Plusnet Outage Report in Bebington, Metropolitan Borough of Wirral, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Bebington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bebington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Bebington, England
The most recent Plusnet outage reports came from the following cities: Chester, and Liverpool.
| City | Problem Type | Report Time |
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14 hours ago | |
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5 days ago | |
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Internet | 27 days ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bebington, England
Latest outage, problems and issue reports in Bebington and nearby locations:
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet @plusnethelp rang for update on my ticket to unarchive mailbox.turns out the tech support filed incorrect ticket and it was rejected so new ticket needed to be raised. almost 24h later and nothing has been done with my ticket #nothappy 🤬🤬🤬🤬🤬🤬
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Stone Tyres (@StoneTyres) reported from St Helens, EnglandPHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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Bricklands Fish, Seafood and Game (@bricklandsfish) reported from Chester, England@SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service
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Sarah Dixon (@SarahDixonHE) reported from Liverpool, EnglandBest internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England@Plusnet 24hrs without internet now, any sign of a fix?
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
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Aled Roberts (@aledrob) reported from Saltney, Wales@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
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Aled Roberts (@aledrob) reported from Saltney, Wales@Daily_Express @Plusnet Why do I have to get my updates on service outage from the Daily Express?
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Craig Lewis (@craiglewis1988) reported from Wallasey, England@Plusnet please fix your connections as I keep getting lagged out on my games
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.
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Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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reg morris (@gold123win) reported from Neston, EnglandHas anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet Oh no they havent. i just rang again and the ticket had been rejected by the support team!!! #poorservice #ineedmyemails
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Aled Roberts (@aledrob) reported from Saltney, Wales@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
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Aroundtheworldandback (@weloveourboat) reported from Chester, England@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
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Duane James (@ukpayrollserv) reported from Frodsham, EnglandOver the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
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Aled Roberts (@aledrob) reported from Saltney, Wales@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
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reg morris (@gold123win) reported from Neston, EnglandWe need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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reg morris (@gold123win) reported from Neston, EnglandJust why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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john francis (@johnfra10147433) reported@MartinSLewis Plusnet £27.99PM owned by bt but half the price 75meg down a std copper wire , alias emails not the easiest to set up but all of the in all better than ripoff by
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Sherston Tea Company (@SherstonTea) reportedit is now 16.00 on Friday & still NO landline & absolutely no information from @plusnethelp as to what is happening...been without a landline for 4 Days @Plusnet took over on 17 November & I have had a landline for 5 days of that .... please do something this is such bad service
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Trond Larsen (@h_buildbetter) reportedAnyone else having issues with @Plusnet our internet has been off since Thursday!!!
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😌 (@ahasandonessex1) reported@EE recently switched from your broadband to @plusnethelp @Plusnet and absolutely wish we hadn’t is there anything we can do to revert back? Absolutely shocking connectivity and they are fobbing us off saying they’ll call to fix it and not bothering? Any advice?
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⭐PKane82 🏴🏴🇮🇪🍀cfc (@PeterKane82) reportedWould just like praise @TalkTalk for their online assistance and resolving our broadband issue so swiftly...very happy we have switched after a nightmare 3 yrs with @Plusnet who imo customer service & coverage was absolutely shocking!
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MrJ Maths (@MrJMaths) reported@Plusnet @plusnethelp I want to buy a SIM only deal (I am a broadband customer) but it's an Xmas gift, so don't want to pay for a month with zero use. Can I buy and activate/pay later? Thanks
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jmc (@jmctwits) reported@tweethue Yes it worked before - it stopped working for no reason. It is a plusnet broadband router and had no issue before
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Niamhirl-close tax loop holes don't freeze pay (@niamhirl) reported@MartinSLewis £40 for standard broadband I think but includes landline and rental etc with Plusnet. With them 5 yrs ish- reluctant to change to cheaper had no end if issues with Talk Talk and daily losses of connection with BT which is odd considering BT own Plusnet, but here we are
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Sherston Tea Company (@SherstonTea) reported@plusnethelp @Plusnet still no landline & still no response to my messages - really really BAD service 5 days now without telephone line please do something!
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Elfi Childs (@ElfiFreckle) reported@plusnethelp hello, I have joined plusnet in the last few days, however my wifi is saying ‘incorrect pssword’ on my phone when I try and connect. It had previously connected and the password is correct and hasn’t been changed. Doing this on two separate iPhones. PLEASE HELP