Plusnet

Plusnet Outage Report in Henley on Thames, Oxfordshire, England

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The latest reports from users having issues in Henley on Thames come from postal codes RG9.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Henley on Thames, Oxfordshire, England 03/11/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent Plusnet outage reports came from the following cities: Watlington, Reading and Henley on Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomWatlington Phone
United KingdomReading Internet
United KingdomHenley on Thames TV
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

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Plusnet Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @AndrewGalvin14 Hi Andrew, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

  • lnfinite_loop 𝓲𝓷𝓯𝓲𝓷𝓲𝓽𝓮 💙💚 (@lnfinite_loop) reported

    @Plusnet @johnlewishelp so broadband outage earlier today... you know there was an outage as you stopped calls to faults dept. - what was the reason, why are you keeping it quiet? even status page makes no mention of a problem, when clearly there was...

  • JeanRemyDuboc Jean-Rémy Duboc ن (@JeanRemyDuboc) reported

    @Plusnet That's great. My connection is indeed back. But that's not the point. The point is, you should have published a post so that everyone knew what was going on and didn't call customer services en mass. Instead you had your reps respond to each complaint individually.

  • Plusnet Plusnet (@Plusnet) reported

    @DaddyGardener80 Hi Russell, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

  • Jonnybg15843857 Jonnybgood (@Jonnybg15843857) reported

    2 hours and 37 mins down time #plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @CllrRBennett Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.

  • babblingbates Tony Bates (@babblingbates) reported

    @Plusnet Reported at 11.10, told at 11.43 the line was OK and it was my problem, told at 12.23 in would be fixed soon, told at 12.27 someone would call in 20 minutes; they didn’t

  • Jonnybg15843857 Jonnybgood (@Jonnybg15843857) reported

    2 hours and 46 mins down time@plusnet #plusnet, sort it out please

  • Plusnet Plusnet (@Plusnet) reported

    @lnfinite_loop Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.

  • Onundon Jonathan Reed (@Onundon) reported

    Hello, @Plusnet Earlier today, all customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. You worked quickly to act like you resolved this and you’re working hard to maintain that act. Customer