Santander

Is Santander down in South Ockendon, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Ockendon, Borough of Thurrock, England 02/19/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kimberleytough 💫🧚‍♂️🥀Kimberley Tough💃🏾🧚‍♂️💫 (@kimberleytough) reported

    @XMeekin @MorganBroadcast @santanderuk Wtf! They are basically inviting criminals

  • LittleBitMe_ Smile! :) (@LittleBitMe_) reported

    @NP20193 @MorganBroadcast @santanderuk I've been with them about 10 years, no issues. (Thankfully) However... After reading this thread, I think I'll be switching. This is NOT on.

  • GaryLinakar Gary Linekar's ****** 💛💙 (@GaryLinakar) reported

    @MorganBroadcast I will never use them. this is the start of the banks shirking the responsibility of safe banking and making us pay... not them. let them rot. One bank will recognise this, support customers and we'll use them instead. @santanderuk can kiss my ***.

  • lornas1888 lorna shevlin (@lornas1888) reported

    @MorganBroadcast Then when you goto the financial ombudsman you can show you've given @santanderuk every opportunity to resolve and they haven't. Might take a bit longer for you to get your money back but it'll hopefully go in your favour with the ombudsman Please DM if there's any help you need

  • VenousRising Legion (@VenousRising) reported

    @MoorgateMermaid @santanderuk Access to gym/lockers/phone ... seems like someone with "history" at the location. 🤔

  • MaryWyn31614393 Mary Wynne (@MaryWyn31614393) reported

    @PaulTinhat @MorganBroadcast Wow how callous. You obviously haven’t read it through properly have you. Her point is Santanderuk are accusing her of sharing/writing down her PIN when she hasn’t done anything of the sort. That’s her point!

  • Scotontherock5 Abi 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Scotontherock5) reported

    @ScienceNelson Absolutely awful this has happened and @santanderuk needs to do more! As for @VirginActiveUK it wouldn’t surprise me that police will investigate why security wasn’t working that day. I’ll make sure to never be involved with both these companies. Bad service.

  • DaveyJunction Dave (@DaveyJunction) reported

    @MorganBroadcast I’m rooting for you today, sounds to me like @VirginActiveUK have a problem with an insider there, they need to investigate that issue as a matter of urgency. But clearly @santanderuk’s customer service has been beyond appalling. Fingers crossed for a positive resolution asap!

  • SolwayShiatsu 🐾Nikki💙 (@SolwayShiatsu) reported

    @MorganBroadcast This is truly dreadful. thankyou so much for sharing this I've been less than happy with @santanderuk closing all my local branches and leaving me with a 27 mile trip if i need to use the bank, so hearing this awful lapse in security given me that final push to close my account

  • PedalPlodder Dawn-Pedalplodder (@PedalPlodder) reported

    @PeterDbrash @MorganBroadcast As a long term @santanderuk customer, I'm extremely concerned about this! Especially as simply transferring the stolen phone's SIM card to another phone gets around the phone security.