Plusnet service status in Brent, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Brent come from postal codes NW6 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Brent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Brent, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, City of Westminster, Brent, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 6 hours ago |
|
London
|
Total Blackout | 18 hours ago |
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London
|
Internet | 2 days ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brent, England
Latest outage, problems and issue reports in Brent and nearby locations:
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elyob (@elyob) reported from Kingston upon Thames, England@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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Tasha Fine (@branat01) reported from Enfield Lock, England@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandSuffering a @Plusnet outage in KT3 @plusnethelp
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Angeline Clean (@NortysTweets) reported from London, EnglandRecently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Ben Smart (@BenSmart1) reported from Watford, EnglandHopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Steph 🍻 (@stephpb) reported from Camden Town, England@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Tasha Fine (@branat01) reported from Enfield Lock, England@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Tasha Fine (@branat01) reported from Enfield Lock, England@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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@RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
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Napoleon (@NW6Penguin) reported from Camden Town, England@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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elyob (@elyob) reported from Kingston upon Thames, England@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandAnyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Jo (@Jo48651873) reported from Islington, England@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Steph 🍻 (@stephpb) reported from Camden Town, England@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, EnglandIs Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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JG (@tourofshame) reported@Plusnet texts to 5-digit numbers always fail. How do I set it to not fail?
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RJ (@RhysJMiller) reported@Plusnet Hi, just wondering if it’s the norm to wait 40 minutes (so far) to speak with someone through your phone lines? If so I may have to rethink my order. Not sure how this constitutes “Best Customer Service” awards.
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Jo Hoskin (@cornish_poet) reported@Plusnet No I've spoken to enough people about this ongoing issue and they said there's no resolution date! Apparently you can't get the part's!
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Greg Figuiere (@GuerrillaGreg) reported@Plusnet, I've had FTTP installed at my home this week and I'm still getting speeds comparable to copper/FTTC. I've been trying to get hold of the support team via telephone, but my call keeps getting dropped automatically after approx. 25 mins on hold. Is there an email contact?
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Bill Gee (@Billgee6) reported@Plusnet why is it I can get WiFi on my cell phone, yet no Internet via WiFi or ethernet to any of my TV's, sky Q box or Amazon TV stick. Checking each receivers, they say "connected" then "no Internet connection" I've checked ALL cables, reset All receivers. Still no joy. HELP!
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KC (@KLC473) reported@Plusnet hi, is there a problem with internet in the Inverness area? Very slow and tv buffering.
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Chris (@CTNI88) reported@philmccarroll Been really pleased with Plusnet's service last couple of years. The polar opposite of TalkTalk who were a shower of bastards.
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The Folklore Podcast (@folklorepod) reported@Plusnet The ongoing problem is line dropping is stable at the moment but it's been much more unreliable than our neighbours on other providers. As we rely on good connectivity for work we are starting to get concerned that we may need to change
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Ricardo Ministro (@RicardoMinistr0) reported@Plusnet having issues with my plusnet mobile - cannot call you from my plusnet number nor get help via the website either. Please get in touch with me ASAP Thanks
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Mel Kemp 🇺🇦 (@MelKemp3) reported@TredegarAnn @Plusnet I’m having exactly the same problem, I’ve spent literally hours on the phone this week waiting for someone to answer and no reply to a tweet either. PLEASE @Plusnet send me a DM so that I can get some assistance too