Plusnet Outage Report in Henley on Thames, Oxfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Plusnet outage reports came from the following cities: Reading and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Maidenhead |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Association of Heritage Engineers AOHE
(@aohereng) reported
from
Chalgrove, England
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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HappilyUnwoke 🇺🇦🇬🇧🏴🇺🇸✡️🦖💚🤍💜
(@HappilyUnwoke) reported
@Plusnet Hey just recently signed up with you but the website crashed part-way through my order. It didn't seem to have gone through so I did it again and now I've been billed twice for two seperate orders. Help!
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Bruce Rodger
(@bruce_rodger) reported
@andersoi Changeover Day has arrived. Openreach supposed to be here between 8am and 1pm. Plusnet service still running...
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Jane
(@jane_bolt) reported
@bt_uk What do you mean by service? Previous owners had ee broadband Plusnet say they are waiting on bt to make the connections. Would this be correct?
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Leanne
(@LeanneBennett) reported
Folks add @Plusnet to your list of companies to avoid. They have been charging me £10 more every month for the same service I had before I moved to this house. They bungled my house move in March. They promised me an ADSL filter they never sent. (I had to buy one)
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Mike Garwood
(@NN10Canary) reported
@Plusnet @Plusnet It's now Day 4 of having no network. You replied once and despite the urgency, there has been no further response or acknowledgment. Please, please, PLEASE, get this resolved for me. I don't feel like I'm asking for much. I have direct messaged you many times now.
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Jane
(@jane_bolt) reported
@bt_uk Hi Ash, Purchased a property decided to go with Plusnet broadband on 20th April. Spoke to Plusnet again today apparently there's a problem your end! We don't seem to be getting any answers to why. BT keeps saying give us 48hrs every time. What can be done to find the problem?
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P
(@EUPDfeelslike) reported
@Plusnet any update on the outage in RG22? Internet and phone been down for over 24 hours now..
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Nick Watkins
(@nickjwatkins) reported
@plusnet New customer. Created password from emailed link for My Account, but cannot login. Says "Something’s gone wrong, have another go".
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Nick Taylor
(@goonernick) reported
@ezzeeegooner @O2 @SkyUK I've never heard of that. Their agreement will be with o2 only. All companies use one of either Vodafone, EE, O2 or 3. ( I think). For example BT and Plusnet use EE. Best checking with sky though...
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Hannah
(@hannahhallsnaps) reported
@Plusnet It is now - by the time I got a text it said there wasn’t an issue though - would be helpful if you web updates were actually kept up to date too.