Plusnet

Plusnet Outage Report in Bebington, Metropolitan Borough of Wirral, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bebington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bebington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bebington, Metropolitan Borough of Wirral, England 09/16/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bebington, Metropolitan Borough of Wirral, England

The most recent Plusnet outage reports came from the following cities: Chester and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester Internet
United KingdomLiverpool Internet
United KingdomChester Internet
United KingdomLiverpool Wi-fi
United KingdomChester Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Bebington, England

Latest outage, problems and issue reports in Bebington and nearby locations:

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • punchymcslap Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England

    @Plusnet 24hrs without internet now, any sign of a fix?

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service

  • craiglewis1988 Craig Lewis (@craiglewis1988) reported from Wallasey, England

    @Plusnet please fix your connections as I keep getting lagged out on my games

  • bricklandsfish Bricklands Fish, Seafood and Game (@bricklandsfish) reported from Chester, England

    @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • Baz_Fairhurst Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England

    @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • LisaWeeks9381 Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails

  • gold123win reg morris (@gold123win) reported from Neston, England

    Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

  • weloveourboat Aroundtheworldandback (@weloveourboat) reported from Chester, England

    @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kalos53 sam neal💙 (@kalos53) reported

    @Plusnet I need to cancel my broadband contract without calling you

  • Plusnet Plusnet (@Plusnet) reported

    @MelJPotter I'd recommend that you speak to our Customer Options team about your package as they may be able to move you on to the 6GB for £6 per month tariff. The team are available on 500 from your Plusnet mobile or 0800 079 1133 from any phone. Regards, Emily Plusnet Leeds 🌞

  • ArmadylianMage Armadyl (@ArmadylianMage) reported

    Don’t get PlusNet, it’s the most dogshit ******* internet provider on the face of the planet. Literally first sign of bad weather INSTANTLY lose all ability to play any online game.

  • Apricot93 Rodders (@Apricot93) reported

    @Plusnet how long should it take a SIM and call data to port over? Now into a second week and another SIM card! Friendly ineffective service. #Minusnet.

  • Stephen31121956 Stephen Brooks (@Stephen31121956) reported

    My emails to Gmail from my Plusnet (John Lewis Broadband) account are being rejected when I use outlook. Any answers for this problem?

  • bun_ebooks moot_ebooks (@bun_ebooks) reported

    @​savageboredom and therein lies the problem here? Wow. absolutely pisspoor iTunes download speeds on Plusnet tonight.

  • jackbyrne91 Jack (@jackbyrne91) reported

    @IanDunt Reality is that most companies are using BT lines and speeds won’t be massively different. Only Virgin have their own lines, more companies laying fibre but still utilising the OpenReach network for large parts. Means Sky, BT, Plusnet etc.. should all be pretty similar.

  • REMITINTEGRITY Vern (@REMITINTEGRITY) reported

    @PriapusIQ We received similar bollocks from Plusnet increasing our wifi pro rata with so called inflation. I sent them an email saying yes no problem but inflation is only transitory.

  • tyrewulf Just Dave 🇬🇧🐺🇵🇹 (@tyrewulf) reported

    @PhilBatemanMBE Surprised it's only effected PlusNet customer's. If the problem is in a specific area effecting all service providers not just one, it would suggest a local network issue where someone has put a pneumatic drill through a cable or knocked over a cabinet. It does happen.

  • JPB_Islington AnIslingtonGay (@JPB_Islington) reported

    @thelongestone @Plusnet Very poor. And possibly also discriminatory