Santander

Is Santander down in South Ockendon, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Ockendon, Borough of Thurrock, England 01/22/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kevinwest33 kevin west (@kevinwest33) reported

    @santanderuk hi, having real trouble trying to sign up for Santander Boost. Keeps saying try later, what's the problem ?

  • EddieSanderson Ed Sanderson (@EddieSanderson) reported

    @santanderuk I’m an existing customer trying to set up another account with you. It’s taken +2 months, hours and hours of call waiting, no replies to emails. No progress. Please help, please. Please.

  • _NoNahNope_ No (@_NoNahNope_) reported

    @santanderuk Just buy Bitcoin only and send it to your hard ware wallet so no one can get it and no bank can mess with it or block your account.

  • iihay Iain Hay 🇺🇦 (@iihay) reported

    Hey @santanderuk don’t you think it’s a bit ridiculous to send me out of your app app to sign up for your new rewards scheme and then ask for card details+CVV when you know who I am anyway as I came from your app. Do you not trust your own apps security or just terrible design?

  • Deeznutzwoody David Wood (@Deeznutzwoody) reported

    @santanderuk You can't tell people what to do with their money. This is exactly why the centralised system is broken. We earned it

  • dbjkendall Dan Kendall (@dbjkendall) reported

    @santanderuk can I ask what is the point of asking me 20 questions about whether I’m comfortable about a payment for me to answer yes to each one, with ID verification & then you block said payment and lock me out of my account?! Then when I try and call your lines are shut! 👏🏼😒

  • FeralMother44 🫶🏼Sarah ‘Hope Is Everything’ Dalton🫶🏼 (@FeralMother44) reported

    @AdrianBethune @santanderuk Oh no!! Beyond frustrating - we used theHalifax’s mortgage services with no issues and moved in August - hope it can all be fixed for you xx

  • James2022R JR (@James2022R) reported

    @santanderuk @bancosantander good of your fraud department to hang up after 40mins of being passed from pillar to post. Responsible banking @TheFCA shut these idiots down

  • andy_richards1 Andy Richards (@andy_richards1) reported

    @santanderuk If you introduce a shiny new customer benefit platform such as Boosts, it may be worthwhile making sure the links to the retailers actually work….🙄

  • DrZoid The Dr (@DrZoid) reported

    @santanderuk I have a problem with the Santander app on Android 12. Everything works except pay. When I click pay, it says "opps something went wrong". Reinstall does not fix. Data or WiFi same problem. How do I contact support for the app?