Is Santander down in South Ockendon, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent Santander outage reports came from the following cities: Gravesend and London.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Mobile App | |
| London |
Mobile App | |
| Newham |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions |
Community Discussion
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Santander Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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ernmander
(@ernmander) reported
@Ioan_Said @santanderuk It was down yesterday too
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Simon Goldman
(@goldie_oz) reported
Patience wearing thin with @santanderuk @TfL bike hire scheme. The tech was always terrible but now an effective multiple-fold price increase (£2 per day to £1.65 per hire) a massive disincentive for cycling (?!) and with hire stations that don’t recognise credit/debit cards
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Gillian Hill
(@Gill_WWA) reported
@MartinSLewis can you help us? No one seems to be able to get through to @santanderukhelp @santanderuk and this is causing huge issues for us. We are waiting hours on end for calls to be answered and often calls are dropped. Even the complaints line isn’t being manned!
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TorquieNoodle
(@torquienoodle) reported
Ludicrous customer service from @santanderuk Try to actually pay them money and branch refuse to help saying need to call hotline. Now been an hour trying to call so that I can simply make a payment to the right account so it doesn’t rupture my mortgage.
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Cyrus aka Mr DBF 😎
(@dirtybutfresh) reported
@santanderuk I’ve been on the phone over and hour to report fraudulent activity on my account and I’m still on hold I’m changing to Barclays there a better bank 🏦 because your service is appalling to say the least
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sarah duggan
(@sarahjaduggan) reported
@santanderukhelp @santanderuk over 17hours on hold over 3 days and keep getting cut off before I get through Had our DIP before the announcement, dream home lined up and feels like it's going to fall through our fingers because I can't get you on the phone - help?
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chris
(@chris78james) reported
@santanderuk anyone around to answer the phone in the fraud department, gets abit boring waiting for over half an hour to deal with a problem. Who compensates for my time lost dealing with this?
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Richard Norton
(@NortonTweets1) reported
@santanderuk I have multiple products with you and am in the process of switching mortgage deal from one Sant product to another. I’ve spent 4 hours on hold to you in the past 3 days and cannot get through to your mortgage dept. You virtual assistant is useless. Please help!
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Truth Hurts
(@onlyspkthetruth) reported
@santanderuk great policy you have that “security locked accounts” can only be unlocked by the account holder attending branch with ID. how does that work when the a/c is in a care home with dementia,the family have power of attorney but can’t access the a/c to pay for the home?
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K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏻
(@IVFBabyOnBoard) reported
Hi @santanderuk what is the earliest I can re-fix my mortgage if it’s current rate expires Feb 2023?