Plusnet Outage Report in Hassocks, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hassocks, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hassocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hassocks, West Sussex, England 12/10/2023 19:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hassocks, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Lewes, Henfield and Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewes Phone
United KingdomHenfield Internet
United KingdomBrighton Internet
United KingdomLewes Internet
United KingdomHenfield Internet
United KingdomBrighton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hassocks, England

Latest outage, problems and issue reports in Hassocks and nearby locations:

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Clockwisesss Clockwise (@Clockwisesss) reported

    @TalkTalk I'm a @Plusnet customer now, you don't work for @Plusnet so how are you going to help?

  • wondravanian Wondra Vanian (@wondravanian) reported

    @Plusnet Am I missing something on your website? I can see where to report a problem online if you're a full fibre customer but broadband customers have to wait until 8AM to send a text? Is there really that big of a difference in the level of service?

  • Nightnewsdotnet Nightnews (@Nightnewsdotnet) reported

    @MissIG_Geek Virgin took over my isp which was once cable telewest and b4 that blueyonder, could not support a new address so ditched them. Fell back on my IT student force9 dial up payg company, now @Plusnet owned by BT. I maybe have a tech problem once every three years or so, works for me.

  • UtterlyRekt Harry Gateaux (@UtterlyRekt) reported

    @projectthirty3 @Plusnet Same problem. Zero support. Appalling.

  • naomimilward41 Naomi Milward (@naomimilward41) reported

    Need you to respond please - l'm guessing being left with no Internet connection last night was a Plusnet issue as thank goodness it's back on this morning?

  • yusufwba joe (@yusufwba) reported

    @ThevoiceofSL A functional port wow progress indeed nasha you do us proud. That is sarcasm for the fellow Landers. Plusnet in the UK is a shockingly bad internet provider but they will do you proud.

  • iainhallam Iain Hallam (@iainhallam) reported

    @Plusnet, if you have award-winning customer service, would you mind explaining why you've cancelled my 94-year-old grandmother's broadband with no notice? Surely even your monthly rolling contract requires notice of termination?

  • MattRegan Matt Regan (@MattRegan) reported

    @Plusnet I've ordered a new SIM from you, transferring my number over from my current provider. I'm going away and not sure the SIM will arrive before then, what will happen if my SIM arrives whilst I am away - will my current provider cancel my SIM?

  • LewieKong Lewie Kong (He/Him) (@LewieKong) reported

    @Plusnet Is there any work going on in Central Portsmouth? I've had 2 router/network dropouts in the last 2 days.

  • ilikebbcradio4 RP (@ilikebbcradio4) reported

    Hi @Plusnet, is there something wrong with your service in Manchester today?