Santander

Is Santander down in South Ockendon, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Ockendon, Borough of Thurrock, England 11/14/2025 14:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (24%)

    Website (24%)

  3. Login (24%)

    Login (24%)

  4. Transfer (6%)

    Transfer (6%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomNewham Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • m__londonn MBOOGIE 🇯🇲 (@m__londonn) reported

    Everyday this @santanderuk app is down. So damn unreliable!

  • harryc07184571 Harry c (@harryc07184571) reported

    @santanderuk is there issue with transfers going in ??

  • hantskentflyer Brett 🇩🇪🇬🇧 (@hantskentflyer) reported

    @santanderuk Had no issues about 0800

  • scousekev36 Scousekev36 (@scousekev36) reported

    @santanderuk Can’t access online account or even withdraw cash what’s happening

  • livethedream134 A Simmons (@livethedream134) reported

    @santanderuk According to your website card payments are working but this is false card getting refused for contactless payments.

  • ellie_pattacake Elizabeth Patterson (@ellie_pattacake) reported

    @santanderuk you’ve returned my payment and I can’t seem to speak to a human. Been on hold 30 mins and your chatbot is absolutely zero help. Crap customer service. I literally want to give you money and your not allowing me!

  • brendasibley brenda sibley (@brendasibley) reported

    @santanderuk been unable to access online banking this morning is there an issue with the site?

  • clala79 Charlotte (@clala79) reported

    @santanderuk mobile and internet banking down again? #mobilebanking #CustomerExperience #Santander

  • RhysKT91 Rhys KT (@RhysKT91) reported

    @santanderuk @santanderukhelp I have transferred money from my Santander current account to another account and it is not appearing in the second account. Is this related to the ongoing issues this morning and when will it be resolved? Will the money be transferred successfully?

  • k30nya 'Nia (@k30nya) reported

    @santanderuk Not working again. App and website down again today