Is Santander down in South Ockendon, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Seeta Rashid
(@seetar123) reported
@santanderukhelp Absolutely disgusting service. @santanderuk. Received email to say that I need to get in touch with first exchange. I am your customer, I went through Santander. You are still responsible and accountable though you choose to use a 3rd party.
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Lady of Crypto 💎👑
(@LadyofCrypto1) reported
@santanderuk You don't support transactions to #crypto exchanges. I get your ads on #cryptotwitter. Sort out your ad targeting.
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Peter Latimer
(@L100Peter) reported
@santanderuk - Neil came back to me and promised a response within 48 hrs. What sort of **** is this? If they can't nip the problems in the bud they're on their way to an early bath!
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Simon Johnson
(@SimonCJohnson1) reported
@santanderuk we have an elderly friend who is not technically proficient. What is Santander’s policy on supporting this group to ensure they have access to their banking facilities without having to use tech?
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Jim Irvin
(@jimirvinuk) reported
@santanderuk WTF, phone numbers have disappeared from your website and it's literally impossible to find a way to speak to a human being with a quick query. And your chat bots are useless. No amount of rephrasing got me close to an answer.
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Clare Redfern - Inspired Beauty and Minds
(@ClareRedfern) reported
@santanderuk why is it impossible to remove myself from a joint account without both parties coming into branch? What if (it’s not) this was about domestic violence or coercive control? I shouldn’t have to ask their permission @MoneySavingExp
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Rosie Posie 🦎
(@Mosaliee) reported
@santanderuk pls help. I am trying to get on the app to move some money and it says "we have stopped the app as you seem to have an app that isnt secure"????
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Lisoruss
(@lisoruss) reported
@santanderuk I have just been cut off mid call by one of your agents then cut off again as soon as I was connected on my next call. Your customer services are terrible!
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Peter Latimer
(@L100Peter) reported
@santanderuk I'm trying to Switch to your bank but Saundra Ruttledge sent me an email saying she can't recognise my donor account. Of course there is no reply to this mail or info where to go to rectify. Total useless **** - stop hiding behind a no-reply mail
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sal
(@salkapoor) reported
@santanderuk the worst customer service I have ever encountered. By far.