Is Santander down in Weybridge, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Weybridge, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (17%)
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Website (13%)
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Transactions (9%)
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Withdrawals (4%)
Live Outage Map Near Weybridge, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, Brentford, London, Woking and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Weybridge, England
Latest outage, problems and issue reports in Weybridge and nearby locations:
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Jaki (he/him) 🇪🇺
(@thomas_jaki) reported
So in the middle of our move and while selling our house @santanderuk blocks our account due to a payment entirely consistent with that move and now it is going to take >2 days to remove that block? Seriously?
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rob
(@rob22752211) reported
@santanderukhelp Technical support confirmed ongoing issues with token deletion, impossible to add card to Google wallet, awful, I've been trying for weeks with no success. Answer: wait longer and keep trying, aka find a better bank... @santanderuk @santanderukhelp
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CHÍ
(@ChiomaAkamelu) reported
@santanderuk @santanderukhelp why are you guys so unhelpful and confused as a bank? Why block an international student’s account without any explanation, we’ve tried everything to get this sorted yet nothing. Please unblock my kid brothers account.
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Ava Ross
(@AvaRossWrites) reported
@skyejromance @bancosantander @santanderuk This is horrible! I hope they fix this soon.
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John
(@johnineurope321) reported
@santanderuk hello, I need a one-off cheque, is this something your staff in branch can help with? I haven’t owned a cheque book in 20 years and I don’t need a whole new cheque book.
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joe public
(@Joe_Public78) reported
@santanderuk hi despite calling twice including lodging a formal complaint, I’m still unable to access my accounts after being frozen by yourselves. I was told it could take up to two days, it’s been 3 and still no sign of this being resolved.
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Stephen Milburn
(@memyslelfni) reported
@santanderuk why does the 24hr helpline not open for another hour? That's not 24hrs is it? I'm stuck in Barcelona with a frozen card, no access to money so no way to get a taxi to the airport! Thanks for nothing
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Water for Street Dogs
(@WaterforStreet1) reported
@santanderuk why have you hidden your contact telephone number? Why can i only speak to a robot on live chat? Why are no humans on live chat? Why does your 0800 number send me back to app where no contact number is shown? How do i speak to a human being to detail my problem?
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Holly Wimbridge
(@HollyWimbridge) reported
@santanderuk @santanderuk I’d like to know why I’ve been waiting 2 weeks for a call back from your complaints and investigator team after having all of my money stolen, customer service at its finest