Plusnet

Plusnet Outage Report in Henley on Thames, Oxfordshire, England

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The latest reports from users having issues in Henley on Thames come from postal codes RG9.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Henley on Thames, Oxfordshire, England 03/08/2026 00:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent Plusnet outage reports came from the following cities: Watlington, Reading and Henley on Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomWatlington Phone
United KingdomReading Internet
United KingdomHenley on Thames TV
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

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Plusnet Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • iannevin1 Ian Nevin (@iannevin1) reported from Marlow Bottom, England

    @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

  • w2aps Richard Wilson (@w2aps) reported from High Wycombe, England

    @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • aohereng Association of Heritage Engineers AOHE (@aohereng) reported from Chalgrove, England

    @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LittleLostLad Jake Lambert (@LittleLostLad) reported

    @Plusnet hi. I have no internet. I called yesterday because the signal was weak and now it’s non existent. Tweeting you here instead of DMs in hope that helps in some way.

  • LittleLostLad Jake Lambert (@LittleLostLad) reported

    @Plusnet hi. I have no internet. I called yesterday because the signal was weak and now it’s non existent. Tweeting you hear instead of DMs in hope that helps in some way.

  • DylanMayhem18 Dylan (@DylanMayhem18) reported

    @SkyUK Im gonna get plusnet after this unreliable service u have provided is dead. Even the WiFi back in pend in Punjab is reliable fam.

  • All_The_Pies Sideburns Kev (@All_The_Pies) reported

    @plusnethelp Hi Plusnet. WiFi has gone down. Any reports of issues in Wrexham?

  • snellcj Chris Snell (@snellcj) reported

    @PhillipMooreUK Plusnet have been great - their support, on point!

  • zbnet Kevin Ball (@zbnet) reported

    @kelechi_okegbe I'm with @plusnet - they are really bad at any changes (starting the contract, upgrades etc), but once it's all set up it works reliably and the prices are reasonable.

  • Newton4Maryport Steve Newton (@Newton4Maryport) reported

    Thanks @Plusnet... Broadband gone live today, no router... Customer support say it's not even despatched. So that'll be least 5 days without broadband for us, and homeschooling to do for a GCSE year student. Not a good impression - new customer. "That'll Do!" #Plusnet #ThatllDo

  • Newton4Maryport Steve Newton (@Newton4Maryport) reported

    Thanks @Plusnet @plusnethelp... Line went live today, no router... Customer support say it's not even despatched. So that'll be least 5 days without broadband for us, and homeschooling to do for a GCSE year student. Not a good impression - new customer. "That'll Do!" #ThatllDo

  • Brereton1113 T.C. 🇬🇧♌🥋⚓MHFA. I don't suffer fools! (@Brereton1113) reported

    Amazing. 1. Got a letter from Virgin Media, saying my broadband at £40 per month is going up by nearly 10%. 2. Kids have flown the nest, so only need slow bb now. 3. Shopped around, found good deal with Plusnet. 4. Notified Virgin who couldn't match them, so gave notice..

  • arqeria Haily Merry (@arqeria) reported

    I swear to all the various gods and goddesses of the pantheon, this piece of **** plusnet router from hell is getting worse. Anyone want to help me, and by extension @destructatron04, get a better router? I'll probably have to downstream it over gigabit powerline, but still.