Is Santander down in South Ockendon, England?

Problems in the last 24 hours in South Ockendon, England

Santander signals over the past 24 hours, with local activity from South Ockendon, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Santander Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

• 
  Mark Thorley (@MarkThorley1) reported 1 minute ago from Blackheath, England

  @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

• 
  simon kingman ⭐⭐ (@KingmanSimon) reported 4 minutes ago from Crayford, England

  @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

• 
  Paul Cook (@t_saviour) reported 17 minutes ago from Romford, England

  @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

• 
  Webbo (@Webbo2306) reported 24 minutes ago from Bexleyheath, England

  @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

• 
  Johnny Douglas (@revjdouglas) reported 28 minutes ago from Hextable, England

  Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

• 
  Paul McCann (@BigestPaul) reported 36 minutes ago from Bromley, England

  @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

• 
  Judith Hall (@judithhall67) reported 37 minutes ago from Bromley, England

  @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

• 
  Michael Jones (@mikej2504) reported 39 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

• 
  Jen (@jenofthejenjen) reported 42 minutes ago from Bromley, England

  @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

• 
  Leigh Bristow (+_+) (@LeighBristow) reported 56 minutes ago from Gravesend, England

  @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Pixel Princess (@PixelPrincessRG) reported 4 minutes ago

  @chaosprimeZ @santanderuk i had similar issues with them a while back. Ive now moved to Nationwide.

• 
  BH (@Welshyyyyy) reported 5 minutes ago

  @The_Swell_Shark @santanderuk Couldn't agree more, it's absolutely awful

• 
  Dr. Jacob Kalve ✡️ (@PeterKalve) reported 5 minutes ago

  @Rehiana1980 @santanderuk You said you want to nail down the coffins of Jews who happen to believe Israel has the right to exist (presumably including the overwhelming majority of British Jews). How does that help any of your patients who happen to be Jewish?

• 
  Nigel Burger (@jonathoncloud1) reported 9 minutes ago

  @santanderuk message sent, but not holding out much hope as you have managed to ignore all recent emails ever since you offered compensation following your errors.

• 
  Sports Takes (@nfl_seahawks00) reported 11 minutes ago

  @santanderuk The only problem is that this is a closed account from years ago. Would I be able to resolve this in the bank

• 
  Edward Terry (@iamedterry) reported 18 minutes ago

  @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.

• 
  AP (@andyparsons3) reported 21 minutes ago

  @santanderuk @santanderukhelp thinks it is a five-star rating but customer service response time that belongs in the last century. Pick one to be proud of.

• 
  Ali (@callyoubetty) reported 23 minutes ago

  The Santander facility for paying in a cheque is terrible. When I use Halifax, it works first time. Sort it out, @santanderuk.

• 
  AP (@andyparsons3) reported 26 minutes ago

  @santanderuk so disappointed that the help people can’t actually help, no calls, no support, no customer duty - this should serve as a warning to anyone thinking @bancosantander can operate a banking licence - they can’t

• 
  BigBadBob (@Bobbadbig) reported 28 minutes ago

  @MsSC1986 @santanderuk Car *** was the same. Handed car back, started getting letters about arrears and dire consequences for credit rating. "Oh just ignore that, the system sends letter it's not supposed to. It's a known bug". Well ******* fix it then! Piss poor and a very poor advert for yourselves