Plusnet Outage Report in Hassocks, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hassocks, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hassocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hassocks, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Uckfield |
Internet | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hassocks, England
Latest outage, problems and issue reports in Hassocks and nearby locations:
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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geordielad2030🏴 #NUFC
(@Steveuk2030) reported
@Only1JG18 I've been with plusnet a few year without any problems
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Kevin Richards
(@kevtoonrichards) reported
@SkyHelpTeam still no internet since Friday and today you inform me that there is an outage in the area? So why send a new router and book a Sky Engineer? Have to wait a week for a BT Engineer! Poor service, @Plusnet much more competent and reliable
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Tony Brown
(@TonyBro53815660) reported
@Plusnet How about the horror show that is plusnet customer service
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Nicola
(@GoHomeNicola) reported
@Plusnet hi my broadband has gone down, router was flashing red but now solid red and 'connected without internet'
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senti mentix
(@sentimentix) reported
@Plusnet My elderly, vulnerable parents' landline has been down for 16 days and counting... Plusnet knows they are reliant on an emergency telecare system connected to the line, yet they have delayed and put on hold the engineering work repeatedly. (Question ID 228600830)
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Condemned Pete
(@PeteCondemned) reported
@Plusnet What the hell is going on with the broadband today? I have never had any issues before and now every few mins i get broadband disconnected....Not good when i have videos that need editing and uploading
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Tiffin, Mother of Kobolds | OtterlyTiffin
(@OtterlyTiffin) reported
@Plusnet Hi there, I got solved in the timeframe the bot said, it was just a little disappointing to see these two systems not communicating because the status monitor website is more accessible than the tech-issue bot.
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Jack Anon
(@offaltrades) reported
@decent_doge @ThreeUK Unfortunately not had such good assistance from @Plusnet who demanded that I pay two additional weeks for a terrible intermittent service that I want to cancel.
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Billy *****
(@BillyBalls20) reported
@Plusnet stay away from this bunch of clowns, terrible customer service along with lies from sales staff!
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Lauren
(@LaurenEGrn) reported
@Plusnet My internet connection has been dropping for the last 2 days now. I work from home and cannot afford for this to be happening. How do end my contract? This is not the service that was sold to me