Santander

Is Santander down in South Ockendon, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Ockendon, Borough of Thurrock, England 02/04/2026 12:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • astra973 Alex (@astra973) reported

    the usually super reliable online banking service from @santanderuk has decided to go down just in time for me to pay corporation tax. if it doesn’t go back up today will you guys cover my fine, or pay the cost of a debit card transaction? its c 0.1% of the transaction size.

  • SarahHeleneuk Sarah Hélène ⛵ 3.5% 🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    So Ive suffered #Transphobia again at the hands of @santanderuk security team after they contacted me. It seems I'm going to have to pay to go to a branch to get my card out of jail .. and no compensation for their error. #Santander @financialombuds

  • fatdog123ty Fatdog123ty (@fatdog123ty) reported

    @Andrew_RElliott @santanderuk Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • Browney120417 David Brown (@Browney120417) reported

    @santanderuk @santanderukhelp over 6 hours on hold over 7 calls and yet again a dropped call. Worst customer service since earth began

  • lou26chris louisa hardy (@lou26chris) reported from Sudbury, England

    @santanderuk after holding for over 20 minutes you cut me off 😢😢 I need to get a message to an advisor I saw this morning in my local branch . It is to do with closing my kate fathers accounts down .

  • mk_gr Marcus is still my name (@mk_gr) reported

    @santanderukhelp It's now June 29th, and apart from an email saying something along the lines of "we have raised this with the specialist loan contact" I still haven't heard back from anyone regarding this issue. Is this how @santanderuk treats all its customersr?

  • Jacksicko Jack Baker (@Jacksicko) reported

    @santanderuk Put as much effort into customer service you might be on to a winner

  • BoxKatie Katie Hannah (@BoxKatie) reported

    @santanderuk can you help me please? I have a question about my debit card - the online chat logs me out and I’ve been waiting for a call for over 30 minutes.

  • agw1437 A.G.W. 🇬🇧 (@agw1437) reported

    @calvinrobinson Not @santanderuk . They consistently lowered all the benefits they got people to sign up with. My elderly mum was caught in a scam and santander wouldn’t refund - we are with the ombudsman now. It’s a truly awful bank. Arrogant and uncaring.

  • K878765257 🌼K~S~W🌼 (@K878765257) reported

    @santanderuk @santanderukhelp need to make an appointment for a branch visit, how do I do that? Via the website?