Is Santander down in South Ockendon, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in South Ockendon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (36%)
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Transactions (21%)
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Website (21%)
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Login (16%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent Santander outage reports came from the following cities: London.
City | Problem Type | Report Time |
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Website | ||
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Community Discussion
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Santander Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Jen (@jenofthejenjen) reported from Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Johnny Douglas (@revjdouglas) reported from Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Anna Pattenden (@CopybyAnna) reported from London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Paul Cook (@t_saviour) reported from Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Webbo (@Webbo2306) reported from Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Nuclear Summer (@lizardUnicorn) reported from London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Michael Jones (@mikej2504) reported from Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Judith Hall (@judithhall67) reported from Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Paul McCann (@BigestPaul) reported from Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Herbert (@lherbert09) reported
@santanderuk Can you help? I tried to deposit cash today at 2 branch ATMs and neither would accept cash deposits. Do I have to physically go into the branch to do this?
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Gemma Harris (@GemmaHa24502185) reported
@santanderuk are such a joke!!! 😡 Same problem for 2 weeks Same failed " we've fixed it now it's all working " for 2 weeks More inconvenience and terrible / rude customer service for 2 weeks 😡 With no sign of anything improving or being put right! 😡
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Chris Newman (@eat_th1s) reported
@santanderuk really disappointed in your mortgage team. Have a deadline for completion but earliest you can get a valuation survey is 3 weeks?? I got a structural arranged in 5 days. When I talk to your team about it they are unable to offer any solutions or help at all 😤🤬
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💖SophieThompsonSuperFan💖 (@Support4Sophiex) reported
@santanderuk The app is still not working properly!! Do you know when the issue will be fixed?? Thank you.
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Mike Allison (@MikeAllisonNHS) reported
If anyone has a current account with @santanderuk seriously consider closing it. All funds stolen yesterday no contact, no OTPs. Response from @santanderuk we’ll look into it and you might hear from us in 15 working days! Unbelievably poor response
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Tatiana Gomez (@tatiig88) reported
@CraigDu62835353 @santanderuk Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.
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elaine murphy (@ellie_may15) reported
@santanderuk tried to get through to mortgage dept 4 times today.. kept on hold for a total of 1 hour 43 mins between the 4 calls as had to put phone down as have work to do!! Is there actually anyone there in the mortgage dept ?? Can someone please call me???
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(((ArabellaLovejoy))) (@ArabellaLovejoy) reported
Shrewd move @santanderuk, update the app, to a version my friend's phone cannot use, and then when she tries to log into the web site, she is asked to verify the log in, via the app she can no longer access.
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Luke Walker (@Walks_Luke) reported
@santanderukhelp 15:58 Exactly 3 Hours Waiting @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Support Ever
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Luke Walker (@Walks_Luke) reported from Solihull, England
@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever