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Plusnet

Plusnet Outage Report in Bebington, Metropolitan Borough of Wirral, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Bebington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bebington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Bebington, England

The most recent Plusnet outage reports came from the following cities: Chester, and Liverpool.

CityProblem TypeReport Time
Chester E-mail 1 day ago
Liverpool Internet 24 days ago
Liverpool Internet 1 month ago
Liverpool Internet 2 months ago
Liverpool Internet 2 months ago
Chester E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bebington, England

Latest outage, problems and issue reports in Bebington and nearby locations:

  • lynnwarbo
    lynn warburton (@lynnwarbo) reported from St Helens, England

    @thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x

  • cathmcgovern1
    Cath McGovern (@cathmcgovern1) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • LisaWeeks9381
    Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @Stano_6 @Plusnet Down the road have FTTP but its hit and miss around here. some people still have less than 5mbps downloads speeds in brand new estate builds

  • JayneyBarnes
    Jayne Barnes (@JayneyBarnes) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • Baz_Fairhurst
    Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England

    @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

  • Ed_Manning
    Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet come on answer your phones and dont send people to a disconnect message because of high volumes. Need an update on the issue your support technician made worse and now have no service whatsoever. I need Internet to work #wfh

  • lynnwarbo
    lynn warburton (@lynnwarbo) reported from St Helens, England

    @plusnethelp just so you are aware plusnet have places ILLEGAL restrictions onto my account again and it is now my intention to take this issue further .. another disgraceful example of plusnets arrogance and utter lack of customer consideration !!!

  • weloveourboat
    Aroundtheworldandback (@weloveourboat) reported from Chester, England

    @plusnethelp your customer service live chat and phone number is not very helpful. Do I automatically get a new router if I join Plusnet broadband and phone package? Simple question. Can’t get an answer!

  • lynnwarbo
    lynn warburton (@lynnwarbo) reported from St Helens, England

    @DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

  • SarahDixonHE
    Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @Stano_6 @Plusnet Should have just carried on rebooting the router, didnt expect them to make the issue worse.

  • craiglewis1988
    Craig Lewis (@craiglewis1988) reported from Wallasey, England

    @Plusnet please fix your connections as I keep getting lagged out on my games

  • Shaunmc40
    Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • lynnwarbo
    lynn warburton (@lynnwarbo) reported from St Helens, England

    @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

  • lynnwarbo
    lynn warburton (@lynnwarbo) reported from St Helens, England

    @DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Pflinty
    Paul Flint (@Pflinty) reported

    @plusnethelp hey plusnet help. Could one of you rely to my tweet sent on the 5th please.

  • PookSooper
    SooperPook (@PookSooper) reported

    @plusnethelp hi, I'm moving house, gave notice of agreed date to plusnet 10 days ago, now told I won't have internet for over a week after I move. I'm a key NHS worker working from home, is there any way this gap can be lessened so I can do my job? Any help would be brilliant.

  • CraigyK81
    Craig (@CraigyK81) reported

    @Plusnet @plusnethelp 4 days I've been trying to speak with a representative, live chat can't help you just try and sell me the same deal that you've already took money for but haven't provided any service for.

  • andrew__gorton
    Andrew Gorton (@andrew__gorton) reported

    @plusnethelp @plusnet I can’t get through on the phone to cancel my broadband and the only other option is notify by post? That’s not very award winning customer service

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @BigBenjiWatts Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor

  • VeganTrailRunr
    VeganTrailRunr Ⓥ (@VeganTrailRunr) reported

    Hi @Plusnet I've been with you for years. I'm out of contract and can save £15 per month if I sign up to a fixed term contract. Why not just charge me your cheaper contract price for my service for being a loyal customer?

  • KuzniarzMateusz
    Mateusz Kuźniarz (@KuzniarzMateusz) reported

    @Plusnet @plusnethelp and @plusnet is absolutely joke 26 hours and no response on twitter, on facebook after 23 hours i get response asking me for my mobile number a how they can help me and after that massage no response for so far next 3 hours I am assuming it will take another 20 hr

  • JCotterillBolso
    Jon Cotterill-Bolsover (@JCotterillBolso) reported

    Absolute nightmare moving to @Plusnet. Broadband switch day and no equipment, working from home impossible. To top it off a BT engineer came to connect the modem I havent got. Customer service not connectable all day.

  • DAISYGLL
    Jangle (@DAISYGLL) reported

    @Plusnet just joined - phoned for help to be told try again tomorrow - do you really think that is acceptable ?

  • Daemond6
    Daemon D6 (@Daemond6) reported

    Funny how Plusnet only offered us a contract renewal AFTER we've switched to virgin. And I STILL have to deal with their shitty queues to cancel the service, because apparently they don't do that if you switch to virgin. I've said it before and I'll say it again. **** plusnet