Plusnet

Plusnet Outage Report in Henley on Thames, Oxfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Henley on Thames, Oxfordshire, England 11/26/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent Plusnet outage reports came from the following cities: Maidenhead and Reading.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidenhead Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • RBRbBartley Richard Bartley (@RBRbBartley) reported from Little Kingshill, England

    Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

  • nzbright nzbright (@nzbright) reported from Marlow Bottom, England

    My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

  • adrian_timon Adrian Timon (@adrian_timon) reported from Holmer Green, England

    @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

  • aohereng Association of Heritage Engineers AOHE (@aohereng) reported from Chalgrove, England

    @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

  • gooseandberry Goose & Berry (@gooseandberry) reported from Marlow Bottom, England

    @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Just reset again, this is utter rubbish, no idea why I resigned a 18 month again with you all. And I know it's more than likely the router because it is an old piece of crap, but hey only new customers get the new hub right? Disgraceful.

  • MarieTFraser Marie T Fraser (@MarieTFraser) reported

    @Plusnet seriously trying to find answers to questions on your site if a bloody nightmare. Do you think I’ve all day to trawl your site Even online support is crap the computer does hasn’t thought about my question therefore there is no answer the computer says NO

  • Plusnet Plusnet (@Plusnet) reported

    @MeetaStar5 While we can assist with a range of queries through Social Media platforms, we're unable to cancel an account through this support channel and if you're not in a position to call us, you can send a letter via recorded delivery requesting this instead. -Tony Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @MeetaStar5 If you do, please make sure to include the name of the account holder, the account username, the full address of where we're providing a service to and the telephone number which we are providing the service on. -Tony Plusnet Sheffield

  • eva_angel9 angel 9🌸eva🌸💕🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸 (@eva_angel9) reported

    @keldaaa I’m with plusnet been with them for years great service and under £30 a month. Also there is now Zoom that lm told is a good one fibre broadband also under £30

  • The_X_Stitcher Lady Jen Furby- Mugnate (@The_X_Stitcher) reported

    @Plusnet hello, can you help? Phone hasn't stopped ringing all day with spam calls. Literally every 10 mins.

  • Toonarmy19771 Andy McLaren (@Toonarmy19771) reported

    @LeeLister8191 @Plusnet After 18 months with plusnet I'm going back to talktalk believe me their customer service is really bad.

  • dyson_jonathan jonathan dyson (@dyson_jonathan) reported

    Why has my inter et gone down @Plusnet

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    told me they are really good? I'm so fed up with the rubbish from these internet/phone providers who slow down the speeds. Do not touch plusnet as they told me once they had given me fibre, (when I had a brief pause from vodafone) and it turned out they hadn't give me fibre at

  • Toonarmy19771 Andy McLaren (@Toonarmy19771) reported

    Hi Plusnet, I'm fed up with your lousy customer service three times I've been promised a certain person would phone me back regarding compo on your mistake and again they have not. It's an utter joke.