Plusnet Outage Report in Henley on Thames, Oxfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Plusnet outage reports came from the following cities: Reading and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Maidenhead |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Ian Nevin
(@iannevin1) reported
from
Marlow Bottom, England
@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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Association of Heritage Engineers AOHE
(@aohereng) reported
from
Chalgrove, England
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@graemeburton Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield
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Tracy Antonio MIAB cert.acc.
(@tracebicyturner) reported
@Plusnet Ok that’s very odd as I haven’t changed anything. But yes please help.
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Cal ★ liberate the world
(@chimerical_sage) reported
@Plusnet Thanks Plusnet. I’ll read that to try to figure out why the charge falls on me, but what about the fact I’m still having issues? It seems unfair to charge me when the issues aren’t fixed. Will it cost £60 every single time you come out to see what the problem is?
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Twisted Ephemera 💙
(@Ephemeral_Goods) reported
****** internet shopping is hard Virgin ramped up my bill by adding things I never asked for nor wanted, Talk talk website doesn't work, plusnet want to charge £50 for BT landline - yeah ok, get ******. Shell are offering broadband HELL NO, NOW is owned by Murdoch, & sky, so no.
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Rob Allen
(@RobBluedreamer) reported
@Plusnet It’s not always about price. Alas Plusnet has become the same as the others, onboard as many new customers as you can with “cheap” deals but fail to look after existing customers. A symptom of short term profits demanded by shareholders.
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Tracy Antonio MIAB cert.acc.
(@tracebicyturner) reported
@Plusnet No know issues apparently. Tried to connect again just now and it won’t connect. Tried turning router off and on again but that hasn’t worked. When it tried to send an automated email to you it keeps saying the url doesn’t exist.
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GILL
(@GillFont) reported
@Plusnet Really? We've got the best package you can offer, slow to stop service and not rural setting. Got the booster you advised, still awful and stuck with it. Heads up, avoid Plusnet.
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Kate W
(@kateweb) reported
@Plusnet Hi-A manager called yesterday, while I was in a meeting and unable to pick up. He left a voicemail (with no contact details) saying he would call again later, but didn't; I haven't had an email or text this morning. So I'm still waiting for my complaint to be escalated.
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Vicky Booth
(@BoothBuzz) reported
@Plusnet how come after 15 days after my connection date am I still waiting? @OpenreachHelp can you help?
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Martin Frowd
(@caldyr99) reported
@plusnet Any chance you can fix your download speeds in Kent please? ME4 postcode. Getting download speeds of barely 1mb/s the last three days while trying to download software, games, music to a brand new PC. Not good enough.