Is Santander down in South Ockendon, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jodie Wellstead
(@JodieWellstead) reported
@santanderuk what is going on today? App not working, website not working, phone lines not working, some people can’t even use their cards!!!!! And nothing from you to clarify what’s going on?!
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Mick Dennis
(@MickDennisReal) reported
All online services down at @santanderuk. Over at @santanderukhelp they’re admitting this in replies. But there’s no overarching, apologetic announcement from anyone.
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marion
(@xxmazzaxxx) reported
Just because you are doing maintenance. @bancosantander @santanderuk you have no one manning your phone lines and the app has gone down. Cheers for spoiling my shopping trip. Time to change banks I think. 2nd issue in 2 days. Imagine not being able to gain access to your funds
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ye reyt lad
(@OnlyTheeKayCee) reported
@santanderuk mobile app isn’t working 👍🏻
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Howard
(@Howardsway17) reported
Hmm, closing branches, shonky IT maintenance... I may need to rethink who I bank with @santanderuk. Very frustrating customer experience. In the meantime, I would be grateful if online banking was fixed asap, Saturday am is the only time I get to catch up with admin.
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GatehouseProofreading
(@GatehouseProof1) reported
@santanderuk hello, needing to transfer money but cannot log in. Can you confirm when the service will be back on please?
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Di Carter
(@Dicarter64) reported
@santanderuk app says overnight maintenance until 6am. It's now 10am and it's still not working! I need to access my account
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Dave Makepeace
(@Peacemaker535) reported
@santanderuk how can your online banking be down? Sort it!!
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gords
(@nodrogwolfie) reported
@Sharpyms1984 @AlastairCHogg @santanderuk Card worked this morning at Cash machine and store payment. App not working at moment
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Ruby
(@Ruby29201698) reported
@santanderuk please explain why I can’t long in to my app account or long into banking account Or noooooooo one is actually working to answer any phone calls U can’t even report ur card stolen