Plusnet outages and service status in Ellesmere Port, England

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Ellesmere Port, England

The most recent Plusnet outage reports came from the following cities: Chester, and Liverpool.

City	Problem Type	Report Time
Chester	E-mail	1 day ago
Chester	E-mail	5 days ago
Liverpool	Internet	27 days ago
Liverpool	Internet	2 months ago
Liverpool	Internet	2 months ago
Liverpool	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

• 
  Cath McGovern (@cathmcgovern1) reported 4 minutes ago from Widnes, England

  @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

• 
  Sarah Dixon (@SarahDixonHE) reported 6 minutes ago from Liverpool, England

  Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

• 
  Barrie Fairhurst (@Baz_Fairhurst) reported 8 minutes ago from Neston, England

  @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

• 
  Aroundtheworldandback (@weloveourboat) reported 11 minutes ago from Chester, England

  @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

• 
  Shaun Mc (@Shaunmc40) reported 14 minutes ago from Liverpool, England

  8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

• 
  reg morris (@gold123win) reported 15 minutes ago from Neston, England

  @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

• 
  Duane James (@ukpayrollserv) reported 19 minutes ago from Frodsham, England

  Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

• 
  reg morris (@gold123win) reported 20 minutes ago from Neston, England

  Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

• 
  Bricklands Fish, Seafood and Game (@bricklandsfish) reported 24 minutes ago from Chester, England

  @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

• 
  Jayne Barnes (@JayneyBarnes) reported 27 minutes ago from Widnes, England

  @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

• 
  Aled Roberts (@aledrob) reported 31 minutes ago from Saltney, Wales

  @Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh

• 
  Stone Tyres (@StoneTyres) reported 31 minutes ago from St Helens, England

  PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

• 
  Ed Manning (@Ed_Manning) reported 32 minutes ago from Birkenhead, England

  As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

• 
  Aled Roberts (@aledrob) reported 33 minutes ago from Saltney, Wales

  @Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds

• 
  reg morris (@gold123win) reported 41 minutes ago from Neston, England

  Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

• 
  reg morris (@gold123win) reported 44 minutes ago from Neston, England

  We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

• 
  Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported 46 minutes ago from Birkenhead, England

  @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

• 
  Aled Roberts (@aledrob) reported 54 minutes ago from Saltney, Wales

  @Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.

• 
  Craig Lewis (@craiglewis1988) reported 57 minutes ago from Wallasey, England

  @Plusnet please fix your connections as I keep getting lagged out on my games

• 
  lynn warburton (@lynnwarbo) reported 57 minutes ago from St Helens, England

  @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mememememe (@dontasciime) reported 6 minutes ago

  @Plusnet why does my contract sim cut me off at the 2 hour mark, I had calls to make to #halifax who take 1 hour 45 to answer calls and was busy having an issue fixed when the phone cut off and I couldn't be arsed to wait another 1 hour + on hold to contact #halifax again

• 
  Anthony Polson (@BW400CN) reported 7 minutes ago

  @Markgsparrow I doubt it would solve your problem, but I changed ISP from BT to PlusNet and my upload/download speeds trebled. The change also halved my monthly cost. PlusNet charge only £25.99 a month including phone line rental. Ironically, PlusNet is owned by BT.

• 
  Muswell Hill Mum (@crouchendmum1) reported 8 minutes ago

  @Plusnet just set up and broadband v. Slow trying to get help have to text but can’t remember home number can anyone help ?

• 
  Sofia Macedo Gomes (@sofiamaced0) reported 8 minutes ago

  @Plusnet, I'm immensely disappointed with your overall service. I'm a new client, with no internet speed as promised, advised by your team to buy a private router (only works by cable), and just now a member of costumer service denied to provide his details/ended the call on me

• 
  Matt Smith (@smithofthediff) reported 9 minutes ago

  @Steward_T @johnecohound I would simply use the deal you found to negotiate a better deal with your existing provider. Always works for me (Plusnet customer).

• 
  Anna P (@Annas_Kitchen) reported 11 minutes ago

  Been unable to watch tv for two days because it says the wifi is too slow. What’s that about @plusnet ?!?

• 
  Anita Bone (@anitabone1) reported 12 minutes ago

  @anItalianBird @Plusnet my internet keeps dropping out too and the speed is ridiculously slow.

• 
  Elena Jackson (@anItalianBird) reported 14 minutes ago

  @Plusnet any problem with the network? Rooter is fine but not connecting to main … no reply to messages since 6pm …

• 
  Jennifer Williams (@JenWilliamsMEN) reported 17 minutes ago

  The definition of modern life: having to Google to find out how to find out what my plusnet landline number is, so I can text the bot to tell it it’s broken

• 
  PompeyReece (@PompeyReece) reported 17 minutes ago

  @Plusnet I am a new customer about to have my number ported to a new Plusnet SIM on 6/5/22 but I’m abroad with no access to the new SIM until Monday. How do I delay this & my current SIM from not working? Sent DM and email - no reply! International helpline not working! Help!