Plusnet outages and service status in Ellesmere Port, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Ellesmere Port, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ellesmere Port, England
The most recent Plusnet outage reports came from the following cities: Chester, and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Internet | 10 days ago |
|
Liverpool
|
Wi-fi | 23 days ago |
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Liverpool
|
Internet | 26 days ago |
|
Chester
|
1 month ago | |
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Chester
|
2 months ago | |
|
Liverpool
|
Internet | 2 months ago |
Community Discussion
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Plusnet Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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Ed Manning (@Ed_Manning) reported from Birkenhead, EnglandAs for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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MickHoll (@aitch5012) reported from Liverpool, England@GFThompson7 @Plusnet The customer service is scandalous mate
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
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Kiron Reid (@KironReid) reported from Liverpool, England@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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lynn warburton (@lynnwarbo) reported from St Helens, England@DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!
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Aroundtheworldandback (@weloveourboat) reported from Chester, England@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
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Cath McGovern (@cathmcgovern1) reported from Widnes, England@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
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lynn warburton (@lynnwarbo) reported from St Helens, England@thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x
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Aled Roberts (@aledrob) reported from Saltney, Wales@Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?
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MickHoll (@aitch5012) reported from Liverpool, England@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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reg morris (@gold123win) reported from Neston, England@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
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Marc Lancaster (@Kiefer1667) reported from St Helens, England@Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
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Bricklands Fish, Seafood and Game (@bricklandsfish) reported from Chester, England@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
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reg morris (@gold123win) reported from Neston, EnglandWe need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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TheMiniTour 💙 (@theminitour) reported from Mold, WalesI logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
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Stone Tyres (@StoneTyres) reported from St Helens, EnglandPHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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Robin Parker (@robin_parker) reported from Argoed, WalesHey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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stewarty (@stewarty1972) reported@tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back
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Dan (@DJisatwit) reported@Plusnet My parents did. They rang and was fobbed off saying they couldn’t do any checks or test anything as it’s a BT problem. As an ex-employee at Plusnet, i know that’s rubbish. It screamed of “finishing at 5 and can’t be bothered to do the checks. 🤦🏻
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Alison Lees (@AlisonMLees) reported@Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.
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Hamish (@Hamish88205796) reported@DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.
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MachLoopWales (@MachLoopWales) reported@Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.
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John Doe (@grumps1000x) reported@Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?
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Aled Roberts (@aledrob) reported@Plusnet lost all my emails post your migration to greenby service. How do I get this resolved
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(((Mark Hoffmeister))) 🔼 (@drasnah) reported@Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.
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Joseph Barrett (@FrankGrimes36) reported@graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.
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Ste (@Stevanobalabala) reported@Plusnet I’m due for renewal with you next month and have been with you for years now but getting sick of new customer getting gift cards and there’s better deals with other suppliers that are significantly cheaper. Why should u stay with you?