Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Weybridge, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Weybridge, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Weybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Weybridge, England
Latest outage, problems and issue reports in Weybridge and nearby locations:
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Kam Shah (@TiffinSolutions) reported from Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Patrick (@Everybody63) reported from Hillingdon, England@santanderuk hi..i'm having problems logging on to the mobile app
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Corinna Reilly (@corinnareilly) reported from Old Windsor, England@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Urmston Meadows (@UrmstonMeadows) reported@santanderuk trying to report a card issue with you. Spent 30 minutes on the phone, now another 15 on your online system. Why don't you employ more people now you've shut all the branches down? #useless
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AniaK (@AnAgedBrummie) reported@HWarlow @santanderuk The bureaucratic nightmare after a bereavement is so awful. I hope you've got some support to navigate it all.
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YorkshireSarah (@SarahSWFC1867) reported@MartinSLewis Two emails to @santanderuk via your website contact. No reply so posted a formal complaint as they don't seem to do online for this type of issue. Phoning is hopeless. No reply. Seems they are dealing with it by simply ignoring me. What is my next step please? Ombudsman?
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Stuart Barker (@stubarkermfc) reported@santanderuk I don’t a complete switch to your bank. This was on the 3rd of July. Still I don’t have access to my account where my wages get paid to and my bills get paid. You have had all my ID. I can’t access anything. I have called numerous times. Avoid Santander people. Customer service skills are awful at best.
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@roadworksauditoruk (@roadworkauditor) reportedVery poor customer service @santanderuk - my x had her phone & purse stolen in London 2 weeks ago New card & 2 letters due in 4 working days but took 6 but @santanderuk didn’t register her phone number so locked the account & now she having to wait at least 4 working days more!
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KevinB (@KevinUTO1867) reported@MartinSLewis - @santanderuk have rejected my bank account switch bonus claiming my DD’s aren’t on their eligible “list”. One DD is a payment to my local council and the other is the @PostcodeLottery. Have you heard of such an issue?
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5 ar student (@5arstudent) reported@santanderuk have literally blocked my current account after switching to them and are not sending me any updates despite me calling them 4 times. They can’t even give me the name of the department who handles my account. Disgraceful, criminal service. @santanderukhelp
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Mattster (@MattsterT3) reported@santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!
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Lee Hayward (@vibedcoder) reported@santanderuk The number on the website is no longer in use.
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Baljeet Mahey (@F123SHY) reported@santanderuk I tried on this but same answer... sorry, can't help!!!!!