Sky Outage Report in Stroud, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Sky
Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Gloucester, Stroud and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
TV | |
| Gloucester |
Wi-fi | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Stroud |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyHelpTeam are u gunna pay for my phone contract because I can’t afford to keep using up my 4G because your shit broadband doesn’t work 😡
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Darren
(@f1_daz) reported
from
Gloucestershire, England
@anewark @Channel4 @SkyHelpTeam They have been very unhelpful so far from the DMs I’ve received. No solution found yet but then they take half a day to reply to each message. Hope you get better luck
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
So the department at @skytv @SkyHelpTeam that deal with the connectivity of Broadband to your address are closed 🤣 How are people supposed to work from home when they rely on this service! I wish my contract was ending tomorrow because I’d cancel immediately. Shocking company!!!
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@SkyHelpTeam we have had #SkyQ for 1 week. Every single day we have had multiple resets, we have never successfully watched a recorded programme on a Q mini box. This is the worst system I’ve ever seen. Come back Sky HD, all is forgiven.
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James Hoddy
(@JAHoddy) reported
from
Gloucestershire, England
@AndyJarrett3 @SkySportsNews @rugbyworldcup Think @ITVRugby has the exclusive rights for the next 2 @rugbyworldcup so @BBCSport & @SkySports will treat #RugbyUnion like a bastard step child.
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!
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Paul Robertson
(@PaulRobbo883) reported
from
Cirencester, England
@SkyUK - why can I not log into my account today. I’m paying for a service im not receiving.
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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Paul Wilkins
(@Wilko_UK) reported
from
Nailsworth, England
@BrionyHarford @SkyUK You need to find the signal strength meter in the install menu on the box (google that). If there is nothing indicated then is a connection to the dish. If there’s a slight signal the dish needs realigning or the LNB on the dish is shot. I have a digital alignment meter
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
Have had to ring twice to get an update. As soon as your in a contract with @skytv @SkyHelpTeam and paying them their common courtesy and professionalism goes completely out the window. Definitely the last contract we will ever have with them. Shockingly bad customer service
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ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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James Durant
(@JamesDurant) reported
from
Cheltenham, England
I look forward to my @SkyHelpTeam @SkyUK subscription coming down in £ in January! @WWEUK
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Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@SamMctweets) reported
@premierleague , 8pm kick off on Boxing Day when there is no public transport available? Yet a few weeks ago you and @SkySports were encouraging and promoting game 0 ? Poor show. #BHAFC
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Rob Maxfield
(@robmaxuk) reported
@SkyHelpTeam Unfortunately the website won't let you downgrade packages (which it should) and I already knew this, so didn't get a support number and your automated phone system just forces you back to the web and hangs up. Once through the call handlers were brilliant.
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Chelle
(@Blonde_Nutter) reported
@SkyHelpTeam So Sky think it's entirely acceptable to install a brand new SkyQ Box for my Dad today and when he reports it faulty they refuse to send the engineer back to sort it and one is not available until Wednesday, what sort of customer service is that?
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Craig
(@craig_photos) reported
@SkyHelpTeam Just called sky and spoke to Shaun in customer service. He told me I can’t order sky glass via a retail store and that it would be a few weeks. Just called a local store and they said I could order and have it installed on Thursday. Is there a break in communication?
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Rob Norris
(@OneRobNorris) reported
@Marg__Anne @SkySports @btsport A new manager will hopefully help and hopefully it won't take the new manager too long to de-Bruce all the players and turn them back into the players we know they can be
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Claire
(@MargateClaire) reported
@SkyUK I registered on day one for sky glass. No where did it ask if I was already a customer. Will I still get contacted today as I'm a diamond vip?
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jack
(@fennzza) reported
@SkySports @SkySportsPL We've not been picked for an away game again, big 6 bias although most their games are ****
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Craig
(@craig_photos) reported
@SkyHelpTeam Why would you want to prioritise for diamond and platinum customers first. Shouldn’t it be if the customer wants it today if their new to sky they can order it. I wasn’t told by the staff that priority is in place.
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tony
(@fibrotony) reported
@SkyUK Pre registration done and applied to buy . Diamond customer of 15 years plus and still no news on when we can order???
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Chelle
(@Blonde_Nutter) reported
@SkyHelpTeam The engineer only had 4 jobs today. Why supply a faulty box? Failed to rectify after a 40 minute reset. You even had the audacity to ask if he wanted to be put though to the cancellations dept. this is not good enough when he is such a long standing customer I'm afraid.