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Santander

Santander down? Current status and problems in South Ockendon, Borough of Thurrock, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 25% Website (25%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near South Ockendon, England

The most recent Santander outage reports came from the following cities: Dartford, and Ilford.

CityProblem TypeReport Time
Dartford Transactions 27 days ago
Ilford Website 28 days ago
Romford Website 4 months ago
Gravesend Mobile App 4 months ago
Newham Website 6 months ago
Barking Login 11 months ago

Community Discussion

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Santander Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • t_saviour
    Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • mikej2504
    Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dave28263
    Dave (@dave28263) reported

    @santanderukhelp @santanderuk or cut off 4 times trying to call them and then when I get through I get put on hold for 40mins on top of that the lady was giving me attitude I felt abit like I was being told off then I ring back to get cut off again amazing service

  • wacko_50
    Colin Jackson (@wacko_50) reported

    I’ve spent over 2 HOURS on hold waiting to speak to @santanderukhelp @santanderuk - have been cut off twice before even speaking to someone. They think there’s fraudulent activity. There’s not. Absolutely appalling customer service. Accounts will be closed ASAP.

  • garbs75
    Adam (@garbs75) reported

    @santanderuk (Pt 4) why is it that as I’m clearly the victim of a fraud myself now I’m being treated as a suspect? I’m a normal working bloke with no weird or suspicious activity on my account since day 1. I’ve been told this could take 10 working days to resolve!!

  • G13Julie
    Julie Shackman (@G13Julie) reported

    @pacarnahan Oh @santanderuk have been a complete nightmare - have not been able to do on-line banking for two weeks! I have had enough! Terrible customer service!

  • d_humbled
    Humbled D (@d_humbled) reported

    @PayPal is absolutely bullshit!!! How dare you take my money from @santanderuk and then block me from sending money back to Santander. That’s not cool at all! I want an explaination for this immediately??? @PayPal after 10 years of service and payments I’m closing my account.

  • ADH565
    ADAM #FBCoalition2024 🇬🇧🇪🇺🇦🇺🇺🇦🏳️‍🌈🔶🌹 (@ADH565) reported

    Hi @santanderuk maybe you should take a leaf out of #nationwide's service manual on how to treat clients, just received mortgage offer honouring rate offered few weeks before the market crash. Unlike some who dragged out for months and then found an excuse not to offer.

  • RaviSundaram97
    Ravi Sundaram (@RaviSundaram97) reported

    @financialombuds @santanderuk unbelievable customer service. online access 2 our own blocked for the last 3 days. Everyday we ate calling and chatting to various guys. Today after 4 one hr on hold a guy came and asked some couple of same questions & without (1/3)

  • d_humbled
    Humbled D (@d_humbled) reported

    @PayPal is absolutely bullshit!!! How dare you accept transfers from @santanderuk and then block me from sending money to Santander. That’s not cool at all! I want an explaination for this immediately @PayPal after 10 years of service and payments I’m closing my account.

  • RaviSundaram97
    Ravi Sundaram (@RaviSundaram97) reported

    17 years of being loyal customer for @santanderuk (from the days of abby) is waste. Should we look for a different bank??

  • KeysieNFT
    Rochelle K (@KeysieNFT) reported

    @santanderuk Can you at least call before you block someone’s card, you’ve left me stranded up London, now going to be charged full travel as I couldn’t tap out and now I can’t even get myself dinner as you close at 8PM CHEERS!!