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Plusnet Outage Report in Henley on Thames, Oxfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Henley on Thames, England

The most recent Plusnet outage reports came from the following cities: Watlington, Reading, and Henley on Thames.

CityProblem TypeReport Time
Watlington Phone 30 days ago
Reading Internet 1 month ago
Henley on Thames TV 1 month ago
Reading Internet 3 months ago
Reading Wi-fi 3 months ago
Reading Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • adrian_timon
    Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • nzbright
    nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • gooseandberry
    Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • wildlime
    Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • aohereng
    Association of Heritage Engineers AOHE (@aohereng) reported from Chalgrove, England

    @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

  • tfoale
    QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • laurapascaud
    Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • w2aps
    Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • RBRbBartley
    Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • corbs536
    sussie (@corbs536) reported

    @Plusnet how the hell do you leave this company. 3 months I’ve been trying to stop my service with you because I have a company that can actually supply me broadband 24 hours a day. Last month I had words with a member of staff because emails cancelling service isn’t acceptable

  • bigwows
    The Marvellous Muttdini 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰💚🤍💜🇺🇦 (@bigwows) reported

    @PaulbernalUK @Plusnet Plusnet used to be very good, but I’m hearing about more and more issues with them. Hope it gets sorted ASAP, but Zen are fantastic if she wants to switch (not the cheapest but über reliable, with excellent, UK-based customer service on the rare occasions you need it).

  • kaiaetc
    Kaironavirus (@kaiaetc) reported

    @Plusnet Hi, We upgraded our contract to a cheaper option and since then our BT Sport app has been disconnected from our account. We were told this wouldn't affect the app. We sent a request to get it up and working again but it's still pending four days later. Can you help?

  • JonnyManc
    Chris Schofield (@JonnyManc) reported

    @Plusnet what happens if I have technical issues between 8pm and 8am (hint...I do)?

  • dickfleur1
    richard (@dickfleur1) reported

    @Plusnet my router is not working properly u can't use 2 devices as it will keeps pausing and trying to load, the router light on the front has gone dark and I've tried resetting it but nothing. Can you fix it please

  • tigertubs55
    melvin knowles (@tigertubs55) reported

    @Plusnet Not very good customer service. Have the question twice now yesterday and today. What is the problem with the network in CM1 2HS area A response would be nice been a customer for several years now expect a better service

  • Tonylockkeeper
    Anthony Walker (@Tonylockkeeper) reported

    @Plusnet what do we have to do get our problem resolved with the worst mobile service provider in this country my wife has not been able to use her phone for over 2weeks ofcom complaint coming

  • FinLizzy
    FinLizzy (@FinLizzy) reported

    @Plusnet - plusnet direct debit in my banking app still showing as £35.93 despite arranging monthly payment of £18.95 in March and complaint ref 224545915 and subsequent refunds. PLEASE SORT THIS.

  • rideabike3
    rideabike (@rideabike3) reported

    @PaulbernalUK @Plusnet @EE I work freelance & once wrote registered post to CFO of broadband company to say that I would be charging them my hourly rate for any time spent on their mess. I sent them a proforma invoice etc & told them to put me on the approved supplier list. Problem fixed within 48 hrs.

  • Watsley
    Jay Watson (@Watsley) reported

    @SarHarSuperStar @CooperativeBank @Plusnet With the lengthy wait times to get answered I would have a thought a Freephone number would have been provided at least until the staffing levels problem has been addressed , however long that will take.