Is Santander down in South Ockendon, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (15%)
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Website (13%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent Santander outage reports came from the following cities: London, Romford and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Romford |
Website | |
| London |
Mobile App | |
| London |
Login | |
| Gravesend |
Mobile App | |
| London |
Mobile App |
Community Discussion
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Santander Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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John Bell
(@JohnBel84071355) reported
@santanderuk Dear muggers and thieves if you don't know I am taking my money out you soon will do when I use a santander ATM that can be heard down the high Street. The only thing its missing is a searchlight on the user
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Paul M O'Toole
(@paulmoToole) reported
@santanderuk Hi wonder if you can help! If you pay someone from your Santander account for doing a job(paying for a service) that’s Not been completed can you ask you the bank to get involved and ask for the money back… as this trades person is not coming back
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inthegarden
(@XGPinthegarden1) reported
@santanderuk hi, your new boosts are not working tonight, I'm being sent round and round logging in to be told, "Your session has expired." Would be nice to be able to log on more than once.
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Buyers Report
(@BuyersReport) reported
Trying to obtain a refund from a seller that supplied goods not fit for purpose @santanderuk I believe they are stalling so as to run down the clock. Should I inform them I will make a s.75 claim if they do not refund the money forthwith? Should they be entitled to any time?
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JAD
(@Blurbmuz) reported
@santanderuk @LloydsBank why are your savings interest rates still so crap? Nationwide are offering up to 4.75% for locked in savings. Your 2&3 year savings would still be low even if it was an easy access savings account!
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Frances Darling
(@franceydarling) reported
@santanderuk why does your website say your fraud team is open 24 hours a day when the phone line is actually closed? I've just had an unauthorised transaction that I was able to cancel on the app but am unable to call immediately as advised as the phone line is closed
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Elaine
(@l4_esm) reported
@santanderukhelp @santanderuk 2 hours on hold now. Facebook chat told me to call tomorrow as you close at 6! Does that mean you stop working at 5?!?!
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Elaine
(@l4_esm) reported
@santanderukhelp @santanderuk WORST customer service ever. Over an hour on hold. Eventually someone connect and then says he needs to transfer and i'm back on hold! For another hour on hold,still holding On line chats are useless. This is the third time i've had to contact
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Hank🇺🇦
(@Anthole) reported
@santanderuk Hi, First direct have issued £500 interest free on their overdraft. Is this something you are able to provide to help with the cost of living crisis?
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Sterling Edwards
(@Sterlin33454094) reported
@santanderuk Milton Keynes running a Bank like the New Order all Branches closed in Milton Keynes around five Branches now down to one Branch and that closes at 3.0 pm poor Show santander and few Staff no appointments this month , maybe I was in the Doctors Surgery ! ?