Plusnet Outage Report in Henley on Thames, Oxfordshire, England
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The latest reports from users having issues in Henley on Thames come from postal codes RG9.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Plusnet outage reports came from the following cities: Henley on Thames, Reading and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Henley on Thames |
TV | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| High Wycombe |
Internet |
Community Discussion
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Plusnet Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Stephen Marriott 💙
(@marriott7170) reported
from
Wokingham, England
Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Association of Heritage Engineers AOHE
(@aohereng) reported
from
Chalgrove, England
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Ian Nevin
(@iannevin1) reported
from
Marlow Bottom, England
@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis Palframan
(@PalframanLewis) reported
Oustanding customer service follow up call from Hugh @Plusnet just now. Comprehensive explanaion of how to resolve my issue.👏🏻👏🏻👏🏻
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DannyBleep 🇬🇧❤️🇺🇦
(@DannyBleep) reported
Wow! Just got an email telling me I'll have an £8 a month increase. For what? My service hasn't improved. Guess I'll be cancelling with @Plusnet today.
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ROBERT JOHNSON
(@robjo2112) reported
@Plusnet really sucks. Broadband went off at 1pm today and now midnight is still off. I'm losing £50 a day in salary for each day it is not fixed. I work from home due to disability and this is how they treat their customers. Ripoff Britain at its worst. I want recompense. 🤬🤬🤬
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~
(@lostinmyminds) reported
@Plusnet I got a text this morning saying I'd reached my smart cap limit - I'm nowhere near it! Is your system having issues?
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Colin smith
(@Colin_msmith) reported
@Plusnet Yes no problem
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Kathy@Cruise Lowdown🛳
(@cruise_lowdown) reported
@plusnet So frustrated with poor customer service. Owed £50 cashback but been unable to claim it. Several tickets raised, promises given, promises broken, tickets closed and still no sign of the refund. We have spent hours on phone waiting for non-existent call-backs. #PlusNet
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Story Strategist | She/Her 🇺🇦
(@gillianography) reported
@plusnet are awful and their signal is diabolical atm#plusnet Anyone else?
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ben goldblum
(@bgoldblum) reported
@Plusnet my internet has been terrible for the past few weeks - cutting out 10-20 times a day for 2-3 minutes at a time. Can’t work or watch anything. Sometimes reconnects itself other times need to reset the router. Have logged it online, but getting desperate now…
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𝓢 𝓛𝓸𝓶𝓪𝔁
(@NottArchaeology) reported
@Plusnet are there issues affecting your service in the chesterfield area? My broadband is down.
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James Sanderson
(@JamesSa07747803) reported
@Plusnet text agent help and you reply saying will receive a call. Instantly got a call that didn't even ring a quarter of a ring and they hung up. 1mbs for nearly 2 weeks now spoke to offcom with screenshots of every day 3 daily speed tests on 3 sites