Is Santander down in Weybridge, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Weybridge, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (47%)
-
Website (24%)
-
Login (24%)
-
Transfer (6%)
Live Outage Map Near Weybridge, Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Withdrawals | ||
| Transactions | ||
| Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Weybridge, England
Latest outage, problems and issue reports in Weybridge and nearby locations:
-
FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
-
peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
-
Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
-
Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
-
Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
elly
(@elly_gov) reported
@santanderuk you need to sort out you customer service waiting times been waiting over 55 minutes to speak with someone @thisismoney .
-
anni garrod-bell
(@anniwarner) reported
@santanderuk Why do you lie to your customers and upset them you've got no decent customer service I'm appalled at my treatment
-
Stephen Price
(@BizMasterP) reported
@santanderuk I’m locked out of my account online and the app and have been on hold for over 30 mins for which is a $60 phone-call for me. You have a chat bot that is zero help. I need someone to contact me immediately.
-
Andrew Hunter
(@andrewjhunter) reported
@santanderuk I found the debit card of one of your customers. I tried to call to let you know (do the right thing you know) and your phone lines make me hold for 10mins to try and fail to report the card. Thank God I don’t bank with you myself! Awful service
-
EFPino
(@EfPino) reported
@santanderuk you blocked my account at 9.00pm. No service to unblock post 8.00pm. Rang this morning waited 30 minutes. Mad day in office. I can’t use my account #Disgraceful #goingdownthepan #maychangemybank
-
Boost
(@3333Boost) reported
Trash bank decided to block my CC for security reasons while paying with Apple Pay in a commerce? what kind of joke is this? @santanderuk
-
mancitygirl
(@Gill42413983) reported
@santanderuk “ look, just do it over the phone, that’s what we’d have to do anyway and we’ve got no appointments for three days” Jesus. Thank God I don’t bank there and thank God Mum And Dad in the 80s didn’t have to register the death and deal with this awful behaviour
-
Andrew Cameron
(@bath_handyman) reported
@santanderuk your customer service is appalling!! I am overseas and your number for customer services is permanently busy, your online bot 'Sandi' is worse than useless. I need to speak with someone urgently. My card is blocked and I can contact anyone. 😡
-
Morgan Yorston
(@EiDog11) reported
@santanderuk how do I report fraud? Its been an hour since I was notified someone has used my card and yet its impossible to speak to anyone?!
-
Ride Primary TVL
(@NthrnCyclistTVL) reported
Been on the phone to @santanderuk for over 90mins so far, wondering if they are always this bad, or it's down to people working from home. Can't imagine how anyone can contact them when they don't happen to be on holiday!