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Santander

Santander down? Current status and problems in South Ockendon, Borough of Thurrock, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 27% Website (27%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near South Ockendon, England

The most recent Santander outage reports came from the following cities: Dartford, and Ilford.

CityProblem TypeReport Time
Dartford Transactions 27 days ago
Ilford Website 27 days ago
Romford Website 4 months ago
Gravesend Mobile App 4 months ago
Newham Website 6 months ago
Barking Login 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • t_saviour
    Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • mikej2504
    Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • LeighBristow
    Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • KingmanSimon
    simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenNorth3
    S N (@StephenNorth3) reported

    @TheFCA @santanderuk my father 90 has not been able to access his account online for two weeks. Website suggests action on his computer which he can’t do - he’s not an expert in clearing cookies and caches. My bank doesn’t require these kinds of intervention. 1/2

  • mikejames0082
    Michael Hughes (@mikejames0082) reported

    @santanderuk hi I have a old account from Abbey National which I still use but I want to register for online banking. All I have is 12 digit account number. Can you help?

  • jasontr51742364
    jason trotter (@jasontr51742364) reported from Northamptonshire, England

    @santanderuk I’ve been waiting on hold over 90 mins over a two day period and still haven’t got through to anyone to help with my mortgage I don’t have that sort of time to wait

  • maxbluenose
    Maxine Hussey (@maxbluenose) reported

    @santanderuk so it’s now 6 days (3 working days apparently) since you blocked my account with no proper explanation! No access to be able to pay bills relying on family…..total disgrace Santander! All for trying to open a fixed saver with, @Tandem_Bank When will you call me???

  • Traceygifford4
    Tracey gifford (@Traceygifford4) reported

    @JackamoRoad @santanderuk Absolutely disgusting service

  • lizalraczi
    Liz Raczi (@lizalraczi) reported

    @santanderuk is the mobile banking app currently down? I am unable to connect.

  • MjpDocument
    mjp document scanning (@MjpDocument) reported

    @santanderuk Why is it you never answer my claims company about my dsar been a year now. Just playing games, terrible company

  • krae_on
    Kieran Rae (@krae_on) reported

    @LeeaaronH @santanderuk Cheers, ClearScore definitely seeming the recommended site. Not feel dodgy handing over banking info though? I remember looking a while back and just noped out of the required info 😶

  • meano10
    Ben (@meano10) reported

    @santanderuk bit worrying when you call up because you need help and some **** is looking at and discussion someone elses account instead of yours ain't it 😳

  • KBCara
    KBCara 💙 (@KBCara) reported

    @santanderuk impossible to get through, on hold forever, and constantly redirected to online ... then you quit the queue, go online and it tells you that you can only do action by calling! ridiculous.