Sky Outage Report in Stroud, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Gloucester, Stroud and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Darren
(@f1_daz) reported
from
Gloucestershire, England
@anewark @Channel4 @SkyHelpTeam They have been very unhelpful so far from the DMs I’ve received. No solution found yet but then they take half a day to reply to each message. Hope you get better luck
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Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyUK sort ur SHIT internet out pls, using my 4G in my own home😒
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James Hoddy
(@JAHoddy) reported
from
Gloucestershire, England
@AndyJarrett3 @SkySportsNews @rugbyworldcup Think @ITVRugby has the exclusive rights for the next 2 @rugbyworldcup so @BBCSport & @SkySports will treat #RugbyUnion like a bastard step child.
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Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyHelpTeam are u gunna pay for my phone contract because I can’t afford to keep using up my 4G because your shit broadband doesn’t work 😡
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James Durant
(@JamesDurant) reported
from
Cheltenham, England
I look forward to my @SkyHelpTeam @SkyUK subscription coming down in £ in January! @WWEUK
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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Paul Robertson
(@PaulRobbo883) reported
from
Cirencester, England
@SkyUK - why can I not log into my account today. I’m paying for a service im not receiving.
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@SkyHelpTeam we have had #SkyQ for 1 week. Every single day we have had multiple resets, we have never successfully watched a recorded programme on a Q mini box. This is the worst system I’ve ever seen. Come back Sky HD, all is forgiven.
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gaetan
(@GQuinson) reported
from
Cheltenham, England
@Keke_webbo @funksoulHulk @SkyUK Virgin piss all over the competition to be honest never let me down be great for 10 years+
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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Paul Wilkins
(@Wilko_UK) reported
from
Nailsworth, England
@BrionyHarford @SkyUK You need to find the signal strength meter in the install menu on the box (google that). If there is nothing indicated then is a connection to the dish. If there’s a slight signal the dish needs realigning or the LNB on the dish is shot. I have a digital alignment meter
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jones
(@S_F9753) reported
@bt_uk started home mover process a month before moving, due to be connected at new place 1 March, several delays and missed promises, still waiting, no explanation. Today we are told no record of home mover request. Appalling and inept service. @Ofcom @SkyUK can you help??
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martin riley
(@rinusofborg) reported
@SkyUK Whats the back up for a wifi outage? Or poor signal?
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glenn marshall 🏃♂️🚴♀️⚽️🔴⚪️
(@charlton1970) reported
@SkyHelpTeam I gave 21 days notice to leave so at most I owe you is 10 days you are harassing me now for both a full monthly payment plus £10 late payment when it’s you I’m waiting for on a final bill !! Your customer service is appalling. Best you contact me or your get nowt..
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Terry McCrum
(@terrymccrum) reported
@SkyHelpTeam @clickorcollect But but but, it’s streamed services from the various hubs, iplayer, itv etc. If you add something there’s no guarantee you can actually watch it - I have done so and found I’ve lost the show! And the lip synching issue is becoming more of an issue. And the tv turns off, and and
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neilvize
(@neilvize) reported
@SkyUK Absolute bag of ****. Far better spec TV’s out there. Get one of them and stick to SkyQ. There will be a Sky Glass tv app soon as this is a lemon
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John Poyner 🏴 🦌🌲🇺🇦
(@rothiemoon) reported
@SkyUK No hard drive to record to. Also any wifi/broadband issues and you have no TV at all as no satellite receiver for back up, and you a tied to a SKY TV set. It’s a step backwards from Sky Q not forward ! Won’t be changing.
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FDA
(@FishingDadAdz) reported
@AngryBritain @SkyUK I know someone who had problems with their new sky glass it was the wifi connection, had his supplier run tests not sure if engineers came out though
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Andrew Stean 🇺🇦
(@AndyStean) reported
@SkyHelpTeam I'm not doing that as I mentioned. You has scheduled works in this area last week and it did nothing. It'll be fine and then suddenly it's down to 0.1 mbps and jitter over 400ms. Just inform your team that deals with faults to actually fix them.
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Victoria Trow
(@VictoriaTrow) reported
@SkyHelpTeam Hi. It says there are no problems in this area. But I know of various people around the town who are having problems. Can you tell me why my engineer booking for tomorrow has been cancelled? I’ve had no internet since yesterday lunchtime so I’ve not been able to work.
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John Poyner 🏴 🦌🌲🇺🇦
(@rothiemoon) reported
@SkyUK One big issue. No hard drive to record too, giving little control over any stored programs.