Is Santander down in Weybridge, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Weybridge, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (30%)
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Mobile App (30%)
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Transactions (17%)
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Login (15%)
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Transfer (4%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Weybridge, England
Latest outage, problems and issue reports in Weybridge and nearby locations:
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Donna McIntyre
(@Brievandercamp) reported
@santanderuk We are still having issues .. our card was just declined in our shop which was highly embarrassing and last night our online shop declined.
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Ajay Who
(@ajay_who) reported
@santanderuk We have a joint account with Santander. My wifes debit card expired May 2022 and no replacement received. My debit card expired yesterday June 2022 and no replacement received. No communication received either. Fantastic service???
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Anthony Humphreys
(@Tonyh19732022) reported
@santanderuk Clearly your still having issues tried sending son at Uni rent money no good not showing in his Santander Acct. Had to ask friend to send him money from her coop Acct to his monzo Acct and pay and pay her back once Acct sorted. Utter joke at least be honest with us !!
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Joanne burns
(@Joanneb66588158) reported
@santanderuk I tried to transfer money and wouldn't let me. I needed to access toaccount as was on call and needed ataxi to a vulnerable client. This did not happen and another staff member had to be called, this caused embarrassment and u lost money too as doublepay callout down 80 pounds
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chris
(@chrisymac76) reported
@santanderuk disgusting service you have the cheek to charge me fees when there is no balance on my card yet you have no 24 hour contact line so I can discuss this. Bunch of thieves! #daylight robbery!
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Burty
(@burty_curty) reported
@santanderuk Get a new agency, these ads are total ****.
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Yvonne marceau
(@YvonneMarceau) reported
@santanderuk @ScuderiaFerrari @twinklresources Good idea. Invest in training the nation’s youth and maybe you’ll be able to recruit people who can actually implement systems that work! What a shambles yesterday was - Santander denying access to their customers and then shrugging it off as ‘some issues’.Ferrari deserve better.
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Zee
(@itsmezeexx) reported
My @santanderuk online banking still isn’t working???
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Kevin O'Keefe
(@kjok1970) reported
@santanderuk I'm trying to pay my credit card bill but the payment is not going through. Is there a problem?
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Zain
(@Zain8987) reported
@santanderuk @santanderukhelp A reminder this bank prefers to side with fraudulent activity rather than a customer of 9 years whose accounts were hacked. This bank does not care about its customers. @MartinSLewis