Sky Outage Report in Stroud, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Gloucester, Stroud, Cheltenham and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
TV | |
| Gloucester |
TV | |
| Stroud |
Internet | |
| Stroud |
Internet | |
| Cheltenham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Harriet Watts
(@harrietwatts) reported
from
Dursley, England
@SkyHelpTeam I’m trying to watch Grey’s Anatomy that was recorded last night from @SkyWitness and I can’t watch it as I’m hard of hearing and need subtitles please fix this! It normally has subtitles why now does it not!!!
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ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!
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Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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James Durant
(@JamesDurant) reported
from
Cheltenham, England
I look forward to my @SkyHelpTeam @SkyUK subscription coming down in £ in January! @WWEUK
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
So the department at @skytv @SkyHelpTeam that deal with the connectivity of Broadband to your address are closed 🤣 How are people supposed to work from home when they rely on this service! I wish my contract was ending tomorrow because I’d cancel immediately. Shocking company!!!
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@SkyHelpTeam we have had #SkyQ for 1 week. Every single day we have had multiple resets, we have never successfully watched a recorded programme on a Q mini box. This is the worst system I’ve ever seen. Come back Sky HD, all is forgiven.
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
Have had to ring twice to get an update. As soon as your in a contract with @skytv @SkyHelpTeam and paying them their common courtesy and professionalism goes completely out the window. Definitely the last contract we will ever have with them. Shockingly bad customer service
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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Darren
(@f1_daz) reported
from
Gloucestershire, England
@anewark @Channel4 @SkyHelpTeam They have been very unhelpful so far from the DMs I’ve received. No solution found yet but then they take half a day to reply to each message. Hope you get better luck
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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James Hoddy
(@JAHoddy) reported
from
Gloucestershire, England
@AndyJarrett3 @SkySportsNews @rugbyworldcup Think @ITVRugby has the exclusive rights for the next 2 @rugbyworldcup so @BBCSport & @SkySports will treat #RugbyUnion like a bastard step child.
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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Paul Robertson
(@PaulRobbo883) reported
from
Cirencester, England
@SkyUK - why can I not log into my account today. I’m paying for a service im not receiving.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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graham
(@gpj1312_graham) reported
@SkyHelpTeam what time do sky answer the phones till?? I wanted some upgrade sky q/ glass help that I can’t find online
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Nicky
(@Nicky85597114) reported
@okay26275389 @SkySports Watch the slow motion replay dumbass slightest touch
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Rob Cotton
(@robcotton84) reported
@scottban83 @SkySports @Mrjamieohara1 Thank God someone else has also said it, the bloke was beyond useless at Wolves. Remember on the season we dropped to league 1 I was in one of the boxes and him and Roger Johnson warmed down pissing themselves after losing 3-1 at home to Huddersfield!!
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Ricki Cleveland
(@rickicleveland) reported
@SkySports help me out, what deals do you have at the moment because I can’t afford the £33 a month that NOW tv are charging.
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okay
(@okay26275389) reported
@Nicky85597114 @SkySports Match fixing huh… I guess they fix Newcastle to have a ****** defense ?
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Jay Bee
(@7jaybeep7) reported
I really do not understand why @OpenreachHelp won't tell me OR @SkyHelpTeam what the cause of my lost FTTP connection and delayed fix is. Plenty of posts on here with details of other faults so it's not as if its commercially sensitive. Is it a lack of engineers, or equipment...
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mark shevlin
(@mark_shevlin) reported
@SkyUK @SkyHelpTeam Can you explain how a customer of 15 years paying north of £100 a month should have to pay a £40 admin fee to renew on a new rate. Also your customer service team lied about the best offers available. keep the jokes for @skycomedy #clowns
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Jonny Lindsay
(@jonnylindsay__) reported
Is that @SkySports commentator okay?! A “reality check” for Newcastle fans?! Grow ******** up man
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Neil Robshaw
(@Robshaw1981) reported
4hrs still @SkyUK can’t help me Shocking service!!!
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Ruth Robinson
(@ruthRob72390908) reported
@SkyHelpTeam been on hold for 67 mins, yep over AN HOUR.... my 3rd attempt to cancel this week.. was told about an 7-8min wait....liar liar pants on fire