Santander

Is Santander down in South Ockendon, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Ockendon, Borough of Thurrock, England 03/16/2026 16:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London, Dartford and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomDartford Transactions
United KingdomIlford Website
United KingdomLondon Mobile App
United KingdomRomford Website

Community Discussion

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Santander Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lucyOxley3 lucy Oxley (@lucyOxley3) reported

    @santanderuk am I on the right site for car insurance?

  • keanie14 David McKean (@keanie14) reported

    @santanderuk I’ve been on hold for an hour, and another 45 mins this morning. Any chance you can speed this up and allow me to access my account??! 😞

  • IVFBabyOnBoard K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏻 (@IVFBabyOnBoard) reported

    Hi @santanderuk I’m trying to amend a standing order online, but can’t, getting an error saying payee name isn’t right, however I’m not even trying to change the payee name (nor is it even an option to). Any ideas? Can I amend this over the phone?

  • LukeJanowsk_gb Luke Janowski (@LukeJanowsk_gb) reported

    @santanderuk Just at Stansted Airport 2nd time I can't get into the Lounge which I pay for with the World Ellite card. AVOID applying definitely not worth the £15 a month. This is supposed to be the Select service?

  • rogerc32 roger (@rogerc32) reported

    @santanderuk your customer service is appalling,left on hold forever 💀💀💀

  • mdacollege MDA College (@mdacollege) reported

    1/2 - Appealing customer service from @santanderuk . They put a block and suspended our business account with no reason. Our business bank account has been suspended for over 10 days with no information provided or updates from Santander. @santanderukhelp @santanderukbiz

  • rzeta0 Tariq ☕ (@rzeta0) reported

    @rjonesplymouth @santanderuk Ah the miracle of the free market, finding by itself the optimum point at which it can torture citizens without too much impact on profits. Ps sorry you're going through this. It's a sign of general malaise when almost every service, public or private, is a headache to endure.

  • lambsear4 lambs_ear (@lambsear4) reported

    @santanderuk As understaffed as ever. Still waiting for customer services…31 mins and counting⏱

  • darrensmithmda Darren Smith (@darrensmithmda) reported

    @santanderuk 0 response rate and 0 customer care. They dont care about Businesses.

  • ruthyderbs ruth derbyshire (@ruthyderbs) reported

    @santanderuk what is going on with student accounts? My daughter still hasn’t received rail card despite 3 different phone calls - being on hold for 40 mins/ passed from dept to dept/ being cut off? System is broken! @MartinSLewis