Sky Outage Report in Stroud, Gloucestershire, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Stroud, England
The most recent Sky outage reports came from the following cities: Gloucester, Cheltenham, Tetbury, and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Wi-fi | 4 days ago |
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Internet | 5 days ago |
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TV | 6 days ago |
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TV | 9 days ago |
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TV | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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newsviewsnewsCHELT (@newsviewsnews) reported from Cheltenham, England@SkyHelpTeam help no video content no YouTube only three lights
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grestdj (@paulgrest) reported from Churchdown, EnglandSo sick of my sky broadband being slow and Pausing on every programme I want to watch TV, every time we call “it’s working fine” NO IT ISNT 🤬🤬🤬 #lockdown #can’twatchTV #rubbishsky @SkyUK
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J Hemus (@jhemus2011) reported from Cheltenham, England@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Cotswold Pictures (@Noelhibbert) reported from Cheltenham, England@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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shaun byrne (@oaleed) reported from Cheltenham, England@SkyHelpTeam Then I phone today to ad it back and the best offer I get is £20 a month for less sport. Football games with no fans. It’s a joke how sky think they can name there price now for a product what isn’t the same as what it was. I been sky customer for 5 years two no loyalty shown.
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Smithstaaaa (@Jolzski) reported from Gloucestershire, England@SkyUK having an absolute laugh as per, did an online broadband test last week as having numerous issues with WiFi it’s reported a fault and said it’s booked and engineer, nowhere to track this, and can’t contact anyone. Your website is useless an all?
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shaun byrne (@oaleed) reported from Cheltenham, England@SkyHelpTeam Nope because I never had that option in the first few weeks. But how can sky justify charging me £5 more now when there is less sport and football matches won’t be the same with no fans. I have bt sport and there only gonna charge me 50% next month.
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derek sims (@delboysims) reported from Cheltenham, England@SkyHelpTeam No satellite signal for two days now
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Lewy Pearce (@LewyPearce) reported from Newnham, EnglandHave had to ring twice to get an update. As soon as your in a contract with @skytv @SkyHelpTeam and paying them their common courtesy and professionalism goes completely out the window. Definitely the last contract we will ever have with them. Shockingly bad customer service
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shaun byrne (@oaleed) reported from Cheltenham, England@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
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Azem Tomlins (@Azem13Tomlins) reported from Gloucestershire, England@SkyHelpTeam hello, trying to get a sky bill lower as it’s suddenly shot up. Can’t ring due to Covid and staff shortages, but still can’t do sort it online as “you’re having difficulties”. Are you able to help with this please?
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Paul OD (@PaulOD80) reported from Brockworth, England@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Ray Clegg (@rayclegg1) reported from King's Stanley, England@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
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Sarah Smith (@sarmanse) reported from Gloucestershire, EnglandYet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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Oliver (@OJ_STFC) reported from Stratton, EnglandHats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Dominic Hudd (@domihudd) reported from Quedgeley, England@SkyUK is there a problem...lost all channels...saw this morning virgin targeted...
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Harriet Watts (@harrietwatts) reported from Dursley, England@SkyHelpTeam I’m trying to watch Grey’s Anatomy that was recorded last night from @SkyWitness and I can’t watch it as I’m hard of hearing and need subtitles please fix this! It normally has subtitles why now does it not!!!
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shaun byrne (@oaleed) reported from Cheltenham, England@SkyHelpTeam No customer service did as there was no other option at that point. So I had to as I wasn’t able to pay £15 a month for a sport channel with no sport.
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ceegs (@cgladz) reported from Stroud, England@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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Lewy Pearce (@LewyPearce) reported from Newnham, EnglandSo the department at @skytv @SkyHelpTeam that deal with the connectivity of Broadband to your address are closed 🤣 How are people supposed to work from home when they rely on this service! I wish my contract was ending tomorrow because I’d cancel immediately. Shocking company!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jane ✨❄️2023❄️ love laugh be happy✨ (@janekleimunt) reported@SkyHelpTeam I appreciate that but it’s been a couple of months with the same response & for a company like Sky it’s ridiculous poor tbh. Customers are missing out! You need to pass this to higher up the ladder because I’m not wearing it much longer tbh. I want to be able to access like other
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Lyn Magee (@LynMagee1) reported@OpenreachHelp @OpenreachHelp still no update from @SkyHelpTeam they are saying it’s still your issue. Have requested incident reference number as this is ridiculous a “telephone exchange issue” is taking 9 days to fix and a subsea cable was fixed in 2 days ….
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🤠 (@PeaceOfWorldPlz) reported@MartinKJonatha1 @SkySports Lol the issue is you lied
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Sunny (@SunnyNineFive) reported from Dudley, England@SkyHelpTeam hi, how do I log in to Disney plus on sky when I keep getting error 83? Says it's an issue with the device you are trying to view it on
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Stuart Jones (@stjones72) reported@SkyHelpTeam please help, engineer and cust serv incompetent. Engineer misdiagnose problem, tell me sky no longer support where sky positioned dish so missing channels cannot be fixed . I pay for local company who fix problem and nothing to do with dish and simple cable problem
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Ryan (@iiiMe3P) reported from Littlehampton, England@SkyHelpTeam It is due to cancel on the 15th. I am moving house very soon, I was asked which address I need it sent too in which I asked how long it would take, I was told it would be around a week which meant my current address would be fine but time is running out
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Stuart Jones (@stjones72) reported@SkyHelpTeam Yes Jason, they tell me they would never support my dish again as on chimney (normal standard house). I did what anybody would do to get there tv working as sky basically ditching support for so called VIP customer of 30 years
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Susan Tweddle (@SusanTweddle4) reported@SkyHelpTeam Still nothing from Sky team - no help, no contact again - so frustrated and disappointed? How do I lodge a formal complaint?
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Georgie Overall (@OverallGeorgie) reported@SkyHelpTeam my internet has been terrible the last month or so and I can’t even get through to speak to anyone. Can someone help?
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Gakpo and Nunez FC (@Eddieambrose077) reported@AnfieIdEdito @SkySports Is this guy serious? i have never in my life watched jones play football and thought 'damn he dribbles like ronaldinho' NEVER!