Santander status: access issues and outage reports

Problems in the last 24 hours in Horwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Horwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

• 
  Matt Tomkin - Tao (@matt_tomkin) reported 5 minutes ago from Bury, England

  Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 18 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  R🔥nge Heating (@RangeHeating) reported 31 minutes ago from Urmston, England

  Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

• 
  Anthony Monks (@thisismrmonks) reported 47 minutes ago from Preston, England

  Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

• 
  Mahdi Jalilvand (@JalilvandMahdi) reported 49 minutes ago from Salford, England

  @santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FootFan (@mhoney1234) reported 3 minutes ago

  @PolitlcsUK Hey @bankofengland - time to lower the base rates so my @santanderuk stop ripping me off. Inflation at 2.8% but the banks are offering a 5.5% mortgage. The profiteering off working people in this country is abysmal.

• 
  Anthony (@LDNNI2024) reported 6 minutes ago

  @santanderuk @TSB Got a new card after account was access by fraud, sent new card out then send out numerous PIN numbers!!!!!

• 
  vince tanner (@TannerVinc26621) reported 6 minutes ago

  @DrChrisParry @santanderuk If waiting an HOUR on the 'fraud' line, is the problem, then yes.

• 
  shaun Murray (@shaunpmurray49) reported 9 minutes ago

  @hnjsamuels @santanderuk Banks are a pile of **** never open when normal people work

• 
  Oasis (@Oasisrvti) reported 11 minutes ago

  @santanderuk customer comes first so it’s always right not at this company. They’ll just take your money and block your bank and do nothing about it for a week so if you’re thinking about opening the account for convenience, please don’t because all it’s gonna do is cause agro

• 
  cookaburra (@weyheylad) reported 12 minutes ago

  @santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help

• 
  Precyshun (@precyshun) reported 14 minutes ago

  @santanderuk Still waiting for an update from ‘Mark’ wondering if he is imaginary at this point. Numerous emails trying to ensure payment was not taken and it now has been! Frustrated is not even the word now - SORT YOUR **** OUT SANTANDER

• 
  Wideawake (@wideawakebo) reported 15 minutes ago

  Been waiting 11 days for a replacement card from @santanderuk , told it must be a problem with @RoyalMail RM advised it could be another 7 days as that's normal for 2nd class, so just the 18 days, no big deal. Remember when stuff worked in the UK, more or less? #shitshow

• 
  Zoe Kennedy (@zoekennedy) reported 17 minutes ago

  @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?

• 
  Don Smith (@authordssmith) reported 17 minutes ago

  @santanderuk @TSB You now have an even bigger bank with more customers that have to wait 3-5 working days for an email to clear. 2025 and they can’t process an email any quicker than that. Don’t make the mistake of banking with these incompetent people.