Plusnet Outage Report in Henley on Thames, Oxfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Plusnet outage reports came from the following cities: Maidenhead and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Ian Nevin
(@iannevin1) reported
from
Marlow Bottom, England
@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Association of Heritage Engineers AOHE
(@aohereng) reported
from
Chalgrove, England
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Appleby 💙
(@rmappleby) reported
@Plusnet Two questions: 1) What is the ETA for native IPv6 support, and 2) What is the ETA for a FTTP offering? Thanks
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Tony Jones
(@aberfoodblog) reported
@Plusnet Dear @Plusnet When I'm staying at my auntie's and I ring you to say the phone line's gone dead, this isn't a "data protection issue" because: - It's been GDPR for years now - I'm not getting any personal information, I'm telling you about a fault on your equipment
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DermotMcL🇨🇮🇬🇧
(@Frakentash) reported
@Plusnet no mobile signal this morning in BN3! What’s happening?
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Mark for Democracy.
(@Markpettitt5) reported
If anyone is thinking about going on to PLUSNET don't I have waited 8 days for a sim card and it doesn't work, the after service help is terrible.
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Neil Brookes
(@Neil_BF) reported
@Plusnet what’s up with the network in Moulton (CW9)? I had over 6 trouble free years with EE, but just a few weeks after switching I’m now getting no service 😡
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Squirt McSquirtFace
(@SquirtTheCat) reported
@plusnethelp 💐 Ashley E, thanks for the phone conversation yesterday & email with Call Block & junk voicemail info. Very helpful! 5-star service from @Plusnet customer services, as always!
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Ajay
(@ajayg1234) reported
@Plusnet Morning, instead of posting stupid messages about camels why don't you scum bags do your job and call back customers when you said you would. #takemoneyoffdeadpeople
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Hendrik
(@DO9XE) reported
@rmappleby @noIPv6 @Plusnet We (business costumer, routing service) have native IPv6. There is a "field test" going on and if you ask your customer rep they can send you a form to fill out to be part of that test. IPv6 works fine then with a static prefix. (I think it was a /48)
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More Fun Making It (Lee)
(@ZZleeZZ) reported
@ukaudiophile @JudgeDrokk @thejanbeta I did that a while ago but had to turn it off as it blocked us being able to use our YouView box premium channels through plusnet. Ditching that service very soon and will be switching pihole back on the moment I can! In fact I might do it sooner.
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scott mchale
(@scottmchale12) reported
DAY 17 without service form @Plusnet for my 77 year old mother who lives on her own and has no mobile network coverage without WIFI calling. Requested a managers callback 3 times and still waiting.