Plusnet Outage Report in Henley on Thames, Oxfordshire, England
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The latest reports from users having issues in Henley on Thames come from postal codes RG9.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Plusnet outage reports came from the following cities: Watlington, Reading and Henley on Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Watlington |
Phone | |
| Reading |
Internet | |
| Henley on Thames |
TV | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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Ian Nevin
(@iannevin1) reported
from
Marlow Bottom, England
@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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Association of Heritage Engineers AOHE
(@aohereng) reported
from
Chalgrove, England
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Stewart
(@MyIckleBoyBlue) reported
And now Plusnet refuse to replace my router as it’s “out of warranty”, well my contract isn’t, and without a working router, I can’t use your service, so I’ll be moving elsewhere, Pitiful customer experience yet again @MarcAllera
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phil white
(@philwhi48630003) reported
@Plusnet Still no reply no chat phones cut you off what a service
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Keith's Pi Tutorials
(@PiTutorials) reported
@winkleink @MikeBookham @virginmedia Yes, but you could get the new provider in place and then cancel Virgin. I have Plusnet fibre which is FTC and I am getting 35Mb/s, down and 7Mb/s, I have a server backing up to cloud, I’m working from home and kids are home schooling and it’s fine.
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Steve Porter 💙
(@stevenjonporter) reported
from
Street, England
@Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor
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SubtleKnife
(@Tait84Tait) reported
@Plusnet @BBCWatchdog @Offcom ever since i got plusnet the signal has been, poor at best, even when i call i cant get through to speak to someone as the line gers cut off, not even put in a que. I believe this is beyond poor, ill be leaving asap, please contact me #poorservice
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James| Its NOT Over When You Can Still #StayAtHome
(@Autisticosaurus) reported
@BibiLynch @plusnethelp They truly are horrific as an ISP, I thought BT were bad (I ran up £70 in phone data charges one month at uni doing research as WiFi was 💀) & £35 on train tickets to get to someone’s house to use their wifi- won’t seem much but it was 10 occasions) but their kid Plusnet is worse
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Plusnet Help
(@plusnethelp) reported
@vicviccollins Hi Victoria, thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to arrange the cancellation of your contract here, please call 0800 013 2632 and my colleague will be able to help. - Will.
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Aroon Devnani
(@AroonDevnani) reported
@Plusnet @plusnethelp Absolutely horrendous Customer Service from PlusNet. Recurrent problem with internet and telephone since switching last year. Two hours on the phone this morning and still no internet and no phone. Save yourself the grief, do not switch to PlusNet!
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Sharon
(@sharon_mOTivate) reported
@Plusnet If I order my upgrade for fibre extra online, does my new router get sent even though it seems to show on screen I've opted out of a replacement one? Tried calling -no answer and your chat bot tells me to call? (3+yrs customer)
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Lewis
(@Lewis94795426) reported
@Plusnet @plusnethelp to add insult you have followed up with an even better offer? Of £27.99 per month. I have tried instant message and calling your help desk to be cut off via both routes.