Is Santander down in South Ockendon, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (43%)
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Login (24%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent Santander outage reports came from the following cities: London and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Gravesend |
Mobile App | |
| London |
Mobile App | |
| Newham |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
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Santander Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Rowlands
(@cjr1968) reported
Bloody hell @santanderuk when you block me out of my online bank account the least you can do is answer the phone! On hold over 5 minutes already.
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Creature Tales
(@creaturetalesuk) reported
@santanderuk appalling service today. Unable to speak to a mortgage advisor in branch? Who made this decision and how are they still apart of your company? Decision can only have been made to provide no service to customer and remove local jobs
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Samantha Bull
(@Sammiebutler88) reported
@santanderuk are there currently issues with the banking app as i can't get it to open
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Krissy P
(@kelp888) reported
disappointing result trying to continue mortgage @santanderuk #nhsworker working two jobs within the #nhs wouldn’t accept second income as not having a payslip every week even tho good income every month. needing to move and leave mortgage early.#thanksfornothing @antanddec
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Matthew Marks
(@MatthewMarks42) reported
.@santanderuk How is an email entitled "We've got news for you" telling me how much (little) I have earned from my current account a "service message" allowed when I indicate I don't want to be bombarded with marketing emails?
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JM
(@hanga17) reported
@santanderuk why are your customer services so pathetic? I've repeatedly chased and was promised a response by 48hrs and promised a call at 5pm by close of business today 8pm by back office team. And surprise surprise didn't get the call. Clearly its urgent for me, but not for u
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Angela O'Brien
(@GrecianGirly) reported
@ashtonkeevil @LloydsBank My problem is with @santanderuk . I have never experienced anything like it. 😕
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KarenT
(@KMTurnip) reported
@santanderuk I'm trying to open a current account but I work in the third sector - your drop-down on the form only offers public sector, private sector and armed forces. What do I do?
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Aimee T 🐇👸🏼👩🏼🦽
(@Bunnyaimee) reported
Jesus..just spoke to the most patronising bloke on @santanderuk customer service line. Idk if hes having a bad day or just thinks im stupid for not knowing something but christ..what ******** was his problem...
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JR
(@James2022R) reported
@santanderukhelp @santanderuk I have explained that the address you have provided is not working, and requested you contact me by PM. Have you reverted to the same appallingly low standard as your colleagues? @TheFCA