Santander

Is Santander down in South Ockendon, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Ockendon, Borough of Thurrock, England 11/04/2025 12:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (38%)

    Website (38%)

  2. Mobile App (33%)

    Mobile App (33%)

  3. Login (21%)

    Login (21%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

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Santander Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hasanyousxf has 🦅 (@hasanyousxf) reported

    @santanderuk @santanderukhelp hi I’ve had my card been decline at cash points and also unable to go through and even with Apple Pay it isn’t working.

  • TreasureRuark JTR ♣♠ (@TreasureRuark) reported

    @santanderuk My card is still not working made me look a right wolly 🙄

  • tweetabecks spooky becks 🎃 (@tweetabecks) reported

    um @santanderuk pls sort ur **** out cos I literally can't make card payments, cheers.

  • DiscosTrains DiscosTrains (@DiscosTrains) reported

    @santanderuk As of 12:50 hrs UK time Santander debit card transactions not possible here in France - card payments in shops and ATM cash withdrawals affected. ATM machines display indicating reason is technical issues (at Santander). Same problem again (as Wednesday this week).

  • reet_petite reet_petite (@reet_petite) reported

    @carol_ann54 @santanderuk @santanderukhelp Don’t apologise! The world wants us to do all our banking on line or by card….but when it all goes wrong, what is the customer meant to do??? #LeftHanging #RantAway

  • dave_grumpy Dave (@dave_grumpy) reported

    @santanderuk Still not working, taking a long time to fix (days!!!?!)

  • sportbilly2014 sportbilly2014 (@sportbilly2014) reported

    Embarrassing to have card declined when no issue with funds. Not good enough @santanderuk

  • charlotteslash Charlotte (@charlotteslash) reported

    @santanderuk I have had my card suspended today is this due to the issue that are currently ongoing?

  • timmyhillier Tim Hillier (@timmyhillier) reported

    @santanderuk trying to make payments in shops but cards not working. What can I do?

  • thewhetherman2 thewhetherman (@thewhetherman2) reported

    @santanderuk My card works but only for PIN payments (not contactless). Is this part of the general problem or should I order new card? Thanks