Is Santander down in Weybridge, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Weybridge, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 04: Problems at Santander
Santander is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (17%)
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Website (13%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Weybridge, Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, Brentford, London, Woking and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| Brentford |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Weybridge, England
Latest outage, problems and issue reports in Weybridge and nearby locations:
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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davidomari224
(@davidomari224) reported
.@santanderuk ur customer is terrible, you’ve locked my online account, can never get through on phone and I’m a new customer. Don’t bother to sign up @MartynLoukes
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Zain
(@Zain8987) reported
@santanderuk @santanderukhelp A reminder this bank prefers to side with fraudulent activity rather than a customer of 9 years whose accounts were hacked. This bank does not care about its customers. @MartinSLewis
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Clare Hughes
(@Clarelou78) reported
@santanderuk I have 2 payments pending on my app both of which were declined last night when the system was down. Will these be credited back to my account as they haven’t been yet?
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legaltweeter
(@legaltweeter2) reported
@santanderuk I’m awaiting with interest the outcome of your investigation into my complaint. I trust you will agree with me that being on hold for 2h 5m to arrange a transfer of funds is outrageous. Your colleague from your customer service team didn’t think it was.
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Ajay Who
(@ajay_who) reported
@santanderuk We have a joint account with Santander. My wifes debit card expired May 2022 and no replacement received. My debit card expired yesterday June 2022 and no replacement received. No communication received either. Fantastic service???
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jakoby
(@JakobyChef) reported
@santanderuk @ScuderiaFerrari @twinklresources How about you fix your banking before launching new products
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Mrs H
(@NinjaHippo) reported
@SaraMac68 @Tonycall1986 @santanderuk I saw a Facebook this morning saying there was an issue with payments being received?
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Karen
(@Pinkribbonmark2) reported
@santanderuk how long is online banking down for?
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Farra Ali
(@iloveyuw2) reported
Shocking SERVICE FROM @santanderuk !!!!
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BooSturgeon
(@BooSturgeon) reported
@NickdMAB @santanderuk Probably looking for compensation for being unable to access accounts for a short time.