Santander status: access issues and outage reports
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in South Ockendon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (39%)
- Website (26%)
- Transactions (17%)
- Login (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near South Ockendon, England
The most recent Santander outage reports came from the following cities: Dartford, and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford
|
Transactions | 1 month ago |
|
Ilford
|
Website | 1 month ago |
|
Romford
|
Website | 4 months ago |
|
Gravesend
|
Mobile App | 5 months ago |
|
Newham
|
Website | 7 months ago |
|
Barking
|
Login | 11 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Paul Cook (@t_saviour) reported from Romford, England@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Johnny Douglas (@revjdouglas) reported from Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Michael Jones (@mikej2504) reported from Walderslade, England@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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C FreedmanThompson (@courtneyft) reported@santanderuk I deleted my online banking app and reinstalled as I thought it was an issue with my app… now I can’t set it up again! And I need to pay bills and buy food shopping… 😕😕😕
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⫩ Charlotte ⫩ (@scousebird77) reported@santanderuk needs to sort out their online banking!!! Haven’t been able to access it for hours and need to make a transfer!!! 😡😡😡😡😡
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Chloe (@chloe4468) reportedHey @santanderuk any estimated time on a fix? I’m unable to do my shopping
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barry (@barry58272236) reported@santanderuk @santanderukhelp ive been trying to pay a bill all morning if its not paid by today i will get a late payment charge are you going to pay this for me since you changed me from visa to mastercard problem after problem
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Loud (@Loudyloud1985) reported@santanderuk any idea when we will be able to access money. I am stranded, no petrol and cannot get any.
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Anne-Marie Connelly (@annemarie_xo) reported@santanderuk i need to access my money??????????
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The Ündead Son Maxy-Crazy (@KuyaMaxy) reported@Pinkie277 @santanderuk All systems are down. No atm, no online banking.
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KM (@Mulvaney1Kevin) reported@santanderuk Can I suggest a bit more investment in IT support and a bit less in the pockets of Ant and Dec. I don't believe they need the £ as much as customers do.
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Chelsey (@Chelseyjayne87) reported@santanderuk are you kidding me. Technical fault so can't get through on phone. New card sent out. Trying to put my tedco shop through and it saying error. Won't even let me carry on inputting my old card number 🤯 what the hell is going on!!! I have a food shop due tomorrow!!!
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Claire (@Pinkie277) reported@KuyaMaxy @santanderuk Yep. Can't do anything money wise. I get that these things happen, but its been hours now. With very few updates on a fix.