Santander

Is Santander down in South Ockendon, Borough of Thurrock, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in South Ockendon, Borough of Thurrock, England 01/29/2026 10:40

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent Santander outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near South Ockendon, England

Latest outage, problems and issue reports in South Ockendon and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • holly1977_holly Holly Daglish (@holly1977_holly) reported

    @santanderuk great customer service over the last few months and particularly today! 🙏🏻

  • alexarcher90 Alex Archer (@alexarcher90) reported

    @santanderuk @santanderukhelp just sat in your Ipswich branch like a lemon for half an hour. Had an appt at 12:15 that I have been trying to arrange for weeks due to no availability and when I finally book an appt, you can’t be bothered to turn up? Cracking customer service 👍🏼

  • Carmel5782 Wizmeem (@Carmel5782) reported

    @marionjemberson @santanderuk Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • CoxandClan Wobbly Cyclist (@CoxandClan) reported

    . @santanderuk now charging premium rates for customer service phone calls! Absolutely disgusting. Elderly father cannot even order himself a cheque book now.

  • downtothewood Down to the Wood (@downtothewood) reported

    @santanderuk You are trashing my business! Non @VodafoneUKBiz texts haven't been working in my area for months, so no OTP's so can't set up new payments. Online chat not working on my PC (advised to use another -don't have one) 40 mins on phone, sent me stuff that needs OTP =QED

  • Grafx2050 RExit (@Grafx2050) reported

    @santanderuk Been on hold for 40mins so far after problems last night. Slowly sucking the life out of me. Sort out your bank!

  • WozxAmbassador WozxAmbassador (@WozxAmbassador) reported

    @santanderuk Santander when will you give customers a chance to help the environment by bringing out climate change bank accounts? I want to support businesses that care about the environment. #wozx @EfforceOfficial

  • ernmander ernmander (@ernmander) reported

    Tried making a claim for a broken roof tile with @santanderuk the site auto pings you to @AvivaUK just had a message back from Aviva saying never heard of you and can’t find any insurance. I need to ask Santander what am I paying £116 a month for @santanderukhelp

  • darren029 Darren Evans (@darren029) reported

    @santanderuk online service is a joke absolutely woeful 🖕

  • celticangie angela sheridan (@celticangie) reported

    Hey @santanderuk how about just admitting there's an issue with people trying to pay by card today? Judging from your help page I'm not the only one experiencing problems.