Is Santander down in South Ockendon, Borough of Thurrock, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (59%)
-
Transactions (12%)
-
Website (12%)
-
Login (12%)
-
Withdrawals (3%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
-
Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
-
Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
-
simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
-
David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
-
Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
trialsincrypto 🇬🇧
(@trialsincrypto) reported
@DeFi_RuNnEr_ @santanderuk This is just an excuse to block crypto using the fraud card. I use Revolut with no issues. Some may have to setup a separate online account that acts as a middle man to manage the flow of investment. Interesting that they'll accept any amount of money from an exchange though!
-
PC
(@Scottishmanc52) reported
@santanderuk Did we really need Ant n Dec to tell us about Scams!!!! The answer is NO- we definitely did not - someone made a terrible decision to pay these 2 millionaires to represent Santander n it simply makes me want to leave Santander :(
-
JulieInShields
(@juliemac1000) reported
My @santanderuk card was declined at the hairdresser’s. Very embarrassing. I rushed home to check my money was okay and ran down with another card. Plenty of money there. Apparently they were installing a new security system that left me unable to use my card
-
PlanBTC
(@BitRwithoutBTC) reported
From 15th November 2022, #Santander are placing a limit on #cryptocurrency transactions. A limit of £1,000 p/transaction & a total of £3,000 in any 30 day rolling period. The reason is of course to "protect our customers " @santanderuk **** YOU & YOUR PROTECTION🖕 #Bitcoin
-
#Egld Jim (Hexican)
(@DMfan1) reported
@santanderuk how dare you restrict what I spend my hard earned money on! It’s MY money, you are just a service and there’s plenty more out there. I’m leaving you. As for “protecting customers” that’s utter tosh, and you know it.
-
Donna Ross
(@Dross6666) reported
As a long time @santanderuk customer with both a Bank Account & Credit Card, feeling very let down by them due to a credit card issue I’ve had! With all the hardships people are dealing with at the moment, their customer service has been so unhelpful! #customerservice #Angry 😡
-
Donna Ross
(@Dross6666) reported
It’s terrible how @santanderuk leaves no room for human error! Instead they punish their customers by reporting a missed payment on a card LITERALLY straight away, BUT take a month - 6 wks to send updates through to your credit file??!!! “Sorry nothing we can do” they said!
-
Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
-
simopco
(@simopco) reported
@santanderuk terrible customer service via online chat. Question asked 3 times, promised a reply never received. In person visit was told to call. 20 minutes on the phone to an Indian call centre finally got an answer. Dreadful!
-
Ask Trustpilot
(@TrustieSupport) reported
@ScrapNonsense @santanderuk @Trustpilot Hi M, businesses cannot pay to have reviews removed. If you would like to share the email address associated with your review we can take a look and help to provide some context around why the remove has been removed. Thanks!