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Henley on Thames, England

The most recent Plusnet outage reports came from the following cities: Watlington, Reading, and Henley on Thames.

City	Problem Type	Report Time
Watlington	Phone	1 month ago
Reading	Internet	1 month ago
Henley on Thames	TV	2 months ago
Reading	Internet	3 months ago
Reading	Wi-fi	3 months ago
Reading	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  QuantumChoices #FBPE 🔶️ (@tfoale) reported 42 seconds ago from Wooburn, England

  @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

• 
  Adrian Timon (@adrian_timon) reported 5 minutes ago from Holmer Green, England

  @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

• 
  Clare Revell 📚💙 (@ClareRevell) reported 6 minutes ago from Woodley, England

  Is @Plusnet down?

• 
  Association of Heritage Engineers AOHE (@aohereng) reported 11 minutes ago from Chalgrove, England

  @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

• 
  Brendan (@wildlime) reported 11 minutes ago from Maidenhead, England

  @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

• 
  Richard Wilson (@w2aps) reported 16 minutes ago from Marlow Bottom, England

  Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 24 minutes ago from Bracknell, England

  @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

• 
  Clare Revell 📚💙 (@ClareRevell) reported 25 minutes ago from Woodley, England

  @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

• 
  Ian Nevin (@iannevin1) reported 25 minutes ago from Marlow Bottom, England

  @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

• 
  Richard Bartley (@RBRbBartley) reported 29 minutes ago from Little Kingshill, England

  Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

• 
  Lady Laura (@laurapascaud) reported 32 minutes ago from Beaconsfield, England

  Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

• 
  Carlitos del Grana (@carlospinto08) reported 36 minutes ago from Twyford, England

  @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

• 
  Goose & Berry (@gooseandberry) reported 37 minutes ago from Marlow Bottom, England

  @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

• 
  Richard Wilson (@w2aps) reported 38 minutes ago from High Wycombe, England

  @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

• 
  nzbright (@nzbright) reported 39 minutes ago from Marlow Bottom, England

  My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

• 
  Stephen Marriott 💙 (@marriott7170) reported 42 minutes ago from Wokingham, England

  Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 44 minutes ago from Bracknell, England

  @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kingfisher (@Fisherking2000) reported 1 minute ago

  @Plusnet is there a problem in IP12 ? No internet today

• 
  Adam Bargery (@adamjb68) reported 2 minutes ago

  @Plusnet I am trying to change my direct debit details and there is nowhere I can do this online. According to help I go to bills. I do, but nothing to change details

• 
  Steve Heneghan (@Trancend) reported 2 minutes ago

  Does anyone have any contacts at a senior level within plusnet or know how to escalate a matter past their help desk ? I am concerned for an elderly lady, in her 90’s with a heart condition, who is suffering increased anxiety dealing with the contact centre. This is urgent

• 
  Connie Harvey (@mrstwitwoo) reported 3 minutes ago

  @OpenreachHelp For decision after plusnet asked for this to be overturned. Or whether the right turn is. All the time this is going on we are left with no broadband when I am supposed to be working from home. I am a counsellor and i need my internet to support vulnerable people.

• 
  ConservativeChitChat (@ConservativeCCh) reported 5 minutes ago

  currently experiencing phone / interweb gremlins. BT phone not having calls coming in/out (apparently they'll have it fixed "by Thursday") Plusnet broadband slow asf, currently 1002kbps downstream connection (1364kbps attainable) 🤦

• 
  joe brickland (@BricklandJoe) reported 7 minutes ago

  @Plusnet why is it so hard to make an account on your website trying to make an account appears impossible as I still haven't found how and there is no help on the customer support pages. Please provide a link to the page that is CREATE AN ACCOUNT.

• 
  Rob Hoy (@RobHoy10) reported 10 minutes ago

  @Plusnet hi my broadband light is flashing this morning I have checked phone line is fine so what’s the problem

• 
  Plusnet (@Plusnet) reported 12 minutes ago

  @DallawayO Hi Oliver, as this is only affecting your wireless devices; there are a few changes we can make remotely which should help improve your Wi-Fi. It will cause the signal to drop for a few minutes while the changes take place. -Tony Plusnet Sheffield

• 
  𝓜𝓪𝓻𝓲𝓮 ♌ (@rmariet7) reported 15 minutes ago

  Looking to change Internet provider. I'm with #Plusnet just now, who started at a low price which has grown to same as #BT. But I'm not getting a great service recently. It goes off frequently throughout the day, every day since Christmas Day. Suggestions?

• 
  shaun (@secretagent00sg) reported 17 minutes ago

  @Plusnet #longtime ??? It taken so far your company a hole day to even worrie about the info I sent you ?? I'm not happy I done what you asked . Then no one bothered checking or getting back not good customer relations ? Prove me wrong !