Is Santander down in South Ockendon, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent Santander outage reports came from the following cities: Gravesend and London.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Mobile App | |
| London |
Mobile App | |
| Newham |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions |
Community Discussion
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Santander Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Ferguson
(@iainferguson77) reported
@santanderuk @santanderukhelp I am pretty sure the fraud hotline I called had just connected me to another customer….. would you like to make the contact with me that you promised 24hours ago? And also sort your IT security? #timeforanewbank
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Mrs T Y6
(@ATea67950272) reported
@santanderuk absolute shambles of a company. You spend millions on ads with Ant and Dec making out that you are friendly and wonderful. I have an ongoing issue with you and I’ve never received such poor communication. As a company you do not know what you are doing.
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Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️🌈🕊️🕷️🇺🇦
(@mrsverypicky) reported
@BarclaysUKHelp Managed to get payment sorted, but not via your CHAPS service. Saying @santanderuk 's details couldn't be verified. Your branch colleague was justifiably nervous about hitting send as was I. Paid by cheque in Santander. Saved £25 CHAPS fee, but probably covers our expenses today!
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Stuart Kane 🏳️🌈🏴
(@StuartKane19) reported
@santanderuk your app crashed during an update, and as a result I'm locked out of the app and online banking. Your helpdesk say that I won't be able to get back into it until NEXT YEAR. This is ridiculous, it should be a simple process to reset someone's access to a blocked app.
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Dzr
(@lwdcourt) reported
@santanderuk Online banking not working again? Are you saving costs by cutting back on electric usage?
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SB Wedding Hair
(@SBWeddingHair) reported
2 1/2 weeks & still no access to my bank accounts @santanderuk @santanderukhelp following fraud through @PayPal account ( no funds taken thank goodness) #nochristmashere #nofoodshop #christmasiscancelled
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Gardenmam Pool
(@GardenmamP) reported
Companies, please rephrase your call waiting message from “ you r in a queue, we are busier than normal” to the real reason “ we don’t employ enough people to provide you with the service you pay for “ . @BritishGas @TheRAC_UK @santanderuk for eg 🙄😣
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Rachel
(@RaiiShakur) reported
@santanderuk will a card work if I have requested a new one (thought I had lost it and now found it) I didn’t block it
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Dr Kit Byatt
(@Laconic_doc) reported
Bizarre that @santanderuk online systems are unable to show the last date/payment of a proportion of my (longstanding) direct debit payments... ...I'd have thought this was pretty key information for a customer—and the ideal task for a computer: storing/retrieving info 🤔
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Ed Henderson
(@edhenderson) reported
@santanderuk Trying to open an account, uploading passport as id and it gets rejected over and over. No clue or hint as to problem. Endless loop. Can you provide example or feedback?