Plusnet

Plusnet Outage in Ellesmere Port, Cheshire West and Chester, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Ellesmere Port, England

Plusnet Outage Chart in Ellesmere Port, Cheshire West and Chester, England 10/22/2020 23:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.00% Internet
  • Wi-fi 9.05% Wi-fi
  • Phone 6.38% Phone
  • Total Blackout 5.04% Total Blackout
  • E-mail 2.23% E-mail
  • TV .30% TV

Plusnet Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent outage reports and issues originated from Liverpool, Buckley, Chester, Widnes, Upton, Birkenhead and St Helens.

United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomBuckley Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Plusnet in Ellesmere Port, England Comments

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Plusnet Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds

  • weloveourboat Aroundtheworldandback (@weloveourboat) reported from Chester, England

    @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

  • LisaWeeks9381 Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • cathmcgovern1 Cath McGovern (@cathmcgovern1) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • JayneyBarnes Jayne Barnes (@JayneyBarnes) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @plusnethelp just so you are aware plusnet have places ILLEGAL restrictions onto my account again and it is now my intention to take this issue further .. another disgraceful example of plusnets arrogance and utter lack of customer consideration !!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • DavidTracey18 Dtrac (@DavidTracey18) reported

    @Plusnet My internet is not working after hours with customer services, who have no idea how to fix the problem. In view of this I moved to another provider. You advised there is cancellation charge. I do not agree with this as you are in breach of contract.

  • DavidTracey18 Dtrac (@DavidTracey18) reported

    @Plusnet As my internet is not working I have moved provider. You failed to fix the problem even though I spent a couple of hours on the phone with customer services dept. In my opinion you are in breach of contract and I do not feel you should making a cancellation charge.

  • ddoherty123 Charlie (@ddoherty123) reported

    @plusnethelp @Plusnet 7 weeks since ordering internet. Engineer arrived without key, 4 failed deliveries. **** customer service. Finally activated and still doesn’t work. Awful company in. Would have been better using a potato as my WiFi provider. Any danger of you sorting it?

  • ddoherty123 Charlie (@ddoherty123) reported

    @plusnethelp @Plusnet 7 weeks since ordering internet. Engineer arrived without key, 4 failed deliveries. Poor customer service. Finally activated and still doesn’t work. Awful company in. Would have been better using a potato as my WiFi provider. Any danger of you sorting it?

  • catsuitgirl75 Melanie Lea (@catsuitgirl75) reported

    @Plusnet my broadband is appalling I have had it since July. It just kicks any device off and hardly works constantly. I don’t know how you can supply such a bad service. I want to end my contract. How do I do this ?

  • notsobadlizzie BettyBoo (@notsobadlizzie) reported

    @Plusnet @plusnethelp hello! We’re trying to pay our bill but it seems your system is evolved enough to accept the fact that we have a new card to use because the other has expired. You’ve taken our internet off. This is stupid, we have tried to fix this for days now.

  • Stevie1736 Stephen Robinson (@Stevie1736) reported

    @Plusnet Just had brilliant customer service from Adnan at plusnet trying to resolve a fault caused by incompetence and unauthorised work by UK Power Networks. The lad is a star!

  • DimitriScarlato Dimitri Scarlato (@DimitriScarlato) reported

    @KateSlaterPR @Plusnet 5 months of phone calls and still they haven't sorted the issues with my broadband. They promised an engineer and no one came. I am shocked that they won a prize for their customer service

  • DavyTolmie Davy Tolmie (@DavyTolmie) reported

    So @plusnet resetting my password doesnt work after it wont let me log into the app after download Over an hour on phone/on hold etc been told they can't do anything else other than send reset link which doesnt working. Surely there must be more you can do!

  • JamesRoach87 James Roach (@JamesRoach87) reported

    Oh it gets better... @plusnethelp @Plusnet have charged us £107.00 for leaving a contract. Just to clarify, we never cut off our own line and told them numerous times we weren't leaving. Disgusting.