Santander

Is Santander down in South Ockendon, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Ockendon, Borough of Thurrock, England 02/18/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JodieWellstead Jodie Wellstead (@JodieWellstead) reported

    @santanderuk what is going on today? App not working, website not working, phone lines not working, some people can’t even use their cards!!!!! And nothing from you to clarify what’s going on?!

  • MickDennisReal Mick Dennis (@MickDennisReal) reported

    All online services down at @santanderuk. Over at @santanderukhelp they’re admitting this in replies. But there’s no overarching, apologetic announcement from anyone.

  • xxmazzaxxx marion (@xxmazzaxxx) reported

    Just because you are doing maintenance. @bancosantander @santanderuk you have no one manning your phone lines and the app has gone down. Cheers for spoiling my shopping trip. Time to change banks I think. 2nd issue in 2 days. Imagine not being able to gain access to your funds

  • OnlyTheeKayCee ye reyt lad (@OnlyTheeKayCee) reported

    @santanderuk mobile app isn’t working 👍🏻

  • Howardsway17 Howard (@Howardsway17) reported

    Hmm, closing branches, shonky IT maintenance... I may need to rethink who I bank with @santanderuk. Very frustrating customer experience. In the meantime, I would be grateful if online banking was fixed asap, Saturday am is the only time I get to catch up with admin.

  • GatehouseProof1 GatehouseProofreading (@GatehouseProof1) reported

    @santanderuk hello, needing to transfer money but cannot log in. Can you confirm when the service will be back on please?

  • Dicarter64 Di Carter (@Dicarter64) reported

    @santanderuk app says overnight maintenance until 6am. It's now 10am and it's still not working! I need to access my account

  • Peacemaker535 Dave Makepeace (@Peacemaker535) reported

    @santanderuk how can your online banking be down? Sort it!!

  • nodrogwolfie gords (@nodrogwolfie) reported

    @Sharpyms1984 @AlastairCHogg @santanderuk Card worked this morning at Cash machine and store payment. App not working at moment

  • Ruby29201698 Ruby (@Ruby29201698) reported

    @santanderuk please explain why I can’t long in to my app account or long into banking account Or noooooooo one is actually working to answer any phone calls U can’t even report ur card stolen