Is Santander down in South Ockendon, Borough of Thurrock, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (56%)
-
Login (20%)
-
Website (14%)
-
Transactions (6%)
-
Withdrawals (4%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent Santander outage reports came from the following cities: London, Romford and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Romford |
Website | |
| London |
Mobile App | |
| London |
Login | |
| Gravesend |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
-
Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
-
Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
-
simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Shannon ☺
(@Shanwak) reported
@santanderuk I transfered a large amount of money into my account this morning without knowing it was down. Signed into the mobile app just now and its not there??? I seriously seriously hope it hasn't been lost.
-
Infusion Plumbing & Htg Ltd 🔥
(@infusion_andy) reported
First time I’ve ever had a problem with @santanderuk and with that you’ve more than earned a little patience from me, hope you fix it soon guys!
-
Luke Cropley
(@LukeCropley) reported
@santanderuk Hi there my “Santander Quick balance” has stopped working for the past week any idea why this might be? This is the first time it’s happened I’ve tried reactivating it but always shows “we can’t display your quick balance right now”
-
Stakker
(@Stakker11) reported
@Dave070386 @santanderuk No app working and can't get online.
-
ニックフランス語
(@nikfantastic) reported
@greg_pell @santanderuk Good Luck, Greg. This is the worst bank for customer service. I’d highly recommend @StarlingBank as their customer service is excellent & they work with pace, urgency, & transparency.
-
Lady Leontia
(@leontiahogan) reported
@santanderuk Card declined, banking online = technical issues! Phoneslines cutting you off after keeping you on loop! Apple Pay down! No information since 14:55 not good customer care @santander 🤨
-
Vicky Gorst
(@GorstVicky) reported
@santanderuk Had no problem with debit/credit card but can't get onto app! Is the issue only affecting some customers?
-
Jimmy James
(@RedJamesH) reported
@gaz_wynne @santanderuk Looks like this issue has been going on since early today, a non working day. I hope your next bank can meet your high service expectations.
-
Sara Johnston
(@imcalledsara) reported
@santanderuk What's happening! Can't pay for anything online and all the website says is 'check back here for updates'. Not the most useful... #santanderdown
-
Kiah Prior
(@Kiahtcp) reported
@santanderuk Are we getting another update?? Any closer to a fix????!!!