Plusnet Outage Report in Bebington, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bebington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bebington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (13%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Bebington, Metropolitan Borough of Wirral, England
The most recent Plusnet outage reports came from the following cities: Chester and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Chester |
Internet | |
| Chester |
Internet | |
| Liverpool |
Wi-fi | |
| Chester |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bebington, England
Latest outage, problems and issue reports in Bebington and nearby locations:
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.
-
lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...
-
Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
-
Jayne Barnes
(@JayneyBarnes) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
-
reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
-
lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..
-
reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
-
reg morris
(@gold123win) reported
from
Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
-
Aroundtheworldandback
(@weloveourboat) reported
from
Chester, England
@plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!
-
Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds
-
lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x
-
Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
-
Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
-
Lisa W (weird mum of 2) 💪💖
(@LisaWeeks9381) reported
from
Birkenhead, England
@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh
-
Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
-
Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
-
Cath McGovern
(@cathmcgovern1) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
-
reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
GH121
(@GH12117243634) reported
@Plusnet I have had the most appalling start to the service. No broadband order was not put through, neither was the router - I have just been told after one month of thinking everything was smooth I will no internet for 7-10 working days? This is my 4th call!
-
Kristyanne
(@Kristyannexx) reported
@Plusnet Hello, I am currently switching from Plusnet, to @ShellEnergyHome broadband, however you picked my dates. Now I've got an email from Plusnet saying I am about to be charged £32 on 3/3 for a service when my switch is on 1/3. Pls confirm why I am being charged???
-
Helen Dennett
(@h_dennett) reported
@AMJ1981 @Plusnet I’m tempted. I had to call them twice, so was on hold for over an hour in total, only to be told that their systems are having problems so I need to call back tomorrow! The only problem is that it’s one of the few networks that works in my village.
-
John Bulleyment
(@BulleymentJohn) reported
Trying to contact Plusnet is like Mission Impossible. They answer and then you hang on for 20 minutes and more-and no response. Tried 4 times today and wasted my day. Plusnet get your act together.
-
Andy Johnson
(@AMJ1981) reported
@h_dennett @Plusnet I’d cancel anyway, they’ve cut my phone off twice this week due to supposed payment issues even know payments have been made and it’s actually an issue with their system
-
Stephen Medlock🗽🇬🇧🇫🇷
(@stephenmedlock) reported
@Plusnet How would that be, I have a long email saying prices are rising but cannot see anything on we have broken the contract you can leave.
-
R&A
(@RezTamaki) reported
@Plusnet you guys been the worse after talk talk. Gonna sort me net or cancel me direct debit?
-
Tangoman69
(@Tangoman68plus1) reported
@Plusnet Despite assurances line would be activated by midnight, it hasn't happened. Can someome please get back to me first thing in the morning to sort this out. As a new customer, this is not a good start. Thanks.
-
forr3s
(@forr3s) reported
@Plusnet is website down? Getting a server error message
-
GG
(@GGsnapper) reported
Switched my Brdbnd 7 days ago, told it would take 10 days, today got text saying it had been delayed. Number given, called 3 times each 10min wait, no answer. No live chat, no way to contact them. #Plusnet @Plusnet . My advice .. stay well clear. Will cancel asap, given a chance