Plusnet Outage Report in Henley on Thames, Oxfordshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Henley on Thames come from postal codes RG9.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (10%)
-
Total Blackout (8%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Plusnet outage reports came from the following cities: Watlington, Reading and Henley on Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Watlington |
Phone | |
| Reading |
Internet | |
| Henley on Thames |
TV | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
-
nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
-
Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
-
Association of Heritage Engineers AOHE
(@aohereng) reported
from
Chalgrove, England
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
-
Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
-
Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Diwakar
(@Diwakar76868838) reported
@Plusnet Last week I waited on the call for the same billing issue for about 40 mins and had to disconnect call . The company seems to follow the malpractice of generating bills and charging customers from incorrect bill date which is not from activation date of the broadband.
-
Brian Seaman
(@BrianMSeaman) reported
@accessstratford @Plusnet @OpenreachHelp Just trying to have a speed I can work with when creating short films. It took three hours to upload one for a friend (usually about 10-15 minutes). Trying to watch films is laughable - just constant Buffering, although you can watch fuzzy moving images at low resolution!
-
Claire Dunford
(@rainbowclaire) reported
@Plusnet Hi Anoush, it's saying that there is a service problem. That they are working in a fix.
-
OGHOGHO
(@S_Onyia) reported
Lord knows I can never recommend @Plusnet to anyone I know. Customer service is so poor and completely unhelpful.
-
Peter Morgan
(@PeterMo82489180) reported
@Plusnet Well ???? Where is the chase up ?? No communication still not working ???????????
-
Steve Bowerbank
(@geomorphic) reported
Unable to view broadband account page as it keeps being obscured by a grey page with feedback written down the right side!! @Plusnet
-
Marcin 🇵🇱🇭🇺
(@Mart7700) reported
@Plusnet Plusnet is a mess at the moment.... No communication between departments and can't even send me right bill after I upgraded my service, so I ended up overpaying my bills... Another issue is that plusnet by mistake disconnected my broadband without letting me know and
-
Michael
(@supersonicmike) reported
@Plusnet Hello! I'm very sadly needing to cancel my service to switch provider to cable (youknowwho). Am gutted to switch but it's a matter of speed in my area unfortunately. Can I cancel online as couldn't get through on phone?
-
Alan Roderick
(@BansheeRodders) reported
@Plusnet wonderful service from Stephen on the broadband help desk tonight. He was knowledgeable, helpful and determined to fix the problem for good.
-
Oliver
(@oliverwebster92) reported
@Plusnet My life would be easier if openreach wasn’t prehistoric and allowed you to connect my service in less than 10 working days! Considering they have just ceased the previous owners Plusnet service on the same line, you’d think they’d be able to connect mine at the same time 🙄