Is Santander down in South Ockendon, Borough of Thurrock, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nancy Lewis
(@nancymay21) reported
@santanderuk My husband has been on the phone trying to get through to the fraud line since 1pm this afternoon. Your service is a joke. When this has been resolved I will withdrawing all our money. And banking elsewhere. 😡😡
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Holly Wimbridge
(@HollyWimbridge) reported
@santanderuk @santanderuk I’d like to know why I’ve been waiting 2 weeks for a call back from your complaints and investigator team after having all of my money stolen, customer service at its finest
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Ian J Brown
(@ijb19662) reported
@BarclaysUKHelp Paying in coins and collecting more money bags, this should a basic for your customers. Thankfully @santanderuk were able to provide a better service at the time they said they were open so I paid the money into my savings account instead. They now have my money.
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Tanus Zada
(@ZadaTanus) reported
@santanderuk can you please pick up the phone? I have been 3 hours waiting and I only want to change bank account details for my mortgage payment. This is terrible customer service #badcustomerservice #santanderuk
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Lux 💙☺️ They/Them
(@VulpixLux) reported
@RiderLAK @santanderuk Pretty sure its lack of staffing. That's the problem with my local Santander anyhows
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David Pollard
(@davpol8112) reported
@santanderuk Santander Bank’s Sandi automated response chat seriously needs looking into. After it has repeatedly answered your query with an automated response that completely fails to help, it messages ‘ Can I help you with anything else? Infuriating!
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Stephen Milburn
(@memyslelfni) reported
@santanderuk why does the 24hr helpline not open for another hour? That's not 24hrs is it? I'm stuck in Barcelona with a frozen card, no access to money so no way to get a taxi to the airport! Thanks for nothing
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Joy Pritchard
(@JoyPritchard71) reported
@santanderuk I have been trying desperately to find where I need to post documents for my 20 year old mortgage #help
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Lady Tracey 53%+🇪🇺 🇮🇪 🇭🇷 🇺🇦 💙 #RejoinEU
(@traceylsl) reported
@santanderuk #Leeds branch Queue out door 3 staff on counter then 1 went 2 lunch Elderly lady in front of me struggled to stand 25 minute wait-poor service Open up 2 blocked counters & take Plp out of queue with long queries rather than staff stood around pointing to machine's
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.