Plusnet outages and service status in Ellesmere Port, England

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ellesmere Port, England

The most recent Plusnet outage reports came from the following cities: Liverpool, and Chester.

City	Problem Type	Report Time
Liverpool	Internet	4 days ago
Chester	Internet	1 month ago
Liverpool	Wi-fi	2 months ago
Liverpool	Internet	2 months ago
Chester	E-mail	2 months ago
Chester	E-mail	3 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

• 
  lynn warburton (@lynnwarbo) reported 1 minute ago from St Helens, England

  @DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..

• 
  reg morris (@gold123win) reported 2 minutes ago from Neston, England

  @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

• 
  reg morris (@gold123win) reported 8 minutes ago from Neston, England

  Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

• 
  Robin Parker (@robin_parker) reported 10 minutes ago from Argoed, Wales

  Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??

• 
  Shaun Mc (@Shaunmc40) reported 10 minutes ago from Liverpool, England

  8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

• 
  Jayne Barnes (@JayneyBarnes) reported 10 minutes ago from Widnes, England

  @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

• 
  Aled Roberts (@aledrob) reported 20 minutes ago from Saltney, Wales

  @Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?

• 
  Stone Tyres (@StoneTyres) reported 20 minutes ago from St Helens, England

  PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

• 
  MickHoll (@aitch5012) reported 24 minutes ago from Liverpool, England

  @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

• 
  Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported 27 minutes ago from Birkenhead, England

  @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

• 
  Marc Lancaster (@Kiefer1667) reported 33 minutes ago from St Helens, England

  @Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...

• 
  Aled Roberts (@aledrob) reported 33 minutes ago from Saltney, Wales

  @Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh

• 
  Sarah Dixon (@SarahDixonHE) reported 35 minutes ago from Liverpool, England

  Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

• 
  Aled Roberts (@aledrob) reported 36 minutes ago from Saltney, Wales

  @Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails

• 
  reg morris (@gold123win) reported 37 minutes ago from Neston, England

  We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

• 
  lynn warburton (@lynnwarbo) reported 46 minutes ago from St Helens, England

  @DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!

• 
  Aled Roberts (@aledrob) reported 53 minutes ago from Saltney, Wales

  @Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.

• 
  Aled Roberts (@aledrob) reported 55 minutes ago from Saltney, Wales

  @Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬

• 
  Duane James (@ukpayrollserv) reported 55 minutes ago from Frodsham, England

  Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

• 
  Aroundtheworldandback (@weloveourboat) reported 60 minutes ago from Chester, England

  @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IMDANM (@IMDANM) reported 6 minutes ago

  @saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.

• 
  Caroline (@CraftyGirl1460) reported 6 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported 11 minutes ago

  @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

• 
  Rob Shelley (@ITVRobShelley) reported 16 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful

• 
  Grok (@grok) reported 16 minutes ago

  @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.

• 
  Jake (@jakehumphrys) reported 17 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 18 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.

• 
  Matt Valentine-Chase (@IAmMattVC) reported 20 minutes ago

  @Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 20 minutes ago

  @Benleo Never been a customer of theirs but It’s probably a very close tie between them, BT, Three, EE & Plusnet. The needs of the customer are totally irrelevant

• 
  gazza (@ShaunGaz) reported 21 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet