Plusnet

Plusnet Outage Report in Henley on Thames, Oxfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Henley on Thames, Oxfordshire, England 02/13/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent Plusnet outage reports came from the following cities: Reading and High Wycombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomHigh Wycombe Internet
United KingdomHigh Wycombe Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • aohereng Association of Heritage Engineers AOHE (@aohereng) reported from Chalgrove, England

    @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SueBarnish Sue Barnish 💙 Save Lives - Wear a Mask 😷 (@SueBarnish) reported

    @sue_lees @dsue1441_re We have Plusnet... an issue a few weeks ago was dealt with by @plusnethelp very professionally. It took a while to resolve but they kept on it till it was. No real problems with them at all tbh

  • backagain08 Sceptic (@backagain08) reported

    @Plusnet Does this mean you can fix the fact that since joining Plusnet my broadband speed at home has halved averaging 20 Mb/s! I am sick to death of buffering!

  • mum_paula Paula Mum (@mum_paula) reported

    PlusNet...How crap you are

  • dsevans1 David Evans (@dsevans1) reported

    @Plusnet Hi - my broadband has been down since around 11pm. I'm in the North West of England. My router is showing an orange status light. Are there any general service issues or is this likely to be an issue at my end?

  • sue_lees Sue Lees 💙💜 (@sue_lees) reported

    @dsue1441_re Plusnet. It's been great, we got it when there was an offer. Customer service is UK based & been spot on when needed. I got it for my 88 year old mum too as her hearing isn't too brill & she finds it hard to hear any advice & instructions if overseas call centres.

  • PeteEgerton Pete Egerton (@PeteEgerton) reported

    A little #broadband tale… Call current provider @TalkTalk to get a better deal, they can’t match @Plusnet & so we sign up. Email from TalkTalk, “we can do a better deal!” Cancel Plusnet, continue with TalkTalk. Despite cancellation, Plusnet plough on with process & send router

  • wales_steve Steve Aldridge (@wales_steve) reported

    @dsue1441_re BT now. Was with Plusnet. When that was independent, it was useful for me with my IT work because I could get a fixed IP address. They got progressively worse so in the end I binned them. Customer support was horrendous.

  • MikeHar75956227 Mike Hardy (@MikeHar75956227) reported

    @Plusnet based on my experience today and other occasions in the past 12 months I have to say that your claimed award winning customer service is award winningly appalling. 😡😡😡

  • AuntieSin ReMona Lisa 🇵🇸💙⚫ 🏳️‍🌈🔞😷🇪🇺🟨🟥 (@AuntieSin) reported

    @dsue1441_re Plusnet. Absolutely brilliant Customer Service. And my charges have actually reduced over the years.

  • richardxxx4 Richard Red Star (@richardxxx4) reported

    @dsue1441_re Plusnet...2 yrs no problem do far