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Santander

Santander status: access issues and outage reports

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near South Ockendon, England

The most recent Santander outage reports came from the following cities: Dartford, and Ilford.

CityProblem TypeReport Time
Dartford Transactions 1 month ago
Ilford Website 1 month ago
Romford Website 4 months ago
Gravesend Mobile App 5 months ago
Newham Website 7 months ago
Barking Login 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • t_saviour
    Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • mikej2504
    Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • courtneyft
    C FreedmanThompson (@courtneyft) reported

    @santanderuk I deleted my online banking app and reinstalled as I thought it was an issue with my app… now I can’t set it up again! And I need to pay bills and buy food shopping… 😕😕😕

  • scousebird77
    ⫩ Charlotte ⫩ (@scousebird77) reported

    @santanderuk needs to sort out their online banking!!! Haven’t been able to access it for hours and need to make a transfer!!! 😡😡😡😡😡

  • chloe4468
    Chloe (@chloe4468) reported

    Hey @santanderuk any estimated time on a fix? I’m unable to do my shopping

  • barry58272236
    barry (@barry58272236) reported

    @santanderuk @santanderukhelp ive been trying to pay a bill all morning if its not paid by today i will get a late payment charge are you going to pay this for me since you changed me from visa to mastercard problem after problem

  • Loudyloud1985
    Loud (@Loudyloud1985) reported

    @santanderuk any idea when we will be able to access money. I am stranded, no petrol and cannot get any.

  • annemarie_xo
    Anne-Marie Connelly (@annemarie_xo) reported

    @santanderuk i need to access my money??????????

  • KuyaMaxy
    The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @Pinkie277 @santanderuk All systems are down. No atm, no online banking.

  • Mulvaney1Kevin
    KM (@Mulvaney1Kevin) reported

    @santanderuk Can I suggest a bit more investment in IT support and a bit less in the pockets of Ant and Dec. I don't believe they need the £ as much as customers do.

  • Chelseyjayne87
    Chelsey (@Chelseyjayne87) reported

    @santanderuk are you kidding me. Technical fault so can't get through on phone. New card sent out. Trying to put my tedco shop through and it saying error. Won't even let me carry on inputting my old card number 🤯 what the hell is going on!!! I have a food shop due tomorrow!!!

  • Pinkie277
    Claire (@Pinkie277) reported

    @KuyaMaxy @santanderuk Yep. Can't do anything money wise. I get that these things happen, but its been hours now. With very few updates on a fix.