Plusnet outages and service status in Henley on Thames, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley on Thames, England

The most recent Plusnet outage reports came from the following cities: Reading.

City	Problem Type	Report Time
Reading	Internet	5 days ago
Reading	Internet	29 days ago
Reading	Wi-fi	1 month ago
Watlington	Phone	2 months ago
Reading	Internet	2 months ago
Henley on Thames	TV	3 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  Clare Revell 📚💙 (@ClareRevell) reported 21 seconds ago from Woodley, England

  @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

• 
  Richard Bartley (@RBRbBartley) reported 2 minutes ago from Little Kingshill, England

  Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

• 
  Goose & Berry (@gooseandberry) reported 3 minutes ago from Marlow Bottom, England

  @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

• 
  Adrian Timon (@adrian_timon) reported 13 minutes ago from Holmer Green, England

  @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

• 
  Brendan (@wildlime) reported 21 minutes ago from Maidenhead, England

  @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

• 
  Clare Revell 📚💙 (@ClareRevell) reported 24 minutes ago from Woodley, England

  Is @Plusnet down?

• 
  Association of Heritage Engineers AOHE (@aohereng) reported 25 minutes ago from Chalgrove, England

  @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 29 minutes ago from Bracknell, England

  @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

• 
  Richard Wilson (@w2aps) reported 33 minutes ago from Marlow Bottom, England

  Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

• 
  QuantumChoices #FBPE 🔶️ (@tfoale) reported 36 minutes ago from Wooburn, England

  @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

• 
  Lady Laura (@laurapascaud) reported 37 minutes ago from Beaconsfield, England

  Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

• 
  nzbright (@nzbright) reported 37 minutes ago from Marlow Bottom, England

  My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

• 
  Ian Nevin (@iannevin1) reported 41 minutes ago from Marlow Bottom, England

  @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

• 
  Carlitos del Grana (@carlospinto08) reported 50 minutes ago from Twyford, England

  @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 50 minutes ago from Bracknell, England

  @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

• 
  Stephen Marriott 💙 (@marriott7170) reported 50 minutes ago from Wokingham, England

  Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

• 
  Richard Wilson (@w2aps) reported 55 minutes ago from High Wycombe, England

  @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Vince (@garyvince1981) reported 9 minutes ago

  @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

• 
  rosie posie (@rosieon25371922) reported 10 minutes ago

  @Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.

• 
  Not Only, But Likewise (@notonlybut2025) reported 10 minutes ago

  @Plusnet My phone is broken - dropped in the bath. This is why I'm reaching out here.

• 
  Clarity Copiers (@ClarityBristol) reported 13 minutes ago

  Anyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet

• 
  Aled Roberts (@aledrob) reported 14 minutes ago

  @Plusnet lost all my emails post your migration to greenby service. How do I get this resolved

• 
  Carl Fandidango (@ComTekMan) reported 18 minutes ago

  @CommsOmbudsman Elderly vulnerable customer (80s, health issues) left without reliable phone for weeks due to failed BB migration. Plusnet initiated transfer to EE, OR install failed, EE cancelled order despite OR advice to proceed when ready. Repeated faults even after "repair".

• 
  rosie posie (@rosieon25371922) reported 18 minutes ago

  @PlusnetCS_ You are only 'committed to resolving this issue' in your favour. It is unaceptable Plusnet. I want my money

• 
  Greg Ingham (@GregIngham1) reported 23 minutes ago

  @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.

• 
  Helene Lens (@HeleneFrenchie.bsky.social) (@HeleneFrenchie) reported 24 minutes ago

  Forced to change from @Plusnet to @EE last week. Phone did not work for 4 days. Now emails not working, can't send emails out. Do you seriously expect us to be paying for your non-existent service??

• 
  Caroline (@CraftyGirl1460) reported 27 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥