Plusnet outages and service status in Henley on Thames, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley on Thames, England

The most recent Plusnet outage reports came from the following cities: High Wycombe, and Reading.

City	Problem Type	Report Time
High Wycombe	Wi-fi	2 hours ago
Reading	Internet	2 months ago
Reading	Internet	2 months ago
Reading	Internet	3 months ago
High Wycombe	Internet	3 months ago
Reading	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  nzbright (@nzbright) reported 42 seconds ago from Marlow Bottom, England

  My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

• 
  Clare Revell 📚💙 (@ClareRevell) reported 3 minutes ago from Woodley, England

  @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

• 
  Stephen Marriott 💙 (@marriott7170) reported 5 minutes ago from Wokingham, England

  Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

• 
  QuantumChoices #FBPE 🔶️ (@tfoale) reported 10 minutes ago from Wooburn, England

  @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

• 
  Adrian Timon (@adrian_timon) reported 13 minutes ago from Holmer Green, England

  @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

• 
  Lady Laura (@laurapascaud) reported 19 minutes ago from Beaconsfield, England

  Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 21 minutes ago from Bracknell, England

  @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

• 
  Richard Wilson (@w2aps) reported 26 minutes ago from Marlow Bottom, England

  Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

• 
  Clare Revell 📚💙 (@ClareRevell) reported 29 minutes ago from Woodley, England

  Is @Plusnet down?

• 
  Carlitos del Grana (@carlospinto08) reported 36 minutes ago from Twyford, England

  @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

• 
  Richard Wilson (@w2aps) reported 40 minutes ago from High Wycombe, England

  @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

• 
  Goose & Berry (@gooseandberry) reported 47 minutes ago from Marlow Bottom, England

  @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

• 
  Brendan (@wildlime) reported 50 minutes ago from Maidenhead, England

  @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 50 minutes ago from Bracknell, England

  @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

• 
  Richard Bartley (@RBRbBartley) reported 51 minutes ago from Little Kingshill, England

  Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

• 
  Ian Nevin (@iannevin1) reported 55 minutes ago from Marlow Bottom, England

  @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

• 
  Association of Heritage Engineers AOHE (@aohereng) reported 56 minutes ago from Chalgrove, England

  @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joke Legg (@joclegg) reported 7 minutes ago

  @Plusnet my internet is down again. 3rd time this month. I switched to fibre and it turned into a donkey 🫏

• 
  CLAIRE A (@_Claire_A) reported 8 minutes ago

  Anyone else’s @Plusnet broadband been down for hours? 😑

• 
  Mike Vine (@10mjv) reported 10 minutes ago

  @Plusnet Thanks. So for me to answer a request from PN about changing my service (not at my request), I have to incur potentially significant costs as I am overseas with just my mobile phone for next 30 days and will miss deadline. Can someone in support just call me via WhatsApp? Thanks

• 
  Ad (@sometimesyouwin) reported 10 minutes ago

  @Plusnet Hi, need to move a family member of PSTN and onto fiber. Do you offer a VoIP service to retain a 'landline' and can the existing number be kept. Thanks.

• 
  GM Mark Howitt (@MarkHowitt) reported 14 minutes ago

  @Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  Martyn Lucas (@Martyn_Lucas) reported 14 minutes ago

  @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!

• 
  SHRIMP - Hastings (@1066shrimprail) reported 15 minutes ago

  Why have @Plusnet become one of worst companies do try and communicate with? Departments simply seem unable to talk to each other.

• 
  exe | @terminate (@terminate) reported 16 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Thomas Luke Robinson (@thomaslukerobin) reported 18 minutes ago

  @Plusnet my wifis been down all day, told I need to book an engineer, text service hasn't replied and when I call says issues with your system to book engineers?

• 
  Morgan (@morganjonestech) reported 20 minutes ago

  @LiamFromOrlando @SSOUIC Nope, I was having trouble with my ISP router (PlusNet) when I first using the HomePod mini as the audio output for my Apple TV, but I bought a pair of eero routers and have had zero issues since, until the past few days where this bug started.